Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Lightspeed Commerce

Location: Tbilisi, Georgia

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: 2026-02-06T13:22:31

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead high-level product design initiatives from conceptualization through to launch, ensuring a user-centric approach across the Retail product team.

• Drive the strategic direction of UX goals, fostering clarity and purpose within the team and across cross-functional disciplines.

• Transform complex, abstract concepts into elegant, user-friendly digital product experiences that are both useful and delightful.

• Champion the user voice and advocate for design best practices, influencing product strategy and vision from ideation to execution.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for leadership in design strategy, process ownership, and cross-functional influence. The emphasis on "Retail product team" and "E-Series by Lightspeed" suggests a focus on B2B software solutions for merchants, requiring an understanding of commercial workflows and user needs within that context.

📈 Primary Responsibilities

• Lead high-level project work from a design perspective with autonomy and authority, facilitating design studios and working sessions to help teams deliver optimal solutions.

• Leverage advanced UX expertise, deep understanding of design systems, UI design principles, and the impact of micro-interactions to enhance user task completion.

• Translate nebulous concepts into tangible ideas, crafting end-to-end digital product experiences that are useful, delightful, and strategically aligned.

• Design holistic systems, user flows, and interfaces that are characterized by simplicity, elegance, and intuitive usability.

• Ensure consistency across platforms by effectively utilizing the current design system and actively contributing to its ongoing enhancement and evolution.

• Extract actionable insights from user research and data analytics, translating these findings into concrete, effective design solutions.

• Cultivate strong, trust-based relationships with cross-functional teams in product, engineering, and marketing, advocating for the user throughout the product development lifecycle.

• Oversee the entire UX process from initial concept development through to product launch, ensuring a cohesive and high-quality user experience.

• Serve as a positive role model and culture carrier within the design team, promoting design thinking and advocating for its value across the broader Lightspeed organization.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic leadership, hands-on design execution, and cross-functional collaboration. The expectation is for the Senior Product Designer to not only execute design tasks but also to guide the design process, mentor junior designers, and influence product strategy, aligning with senior-level expectations in product design.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is often preferred for senior roles. Equivalent practical experience will also be considered.

Experience:

• A minimum of 5 years of practical, in-house product, UX/UI design experience is required.

• Demonstrated experience in applied service design practices and a commitment to continuously evolving one's design process.

Required Skills:

• UX Design & Strategy: Proven ability to lead design strategy, set UX goals, and direct high-level project work with autonomy.

• User Research & Insights: Fluency in user research methodologies and the ability to draw actionable insights from data and research to inform design decisions.

• Design Systems: Proficient in leveraging and contributing to design systems for consistency and scalability across platforms.

• UI Design & Prototyping: Strong aesthetic skills with the ability to create elegant interfaces and functional prototypes.

• Communication & Collaboration: Excellent verbal and written communication skills to articulate design decisions, explain complex work concisely, and build strong relationships with cross-functional teams.

• Problem Solving: Capacity to turn nebulous concepts into specific, user-centric solutions for complex, interconnected problems.

• Empathy & User Advocacy: Deep empathy for users and a strong ability to advocate for their needs throughout the product development lifecycle.

Preferred Skills:

• Experience in the Retail or B2B SaaS industry.

• Familiarity with Agile development methodologies.

• Experience mentoring or leading junior designers.

• Knowledge of front-end development principles to better collaborate with engineering teams.

📝 Enhancement Note: The experience requirement of "5-10 years" (inferred from "at least 5 years" and senior level) suggests a need for substantial, demonstrable experience. The emphasis on "in-house" experience implies a preference for candidates who understand the dynamics of working within a product team rather than solely agency experience.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A strong portfolio that clearly articulates the candidate's design process, decision-making rationale, and impact on product outcomes.

• Demonstrate experience in transforming abstract ideas into tangible, user-friendly digital experiences, showcasing end-to-end product ownership.

• Include examples of how you have leveraged user research and data to inform design strategy and solutions.

• Showcase contributions to or utilization of design systems for maintaining consistency and scalability across various platforms.

Process Documentation:

• Case studies detailing your approach to solving complex user problems, including the problem definition, research methods, design iterations, and final solution.

• Evidence of applying service design practices and evolving your personal design process over time.

• Examples of how you've considered both digital and physical manifestations of design in your work.

• Demonstrate your ability to manage projects from concept to launch, overseeing the UX lifecycle.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is critical. It must go beyond showcasing pretty interfaces to demonstrating strategic thinking, problem-solving capabilities, and a mature understanding of the full product development lifecycle, including user research, system design, and cross-functional collaboration.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Tbilisi, Georgia, with 5-10 years of experience, a competitive salary range is estimated to be between 7,000 - 12,000 GEL per month (approximately $2,600 - $4,500 USD/month, subject to exchange rate fluctuations). This range can vary based on the depth of experience, specific skills, and the candidate's performance during the interview process.

Benefits:

• Lightspeed Equity Scheme: Opportunity to own a part of the company, aligning employee success with business growth.

• Health & Wellness Credit: An annual allowance of up to 1300 GEL for expenses such as gym memberships, yoga classes, or other health-related activities.

• Mental Health Support: Access to the Modern Health App, providing resources for meditation, coaching, and counseling.

• People Experience Benefit: Allows employees to work remotely from anywhere in the world for up to 60 days per year, offering significant flexibility.

• LinkedIn Learning Access: Free access to a vast library of courses for continuous learning and professional development.

• Flexible Work Culture: Emphasis on autonomy and a flexible approach to work.

• Beautiful Office: Access to a well-appointed office in central Tbilisi.

• Genuine Career Growth Opportunities: Within a continuously expanding global company.

• Global User Base: Opportunity to work on high-traffic products used by a diverse international clientele.

Working Hours: While not explicitly stated, a standard full-time work week is implied, likely around 40 hours. The mention of a "flexible work culture" and the "People Experience" benefit suggests potential for flexibility in daily schedules and location.

📝 Enhancement Note: The salary estimate is based on general market research for similar roles in Tbilisi, Georgia, considering the "Senior" title and the specified experience range. The provided benefits are directly extracted from the job description and highlight Lightspeed's commitment to employee well-being, growth, and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Lightspeed Commerce operates in the Software and Technology sector, with a specific focus on SaaS (Software as a Service) for retail, hospitality, and golf businesses. They provide integrated commerce solutions that help merchants manage and grow their operations.

Company Size: Lightspeed Commerce is a publicly traded company (NYSE: LSPD, TSX: LSPD) with teams across North America, Europe, and Asia Pacific, indicating a mid-to-large enterprise size. This means operations professionals can expect established processes but also opportunities for significant impact.

Founded: Founded in Montréal, Canada in 2005, Lightspeed has a history rooted in inclusivity, starting within the LGBTQ+ community. This founding ethos continues to shape their commitment to diversity, inclusion, and creating a welcoming workplace.

Team Structure:

• The Senior Product Designer will be part of the Retail product team, specifically working on the "E-Series by Lightspeed" offering. This suggests a dedicated product line with its own engineering, product management, and design resources.

• The role involves reporting to a design lead or manager, with close collaboration with product managers and engineers within the Retail vertical.

Methodology:

• Lightspeed emphasizes a data-driven approach, encouraging designers to draw insights from research and analytics to inform their work.

• The company values a user-centric design philosophy, aiming to create solutions that simplify, scale, and enhance customer experiences for merchants.

• Agile methodologies are likely employed, given the fast-paced tech environment and the need for iterative development and continuous improvement.

Company Website: https://www.lightspeedhq.com/

📝 Enhancement Note: The company's history and founding principles of inclusivity are notable cultural aspects. The focus on "E-Series by Lightspeed" for the Retail product team indicates a specialized area within a larger organization, offering both stability and focused innovation.

📈 Career & Growth Analysis

Operations Career Level: This role is designated as "Senior Product Designer," signifying a mid-to-senior level position. It requires a high degree of autonomy, strategic thinking, and the ability to lead design initiatives. Senior designers are expected to mentor others, influence product direction, and contribute to the overall design system and culture.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Head of Design within the Retail product vertical. They will work closely with Product Managers and Engineering Leads, acting as the primary design voice for specific product areas.

Operations Impact: The Senior Product Designer's impact is directly tied to improving the user experience of Lightspeed's retail software. By creating intuitive, efficient, and delightful interfaces, they will directly contribute to merchant success, customer satisfaction, and ultimately, Lightspeed's business growth and market advantage in the retail tech space.

Growth Opportunities:

• Leadership Development: Opportunities to lead design sprints, mentor junior designers, and potentially move into a Lead Product Designer or Design Manager role.

• Skill Advancement: Continuous learning is encouraged through LinkedIn Learning, exposure to global products, and working with a skilled design team, allowing for specialization in areas like service design, UX strategy, or design systems.

• Cross-Functional Mobility: Potential to move into product management or strategy roles, leveraging a deep understanding of user needs and product development processes.

• Global Exposure: Working on products with a global user base and participating in a global team offers exposure to diverse markets and user behaviors.

📝 Enhancement Note: The "Senior" title implies a path beyond individual contributor roles, with opportunities for leadership, mentorship, and strategic influence within Lightspeed's design organization.

🌐 Work Environment

Office Type: The job description mentions a "beautiful office in central Tbilisi." This suggests a physical, on-site work environment designed to foster collaboration and creativity, likely with modern amenities.

Office Location(s): The primary work location is specified as Tbilisi, Georgia. The office is described as being in a "central" location within the city, implying accessibility.

Workspace Context:

• The environment is described as "open, inclusive, and creative." This points to a collaborative workspace where diverse perspectives are valued.

• Expect access to industry-standard design tools and technology, including Figma, Google Suite, and JIRA, facilitating seamless workflow and team interaction.

• Opportunities for significant interaction with other highly skilled designers, product managers, and engineers, fostering a culture of learning and knowledge sharing.

Work Schedule: A standard 40-hour work week is typical for full-time roles, but the mention of a "flexible work culture" and the "People Experience" benefit (working remotely for 60 days/year) suggests that while the role is primarily on-site, there may be some flexibility. The focus on "autonomy" also implies trust in employees to manage their time effectively to meet project goals.

📝 Enhancement Note: The emphasis on a "beautiful office in central Tbilisi" and a "flexible work culture" indicates a balance between in-person collaboration and employee autonomy/flexibility. This blend is common in modern tech companies.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a resume and portfolio review to assess qualifications and experience alignment. Candidates should ensure their portfolio clearly highlights relevant UX/UI design work, process, and impact.

• Design Challenge/Case Study: Expect a practical exercise, potentially involving a design problem related to Lightspeed's products. This might be a take-home assignment or an in-person/virtual workshop. Prepare to discuss your thought process, user research, design iterations, and final rationale.

• Interviews with Design Team: Meetings with fellow designers and design leadership to discuss your approach to design, collaboration style, and how you contribute to a design culture.

• Cross-functional Interviews: Discussions with Product Managers and Engineers to assess your ability to collaborate, understand technical constraints, and advocate for user needs within a team setting.

• Final Interview: Potentially with a senior leader to discuss strategic alignment, leadership potential, and cultural fit.

Portfolio Review Tips:

• Storytelling: Structure your portfolio around compelling narratives for each project, clearly outlining the problem, your role, the process, key decisions, and the measurable impact or outcomes.

• Process Focus: Detail your UX methodology, from user research and ideation to prototyping, testing, and iteration. Show how you arrived at your solutions.

• Visual Polish: Ensure your UI designs are clean, consistent, and aesthetically pleasing, reflecting your strong visual skills.

• System Thinking: Highlight your experience with design systems – how you've used them, contributed to them, or advocated for their importance.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).

• Tailor to Role: Emphasize projects that align with Lightspeed's focus on B2B SaaS for retail and hospitality.

Challenge Preparation:

• Understand the Business: Research Lightspeed Commerce, their products (especially the E-Series for Retail), and their target audience (merchants).

• Embrace Constraints: Be prepared for challenges that involve real-world constraints (time, technical limitations, business goals). Your ability to navigate these is key.

• Think Strategically: Demonstrate an understanding of "why" you are designing something, not just "how." Connect your design decisions to business objectives and user needs.

• Articulate Clearly: Practice explaining your design process and rationale concisely and persuasively.

📝 Enhancement Note: The interview process for a Senior Product Designer typically involves a deep dive into their portfolio and a practical design challenge to assess their end-to-end design capabilities and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for UI design, wireframing, prototyping, and collaboration. Proficiency in its advanced features is critical.

• Google Suite: Used for documentation, communication, and collaboration (e.g., Docs, Sheets, Slides).

• JIRA: Likely used for project management, task tracking, and bug reporting within the product development lifecycle.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) is highly beneficial for understanding user behavior and measuring design impact.

CRM & Automation:

• While direct CRM/automation tool experience may not be a primary requirement for a designer, understanding how design impacts these systems (e.g., lead generation forms, customer onboarding flows) is valuable.

📝 Enhancement Note: The explicit mention of Figma, Google Suite, and JIRA indicates the core software suite used by the design and product teams. A Senior Designer should be highly proficient in these.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs, ensuring all design decisions prioritize a positive and effective user experience.

• Collaboration & Inclusivity: Fostering an open, inclusive, and creative environment where diverse perspectives are valued, and teamwork is essential for success.

• Impact-Driven: Focusing on delivering tangible value to merchants and contributing to the company's growth through innovative and effective product solutions.

• Continuous Improvement: Encouraging a growth mindset, embracing feedback, and constantly seeking ways to evolve design processes and product quality.

• Ownership & Autonomy: Empowering individuals to take ownership of their work from start to finish, while understanding the importance of compromise and collaboration.

Collaboration Style:

• Cross-functional Integration: Working closely with Product Managers and Engineers to ensure design is integrated seamlessly into the development process, from ideation to launch.

• Design-Led Facilitation: Leading design studios and working sessions to guide teams towards optimal solutions, encouraging active participation from all disciplines.

• Open Feedback Culture: Encouraging constructive feedback exchange among designers and with stakeholders to refine designs and improve outcomes.

• Knowledge Sharing: Actively sharing design strategies, insights, and best practices within the design team and across the organization.

📝 Enhancement Note: The company's founding ethos of inclusivity and community is likely reflected in their current team culture, emphasizing collaboration and mutual respect.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complex Needs: Designing for a diverse merchant base with varying needs and technical capabilities within the B2B SaaS retail space.

• Evolving Design System: Contributing to and maintaining a robust design system that scales across a complex product suite while accommodating new features and innovations.

• Cross-Functional Alignment: Effectively advocating for design principles and user needs while navigating different priorities and perspectives from product, engineering, and marketing teams.

• Pace of Innovation: Working in a fast-paced tech environment requires adaptability and the ability to iterate quickly while maintaining high-quality design standards.

Learning & Development Opportunities:

• Skill Specialization: Deepen expertise in areas such as UX strategy, service design, interaction design, or design system management.

• Leadership Growth: Develop skills in mentoring, team leadership, and strategic design direction through hands-on experience and potential leadership opportunities.

• Industry Exposure: Gain experience working on global, high-traffic products and learning from a diverse, international team.

• Formal Learning: Access to LinkedIn Learning provides structured courses for acquiring new skills or enhancing existing ones in design, technology, and business.

📝 Enhancement Note: The challenges are framed around the specific context of a Senior Product Designer in a growing SaaS company, highlighting areas where candidates can demonstrate problem-solving skills and growth potential.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to turn a nebulous concept into a specific, user-friendly digital product experience. What was your process?" (Focus on ideation, research, and execution.)

• "How do you leverage user research and data insights to inform your design decisions, especially when faced with conflicting stakeholder opinions?" (Showcase your analytical and advocacy skills.)

• "Walk me through your experience with design systems. How do you ensure consistency while also advocating for necessary evolution?" (Demonstrate understanding of system thinking and scalability.)

Company & Culture Questions:

• "Based on your research, what do you see as Lightspeed's greatest opportunity in the retail SaaS market, and how can design contribute to it?" (Show your strategic thinking and understanding of the business.)

• "How do you contribute to an inclusive and creative team environment?" (Connect to Lightspeed's stated values.)

Portfolio Presentation Strategy:

• Project Selection: Choose 2-3 projects that best showcase your end-to-end design process, strategic thinking, and impact, ideally relevant to B2B SaaS or retail.

• Narrative Arc: For each project, clearly define the problem, your specific role and contributions, the methodologies used (research, ideation, prototyping, testing), key decisions made, and the measurable outcomes or lessons learned.

• Highlight Strategy: Emphasize the "why" behind your design choices, linking them to user needs and business objectives.

• Showcase Process: Use visuals like journey maps, wireframes, user flows, and A/B test results to illustrate your process.

• Conciseness: Be prepared to present your work effectively within a given timeframe, focusing on the most impactful aspects.

📝 Enhancement Note: Interview preparation should focus on articulating the candidate's strategic thinking, problem-solving process, collaborative approach, and ability to deliver user-centered solutions within a business context.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Lightspeed Commerce careers portal linked from Greenhouse.

• Portfolio Customization: Tailor your resume and portfolio to highlight experience in B2B SaaS, retail technology, UX strategy, design systems, and cross-functional collaboration. Emphasize projects where you led design initiatives and demonstrated significant impact.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of in-house product design experience, using keywords from the job description such as "UX Design," "UI Design," "Design Systems," "Prototyping," and "User Research." Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, strategic thinking, and collaboration style. Prepare case studies for your portfolio walkthrough, focusing on storytelling and quantifiable results. Research Lightspeed's products and market position.

• Company Research: Understand Lightspeed's mission, values, and the specific context of the E-Series retail product team. Be ready to discuss how your skills and approach align with their culture and business goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---