Senior Product Designer (bi-lingual English)

📍 Job Overview

Job Title: Senior Product Designer (Bi-lingual English) Company: Inbenta Location: Toronto, Ontario, Canada Job Type: Full-Time Category: Product Design / UX/UI Design Date Posted: January 5, 2026 Experience Level: Mid-Senior Level (4-6+ years) Remote Status: On-site

🚀 Role Summary

• Spearhead the design of innovative product features within Inbenta's AI-powered platform, focusing on user experience and intuitive functionality.
• Drive product design initiatives from ideation through to delivery, ensuring alignment with business objectives and engineering feasibility.
• Champion a user-centric approach, translating complex user needs and stakeholder requirements into actionable, high-fidelity designs.
• Contribute to the growth and development of the design team through leadership and mentorship.
• Leverage expertise in UX/UI patterns, interactive design, and modern design standards to create exceptional digital experiences.

📈 Primary Responsibilities

• Lead the end-to-end design process for new product features, from initial concept and user flows to detailed wireframes and high-fidelity prototypes.
• Conduct user and stakeholder research, effectively gathering feedback and integrating insights to iteratively refine and enhance designs.
• Create compelling storyboards, user flows, and interactive prototypes to clearly communicate design concepts and interaction models to product managers, engineers, and executive stakeholders.
• Collaborate closely with the Head of Design, product management, and engineering teams to ensure designs are technically feasible, meet user needs, and align with Inbenta's strategic product roadmap.
• Advocate for and implement a user-centric design philosophy across all product development efforts, ensuring user needs are prioritized while balancing business goals and technical constraints.
• Maintain and evolve Inbenta's design system and style guides to ensure consistency and quality across the platform.
• Stay abreast of the latest UX/UI trends, AI technologies, and design tools to continuously improve Inbenta's product offerings.
• Mentor and provide design guidance to junior designers, fostering a collaborative and high-performing design team environment.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience, is typically expected for a Senior Product Designer role. Experience: A minimum of 4-6 years of professional experience in UX/UI design, with a demonstrated track record of successfully designing and launching complex digital products, preferably in the B2B software space.

Required Skills:

• Proven experience in UX/UI design, creating wireframes, user flows, storyboards, and interactive prototypes.
• Proficiency with design and prototyping tools such as Figma (highly preferred), Sketch, Adobe Creative Suite (Photoshop, Illustrator, After Effects).
• Experience designing for B2B software platforms, understanding the unique needs and workflows of enterprise users.
• A strong understanding of modern design standards, responsive design principles, and accessibility best practices.
• Familiarity with front-end development concepts (HTML, CSS, JavaScript) to facilitate effective collaboration with engineering teams.
• Excellent oral and written communication skills, with the ability to articulate design decisions and rationale clearly to diverse audiences.
• A keen eye for detail, a strong appreciation for craft, and a commitment to delivering high-quality design solutions.
• Experience conducting user research and usability testing, and integrating feedback into design iterations.
• Ability to work effectively in a fast-paced, agile environment and manage multiple projects simultaneously.

Preferred Skills:

• Experience with AI tools such as Cursor, Loveable, Replit, or Figma Make.
• Bilingual proficiency in English and another language (especially Spanish, given Inbenta's global presence, though not explicitly stated for this role).
• Experience working with and contributing to design systems.
• Familiarity with Natural Language Processing (NLP) or conversational AI principles.

📝 Enhancement Note: The job description emphasizes experience with AI tools and B2B software, which are critical for Inbenta's product suite. The "bi-lingual English" in the title suggests a preference for candidates who can communicate effectively in multiple languages, enhancing collaboration in a global company.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a strong understanding of the entire design process, from user research and ideation to final UI design and prototyping.
• Case studies demonstrating successful UX/UI design projects, highlighting problem statements, design solutions, your specific contributions, and measurable outcomes.
• Examples of interactive prototypes and user flows that illustrate complex interactions and user journeys.
• Work samples that reflect an appreciation for quality, attention to detail, and a sophisticated design aesthetic.
• Projects that demonstrate experience with B2B software design, showcasing an understanding of enterprise user needs and workflows.

Process Documentation:

• Evidence of a structured design process, including how user research informs design decisions.
• Examples of how you collaborate with cross-functional teams (product management, engineering) throughout the design lifecycle.
• Documentation or case studies that illustrate your approach to iterating on designs based on feedback and usability testing.
• Demonstrations of how you ensure design consistency and scalability, potentially through the use of design systems.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. It should not only showcase visual design skills but also the strategic thinking, problem-solving abilities, and process-driven approach that a senior candidate is expected to bring. Highlighting experience with AI tools is a specific requirement that should be clearly visible in the portfolio.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer in Toronto, ON, with 4-6+ years of experience, the estimated salary range is CAD $90,000 - $130,000 annually. This estimate is based on industry benchmarks for similar roles in the Toronto tech market, considering the company's industry (AI/Technology), and the specified experience level. Benefits:

• Competitive salary package.
• Comprehensive benefits package (specifics not detailed, but typically include health, dental, vision insurance, and retirement savings plans).
• Opportunity to work with cutting-edge AI technology.
• Professional development and growth opportunities within a growing global company.
• Potential for impact and shaping the future of AI-powered software.

Working Hours:

• Standard full-time working hours, typically 40 hours per week.
• While the role is on-site, Inbenta may offer some flexibility depending on team needs and company policy.

📝 Enhancement Note: The salary range is an estimation for the Toronto market. Specific benefits details would need to be confirmed with Inbenta. The "bi-lingual English" aspect might influence compensation for candidates with highly sought-after language skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: Artificial Intelligence (AI), Software Development, Natural Language Processing (NLP), Customer Experience Optimization. Inbenta operates at the forefront of AI technology, providing advanced solutions for enterprise customer interactions. Company Size: Inbenta has over 1,000 global brands using its solutions and maintains regional offices worldwide, indicating a medium-to-large global organization. This size suggests a structured environment with opportunities for cross-functional collaboration but also the potential for specialized roles. Founded: Founded in 2005, Inbenta has a solid history in the AI space, evolving its technology over nearly two decades to include Neuro-Symbolic AI and Generative AI.

Team Structure:

• The Senior Product Designer will report directly to the Head of Design, indicating a clear reporting line within the design department.
• The design team likely collaborates closely with Product Management and Engineering teams to bring features to life.
• As a Senior Designer, there's an expectation of providing leadership and mentorship to other designers, suggesting a collaborative and supportive team dynamic.

Methodology:

• Inbenta leverages proprietary and patented technology, emphasizing innovation and a deep understanding of AI and NLP.
• The company focuses on delivering conversational solutions (chatbots, knowledge management, search) that optimize customer experience.
• The design process is expected to be user-centric, data-driven, and iterative, incorporating feedback from research and stakeholders.

Company Website: https://www.inbenta.com/

📝 Enhancement Note: Inbenta's focus on AI and NLP means the design team is working with complex technology. The culture likely values innovation, technical expertise, and a commitment to solving challenging problems for enterprise clients. The global presence means an appreciation for diverse perspectives and clear communication.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, representing a mid-to-senior level position. It requires significant independent contribution, leadership, and the ability to mentor others. The role is crucial for shaping the user experience of Inbenta's core AI platform. Reporting Structure: The role reports to the Head of Design. This structure provides direct access to design leadership and ensures alignment with departmental strategy. It also implies a level of autonomy in day-to-day design execution. Operations Impact: Senior Product Designers at Inbenta have a direct impact on the usability, effectiveness, and adoption of the company's AI solutions. Their work influences customer satisfaction, client retention, and the overall market competitiveness of Inbenta's product suite. They translate complex AI capabilities into intuitive user interfaces that drive business value for Inbenta's enterprise clients.

Growth Opportunities:

• Leadership Development: Potential to grow into a Lead Product Designer or Design Manager role, managing a team and setting design strategy.
• Specialization: Deepen expertise in AI product design, UX research for complex systems, or contribute to the evolution of Inbenta's design system.
• Cross-functional Impact: Gain broader exposure to product strategy, engineering challenges, and business objectives, potentially leading to product management or strategic design roles.
• Skill Enhancement: Opportunities to learn and apply new AI design tools and methodologies, staying at the cutting edge of the field.

📝 Enhancement Note: The Senior level implies expectations for proactive problem-solving, strategic thinking, and the ability to influence product direction, not just execute design tasks. The global nature of Inbenta offers opportunities for diverse project exposure.

🌐 Work Environment

Office Type: This is an on-site position in Toronto, Ontario. The office environment is likely collaborative, with dedicated spaces for individual work and team interaction. Office Location(s): Toronto, Ontario, Canada. This location offers access to a vibrant tech ecosystem and diverse talent pool. Workspace Context:

• A collaborative workspace designed to foster interaction between designers, product managers, and engineers.
• Access to the necessary design tools, software licenses, and potentially specialized hardware.
• Opportunities for informal knowledge sharing and brainstorming sessions with colleagues.
• A professional environment that values innovation and user-centricity.

Work Schedule:

• Standard full-time hours (likely 40 hours/week) are expected.
• While on-site, the company may offer some flexibility in daily start/end times, subject to team coordination and manager approval, to accommodate efficient workflow and collaboration with global teams.

📝 Enhancement Note: An on-site role in Toronto suggests a traditional office setting, emphasizing in-person collaboration, which can be beneficial for complex design discussions and team building.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and fit.
• Portfolio Presentation: A dedicated session where you present your work, explain your design process, and discuss specific case studies. Expect to elaborate on your role, challenges, and outcomes.
• Technical/Design Interviews: Discussions with the Head of Design and potentially other senior designers or product managers focusing on UX/UI principles, problem-solving, and design thinking.
• Cross-functional Collaboration Interview: Interaction with engineering and product leads to assess your ability to collaborate effectively and translate requirements into designs.
• Final Interview: Potentially with a more senior leader to discuss strategic fit and long-term contributions.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your senior-level skills, especially those related to B2B software, complex systems, or AI interfaces.
• Tell a Story: For each case study, clearly articulate the problem, your process (research, ideation, iteration), your specific role and contributions, the design solutions, and the impact/results. Use visuals effectively.
• Highlight AI/B2B Experience: If you have projects involving AI tools or B2B software, make them prominent. Explain the unique challenges and considerations for these environments.
• Showcase Your Process: Detail your research methods, ideation techniques, and how you incorporated feedback. Emphasize your attention to detail and craft.
• Prepare for Questions: Be ready to discuss your design decisions, trade-offs you made, and how you handled feedback or disagreements.

Challenge Preparation:

• Be prepared for a potential design exercise or a deep dive into one of your portfolio projects where you'll be asked to elaborate on specific design choices or solve a hypothetical problem.
• Practice articulating your thought process clearly and concisely.
• Research Inbenta's products and understand their user base and market positioning to tailor your responses.

📝 Enhancement Note: The emphasis on a portfolio demonstrating process and attention to detail, along with specific B2B and AI experience, indicates that interviewers will be looking for a strategic and execution-oriented designer.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The primary tool for UI design, prototyping, and collaboration. Proficiency is expected, especially with its advanced features.
• Adobe Creative Suite: Photoshop for image manipulation and asset creation, Illustrator for vector graphics, and After Effects for motion design and prototyping animations.
• AI Design Tools: Experience with tools like Cursor, Loveable, Replit, or Figma Make is specifically mentioned as a qualification, indicating their growing importance at Inbenta.

Analytics & Reporting:

• While not explicitly listed for the designer role, familiarity with analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) can be beneficial to understand user behavior and inform design decisions.

CRM & Automation:

• Not directly relevant to the Senior Product Designer role, but understanding how design integrates with CRM and automation platforms used by clients could be an advantage.

📝 Enhancement Note: The explicit mention of AI design tools is a key differentiator. Candidates should highlight any experience with these or similar emerging technologies. Proficiency in Figma is critical.

👥 Team Culture & Values

Operations Values:

• Innovation: A drive to explore and implement new AI technologies and design approaches.
• User-Centricity: A deep commitment to understanding and serving user needs to create impactful experiences.
• Quality & Craft: A dedication to high standards of design, attention to detail, and polished execution.
• Collaboration: Working effectively across teams to achieve shared goals and deliver cohesive product solutions.
• Data-Driven Decisions: Utilizing research and analytics to inform design choices and measure impact.

Collaboration Style:

• Cross-functional Partnership: Close collaboration with Product Management to define requirements and with Engineering to ensure feasibility and successful implementation.
• Open Communication: Encouraging open dialogue, constructive feedback, and knowledge sharing within the design team and with other departments.
• Agile Workflow: Adapting to agile methodologies, participating in sprint planning, reviews, and retrospectives.
• Mentorship: A culture where senior members actively support and guide junior team members.

📝 Enhancement Note: Inbenta's culture likely blends a fast-paced tech environment with a strong focus on the technical intricacies of AI and a commitment to user experience. The emphasis on "pride of craft" suggests a team that values high-quality output.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Complexity: Translating sophisticated AI capabilities (NLP, Neuro-Symbolic AI, Generative AI) into intuitive and user-friendly interfaces for enterprise clients.
• Balancing User Needs with Technical Constraints: Ensuring designs are not only user-centric but also feasible within the technical architecture of Inbenta's platform and its clients' systems.
• Global Consistency: Maintaining a consistent and high-quality user experience across a diverse global client base with varying needs and contexts.
• Rapid Technological Evolution: Keeping pace with advancements in AI and design tools to ensure Inbenta's products remain competitive and innovative.

Learning & Development Opportunities:

• AI & Design Specialization: Deepen expertise in designing for AI-driven products and leveraging emerging AI design tools.
• Industry Conferences & Training: Opportunities to attend relevant design and AI conferences, workshops, and online courses to enhance skills.
• Mentorship Programs: Benefit from guidance from senior design leaders and potentially mentor junior designers.
• Exposure to Enterprise Solutions: Gain in-depth understanding of enterprise software challenges and solutions across various industries.

📝 Enhancement Note: This role offers a unique opportunity to work at the intersection of advanced AI and user experience design, a rapidly growing and in-demand field.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product feature you designed from concept to launch. What was the problem, your process, and the outcome?" (Focus on your senior-level contributions and impact).
• "How do you approach designing for AI-powered products? What are the unique considerations compared to traditional software?" (Highlight your understanding of AI UX challenges).
• "Walk me through a challenging design decision you had to make. What were the trade-offs, and how did you arrive at your solution?" (Showcase your problem-solving and decision-making skills).

Company & Culture Questions:

• "Why Inbenta? What interests you about our AI platform and our mission?" (Demonstrate research into Inbenta's technology and market).
• "How do you collaborate with engineering and product management teams? Describe a situation where you had to influence stakeholders." (Showcase your teamwork and communication skills).
• "How do you ensure quality and attention to detail in your design work?" (Relate to their stated value of "pride of craft").

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, your process, the solution, and the results/impact. Use a consistent framework.
• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flows) to support your explanations.
• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion, reduced support tickets, improved task completion time).
• Be Ready for Deep Dives: Anticipate detailed questions about specific design choices, research findings, and trade-offs.
• Tailor to Inbenta: Connect your past experiences and skills to the specific needs of Inbenta and the Senior Product Designer role.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio and your ability to articulate your design process and strategic thinking, especially concerning AI and B2B contexts.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Inbenta careers portal.
• Portfolio Customization: Ensure your portfolio prominently features 3-5 of your strongest projects that align with the requirements for B2B software design, AI tools, and a strong design process. Tailor your case study descriptions to highlight your senior-level contributions and problem-solving abilities.
• Resume Optimization: Update your resume to clearly articulate your 4-6+ years of UX/UI design experience, emphasizing achievements in product design, user research, and collaboration. Integrate keywords such as "UX Design," "UI Design," "Figma," "B2B Software," "AI Tools," and "Prototyping."
• Interview Preparation: Practice presenting your portfolio and articulating your design process. Prepare answers to common interview questions related to design strategy, problem-solving, and collaboration, particularly those relevant to AI and enterprise software.
• Company Research: Thoroughly research Inbenta's products, mission, and recent news. Understand their competitive landscape and target market to demonstrate genuine interest and a strategic understanding during the interview process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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