Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer Company: Razorpay Software Private Limited Location: Bangalore, India Job Type: Full-Time Category: Product Design / User Experience (UX) / User Interface (UI) Date Posted: January 07, 2026 Experience Level: Mid-Senior Level (3+ years) Remote Status: On-site

🚀 Role Summary

• Spearhead the design and evolution of diverse digital products and features, driving them from ideation through to completion.
• Leverage user research, data analysis, and behavioral analytics to inform design decisions and define robust design strategies.
• Collaborate closely with Product, Engineering, Marketing, and Business teams to craft exceptional end-to-end customer experiences.
• Develop and maintain Razorpay's visual design systems and pattern libraries, ensuring brand consistency and innovation.
• Mentor and inspire a team of designers, fostering a culture of high performance, skill development, and ownership.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for significant experience in end-to-end product design, strategic thinking, and the ability to mentor junior team members. The emphasis on "ownership" and "driving products to completion" suggests a high degree of autonomy and responsibility.

📈 Primary Responsibilities

• Participate actively in product and design ideation sessions, contributing to the planning and prioritization of new features and product enhancements.
• Conduct comprehensive user research, develop detailed user journeys, and make data-informed design decisions based on user behavior and analytics.
• Define and refine design strategies by analyzing data models and establishing best practices within the design team.
• Collaborate effectively with cross-disciplinary teams (Product, Engineering, Marketing, Business) to deliver seamless and delightful customer experiences across Razorpay's platform.
• Strategize, develop, and extend visual design systems and pattern libraries, creating innovative solutions that align with the Razorpay brand identity.
• Engage in holistic and creative thinking across Razorpay's diverse product portfolio, conducting design reviews and status meetings as required.
• Champion the design function both internally within the organization and externally through thought leadership and community engagement.
• Brainstorm and conceptualize new design directions to further Razorpay's mission of making payments easy and accessible.
• Mentor and inspire a team of designers, facilitating skill development, resolving blockers, and breaking down complex projects into manageable tasks.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution (research, design creation) and leadership (mentoring, evangelizing design). The requirement to "define design strategies by analyzing data models" points towards a strong analytical component beyond just visual aesthetics.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is often preferred for senior roles. A strong portfolio demonstrating equivalent practical experience will be highly valued.

Experience: 3+ years of demonstrable experience in designing digital products, with a proven track record of taking products from concept to launch.

Required Skills:

• Proven ability to understand and align with the short-term and long-term goals of products and the business.
• Expertise in applying user research methodologies, user-needs validation, and usability evaluation techniques.
• Excellent understanding of user-centered design (UCD) principles and visual design best practices.
• Deep appreciation for behavioral analytics and a commitment to data-driven decision-making.
• Solid understanding of frontend development principles to effectively guide engineering discussions and ensure design feasibility.
• Exceptional communication, presentation, and storytelling skills, with the ability to articulate design decisions clearly to diverse audiences, including leadership.
• Strong collaboration skills, with the ability to work effectively with cross-functional teams.
• Experience in mentoring and guiding junior designers.

Preferred Skills:

• Experience with designing for complex financial technology (Fintech) products.
• Familiarity with Agile development methodologies.
• Experience in developing and maintaining design systems.
• Proficiency in industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Experience with user journey mapping and information architecture.
• A portfolio showcasing a wide range of digital product design projects with demonstrable impact.

📝 Enhancement Note: The experience requirement is clearly stated as "3+ years." The emphasis on data-driven decision making, frontend principles, and mentoring indicates a need for a well-rounded Senior Designer who can contribute strategically and lead technically.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3-5 significant digital product design projects, demonstrating end-to-end design ownership.
• Each project case study should clearly articulate the problem statement, user research conducted, design process, key design decisions, and the impact/outcomes.
• Evidence of applying user-centered design principles and data-driven insights in the design process.
• Examples of contributions to or development of design systems, pattern libraries, or style guides.
• Demonstrations of collaboration with engineering and product teams, highlighting problem-solving during development.

Process Documentation:

• Case studies should detail the user research methodologies employed (e.g., interviews, surveys, usability testing).
• Documentation of user journey mapping, wireframing, prototyping, and iterative design processes.
• Examples of how design decisions were validated through A/B testing or other quantitative/qualitative measures.
• Clear articulation of the design rationale behind key UI/UX choices, supported by user data or best practices.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is critical. It needs to go beyond just showcasing final UI; it must demonstrate a strategic design process, problem-solving capabilities, and measurable impact. The "Buxton's rule of producing at least 3 alternatives" suggests a preference for a rigorous exploration phase.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Bangalore, India, with 3+ years of experience in the Fintech sector, the estimated annual salary range is ₹15,00,000 to ₹25,00,000. This range can vary based on the candidate's specific experience, skill set, and interview performance.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance coverage for employees and their dependents.
• Generous paid time off (PTO) policy, including vacation, sick leave, and holidays.
• Opportunities for professional development, including training, workshops, and conference attendance.
• Stock options or employee stock purchase programs (ESOPs) may be available.
• Relocation assistance for candidates moving to Bangalore.
• Access to Razorpay's extensive fintech ecosystem and networking opportunities.
• Employee Assistance Programs (EAP) for well-being support.
• Potential for flexible working arrangements within the on-site framework.

Working Hours: The standard working hours are typically 40 hours per week, aligning with standard business operations in India (Asia/Kolkata timezone). While the role is on-site, Razorpay emphasizes an agile and autonomous work environment, allowing for flexibility within project deadlines and team collaboration needs.

📝 Enhancement Note: Salary is estimated based on typical market rates for Senior Product Designers in Bangalore, India, considering the Fintech industry and the company's scale. Benefits are inferred from common offerings at established tech companies in India.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (Fintech). Razorpay operates at the forefront of India's digital payment revolution, offering a comprehensive suite of financial solutions. Company Size: 3000+ employees. This indicates a well-established company with a significant operational footprint and a structured professional environment. Founded: 2014. Razorpay has experienced rapid growth and has a strong track record in the competitive fintech landscape.

Team Structure:

• The design team likely includes Product Designers, UX Researchers, UI Designers, and potentially UX Writers, reporting to a Design Lead or Head of Design.
• This Senior Product Designer role involves mentoring junior designers and contributing to the strategic direction of the design function.
• Close collaboration with Product Managers, Engineers, and Marketing/Business stakeholders is a cornerstone of the team's operational model.

Methodology:

• Data-Driven Design: Emphasis on using user research, behavioral analytics, and performance metrics to inform design decisions.
• Agile & Iterative: Processes are likely agile, focusing on rapid iteration, feedback loops, and continuous improvement.
• User-Centricity: A core philosophy where understanding and serving user needs is paramount.
• Ownership & Autonomy: Employees are empowered to take ownership of their work and drive initiatives with minimal red tape.
• Transparency: Open communication and information sharing across levels and departments.

Company Website: https://razorpay.com/

📝 Enhancement Note: The company description emphasizes "ownership," "learning is a lifestyle," and "People > Pedigree," pointing to a dynamic, meritocratic, and growth-oriented culture. The "Agility with Integrity" value is particularly relevant for operations and design roles managing complex systems.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Senior Product Designer, signifying a mid-to-senior level position. It requires a high degree of autonomy, strategic input, and the ability to mentor others. The scope includes owning significant product areas and influencing design strategy.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead, Head of Design, or a Director of Product. They will also have direct reports or mentees within the design team. Collaboration will be extensive with Product Managers, Engineering Leads, and various business unit heads.

Operations Impact: As a Senior Product Designer at Razorpay, your work directly impacts the user experience of millions of businesses and their customers. By creating intuitive, efficient, and delightful payment and financial management solutions, you contribute significantly to Razorpay's mission, customer acquisition, retention, and overall revenue growth. Well-designed products lead to higher conversion rates, increased user satisfaction, and a stronger brand reputation in the competitive fintech market.

Growth Opportunities:

• Leadership Track: Potential to grow into a Design Lead, Group Design Manager, or Head of Design role, managing larger teams and strategic initiatives.
• Specialization: Opportunity to deepen expertise in specific areas like Fintech UX, Design Systems, UX Research, or Product Strategy.
• Cross-Functional Movement: Possibility to move into Product Management or other related roles within Razorpay, leveraging design expertise.
• Continuous Learning: Access to internal workshops, external conferences, and training programs to stay abreast of the latest design trends and technologies.
• Influence: Opportunity to shape the design culture and processes within a rapidly growing, industry-leading fintech company.

📝 Enhancement Note: The growth trajectory for a Senior Product Designer at a company like Razorpay is typically towards leadership, deeper specialization, or adjacent roles like Product Management, reflecting the strategic importance of design in fintech.

🌐 Work Environment

Office Type: On-site. Razorpay emphasizes a collaborative in-office environment for design teams to foster spontaneous ideation, effective teamwork, and direct mentorship. Office Location(s): Bangalore, India. This major tech hub offers a vibrant ecosystem for design and technology professionals.

Workspace Context:

• Collaborative Spaces: The office is likely equipped with meeting rooms, whiteboarding areas, and open spaces designed to facilitate brainstorming sessions and cross-functional collaboration.
• Tools & Technology: Access to high-performance workstations, standard design software (Figma, Sketch, Adobe Suite), prototyping tools, and potentially user research platforms.
• Team Interaction: Frequent opportunities for direct interaction with product managers, engineers, researchers, and other designers, promoting a cohesive and efficient workflow.
• Innovation Hub: Being part of a leading fintech company means working in an environment that encourages pushing boundaries and exploring new solutions.

Work Schedule: The standard work schedule is on-site, typically aligning with business hours in Bangalore (Asia/Kolkata timezone). While specific hours might offer some flexibility, the emphasis on collaboration and team synergy suggests regular in-office presence is expected.

📝 Enhancement Note: The "on-site" requirement is a key differentiator, suggesting the company values in-person collaboration and team cohesion for design functions.

📄 Application & Portfolio Review Process

Interview Process:

1. Application Screening: Initial review of resumes and portfolios to assess qualifications and experience against role requirements.
2. Hiring Manager/Recruiter Call: A discussion to understand career aspirations, cultural fit, and dive deeper into relevant experience.
3. Design Challenge/Case Study Presentation: Candidates may be asked to complete a take-home design challenge or present a detailed case study from their portfolio, focusing on problem-solving, design process, and outcomes. This is where Buxton's rule might be assessed.
4. Team Interviews: Meetings with other designers, product managers, and potentially engineers to evaluate collaboration skills, technical understanding, and alignment with team dynamics.
5. Leadership Interview: A final conversation with senior leadership (e.g., Head of Design, VP of Product) to discuss strategic thinking, vision, and long-term potential.

Portfolio Review Tips:

• Tell a Story: Structure your case studies as narratives. Clearly define the problem, your role, the constraints, your process (research, ideation, iteration), the solutions, and the measurable impact.
• Show Your Process: Don't just show the final UI. Include wireframes, user flows, research insights, and iterations to demonstrate your thinking.
• Highlight Impact: Quantify results whenever possible. Use metrics (e.g., conversion rate improvements, user satisfaction scores, task completion times) to showcase the tangible value of your design work.
• Demonstrate Mentorship: If applicable, include examples of how you've guided or mentored junior designers.
• Tailor to Razorpay: Understand Razorpay's products and user base. Highlight projects that demonstrate similar challenges or solutions relevant to fintech and business payments.

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly analyze the problem statement, target users, and objectives.
• Time Management: Allocate your time effectively across research, ideation, design, and preparation for presentation.
• Articulate Rationale: Be prepared to explain every design decision, linking it back to user needs, business goals, or data insights.
• Consider Edge Cases: Think about potential usability issues, accessibility concerns, and how your design scales.
• Presentation Skills: Practice delivering your presentation concisely and engagingly, anticipating questions.

📝 Enhancement Note: The interview process strongly emphasizes portfolio review and a design challenge, reinforcing the need for candidates to showcase their end-to-end design thinking and problem-solving abilities. The mention of "design reviews and status meetings" suggests a culture of constructive feedback.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as industry standard), Sketch, Adobe Creative Suite (Photoshop, Illustrator).
• User Research & Analytics: Tools for user interviews, usability testing (e.g., Lookback, UserTesting.com), and behavioral analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics).
• Collaboration & Project Management: Jira, Confluence, Asana, Slack, Microsoft Teams.

Analytics & Reporting:

• Proficiency in interpreting data from analytics platforms to inform design decisions.
• Understanding of A/B testing methodologies and tools.

CRM & Automation:

• While not direct CRM tools, an understanding of how design impacts user onboarding and engagement within CRM-like systems (for businesses) is beneficial.
• Familiarity with how design integrates into automated workflows and customer journeys.

📝 Enhancement Note: While specific tools aren't listed, common industry standards for product design roles in tech companies are assumed. Figma is a near certainty. The emphasis on data and user research implies a need for familiarity with relevant analytics and testing tools.

👥 Team Culture & Values

Operations Values:

• Customer First: All design decisions should prioritize the needs and experience of Razorpay's diverse business users.
• Autonomy & Ownership: Embrace responsibility for your work, drive initiatives proactively, and make decisions confidently.
• Agility with Integrity: Adapt quickly to changing requirements while upholding ethical design practices and delivering high-quality, reliable solutions.
• Transparency: Communicate openly about design processes, challenges, and decisions with all stakeholders.
• Challenging the Status Quo: Be innovative, question existing approaches, and seek out novel solutions to improve user experiences and business outcomes.
• Razorpay Grows with Razors: A culture of collective growth where individual contributions drive the company's success.

Collaboration Style:

• Cross-Functional Integration: Seamless collaboration with Product Managers for strategy, Engineers for feasibility, and Marketing for go-to-market.
• Feedback-Rich Environment: Active participation in design reviews and critiques to foster continuous improvement and shared learning.
• Proactive Communication: Regular updates and clear articulation of design progress, challenges, and needs to ensure alignment across teams.
• Data-Informed Dialogue: Discussions grounded in user research, analytics, and performance metrics to ensure objective decision-making.

📝 Enhancement Note: Razorpay's stated values directly translate into expectations for designers: a user-focused, autonomous, innovative, and collaborative approach, all executed with integrity.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively synthesizing diverse stakeholder requirements and user feedback into cohesive, impactful designs.
• Designing for Scale: Creating solutions that cater to a wide range of business sizes and complexities within the fintech ecosystem.
• Rapid Iteration in a Fast-Paced Environment: Adapting quickly to market changes and business priorities while maintaining design quality.
• Cross-Platform Consistency: Ensuring a unified and intuitive user experience across web, mobile, and potentially other interfaces.
• Mentoring and Team Development: Effectively guiding and inspiring junior designers while managing personal design contributions.

Learning & Development Opportunities:

• Fintech Domain Expertise: Deepen understanding of payment systems, financial regulations, and business workflows.
• Advanced Design Methodologies: Explore specialized areas like service design, interaction design for complex systems, or advanced UX research techniques.
• Leadership Development: Training and mentorship programs focused on team management, strategic planning, and stakeholder influence.
• Industry Exposure: Opportunities to attend leading design and fintech conferences.
• Contribution to Design Systems: Play a key role in evolving and expanding Razorpay's comprehensive design system.

📝 Enhancement Note: The challenges are typical for a senior role in a fast-growing fintech company, requiring adaptability, strategic thinking, and strong interpersonal skills. The growth opportunities are aligned with advancing in both design leadership and specialized domain expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to make a difficult design decision with limited data. How did you approach it, and what was the outcome?" (Assesses problem-solving, decision-making under ambiguity, and reliance on principles).
• "How do you balance the needs of different stakeholders (e.g., Product, Engineering, Marketing) when designing a feature?" (Evaluates collaboration, negotiation, and holistic thinking).
• "Walk us through a complex product you designed from scratch. What was the problem, your process, and the quantifiable impact?" (Tests end-to-end design capability, storytelling, and results orientation).

Company & Culture Questions:

• "What excites you about Razorpay's mission and its role in the fintech landscape?" (Assesses research, alignment with company values, and passion).
• "How do you approach mentoring junior designers, and what's your philosophy on fostering a strong design team culture?" (Probes leadership potential and cultural fit).
• "How do you measure the success of your designs, and how do you use data to iterate and improve them?" (Evaluates data-driven approach and focus on impact).

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview, then dive deep into 1-2 key projects. For each project: problem, your role, process, solutions, and results.
• Visuals: Use clear, high-fidelity mockups, prototypes, user flows, and research artifacts. Avoid clutter.
• Narrative: Tell a compelling story about the user's problem and how your design solved it. Emphasize your thought process at each stage.
• Quantify Impact: Clearly state the metrics and outcomes achieved. If exact numbers aren't available, discuss projected impact or qualitative feedback.
• Be Prepared for Questions: Anticipate questions about your design choices, challenges faced, and alternative solutions considered. Be ready to discuss your "3 alternatives" for key decisions.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a robust design process, data-informed decision-making, strong collaboration skills, and leadership potential, all aligned with Razorpay's values and the fintech context.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Greenhouse.
• Tailor Your Resume: Highlight experience relevant to digital product design, user research, data-driven decision-making, and any mentoring or leadership activities. Use keywords from the job description (e.g., user-centered design, design systems, fintech).
• Curate Your Portfolio: Select 3-5 of your strongest projects that best demonstrate your end-to-end design process, problem-solving skills, and impact. Ensure each case study is well-structured, visually appealing, and clearly articulates your contributions and the outcomes.
• Prepare Your Presentation: Practice walking through your portfolio case studies concisely and engagingly. Be ready to discuss your design rationale, challenges, and how you collaborated with teams.
• Research Razorpay: Understand Razorpay's products, target audience, recent news, and company values. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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