Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: FocusKPI Inc. (Client: High-tech SaaS Company)
Location: San Francisco, CA (Remote - anywhere in the US)
Job Type: CONTRACTOR
Category: Product Design / UX/UI
Date Posted: October 3, 2025
Experience Level: 7-8 years (Mid to Senior Level)
Remote Status: Remote Solely

🚀 Role Summary

• Spearhead user-centered design initiatives for a high-tech SaaS client, focusing on enhancing customer experiences related to content organization and interaction.
• Drive the execution of user onboarding and monetization strategies through impactful product design, collaborating closely with Product Management, User Research, and Growth teams.
• Contribute to the development and maintenance of a cohesive visual system within the client's design system, ensuring consistency across all product surfaces.
• Partner with Go-To-Market (GTM) and Content Design teams to craft seamless communication strategies for free and paid user experiences.

📝 Enhancement Note: While this role is for a Product Designer, the emphasis on "Growth Product & Design Lead," "User Onboarding experiences," "monetization," and "GTM" collaboration suggests a strong alignment with Go-To-Market (GTM) operations and revenue enablement strategies. The candidate will be instrumental in designing user journeys that directly impact customer acquisition, retention, and revenue generation through product adoption. This role requires a designer who understands business objectives and can translate them into intuitive and effective user experiences.

📈 Primary Responsibilities

• Partner with Product Managers and User Researchers to define, test, iterate, and oversee the execution of in-product experiences for monetization, including free and paid plan management, feature usage tracking, and upgrade/downgrade flows.
• Collaborate with GTM and Content Design teams to define all communications associated with free and paid user experiences, ensuring brand consistency and user understanding.
• Work closely with the Growth engineering team to understand technical constraints, ensure design feasibility, and facilitate efficient implementation of product features.
• Contribute to the definition of visual systems for monetization, ensuring alignment with the client's overall design system across all product surfaces and platforms.
• Partner with product and design stakeholders to define user flows and experiences for pricing pages, checkout processes, and account management, leveraging existing systems and ensuring a seamless end-to-end journey.
• Collaborate with brand teams to design usable and feasible pricing and plan structures that align with the client's branding guidelines and market positioning.
• Deliver high-quality onboarding experiences that meet the client's rigorous design standards and user experience benchmarks.

📝 Enhancement Note: The responsibilities clearly indicate a focus on revenue-generating features and user lifecycle management. The designer will be directly involved in shaping how users perceive and interact with pricing, subscription models, and feature adoption, all of which are critical to the client's revenue operations and GTM strategy. The emphasis on "monetization," "upgrade and downgrade experience," and "pricing pages, checkout flows" highlights the direct impact on revenue.

🎓 Skills & Qualifications

Education: No specific degree is mandated, but a strong portfolio demonstrating equivalent practical experience and skill in product design is paramount. Experience: Minimum of 7-8 years of professional product design experience, with a significant emphasis on interaction and visual design.

Required Skills:

• Extensive experience in product design, with a strong focus on interaction and visual design principles.
• Proven ability in prototyping complex user flows and interactions.
• Clear, compelling, and persuasive presentation and communication style, capable of articulating design decisions to diverse stakeholders.
• Deep empathy for users, coupled with a strong curiosity to understand their needs, behaviors, and pain points.
• Proficiency in Figma for design, prototyping, and collaboration.
• Demonstrated experience designing consumer-facing products or end-user-facing applications.
• Strong collaborative skills, with a proven track record of working effectively with designers, researchers, product managers, engineers, and other cross-functional teams.

Preferred Skills:

• Experience working within a SaaS environment, particularly in high-tech industries.
• Familiarity with design systems and the ability to contribute to or extend existing systems.
• Experience in designing for user onboarding and conversion optimization.
• Understanding of GTM strategies and how product design supports them.
• Experience with A/B testing and data-driven design iterations.

📝 Enhancement Note: The requirement for 7-8 years of experience, coupled with the focus on monetization and consumer-facing products, positions this as a senior-level role. The ability to collaborate across departments, especially with GTM and engineering, is crucial for success in a SaaS environment where product design directly influences business outcomes. The emphasis on Figma is a key technical requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory for application submission. It must showcase high-quality work that the candidate has previously delivered, demonstrating a strong command of product design principles.
• The portfolio should highlight projects involving complex interaction design, visual design execution, and user-centered problem-solving.
• Include case studies that detail the design process, from initial research and ideation through to final execution and iteration, with a focus on measurable outcomes.
• Showcase examples of consumer-facing product designs, illustrating the ability to create intuitive and engaging user experiences.
• Demonstrate experience with Figma and other relevant design and prototyping tools.

Process Documentation:

• Case studies within the portfolio should clearly articulate the design process, including user research methodologies employed, problem definition, ideation techniques, wireframing, prototyping, and final UI design.
• Evidence of iterative design based on user feedback, A/B testing, or performance metrics should be clearly presented.
• Documentation of collaboration with cross-functional teams (PM, Engineering, Research, GTM) should be integrated into project narratives, highlighting communication strategies and problem-solving approaches.

📝 Enhancement Note: For a senior product designer role with a focus on monetization and growth, the portfolio is critical. It needs to demonstrate not just aesthetic design skills but also a strategic understanding of how design contributes to business objectives like user acquisition, conversion, and retention. Including metrics and ROI for design decisions is highly recommended.

💵 Compensation & Benefits

Salary Range: $64/hr - $100/hr (depending on geographic zone)

• Zone 1 (e.g., San Francisco, CA): $90/hr - $100/hr
• Zone 2: $80/hr - $87/hr
• Zone 3: $64/hr - $74/hr

Benefits:

• As a contractor role, standard employee benefits (health insurance, retirement plans, paid time off) are typically not included.
• Potential for contract extension based on performance.
• Opportunity to work with a high-tech SaaS company on impactful product initiatives.

Working Hours:

• Standard full-time hours, estimated at 40 hours per week.
• The role is remote, offering flexibility in daily work schedule within US time zones, though collaboration with East Coast and West Coast teams will be necessary.

📝 Enhancement Note: The provided pay range is hourly and tiered by geographic "zone," likely reflecting cost of living and market rates in different US regions. Zone 1 likely represents major metropolitan areas with higher costs of living. As a contractor, benefits are usually minimal, with the primary compensation being the hourly rate.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / SaaS / Data Science (Client's Industry) Company Size: FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts. The client is described as a "high-tech SaaS company." The specific size of the client is not detailed, but the nature of the role suggests a dynamic, growth-oriented environment. Founded: FocusKPI was founded in 2010. The client's founding date is not specified.

Team Structure:

• The Senior Product Designer will report to the Design Manager within the "Dash" team.
• Day-to-day prioritization and guidance will come from partnering with the Growth Design Lead.
• Collaboration will be extensive with Product Managers, User Researchers, GTM teams, Content Designers, and Engineering teams.
• The role involves working within the client's "Dash Design team" and interacting with "many partner teams."

Methodology:

• The client's approach likely involves agile development methodologies, with a strong emphasis on user-centered design, iterative development, and data-informed decision-making.
• Expect a collaborative environment where design is integrated early and often in the product development lifecycle.
• The focus on "Growth Product & Design Lead" suggests a data-driven approach to product development, aiming to optimize metrics related to user acquisition, engagement, and monetization.

Company Website: http://focuskpi.com (for FocusKPI, the staffing agency) The client's website is not explicitly provided, but is a "high-tech SaaS company" based in San Francisco, CA.

📝 Enhancement Note: The client is a high-tech SaaS company, implying a fast-paced, innovative, and data-driven environment. FocusKPI acts as the intermediary, indicating a contract role. The "Dash team" and "Dash Design team" suggest a specific product or division within the client company, likely focused on core user management, growth, or monetization features.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a Senior Product Designer, typically requiring 7-8 years of experience. It sits at a mid-to-senior level within the product design discipline, with significant responsibility for shaping user experiences that directly impact business growth and revenue. Reporting Structure: While the official reporting line is to the Design Manager of the Dash team, the day-to-day guidance and prioritization will come from the Growth Design Lead. This dual reporting structure is common in project-based or embedded roles, emphasizing a strong focus on growth objectives. Operations Impact: The designer will have a direct impact on key business operations by:

• Designing user onboarding flows that improve activation rates and reduce churn.
• Crafting monetization experiences (e.g., upgrade/downgrade paths, pricing pages) that directly influence revenue generation.
• Collaborating with GTM teams to ensure product features align with marketing and sales strategies.
• Contributing to a cohesive design system that ensures scalability and brand consistency, supporting efficient product development and marketing efforts.

Growth Opportunities:

• Skill Development: Deepen expertise in SaaS product design, user onboarding, monetization strategies, and collaborative design within a growth-focused product team.
• Portfolio Enhancement: Build a strong portfolio with demonstrable impact on key business metrics for a high-tech SaaS company.
• Cross-Functional Exposure: Gain valuable experience working closely with Product Management, User Research, Engineering, GTM, and Brand teams.
• Potential for Extension/Future Roles: Strong performance in this 3-month contract could lead to extensions or opportunities with FocusKPI's other clients.

📝 Enhancement Note: This role offers significant growth by placing the designer at the intersection of product development and business strategy, specifically within growth and monetization. The experience gained will be highly relevant for future roles in product design, UX strategy, or even product management within the SaaS industry.

🌐 Work Environment

Office Type: Remote. The position is fully remote within the United States. Office Location(s): The client is located in San Francisco, CA, but the role is remote and open to candidates anywhere in the US. Workspace Context:

• The remote nature provides autonomy and flexibility in managing one's workspace.
• Collaboration will primarily occur through digital tools (e.g., Figma, Slack, video conferencing), requiring strong remote communication and collaboration skills.
• The environment is expected to be fast-paced and dynamic, typical of a high-tech SaaS company focused on growth.
• Close interaction with design, product, and engineering teams will be key to success.

Work Schedule:

• The role is expected to be full-time (approximately 40 hours per week).
• While remote, candidates should be mindful of and able to accommodate collaboration across different US time zones (e.g., Pacific, Mountain, Central, Eastern).

📝 Enhancement Note: The fully remote nature requires self-discipline and excellent digital communication skills. The need to collaborate across time zones means flexibility will be important. The environment is likely driven by deadlines and performance metrics common in growth-focused SaaS companies.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your resume and portfolio by FocusKPI and/or the client's recruiting team.
• Portfolio Presentation/Design Challenge: Expect a session where you present your portfolio, discussing your process, key decisions, and the impact of your work. This may also include a design challenge tailored to the client's product or a specific problem they are facing.
• Hiring Manager/Team Interviews: Interviews with the Design Manager, Growth Design Lead, and potentially Product Managers and Engineers to assess your skills, experience, collaboration style, and cultural fit.
• Final Round: Potentially a final interview with senior leadership or key stakeholders.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best showcase your experience in interaction design, visual design, user onboarding, and monetization for consumer-facing products.
• Tell a Story: For each project, clearly articulate the problem, your role, the design process you followed, your key contributions, the challenges you faced, and the outcomes (quantified if possible).
• Highlight ROI: Emphasize how your design decisions led to tangible business results (e.g., increased conversion rates, improved user engagement, reduced churn, higher revenue).
• Showcase Figma Expertise: Be prepared to walk through your Figma files, demonstrating your proficiency in creating design systems, complex prototypes, and collaborative workflows.
• Address Monetization & Onboarding: Specifically highlight projects that involved designing for user acquisition, conversion funnels, subscription management, or feature adoption.
• Communicate Clearly: Practice articulating your design rationale concisely and persuasively. Be ready to answer questions about your process and decisions.

Challenge Preparation:

• Understand the Context: If a design challenge is provided, thoroughly understand the problem statement, the target user, and the business goals.
• Focus on Process: Demonstrate a structured design process. This includes defining the problem, brainstorming solutions, creating user flows, wireframing, and presenting a high-fidelity mockup.
• Consider Constraints: Think about technical feasibility, business objectives, and brand guidelines.
• Time Management: Allocate your time effectively between understanding the problem, ideating, designing, and preparing your presentation.
• Articulate Trade-offs: Be prepared to discuss why you made certain design choices and what trade-offs you considered.

📝 Enhancement Note: The emphasis on portfolio and presentation is paramount for this role. Candidates should prepare to demonstrate not only their design skills but also their understanding of how design directly impacts business growth and revenue within a SaaS context. The "no C2C" note is a critical filter for applicants.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative workflows. Candidates must be proficient.
• Prototyping Tools: Figma's native prototyping capabilities are likely sufficient, but experience with other tools like InVision or Adobe XD might be beneficial for showcasing a broader skillset.

Analytics & Reporting:

• While not a direct requirement for the designer, familiarity with how design impacts key SaaS metrics (e.g., conversion rates, user activation, retention, ARPU) is crucial. Understanding how to interpret data from tools like Google Analytics, Amplitude, Mixpanel, or internal BI dashboards will be advantageous.

CRM & Automation:

• No direct CRM/automation tool requirement for the designer role itself. However, understanding how product design integrates with marketing automation and CRM systems used by GTM teams can be a plus.

📝 Enhancement Note: Figma proficiency is explicitly required and will be a key focus during portfolio reviews and technical assessments. While the designer may not directly manage analytics or CRM tools, understanding the downstream impact of their designs on these systems and the key metrics they track is vital for a growth-oriented role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring their needs are at the forefront of design decisions.
• Collaboration: Valuing teamwork and open communication, working effectively across diverse teams (Product, Engineering, Research, GTM, Brand) to achieve shared goals.
• Data-Driven Design: Utilizing data and user research to inform design decisions, iterate on solutions, and measure impact.
• Quality & Craftsmanship: Upholding high standards for design execution, attention to detail, and delivering polished, user-friendly experiences.
• Growth Mindset: Embracing challenges, continuous learning, and a proactive approach to identifying opportunities for product improvement and business impact.

Collaboration Style:

• Cross-Functional Integration: Expect a highly collaborative environment where designers are embedded within product teams and work closely with stakeholders from various departments.
• Iterative Feedback Loops: A culture of continuous feedback, where designs are shared early and often for constructive critique and improvement.
• Shared Ownership: A sense of collective responsibility for product success, with designers contributing not only to the user experience but also to achieving business objectives.
• Transparent Communication: Open and honest communication channels, utilizing tools like Slack and video conferencing for seamless interaction.

📝 Enhancement Note: The values emphasize a blend of user advocacy and business acumen. The collaborative style is essential for a remote, cross-functional role in a fast-paced SaaS company. Understanding how to integrate with GTM and revenue-focused teams is key.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex monetization strategies and growth objectives into intuitive and user-friendly experiences without alienating users.
• Remote Collaboration: Maintaining strong connections and effective communication across distributed teams and time zones.
• Navigating Design Systems: Working within or contributing to an existing design system, ensuring consistency while also pushing creative boundaries.
• Fast-Paced Environment: Adapting quickly to evolving priorities and project demands in a high-tech SaaS setting.

Learning & Development Opportunities:

• Specialized SaaS Design: Gaining in-depth experience in designing for SaaS products, specifically focusing on user onboarding, retention, and monetization strategies.
• Growth Hacking & CRO: Understanding and applying principles of conversion rate optimization (CRO) and growth hacking through design.
• Cross-Functional Expertise: Developing a deeper understanding of GTM strategies, product management, and engineering processes within a tech company.
• Portfolio Impact: Building a portfolio with strong, quantifiable results that can significantly enhance future career prospects in the tech industry.

📝 Enhancement Note: The challenges highlight the strategic nature of the role, requiring a designer who can think beyond aesthetics and contribute to core business functions. The growth opportunities are significant for anyone looking to specialize in product design for growth and revenue within the SaaS sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a feature that directly impacted user conversion or revenue. What was your process, and what were the results?" (Focus on monetization/growth projects in your portfolio.)
• "How do you approach designing user onboarding experiences for complex SaaS products? Walk us through an example." (Highlight your onboarding case studies.)
• "How do you collaborate with Product Managers and Engineers to balance user needs with technical constraints and business objectives?" (Prepare examples of cross-functional collaboration.)
• "How do you ensure your designs align with a broader design system and brand guidelines while still innovating?" (Discuss your experience with design systems.)
• "What is your process for gathering user feedback and iterating on designs, especially for monetization features?" (Emphasize user research and data-driven iteration.)

Company & Culture Questions:

• "What do you know about the SaaS industry and companies like [Client's Industry/Type]?" (Research the client type and general SaaS trends.)
• "How do you stay updated on the latest design trends and best practices, particularly in the SaaS and growth space?"
• "Describe your ideal remote work environment and how you ensure productivity and collaboration."
• "How do you handle constructive criticism or differing opinions from stakeholders regarding your designs?"

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly state the problem, your role, the solution, and the outcome. Use a consistent framework.
• Quantify Impact: Wherever possible, present metrics (e.g., X% increase in conversion, Y% reduction in churn, Z% improvement in feature adoption).
• Showcase Figma Skills: Be prepared to screen-share Figma and demonstrate key aspects of your workflow, component usage, or prototyping.
• Focus on Process: Explain why you made certain design decisions, not just what you designed. Discuss your research, ideation, and iteration steps.
• Tailor to the Role: Emphasize projects related to user onboarding, monetization, consumer-facing products, and collaboration with growth/GTM teams.
• Be Concise: Respect the interviewer's time. Practice your presentation to be engaging and impactful within the allotted timeframe.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate design strategy and its business impact. Preparing specific examples that align with monetization, growth, and user onboarding is crucial.

📌 Application Steps

To apply for this operations-aligned design position:

• Submit your application through the provided application link on JazzHR.
• Portfolio Preparation: Ensure your resume and portfolio are up-to-date and specifically highlight projects relevant to consumer-facing SaaS products, user onboarding, and monetization strategies. Quantify achievements wherever possible.
• Resume Optimization: Tailor your resume to include keywords from the job description such as "Product Design," "Interaction Design," "Visual Design," "Figma," "SaaS," "Consumer-Facing Products," "Monetization," and "Onboarding Experiences."
• Practice Your Pitch: Prepare a concise overview of your experience and a walkthrough of 2-3 key portfolio projects, focusing on your process, impact, and collaboration skills.
• Company Research: While the specific client is unnamed, research FocusKPI and understand the typical demands of contract roles in high-tech SaaS companies. Be prepared to discuss your experience in remote, fast-paced environments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions. FocusKPI explicitly states "No C2C resumes are considered," which is a critical factor for applicants to note.