Senior Graphic Designer (Australian Client/Day Shift)

📍 Job Overview

Job Title: Senior Graphic Designer (Australian Client/Day Shift)

Company: Brainbox

Location: Angeles, Pampanga, Philippines

Job Type: Full-Time

Category: Creative & Design Operations

Date Posted: 2026-03-27

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• This role is a critical Go-To-Market (GTM) function focused on elevating brand identity and visual systems to support client success.

• It requires a strategic approach to design, translating business objectives into compelling visual narratives for a key Australian client.

• The position involves leading design projects from ideation through execution, ensuring brand consistency across all touchpoints.

• As a Senior Designer, you will play a key role in shaping brand aesthetics and mentoring junior talent, contributing directly to the company's service delivery excellence.

📝 Enhancement Note: While the raw job description focuses on graphic design, this role has significant implications for Revenue Operations and GTM strategy. Strong brand identity and visual systems are crucial for market positioning, customer acquisition, and retention, all of which directly impact revenue. The "Australian Client/Day Shift" aspect suggests a focus on international market penetration and client service delivery within specific operational parameters.

📈 Primary Responsibilities

• Lead the comprehensive end-to-end design process for brand identity, from initial concept development to final delivery, ensuring alignment with client strategic objectives.

• Develop and implement robust visual systems, including logos, typography, color palettes, and other design assets, to create a cohesive and impactful brand presence.

• Guarantee design consistency and adherence to brand guidelines across all digital platforms, marketing campaigns, and collateral materials.

• Craft high-quality, commercially viable visual narratives that resonate with target audiences and drive desired business outcomes.

• Effectively manage design briefs, project timelines, and deliverables, ensuring efficient workflow and timely completion.

• Provide mentorship, guidance, and feedback to junior designers, fostering their professional development and elevating the team's overall design capabilities.

• Collaborate closely with cross-functional teams, including strategy, development, and marketing stakeholders, to ensure integrated and impactful design solutions.

• Uphold exceptionally high standards of design craft and meticulous attention to detail in all visual outputs.

📝 Enhancement Note: The responsibilities highlight a strategic design leadership role that directly supports client success and, by extension, the company's revenue generation. The emphasis on "translating strategy into visual systems" and "commercial alignment" points to a GTM-aligned function where design directly influences market perception and customer engagement.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5-10 years of progressive experience in graphic design, with a significant focus on brand identity development and visual system design.

• Proven track record of successfully managing design projects from concept to completion.

Required Skills:

• Brand Identity Design: Demonstrated expertise in creating and evolving comprehensive brand identities.

• Visual System Development: Proven ability to build cohesive visual systems that extend across various applications.

• Adobe Creative Suite Proficiency: Non-negotiable mastery of Photoshop, Illustrator, and InDesign for professional design execution.

• Strategic Thinking: Ability to move beyond execution to strategic problem-solving and concept development.

• High Standards & Detail Orientation: Meticulous attention to detail and a commitment to producing polished, high-quality work.

• Leadership/Mentoring Experience: Proven ability to guide, inspire, and develop junior design talent, formally or informally.

• Client Collaboration: Comfort and experience working directly with senior stakeholders, including founders and international clients.

Preferred Skills:

• Figma Proficiency: Experience with modern design and prototyping tools like Figma for collaborative workflows.

• Brand Systems/Frameworks: Familiarity with establishing and utilizing design systems and brand architecture principles.

• Presentation Tools: Proficiency in Keynote or PowerPoint for presenting design concepts and strategies.

• Digital & Campaign Environments: Exposure to and understanding of design for web, digital campaigns, and other marketing collateral.

• Cross-functional Collaboration: Experience working effectively with strategy, development, and marketing teams.

📝 Enhancement Note: The requirements emphasize a strong portfolio showcasing strategic brand identity work and system building, distinguishing it from roles focused solely on marketing collateral. The "non-negotiable" mention of Adobe Creative Suite and the "likely" inclusion of Figma indicate a need for both foundational and modern design tool proficiency. Leadership experience is also a key differentiator for this senior role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Brand Identity Focus: The portfolio must prominently feature end-to-end brand identity projects, demonstrating the entire lifecycle from concept to final assets, rather than isolated marketing pieces.

• Visual System Demonstration: Showcase examples of complete visual systems, illustrating how logos, typography, color palettes, and other elements work together cohesively across different applications.

• Strategic Rationale: Include explanations or case studies detailing the strategic thinking behind design decisions, outlining how the visual solutions address client business objectives.

• Process Documentation: Evidence of managing design processes, including brief interpretation, timeline adherence, and stakeholder communication throughout the project lifecycle.

• Consistency Examples: Provide tangible examples of how design consistency has been maintained across digital, campaign, and collateral materials within specific projects.

Process Documentation:

• Applicants are expected to articulate their design process, including:

  • Workflow design for brand identity projects, from discovery and research to concept development and refinement.

  • Implementation methods for ensuring brand consistency across diverse media.

  • Measurement and analysis of design effectiveness, where applicable, in relation to campaign performance or brand recall.

📝 Enhancement Note: For a Senior Graphic Designer role, particularly one focused on brand identity and visual systems, the portfolio is paramount. It serves as the primary evidence of strategic capability, design craft, and process management. The emphasis shifts from simply showing aesthetically pleasing work to demonstrating a structured approach that drives commercial outcomes.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Attractive and competitive salary

• Tenure-based incentives

• Performance-based incentives

• Paid time off

• HMO on day 1

• Unlimited cash incentives for hired referrals

• Engagement and Recognition programs

• Opportunities to travel abroad

Working Hours:

• Standard 37.5-hour work week, providing a strong work-life balance with free weekends. This aligns with typical day shift operations for Australian clients.

📝 Enhancement Note: The salary estimate is based on current market data for experienced graphic designers in the Philippines, adjusted for the seniority of the role, the specific demands of international client work, and the day shift arrangement. The benefits package is comprehensive, highlighting the company's commitment to employee well-being and professional development, which is a key differentiator in the BPO sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO) / Professional Services, with a strong focus on client service and talent development.

Company Size: While not explicitly stated, Brainbox's emphasis on "developing our people" and having a "Philippines management team" suggests a mid-to-large sized organization with a significant local presence.

Founded: The founding date is not specified, but the description implies a company with established values and a commitment to long-term growth and employee retention.

Team Structure:

• The Senior Graphic Designer will likely be part of a broader Creative or Marketing department, potentially within a specialized team serving the Australian client.

• Reporting structure would typically involve a Creative Lead or Department Head, with direct interaction with the Australian founder.

Methodology:

• Brainbox emphasizes a culture of "Always Be Kind," suggesting a supportive and respectful work environment.

• Focus on people development through unlimited training and micro-competencies.

• Data-driven decision-making and a commitment to continuous improvement are implied by the focus on performance incentives and skill advancement.

Company Website: https://jobs.workable.com/company/6LsEHev7VjEQUoG21m84Be/jobs-at-brainbox

📝 Enhancement Note: Brainbox positions itself as a BPO that prioritizes its people and culture, differentiating itself from traditional outsourcing models. The "Always Be Kind" core value is a strong indicator of their desired work environment. This focus on employee development and well-being is crucial for attracting and retaining talent in the competitive BPO sector.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position within the design function, requiring significant autonomy, strategic input, and leadership potential. It represents a mid-to-senior stage in a graphic design career, moving beyond pure execution to strategic brand stewardship.

Reporting Structure:

• The role reports to a Creative Director or equivalent management within Brainbox, with direct accountability to the Australian founder for client-specific projects.

Operations Impact:

• The Senior Graphic Designer's work directly impacts the client's brand perception, market positioning, and ultimately, their customer acquisition and retention efforts.

• Effective brand identity and visual systems are foundational to successful GTM strategies, influencing marketing campaign effectiveness and sales enablement materials.

Growth Opportunities:

• Specialization: Deepen expertise in brand identity, visual systems, or specific design software (e.g., Figma).

• Leadership: Transition into a Creative Lead or Art Director role, managing larger teams and more complex client accounts.

• International Exposure: Potential for travel abroad and engagement with a wider range of international clients and projects.

• Skill Development: Access to unlimited training and micro-competencies to continuously enhance design and strategic skills.

• Career Progression: Opportunities to advance within Brainbox's structure, potentially moving into management or specialized design roles.

📝 Enhancement Note: This role offers a clear path for experienced designers to grow into leadership positions, manage international client relationships, and continuously develop their skills within a supportive BPO environment. The emphasis on strategic impact highlights how design functions as a critical component of GTM success.

🌐 Work Environment

Office Type: Modern, air-conditioned offices located along MacArthur Highway, providing easy public transportation access and proximity to amenities like malls and restaurants.

Office Location(s): Angeles, Pampanga, Philippines.

Workspace Context:

• The environment is described as fun, inclusive, and fostering a great working culture, aligning with the "Always Be Kind" ethos.

• Collaboration is encouraged, with opportunities to work with diverse teams and stakeholders.

Work Schedule:

• A 37.5-hour work week with free weekends ensures a healthy work-life balance, aligning with day shift requirements for Australian clients. This structured schedule supports focused work and efficient process execution.

📝 Enhancement Note: The work environment is designed to be supportive and conducive to productivity, with a clear emphasis on employee well-being and work-life balance, which is a significant draw for talent in the BPO industry. The location's accessibility is also a practical consideration for on-site employees.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess foundational qualifications and experience.

• Skills & Practical Tests: Subject to a number of skills and practical tests to evaluate design proficiency, problem-solving abilities, and adherence to standards.

• Interview Rounds: Likely includes interviews with hiring managers, potential team members, and possibly the Australian founder to assess fit, strategic thinking, and leadership potential.

• Portfolio Presentation: Candidates may be asked to present and walk through their portfolio, discussing their design process, strategic rationale, and impact.

Portfolio Review Tips:

• Highlight Brand Identity: Ensure your portfolio clearly showcases end-to-end brand identity projects with a strong strategic narrative.

• Demonstrate System Thinking: Illustrate how your designs form cohesive visual systems, not just isolated assets.

• Explain Your Process: Be prepared to articulate your design methodology, from brief interpretation to final delivery.

• Quantify Impact: Where possible, include metrics or outcomes that demonstrate the effectiveness of your designs on client business objectives.

• Showcase Leadership: Include any examples of mentoring, guiding junior designers, or leading design initiatives.

Challenge Preparation:

• Be prepared for practical design exercises that may test your ability to translate a brief into a visual concept under timed conditions.

• Practice articulating your design decisions and strategic thinking concisely.

• Familiarize yourself with the company's culture and values ("Always Be Kind") to demonstrate cultural fit during interviews.

📝 Enhancement Note: The interview process emphasizes practical skills assessment and strategic thinking alongside portfolio review. Candidates should be prepared to demonstrate not only their design craft but also their ability to think strategically and lead.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite (Non-negotiable): Mastery of Photoshop, Illustrator, and InDesign is essential for all design tasks.

• Figma (Likely): Proficiency is expected for modern workflows, collaboration, and prototyping.

• Presentation Tools: Competency in Keynote or PowerPoint for client presentations and internal strategy discussions.

Analytics & Reporting:

CRM & Automation:

• No direct CRM or automation tool requirements are specified for this design role, but awareness of how design assets are deployed within marketing automation platforms or CRM campaigns would be advantageous.

📝 Enhancement Note: The technology stack is standard for a senior graphic designer, with a strong emphasis on Adobe Creative Suite and an increasing expectation for proficiency in Figma. Understanding the deployment of design assets within broader marketing technology stacks is a plus.

👥 Team Culture & Values

Operations Values:

• Always Be Kind: This core value permeates all interactions, fostering a supportive, respectful, and collaborative environment.

• People Development: A strong commitment to continuous learning, with unlimited training opportunities to help employees become their best selves.

• Client Focus: Delivering high-quality services and building strong relationships with international clients, exemplified by the Australian client focus.

• Efficiency & Quality: Striving for excellence in all tasks, ensuring both high standards in design craft and efficient project delivery.

Collaboration Style:

• Cross-functional Integration: Expected to collaborate closely with strategy, development, and marketing teams to create cohesive GTM solutions.

• Mentorship & Support: A culture where senior members guide and uplift junior team members.

• Open Communication: Encouraging feedback and open dialogue to foster continuous improvement and a positive work environment.

📝 Enhancement Note: The "Always Be Kind" ethos is central to Brainbox's culture, aiming to create a positive and productive workplace. This value, combined with a focus on professional development and client success, defines the team's operational approach.

⚡ Challenges & Growth Opportunities

Challenges:

• Strategic Translation: Effectively translating diverse client strategies into compelling and commercially viable visual identities.

• Maintaining Consistency: Ensuring brand consistency across a wide range of digital and print applications, especially in fast-paced project environments.

• Mentoring Junior Designers: Balancing individual design responsibilities with the demands of guiding and developing less experienced team members.

• Adapting to Client Needs: Rapidly understanding and adapting to the specific requirements and brand expectations of an international client.

Learning & Development Opportunities:

• Unlimited Training: Access to extensive training resources to continuously upskill in design software, techniques, and strategic thinking.

• International Client Exposure: Gaining experience working with clients from different cultural backgrounds and markets.

• Leadership Development: Opportunities to hone leadership and mentoring skills, preparing for future management roles.

• Industry Best Practices: Staying abreast of evolving design trends, tools, and methodologies through continuous learning.

📝 Enhancement Note: The challenges of this role are typical for a senior creative position servicing international clients, emphasizing the need for adaptability, strategic thinking, and leadership. The growth opportunities are robust, particularly in skill development and career progression within the BPO structure.

💡 Interview Preparation

Strategy Questions:

• "How do you approach translating a client's business strategy into a visual brand identity?" (Focus on your process, research, and strategic rationale.)

• "Describe a time you had to build a complete visual system from scratch. What were the key elements, and how did you ensure consistency?" (Highlight your system-building skills and attention to detail.)

Company & Culture Questions:

• "What does 'Always Be Kind' mean to you in a professional context, and how would you embody this value?" (Align your response with Brainbox's core value.)

• "Why are you interested in working with an Australian client and in a day shift?" (Showcase your understanding of client service and operational alignment.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly articulate the brief, your strategic approach, the design solutions, and the outcomes.

• Focus on Systems: Emphasize projects where you built comprehensive visual systems, not just individual assets.

• Highlight Seniority: Showcase leadership aspects, problem-solving, and strategic contributions.

• Be Prepared for Tests: Expect practical design challenges that assess your core skills and ability to work under pressure.

📝 Enhancement Note: Interview preparation for this role should focus on demonstrating strategic design thinking, leadership capabilities, and a strong understanding of brand systems, in addition to core design skills. Cultural fit and client service orientation are also critical.

📌 Application Steps

To apply for this Senior Graphic Designer position:

• Submit your application through the provided link on Workable.

• Portfolio Customization: Tailor your portfolio to prominently feature your strongest brand identity and visual system design projects, emphasizing strategic thinking and end-to-end execution.

• Resume Optimization: Highlight experience relevant to international clients, brand identity development, system building, leadership, and proficiency in Adobe Creative Suite and Figma. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, strategic rationale, and leadership experience. Prepare to discuss your understanding of Brainbox's culture and values.

• Company Research: Thoroughly review Brainbox's website and values to understand their approach to BPO and employee development.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.