Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer Company: Maven Clinic Location: New York, NY / Remote, US (Hub cities) Job Type: Full-Time Category: Product Design / User Experience Date Posted: 2025-08-12T14:15:47 Experience Level: Senior (5-8 years) Remote Status: Hybrid (3 days in office for NY hub, quarterly work-together days for remote hubs)

🚀 Role Summary

• Lead design strategy for core platform initiatives and AI-powered member experiences, focusing on user-centric problem-solving and innovative solutions.
• Drive 0→1 product design for new AI tools, collaborating closely with product, engineering, data analytics, and research to bring visionary features to life.
• Evolve and scale Maven’s design system across web, iOS, and Android, ensuring consistency, accessibility, and high craft standards.
• Shape product vision and prioritize high-impact design opportunities by partnering with cross-functional stakeholders and synthesizing user research.

📝 Enhancement Note: This role is positioned as a critical contributor to Maven's core product architecture and future innovation, particularly in the rapidly evolving AI space. The emphasis on "0→1" product development and "systems thinking" indicates a need for a designer who can operate with significant autonomy, tackle ambiguity, and build foundational elements that will scale across the platform.

📈 Primary Responsibilities

• Drive the design strategy for foundational member experiences that span multiple products, platforms, and teams, including navigation, personalization, and AI-assisted workflows.
• Lead 0→1 product design for AI-powered tools that support both members and providers, collaborating closely with product, engineering, data analytics, and research partners.
• Partner with engineering and product leadership to evolve and scale Maven’s design system, ensuring consistency, accessibility, and craft across platforms (web, iOS, Android).
• Collaborate with cross-functional stakeholders to build roadmaps, define product vision, and prioritize high-impact design opportunities across the platform.
• Conduct and synthesize user research to validate ideas, uncover insights, and shape the product direction, especially in new or rapidly evolving spaces.
• Design and ship high-quality experiences across the end-to-end product development cycle, from early concept to implementation and QA.
• Facilitate design critiques, workshops, and sprints that promote cross-functional alignment and creative exploration.
• Regularly contribute to and elevate Maven’s design culture by sharing work, mentoring peers, and pushing our design practice forward.

📝 Enhancement Note: The responsibilities highlight a blend of strategic platform-level design and hands-on execution for new AI features. The emphasis on "driving design strategy," "evolving and scaling the design system," and "shaping product vision" suggests a senior-level individual contributor with significant influence. The requirement to "conduct and synthesize user research" implies a user-centered design approach is paramount.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, HCI, or a related field is often preferred in senior design roles. Experience: 5–8 years of product design experience, with a proven track record in 0→1 product development and platform-level design initiatives.

Required Skills:

• Portfolio: A strong portfolio showcasing end-to-end design thinking, including research, concepting, systems design, interaction design, and visual design across complex, multi-platform products.
• Systems Thinking: Demonstrated ability to think holistically about product architecture and build scalable, consistent experiences.
• Visual Design Expertise: Fluency in typography, layout, branding, motion design, with a high bar for craft and polish.
• Ambiguity Navigation: Comfort and effectiveness in shaping direction within early-stage product environments and ambiguous problem spaces.
• Figma Proficiency: Advanced skills in Figma, including component-driven workflows and auto layout best practices.
• Collaboration & Communication: Excellent skills in working collaboratively with engineering, product management, data analytics, and research teams.
• User Research Acumen: Ability to conduct and synthesize user research to inform design decisions.
• Mission Alignment: Motivation to work in a mission-driven, fast-paced startup focused on reimagining women’s and family healthcare.

Preferred Skills:

• Experience designing for multiple modalities and surfaces, including AI features, chat interfaces, or dynamic personalization systems.
• Experience contributing to and leading the evolution of a design system.
• Understanding of accessibility standards and best practices in design.

📝 Enhancement Note: The emphasis on a "strong portfolio" is a critical requirement. Candidates should be prepared to showcase projects that demonstrate not just visual output but also their strategic thinking, problem-solving process, and impact on user and business outcomes, especially those involving complex systems or novel features.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end product design processes, from initial research and ideation to final implementation and iteration.
• Showcase systems thinking by presenting how design decisions contribute to a scalable, consistent, and accessible platform experience.
• Include examples of 0→1 product development, highlighting the journey from ambiguity to a shipped product.
• Feature projects that illustrate strong visual design craft, interaction design proficiency, and user-centered problem-solving.
• Highlight experience with AI-powered features or complex digital health solutions if applicable.

Process Documentation:

• Case studies should detail the problem space, user needs, design approach, key decisions, and the final outcome, including metrics if available.
• Illustrate how user research and data were integrated into the design process to drive product direction.
• Explain the role of the design system and how it was leveraged or contributed to.
• Showcase collaboration with cross-functional teams (Product, Engineering, Data) throughout the product development lifecycle.

📝 Enhancement Note: The portfolio is the primary tool for demonstrating the breadth and depth of a candidate's skills. It should clearly articulate the "why" behind design decisions, show a strong understanding of the product development lifecycle, and reflect the ability to work within and contribute to a design system. For this role, projects involving complex systems or AI features will be particularly impactful.

💵 Compensation & Benefits

Salary Range: $175,000 - $195,000 per year. Benefits:

• Stock Options
• Employer-covered health, dental, and insurance plan options.
• Maven for Mavens: Access to the full Maven platform and specialists (mental health, reproductive health, family planning, pediatrics).
• Whole-self care through wellness partnerships.
• Hybrid work model benefits: In-office meals and work-together days.
• 16 weeks of 100% paid parental leave and a new parent stipend (for employees with 1+ years of tenure).
• Annual professional development stipend and access to a personal career coach.
• 401K matching for US-based employees, with immediate vesting.

Working Hours: Standard full-time hours, likely around 40 hours per week, with flexibility inherent in a hybrid and remote-friendly environment, but requiring dedicated focus on core responsibilities and team collaboration.

📝 Enhancement Note: The salary range provided is competitive for a Senior Product Designer role in a major tech hub like New York. The benefits package is comprehensive, with a strong emphasis on employee well-being and professional development, aligning with Maven's mission-driven culture. The inclusion of "Maven for Mavens" is a unique perk that directly leverages the company's core offering.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Health / Women's and Family Healthcare. Maven Clinic operates at the intersection of healthcare technology and consumer services, aiming to revolutionize how women and families access care. Company Size: While not explicitly stated, industry context for companies with significant funding and awards like Maven suggests a medium to large-sized startup or scale-up, likely exceeding 200 employees. This implies a structured yet agile environment. Founded: 2014. This gives Maven over a decade of experience in the market, indicating a mature product and established operational processes, while still retaining the agility of a startup.

Team Structure:

• The Product Design team is likely part of a larger Product organization, working closely with Product Management, Engineering, and Data Science.
• This Senior Product Designer role will report into Design leadership and work within cross-functional "squads" or "pods" focused on specific product areas or initiatives.
• Collaboration is key, with frequent interaction expected across Product, Engineering, Research, Data Analytics, and potentially Marketing and Member Support teams.

Methodology:

• Data-Driven Design: Emphasis on user research, data analysis, and metric-driven decision-making to inform product strategy and design.
• Agile Development: Likely follows agile methodologies, with iterative development cycles, frequent feedback loops, and cross-functional collaboration.
• Design System Focus: A commitment to building and maintaining a robust design system for consistency and efficiency.
• Mission-Centric Approach: All work is guided by Maven's mission to improve healthcare for women and families.

Company Website: mavenclinic.com

📝 Enhancement Note: Maven Clinic's strong emphasis on its award-winning culture and mission is a significant draw for candidates. The company's positioning as a leader in digital health suggests a forward-thinking environment that values innovation, collaboration, and employee well-being.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a highly experienced individual contributor expected to operate with a high degree of autonomy and influence. The role involves leading design for key product areas, mentoring junior designers, and contributing to the strategic direction of the product. Reporting Structure: Typically, a Senior Product Designer would report to a Design Lead, Director of Design, or Head of Product. They would work within cross-functional product teams. Operations Impact: The Senior Product Designer's work directly impacts the user experience of Maven's platform, influencing member engagement, satisfaction, and retention. By leading design for core platform initiatives and AI features, they play a crucial role in shaping the product's effectiveness, market competitiveness, and ultimately, its ability to achieve its mission and business objectives.

Growth Opportunities:

• Leadership Track: Potential to grow into a Lead Product Designer or Design Manager role, managing a team and setting design vision.
• Specialization: Opportunity to deepen expertise in specific areas like AI design, complex systems, or healthcare UX.
• Mentorship: Opportunity to mentor junior designers and contribute to the growth of the design team's capabilities.
• Strategic Influence: Increased involvement in product strategy, roadmapping, and cross-functional leadership.

📝 Enhancement Note: The "Senior" title and the focus on "0→1" and "platform-level" work suggest this role offers significant opportunities for strategic impact and career advancement within the design field, moving beyond execution to strategic leadership.

🌐 Work Environment

Office Type: Hybrid. Maven Clinic utilizes a flexible hybrid model, encouraging in-person collaboration for teams based in its hub cities. Office Location(s): Primary hub is New York Metropolitan Area, NY. Remote hubs include San Francisco/Bay Area, CA; Seattle, WA; Boston, MA; Chicago, IL; and Washington, D.C.

• New York Hub: Requires 3 days per week in the office (Tuesday, Wednesday, Thursday).
• Remote Hubs: Quarterly "Work Together Days" are encouraged for in-person collaboration.

Workspace Context:

• Collaborative Atmosphere: The hybrid model is designed to balance remote flexibility with the benefits of face-to-face interaction, fostering collaboration and team cohesion.
• Tools & Technology: Expect a modern tech stack with Figma as the primary design tool, alongside other collaboration and project management software.
• Cross-Functional Interaction: Ample opportunities to interact with designers, product managers, engineers, and researchers, contributing to a dynamic and integrated work environment.

Work Schedule: Standard full-time hours are expected. The hybrid model offers flexibility in how and where work is performed, but with structured in-office or in-person collaboration requirements. Time management and effective communication are key to success in this blended environment.

📝 Enhancement Note: The hybrid model is a key differentiator. Candidates should be comfortable with the specific requirements for their location (3 days in office for NY, quarterly events for remote) and understand how to maintain productivity and strong collaboration in this blended environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screen: Likely with a recruiter to assess basic qualifications and cultural fit.
• Portfolio Review & Design Discussion: Candidates will present their portfolio, discussing their process, decision-making, and impact on 2-3 key projects. This is a critical stage to evaluate systems thinking, craft, and problem-solving.
• Cross-Functional Interviews: Meetings with Product Management, Engineering, and potentially Research leads to assess collaboration skills and understanding of the product development lifecycle.
• Design Challenge/Workshop: May involve a take-home assignment or a live workshop to evaluate design thinking, problem-solving, and ability to articulate solutions under pressure.
• Hiring Manager Interview: Final discussion with the Design Lead or Hiring Manager to assess overall fit, strategic thinking, and leadership potential.

Portfolio Review Tips:

• Storytelling: Structure your portfolio around compelling narratives for each project, clearly outlining the problem, your role, the process, challenges, solutions, and outcomes.
• Process Depth: Don't just show final screens; detail your research, ideation, user testing, and iteration processes. Explain why you made certain design decisions.
• Systemic Thinking: Highlight projects where you've worked on complex systems, contributed to design systems, or ensured consistency across multiple platforms.
• AI/Complex Features: If you have experience with AI, personalization, or complex digital health features, make these prominent.
• Quantify Impact: Wherever possible, use data and metrics to demonstrate the impact of your design work on user behavior and business goals.
• Visual Polish: Ensure your portfolio is well-designed, easy to navigate, and visually polished, reflecting your high bar for craft.

Challenge Preparation:

• Understand the Business: Research Maven Clinic, its mission, target audience, and competitive landscape.
• Product Thinking: Be prepared to discuss your approach to product strategy, user needs, and business goals.
• Design Systems: Familiarize yourself with design system principles and best practices.
• AI Design: Consider ethical implications and user experience best practices for AI-powered features.
• Communication: Practice articulating your design process and rationale clearly and concisely.

📝 Enhancement Note: The portfolio review is paramount. Candidates should select projects that best showcase their ability to handle ambiguity, think systemically, and deliver high-quality design for complex products, particularly those involving AI. Being able to articulate the impact of their work is crucial for a senior role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, component-driven workflows, and collaboration. Proficiency in auto layout and variant features is expected.
• Prototyping Tools: Figma's prototyping capabilities, or potentially tools like Principle or Framer for more advanced interactions.
• User Research Platforms: Familiarity with tools for user interviews, usability testing, and surveys (e.g., UserTesting.com, Lookback, Dovetail).

Analytics & Reporting:

• Analytics Platforms: Basic understanding of how to interpret data from platforms like Google Analytics, Mixpanel, Amplitude, or internal dashboards to inform design decisions.
• Data Visualization: Ability to collaborate with data analysts to understand key metrics and user behavior patterns.

CRM & Automation: While not directly a designer's primary tool, an understanding of how design integrates with CRM (e.g., Salesforce) and marketing automation platforms can be beneficial for context.

📝 Enhancement Note: Figma is explicitly called out as a required skill. A strong understanding of how design tools integrate with user research and analytics platforms is also important for a data-informed design process.

👥 Team Culture & Values

Operations Values:

• Mission-Driven: A deep commitment to Maven's mission of improving women's and family healthcare.
• User-Centricity: Placing the needs and experiences of members and providers at the forefront of all design decisions.
• Collaboration: Working effectively across diverse teams (Product, Engineering, Data, Research, etc.) to achieve shared goals.
• Innovation: Encouraging creative problem-solving and pushing boundaries, especially with new technologies like AI.
• Craft & Quality: Maintaining a high standard for design execution, visual polish, and user experience.
• Inclusivity & Equity: Designing accessible and equitable experiences for all users.

Collaboration Style:

• Cross-Functional Partnership: Designers are integrated into product teams, working closely with Product Managers and Engineers from concept to launch.
• Design Critiques: A culture of constructive feedback through regular design critiques and workshops to foster continuous improvement.
• Knowledge Sharing: Encouraging designers to share their work, learnings, and best practices to elevate the entire team.
• Data-Informed Dialogue: Using data and user insights to drive discussions and decisions within teams.

📝 Enhancement Note: The "award-winning culture" and mission statement are central to Maven's identity. Candidates should demonstrate alignment with these values and be able to articulate how they contribute to a collaborative and mission-focused team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Tackling Ambiguous Problem Spaces: Designing for new initiatives, especially in the nascent field of AI in healthcare, requires comfort with uncertainty and the ability to define solutions from scratch.
• Balancing Systemic Consistency with Innovation: Ensuring a cohesive user experience across a growing platform while introducing novel features like AI tools.
• Cross-Functional Alignment: Effectively communicating and aligning design vision and decisions with diverse stakeholders who may have different priorities.
• Scaling Design Systems: Continuously evolving and maintaining a robust design system to support rapid product development.

Learning & Development Opportunities:

• AI Design Expertise: Gaining hands-on experience in designing cutting-edge AI-powered healthcare solutions.
• Platform Architecture: Deepening understanding of complex digital health platforms and their underlying systems.
• Strategic Product Input: Contributing to product roadmapping, user research strategy, and overall product vision.
• Mentorship and Leadership: Opportunities to mentor junior designers and potentially step into leadership roles within the design team.
• Professional Development Stipend: Financial support for courses, conferences, or certifications to enhance skills.

📝 Enhancement Note: This role offers a significant opportunity to shape the future of a leading digital health platform, particularly in the context of AI. The challenges are inherent to working in a fast-growing, innovative company and present excellent learning opportunities for ambitious designers.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you led the design of a complex, multi-platform product from 0 to 1. What were the biggest challenges, and how did you overcome them?" (Focus on process, systems thinking, and impact.)
• "How would you approach designing an AI-powered feature for our platform? What ethical considerations are important?" (Demonstrate understanding of AI UX, user needs, and responsible design.)
• "Describe your experience with design systems. How do you ensure consistency, accessibility, and scalability?" (Highlight your systems thinking and collaboration with engineering.)
• "Walk me through a project in your portfolio that showcases your ability to navigate ambiguity and define product direction." (Be ready to deep-dive into your process and decision-making.)
• "How do you collaborate with product managers and engineers? Describe a situation where you had to influence stakeholders." (Showcase your communication and collaboration skills.)

Company & Culture Questions:

• "What interests you about Maven Clinic's mission and our work in women's and family healthcare?" (Research Maven's mission and be prepared to articulate your passion.)
• "How do you contribute to a positive and inclusive team culture?" (Align your values with Maven's, emphasizing collaboration and mentorship.)
• "How do you stay up-to-date with the latest design trends and technologies, particularly in AI?" (Showcase continuous learning and proactivity.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically (problem, your role, process, solution, impact). Aim for 3-4 key projects.
• Narrative: Tell a compelling story for each project. Explain the "why" behind your decisions.
• Visuals: Use high-quality mockups, prototypes, and diagrams to illustrate your work.
• Process Emphasis: Detail your research, ideation, iteration, and collaboration throughout the process.
• Quantify Impact: Use data and metrics to demonstrate the success of your designs.
• Conciseness: Be mindful of time and focus on the most impactful aspects of your work. Be prepared for follow-up questions.

📝 Enhancement Note: Be ready to discuss your process in detail, not just the final output. For senior roles, understanding how you collaborate, influence, and contribute to strategy is as important as your design craft itself. Preparing specific examples for behavioral questions is crucial.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Greenhouse.
• Portfolio Preparation: Curate your portfolio to prominently feature projects demonstrating end-to-end design thinking, systems thinking, 0→1 development, and ideally, experience with AI or complex digital health features. Ensure it is well-organized, visually polished, and clearly articulates your process and impact.
• Resume Optimization: Tailor your resume to highlight the 5-8 years of experience, specific skills mentioned (Figma, systems thinking, collaboration), and achievements relevant to the responsibilities outlined. Use keywords from the job description.
• Interview Practice: Prepare to present your portfolio effectively, articulate your design process, and answer common behavioral and situational questions for senior design roles. Practice explaining your reasoning and impact.
• Company Research: Thoroughly research Maven Clinic's mission, values, product offerings, and recent news. Understand their position in the digital health market and their commitment to women's and family healthcare.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions based on the provided input. All details should be verified directly with Maven Clinic during the application and interview process before making any career decisions.