Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer Company: INFOSYS NOVA HOLDINGS LLC Location: Charlotte, NC, US Job Type: Full-time Category: Product Design / UX/UI Date Posted: 2026-02-10 Experience Level: Mid-Senior Level (Estimated 5-10 years) Remote Status: Hybrid (3 days/week in office)

🚀 Role Summary

• Focus on designing platform-level services and supporting systems that underpin multiple healthcare products, requiring a strategic approach to systemic problem-solving.
• Translate high-level strategic intent into actionable design work, ensuring that tactical design decisions align with and inform the long-term platform direction.
• Collaborate closely with Product Managers, Engineering teams, and Business Stakeholders to navigate complex challenges and make informed trade-offs within real-world constraints.
• Leverage AI-enabled design tools to accelerate the design process, including idea exploration, rapid prototyping, and achieving stakeholder alignment.

📝 Enhancement Note: This role is specifically for a Senior Product Designer within Infosys Nova Holdings, focusing on platform-level design in the healthcare technology sector. The emphasis on AI-enabled tools and systemic problem-solving suggests a need for a designer who can operate at a strategic level while maintaining strong execution capabilities. The hybrid work model indicates a structured approach to in-office collaboration.

📈 Primary Responsibilities

• Design and evolve platform-level architecture and supporting services that serve as the foundation for various healthcare products.
• Address and resolve complex, systemic challenges that have implications across multiple product lines and user experiences, moving beyond isolated feature design.
• Translate strategic business objectives and product vision into clear, executable design specifications and user flows.
• Actively participate in cross-functional team meetings, providing design rationale and contributing to product strategy discussions with engineering, product management, and business units.
• Utilize AI-powered design tools to enhance ideation, rapidly generate design variations, create interactive prototypes, and facilitate clear communication with stakeholders.
• Champion and contribute to the development of design standards, best practices, and the overall platform vision within the design team.
• Conduct user research and usability testing to validate design decisions and gather insights for continuous improvement.

📝 Enhancement Note: The responsibilities highlight a blend of strategic platform thinking and hands-on design execution. The focus on "platform-level" and "systemic problems" indicates a need for someone who can think holistically about the product ecosystem and its long-term scalability, rather than just individual feature sets. The explicit mention of AI tools suggests these are integral to the workflow and not optional additions.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for a Senior Product Designer role. Equivalent practical experience will also be considered.

Experience:

• Demonstrated experience (estimated 5-10 years) in Product Design, UX/UI Design, or a similar role, with a strong portfolio showcasing complex digital products or platforms.
• Proven ability to work on platform-level design challenges and understand system-wide implications.
• Experience designing for the healthcare industry is a significant plus, given the product focus.

Required Skills:

• Advanced proficiency in Figma for wireframing, prototyping, and high-fidelity design.
• Hands-on experience with AI-enabled design tools (e.g., Figma Make, Lovable, or similar) for idea exploration, rapid prototyping, and design iteration.
• Strong understanding of design theory, systems thinking, and the ability to apply them to complex problem-solving.
• Excellent critical thinking skills with the ability to articulate design rationale clearly, especially to non-design stakeholders.
• Demonstrated product sense, balancing user needs, business objectives, and operational realities.
• High level of autonomy, ownership, and accountability in design execution.
• Exceptional UI taste with a focus on clarity, hierarchy, and visual polish.

Preferred Skills:

• Experience designing complex internal systems or enterprise-level software.
• Familiarity with user research methodologies and usability testing.
• Experience in stakeholder management and cross-functional collaboration.
• Understanding of AI's role in product development beyond design tools.

📝 Enhancement Note: The emphasis on "strong execution muscles and strong judgment" combined with "high autonomy" suggests the company is looking for a self-starter who can independently drive design initiatives. The specific mention of AI tools like "Figma Make" and "Lovable" indicates a requirement for practical, hands-on experience rather than just theoretical knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong track record of designing complex digital products or platforms, with a focus on system-level thinking.
• Include case studies that highlight your ability to solve systemic problems and translate strategic intent into tangible design solutions.
• Showcase examples of how you've used AI-enabled tools to accelerate design workflows, explore ideas, and create prototypes.
• Present projects that clearly articulate your design process, decision-making rationale, and the impact of your work on user experience and business outcomes.

Process Documentation:

• For each portfolio case study, clearly outline the problem statement, your role, the design process followed (including research, ideation, prototyping, and testing), and the final solution.
• Detail how you collaborated with product, engineering, and business stakeholders, including any challenges encountered and how they were overcome.
• Quantify the impact of your designs where possible, using metrics related to user engagement, task completion, efficiency, or business goals.
• Include examples of how you contributed to design standards, practices, or platform vision.

📝 Enhancement Note: A strong portfolio is crucial for this role, especially given the emphasis on complex systems and AI tools. Candidates should be prepared to detail their process, demonstrate their strategic thinking, and showcase their practical application of AI in design. Quantifiable results and evidence of influencing design standards will be highly valued.

💵 Compensation & Benefits

Salary Range: For a Senior Product Designer in Charlotte, NC, with an estimated 5-10 years of experience, a competitive salary range would typically fall between $120,000 and $170,000 annually. This estimate is based on current market data for similar roles in major US tech hubs and Charlotte's cost of living, considering the hybrid work arrangement and the specialized skills required (AI-enabled design).

Benefits:

• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan (e.g., 401(k)) with potential company match.
• Paid time off (PTO), including vacation, sick leave, and holidays.
• Opportunities for professional development, including training, conferences, and access to learning resources.
• Hybrid work model offering flexibility with 3 days in the Charlotte office.
• Potential for performance-based bonuses or stock options, depending on company policy.

Working Hours: The standard work week is typically 40 hours. While the role is hybrid, specific in-office days will be structured to facilitate collaboration, likely during core business hours. Flexibility may be available for remote workdays, subject to team and project needs.

📝 Enhancement Note: The salary range is an estimate based on industry benchmarks for a Senior Product Designer in a major North Carolina city with a hybrid model. Benefits are standard for a full-time role at a company of this size and industry, with an emphasis on professional growth relevant to advanced design skills.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / IT Services / Healthcare Technology. Infosys is a global leader in digital transformation, and Infosys Nova Holdings likely focuses on specific technology solutions, with this role targeting the healthcare sector. This implies a culture that values innovation, technical expertise, and client-centric solutions. Company Size: Large Enterprise (Infosys is a global company with hundreds of thousands of employees). This suggests a structured environment with established processes, ample resources, and diverse career paths. Founded: Infosys was founded in 1981. This long history indicates stability, deep industry knowledge, and a mature corporate culture.

Team Structure:

• The design team likely operates within a larger product or engineering organization, possibly with specialized sub-teams for platform design, product features, or specific healthcare verticals.
• Reporting structure would typically involve a Design Lead or Director, with Senior Designers contributing to strategic initiatives and mentoring junior team members.
• Cross-functional collaboration is a key aspect, with designers working closely with Product Managers, Engineering Leads, QA, and potentially business analysts or subject matter experts in healthcare.

Methodology:

• Design processes are likely to be agile and iterative, incorporating user-centered design principles, systems thinking, and data-driven decision-making.
• Emphasis on leveraging AI tools for efficiency and innovation in design exploration, prototyping, and stakeholder communication.
• Workflow planning and optimization strategies will be critical for managing complex platform design projects.

Company Website: https://www.infosys.com/

📝 Enhancement Note: As part of a large, established IT services firm like Infosys, the culture will likely balance corporate structure with a focus on innovation in emerging areas like AI and digital health. The "Nova Holdings" designation suggests a forward-looking division or subsidiary. The hybrid model points to a structured approach to collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Senior Product Designer, indicating a mid-to-senior level position. It requires a blend of advanced design skills, strategic thinking, and the ability to operate with significant autonomy. The focus on platform design and systemic problems means this role has a broader impact than a typical feature-level designer.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager, Lead Designer, or Director of Product Design. They will work closely with Product Management and Engineering leads on specific product initiatives.

Operations Impact: The designer's work directly influences the usability, scalability, and adoption of critical healthcare products. By designing robust platform-level services, they enable faster development of new features, ensure consistency across the product suite, and contribute to the overall success and efficiency of the healthcare solutions offered by Infosys Nova Holdings. Their ability to translate strategy into design directly impacts business outcomes.

Growth Opportunities:

• Leadership Track: Progression to roles like Lead Product Designer, Principal Designer, or Design Manager, overseeing teams and strategic design initiatives.
• Specialization: Deepen expertise in platform design, AI-driven design, or specific healthcare technology domains.
• Cross-functional Roles: Opportunities to move into Product Management, UX Research leadership, or Design Operations roles.
• Continuous Learning: Access to internal training, external conferences, and resources to stay current with AI in design and the evolving healthcare tech landscape.

📝 Enhancement Note: This is a senior role with significant potential for growth, particularly for individuals who can demonstrate leadership in design strategy, AI integration, and complex problem-solving within the healthcare tech domain. The emphasis on systemic thinking positions the candidate for future strategic leadership.

🌐 Work Environment

Office Type: Hybrid work model, requiring 3 days per week in the Charlotte, NC office. This suggests a modern office space designed to support collaborative work, with meeting rooms, shared workspaces, and potentially dedicated design studios. Office Location(s): Charlotte, NC. This location is a growing hub for finance and technology, offering a vibrant urban environment. Specific office details would be provided upon inquiry.

Workspace Context:

• The office environment is likely to foster collaboration, with opportunities for in-person brainstorming sessions, design reviews, and direct interaction with cross-functional teams.
• Access to standard design software and hardware, with a particular emphasis on AI-enabled tools and advanced Figma capabilities.
• Opportunities for informal "water cooler" discussions that can spark new ideas and facilitate problem-solving.

Work Schedule: A standard 40-hour work week is expected. While the hybrid model offers some flexibility, the 3-day in-office requirement suggests a structured schedule designed to maximize team synergy and collaboration. The nature of product design may occasionally require flexibility to meet project deadlines.

📝 Enhancement Note: The hybrid aspect is key here. Candidates should be prepared for structured in-office collaboration days, implying an expectation of active participation in team activities and discussions when on-site.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.
2. Hiring Manager Interview: Deeper dive into experience, role expectations, and alignment with team needs. Often includes behavioral questions.
3. Portfolio Review & Design Challenge: This is a critical stage. Candidates will present their portfolio, walking through 1-2 key case studies. A design challenge (e.g., a take-home exercise or live whiteboard session) may be given to assess problem-solving skills, critical thinking, and design approach, especially related to platform design or AI integration.
4. Cross-functional Interviews: Meetings with key stakeholders (Product Managers, Engineering Leads) to assess collaboration skills and ability to communicate design rationale.
5. Final Interview: Often with a senior leader (e.g., Director of Design) to discuss strategic vision, leadership potential, and final cultural fit.

Portfolio Review Tips:

• Focus on Systemic Impact: Select case studies that clearly demonstrate your ability to tackle complex, platform-level problems and their broader implications, not just isolated features.
• Showcase AI Integration: Highlight projects where you effectively used AI-enabled tools. Be specific about the tools, your process, and the benefits gained (e.g., faster iteration, novel solutions).
• Articulate Rationale: Clearly explain why you made certain design decisions, linking them back to user needs, business goals, and strategic intent. Be prepared to defend your choices.
• Quantify Results: Whenever possible, present metrics that demonstrate the impact of your designs (e.g., improved user engagement, increased conversion rates, reduced task completion time, efficiency gains).
• Storytelling: Structure your case studies as compelling narratives, guiding the interviewer through the problem, your process, and the successful outcome.

Challenge Preparation:

• Understand Platform Design: Be ready to discuss challenges inherent in designing for platforms, including scalability, consistency, and managing diverse user needs.
• AI Application: Anticipate questions or challenges related to leveraging AI in design – its benefits, limitations, and ethical considerations.
• Stakeholder Communication: Practice articulating complex design concepts and trade-offs clearly and concisely, especially for non-design audiences.
• Systems Thinking: Be prepared to think holistically about the product ecosystem and how different components interact.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to handle complex, systemic design problems and their practical experience with AI tools. A strong portfolio showcasing these aspects is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Advanced proficiency is a must-have for UI design, wireframing, prototyping, and collaboration.
• AI-Enabled Design Tools: Hands-on experience with tools like Figma Make, Lovable, or similar AI-powered platforms for rapid idea generation, prototyping, and iteration.
• Prototyping Tools: Proficiency beyond Figma, potentially including tools like InVision, Axure, or Principle for more complex interactive prototypes.

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) to understand user behavior and inform design decisions.
• Ability to interpret data and translate insights into design improvements.

CRM & Automation:

• While not a direct CRM role, understanding how design integrates with user journeys managed by CRM and marketing automation platforms is beneficial.
• Familiarity with project management and collaboration tools (e.g., Jira, Confluence, Asana) is expected for workflow management.

📝 Enhancement Note: The explicit mention of AI-enabled design tools and advanced Figma skills is a critical technical requirement. Candidates should be prepared to discuss their practical experience and proficiency with these specific technologies.

👥 Team Culture & Values

Operations Values:

• Innovation & AI Adoption: A forward-thinking approach, embracing cutting-edge technologies like AI to enhance design processes and product capabilities.
• Collaboration & Partnership: Strong emphasis on working effectively with cross-functional teams (Product, Engineering, Business) to achieve shared goals.
• User-Centricity: A deep commitment to understanding and addressing user needs within the healthcare context, ensuring products are both effective and empathetic.
• Excellence & Polish: A commitment to high standards in design execution, visual aesthetics, and overall user experience quality.
• Systems Thinking: Valuing the ability to see the bigger picture and design solutions that are scalable, maintainable, and integrated across the product ecosystem.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be active participants in product development cycles, contributing insights and working closely with engineers and product managers from concept to launch.
• Iterative Feedback: A culture that encourages constructive feedback through design reviews, critique sessions, and collaborative problem-solving.
• Knowledge Sharing: Encouraging the sharing of best practices, learnings from AI tool usage, and insights from user research across the design and product teams.

📝 Enhancement Note: The culture likely emphasizes a blend of technical innovation (AI) and disciplined execution within a collaborative, client-focused environment typical of a large IT services firm operating in a critical sector like healthcare.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Healthcare Systems: Navigating the intricate regulatory, technical, and user needs specific to the healthcare industry.
• Platform Design Scale: Managing the scope and complexity of designing for a platform that supports multiple products, requiring robust and scalable solutions.
• AI Integration Maturity: Effectively integrating AI tools into established design workflows and demonstrating tangible benefits beyond novelty.
• Stakeholder Alignment: Balancing diverse priorities and perspectives from various stakeholders (product, engineering, business, compliance) on complex platform decisions.

Learning & Development Opportunities:

• AI in Design Specialization: Opportunities to become a go-to expert in leveraging AI for product design within Infosys.
• Healthcare Technology Expertise: Deepening knowledge of the healthcare domain, its specific challenges, and technological advancements.
• Platform Architecture: Gaining in-depth understanding of how to design and evolve large-scale software platforms.
• Leadership Development: Potential for mentorship and training programs aimed at developing leadership skills for design teams.

📝 Enhancement Note: This role offers significant opportunities to tackle complex challenges in a high-impact industry, with a focus on cutting-edge AI technology. The growth path is geared towards specialized expertise and leadership within the design and technology spheres.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a platform-level service or system. What were the key challenges, and how did your design address them?" (Focus on systemic thinking, scalability, and cross-product impact).
• "How have you used AI-enabled tools in your design process? Provide a specific example of how it accelerated your work or led to a better outcome." (Be ready to detail tools, process, and impact).
• "Walk us through a complex design problem you solved for a non-technical stakeholder. How did you communicate your design rationale and trade-offs?" (Demonstrate communication and influence skills).

Company & Culture Questions:

• "What interests you about designing for the healthcare industry, and specifically for Infosys Nova Holdings?" (Research the company's healthcare initiatives).
• "How do you see AI evolving the role of product designers in the next 3-5 years?" (Show strategic thinking and forward-looking perspective).
• "Describe your experience working in a hybrid environment. How do you ensure effective collaboration with your team?" (Address adaptability and proactivity in a hybrid setup).

Portfolio Presentation Strategy:

• Structure: Begin with a clear overview of the project's strategic goals and your specific role.
• Problem Framing: Clearly articulate the problem you were solving, emphasizing its systemic or platform-level nature.
• Process & AI: Detail your design process, highlighting where and how AI tools were integrated to achieve specific outcomes. Use visuals to illustrate your journey.
• Solution & Impact: Present the final design solution and, crucially, quantify its impact using relevant metrics.
• Learnings: Conclude with key takeaways and lessons learned, demonstrating continuous improvement.

📝 Enhancement Note: Prepare to discuss both the strategic "why" and the tactical "how" of your design work, with a strong emphasis on AI integration and systemic problem-solving. Be ready to articulate your value proposition within the context of healthcare technology and a large enterprise environment.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the ADP WorkForce Now portal linked in the job posting.
• Portfolio Customization: Tailor your resume and portfolio to highlight experience in platform design, AI-enabled tools, systemic problem-solving, and the healthcare sector. Select case studies that best showcase these specific requirements.
• Resume Optimization: Ensure your resume clearly lists your proficiency with Figma and other relevant AI design tools, along with quantifiable achievements and experience relevant to complex digital products.
• Interview Preparation: Practice articulating your design process, rationale, and the impact of your work, particularly focusing on AI integration and systemic challenges. Prepare specific examples for behavioral and situational questions.
• Company Research: Familiarize yourself with Infosys, Infosys Nova Holdings, and their work in the healthcare technology space. Understand their approach to innovation and AI.

⚠️ Important Notice: This enhanced job description provides a comprehensive overview based on the provided listing and industry knowledge. Specific details regarding salary, benefits, and precise team structure should be confirmed directly with Infosys Nova Holdings during the application and interview process.