Senior UX/UI Designer

📍 Job Overview

Job Title: Senior UX/UI Designer Company: TELYRX LLC Location: Remote (U.S.-based) Job Type: Full-Time Category: Product Design / User Experience Operations Date Posted: October 11, 2025 Experience Level: Mid-Senior (5-8+ years) Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end UX and UI design initiatives for TelyRx's digital products, encompassing both web and mobile platforms for internal and external users, ensuring a cohesive and user-centric experience.
• Drive the creation and optimization of user flows, wireframes, interactive prototypes, and high-fidelity mockups, focusing on enhancing usability, clarity, and brand consistency within a dynamic digital pharmacy environment.
• Champion data-driven design by conducting user testing, usability research, and executing A/B tests to identify and address friction points, thereby improving user experience and key performance metrics.
• Collaborate extensively with product management, engineering, marketing, and analytics teams to translate design concepts into functional, high-impact digital solutions that align with TelyRx's mission and business objectives.
• Contribute to the evolution of the TelyRx brand through major rebranding and redesign efforts, while actively maintaining and expanding the company's design system for scalable and consistent application across all digital touchpoints.

📝 Enhancement Note: This role is positioned as a senior individual contributor with significant influence over the digital product strategy and user experience. The emphasis on "early design leader" and "setting a high bar" suggests a need for proactive leadership, mentorship, and the ability to shape design processes and standards within a growing organization. The mention of Magento's Luma theme implies a specific requirement for e-commerce platform design expertise.

📈 Primary Responsibilities

• Spearhead the complete UX/UI design lifecycle for TelyRx’s web and mobile applications, from initial conceptualization and user research through to final design handoff and implementation support, catering to both internal stakeholders and external customers.
• Develop, refine, and optimize user flows, wireframes, interactive prototypes, and detailed high-fidelity mockups, ensuring intuitive navigation, engaging aesthetics, and clear information architecture that supports user goals and business objectives.
• Execute comprehensive user testing and usability research methodologies to gather critical insights, identify user pain points, and validate design decisions, directly influencing product iteration and enhancement.
• Foster strong cross-functional collaboration with product managers, software engineers, marketing specialists, and data analysts to ensure seamless integration of designs, alignment with technical capabilities, and achievement of shared goals.
• Drive conversion rate optimization (CRO) by designing and implementing iterative A/B tests, leveraging behavioral analytics data, and continuously refining interfaces to maximize engagement and conversion rates within the e-commerce framework.
• Play a pivotal role in significant rebranding and redesign projects, contributing to the strategic evolution of the TelyRx visual identity, user experience, and overall digital presence.
• Maintain, govern, and expand the TelyRx design system, ensuring consistency, scalability, and efficiency in design application across all digital products and platforms.
• Actively advocate for and implement accessible, responsive, and inclusive design principles (e.g., WCAG compliance) across all user interfaces and experiences to serve a diverse user base.
• Stay abreast of the latest UX/UI trends, emerging technologies, best practices in the healthcare and digital pharmacy sectors, and competitive landscape to inform innovative design solutions.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership and hands-on execution. The emphasis on A/B testing and CRO indicates a strong focus on measurable design impact and continuous improvement, typical in e-commerce and direct-to-consumer (D2C) environments. The requirement to contribute to rebranding and maintain a design system points towards a role with significant ownership and long-term impact on the company's digital footprint.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

• 5-8 years of progressive experience in User Experience (UX) Design, User Interface (UI) Design, or Product Design, demonstrating a strong track record of delivering successful digital products and features.
• Proven experience leading end-to-end design projects within cross-functional, agile teams, from initial discovery and research phases through to final delivery and post-launch iteration.
• Demonstrable experience working with e-commerce and direct-to-consumer (D2C) companies and platforms, understanding the unique design challenges and opportunities within these sectors.
• Experience with Magento's Luma theme or similar e-commerce front-end frameworks is highly desirable for interface design within existing platform constraints.

Required Skills:

• UX/UI Design Expertise: Mastery in user-centered design principles, information architecture, interaction design, and visual design for web and mobile applications.
• Design Tool Proficiency: Fluency in industry-standard design and prototyping tools such as Figma (primary), Sketch, Adobe Creative Suite (Photoshop, Illustrator), and prototyping platforms (e.g., Framer, InVision).
• Design Systems: Strong understanding and practical experience in creating, maintaining, and scaling design systems for consistency and efficiency.
• User Research & Testing: Proficiency in conducting qualitative and quantitative user research, usability testing, and synthesizing findings to inform design decisions.
• Responsive & Accessible Design: Deep knowledge of responsive design principles and accessibility standards (WCAG 2.1 AA or higher) to ensure inclusive user experiences.
• Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate complex design rationale clearly to technical and non-technical stakeholders.

Preferred Skills:

• E-commerce Platform Design: Specific experience designing for Magento, particularly the Luma theme, understanding its structure and theming capabilities.
• Healthcare Industry Familiarity: Experience or familiarity with healthcare, pharmacy, or other regulated industries (HIPAA awareness is a plus) to inform design within a sensitive sector.
• Conversion Rate Optimization (CRO): Experience with A/B testing frameworks and CRO strategies to drive measurable business outcomes.
• Animation & Motion Design: Skills in incorporating subtle animations or motion design to enhance user experience and engagement.
• Front-end Development Knowledge: Basic understanding of HTML, CSS, and JavaScript to better collaborate with engineering teams and understand implementation constraints.

📝 Enhancement Note: The "5-8 years" is a common benchmark for Senior roles, implying a need for seasoned professionals capable of independent project leadership. The explicit mention of Magento's Luma theme is a critical, specific requirement that candidates must address. The preference for healthcare experience highlights the industry context and potential regulatory considerations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end UX/UI design projects, demonstrating a clear design process from discovery and research to final visual design and implementation.
• Showcase projects that highlight problem-solving skills, user-centric design thinking, and a strong understanding of user needs within e-commerce or D2C contexts.
• Include case studies that detail the user problem, your design approach, key decisions made, and the measurable impact or outcomes of your designs (e.g., improved conversion rates, user satisfaction scores, task completion times).
• Demonstrate experience with wireframing, prototyping (interactive prototypes are highly valued), and high-fidelity visual design, with clear examples of your contribution.
• Highlight your ability to design for both web and mobile platforms, showcasing responsive design solutions.

Process Documentation:

• Evidence of your contribution to or ownership of design systems, including style guides, component libraries, and best practice documentation.
• Examples of user research methodologies employed, including user interview summaries, usability testing reports, and how insights translated into design changes.
• Documentation or case studies that illustrate your approach to A/B testing and conversion rate optimization, including hypothesis generation, test design, and analysis of results.
• Work samples that reflect an understanding of accessibility standards (WCAG) and how you incorporated them into your design solutions.

📝 Enhancement Note: For a Senior UX/UI role, a portfolio is paramount. The emphasis here is on demonstrating not just aesthetic skill but a robust, strategic design process, quantifiable results, and an understanding of e-commerce specific challenges. The expectation is for detailed case studies that articulate the "why" and "how" behind design decisions and their impact.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior UX/UI Designers in remote U.S. positions, and considering the 5-8+ years of experience requirement, the estimated salary range is $120,000 - $160,000 USD per year. This range can vary based on specific experience, skill set, and negotiation.

Benefits:

• Health Coverage: Comprehensive health, dental, and vision insurance plans to support employee well-being.
• Retirement Savings: A 401(k) plan to help employees save for their future, potentially with employer matching contributions.
• Paid Time Off: A generous paid time off (PTO) policy, likely including vacation days, sick leave, and holidays, to promote work-life balance.
• Career Growth: Opportunities for professional development, skill enhancement, and advancement within a rapidly expanding company, fostering long-term career progression.
• Mission-Driven Work: The chance to contribute to a meaningful mission focused on improving healthcare accessibility and driving innovation in the digital pharmacy space.
• Remote Work Stipend: Potential for a home office stipend to ensure a productive and well-equipped remote work environment.

Working Hours:

• Standard full-time hours, typically 40 hours per week. While the role is remote, flexibility may be expected to accommodate cross-functional team collaboration across different time zones and project deadlines. Core working hours will likely be established to ensure team alignment.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for Senior UX/UI Designers in the US market, considering the specified experience level and a remote work arrangement. Benefits are detailed based on common offerings for full-time employees in tech-adjacent companies. The "OFF-SITE" location in the input data combined with "Remote (U.S.-based)" in the description indicates a fully remote role for candidates within the United States, not tied to a specific physical office.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology / Digital Pharmacy / E-commerce Company Size: The input data does not specify company size directly, however, the description suggests a growing digital team within a larger organization (TELYRX LLC). Typically, companies seeking senior, early-stage design leaders are often in a growth phase, ranging from 50-250 employees, or are part of a larger entity. Founded: The founding date for TELYRX LLC is not provided in the input data.

Team Structure:

• Design Team: Likely a small, growing team where this Senior UX/UI Designer will be a foundational member or leader.
• Product & Engineering Collaboration: Close working relationships with Product Managers and Engineers are essential, forming a core product development triad.
• Cross-functional Integration: Collaboration extends to Marketing, Analytics, and potentially Operations/Customer Support teams to ensure a holistic user experience and alignment with business goals.
• Reporting: This role likely reports to a Head of Product, Director of Design, or a similar senior leadership position, with significant autonomy in day-to-day design execution.

Methodology:

• Agile Development: Expect to work within an agile framework (Scrum, Kanban), emphasizing iterative development, frequent feedback loops, and adaptability to changing priorities.
• Data-Informed Design: A strong reliance on user data, A/B testing results, and analytics to guide design decisions and measure impact.
• User-Centric Approach: A commitment to understanding and addressing user needs through research, testing, and iterative refinement.
• Design System Governance: Emphasis on building and maintaining a scalable design system for consistency and efficiency across all digital touchpoints.

Company Website: https://www.telyrx.com/ (Inferred from domain_derived)

📝 Enhancement Note: The "Healthcare Technology" and "Digital Pharmacy" context implies a need for design that balances user experience with regulatory compliance and patient trust. The "growing digital team" and "early design leader" phrasing suggests an opportunity to shape processes and culture, but also potential ambiguity in existing structures.

📈 Career & Growth Analysis

Operations Career Level: This role is a Senior Individual Contributor position. It signifies a level of expertise where professionals are expected to lead complex projects independently, mentor junior designers (if any), and significantly influence product direction and design strategy. It's a critical step before potentially moving into management or principal-level individual contributor roles.

Reporting Structure: As a Senior UX/UI Designer, you will likely report to a Product Lead, Director of Design, or Head of Product. You will work closely with Product Managers, Engineers, and Marketing teams, requiring strong collaboration and communication skills to navigate cross-functional dynamics effectively.

Operations Impact: The impact of this role is directly tied to the user experience and conversion rates of TelyRx's digital platforms. By enhancing usability, driving engagement, and optimizing conversion funnels, this designer will directly contribute to the company's revenue growth, customer acquisition, and retention efforts within the digital pharmacy space. Their work will shape patient perception and interaction with TelyRx, influencing overall brand loyalty and market position.

Growth Opportunities:

• Leadership in Design: Potential to grow into a Lead Designer or Design Manager role as the team expands, taking on more strategic responsibilities and managing other designers.
• Specialization: Opportunity to deepen expertise in specific areas such as healthcare UX, e-commerce optimization, or design system architecture.
• Cross-functional Advancement: Develop a strong understanding of product management, marketing, and business strategy, potentially leading to roles with broader scope.
• Mentorship: Ability to mentor junior designers and contribute to the development of the company's design culture and best practices.
• Impact on a Growing Company: Significant opportunity to shape the digital product trajectory of a growing company in a critical industry.

📝 Enhancement Note: The "Senior" title and "early design leader" context imply significant autonomy and the potential for rapid growth within the company. The emphasis on impact through CRO and user experience directly links design work to business outcomes, a key factor for career progression in operations-adjacent roles.

🌐 Work Environment

Office Type: Fully Remote (U.S.-based). This indicates a distributed workforce with no central physical office required for daily operations. Office Location(s): While the input lists "OFF-SITE" and the description states "Remote (U.S.-based)", the "Bonus Points" mention of specific cities (Seattle, WA, Dallas, TX, or Clearwater, FL) suggests that while the role is remote, the company may have a preference or a presence in these locations, potentially for occasional in-person team meetups or for candidates who reside there.

Workspace Context:

• Home Office Setup: Employees are expected to maintain a productive and ergonomic home office environment conducive to focused work and virtual collaboration.
• Digital Collaboration Tools: Reliance on a suite of digital tools for communication, project management, and design collaboration (e.g., Slack, Zoom, Figma, Asana/Jira).
• Asynchronous Communication: Emphasis on effective asynchronous communication practices to bridge time zone differences and maintain productivity within a remote setting.
• Team Interaction: Regular virtual team meetings, design critiques, and one-on-one sessions to foster connection, alignment, and a sense of team cohesion.

Work Schedule:

• Standard full-time, approximately 40 hours per week. While remote, the role requires active participation during core business hours for effective collaboration with teams across various U.S. time zones. Flexibility may be offered, but responsiveness and availability for critical meetings and deadlines are expected.

📝 Enhancement Note: The remote nature of the role requires self-discipline and strong communication skills. The mention of specific cities in the bonus points is a nuanced detail; candidates in those locations might have an advantage, or it could indicate future office plans or existing team clusters.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and fit.
• Portfolio Review & Discussion: A dedicated session (or part of a longer interview) where you walk through selected case studies from your portfolio, explaining your process, rationale, and impact. Be prepared to discuss your contributions to each project.
• Design Challenge/Exercise: A practical exercise, potentially a take-home assignment or a live design critique/problem-solving session, to evaluate your design thinking, problem-solving skills, and ability to work within specified constraints (e.g., designing for Magento Luma).
• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially Marketing stakeholders to assess collaboration style, communication skills, and understanding of business objectives.
• Hiring Manager/Final Interview: A concluding interview with the hiring manager to discuss overall fit, career aspirations, and solidify mutual interest.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest, most relevant projects that showcase your end-to-end design process, e-commerce experience, and problem-solving capabilities. Prioritize projects with measurable outcomes.
• Tell a Story: For each case study, clearly articulate the problem, your role, your process, key decisions, challenges faced, and the final outcome (quantify results whenever possible). Use visuals effectively.
• Highlight Magento Expertise: If you have Magento Luma experience, ensure at least one case study clearly demonstrates your ability to design within or adapt to its constraints.
• Focus on Process, Not Just Pixels: Emphasize your research, ideation, iteration, and testing methodologies. Show how you arrived at the final solution.
• Prepare for Questions: Anticipate questions about your design decisions, how you handle feedback, collaboration challenges, and your understanding of the healthcare/e-commerce space.

Challenge Preparation:

• Understand the Constraints: If given a take-home challenge, thoroughly read and understand all requirements, constraints (e.g., platform limitations like Magento Luma), and objectives.
• Emphasize Process: Even in a short exercise, outline your thought process, assumptions, and any research or quick ideation steps you took.
• Focus on User Value: Ensure your proposed solutions directly address user needs and business goals.
• Presentation Skills: Practice articulating your ideas clearly and concisely, as you may need to present your challenge solution to the team.

📝 Enhancement Note: The emphasis on a portfolio review and a potential design challenge indicates a strong focus on practical skills and process. Candidates should be prepared to "show, not just tell" their design capabilities, especially concerning e-commerce platforms like Magento.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly preferred), Sketch, Adobe Creative Suite (Photoshop, Illustrator), Prototyping platforms (Framer, InVision).
• User Research & Testing: Tools like UserTesting.com, Lookback, Maze, or internal methods for conducting qualitative and quantitative studies.
• Design Systems Management: Figma's component libraries, Storybook, or other relevant tools for organizing and distributing design system assets.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics, or similar platforms for tracking user behavior and website performance.
• A/B Testing Tools: Optimizely, VWO (Visual Website Optimizer), Google Optimize, or other CRO platforms for running experiments.
• Data Visualization: Tools like Tableau, Power BI, or Looker for analyzing and presenting data insights.

CRM & Automation:

• CRM: While not directly a designer's tool, familiarity with how CRM data (e.g., Salesforce, HubSpot) informs user segmentation and personalization can be beneficial.
• Project Management: Jira, Asana, Trello, or similar tools for managing design tasks and collaborating with engineering teams.
• Communication: Slack, Microsoft Teams for real-time team communication.

📝 Enhancement Note: Proficiency in Figma is almost a given for modern UX/UI roles, but the explicit mention of tools for A/B testing and analytics highlights the CRO-focused nature of this position. Understanding how designs impact measurable business outcomes is key.

👥 Team Culture & Values

Operations Values:

• Patient-Centricity: A core value focused on understanding and prioritizing the needs and well-being of patients in all design and product decisions.
• Innovation & Technology: A drive to leverage cutting-edge technology to simplify healthcare access and improve wellness journeys.
• Efficiency & Speed: Embodying the mission "A Faster Way to Wellness" by optimizing processes and digital experiences for speed and ease of use.
• Collaboration & Transparency: Fostering an environment where open communication, shared feedback, and teamwork are paramount for collective success.
• Data-Driven Decision Making: Valuing insights derived from data and user feedback to inform strategy and design choices.

Collaboration Style:

• Cross-functional Partnership: A highly collaborative approach, working closely with Product, Engineering, and Marketing to ensure alignment and shared ownership of digital product success.
• Agile & Iterative: Embracing an iterative design process with frequent feedback loops and adaptability to changing project requirements.
• Constructive Feedback: A culture that encourages providing and receiving constructive feedback openly to elevate the quality of design and product outcomes.
• Remote-First Communication: Emphasis on proactive, clear, and asynchronous communication to maintain strong connections and productivity within a distributed team.

📝 Enhancement Note: The company's mission "A Faster Way to Wellness" and focus on patient-centered care are key cultural drivers. The emphasis on collaboration, data, and innovation aligns with modern tech company values, particularly within the healthcare sector.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Platform Constraints: Designing effective and engaging user experiences within the specific technical limitations and theming structure of Magento's Luma theme.
• Navigating Healthcare Regulations: Designing for a regulated industry (HIPAA) requires a careful approach to data privacy, security, and user communication, ensuring compliance without compromising usability.
• Driving Conversion in a Sensitive Market: Optimizing conversion rates for prescription medications or health services requires a delicate balance of persuasive design and ethical considerations.
• Establishing Design Standards: As an early design leader, establishing and scaling design processes, a design system, and best practices in a growing, remote-first environment.
• Managing Stakeholder Expectations: Effectively communicating design rationale and managing expectations across diverse teams (technical, business, marketing) with potentially varying priorities.

Learning & Development Opportunities:

• Deep Dive into E-commerce UX: Gaining specialized experience in optimizing user journeys and conversion funnels within a complex e-commerce platform.
• Healthcare Industry Expertise: Developing a nuanced understanding of user needs and regulatory landscapes within the healthcare and digital pharmacy sectors.
• Design System Leadership: Taking ownership of a growing design system, influencing its architecture and adoption across the organization.
• Cross-functional Skill Development: Enhancing skills in product strategy, data analysis, and marketing through close collaboration with other departments.
• Mentorship and Team Building: Opportunity to mentor junior designers and contribute to building a strong, cohesive remote design team culture.

📝 Enhancement Note: The challenges presented are specific to the role's context (Magento, healthcare, remote work) and offer clear areas for professional growth. Highlighting these challenges in an application can demonstrate foresight and a strategic approach to problem-solving.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a platform with significant technical constraints (e.g., a specific CMS or theme like Magento Luma). How did you approach it, and what was the outcome?" (Focus on your problem-solving process and adaptability.)
• "How do you approach user research and usability testing to inform design decisions, especially when dealing with sensitive health information?" (Highlight your user-centric methodology and awareness of privacy.)
• "Walk us through a project where you significantly improved conversion rates through UX/UI design. What metrics did you track, and what was your hypothesis?" (Prepare a strong CRO case study.)
• "How would you approach building or evolving a design system for a growing, remote-first company like TelyRx?" (Showcase your understanding of design system principles and scalability.)

Company & Culture Questions:

• "What interests you about TelyRx's mission to revolutionize medication access, and how do you see design contributing to that mission?" (Research TelyRx's website and values.)
• "How do you foster collaboration and provide constructive feedback within a remote, cross-functional team environment?" (Prepare examples of your communication and teamwork style.)
• "How do you stay current with UX/UI trends, especially within the healthcare and e-commerce industries?" (Demonstrate your commitment to continuous learning.)

Portfolio Presentation Strategy:

• Select High-Impact Projects: Choose 2-3 projects that best showcase your end-to-end process, e-commerce/D2C experience, and problem-solving skills.
• Structure Your Narrative: For each project, clearly outline: the problem, your role, the target audience, your process (research, ideation, design, testing), key decisions and rationale, challenges, and the final outcome (with metrics).
• Be Ready to Discuss Trade-offs: Explain any design decisions that involved trade-offs between user experience, business goals, or technical feasibility.
• Focus on Impact: Quantify results whenever possible (e.g., X% increase in conversion, Y% reduction in support tickets, Z% improvement in task completion time).
• Demonstrate Your Tool Proficiency: Be prepared to discuss your use of Figma, prototyping tools, and any analytics or A/B testing platforms.

📝 Enhancement Note: Preparing specific examples that address the unique aspects of this role—Magento Luma, healthcare context, remote collaboration, and CRO—will significantly strengthen your application. Demonstrating a strategic understanding of how design impacts business metrics is crucial for a senior role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Paylocity.
• Tailor Your Resume: Highlight experience in UX/UI design, product design, e-commerce platforms (especially Magento if applicable), and D2C companies. Use keywords from the job description such as "user flows," "wireframes," "prototypes," "high-fidelity mockups," "user testing," "usability research," "design systems," "responsive design," "accessibility," and "conversion rate optimization." Quantify achievements where possible.
• Curate Your Portfolio: Select 2-3 of your strongest, most relevant projects. Ensure they clearly demonstrate your end-to-end design process, e-commerce experience, and ability to solve user problems. Prepare a narrative for each project that includes the problem, your role, process, decisions, and measurable outcomes. Explicitly showcase any experience relevant to Magento's Luma theme.
• Prepare for the Interview: Anticipate questions about your design process, experience with e-commerce platforms, user research methodologies, and how you approach A/B testing and CRO. Be ready to present your portfolio case studies and discuss your approach to remote collaboration and healthcare industry considerations.
• Research TelyRx: Familiarize yourself with TelyRx's mission ("A Faster Way to Wellness"), their services, and their target audience. Understand how their digital presence supports their business goals. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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