Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer
Company: ClassPass (Playlist)
Location: Mexico
Job Type: Full-time
Category: Product Design / User Experience
Date Posted: 2025-10-23
Experience Level: 5-10 years
Remote Status: Remote OK

🚀 Role Summary

• Lead end-to-end product design for complex, multi-state user flows and intricate systems, driving product excellence across the ClassPass platform.
• Shape problem definitions and success metrics in close collaboration with Product Managers and Engineering Leads, ensuring a shared understanding of project goals and quality standards.
• Drive product discovery initiatives by initiating and leading user research, synthesizing quantitative and qualitative data, and translating insights into actionable hypotheses and strategic product bets.
• Own and elevate design craft, refining interactions and visual design to a high degree of polish, while actively contributing to and evolving design patterns within the broader design system.
• Mentor and multiply the impact of the design team by providing incisive feedback, modeling effective critique sessions, and elevating the team's overall pace and design standards.

📝 Enhancement Note: This role is positioned as a Senior Individual Contributor (IC) within the product design function, reporting to the Director of Product Design. The emphasis on "complex, multi-state flows and systems" and "shaping problem definition" suggests a need for strategic thinking and ownership beyond typical feature design. The "Mentor & multiply" responsibility indicates an expectation of leadership and team uplift without direct reports.

📈 Primary Responsibilities

• End-to-End Design Leadership: Take ownership of the complete design lifecycle for significant product areas, from initial concept and exploration to detailed interaction and visual design, through to production-ready specifications and quality assurance.
• Strategic Problem Definition: Collaborate deeply with Product Management and Engineering to refine problem statements, define key performance indicators (KPIs), and establish clear, measurable definitions of success for new initiatives.
• Research & Insights Generation: Proactively initiate and lead user research efforts, including user interviews, usability testing, and data analysis, to uncover user needs, pain points, and opportunities that inform design decisions.
• Design Craftsmanship & System Evolution: Meticulously craft intuitive user interfaces and seamless interaction designs, ensuring a high level of polish and adherence to established design principles and patterns. Contribute to the growth and consistency of the design system.
• Cross-Functional Partnership & Delivery: Act as a key design partner throughout the development process, writing clear and concise design specifications, actively participating in QA, and ensuring the successful, high-fidelity implementation of designs.
• Team Mentorship & Collaboration: Provide constructive and actionable feedback to fellow designers, facilitate effective design critiques, and actively contribute to a culture of continuous learning and improvement within the design team.
• Hypothesis-Driven Design: Formulate rigorous hypotheses based on research and data, explore multiple design solutions, and make decisive recommendations on the best path forward to achieve desired user outcomes and business objectives.

📝 Enhancement Note: The responsibilities emphasize a proactive and strategic approach to design, moving beyond execution to include problem definition, research leadership, and team mentorship. This indicates a senior-level role requiring significant autonomy and influence.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Design, HCI, Computer Science, or a related field is typically expected for senior roles. A strong portfolio demonstrating equivalent practical experience can often substitute traditional educational requirements.

Experience: Minimum of 5 years of professional product design experience, with a proven track record of designing complex digital products and systems. The ideal candidate will have between 5-10 years of experience, showcasing progression and increasing responsibility.

Required Skills:

• Product Design Expertise: Deep understanding of the end-to-end product design process, from discovery and ideation to detailed design and delivery.
• Systems Thinking: Ability to comprehend and design for complex, interconnected systems, ensuring consistency, scalability, and user coherence across the entire product ecosystem.
• User Research Acumen: Proficiency in initiating, planning, and executing various user research methodologies (e.g., interviews, usability testing, surveys) and translating findings into actionable design insights.
• Collaboration & Communication: Exceptional ability to work effectively with cross-functional teams (Product, Engineering, Marketing, Research) and communicate design rationale, decisions, and trade-offs clearly and persuasively to diverse stakeholders.
• Interaction Design (IxD): Mastery in defining user flows, information architecture, and interaction patterns that create intuitive and efficient user experiences.
• Visual Design (UI): Strong aesthetic sensibility and a keen eye for detail in typography, layout, color, and overall visual hierarchy to create polished and engaging user interfaces.
• Design Systems Contribution: Experience in contributing to, or actively using, design systems to ensure consistency, efficiency, and scalability of design across multiple products.
• Mentorship & Feedback: Demonstrated ability to provide constructive criticism, guide junior designers, and foster a collaborative design critique environment.
• Data Synthesis: Skill in analyzing and synthesizing both quantitative (analytics, A/B test results) and qualitative (user feedback, research findings) data to inform design decisions.
• Problem Definition: Ability to critically analyze ambiguous problems, define clear objectives, and scope design challenges effectively.
• Hypothesis Formation: Capacity to develop well-reasoned hypotheses about user behavior and product impact to guide design exploration and validation.
• Stakeholder Alignment: Proven ability to build consensus and align diverse stakeholders around design strategies and solutions.
• Quality Assurance (QA) Partnership: Understanding of the QA process and ability to collaborate with engineering to ensure design fidelity in shipped products.

Preferred Skills:

• Experience with A/B testing design variations to optimize user engagement and conversion rates.
• Familiarity with agile development methodologies and experience working within sprint cycles.
• Experience in the fitness, wellness, or marketplace industry.
• Proficiency in advanced prototyping tools for complex interactions.
• Experience in defining and refining design team processes and best practices.

📝 Enhancement Note: The required skills are extensive and comprehensive, reflecting the senior nature of the role. Emphasis is placed on strategic thinking, research, and cross-functional collaboration, indicating that this role is not just about executing designs but also about shaping product direction. The "5+ years" experience is a baseline, with the "Senior" title and responsibilities suggesting that 7-10 years would be a stronger fit for candidates looking to excel.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing your involvement in complex product design projects from conception through to launch.
• Problem Framing & Discovery: Clearly articulate the initial problem you were solving, the user needs or business opportunities identified, and the discovery methods (research, data analysis) employed.
• Design Process & Rationale: Detail your design process, including wireframing, prototyping, user testing, and iteration. Explain the rationale behind key design decisions, including trade-offs considered.
• Systems Thinking Examples: Demonstrate how you approached designing for complex systems, maintaining consistency, and contributing to or leveraging design systems.
• Impact & Outcomes: Quantify the impact of your design work whenever possible, using metrics related to user engagement, conversion rates, task completion, or business objectives.
• Collaboration Evidence: Briefly describe your role within cross-functional teams and how you collaborated with Product Managers, Engineers, and other stakeholders.

Process Documentation:

• Workflow Design: Submissions should ideally illustrate the design of complex user workflows, showcasing how you simplified intricate processes for end-users.
• Systemic Design Contributions: Highlight contributions to or development of design systems, component libraries, or pattern libraries that promote consistency and efficiency.
• Research Synthesis & Application: Demonstrate how research findings were synthesized and directly translated into impactful design solutions.
• Iteration & Optimization: Showcase examples of design iterations based on user feedback, testing, or performance data, illustrating a commitment to continuous improvement.

📝 Enhancement Note: For a Senior Product Designer role with an emphasis on complex systems and strategic impact, the portfolio is critical. It must go beyond polished visuals to demonstrate deep product thinking, research-driven decision-making, and the ability to drive significant outcomes through design. Case studies should highlight the candidate's ability to navigate ambiguity and lead design initiatives.

💵 Compensation & Benefits

Salary Range: Given the role is in Mexico and specified as "Remote OK," salary expectations can vary significantly based on the candidate's specific location within Mexico and their experience level. For a Senior Product Designer with 5-10 years of experience in a tech company, a competitive range would likely be between $40,000 - $70,000 USD annually. This estimate is based on industry benchmarks for senior design roles in Latin America, considering the remote work arrangement and the company's industry (fitness/wellness tech).

Benefits:

• Comprehensive Health Insurance: Likely includes medical, dental, and vision coverage, potentially with international coverage options given the remote nature.
• Paid Time Off (PTO): Generous vacation days, sick leave, and public holidays, adhering to Mexican labor laws and potentially enhanced by company policy.
• Professional Development Budget: Allowance for training, conferences, workshops, and certifications to foster continuous learning and skill enhancement in product design and related fields.
• Remote Work Stipend: Support for home office setup, including ergonomic equipment, internet reimbursement, and other necessary tools for a productive remote work environment.
• Wellness Programs: Access to ClassPass or Mindbody services, mental health resources, and other wellness initiatives aligned with the company's mission.
• Stock Options/Equity: Potential for stock options or equity grants, especially for senior roles, aligning employee success with company growth.
• 401(k) or Equivalent Retirement Plan: Retirement savings plan, though specifics may vary based on the employee's country of residence.
• Parental Leave: Paid leave for new parents.

Working Hours: The standard working hours are likely based on a full-time commitment, around 40 hours per week. Given the "Remote OK" status and potential for international teams, there might be flexibility in scheduling, but core collaboration hours will likely align with a primary timezone (e.g., PST for ClassPass's US-based operations) or require proactive communication to bridge time differences.

📝 Enhancement Note: The salary range is an informed estimate for a senior role in Mexico with remote flexibility, benchmarked against similar positions in the tech industry in LATAM. Benefit details are extrapolated based on typical offerings for tech companies of this nature and size, especially those with a global or remote workforce.

🎯 Team & Company Context

🏢 Company Culture

Industry: Playlist operates within the Fitness & Wellness Technology sector, specifically bridging the gap between fitness/wellness providers (studios, spas) and consumers seeking experiences. This industry is characterized by rapid innovation, a strong focus on user well-being, and a blend of B2B (provider software) and B2C (consumer app) offerings. The company leverages technology to make wellness more accessible and engaging.

Company Size: Playlist is a significant player, formed through the merger of Mindbody and ClassPass. With combined operations and a large user base, it's considered a medium to large-sized tech company. This implies a structured but agile environment, with established processes but still room for individual impact. For operations professionals, this means opportunities to work within well-defined frameworks while still influencing process improvements.

Founded: Mindbody was founded in 2001, and ClassPass was founded in 2013. The merger creating Playlist is a recent development, signifying a strategic consolidation aimed at market leadership. This history suggests a foundation of established technology and market presence, combined with the dynamism of a newer, integrated entity focused on future growth and innovation.

Team Structure:

• Product Design Team: The Senior Product Designer will report to the Director of Product Design. This team likely includes other Product Designers (potentially at various levels), UX Researchers, and potentially UI Designers or Design System specialists.
• Cross-Functional Collaboration: Expect close collaboration with Product Managers (PMs), Engineering Leads (EMs), Software Engineers, and Marketing teams. This role requires strong partnership to define product strategy, drive development, and ensure successful go-to-market.
• Reporting Hierarchy: The role itself is an Individual Contributor (IC) at a senior level, implying a focus on individual contribution and mentorship rather than direct people management. However, senior ICs are often key influencers and leaders within their domains.

Methodology:

• Data-Driven Decision Making: The company emphasizes using quantitative and qualitative data to inform product decisions, from user research insights to A/B testing results and performance metrics.
• Agile Development: It's highly probable that product development follows agile methodologies, with cross-functional teams working in sprints to deliver iterative improvements.
• User-Centric Design: The core mission of making wellness accessible and enjoyable underscores a commitment to understanding and serving user needs through design.
• Systems Thinking: Given the complexity of the platform and the integration of multiple brands, a systematic approach to design and development is crucial for maintaining coherence and scalability.

Company Website: https://www.classpass.com/ Company URL (for application): https://www.playlist.com/careers/opportunities/4609608006?gh_jid=4609608006

📝 Enhancement Note: The context highlights the company's mission-driven nature and its position as a leader in the wellness tech space. The "playlist.com" URL for careers suggests the parent company, while "classpass.com" is the consumer-facing brand. The size and history indicate a stable yet evolving organization where a Senior Product Designer can have substantial impact.

📈 Career & Growth Analysis

Operations Career Level: This role is firmly positioned as a Senior Individual Contributor (IC) in the Product Design discipline. It signifies a level of expertise where the individual is expected to operate with significant autonomy, tackle complex problems independently, and contribute strategically to product direction. Senior ICs are often seen as technical leaders or design authorities within their domain, setting standards and mentoring others.

Reporting Structure: The Senior Product Designer reports directly to the Director of Product Design. This implies a clear reporting line with access to senior leadership for guidance, feedback, and career development discussions. The Director is likely responsible for setting the overall design vision, team strategy, and high-level priorities.

Operations Impact: The Senior Product Designer's impact is directly tied to the user experience and perceived value of the ClassPass platform. By creating intuitive, engaging, and effective designs, they contribute to:

• User Acquisition & Retention: Designing seamless onboarding and engaging core experiences that attract and retain users.
• Increased Engagement: Crafting features that encourage users to explore more activities, book more sessions, and utilize the platform more frequently.
• Brand Perception: Reinforcing ClassPass's brand as a leader in accessible wellness through high-quality, thoughtful design.
• Business Objectives: Directly influencing conversion rates, customer satisfaction, and ultimately, revenue through well-designed product flows and features.

Growth Opportunities:

• Design Leadership (IC Track): Progression to Staff Product Designer or Principal Product Designer roles, which involve tackling even more ambiguous and complex problems, influencing broader product strategy, and setting technical/design direction for larger initiatives or product areas.
• Specialization: Deepening expertise in areas such as user research, design systems, accessibility, or product strategy.
• Cross-Functional Leadership: Taking on more significant leadership roles in cross-functional initiatives, acting as a design thought leader across departments.
• Mentorship & Team Building: Formalizing mentorship responsibilities, potentially leading design critiques, and contributing to hiring and onboarding processes for junior designers.
• Transition to Management (Optional): While this is an IC role, demonstrated leadership and mentorship can sometimes open doors to management tracks in the future, leading a team of designers.

📝 Enhancement Note: The career path for a Senior IC in a company like Playlist is typically focused on increasing scope, complexity, and influence rather than direct management. The emphasis on "complex systems" and "shaping problem definition" suggests a trajectory towards more strategic and foundational design work.

🌐 Work Environment

Office Type: While the job is listed as "Remote OK," the company's headquarters and potentially other office locations suggest a hybrid work model is available for employees based near those offices. For remote employees, the environment is characterized by digital collaboration tools and a focus on asynchronous communication where possible.

Office Location(s): The company description mentions "Mexico" as a location. While ClassPass's primary operations are often associated with the US (e.g., New York), the posting for Mexico, coupled with "Remote OK," indicates a distributed team structure. Specific office hubs for Playlist (Mindbody + ClassPass) might exist in cities like San Luis Obispo, CA, or New York, NY, but the role is open to remote candidates in Mexico.

Workspace Context:

• Digital Collaboration: Expect extensive use of tools like Slack, Zoom, Google Workspace (Docs, Sheets, Slides), and project management software (e.g., Jira, Asana).
• Design Tools: The primary workspace will involve using design and prototyping software such as Figma, Sketch, Adobe Creative Suite, and potentially specialized tools for user research or analytics.
• Cross-functional Interaction: The workspace fosters close, continuous interaction with Product Managers, Engineers, and Researchers, often through virtual stand-ups, design reviews, and collaborative working sessions.
• Focus on Autonomy: Remote work and senior-level responsibilities imply a high degree of autonomy and self-management, requiring individuals to structure their own workdays effectively.

Work Schedule: A standard 40-hour work week is typical. However, for remote roles, especially those with international team members, there may be some flexibility in daily hours, provided that core collaboration times are met. This flexibility is beneficial for operations professionals who may need to manage deep work sessions for complex analysis or design tasks.

📝 Enhancement Note: The "Remote OK" status is a key differentiator, indicating a modern approach to talent acquisition. For a Senior Product Designer, this means the ability to work from a home office or co-working space in Mexico, leveraging digital tools to stay connected and productive.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screen: A recruiter or hiring manager will conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.
• Portfolio Presentation & Design Challenge: Candidates will likely be asked to present a portfolio of their work, focusing on 1-2 relevant case studies that demonstrate their approach to complex problems, systems thinking, and impact. This may be combined with or followed by a design challenge.
• Design Challenge: This could be a take-home assignment or an in-person/virtual whiteboard exercise. It will likely focus on problem-solving, ideation, and articulating design rationale for a specific product scenario relevant to ClassPass.
• Cross-Functional Interviews: Interviews with Product Managers, Engineering Leads, and potentially other designers to assess collaboration skills, technical understanding, and ability to work within a team.
• Director of Product Design Interview: A final interview with the hiring manager to discuss strategic vision, leadership potential, and overall fit for the team and company.

Portfolio Review Tips:

• Tell a Story: Structure your case studies as narratives, clearly outlining the problem, your process, your contributions, and the outcomes.
• Highlight Impact: Quantify results whenever possible. Use metrics to demonstrate the business and user value of your design solutions.
• Showcase Systems Thinking: Emphasize how you designed for complexity, consistency, and scalability, especially if you contributed to or utilized design systems.
• Articulate Your Rationale: Be prepared to explain why you made specific design decisions, the trade-offs you considered, and how you incorporated user research and data.
• Tailor to the Role: Select case studies that best align with the requirements of this Senior Product Designer role, particularly those involving complex systems, end-to-end ownership, and strategic product thinking.
• Be Ready for Deep Dives: Prepare to discuss your process, challenges, and learnings in detail for each project presented.

Challenge Preparation:

• Understand the Business: Research ClassPass's business model, target audience, key competitors, and recent product developments.
• Focus on Process: Demonstrate a clear, structured design process, even if time is limited. Show how you would approach problem definition, ideation, and solutioning.
• Think Broadly: Consider user needs, business goals, technical constraints, and potential future iterations.
• Communicate Clearly: Articulate your thought process, assumptions, and design choices concisely and logically.
• Ask Clarifying Questions: Don't hesitate to ask questions to ensure you understand the problem and constraints fully.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also strategic thinking, collaboration, and the ability to drive impact in a complex environment. The portfolio and design challenge are critical for demonstrating these senior-level capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable given industry trends), Sketch, Adobe Creative Suite (Illustrator, Photoshop).
• User Research & Testing: Lookback, UserTesting.com, Maze, Hotjar, SurveyMonkey, Google Forms.
• Collaboration & Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Slides).
• Project Management & Workflow: Jira, Asana, Trello, Monday.com.

Analytics & Reporting:

• Web/App Analytics: Google Analytics, Amplitude, Mixpanel, Pendo.
• Data Visualization: Tableau, Looker (if available), or internal dashboards.

CRM & Automation:

• While less directly used by Product Designers, familiarity with CRM systems like Salesforce or HubSpot and marketing automation platforms can provide context for user journey mapping and feature integration.

📝 Enhancement Note: The expectation for a Senior Product Designer is proficiency in industry-standard design tools, particularly Figma. Familiarity with user research platforms and analytics tools is crucial for a research-forward approach and for measuring design impact.

👥 Team Culture & Values

Operations Values:

• Empowerment & Accessibility: A core value is making wellness accessible to everyone, which translates to designing intuitive and inclusive products for both users and providers.
• Data-Driven Excellence: Decisions are grounded in data and user insights, promoting a culture of continuous learning and optimization.
• Craftsmanship & Quality: A high bar for design quality, user experience, and technical execution, encouraging attention to detail and thoughtful solutions.
• Collaboration & Transparency: Open communication and strong partnerships across teams are essential for aligning efforts and achieving shared goals.
• Impact & Purpose: A focus on making a tangible difference in people's lives and in the success of wellness businesses.

Collaboration Style:

• Cross-Functional Partnership: The design team works hand-in-hand with Product Management and Engineering, fostering a collaborative environment where ideas are shared freely and decisions are made collectively.
• Constructive Critique: A culture of giving and receiving constructive feedback is vital for elevating design quality and fostering growth. Design critiques are likely regular, structured events.
• Agile & Iterative: Collaboration often occurs within agile frameworks, involving iterative cycles of design, development, testing, and refinement.
• Shared Ownership: While designers own the user experience, there's a sense of shared ownership for product success across all involved disciplines.

📝 Enhancement Note: The company's values and collaboration style are geared towards creating a mission-driven, results-oriented, and collaborative environment. For a Senior Product Designer, this means being comfortable working in a fast-paced, iterative setting where cross-functional alignment and data-informed decisions are paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Systems: Designing for a large, integrated platform with diverse user needs and existing technical constraints can be challenging. Ensuring consistency and scalability across all touchpoints requires strong systems thinking.
• Balancing User Needs with Business Goals: Effectively advocating for user-centric design while aligning with business objectives and technical feasibility requires strong negotiation and communication skills.
• Driving Impact in a Remote Environment: Maintaining strong collaboration and influence across distributed teams requires proactive communication and strategic engagement.
• Evolving the Design System: Contributing to and evolving a robust design system requires foresight, meticulous attention to detail, and the ability to gain buy-in from various stakeholders.
• Measuring Design ROI: Clearly quantifying the impact of design initiatives on business metrics can be complex, requiring sophisticated analytical approaches.

Learning & Development Opportunities:

• Advanced Product Strategy: Opportunities to influence product strategy and roadmap through research insights and design vision.
• Cross-Functional Expertise: Gaining deeper understanding of engineering constraints, product management methodologies, and marketing strategies.
• Design System Leadership: Potential to take on greater responsibility in defining and governing the design system.
• Mentorship & Coaching: Developing leadership skills through mentoring junior designers and facilitating team growth.
• Industry Trends & Innovation: Staying abreast of the latest trends in UX design, wellness technology, and product development through conferences, courses, and internal knowledge sharing.

📝 Enhancement Note: The challenges presented are typical for senior roles in established tech companies, requiring strategic thinking and strong problem-solving skills. The growth opportunities are geared towards deepening expertise and increasing influence within the design and product organizations.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, multi-faceted system. What were the biggest challenges, and how did you approach them?" (Focus on systems thinking, problem decomposition, and solution articulation.)
• "How do you approach defining success metrics for a new feature or product area, and how do you use data to inform your design decisions?" (Highlight research-forward approach, data synthesis, and hypothesis-driven design.)
• "Walk us through a project where you had to significantly influence cross-functional stakeholders (Product, Engineering) to adopt your design vision. What was your strategy?" (Emphasize collaboration, communication, and stakeholder alignment skills.)

Company & Culture Questions:

• "What interests you about ClassPass and Playlist's mission to make wellness more accessible?" (Showcase research into the company's mission and values, and connect it to your personal design philosophy.)
• "How do you approach giving and receiving design feedback, especially in a remote or hybrid team setting?" (Demonstrate your understanding of constructive critique and collaborative team dynamics.)
• "Describe your experience working with or contributing to a design system. What are the benefits and challenges of using a design system?" (Assess your understanding of design system principles and practical application.)

Portfolio Presentation Strategy:

• Focus on Impact: For each case study, clearly articulate the problem, your role, your process, and the quantifiable outcomes. Use metrics to demonstrate success.
• Showcase Systems Thinking: If possible, select a case study that highlights your ability to design for complex, interconnected systems or your contribution to a design system.
• Explain Your Rationale: Be prepared to deep-dive into your design decisions, explaining the why behind your choices, the trade-offs you considered, and how user research informed your path.
• Highlight Collaboration: Briefly explain your role within the cross-functional team and how you collaborated with PMs and Engineers.
• Be Concise and Engaging: Aim for a clear, compelling narrative that fits within the allotted time, leaving room for Q&A.

📝 Enhancement Note: Interview preparation should focus on demonstrating senior-level capabilities: strategic thinking, complex problem-solving, research acumen, and strong collaboration. The portfolio presentation is a key opportunity to showcase these skills in action.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Playlist's careers page.
• Portfolio Customization: Tailor your portfolio to highlight 1-2 projects that best demonstrate your experience with complex systems, end-to-end product design, and measurable impact, aligning with ClassPass's mission and the role's requirements.
• Resume Optimization: Ensure your resume clearly articulates your 5+ years of relevant experience, emphasizing key skills like product thinking, systems design, user research, and cross-functional collaboration, using keywords from the job description.
• Prepare Your Pitch: Practice presenting your chosen portfolio case studies concisely and compellingly, focusing on your process, rationale, and the outcomes achieved. Be ready to discuss your approach to collaboration and mentorship.
• Company Research: Thoroughly research ClassPass and Playlist, understanding their mission, product offerings, target audience, and recent company news to inform your interview responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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