Senior Graphic Designer - Supre Global Support Centre

📍 Job Overview

Job Title: Senior Graphic Designer

Company: Cotton On Group

Location: Chadstone, VIC, Australia

Job Type: Full time (3-month opportunity)

Category: Creative & Design / Retail Operations Support

Date Posted: 2026-03-30T06:17:33

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• This role is pivotal in translating the creative vision of Supre into compelling visual assets across a multi-channel retail environment.

• It requires a Senior Graphic Designer to collaborate closely with marketing and brand teams to ensure cohesive and impactful brand communications.

• The position involves hands-on design for campaigns, print materials, in-store displays, and digital platforms, demanding a strong understanding of retail marketing objectives.

• A key aspect is the ability to interpret design briefs, present creative solutions effectively, and maintain brand consistency across all touchpoints.

📝 Enhancement Note: While this role is primarily a design function, its placement within a "Global Support Centre" and the emphasis on "brand partners," "retail POS," and "digital content" suggest a strong operational component. The Senior Graphic Designer will need to understand the practicalities of design implementation within a retail context, including production workflows, asset management, and campaign execution timelines, which are core to GTM operations.

📈 Primary Responsibilities

• Develop and execute creative design concepts for major campaigns, ensuring alignment with Supre's brand identity and marketing objectives.

• Design engaging print collateral, including lookbooks, flyers, and promotional materials, adhering to production specifications.

• Create impactful in-store Point of Sale (POS) displays, window graphics, and environmental signage to enhance the retail customer experience.

• Produce digital assets for e-commerce, social media, email marketing, and online advertising, optimizing for various platforms and user engagement.

• Collaborate with the Communications team and brand stakeholders to interpret design briefs, gather feedback, and present creative solutions clearly and persuasively.

• Lead and mentor junior design staff or collaborate effectively within a cross-functional team, fostering a positive and productive creative environment.

• Maintain a high level of organization, planning, and time management to deliver multiple projects within tight deadlines.

• Ensure all designs are technically sound for print and digital production, working closely with production teams.

📝 Enhancement Note: The responsibilities highlight a blend of creative execution and operational project management. The Senior Graphic Designer must manage the end-to-end design process, from brief to final asset delivery, which requires meticulous planning, resource allocation (even if just their own time), and stakeholder communication—all critical operational skills in a GTM context.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of proven professional experience as a Graphic Designer, with a significant portion focused on retail, fashion, or lifestyle brands.

• Demonstrated experience in developing and executing integrated marketing campaigns across both print and digital channels.

Required Skills:

• Advanced proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator) on macOS.

• Expertise in designing brand communications, print collateral, and impactful campaigns.

• Strong understanding of retail POS and environmental graphics principles.

• Experience in designing for web and digital media, including social media, email, and display advertising.

• Excellent organizational, planning, and time management skills to handle multiple concurrent projects.

• Superior communication skills, with the ability to clearly articulate design concepts and lead discussions.

• Proven ability to interpret design briefs and translate them into compelling visual solutions.

Preferred Skills:

• Familiarity with project management tools (e.g., Asana, Trello, Jira) for workflow tracking.

• Experience with motion graphics or video editing software (e.g., After Effects, Premiere Pro).

• Understanding of UX/UI principles for digital design.

• Knowledge of print production processes and pre-press requirements.

📝 Enhancement Note: The emphasis on "organisation, planning and time management skills" and the ability to "lead and coach a team" are crucial for operational efficiency. This role requires not just creative talent but also the discipline to manage projects, meet deadlines, and ensure seamless execution, which is a hallmark of effective operations professionals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 5-7 diverse projects that demonstrate expertise across campaign design, print collateral, retail POS, environmental graphics, and digital media.

• Projects should highlight the applicant's ability to interpret design briefs and deliver creative solutions that align with brand strategy and business objectives.

• Evidence of successful collaboration with brand partners or marketing teams, illustrating effective communication and stakeholder management.

• Demonstrations of problem-solving skills through design, showcasing how creative solutions addressed specific marketing challenges or business needs.

Process Documentation:

• Be prepared to discuss your personal design process from brief interpretation to final asset delivery, highlighting stages of concept development, iteration, and approval.

• Showcase how you manage feedback and revisions to ensure client satisfaction and project success.

• Provide examples of how you ensure brand consistency and adherence to brand guidelines across various design outputs.

• Be ready to explain your workflow for preparing design files for print and digital production, ensuring technical accuracy and efficiency.

📝 Enhancement Note: The portfolio requirements are directly aligned with demonstrating operational proficiency in design execution. Applicants need to showcase not just aesthetic skill but also their ability to manage a design project from inception to completion, including client interaction, iteration, and final output preparation—key aspects of GTM project management.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Competitive salary package.

• Flexible working options and people-first leave initiatives, offering a degree of work-life balance.

• Access to a state-of-the-art office in Chadstone with panoramic views of Melbourne.

• Opportunities to utilize the world-class Geelong Support Centre facilities, including an in-house restaurant and a state-of-the-art wellness centre with free gym access and holistic health services.

• Significant employee discount of 50% across all Cotton On Group brands (Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie, and Supre).

• Comprehensive 24/7 Wellness support, including mental health, relationships, and family support services.

• Opportunities for local and global career growth within the Cotton On Group.

• Additional discounts for family members across various services including medical, travel, and financial.

• Performance and Peak incentives designed to reward and recognize team contributions.

• Returnity program: A paid program for new parents returning to work.

• Dog-friendly office environment, allowing employees to bring their dogs to work.

Working Hours:

• Standard full-time hours, likely around 38-40 hours per week. The company offers flexible working options, which may allow for some adjustment to daily schedules within operational needs.

📝 Enhancement Note: The salary estimate is based on research from Australian job boards and salary aggregators for senior-level graphic design positions in major metropolitan areas like Melbourne, factoring in the specified experience level and the retail/fashion industry context. The benefits package is extensive and reflects the company's emphasis on employee well-being and work-life integration, which can be a significant draw for operations professionals seeking a supportive work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fashion and Lifestyle Retail. Cotton On Group operates within the highly competitive global fashion and lifestyle retail sector, characterized by rapid trend cycles, seasonal demands, and a strong focus on brand storytelling and customer engagement.

Company Size: Large/Global. As a global retailer with eight brands, over 22 countries, 1,500 stores, and 20,000 team members, Cotton On Group is a significant player. This scale implies structured processes, established operational frameworks, and opportunities for cross-functional collaboration.

Founded: The Cotton On Group was founded in 2000. This relatively young but rapidly scaled company history suggests a dynamic, growth-oriented culture that may balance established corporate structures with entrepreneurial agility.

Team Structure:

• The Senior Graphic Designer will be part of the Supre creative team, likely embedded within the Supre 'Communications crew' or a broader marketing/creative department at the Supre Global Support Centre.

• This team will collaborate closely with brand partners across merchandising, marketing, and retail operations.

Methodology:

• Data-Driven Creativity: While design-focused, the role operates within a retail context where campaign performance and POS effectiveness are measured, implying a need for designs that are not only aesthetically pleasing but also commercially effective.

• Collaborative Workflow: The emphasis on "teaming up with our Communications crew and brand partners" indicates a highly collaborative approach to campaign development and asset creation.

• Continuous Improvement: The company's focus on "creating inclusive and positive experiences" and "empowerment and support" suggests a culture that values feedback and iterative improvement in both design output and team dynamics.

Company Website: https://cottonongroup.com.au/

📝 Enhancement Note: Understanding the company's scale and industry is crucial. For an operations professional, a large global retailer like Cotton On Group signifies sophisticated GTM strategies, complex supply chains for marketing materials, and a need for highly organized campaign execution. The "Global Support Centre" context suggests this role is integral to the operational backbone of the Supre brand.

📈 Career & Growth Analysis

Operations Career Level: Senior Individual Contributor / Team Lead. This role is positioned as a Senior Graphic Designer, indicating a level of expertise and experience beyond entry-level or mid-level positions. It involves significant autonomy in creative execution and potentially leadership responsibilities in guiding junior designers or managing complex projects. In an operations context, this level often signifies ownership of critical GTM processes and the ability to influence strategic creative deployment.

Reporting Structure: The Senior Graphic Designer will likely report to a Creative Director, Marketing Manager, or Head of Brand Communications within the Supre brand structure. They may also have direct reports or mentor junior designers, contributing to team development. Collaboration will extend across various departments such as marketing, merchandising, and retail operations.

Operations Impact: The designs produced by this role directly impact customer perception, brand engagement, and ultimately, sales performance. Effective campaign visuals, compelling in-store displays, and engaging digital content are critical drivers for a fashion retailer, influencing conversion rates and brand loyalty. This role's output is a tangible component of the Go-To-Market strategy for Supre.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas such as campaign conceptualization, retail environment design, or digital asset optimization for e-commerce.

• Leadership Development: Transition into a Creative Lead or Art Director role, managing larger creative projects and teams, and contributing to broader creative strategy.

• Cross-Brand Experience: Opportunities may arise to contribute to creative initiatives for other Cotton On Group brands, broadening exposure to different market segments and brand aesthetics.

• Operations Integration: Develop a stronger understanding of GTM operations by working closely with marketing operations, production management, and campaign execution teams, potentially leading to roles with more operational oversight.

📝 Enhancement Note: For operations-minded candidates, this role offers a pathway to understand the critical intersection of creative execution and operational efficiency within a large retail organization. The growth opportunities highlight how a strong design background, combined with an operational mindset, can lead to strategic roles in GTM and brand management.

🌐 Work Environment

Office Type: On-site within a "State of the art office in Chadstone with 360 views of Melbourne." This suggests a modern, well-equipped corporate office environment designed for collaboration and productivity.

Office Location(s): The primary work location is Chadstone, Victoria, Australia. Employees also have access to the world-class Geelong Support Centre. Chadstone is a major retail and business hub in Melbourne, easily accessible by public transport and car.

Workspace Context:

• Collaborative Environment: The office is described as "state of the art" and likely designed to foster teamwork, with open-plan areas, meeting rooms, and creative studios.

• Tools & Technology: As a Senior Graphic Designer, access to high-performance Apple Mac computers and the full Adobe Creative Suite is standard. The company's commitment to modern facilities implies up-to-date technology and infrastructure.

• Team Interaction: The role involves close daily interaction with the Supre Communications crew, brand partners, and potentially other creative professionals. This fosters a dynamic and interactive work setting.

Work Schedule: This is a full-time position, likely adhering to standard business hours. However, the company mentions "Flexible working options and people-first leave initiatives," suggesting potential for some flexibility in start/end times or compressed workweeks, provided operational needs are met. The 3-month contract nature might imply a more structured schedule to ensure project completion.

📝 Enhancement Note: The emphasis on a "state-of-the-art office" and "flexible working options" indicates a company that invests in its employee experience. For operations professionals, understanding the physical workspace and its collaborative features is important for assessing how efficiently workflows can be managed and how easily cross-functional teams can interact.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruitment team will review applications and portfolios for essential qualifications and creative alignment.

• Creative Assessment/Portfolio Review: A dedicated session to review the candidate's portfolio in detail, discussing specific projects, design process, and problem-solving approaches. This may involve a live walkthrough or presentation.

• Skills-Based Interview: Interviews with the hiring manager and potentially key stakeholders (e.g., Marketing Manager, Creative Director) to assess technical skills, creative thinking, and cultural fit. This may include scenario-based questions related to campaign execution or problem-solving.

• Team/Cultural Fit Interview: An opportunity to meet with potential team members and discuss how the candidate would integrate into the Supre creative and wider support centre environment.

• Final Interview (if applicable): May involve a senior leader or a final discussion on strategic fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select projects that directly align with the responsibilities outlined in the job description (campaigns, print, POS, digital). Showcase variety and impact.

• Tell the Story: For each project, clearly articulate the brief, your role, the creative process, challenges faced, solutions implemented, and the resulting outcomes or impact. Quantify success where possible.

• Highlight Operational Aspects: For retail-focused pieces, explain your understanding of production constraints, brand consistency requirements, and how your design supported business goals (e.g., driving foot traffic, increasing sales).

• Showcase Collaboration: If possible, include examples where you collaborated with marketing, merchandising, or other teams, and describe your communication strategies.

• Technical Proficiency: Ensure your portfolio is well-organized, easy to navigate, and visually appealing, demonstrating attention to detail. Be prepared to discuss your proficiency with Adobe Creative Suite.

Challenge Preparation:

• Be ready for a potential design challenge that simulates a real brief, requiring you to develop concepts within a limited timeframe.

• Prepare to articulate your thought process, justify your creative decisions, and demonstrate how you would approach meeting specific campaign objectives or retail needs.

• Practice presenting your work concisely and persuasively, anticipating questions about execution, budget considerations (if applicable), and brand alignment.

📝 Enhancement Note: The interview process and portfolio review are critical for demonstrating not just creative talent but also operational readiness. Applicants should frame their project discussions around process, efficiency, and impact, aligning their creative execution with business objectives.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: High proficiency is mandatory, specifically:

  • Photoshop: For image editing, manipulation, and digital asset creation.
  • InDesign: For layout design of print collateral, POS, and publications.
  • Illustrator: For vector graphics, logo design, and detailed illustrations.

• macOS: The operating system environment.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to the core design function, but understanding how marketing campaigns are managed and assets are deployed through CRM or marketing automation platforms could be a plus. Familiarity with asset management systems (DAMs) might also be relevant for larger organizations.

📝 Enhancement Note: The explicit mention of Adobe Creative Suite and macOS highlights the core technical requirements. For operations professionals, understanding the tools used in design is important for cross-functional collaboration, especially in asset handover and integration into marketing campaigns or retail execution plans.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: Designs should aim to create memorable and inspiring customer experiences, aligning with the company's focus on customer engagement.

• Empowerment & Support: The culture emphasizes developing individuals and fostering an environment where team members feel supported to reach their full potential. This extends to design collaboration and feedback.

• Impact & Purpose: The Supre Foundation's mission to empower girls globally resonates with a value of making a positive difference, which can translate into design that promotes positive messaging or social impact.

• Efficiency & Innovation: While not explicitly stated as "operations values," the need to create "fresh, on-brand designs that really stand out" and "pushing creative boundaries" implies a drive for innovative solutions that are executed effectively.

• Inclusivity: The company actively promotes a diverse global workforce and welcomes individuals from all backgrounds, valuing different voices, experiences, and perspectives.

Collaboration Style:

• Cross-Functional Integration: The role requires close collaboration with the "Communications crew" and "brand partners," indicating a highly integrated approach where design is not siloed but works hand-in-hand with marketing and brand strategy.

• Feedback-Oriented: The process of interpreting briefs and presenting to teams suggests an iterative design approach that values constructive feedback and discussion.

• Team-Based Development: The emphasis on training and developing individuals, coupled with the potential for leadership, points to a culture that supports learning and shared growth.

📝 Enhancement Note: The company's stated values of empowerment, inclusivity, and making a positive difference are important cultural indicators. For operations professionals, understanding these values helps in assessing team dynamics, communication styles, and how decisions are made, particularly in relation to brand messaging and customer engagement strategies.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Vision with Brand Constraints: The primary challenge will be to produce innovative and eye-catching designs that strictly adhere to Supre's brand guidelines and marketing objectives, especially within a fast-paced retail environment.

• Meeting Tight Deadlines: As a 3-month opportunity, projects will likely have demanding timelines, requiring efficient workflow management and the ability to deliver high-quality work under pressure.

• Adapting to Diverse Project Needs: The role spans various mediums (campaigns, print, POS, digital), requiring versatility and the ability to quickly pivot between different design styles and technical requirements.

• Stakeholder Management: Effectively interpreting and managing feedback from multiple brand partners and stakeholders to ensure project alignment and satisfaction.

Learning & Development Opportunities:

• Advanced Design Techniques: Opportunity to refine skills in campaign conceptualization, retail environment design, and digital asset optimization within a leading fashion brand.

• Cross-Functional Exposure: Gain deeper insights into the operational aspects of GTM, marketing campaign execution, and retail strategy by working closely with various departments within the Cotton On Group.

• Leadership Experience: Potential to lead design initiatives, mentor junior designers, and gain experience in project management within a creative context.

• Industry Trends: Stay abreast of the latest design trends, retail marketing strategies, and digital innovations within the fashion and lifestyle sector.

📝 Enhancement Note: Identifying these challenges and opportunities is key for operations candidates. They highlight areas where a structured, process-driven approach can be applied to mitigate risks and maximize growth, such as implementing rigorous project planning for tight deadlines or developing clear communication protocols for stakeholder management.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to interpret a complex design brief for a retail campaign. How did you approach it, and what was the outcome?" (Focus on your process, problem-solving, and ability to translate business needs into creative.)

• "How do you ensure brand consistency across multiple design deliverables, especially when working with different stakeholders or across various platforms like print and digital?" (Emphasize your understanding of brand guidelines and cross-channel integration.)

• "Walk us through your process for designing an in-store POS display or window graphic. What considerations are most important?" (Highlight your understanding of the retail environment, customer journey, and operational execution.)

Company & Culture Questions:

• "What do you know about Supre and the Cotton On Group's brand identity and mission?" (Research their recent campaigns, values, and target audience.)

• "How do you align your creative work with a brand's purpose, such as Supre's focus on empowering girls?" (Connect your design philosophy to the company's social impact and values.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your solution, and the impact. Use a consistent structure (e.g., Situation, Task, Action, Result - STAR method).

• Quantify Success: Whenever possible, use data to demonstrate the effectiveness of your designs (e.g., increased engagement, sales uplift, positive feedback).

• Showcase Process: Briefly explain your creative process, including early concepts, iterations, and how you incorporated feedback. This demonstrates your operational workflow.

• Highlight Relevance: Explicitly connect your portfolio pieces to the requirements of this Senior Graphic Designer role, emphasizing your experience with campaigns, retail POS, and digital media.

• Be Prepared for Technical Questions: Discuss your proficiency with Adobe Creative Suite and your understanding of file preparation for various outputs.

📝 Enhancement Note: Preparing for these types of questions and presentation strategies will allow candidates to showcase not only their creative abilities but also their operational acumen and understanding of how design serves broader business objectives within a retail GTM framework.

📌 Application Steps

To apply for this Senior Graphic Designer position:

• Submit your application through the provided link on the Oracle Cloud recruitment portal.

• Tailor Your Resume: Highlight experience in graphic design, brand communications, campaign execution, retail POS, and digital media. Use keywords from the job description, emphasizing your years of experience and proficiency in Adobe Creative Suite.

• Curate Your Portfolio: Select and organize your strongest work that directly showcases your skills in the areas mentioned above. Ensure it's easily accessible (e.g., a professional website or PDF) and clearly demonstrates your design process and impact. Be ready to walk through specific projects during an interview.

• Prepare Your Case Studies: For key portfolio pieces, be ready to articulate the brief, your creative process, challenges overcome, and measurable results. Focus on how your design contributed to business objectives.

• Research Cotton On Group & Supre: Familiarize yourself with their brand identity, recent campaigns, target audience, and company values, particularly their commitment to inclusivity and empowering girls. Understand how your design approach aligns with their overall GTM strategy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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