Senior Product Designer

Pomelo Care
Full-timeβ€’$170k-190k/year (USD)β€’United States

πŸ“ Job Overview

Job Title: Senior Product Designer

Company: Pomelo Care

Location: United States

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: February 05, 2026

Experience Level: 7+ Years

Remote Status: On-site (Implied, as no remote designation and focus on team collaboration)

πŸš€ Role Summary

  • Lead design strategy and execution for a new women's midlife health service line, ensuring a polished and user-friendly patient experience.

  • Translate business objectives into beautiful, highly usable patient-facing interfaces, focusing on clarity, engagement, and performance.

  • Drive product growth and retention through data-informed design, A/B testing, and continuous optimization of key user flows.

  • Contribute to and advocate for the design system, ensuring consistency and quality across all digital products.

  • Collaborate closely with cross-functional teams to integrate design vision with product and business goals.

πŸ“ Enhancement Note: The role is explicitly focused on patient-facing experiences for a new service line (women's midlife health) within a healthcare technology company. The emphasis on "shaping strategy," "delivering high-quality designs," "championing data-informed improvements," and "driving growth" indicates a strategic and execution-oriented design role, not just UI implementation. The requirement for 7+ years of experience and a portfolio demonstrating impact on product metrics suggests a senior individual contributor role with significant autonomy. The "On-site" implication stems from the emphasis on team collaboration and the typical nature of design system contributions requiring close team interaction, though hybrid arrangements are common in modern tech companies.

πŸ“ˆ Primary Responsibilities

  • Develop and execute comprehensive design strategies for the women's midlife health product line, aligning with organizational goals and patient needs.

  • Craft intuitive and aesthetically compelling user interfaces across web and mobile platforms, applying expertise in typography, visual hierarchy, color, and modern interaction patterns.

  • Utilize user research, usability testing, and product analytics to identify areas for improvement and validate design decisions.

  • Design, implement, and analyze A/B tests and iterative optimizations for critical user journeys, including onboarding, activation, and engagement funnels, to measurably enhance conversion and retention rates.

  • Actively contribute to the evolution and maintenance of the company's design system, ensuring component consistency, motion guidelines, and asset library integrity to enable scalable, high-quality design.

  • Collaborate effectively with product managers, engineers, researchers, and marketing teams to ensure seamless integration of design into the product development lifecycle.

  • Champion design best practices and foster a user-centered design culture within the product organization.

  • Present design concepts, rationale, and outcomes clearly and persuasively to stakeholders at all levels.

πŸ“ Enhancement Note: The responsibilities are derived from the "What you'll do" section of the job description, expanded with operations-centric language and emphasis on measurable outcomes, data-driven decision-making, and system thinking, which are critical for senior design roles in fast-growing tech companies.

πŸŽ“ Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, HCI, Computer Science, or a related field is often preferred for senior roles. Equivalent practical experience will also be considered.

Experience:

  • A minimum of 7 years of professional experience in digital product design, with a strong track record of shipping high-quality, user-centered digital products.

  • Demonstrated experience working in complex problem spaces, such as healthcare, FinTech, or other regulated industries.

Required Skills:

  • Product Design Strategy: Ability to define and lead the design vision for a product area, translating business goals into user-centric solutions.

  • UI/UX Design Mastery: Exceptional craft in interaction design, visual design, and UI fundamentals, including typography, layout, color theory, and visual hierarchy.

  • Data-Informed Design: Proficiency in leveraging user research, usability testing, and product analytics to guide design decisions and iterate on products.

  • Growth & Conversion Optimization: Hands-on experience designing and running A/B tests and other optimization experiments to improve key user flows and business metrics.

  • Design Systems Thinking: Experience contributing to, advocating for, and utilizing design systems for consistent and scalable product experiences.

  • Motion Design: Skill in applying motion design principles to enhance usability, provide feedback, and elevate the user experience.

  • Systems Thinking: Ability to understand and design for complex systems, considering the interconnectedness of product features and operational processes.

  • Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate design rationale and collaborate effectively with cross-functional teams.

Preferred Skills:

  • Experience working in a startup environment, particularly during periods of rapid growth.

  • Familiarity with the healthcare industry and its unique user needs and regulatory considerations.

  • Experience designing for both patient-facing and clinical team-facing applications.

πŸ“ Enhancement Note: The "Who you are" section is directly translated into required and preferred skills. The experience requirement is clearly stated as 7+ years. The emphasis on "moving key product metrics," "data-driven design," and "growth optimization" is highlighted as crucial. The portfolio requirement is integrated as a key qualification.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Problem-Solution-Outcome Framework: Your portfolio must clearly articulate the specific user or business problems you addressed, the design approaches and methodologies you employed, and the measurable outcomes achieved (e.g., impact on conversion rates, user satisfaction, retention).

  • Demonstration of Craft: Showcase exceptional visual and interaction design skills through high-fidelity mockups, prototypes, or case studies that highlight mastery of UI fundamentals (typography, layout, color, hierarchy).

  • Data & Growth Integration: Include examples demonstrating how you used data (analytics, A/B testing results, user research) to inform and validate design decisions, particularly those aimed at improving product metrics.

  • Systems Thinking Examples: Provide evidence of your ability to design within or contribute to a design system, ensuring consistency and scalability across different product touchpoints.

  • Process Transparency: Detail your design process, including research methods, ideation techniques, prototyping, and collaboration with engineering and product teams.

Process Documentation:

  • Documented case studies that clearly outline the design process from problem identification through to solution implementation and impact analysis.

  • Evidence of iterative design processes, showing how feedback and data were used to refine designs.

  • Examples of how you've documented design decisions, component usage, or interaction patterns for team reference.

πŸ“ Enhancement Note: This section is crafted based on typical expectations for senior design roles, especially those emphasizing data-driven growth and design systems. The portfolio is treated as a critical deliverable that must showcase not just aesthetic skill but also strategic thinking, impact, and process.

πŸ’΅ Compensation & Benefits

Salary Range:

  • Estimated Range: $170,000 - $190,000 USD per year.

  • Basis for Estimate: This range is based on the provided explicit salary information in the job description and aligns with industry benchmarks for Senior Product Designers in the United States, considering the company's size, industry (healthcare tech), and the specified experience level (7+ years). Pomelo Care's stated intent to pay competitively for their size and industry supports this estimation. The range reflects the stated expectation that "most candidates will fall in the middle of the range."

Benefits:

  • Competitive healthcare benefits.

  • Generous equity compensation.

  • Unlimited vacation policy.

  • Membership in the First Round Network, offering access to a community, guides, and mentorship opportunities.

Working Hours:

  • The role is described as full-time, typically implying a standard 40-hour work week. However, the "unlimited vacation" policy suggests a focus on outcomes and flexibility rather than strict hour tracking. The "startup during a period of rapid growth" bonus point implies a dynamic environment that may require dedication beyond standard hours at times.

πŸ“ Enhancement Note: The salary range and benefits are directly extracted from the job description. The working hours are inferred from the "full-time" classification and common startup environments, with a note on flexibility. The estimation methodology for the salary range is detailed.

🎯 Team & Company Context

🏒 Company Culture

Industry: Healthcare Technology, specifically focused on women's and children's health, with a new expansion into midlife women's health. Pomelo Care aims to deliver evidence-based, personalized clinical interventions.

Company Size: Described as a "fast-moving, well-funded, and mission-driven startup." The "startup during a period of rapid growth" preferred qualification suggests a company experiencing significant scaling.

Founded: While the founding date is not specified, the context points to a relatively young, growth-stage company.

Team Structure:

  • The Senior Product Designer will report to the VP of Product Design.

  • They will work within a cross-functional team, implying close collaboration with Product Managers, Engineers, and potentially Researchers.

Methodology:

  • Data-Driven Design: Emphasis on using research, usability testing, and analytics to inform design decisions and drive product improvements.

  • User-Centered Approach: A core tenet is putting the patient first, ensuring care is personalized, high-quality, and accessible.

  • Agile/Iterative Development: The mention of A/B testing and iterative optimizations suggests an agile development process where designs are continuously refined based on performance data.

  • Design System Focus: Commitment to building and maintaining a robust design system for scalable and consistent experiences.

Company Website: http://www.pomelocare.com

πŸ“ Enhancement Note: Company context is synthesized from the "About us" and "Why you should join our team" sections, with inferences about team structure and methodology based on the role's description and common practices in growth-stage tech startups.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role within the Product Design function. It signifies a level of expertise where the designer is expected to lead design initiatives for a significant product area, mentor others, and have a substantial impact on product strategy and execution. The role requires autonomy and the ability to drive outcomes independently.

Reporting Structure: The Senior Product Designer reports directly to the VP of Product Design, indicating a clear line of communication and mentorship from a senior leadership figure within the design organization. This structure allows for strategic alignment and guidance.

Operations Impact: The Senior Product Designer's impact is directly tied to the success of the patient-facing product, particularly the new women's midlife health service line. By ensuring a polished, usable, and engaging experience, the designer will directly influence patient acquisition, activation, retention, and ultimately, the company's ability to deliver quality care and achieve its business objectives. The focus on growth metrics and conversion rate optimization underscores this direct business impact.

Growth Opportunities:

  • Leadership in a New Domain: Opportunity to be a foundational designer for an entirely new service line, shaping its user experience from the ground up.

  • Design System Evolution: Contribute significantly to the growth and maturity of the company's design system, potentially taking ownership of specific areas.

  • Mentorship: As a senior member, there's an implicit opportunity to mentor junior designers and influence design culture.

  • Career Progression: Potential to move into Lead Designer, Design Manager roles, or specialize further within product design (e.g., UX research, interaction design specialization) as the company scales.

  • Industry Experience: Gain deep experience in the high-growth, impactful healthcare technology sector.

πŸ“ Enhancement Note: This analysis interprets the "Senior" title, reporting structure, and expected responsibilities to define the career trajectory and impact within the operations of the company. The focus is on how a designer contributes to the broader business and operational success.

🌐 Work Environment

Office Type: The job description implies an on-site or hybrid work environment due to the emphasis on "cross-functional team" collaboration and the need to "bring our brand to life through patient-facing experiences" which often benefits from in-person brainstorming and design system alignment. While remote is not explicitly excluded, the preference leans towards co-located team interaction.

Office Location(s): The job is posted for "United States." Specific office locations are not detailed, but the company is based in the US, suggesting potential hubs where on-site work would occur.

Workspace Context:

  • Collaborative Environment: Expect to work closely with product managers, engineers, and researchers in a dynamic, fast-paced startup setting.

  • Design Tools & Technology: Access to industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe Creative Suite) will be essential. The company likely provides necessary software licenses.

  • User-Centric Focus: The workspace culture will heavily emphasize understanding and advocating for the patient's needs and experience.

  • Data & Analytics Integration: The environment will support data-driven decision-making, with access to analytics platforms and user feedback channels.

Work Schedule: Full-time, likely with a focus on deliverable outcomes and flexibility, especially given the "unlimited vacation" policy. There may be periods requiring extended effort during critical project phases, common in growth-stage startups.

πŸ“ Enhancement Note: Inferences about the work environment are made based on the "startup" context, the emphasis on cross-functional collaboration, and the nature of design work in a tech company.

πŸ“„ Application & Portfolio Review Process

Interview Process: A typical process for a Senior Product Designer role at a growth-stage tech company would likely include:

  • Initial Screening: A brief call with a recruiter to assess basic qualifications, experience, and cultural fit.

  • Portfolio Review & Design Discussion: A deep dive into the candidate's portfolio with the hiring manager (VP of Product Design) or a senior design lead. This session focuses on problem-solving, design process, impact, and collaboration.

  • Cross-Functional Interview(s): Interviews with key team members, such as a Product Manager and Engineering Lead, to assess collaboration skills, technical understanding, and alignment with team dynamics.

  • Design Exercise/Challenge: This could be a take-home assignment or an on-site/virtual whiteboard exercise focusing on a specific design problem relevant to Pomelo Care's domain. The goal is to assess practical design skills, strategic thinking, and communication.

  • Final Interview: Potentially with a senior leader (e.g., CPO, CEO) for final assessment of strategic alignment, cultural fit, and leadership potential.

Portfolio Review Tips:

  • Curate Selectively: Choose 3-4 of your strongest projects that best represent your skills in interaction design, visual design, data-informed decision-making, and measurable impact.

  • Tell a Story: For each project, clearly define the problem, your role and process, the challenges faced, your design solutions, and the tangible outcomes achieved (use metrics!).

  • Highlight Impact: Quantify your contributions wherever possible. Show how your design decisions led to improved conversion rates, user engagement, retention, or other key business metrics.

  • Showcase Craft: Ensure your visual and interaction design work is polished and demonstrates a strong understanding of UI fundamentals.

  • Explain Your Process: Be prepared to walk through your design thinking, research methods, and how you collaborated with others.

  • Tailor to Pomelo: If possible, subtly tailor your presentation to show an understanding of healthcare and women's health, highlighting relevant experience or interest.

Challenge Preparation:

  • Understand the Domain: Research Pomelo Care's mission, services (reproductive, infant, pediatric, hormonal health), and target users. Understand the nuances of healthcare design.

  • Practice Problem Decomposition: If given a hypothetical problem, practice breaking it down into smaller, manageable parts.

  • Focus on Process & Rationale: For any design exercise, emphasize your thought process, the assumptions you're making, and the rationale behind your design choices, rather than just the final UI.

  • Communicate Clearly: Practice articulating your ideas concisely and persuasively, especially under time pressure. Be prepared to ask clarifying questions.

πŸ“ Enhancement Note: This section is constructed based on typical interview processes for senior design roles in tech companies, with specific advice tailored to the requirements mentioned in the job description (portfolio, data-driven design, growth focus, healthcare context).

πŸ›  Tools & Technology Stack

Primary Tools:

  • Design & Prototyping Software: Proficiency expected in industry-standard tools such as Figma, Sketch, Adobe XD, or similar. Figma is increasingly becoming the industry standard for collaborative design and design systems.

  • Collaboration Tools: Familiarity with tools like Slack, Jira, Confluence for team communication and project management.

  • User Research Platforms: Experience with tools for usability testing, surveys, and user feedback collection (e.g., UserTesting.com, Maze, Typeform).

Analytics & Reporting:

  • Web/Product Analytics: Experience with platforms like Google Analytics, Amplitude, Mixpanel, or Pendo to track user behavior, engagement, and conversion funnels.

  • A/B Testing Tools: Familiarity with tools like Optimizely, VWO, Google Optimize, or built-in platform capabilities for running and analyzing experiments.

  • Data Visualization Tools: While not strictly a designer's tool, understanding how data is visualized (e.g., Tableau, Looker) can aid in interpreting performance reports.

CRM & Automation:

  • While not directly a design tool, understanding how CRM systems (like Salesforce) and marketing automation platforms impact the user journey and data collection can be beneficial for holistic product design.

πŸ“ Enhancement Note: This section lists tools commonly used by Product Designers in tech companies, focusing on design, collaboration, analytics, and A/B testing, as these are critical for the responsibilities outlined in the job description.

πŸ‘₯ Team Culture & Values

Operations Values:

  • Patient-Centricity: A fundamental value, ensuring all design decisions prioritize patient well-being, access to care, and positive health outcomes.

  • Data-Driven Innovation: A commitment to using dataβ€”research, analytics, testingβ€”as a core driver for design decisions and product improvement.

  • Excellence & Craftsmanship: A pursuit of high-quality, polished, and usable digital experiences that reflect the brand's professionalism and care.

  • Collaboration & Transparency: Fostering an environment where cross-functional teams work together openly, share feedback, and contribute to shared goals.

  • Diversity & Inclusion: Actively building a team and products that reflect and serve a diverse patient population, valuing varied perspectives.

  • Growth Mindset: Encouraging continuous learning, experimentation, and adaptation in a fast-paced startup environment.

Collaboration Style:

  • Cross-Functional Partnership: Designers are expected to work seamlessly with Product Managers, Engineers, and Researchers, acting as integrated members of product teams.

  • Constructive Feedback Culture: An environment where feedback is regularly exchanged, both given and received, to refine designs and processes.

  • Proactive Communication: Designers will need to proactively communicate their design rationale, research findings, and potential impact to stakeholders.

  • Shared Ownership: While leading design for their area, designers will likely share ownership of product outcomes with their cross-functional team.

πŸ“ Enhancement Note: These values and collaboration styles are inferred from the company's mission statement, the job description's emphasis on teamwork, data, and patient focus, and common values in mission-driven tech startups.

⚑ Challenges & Growth Opportunities

Challenges:

  • Designing for a New Service Line: Building a user experience from the ground up for women's midlife health presents unique challenges in understanding user needs, market positioning, and clinical integration.

  • Balancing Data-Driven Optimization with Brand Expression: Effectively using data to drive growth while maintaining a consistent, empathetic, and high-quality brand aesthetic in the product UI.

  • Navigating Healthcare Complexity: Designing within the constraints and unique user needs of the healthcare industry, including potential regulatory considerations and diverse patient populations.

  • Rapid Growth Environment: Adapting to the fast pace and evolving priorities typical of a growing startup requires flexibility and resilience.

  • Cross-Functional Alignment: Ensuring consistent design vision and execution across multiple teams and stakeholders with potentially different priorities.

Learning & Development Opportunities:

  • Deep Dive into Women's Health: Gaining specialized knowledge and empathy for the healthcare needs of women across different life stages.

  • Advanced Growth Design Skills: Refining expertise in A/B testing, conversion rate optimization, and user journey mapping to drive measurable business impact.

  • Design System Leadership: Contributing to the strategic direction and growth of the company's design system.

  • Mentorship: Learning from and potentially mentoring other designers under the guidance of the VP of Product Design.

  • Startup Experience: Gaining invaluable experience in a high-growth startup environment, understanding the dynamics of scaling a tech company.

πŸ“ Enhancement Note: Challenges are identified based on the specific context of the role (new service line, healthcare, startup growth) and common design challenges. Growth opportunities are linked to skill development and career progression within this specific company and industry.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Tell me about a time you led the design strategy for a new product or feature. How did you translate business goals into design?" (Focus on strategic thinking, user research, and alignment with business objectives.)

  • "Describe a situation where you used data (analytics, A/B testing) to significantly improve a key product metric. What was the metric, your approach, and the outcome?" (Prepare a case study demonstrating your impact on growth and conversion.)

  • "How do you approach designing for complex, regulated industries like healthcare? What are the unique considerations?" (Showcase awareness of user needs, ethical considerations, and potential constraints.)

  • "Walk me through your process for contributing to or building a design system. What are the key principles for scalability and consistency?" (Highlight your understanding of system thinking and component-based design.)

Company & Culture Questions:

  • "What interests you about Pomelo Care's mission and our focus on women's health?" (Research Pomelo's mission, values, and specific services.)

  • "How do you see your role as a Senior Product Designer contributing to our patient-first culture?" (Connect your design philosophy to patient outcomes and empathy.)

Portfolio Presentation Strategy:

  • Structure: Use a clear narrative for each case study: Problem -> Your Role/Process -> Solutions -> Outcomes (with metrics).

  • Visuals: Use high-quality mockups, prototypes, and clear diagrams. Avoid walls of text.

  • Emphasis on Impact: Dedicate significant time to discussing the results of your work. Quantify wherever possible.

  • Process Clarity: Be ready to explain why you made certain design decisions, referencing user research, data, or design principles.

  • Conciseness: Be mindful of time. Practice delivering your presentation efficiently, anticipating questions.

πŸ“ Enhancement Note: These interview questions and preparation tips are tailored to the Senior Product Designer role, emphasizing the specific requirements of data-driven design, growth optimization, design systems, and the healthcare context, as well as typical senior-level interview expectations.

πŸ“Œ Application Steps

To apply for this Senior Product Designer position:

  • Submit your application through the official Pomelo Care careers portal (via Greenhouse).

  • Portfolio Customization: Ensure your portfolio is up-to-date and prominently features 3-4 of your strongest projects. Prioritize those demonstrating impact on product metrics (conversion, retention), excellent UI/UX craft, and experience with data-informed design or growth optimization.

  • Resume Optimization: Tailor your resume to highlight your 7+ years of experience, specific achievements in product design, and keywords relevant to the job description (e.g., "product design strategy," "data-driven design," "growth optimization," "design systems," "healthcare"). Quantify achievements where possible.

  • Interview Preparation: Thoroughly review the "Interview Preparation" section above. Practice articulating your design process, impact, and strategic thinking, especially for your portfolio case studies. Prepare to discuss your interest in women's health and Pomelo Care's mission.

  • Company Research: Deeply understand Pomelo Care's mission, services, and target audience. Familiarize yourself with their existing products if accessible, and consider how your design philosophy aligns with their patient-centric and data-driven approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must possess over 7 years of experience designing and shipping digital products in complex problem spaces, with a proven ability to move key product metrics through design. Essential qualifications include hands-on experience with data-driven design, growth optimization, and demonstrating exceptional craft in interaction, visual design, and UI fundamentals.