Senior Product Designer (bi-lingual English)

📍 Job Overview

Job Title: Senior Product Designer (Bi-lingual English)
Company: Inbenta
Location: Allen, Texas, United States
Job Type: Full-time
Category: Product Design / UX/UI
Date Posted: January 5, 2026
Experience Level: Mid-Senior Level (4-6 years)
Remote Status: On-site

🚀 Role Summary

• Spearhead the end-to-end design of innovative product features within Inbenta's AI platform, focusing on intuitive user experiences and seamless functionality across conversational AI solutions.
• Drive user-centric design principles by conducting thorough user and stakeholder research, translating feedback into actionable design iterations to enhance product usability and engagement.
• Collaborate closely with Product Management and Engineering teams to translate complex user requirements into visually compelling and technically feasible designs, ensuring alignment with business objectives and platform strategy.
• Create detailed artifacts such as storyboards, user flows, and interactive prototypes to effectively communicate design concepts and interaction models to diverse stakeholders, fostering clear understanding and alignment.
• Champion a strong sense of craft and attention to detail in all design outputs, ensuring a high standard of quality and consistency across the Inbenta platform.

📝 Enhancement Note: While the role is listed as "Senior Product Designer," the description emphasizes leadership and mentorship, aligning with a mid-to-senior level designation. The requirement for 4-6 years of experience further supports this. The mention of the Brazil office in the company description, contrasted with the Allen, TX location for the role, suggests a global team structure, but the primary work location for this specific position is confirmed as on-site in Allen, TX.

📈 Primary Responsibilities

• Lead the ideation, conceptualization, and end-to-end design of new product features for Inbenta's AI platform, including chatbots, knowledge management, and search solutions.
• Develop comprehensive user flows, wireframes, storyboards, and interactive prototypes to visualize and communicate complex interaction designs and user journeys.
• Conduct user research, usability testing, and stakeholder interviews to gather critical insights and feedback, iterating on designs to meet user needs and business objectives.
• Collaborate intimately with Product Managers to define product requirements and with Engineering teams to ensure design feasibility and successful implementation of features.
• Champion a user-centric design philosophy, advocating for user needs and ensuring that all design decisions enhance the overall customer experience and platform usability.
• Maintain and evolve design systems and style guides to ensure consistency and scalability across the Inbenta product suite.
• Mentor and guide junior designers, providing constructive feedback and fostering a collaborative design environment.

📝 Enhancement Note: The core responsibilities highlight a blend of individual contribution and leadership, typical for a Senior Product Designer role. The emphasis on AI platform features and conversational solutions indicates a need for designers familiar with complex software ecosystems and emerging technologies.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience:

• Minimum of 4-6 years of professional experience in UX/UI design, with a proven track record of designing and shipping successful digital products, preferably within a B2B software context.

Required Skills:

• Demonstrated expertise in creating storyboards, user flows, wireframes, and high-fidelity interactive prototypes using industry-standard design tools.
• Proficiency in design and prototyping software such as Figma (primary), Photoshop, Illustrator, and After Effects.
• Strong understanding of common UX/UI patterns, design principles, and current design standards for modern web and mobile interfaces.
• Experience conducting user research, gathering feedback, and integrating insights into design iterations.
• Excellent oral and written communication skills, with the ability to articulate design decisions and rationale clearly to technical and non-technical stakeholders.
• A strong appreciation for quality, meticulous attention to detail, and pride in craftsmanship in all design outputs.
• Understanding of front-end development concepts, including HTML, CSS, and JavaScript, to facilitate effective collaboration with engineering teams.

Preferred Skills:

• Experience designing for B2B software companies and an understanding of enterprise-level user needs.
• Familiarity with AI tools such as Cursor, Loveable, Replit, or Figma Make, demonstrating an interest in emerging design technologies.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Fluency in multiple languages is a plus, reflecting Inbenta's global presence and diverse customer base.

📝 Enhancement Note: The requirement for experience with specific AI tools like Cursor and Figma Make, alongside broader AI platform development, suggests Inbenta is at the cutting edge of AI-driven product design and seeks candidates who are forward-thinking and adaptable to new technologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive and compelling portfolio is mandatory, showcasing a minimum of 3-5 diverse projects that demonstrate your end-to-end design process.
• Projects should highlight your ability to solve complex user problems, from initial research and ideation through wireframing, prototyping, and final UI design.
• Include case studies that clearly articulate the problem statement, your role, the design process undertaken, key decisions made, and the ultimate outcomes or impact of your designs.
• Demonstrate proficiency in creating user flows, wireframes, interactive prototypes, and high-fidelity visual designs.
• Showcase your understanding of user-centric design principles and how you've applied them to create intuitive and effective user experiences.

Process Documentation:

• For each portfolio project, clearly document your design process:
  • Research & Discovery: Outline user research methods, stakeholder interviews, competitive analysis, and problem definition.
  • Ideation & Conceptualization: Present initial concepts, sketches, storyboards, and user flow diagrams.
  • Design & Prototyping: Detail wireframing, interactive prototyping, UI design, and the rationale behind key design choices.
  • Testing & Iteration: Describe usability testing methodologies, feedback analysis, and how iterations were implemented.
  • Outcomes & Impact: Quantify results where possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction) or articulate qualitative improvements.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is critical. It needs to go beyond just showcasing final UI screens; it must deeply illustrate the candidate's strategic thinking, problem-solving approach, and ability to drive product outcomes through design. Emphasis on B2B software and AI platforms will be a significant differentiator.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Senior Product Designer with 4-6 years of experience in the Allen, Texas area, the estimated annual salary range is $100,000 - $140,000. This estimate accounts for the specific requirements, the technology sector, and the cost of living in the Dallas-Fort Worth metroplex.

Benefits:

• Competitive salary package.
• Comprehensive benefits package, likely including:
  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO) and Holidays
  • 401(k) retirement plan with potential company match
  • Opportunities for professional development and training
  • Potential for performance-based bonuses or stock options.

Working Hours:

• Standard full-time role, typically around 40 hours per week. While on-site, Inbenta may offer some flexibility in daily start and end times, subject to team coordination and operational needs.

📝 Enhancement Note: Salary research for Allen, TX, indicates a competitive market for skilled tech professionals. The provided range reflects the "Senior" title and the specialized skills required, including AI tool experience. The AI-generated benefits are standard for a full-time role at a global technology company.

🎯 Team & Company Context

🏢 Company Culture

Industry: Artificial Intelligence (AI), Software Development, Customer Experience Technology. Inbenta operates in a rapidly evolving sector driven by innovation in Natural Language Processing (NLP) and Generative AI. Company Size: Inbenta has grown significantly since its founding in 2005. With headquarters in Dallas, TX, and global offices, it employs over 1,000 individuals, indicating a mid-to-large-sized technology organization with established processes and a global reach. Founded: 2005. This provides a history of innovation and market presence, suggesting a stable yet growth-oriented company culture.

Team Structure:

• The Senior Product Designer will report directly to the Head of Design.
• This implies a structured design department, likely with other Product Designers, UX Researchers, and UI Specialists.
• Collaboration will extend to Product Management, Engineering (front-end and back-end developers), and potentially Marketing and Sales teams.
• The mention of "global blue-chip companies" as customers suggests a focus on enterprise-grade solutions and a professional, results-oriented approach.

Methodology:

• Inbenta leverages proprietary and patented NLP technology. Their approach is data-driven, focusing on optimizing customer experience through AI-powered conversational solutions.
• Expect a methodology that blends agile development with a strong emphasis on user research and data analysis to inform design decisions.
• The company's commitment to innovation means a culture that encourages experimentation and continuous improvement in their AI models and product features.

Company Website: https://www.inbenta.com/

📝 Enhancement Note: The company's focus on AI and NLP suggests a culture that values technical expertise, data-driven decision-making, and continuous learning. As a Senior Designer, you'll be expected to contribute to this innovative environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a level of autonomy, strategic input, and the potential to mentor more junior team members. It's a critical individual contributor role with leadership responsibilities within the design function. Reporting Structure: Reporting directly to the Head of Design provides visibility to senior leadership and a clear channel for design strategy input. This structure is common in organizations that value design as a core component of product development. Operations Impact: While not a traditional "Operations" role (like RevOps or SalesOps), this Senior Product Designer role has a significant impact on the operational efficiency and effectiveness of Inbenta's AI platform from a user's perspective. Well-designed products lead to better customer adoption, reduced support costs, and increased user satisfaction—all critical for business success. The designer influences how users interact with and derive value from Inbenta's technologies, directly impacting customer retention and growth.

Growth Opportunities:

• Leadership: Potential to grow into a Lead Product Designer or Design Manager role as the team expands, taking on more strategic oversight and team management responsibilities.
• Specialization: Deepen expertise in AI-driven product design, conversational interfaces, or specific industry verticals served by Inbenta.
• Cross-functional Influence: Gain broader experience by contributing to product strategy discussions and influencing the direction of Inbenta's AI platform.
• Skill Development: Opportunities to learn and apply new AI design tools and methodologies, staying at the forefront of the industry.

📝 Enhancement Note: The "operations" context here is interpreted through the lens of how design impacts the operational success of the product and the company. Growth opportunities are framed within a design career path within a technology company.

🌐 Work Environment

Office Type: The position is on-site in Allen, Texas. This suggests a traditional office environment designed for collaboration and focused work. Office Location(s): Allen, Texas, located within the Dallas-Fort Worth metroplex. This area offers a thriving tech ecosystem and amenities. Workspace Context:

• Expect a collaborative workspace where designers can easily interact with product managers, engineers, and other stakeholders.
• Access to modern design tools and technology will be standard.
• The company culture is likely to foster open communication and a team-oriented approach to problem-solving.
• The presence of global offices implies opportunities for cross-cultural collaboration, though day-to-day work will be with local and potentially remote team members.

Work Schedule: A standard 40-hour work week is expected, with the possibility of some flexibility in daily hours to accommodate personal needs, provided team collaboration and project deadlines are met.

📝 Enhancement Note: The on-site requirement in Allen, TX, indicates a preference for in-person collaboration, which is often beneficial for complex design projects requiring frequent brainstorming and feedback loops.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications and cultural fit.
• Portfolio Review & Design Challenge: This is a critical stage. You'll likely present your portfolio to the Head of Design and potentially other senior team members. A design challenge, either take-home or live, may be administered to assess problem-solving skills, design process, and proficiency with tools.
• Team Interviews: Meet with product managers and engineering leads to evaluate collaboration skills and technical understanding.
• Final Interview: Potentially with a higher-level executive or the Head of Design for a final assessment of strategic thinking and fit.

Portfolio Review Tips:

• Tell a Story: For each project, clearly articulate the "why" – the problem you were solving, the user needs you addressed, and the business goals.
• Show, Don't Just Tell: Use visuals liberally. Show your process from sketches to wireframes to final polished UIs. Include interactive prototypes if possible.
• Highlight Your Role: Be specific about your contributions, especially if it was a team project. Use "I" statements for your direct actions and "we" for team efforts.
• Focus on Impact: Quantify results whenever possible. If not, clearly articulate the qualitative improvements your design brought about.
• Tailor to Inbenta: Emphasize projects that demonstrate experience with B2B software, complex platforms, AI, or conversational interfaces.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, ensure you fully grasp the problem statement and Inbenta's product/industry.
• Focus on Process: Even if you don't finish every pixel, demonstrate a logical and user-centered design process.
• Communicate Your Thinking: Be prepared to explain your decisions, trade-offs made, and alternative solutions considered.

📝 Enhancement Note: The portfolio review is paramount for this role. Candidates should prepare to walk through their design process in detail, showcasing their ability to handle complexity and deliver user-centered solutions within a B2B AI context.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary requirement), Adobe Creative Suite (Photoshop, Illustrator), After Effects for motion design/prototyping.
• AI Design Tools (Preferred): Cursor, Loveable, Replit, Figma Make. Familiarity with these indicates a forward-thinking approach to design in an AI-centric company.
• Collaboration Tools: Likely Jira, Confluence, Slack, or similar platforms for team communication and project management.

Analytics & Reporting:

• While not a direct responsibility, an understanding of how design impacts analytics is crucial. Familiarity with tools like Google Analytics, Mixpanel, or Amplitude would be beneficial for understanding user behavior and design impact.

CRM & Automation:

• Not directly relevant to the core design function, but awareness of CRM systems (like Salesforce) and marketing automation tools can provide context for B2B product design.

📝 Enhancement Note: The explicit mention of AI design tools like Cursor and Figma Make is a key differentiator, signaling Inbenta's commitment to integrating cutting-edge technology into their design workflows. Proficiency in Figma is non-negotiable.

👥 Team Culture & Values

Operations Values:

• Innovation & AI Leadership: A drive to push boundaries in AI technology and product development.
• User-Centricity: A deep commitment to understanding and serving user needs through thoughtful design.
• Collaboration & Teamwork: Emphasis on working together across disciplines to achieve common goals.
• Quality & Craftsmanship: A dedication to producing high-quality, detail-oriented work.
• Data-Driven Decisions: Utilizing data and research to inform design strategies and validate solutions.
• Efficiency: Streamlining processes and workflows, both in product design and team operations.

Collaboration Style:

• Cross-functional Integration: Close working relationships with Product Management and Engineering are essential for successful product development.
• Open Communication: Expect a culture where ideas are shared freely, and constructive feedback is encouraged.
• Agile & Iterative: A willingness to adapt designs based on feedback, testing, and evolving project requirements.
• Global Perspective: An awareness of and adaptability to working with a globally distributed team and customer base.

📝 Enhancement Note: The company values align with a modern tech company focused on innovation, user experience, and collaborative problem-solving. A Senior Designer should embody these traits.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Creating intuitive interfaces for sophisticated AI platforms that handle complex user intents and data.
• Balancing User Needs with Technical Constraints: Effectively translating user requirements into designs that are both desirable and feasible within the platform's technical architecture.
• Staying Ahead of AI Trends: Continuously learning and adapting to the rapidly evolving landscape of AI and its impact on user experience design.
• Global Consistency: Ensuring a cohesive and high-quality user experience across diverse user segments and potentially different cultural contexts.

Learning & Development Opportunities:

• AI Design Specialization: Deepen expertise in designing for AI-powered products, including conversational interfaces, generative AI applications, and intelligent automation.
• Tool Proficiency: Master advanced features of Figma and explore emerging AI design tools.
• Industry Exposure: Gain insights into how enterprise-level AI solutions are deployed across various industries (banking, insurance, automotive, etc.).
• Mentorship: Opportunity to mentor junior designers and refine leadership skills.
• Product Strategy: Contribute to the strategic direction of Inbenta's AI platform through design leadership.

📝 Enhancement Note: The challenges presented are inherent to working with advanced AI technologies and enterprise software, offering significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for a chatbot that needs to handle complex, multi-turn conversations?" (Focus on user flows, error handling, and conversational design principles.)
• "Describe a time you had to balance conflicting feedback from stakeholders or users. How did you resolve it?" (Highlight your negotiation, communication, and decision-making skills.)
• "Walk us through your process for designing a new search experience for a B2B knowledge base." (Emphasize research, ideation, prototyping, and iteration.)
• "How do you stay current with the latest trends in AI and UX design?" (Showcase your commitment to continuous learning and industry awareness.)

Company & Culture Questions:

• "What interests you most about Inbenta's AI platform and our mission?" (Research Inbenta's products and value proposition.)
• "How do you approach collaboration with engineering and product management teams?" (Demonstrate your understanding of cross-functional teamwork.)
• "How do you ensure your designs are user-centric while also meeting business objectives?" (Connect your design approach to business outcomes.)

Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, typically by project. For each project, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Impact.
• Visuals are Crucial: Use high-quality images, mockups, and interactive prototypes. Avoid walls of text.
• Be Concise: Respect the interviewer's time. Focus on the most impactful aspects of your work.
• Highlight Reasoning: Explain why you made certain design decisions. This demonstrates critical thinking.
• Quantify Results: Whenever possible, present metrics that show the success of your designs. If not available, articulate the qualitative benefits clearly.
• Prepare for Questions: Anticipate questions about your process, challenges, and alternative solutions.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong design process, user advocacy, and the ability to collaborate effectively within a tech-driven environment. Highlighting experience with B2B software and AI is a significant advantage.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Inbenta careers portal.
• Portfolio Customization: Ensure your portfolio is easily accessible (link provided in your resume/application) and prominently features projects demonstrating your UX/UI process, particularly those related to complex software, B2B products, or AI-driven features. Tailor your case studies to highlight how you solved user problems and achieved measurable outcomes.
• Resume Optimization: Clearly articulate your 4-6 years of relevant UX/UI design experience, highlighting proficiency in Figma and other design tools. Use keywords from the job description, such as "user flows," "prototyping," "B2B software," and "AI tools."
• Interview Preparation: Practice presenting your portfolio, focusing on your design process, rationale, and the impact of your work. Be ready to discuss your experience with user research, stakeholder management, and cross-functional collaboration. Prepare thoughtful questions to ask the interviewers about the team, product roadmap, and design culture.
• Company Research: Familiarize yourself with Inbenta's AI platform, its various modules (Chatbot, Knowledge, Search), target industries, and company mission. Understanding their technology and market position will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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