Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Ketryx

Location: Boston, Massachusetts, United States

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-05-06T16:14:49

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end user experience design for an AI platform focused on medical software compliance and quality.

• Translate complex technical concepts and regulatory requirements into intuitive and delightful user interfaces.

• Collaborate closely with product management, engineering (AI and front-end), client operations, and GTM teams to deliver cohesive customer experiences.

• Champion design consistency across the entire customer journey, including GTM peripherals.

• Contribute to strategic product roadmap items, from initial concept and user research to final screen implementation.

📝 Enhancement Note: This role bridges the gap between deep technical product development and go-to-market strategy, requiring a designer who can think holistically about the user experience from initial engagement through ongoing platform use. The emphasis on regulated industries (healthcare) and AI suggests a need for meticulous design, strong problem-solving skills, and an understanding of complex user flows and data representation.

📈 Primary Responsibilities

• Craft and iterate on user experiences within the Ketryx platform, directly engaging with customers and internal stakeholders to drive impact.

• Lead roadmap initiatives by defining user flows, creating wireframes, mockups, and high-fidelity prototypes to effectively communicate design solutions.

• Map, analyze, and optimize key customer journeys, ensuring alignment with stakeholders to deliver intuitive and engaging user flows.

• Develop GTM design assets and peripherals that maintain brand and user experience consistency across all customer touchpoints.

• Conduct user interviews, usability testing, and discovery activities (e.g., assumption testing, opportunity solution trees) to gather insights and validate design hypotheses.

• Utilize data analytics and user research findings to inform design decisions, measure success, and drive continuous improvement.

• Proactively identify and resolve minor UI issues and "paper cuts" to enhance overall user satisfaction and platform polish.

• Contribute to and leverage the evolving design system, ensuring component reusability and design consistency.

• Foster a collaborative design environment by participating in and leading design critiques, providing constructive feedback to peers.

• Explore and advocate for new tools and technologies that can enhance internal design processes and the Ketryx platform itself.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking, hands-on execution, and cross-functional leadership. The explicit mention of "GTM peripherals" and a "dotted line to GTM" indicates the need for a designer who can think beyond the core product UI and consider how design supports sales, marketing, and customer success efforts.

🎓 Skills & Qualifications

Education: [Specific degree requirements not listed, but a Bachelor's or Master's degree in Interaction Design, Graphic Design, Human-Computer Interaction, or a related field is typically expected for a Senior role.]

Experience:

• 5-8+ years of professional product design experience, demonstrating a comprehensive understanding of the full design lifecycle.

Required Skills:

• UX/UI Design Expertise: Mastery in crafting intuitive user interfaces and seamless user experiences for complex software applications.

• Prototyping & Wireframing: Proficiency in creating low-fidelity wireframes, high-fidelity mockups, and interactive prototypes using industry-standard tools (e.g., Figma, Sketch, Adobe XD).

• User Research & Testing: Experience conducting user interviews, usability studies, and synthesizing research findings to inform design decisions.

• Design Systems: Ability to leverage, contribute to, and maintain design systems to ensure consistency and scalability.

• Cross-functional Collaboration: Demonstrated success working effectively with product managers, engineers, GTM teams, and other stakeholders across different disciplines and time zones.

Preferred Skills:

• Regulated Industry Design: Prior experience designing for heavily constrained or regulated environments such as healthcare, fintech, automotive, or similar sectors.

• SaaS Product Design: Experience designing B2B SaaS products, understanding the nuances of enterprise user needs and workflows.

• AI/ML User Experience: Familiarity or experience designing interfaces for AI-driven platforms or features, particularly those involving agentic capabilities.

• Startup Environment Experience: Proven ability to thrive in a fast-paced, agile startup setting, adapting to evolving priorities and contributing across multiple domains.

📝 Enhancement Note: The requirement for experience in "heavily constrained, regulated environments" is a critical differentiator. Candidates should be prepared to discuss specific challenges and solutions encountered in such settings, highlighting their ability to balance user needs with strict compliance and safety requirements. The mention of "Agentic UX" suggests an interest in designing for systems that exhibit AI-driven autonomy.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a strong understanding of the end-to-end design process, from initial discovery and user research to detailed UI design and implementation support.

• Include case studies demonstrating how you've translated complex problems into elegant and functional user experiences.

• Highlight your ability to manage customer journeys and align stakeholders around design solutions.

• Present examples of how you've contributed to or leveraged design systems for consistency and efficiency.

Process Documentation:

• Detail your approach to conducting user research, including methodologies for user interviews and usability testing.

• Explain your process for mapping and optimizing customer journeys, illustrating how you identify pain points and opportunities.

• Showcase your workflow for collaborating with product and engineering teams, from ideation to final delivery.

• Provide examples of how you've contributed to or managed GTM design peripherals to ensure cohesive customer experiences.

📝 Enhancement Note: For a Senior Product Designer role, especially in a regulated industry, the portfolio should not just display final UI work but also the strategic thinking, research methodologies, and collaborative processes that led to those outcomes. A strong portfolio will clearly articulate the problem, your role, the process, the solution, and the measurable impact.

💵 Compensation & Benefits

Salary Range: $130,000 - $145,000 annually. Compensation may be negotiated based on experience level and relevant qualifications.

Benefits:

• Variable compensation based on performance.

• Equity options and potential stock options, offering ownership in Ketryx's growth.

• Generous Paid Time Off (PTO) for full-time employees.

• Opportunity to work in an exciting field with a positive impact on global healthcare.

• Professional development opportunities within a growing global team.

Working Hours: Full-time, Monday - Friday, with a hybrid schedule. Standard 40-hour work week is implied.

📝 Enhancement Note: The provided salary range is typical for a Senior Product Designer in a high-cost-of-living area like Boston, especially for a company in a specialized, high-growth sector like MedTech/AI. The inclusion of variable compensation, equity, and stock options suggests a strong emphasis on employee contribution and company success. The hybrid schedule indicates a need for flexibility and collaboration, with a balance between in-office presence and remote work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Software / AI. Ketryx operates at the intersection of medical device software development and regulatory compliance, leveraging AI to streamline processes. This is a highly specialized and regulated field where precision, reliability, and security are paramount.

Company Size: [Size not explicitly stated, but the mention of offices in Boston and Vienna, and a "global team," suggests a growing mid-stage startup or scale-up, likely between 50-250 employees.]

Founded: [Founding date not specified, but the company's focus on AI and its current stage implies a relatively recent founding, likely within the last 5-10 years.]

Team Structure:

• The Product Design team is part of a larger product development organization, working in close proximity with Product Managers, AI Engineers, and Front-end Developers.

• The Senior Product Designer has a dotted line to GTM (Go-to-Market) teams, indicating a need for close collaboration on customer-facing materials and strategies.

Methodology:

• Agile Development: The team operates within an agile software development environment, implying iterative design and development cycles.

• Data-Driven Design: Design decisions are informed by user research, data analytics, and performance metrics.

• Customer-Centricity: A strong emphasis is placed on understanding and addressing customer needs through direct engagement and feedback.

• Design Systems: A growing design system is utilized to ensure consistency, efficiency, and scalability in product development.

Company Website: [The provided URL is for Greenhouse, the job board. The company website is likely Ketryx.com, based on the derived domain.]

📝 Enhancement Note: Ketryx's mission to improve medical software safety and reliability positions it in a critical and impactful sector. The culture likely values precision, innovation, and a strong sense of purpose. The hybrid model and international collaboration suggest a need for strong communication and self-management skills.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This level signifies an individual contributor with significant experience, capable of independently driving complex design projects from conception to completion. They are expected to mentor junior designers, influence product strategy, and contribute to the overall design maturity of the organization.

Reporting Structure: The role reports within the Product Design team, with a key dotted-line reporting relationship to GTM functions. This dual focus means the designer will be influenced by and contribute to both product development priorities and market-facing strategies.

Operations Impact: The Senior Product Designer's work directly impacts the usability, adoption, and perceived quality of Ketryx's AI platform. By transforming complex compliance and quality processes into intuitive experiences, they enable medical software teams to build safer products faster, directly contributing to Ketryx's mission and revenue generation through product stickiness and market differentiation.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead or Principal Product Designer role, taking on more strategic product ownership and mentorship responsibilities.

• Specialization: Opportunity to deepen expertise in specific areas like AI UX, design systems at scale, or UX for regulated industries.

• Cross-Functional Leadership: Develop stronger GTM collaboration skills, potentially leading design initiatives that bridge product and marketing efforts.

• Impact on Critical Software: Contribute to building tools that directly impact patient safety and the development of life-saving medical technologies.

📝 Enhancement Note: This role offers a significant opportunity for growth in a specialized and high-impact field. The combination of technical product design, GTM integration, and the regulated healthcare industry provides a unique development path for a designer seeking to expand their scope and influence.

🌐 Work Environment

Office Type: Hybrid work model, requiring a balance between in-office collaboration in Boston and remote work. This suggests a modern office setup designed to facilitate both focused individual work and team collaboration.

Office Location(s): Boston, Massachusetts, United States. This location provides access to a vibrant tech ecosystem and talent pool. There is also a requirement for 25% travel to their Vienna, Austria office.

Workspace Context:

• Collaborative Spaces: The office environment likely includes meeting rooms, brainstorm areas, and hot-desking options to support hybrid work and cross-functional team interactions.

• Tools & Technology: Access to modern design software, collaboration platforms, and potentially specialized tools for working with AI and compliance-related data.

• International Collaboration: The workspace must support seamless communication and collaboration with colleagues in different time zones (Boston: EDT, Vienna: CEST).

Work Schedule: Standard full-time, Monday-Friday schedule, with a hybrid arrangement. Flexibility is expected, particularly in balancing work across different time zones and project needs.

📝 Enhancement Note: The hybrid nature and required international travel mean that candidates must be adept at remote collaboration tools and comfortable managing their time effectively across different work settings and time zones. The emphasis on "consistency across the entire end-to-end customer experience" implies that the workspace setup should facilitate smooth handoffs and communication between product, GTM, and customer-facing teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and suitability for the role.

• Portfolio Presentation & Discussion: A session where you present 1-2 key case studies from your portfolio, detailing your role, process, challenges, and outcomes. Be prepared to discuss your design philosophy, approach to complex problems, and experience in regulated industries.

• Design Challenge/Exercise: Potentially a take-home assignment or an in-interview exercise to assess your problem-solving skills, design thinking, and ability to translate requirements into design solutions. This may involve a specific feature or user flow.

• Cross-functional Interviews: Meetings with members of the Product, Engineering (AI/Frontend), and GTM teams to evaluate your collaboration style, communication skills, and understanding of their respective domains.

• Hiring Manager/Leadership Interview: Final discussion to assess cultural fit, strategic thinking, and overall alignment with Ketryx's mission and values.

Portfolio Review Tips:

• Curate Strategically: Select case studies that best showcase your end-to-end design process, problem-solving abilities, and experience in complex or regulated environments. Highlight your role and contributions clearly.

• Tell a Story: Structure your case studies to narrate a problem, your approach, the challenges faced, your solutions, and the measurable impact or learning outcomes.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes, user flow diagrams) to illustrate your design thinking and final outputs.

• Quantify Impact: Where possible, include metrics or evidence of how your designs have improved user satisfaction, efficiency, adoption, or business outcomes.

• Address GTM Integration: If possible, include examples of how your design work has supported go-to-market efforts or ensured consistency across broader customer touchpoints.

Challenge Preparation:

• Understand the Context: If given a challenge, thoroughly analyze the problem statement, target users, and any constraints provided by Ketryx.

• Focus on Process: Demonstrate your design thinking process, not just the final solution. Explain your assumptions, research methods, and decision-making rationale.

• Prioritize: In a timed exercise, focus on delivering a thoughtful solution for the core problem, rather than trying to perfect every detail.

• Communicate Clearly: Be prepared to articulate your thought process, design choices, and potential next steps with clarity and confidence.

📝 Enhancement Note: Given the role's emphasis on regulated industries and GTM integration, candidates should be ready to discuss not only user-centric UX but also how their designs align with business objectives, compliance requirements, and market positioning. Portfolio case studies should ideally reflect this multi-faceted approach.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision (or similar industry-standard tools).

• User Research & Testing: Tools for conducting interviews, surveys, and usability testing (e.g., UserTesting.com, Typeform, Maze).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.

Analytics & Reporting:

• Tools for tracking user behavior and product analytics (e.g., Amplitude, Mixpanel, Google Analytics).

CRM & Automation:

• While not a direct CRM role, understanding how design impacts user engagement within a CRM context is beneficial. Familiarity with how design integrates with sales and customer success platforms.

📝 Enhancement Note: Proficiency in modern design and prototyping tools like Figma is expected. An understanding of how design integrates with analytics platforms to measure success and inform future iterations is crucial. Experience with tools used in agile development environments like Jira and collaboration tools like Slack is also essential for seamless cross-functional teamwork.

👥 Team Culture & Values

Operations Values:

• Precision & Reliability: In the medical software industry, accuracy and dependability are paramount. This translates to meticulous design work and a commitment to quality.

• User-Centricity: A deep understanding of user needs, particularly within the context of complex and regulated workflows, is central to Ketryx's approach.

• Collaboration & Transparency: Working across diverse teams (Product, Engineering, GTM, International) requires open communication, shared understanding, and a collaborative spirit.

• Innovation with Purpose: Leveraging AI to solve critical challenges in healthcare demands innovative thinking that is always grounded in the mission of improving patient safety and product reliability.

• Continuous Improvement: A culture that embraces feedback, iteration, and learning from both successes and failures.

Collaboration Style:

• Cross-functional Integration: Design is deeply embedded within product development and closely aligned with GTM strategies, fostering a highly integrated approach.

• Feedback-Rich Environment: Regular design critiques and open dialogue are encouraged to refine work and foster collective ownership.

• Global Teamwork: Effective communication and understanding across different cultures and time zones are key to successful collaboration with the Vienna office.

📝 Enhancement Note: The emphasis on "compliance and quality" in the company's mission directly influences the design culture. Expect a team that values thoroughness, attention to detail, and a rigorous approach to problem-solving, balanced with the agility needed in a startup environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Regulated Industries: Balancing user needs with stringent regulatory compliance requirements (e.g., FDA, ISO standards) is a significant challenge that requires careful consideration of documentation, validation, and safety.

• Simplifying Complexity: Transforming intricate AI functionalities and compliance workflows into intuitive, easy-to-use interfaces for medical software teams.

• Cross-Time Zone & Cross-Cultural Collaboration: Effectively working with teams in different geographical locations and cultural contexts, particularly with the Vienna office.

• Driving GTM Alignment: Ensuring design consistency and effectiveness across both the core platform and go-to-market materials requires strategic coordination.

Learning & Development Opportunities:

• Deep Dive into MedTech & AI: Gain specialized knowledge in the intersection of medical software, regulatory compliance, and artificial intelligence.

• Advanced UX Strategy: Develop expertise in designing for complex enterprise SaaS products and regulated environments.

• Leadership & Mentorship: Opportunity to mentor junior designers and influence the design direction of a growing company.

• Exposure to Global Product Development: Experience product development within an international team structure.

📝 Enhancement Note: The primary challenge lies in navigating the complexities of a regulated industry while delivering innovative AI-powered solutions. Successful candidates will view these challenges as opportunities for deep learning and professional growth.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a highly regulated industry. What were the key challenges, and how did you ensure compliance while meeting user needs?" (Focus on process, risk mitigation, and stakeholder alignment.)

• "How do you approach translating complex technical or AI-driven features into simple, intuitive user experiences? Walk us through an example." (Highlight your problem-solving methodology and user-centric approach.)

Company & Culture Questions:

• "Based on Ketryx's mission, what do you see as the biggest design opportunities and challenges for our platform?" (Showcase your understanding of the company and industry.)

• "How do you handle constructive criticism on your designs from engineers, product managers, or other stakeholders?" (Assess your ability to collaborate and iterate.)

Portfolio Presentation Strategy:

• Select Wisely: Choose 2-3 case studies that best represent your skills in problem-solving, end-to-end design process, and ideally, experience in regulated industries or complex SaaS.

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process (research, ideation, design, testing), key decisions and rationale, the final solution, and the outcome/impact.

• Highlight Collaboration: Emphasize how you worked with product, engineering, and other teams.

• Showcase Design Thinking: Explain the "why" behind your design choices, not just the "what."

• Be Prepared for Deep Dives: Anticipate questions about specific design decisions, trade-offs, and alternative solutions you considered.

📝 Enhancement Note: Prepare to discuss your experience with design systems, user research methodologies, and your ability to influence product strategy. Given the GTM component, be ready to articulate how design supports business goals and customer acquisition/retention.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Ketryx careers portal on Greenhouse.

• Customize Your Resume: Tailor your resume to highlight your 5-8+ years of product design experience, emphasizing accomplishments in UX/UI, user research, prototyping, design systems, and ideally, experience in regulated industries or complex SaaS products. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 compelling case studies that demonstrate your end-to-end design process, problem-solving skills, and ability to create intuitive experiences for complex products. Ensure your role and contributions are clearly articulated.

• Prepare Your Presentation: Practice presenting your chosen case studies, focusing on storytelling, clear articulation of your design process, and quantifiable impact where possible. Be ready to discuss your approach to regulated environments and cross-functional collaboration.

• Research Ketryx: Familiarize yourself with Ketryx's mission, product, and the medical software compliance industry. Understand their target audience and the impact of their AI platform.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.