Senior Product Designer (B2C Ticket Office, Checkout & Monetization)

📍 Job Overview

Job Title: Senior Product Designer (B2C Ticket Office, Checkout & Monetization)
Company: Platinumlist
Location: Uzbekistan
Job Type: Full-Time
Category: Product Design / UX/UI
Date Posted: October 30, 2025
Experience Level: Mid-Senior (5-10 years)
Remote Status: Fully Remote

🚀 Role Summary

• Spearhead end-to-end product design for critical B2C user journeys, including ticket discovery, purchase flows, and monetization strategies across web and mobile platforms.
• Drive the evolution and implementation of a robust design system, ensuring consistency and scalability for both internal products and partner experiences.
• Conduct user research, analyze user insights, and translate findings into actionable design improvements that enhance conversion rates and overall user satisfaction.
• Collaborate closely with product managers, engineers, and cross-functional teams in a fast-paced, distributed environment to deliver high-quality, user-centered design solutions.

📝 Enhancement Note: This role is specifically focused on the direct-to-consumer (B2C) side of Platinumlist's operations, with a significant emphasis on transactional user flows. The "Ticket Office, Checkout & Monetization" scope indicates a need for a designer adept at optimizing conversion rates, understanding e-commerce principles, and potentially exploring innovative revenue generation strategies within the ticketing ecosystem. The requirement for cross-platform design (web and mobile) is crucial, suggesting the need for a designer who can maintain a cohesive user experience across diverse touchpoints.

📈 Primary Responsibilities

• Design intuitive and efficient user experiences for ticket discovery, selection, and purchase processes across web, mobile applications, and potential partner integrations.
• Develop, maintain, and advocate for the Platinumlist Design System, creating reusable components and patterns to ensure design consistency and accelerate development cycles.
• Lead and contribute to UX research initiatives, including user interviews, usability testing, and data analysis to identify user pain points and opportunities for design innovation.
• Create high-fidelity prototypes and mockups using Figma to effectively communicate design concepts and facilitate rapid iteration and validation with stakeholders.
• Collaborate with product management and engineering teams to define project requirements, scope, and timelines, ensuring designs are technically feasible and aligned with business objectives.
• Maintain design consistency across various platforms and products while allowing for necessary flexibility to accommodate localized or partner-specific requirements.
• Contribute to the optimization of monetization strategies through thoughtful design interventions in checkout and post-purchase user flows.

📝 Enhancement Note: The emphasis on "build and evolve the Platinumlist Design System" suggests this role will have a significant impact on the long-term scalability and maintainability of Platinumlist's user interfaces. This implies a need for a designer with a strong understanding of component-based design principles and experience working with design system methodologies. The responsibility for maintaining "consistency across multiple products while allowing flexibility for localized or partner experiences" points to a need for strategic design thinking, not just aesthetic execution.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for senior-level product design roles. Equivalent practical experience will also be considered.

Experience:

• 5-10 years of professional experience in product design, with a demonstrable track record of designing and shipping successful digital products for both desktop and mobile platforms.
• Proven experience in designing complex user flows, particularly within e-commerce, SaaS, or ticketing platforms, with a focus on conversion optimization and user engagement.

Required Skills:

• Product Design: Expertise in the end-to-end product design lifecycle, from ideation and user research to high-fidelity mockups and prototyping.
• UX Research: Strong capabilities in conducting user interviews, usability testing, heuristic evaluations, and synthesizing qualitative and quantitative data to inform design decisions.
• Prototyping: Proficiency in creating interactive prototypes to test concepts and gather feedback, using tools like Figma.
• Figma: Advanced command of Figma for UI design, prototyping, and component creation, essential for collaborative design workflows.
• Design System: Experience contributing to, maintaining, or building design systems, including the creation of reusable components, style guides, and documentation.
• Cross-Platform Design: Ability to design cohesive and consistent user experiences across web, iOS, and Android platforms.
• User Insights: Skill in translating raw user data and feedback into actionable design improvements that drive business outcomes.
• Collaboration: Proven ability to work effectively in a cross-functional team environment, collaborating closely with product managers, engineers, and other designers.
• Communication Skills: Excellent verbal and written communication skills in English, with the ability to articulate design rationale clearly and persuasively.

Preferred Skills:

• Prototyping Tools: Familiarity with advanced prototyping tools such as Framer, Protopie, or Webflow for more complex interactions and animations.
• Motion Design: Experience with motion design principles and tools like After Effects to enhance user experience and create engaging interfaces.
• Front-End Understanding: Basic understanding of HTML, CSS, and JavaScript, or native mobile UI frameworks, to better collaborate with engineering and ensure design feasibility.
• Industry Experience: Previous work experience in SaaS, e-commerce, or ticketing platforms, providing domain-specific knowledge.
• Russian Language: Proficiency in Russian is considered a plus, given the company's operational context and potential user base.

📝 Enhancement Note: The "5-10 years" experience level, coupled with the "Senior" title, indicates an expectation for a candidate who can operate with significant autonomy, mentor junior designers if applicable, and influence product strategy. The specific mention of "Figma and component-based design" highlights the company's current tooling and design methodology.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 detailed case studies demonstrating your process from problem identification through to shipped solutions. These should highlight your approach to user research, ideation, prototyping, and iteration.
• Design System Contribution: Include examples of your involvement with design systems, whether contributing components, establishing guidelines, or advocating for their use. Clearly articulate the impact of these systems on design consistency and efficiency.
• Cross-Platform Design Examples: Present work that illustrates your ability to design for both web and mobile interfaces, demonstrating how you adapt experiences while maintaining a unified brand identity and user flow.
• Conversion Optimization: If possible, include case studies or examples that specifically address improvements made to checkout flows, conversion rates, or monetization strategies, quantifying the impact where achievable.

Process Documentation:

• User-Centric Workflow: Demonstrate a clear understanding of user-centered design methodologies, including how you conduct research, gather insights, and integrate them into your design process.
• Collaboration & Iteration: Showcase how you collaborate with product managers and engineers, including your approach to feedback, iteration, and problem-solving within a team context.
• Systematic Design Thinking: Illustrate your ability to think systematically, leveraging design patterns and components to build scalable and maintainable user interfaces.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. It's not just about showcasing final UI but demonstrating the strategic thinking, research methodologies, and problem-solving skills behind the designs. The emphasis on "Ticket Office, Checkout & Monetization" means case studies related to e-commerce optimization, user funnel improvements, and revenue-driving features will be particularly impactful.

💵 Compensation & Benefits

Salary Range:

• Estimate: Given the Senior Product Designer title, 5-10 years of experience, and a fully remote setup for a company operating in the GCC region but hiring in Uzbekistan, a competitive salary range would likely fall between $50,000 - $80,000 USD per year.
• Methodology: This estimate is based on industry benchmarks for Senior Product Designers in similar roles, adjusted for the remote nature of the position and the cost of living and talent market in Uzbekistan, while also considering the company's operational base in a higher-cost region (Dubai). Specific compensation may vary based on the candidate's experience, skill set, and negotiation.

Benefits:

• Competitive Salary: As indicated in the estimated range, offering a salary commensurate with experience and market value.
• Remote-Friendly Work Setup: Fully remote position, offering flexibility and work-life balance.
• Impactful Role: Opportunity to make a significant impact on core B2C product experiences in a fast-growing market.
• Supportive Team: Access to a collaborative team of designers, analysts, and product thinkers.
• Growth Opportunities: Space to grow, experiment, and push boundaries within the product design domain.

Working Hours:

• Standard full-time hours are expected, likely around 40 hours per week. Due to the distributed nature of the team, flexibility in working hours may be possible, but core collaboration times will need to be observed to align with international team members.

📝 Enhancement Note: The salary estimation is based on general market data for Senior Product Designers, acknowledging that specific compensation can fluctuate significantly based on the company's financial health, the candidate's specific expertise, and the negotiation process. The remote nature for a company based in the UAE but hiring in Uzbekistan suggests a potential arbitrage opportunity for the candidate, but compensation will likely be benchmarked against international remote roles rather than solely local Uzbek salaries.

🎯 Team & Company Context

🏢 Company Culture

Industry: Online Event Guide & Ticketing Solutions. Platinumlist.net operates within the event management and ticketing technology sector, a dynamic space driven by consumer demand for experiences and efficient digital platforms. Company Size: Platinumlist is described as the "largest ticketing provider in the GCC" and serves "an extensive array of events." While an exact employee count isn't provided, this implies a medium to large-sized organization with established operations and a significant market presence. Founded: 2009. Founded in 2009, Platinumlist has over a decade of experience in the event and ticketing industry, suggesting a mature company with established processes and a deep understanding of its market.

Team Structure:

• B2C Focus: The role is within the B2C team, emphasizing direct customer interactions and transactions.
• Cross-Functional Collaboration: You will work closely with product managers, engineers, and other designers, indicating a collaborative, agile environment.
• Distributed Team: The company operates with a distributed workforce, requiring strong communication and asynchronous collaboration skills.

Methodology:

• Data-Driven Design: The role emphasizes digging into data and user insights, suggesting a data-informed approach to design decision-making.
• Agile Development: Collaboration with product and engineering teams in a "fast-paced, distributed environment" implies an agile or iterative development methodology is likely in place.
• Design System Centric: A significant focus on building and evolving the design system points to a methodology that prioritizes consistency, reusability, and efficiency in design and development.

Company Website: https://www.platinumlist.net/

📝 Enhancement Note: Platinumlist has a strong regional presence in the GCC, which is a significant differentiator. Understanding this market context – its growth, user behaviors, and competitive landscape – will be beneficial for any candidate. The company's long history (since 2009) suggests stability and experience, while its growth implies an ongoing evolution and potential for innovation.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a position of significant responsibility and influence. It's a step beyond a general Product Designer, implying leadership in design thinking, user experience strategy, and potentially mentorship. The role requires an individual capable of taking ownership of complex problem spaces and driving them to successful outcomes.

Reporting Structure:

• While not explicitly stated, a Senior Product Designer typically reports to a Design Lead, Head of Product, or Product Director. They will work closely with Product Managers and Engineering Leads on a day-to-day basis. The structure will likely involve close collaboration within the B2C product team.

Operations Impact:

• The Senior Product Designer will directly impact Platinumlist's revenue through the optimization of checkout and monetization flows. Their work on the ticket office and discovery experience will influence user acquisition and conversion rates, thereby contributing significantly to the company's growth and market position in the GCC.

Growth Opportunities:

• Design Leadership: Potential to grow into a Design Lead or Manager role, overseeing design strategy and team development for specific product areas or the entire platform.
• Specialization: Deepen expertise in e-commerce, ticketing, or monetization design, becoming a subject matter expert within the company.
• System Ownership: Take on greater ownership and strategic direction of the design system, influencing its long-term vision and adoption across the organization.
• Cross-Functional Influence: Expand influence across product strategy, contributing to broader business decisions based on user insights and design expertise.
• Mentorship: Opportunity to mentor junior designers, fostering talent within the design team.

📝 Enhancement Note: The "Senior" title implies a trajectory towards leadership. Candidates should look for opportunities to demonstrate strategic thinking, problem-solving beyond UI, and the ability to influence product roadmaps and team direction. The "fast-growing market" context is a strong indicator of potential for rapid career advancement.

🌐 Work Environment

Office Type: The role is explicitly stated as "TELECOMMUTE" and "Fully Remote," indicating no requirement for physical office presence. This suggests a distributed work environment.

Office Location(s):

• The company is headquartered in Dubai, UAE, but the role is open to candidates in Uzbekistan. This implies a globally distributed team, with potential hubs or concentrations of employees in various regions.

Workspace Context:

• Remote Collaboration: The workspace is digital, relying heavily on collaboration tools such as Figma, Slack, Zoom, and project management software.
• Asynchronous Communication: Given the distributed nature, proficiency in asynchronous communication and clear documentation is essential.
• Tools & Technology: Access to and proficiency with a robust suite of design and communication tools will be standard.

Work Schedule:

• Full-time, approximately 40 hours per week. While remote, candidates will likely need to be available for overlapping work hours with key team members for real-time collaboration and meetings, particularly with teams based in or aligned with GCC time zones (e.g., GST, UTC+4).

📝 Enhancement Note: The "TELECOMMUTE" designation is critical. This means candidates should be comfortable and equipped for a fully remote work setup, including having a reliable internet connection and a dedicated workspace. The company's Dubai HQ and hiring in Uzbekistan suggest a need for flexibility across different time zones.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call to discuss your background, experience, and interest in the role, potentially with an HR representative or recruiter.
• Portfolio Presentation & Deep Dive: A dedicated session where you present your portfolio, focusing on 2-3 key case studies. Expect in-depth questions about your design process, problem-solving approach, research methodologies, and the impact of your work.
• Skills & Collaboration Interview: An interview focused on your technical design skills (e.g., Figma proficiency, design system experience), your ability to collaborate with product managers and engineers, and how you handle feedback and iteration.
• Hiring Manager/Team Interview: A conversation with the hiring manager and potentially other designers or product team members to assess cultural fit, strategic thinking, and alignment with the team's goals.
• Potential Design Challenge: Some companies may include a small, take-home design exercise or a live whiteboarding session to assess your problem-solving skills and design thinking in a specific context.

Portfolio Review Tips:

• Tell a Story: For each case study, frame it as a narrative: the problem, your approach, the challenges, your solutions, and the outcomes.
• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced bounce rates, improved user satisfaction scores).
• Show Your Process: Clearly articulate your design process, including user research, ideation, wireframing, prototyping, usability testing, and iteration.
• Highlight Collaboration: Explain how you collaborated with stakeholders (PMs, engineers, researchers) and how you incorporated their feedback.
• Focus on Relevance: Tailor your portfolio presentation to emphasize experience in B2C, e-commerce, checkout flows, and monetization if possible.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem statement, target users, and business goals.
• Think Aloud: For live challenges, articulate your thought process clearly. Explain your assumptions, decisions, and trade-offs.
• Prioritize: Focus on the most critical aspects of the problem, rather than trying to solve everything. Demonstrate strategic prioritization.
• Consider Edge Cases: Show awareness of potential edge cases or complexities that might arise.

📝 Enhancement Note: The emphasis on "Ticket Office, Checkout & Monetization" means candidates should be prepared to discuss their experience in optimizing user funnels, improving conversion rates, and potentially designing for complex pricing or subscription models. The portfolio review will likely be a significant part of the assessment.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the core design tool mentioned, indicating a need for advanced proficiency in UI design, prototyping, and component management within Figma.
• Design System Tools: Tools or methodologies associated with building and maintaining design systems (e.g., Storybook, Zeroheight, or simply well-structured Figma libraries).

Analytics & Reporting:

• User Insight Tools: While not explicitly listed, expect to work with data from analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) and potentially user feedback tools to inform design decisions.
• Data Analysis: The role requires digging into data, so familiarity with how to interpret analytics reports is essential.

CRM & Automation:

• Not directly applicable to the designer's core toolset, but understanding how design impacts CRM and automation workflows indirectly could be beneficial, especially for B2C engagement.

📝 Enhancement Note: Figma is explicitly called out as a core tool. Candidates should be prepared to demonstrate advanced skills in Figma, including its collaboration features, component system, and prototyping capabilities. Familiarity with how design outputs integrate into engineering workflows will also be a plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on understanding and serving user needs, evident in the emphasis on UX research and translating insights into improvements.
• Collaboration: Working effectively within cross-functional teams (product, engineering) is key, suggesting a culture that values teamwork and shared ownership.
• Efficiency & Scalability: The focus on building a design system and designing for consistency points to a value placed on efficiency, reusability, and scalable solutions.
• Data-Informed Decision Making: The mention of digging into data and user insights highlights a preference for evidence-based design choices.
• Innovation & Growth: The encouragement to "grow, experiment, and push boundaries" suggests a culture that supports innovation and continuous improvement.

Collaboration Style:

• Agile & Iterative: Expect a fast-paced environment where collaboration is frequent and iterative.
• Cross-Functional Integration: Designers work closely with Product and Engineering, indicating a high degree of integration and shared responsibility for product outcomes.
• Remote-First Communication: Communication will likely be a mix of synchronous (meetings) and asynchronous (Slack, documentation), requiring clear and concise interactions.

📝 Enhancement Note: The values emphasize a modern, user-focused, and technically-minded approach to product development. Candidates should be prepared to discuss how they embody these values in their daily work and decision-making processes.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing B2C Transactional Complexity: Designing intuitive checkout and monetization flows for a diverse B2C audience can be complex, requiring careful consideration of user psychology, trust, and usability.
• Design System Evolution: Maintaining and evolving a design system in a fast-paced environment while supporting diverse product needs requires ongoing effort and strategic alignment.
• Remote Collaboration Optimization: Ensuring effective communication and collaboration across a distributed team, potentially spanning multiple time zones, requires proactive effort and strong communication skills.
• Data Interpretation: Effectively translating raw user data and analytics into actionable design improvements can be challenging, requiring analytical skills and design intuition.

Learning & Development Opportunities:

• Advanced Design System Practices: Deepen expertise in design system architecture, governance, and implementation strategies.
• E-commerce & Monetization Specialization: Gain specialized knowledge in optimizing conversion funnels, A/B testing strategies, and revenue-generating design patterns within the ticketing and events industry.
• Cross-Platform Design Mastery: Further refine skills in creating seamless user experiences across web and native mobile applications.
• Leadership Development: Opportunities to take on more strategic responsibilities, mentor junior team members, and potentially lead design initiatives.

📝 Enhancement Note: The challenges presented are typical for senior roles in growing tech companies. Highlighting how one has overcome similar challenges in past roles will be beneficial during interviews. The growth opportunities are aligned with a typical senior design career path.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you improved a checkout conversion rate through design. What was your process, and what were the results?" (Prepare a case study focusing on this area.)
• "How do you approach building or contributing to a design system? What are the key principles you follow?" (Be ready to discuss your experience with Figma components and system thinking.)
• "How do you balance consistency across multiple products with the need for localized or partner-specific experiences?" (Demonstrate strategic thinking about design scalability.)
• "Walk us through your process for conducting user research and translating insights into design solutions for a complex B2C flow." (Use a portfolio example to illustrate your research methodology.)

Company & Culture Questions:

• "What interests you about Platinumlist and our mission in the GCC events market?" (Research Platinumlist's market position and recent news.)
• "How do you contribute to a collaborative design and product development culture, especially in a remote setting?" (Highlight your communication and teamwork skills.)
• "How do you stay updated on the latest design trends and technologies, and how do you apply them to your work?" (Showcase your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process, the solution, and the quantifiable impact.
• Highlight Key Decisions: Explain why you made certain design decisions, referencing user research, data, or business goals.
• Showcase Figma Mastery: Be prepared to navigate your Figma files to demonstrate component usage, prototyping capabilities, and design system implementation.
• Focus on Impact: Emphasize the business and user outcomes of your work. Quantify results whenever possible (e.g., "increased conversion by X%," "reduced task completion time by Y seconds").
• Address the Role's Specifics: Ensure your presented work directly relates to the responsibilities of this Senior Product Designer role, particularly B2C, checkout, and monetization.

📝 Enhancement Note: The interview preparation should focus on demonstrating not just design skill but also strategic thinking, problem-solving abilities, and a deep understanding of user-centered design principles as applied to e-commerce and transactional platforms.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Workable application link provided.
• Curate Your Portfolio: Select 2-3 of your most relevant case studies that highlight your experience in B2C product design, checkout optimization, monetization strategies, and design system contributions. Ensure each case study clearly articulates the problem, your process, your solution, and the quantifiable impact.
• Tailor Your Resume: Update your resume to emphasize your experience with Figma, design systems, cross-platform design, and UX research. Use keywords from the job description such as "Product Design," "UX Research," "Checkout," "Monetization," and "Design System."
• Prepare Your Presentation: Practice walking through your portfolio case studies. Be ready to discuss your decision-making process, collaboration methods, and how you measure success. Plan to articulate your understanding of Platinumlist's business and target market.
• Research Platinumlist: Understand their current product offerings, target audience (GCC region), and competitive landscape. Consider how your skills can specifically address their needs in the B2C ticket office, checkout, and monetization areas.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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