Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: Jeeves
Location: Bogotá, Colombia
Job Type: Full-time
Category: Product Design / User Experience
Date Posted: August 25, 2025
Experience Level: 5-10 Years
Remote Status: Hybrid

🚀 Role Summary

• Drive product vision and strategy through empathetic design exploration, detailed documentation, and persuasive presentations, influencing the overall user experience for a groundbreaking financial operating system.
• Leverage domain expertise and established design principles to drive projects forward, ensuring swift progress and innovation in a fast-paced fintech environment.
• Actively contribute to and enhance existing design systems and standards, promoting consistency and efficiency across multiple product touchpoints from mobile to desktop.
• Foster strong, collaborative relationships with UX researchers, product managers, product marketers, and engineers to ensure seamless execution of design initiatives and product delivery.
• Utilize a deep understanding of the payments ecosystem, if applicable, to articulate Jeeves' differentiated platform value proposition and inform strategic design decisions.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, implying a significant level of autonomy and influence over product strategy and design execution. The hybrid nature in Bogotá suggests a need for strong self-management and effective remote collaboration skills, balanced with in-office engagement for team synergy. The emphasis on "storytelling" and "advocating the customer perspective" highlights the importance of user-centricity and communication in this position.

📈 Primary Responsibilities

• Design and iterate on user interfaces and experiences across a spectrum of platforms, including mobile applications and desktop web interfaces, ensuring a cohesive and intuitive user journey.
• Collaborate closely with leadership to co-create and refine the product vision, translating business objectives and user needs into actionable design strategies and roadmaps.
• Partner with essential cross-functional teams, including UX researchers, product managers, and engineers, to ensure design integrity and effective implementation from concept to launch.
• Directly contribute to core product leadership discussions, providing design insights and advocating for user-centric solutions that align with business goals.
• Influence and shape team operations and design practices, contributing to the continuous improvement of design workflows, methodologies, and team collaboration within the product organization.
• Apply deep domain expertise and user research findings to drive product development forward, making informed decisions and maintaining momentum on key projects.
• Own the end-to-end product design lifecycle, encompassing user research, scope prioritization in partnership with Product Managers, detailed design and prototyping, and close collaboration with developers for successful delivery.

📝 Enhancement Note: The responsibilities emphasize a holistic ownership of the design process, from initial research and strategic alignment with product leadership to hands-on execution and developer collaboration. The expectation to "influence design practices team operations" suggests this role will also contribute to the maturity of the design function within Jeeves.

🎓 Skills & Qualifications

Education: A Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is typically expected, though equivalent practical experience will be strongly considered.
Experience: A minimum of 5 years of professional experience in product design, with a proven track record of delivering impactful user experiences. Experience in leading design efforts for multiple high-impact projects is crucial.

Required Skills:

• Product Design: Proven ability to conceptualize, design, and deliver user-centered digital products across various platforms (mobile, web).
• User Experience (UX) Design: Deep understanding of user research methodologies, information architecture, interaction design, and usability principles.
• Design Systems: Proficiency in utilizing, contributing to, and advocating for design systems and style guides to ensure consistency and scalability.
• Collaboration & Cross-functional Partnership: Demonstrated ability to work effectively with product management, engineering, marketing, and research teams, fostering strong working relationships.
• User Research & Advocacy: Experience in conducting user research, synthesizing findings, and championing the customer perspective throughout the product development lifecycle.
• Prototyping & Wireframing: Expertise in creating interactive prototypes and detailed wireframes using industry-standard tools to communicate design concepts effectively.
• Storytelling & Presentation: Ability to articulate design vision, rationale, and outcomes clearly and persuasively to various stakeholders through compelling narratives and presentations.

Preferred Skills:

• Payments/Financial Services Domain Knowledge: Familiarity with the payments ecosystem, financial technology (FinTech) trends, and the unique challenges and opportunities within this sector.
• Mobile Design Expertise: Specific experience in designing for native mobile applications (iOS/Android), understanding platform-specific design patterns and best practices.
• Visual Design & UI: Strong visual design skills, including typography, color theory, and layout, to create aesthetically pleasing and brand-consistent interfaces.
• Agile Methodologies: Experience working within Agile development environments, adapting to iterative processes and contributing to sprint planning and reviews.

📝 Enhancement Note: The requirement for a portfolio is paramount, serving as the primary evidence of direct responsibility and impact. The preference for payments experience is a strong indicator of the business context, suggesting that candidates with this background will have a competitive edge in understanding the nuances of Jeeves' product.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Directly Responsible Work: Showcase projects where you were a primary contributor, clearly delineating your specific role and impact on the final product.
• End-to-End Design Process: Illustrate your complete design process, from initial problem definition and user research through ideation, prototyping, user testing, and final implementation.
• Problem-Solving & Impact: Present case studies that highlight significant user problems addressed and the measurable business or user impact achieved through your design solutions.
• Design System Contribution: Include examples of how you have utilized, contributed to, or advocated for design systems to ensure consistency and efficiency in your work.
• Collaboration & Stakeholder Management: Demonstrate instances where you collaborated effectively with cross-functional teams (PM, Eng) and presented design solutions to stakeholders.

Process Documentation:

• User Research Synthesis: Provide examples of how you translate user research findings into actionable design insights and product requirements.
• Design Iteration & Rationale: Document the iterative process of your design work, explaining the rationale behind key design decisions and trade-offs made.
• Prototyping & User Testing: Showcase your ability to create functional prototypes for user testing and detail the process of conducting and iterating based on user feedback.
• Cross-functional Handoff: Demonstrate clear documentation and communication protocols used for handing off designs to engineering teams, ensuring smooth implementation.

📝 Enhancement Note: A strong portfolio is critical for this role. It should not only showcase visual design skills but also the strategic thinking, problem-solving abilities, and collaborative processes that a Senior Product Designer employs. Expect to articulate your role in each project and the impact it had.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer in Bogotá, Colombia, with 5-10 years of experience, the estimated annual salary range is typically between COP 90,000,000 and COP 150,000,000. This can vary based on specific skills, the company's compensation philosophy, and the exact scope of responsibilities.

Benefits:

• Comprehensive Health Coverage: Access to health insurance plans that cover medical, dental, and vision needs, supporting overall well-being.
• Professional Development: Opportunities for continuous learning through workshops, training programs, conferences, and access to design resources to enhance skills in product design and FinTech.
• Hybrid Work Flexibility: A structured hybrid work model allowing for a balance between in-office collaboration and remote work flexibility, with 2-3 days expected in the office.
• Team Collaboration & Culture: Integration into a dynamic and collaborative team environment with opportunities to influence design practices and product direction.
• Stock Options/Equity: Potential for equity participation, aligning individual success with the company's growth and long-term vision.
• Performance Bonuses: Eligibility for performance-based bonuses tied to individual and company achievements.

Working Hours: The standard working hours are typically around 40 hours per week, with flexibility often provided to accommodate project needs and personal work-life balance, within the framework of a full-time hybrid role.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for senior-level design roles in major South American tech hubs and specific FinTech sector compensation trends. Benefits are inferred based on standard offerings for tech companies of Jeeves' scale and funding.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech), focusing on corporate cards, cross-border payments, and spend management software. Jeeves operates within a rapidly evolving global financial landscape, aiming to disrupt traditional business finance solutions. Company Size: Jeeves has grown significantly since its founding in 2020, backed by substantial funding and operating across 20+ countries. While specific employee count isn't provided, its operational reach and investor backing suggest a company size of 200-500+ employees, characteristic of a scaling startup with global ambitions. Founded: Founded in 2020, Jeeves is a relatively young company that has experienced rapid growth and market penetration, graduating from Y Combinator in the same year. This implies a culture of agility, innovation, and a strong focus on execution.

Team Structure:

• The Design team operates with a mission to be the voice of empathy, focusing on creating engaging user experiences.
• The Senior Product Designer will report directly into core product leadership, indicating a close alignment with strategic product decision-making.
• Collaboration is expected across multiple disciplines, including UX Researchers, Product Managers, Product Marketers, and Engineers, suggesting a matrixed or project-based team structure.

Methodology:

• User-Centric Design: A core methodology driven by empathy and a deep understanding of customer needs.
• Data-Informed Decisions: While not explicitly stated, a FinTech company of this caliber will likely leverage data analytics to inform design choices and measure impact.
• Agile & Iterative Development: Common in fast-growing tech companies, supporting rapid iteration and product evolution.
• Design System Advocacy: Emphasis on building and maintaining robust design systems for efficiency and consistency.

Company Website: https://www.tryjeeves.com/

📝 Enhancement Note: Jeeves is positioned as a high-growth, well-funded FinTech company with a global presence. The culture is likely to be fast-paced, innovative, and focused on solving complex financial problems for businesses. The design team plays a critical role in making these solutions accessible and user-friendly.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Senior level within the Product Design function. It implies a significant degree of autonomy, responsibility for complex features or product areas, and the ability to mentor or guide junior designers. The focus on influencing design practices and contributing to product vision elevates it beyond a purely execution-focused role. Reporting Structure: The Senior Product Designer reports directly to core product leadership. This provides direct access to strategic discussions and decision-making processes within the product organization, offering high visibility. Operations Impact: The impact of this role is significant, directly shaping the user experience of Jeeves' financial operating system. By designing intuitive and efficient tools, this role contributes to customer acquisition, retention, and overall satisfaction, which are critical drivers of revenue and business growth in the FinTech sector.

Growth Opportunities:

• Leadership Development: Potential to grow into a Lead Product Designer or Design Manager role, overseeing a team or a specific product vertical.
• Specialization: Opportunity to deepen expertise in FinTech design, payments systems, or specific product areas like corporate cards or cross-border transactions.
• Cross-functional Advancement: Potential to move into Product Management or other strategic roles within the company by leveraging deep product understanding and user advocacy.
• Mentorship: Opportunity to mentor junior designers and contribute to the growth of the design team's capabilities and culture.

📝 Enhancement Note: The "Senior" title and direct reporting line to product leadership suggest a clear path for growth and significant impact. Candidates interested in FinTech and product strategy will find this role particularly appealing for career advancement.

🌐 Work Environment

Office Type: Hybrid work model, requiring presence in the office 2-3 days per week. This suggests a modern office space designed to foster collaboration and team interaction. Office Location(s): The office is located in the Parque de la 93 area in Bogotá, Colombia. This is a well-known business and commercial district, likely offering good accessibility and amenities.

Workspace Context:

• Collaborative Hub: The office environment is expected to be a hub for team collaboration, brainstorming sessions, and cross-functional meetings.
• Tools & Technology: Access to modern design software, collaboration tools, and potentially high-performance workstations to support design workflows.
• Team Interaction: Ample opportunities for face-to-face interaction with design peers, product managers, engineers, and other stakeholders, facilitating a strong team dynamic.

Work Schedule: While a standard ~40-hour work week is expected, the hybrid nature and the demands of a fast-growing FinTech company may require flexibility. The emphasis on outcome over strict hours is typical in such environments.

📝 Enhancement Note: The hybrid setup in a prime Bogotá location indicates a company that values both in-person collaboration and employee flexibility. The office environment is likely geared towards supporting productive teamwork and creative problem-solving.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role.
• Hiring Manager Interview: Discussion with the hiring manager to delve into your experience, design philosophy, and suitability for the team.
• Design Challenge/Case Study: A practical exercise to evaluate your design thinking, problem-solving skills, and ability to articulate your process and rationale. This might involve designing a feature or solving a specific user problem.
• Cross-functional Team Interviews: Meetings with Product Managers, Engineers, and potentially other Designers to assess collaboration skills and technical understanding.
• Leadership Interview: A final discussion with senior product leadership to evaluate your strategic thinking, cultural fit, and potential impact on the organization.

Portfolio Review Tips:

• Curate Select Projects: Choose 3-4 of your strongest, most relevant projects that showcase your end-to-end design process and impact.
• Tell a Story: For each project, clearly articulate the problem, your role, the design process, key challenges, solutions, and the measurable outcomes. Use visuals effectively.
• Highlight Collaboration: Showcase how you worked with PMs, engineers, and other stakeholders.
• Demonstrate Design System Usage: If applicable, show how you've leveraged or contributed to design systems.
• Be Prepared for Questions: Anticipate questions about your design decisions, trade-offs, and how you handle feedback.

Challenge Preparation:

• Understand the Business: Research Jeeves, its products, target audience, and competitors. Understand the FinTech landscape.
• Practice Problem Solving: Prepare to tackle hypothetical design problems related to financial platforms, user onboarding, or payment flows.
• Structure Your Presentation: Clearly outline your approach, assumptions, research (even if simulated), design decisions, and rationale.
• Focus on User Needs: Always anchor your solutions in user needs and business objectives.
• Be Concise and Clear: Present your thoughts and solutions logically and efficiently within the given time constraints.

📝 Enhancement Note: The interview process is structured to assess a wide range of skills, from core design abilities to strategic thinking and team fit. A well-prepared portfolio and thoughtful approach to the design challenge are crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP. Figma is highly probable given its industry prevalence.
• User Research Platforms: Tools for user interviews, surveys, and usability testing (e.g., UserTesting.com, Lookback, Maze).
• Collaboration Tools: Slack, Jira, Confluence, Asana for team communication and project management.

Analytics & Reporting:

• Product Analytics: Amplitude, Mixpanel, Google Analytics for understanding user behavior and product performance.
• Data Visualization: Tableau, Looker, Power BI for creating dashboards and reports to communicate insights.

CRM & Automation:

• CRM: Salesforce, HubSpot (though less likely for a design role, understanding CRM data flow is beneficial).
• Integration & Workflow: Understanding how design outputs integrate with development pipelines and potentially marketing automation tools.

📝 Enhancement Note: Proficiency in modern design and prototyping tools like Figma is essential. Familiarity with user research platforms and a general understanding of the analytics and collaboration tools used by product and engineering teams will be highly advantageous.

👥 Team Culture & Values

Operations Values:

• Empathy: A foundational value, ensuring that all design decisions are rooted in understanding and addressing user needs.
• Customer Focus: A commitment to advocating for the user and building products that solve real problems and deliver value.
• Collaboration: A belief in the power of teamwork and cross-functional partnership to achieve shared goals and innovative solutions.
• Innovation & Agility: A drive to push boundaries, embrace new ideas, and adapt quickly in the dynamic FinTech environment.
• Impact-Driven: A focus on delivering measurable results and making a tangible difference in the lives of Jeeves' customers.

Collaboration Style:

• Cross-functional Integration: Expect to work closely with Product Managers to define requirements and roadmaps, and with Engineers to ensure feasible and high-quality implementation.
• Open Communication: A culture that encourages open dialogue, constructive feedback, and transparent communication across all levels and disciplines.
• Shared Ownership: Fostering a sense of collective responsibility for product success, where design is an integral part of the entire product development lifecycle.
• Continuous Improvement: A mindset geared towards learning, iterating, and constantly refining processes and product outcomes.

📝 Enhancement Note: The company culture emphasizes user-centricity, collaboration, and a proactive approach to problem-solving, which are critical for success in a fast-paced FinTech environment. Expect a culture that values direct contribution and open feedback.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Navigating the complexities of a B2B financial product where user needs must align with stringent business requirements and regulatory considerations.
• Rapid Product Iteration: Adapting to a fast-paced development cycle that requires quick design turnarounds and the ability to iterate rapidly based on feedback and market changes.
• Global Product Consistency: Ensuring a cohesive and intuitive user experience across diverse international markets and user segments.
• Designing for Complex Financial Workflows: Simplifying intricate financial processes (e.g., payments, spend management) into user-friendly interfaces.

Learning & Development Opportunities:

• FinTech Domain Expertise: Deepen knowledge of the payments industry, financial regulations, and the specific challenges faced by global businesses.
• Product Strategy Influence: Gain experience in shaping product vision and strategy, working directly with leadership.
• Cross-functional Skill Development: Enhance understanding of engineering constraints, marketing strategies, and product management methodologies.
• Exposure to Global Markets: Work on products used by businesses across various international regions, providing insights into diverse user behaviors and market needs.

📝 Enhancement Note: This role offers significant opportunities to grow within the FinTech space, particularly in areas related to financial operations and global business solutions. The challenges are inherent to a scaling, innovative company in a complex industry.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you significantly influenced a product's direction through your design work. What was the problem, your approach, and the outcome?" (Focus on impact, strategic thinking, and communication.)
• "How do you balance user needs with technical constraints and business objectives when designing a complex feature?" (Demonstrate problem-solving, trade-offs, and collaboration skills.)
• "Describe your process for advocating for the customer perspective within a cross-functional team, especially when there are differing opinions." (Highlight user research, communication, and stakeholder management.)

Company & Culture Questions:

• "What interests you most about Jeeves and our mission to revolutionize business finance?" (Show genuine interest and research.)
• "How do you approach working with engineers to ensure your designs are implemented accurately and efficiently?" (Focus on collaboration, communication, and understanding technical feasibility.)
• "Describe your experience with design systems. How do you contribute to and maintain them?" (Highlight your understanding of scalability and consistency.)

Portfolio Presentation Strategy:

• Structure: For each project, clearly define the problem, your role, the process (research, ideation, iteration, testing), key design decisions with rationale, and the measurable impact/outcomes.
• Visuals: Use high-quality mockups, wireframes, prototypes, and potentially user flow diagrams to illustrate your work.
• Storytelling: Weave a narrative that highlights your problem-solving skills, user empathy, and collaborative approach.
• Conciseness: Be mindful of time and focus on the most critical aspects of each project. Be prepared to dive deeper into specific areas if asked.
• Q&A Readiness: Anticipate questions about your design choices, challenges faced, and how you would handle specific scenarios.

📝 Enhancement Note: Prepare to articulate not just what you designed, but why you designed it that way, emphasizing the user needs and business goals that drove your decisions. Demonstrating a structured approach to problem-solving and an understanding of the FinTech context will be key.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on jobs.lever.co.
• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end design processes, problem-solving in complex domains, and collaboration with product and engineering teams. Prioritize B2B or FinTech relevant projects if available.
• Resume Optimization: Ensure your resume clearly outlines your 5+ years of experience, specific design responsibilities, key achievements with quantifiable results, and proficiency in relevant design tools and methodologies. Integrate keywords like "product design," "UX," "design systems," and "collaboration."
• Interview Preparation: Practice articulating your design process, rationale, and impact for key portfolio projects. Prepare to discuss your approach to user research, stakeholder management, and working within a hybrid environment. Be ready for a design challenge.
• Company Research: Thoroughly research Jeeves' products, mission, target market, and recent company news. Understand their value proposition in the FinTech space and prepare to discuss why you are a good cultural fit for their collaborative and innovative environment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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