Senior Content Designer / UX Writer

Parser Limited
Full_time

📍 Job Overview

Job Title: Senior Content Designer / UX Writer Company: Parser Limited Location: Spain, Portugal, England (Remote/Hybrid) Job Type: Full-Time Category: Content Design / UX Writing Date Posted: 2026-02-20 Experience Level: Experienced (5+ years) Remote Status: Remote (Hybrid options available in London)

🚀 Role Summary

  • Establish the foundational content strategy and governance for a new, scalable design system across a multi-platform product.
  • Develop modular content structures and reusable frameworks to support components, journeys, and user flows.
  • Define and implement content principles, patterns, guidelines, and voice/tone standards for a distributed ownership model.
  • Create frameworks to ensure content is localized, accessible, inclusive, and system-ready for a global audience.
  • Drive collaboration with Product, Design, Research, and Engineering to integrate content seamlessly into the product development lifecycle.

📝 Enhancement Note: While the role is titled "Senior Content Designer / UX Writer," the core responsibilities and emphasis on a "design system" and "content systems" suggest a strong alignment with Revenue Operations, specifically in establishing scalable, repeatable frameworks for product messaging and user experience. This role is critical for ensuring brand consistency, user comprehension, and operational efficiency in content delivery across a growing product suite.

📈 Primary Responsibilities

  • Design System Content Strategy: Define and document content principles, patterns, and guidelines for a net-new design system, ensuring consistency and scalability across all product interfaces.
  • Modular Content Framework Development: Create reusable content structures and modular components that can be easily adapted across different brands, languages, and user journeys.
  • Voice, Tone, and Brand Alignment: Shape and maintain voice and tone principles that can flex across multiple brands while ensuring a cohesive user experience, even with distributed ownership.
  • Localization and Accessibility Frameworks: Develop robust frameworks for content localization, ensuring high-quality translation and cultural adaptation, and championing accessibility and inclusive language standards.
  • Cross-functional Collaboration: Partner closely with Product Management, UX Research, Product Design, and Engineering teams to integrate content considerations early and throughout the product development process.
  • Error Messaging and Transactional Content: Contribute to the design and optimization of error messages, system feedback, and transactional flows to enhance user comprehension and usability at scale.
  • Content Governance and Auditing: Establish processes for content governance, auditing, and maintenance within the design system to ensure ongoing quality and adherence to standards.

📝 Enhancement Note: The emphasis on "scalable content structures," "modular components," and "reusable flows" strongly indicates a need for operations-minded thinking. The candidate will be building the infrastructure for content, which is analogous to building operational frameworks. The ability to support localization and multi-brand environments also points to the need for systematic approaches to content management.

🎓 Skills & Qualifications

Education: Bachelor's degree in English, Communications, HCI, Design, or a related field, or equivalent practical experience.

Experience:

  • 5+ years of progressive experience in UX writing, content design, or a similar role focused on digital product content strategy.
  • Proven experience working within or actively contributing to the definition of design systems and content systems.
  • Demonstrated ability to think systemically about content across the entire user journey, not in isolation.

Required Skills:

  • UX Writing & Content Design: Expertise in crafting clear, concise, and user-centered copy for digital interfaces.
  • Design Systems Thinking: Deep understanding of design systems principles and how content integrates within them.
  • Content Strategy & Governance: Ability to define content strategies, principles, and governance models.
  • Cross-functional Collaboration: Excellent interpersonal and communication skills to effectively partner with diverse teams (Product, Design, Engineering, Research).
  • Systems Mindset: Ability to approach content creation and management from a scalable, modular, and systematic perspective.
  • Localization & Internationalization: Experience supporting multi-language and multi-brand environments.

Preferred Skills:

  • Content Modeling: Experience with content modeling techniques for structured content.
  • Information Architecture: Understanding of IA principles and how content fits into the overall structure.
  • Accessibility Standards: Knowledge of WCAG or other accessibility guidelines related to content.
  • Inclusive Language: Proficiency in applying inclusive language principles.
  • Tool Proficiency: Familiarity with design system tools (e.g., Figma, Sketch) and content management systems (CMS).

📝 Enhancement Note: The "systems mindset" and "experience working within or helping define design systems and content systems" are critical for this role. This translates to an operational capability – the ability to build repeatable frameworks and processes for content, much like a revenue operations professional builds frameworks for sales processes. The preferred skills also hint at the need for structured thinking and data-informed approaches to content.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Design System Case Study: Showcase a project where you contributed to or defined content for a design system, detailing the process from establishing principles to implementation.
  • Scalable Content Framework Example: Present an example of how you designed modular content structures or reusable content patterns that supported multiple products, brands, or languages.
  • Voice & Tone Guidelines: Include samples of voice and tone guidelines you developed, demonstrating how they were applied and managed across different contexts.
  • Localization/Accessibility Initiative: Highlight a project where you specifically addressed localization challenges or championed accessibility and inclusive language within a digital product context.

Process Documentation:

  • Content Strategy Definition: Demonstrate how you would approach defining content principles, patterns, and guidelines for a new design system.
  • Workflow Design: Illustrate your process for collaborating with cross-functional teams (Product, Design, Engineering) to integrate content into the product development lifecycle.
  • Systematic Content Implementation: Provide an example of how you ensure content is implemented consistently and efficiently across different platforms or components.

📝 Enhancement Note: For a role focused on building a "net-new design system," a portfolio showcasing systematic thinking and the ability to create scalable, reusable assets is paramount. This is where a candidate can demonstrate their operational capabilities in content strategy, akin to how a Revenue Operations candidate would showcase process optimization frameworks. The portfolio should emphasize the process of creating scalable content, not just the final copy.

💵 Compensation & Benefits

Salary Range: Based on the "5+ years of experience," "Senior" title, and the company's description of "triple-digit growth" and "highly competitive compensation package," a Senior Content Designer / UX Writer in the UK (London) or Portugal would typically command a salary range between £60,000 - £85,000 GBP or €65,000 - €90,000 EUR annually.

  • UK (London): Given London's high cost of living and established tech market, salaries tend to be at the higher end of this range. The hybrid model (2-3 days in office) also influences compensation.
  • Portugal (Remote): While remote, salaries in Portugal generally align with local market rates, potentially falling towards the lower to mid-end of the stated range, though competitive for the local market. The company's global growth and "highly competitive" statement suggest they aim to attract top talent regardless of location within their specified regions.

This estimate is based on industry benchmarks for senior UX writing and content design roles in Western Europe, considering the company's growth phase and stated compensation philosophy.

Benefits:

  • Highly competitive compensation package.
  • Medical insurance.
  • Opportunity to join a rapidly growing organization (triple-digit growth) impacting software product development.
  • Access to a multicultural community of tech experts.
  • Potential for professional growth and development within a dynamic environment.

Working Hours:

  • The role likely involves standard full-time working hours, estimated at 40 hours per week.
  • For the UK (London) hybrid role, employees are expected to be in the office 2-3 days per week.
  • For remote roles in Spain and Portugal, flexibility is implied, but core working hours will be expected to align with team collaboration needs.

📝 Enhancement Note: Salary ranges are estimates based on publicly available data for senior UX/Content Design roles in the UK and Portugal, considering factors like cost of living and market demand for specialized skills. The company's emphasis on "highly competitive" suggests aiming for the upper quartile.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software Development / Technology (specifically focused on product development tools/platforms, implied by "changing the paradigm on how software products are built"). Company Size: Growing rapidly, indicated by "triple-digit growth." Likely moving from a startup phase to a scale-up phase, implying a dynamic and evolving environment. Founded: Not specified, but the growth trajectory suggests a relatively young or recently accelerated company.

Team Structure:

  • Design System Team: This role is central to establishing a new design system, suggesting the formation or expansion of a dedicated design system team.
  • Cross-functional Collaboration: Operates within a matrix structure, collaborating closely with Product Management, UX Research, Product Design, and Engineering teams.
  • Reporting: Likely reports into a Head of Design, Director of Product, or potentially a dedicated Content Strategy lead, depending on the current organizational maturity.

Methodology:

  • Agile Development: Likely utilizes agile methodologies for product development, requiring iterative content design and close integration with engineering sprints.
  • Data-Informed Design: While not explicitly stated, a growing tech company often leverages user research, A/B testing, and analytics to inform design and content decisions.
  • Systematic Approach: Emphasis on building scalable, modular, and reusable systems points to a process-oriented and efficiency-driven methodology.

Company Website: https://www.parserdigital.com/ (derived from domain_derived)

📝 Enhancement Note: The company's rapid growth and focus on changing how software products are built suggest an innovative, fast-paced, and possibly disruptive culture. The "multicultural community of tech experts" implies a diverse and globally-minded workforce.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior individual contributor role, focusing on establishing foundational systems and processes for content. It requires strategic thinking, system design capabilities, and the ability to influence product direction. It's a critical role for operationalizing content at scale.

Reporting Structure: The role will likely report into a design or product leadership position. Collaboration will be broad, spanning multiple departments, which offers significant visibility and influence.

Operations Impact: The content designed will directly impact user experience, brand perception, product adoption, and operational efficiency in content management. By building a scalable design system, this role enables faster product development, consistent user journeys, and easier localization, all critical operational outcomes for a growing tech company.

Growth Opportunities:

  • Leadership in Content Systems: Opportunity to become a subject matter expert and leader in content design systems, potentially building and managing a content team as the system matures.
  • Strategic Influence: Shape the future of content strategy and product communication for a rapidly growing organization.
  • Skill Specialization: Deepen expertise in areas like content modeling, localization strategy, and accessible design through hands-on system building.
  • Cross-functional Expertise: Gain deep experience working across product, design, and engineering, enhancing understanding of the full product development lifecycle.

📝 Enhancement Note: This role is crucial for operationalizing content. A candidate who excels here can leverage this experience to move into leadership roles within content strategy, design systems management, or even broader product operations functions that require systematic thinking and process development.

🌐 Work Environment

Office Type: The company offers a hybrid model in London, indicating a physical office space designed for collaboration. Remote work is available in Spain and Portugal.

Office Location(s):

  • London, England: Hybrid model requires 2-3 days per week in the office. Specific office location not provided but implied to be accessible for employees.
  • Spain & Portugal: Flexible remote work, allowing employees to work from home or a co-working space.

Workspace Context:

  • Collaborative Environment: The hybrid model and emphasis on cross-functional collaboration suggest an environment that values teamwork and in-person interaction for key discussions.
  • Technology & Tools: Employees will likely have access to modern design and collaboration tools necessary for remote and hybrid work, including design software, communication platforms, and project management tools.
  • Global Team Interaction: The role involves working with a "multicultural community," meaning daily interaction with colleagues from diverse backgrounds and time zones.

Work Schedule: Standard full-time hours (approx. 40 hours/week) are expected, with flexibility for remote workers. Core hours will likely be established to facilitate cross-team collaboration, particularly with colleagues in different regions.

📝 Enhancement Note: The blend of hybrid and fully remote options caters to different working preferences. For the London office, expect a professional, collaborative workspace. For remote employees, the environment will depend on their personal setup, but the company culture will likely foster connection and communication despite physical distance.

📄 Application & Portfolio Review Process

Interview Process:

  1. Initial Screening: A recruiter or hiring manager will review your application and resume, focusing on relevant experience in UX writing, content design, and design systems.
  2. Portfolio Review & Interview: You will likely be asked to present your portfolio, showcasing specific examples of your work, particularly those related to design systems, content strategy, and scalable content solutions. This will be followed by an interview to discuss your experience, approach, and problem-solving skills.
  3. Skills-Based Challenge: A take-home assignment or live exercise may be given to assess your ability to apply content design principles to a specific problem, likely related to creating content for a design system component or flow.
  4. Cross-functional Interviews: You will meet with key stakeholders from Product, Design, and Engineering to assess your collaboration style, communication skills, and ability to influence decisions.
  5. Final Interview: A final discussion, possibly with senior leadership, to assess cultural fit, strategic thinking, and overall suitability for the role.

Portfolio Review Tips:

  • Showcase Systems Thinking: Clearly articulate your process for designing scalable, reusable content. Use case studies that demonstrate how you built foundational elements rather than just isolated pieces of copy.
  • Quantify Impact: Where possible, include metrics or qualitative feedback demonstrating the success of your content solutions (e.g., improved task completion rates, reduced support queries, increased brand consistency).
  • Highlight Collaboration: Describe your process for working with cross-functional teams. Show examples of how you incorporated feedback and influenced design/product decisions.
  • Demonstrate Process: For each project, explain your methodology, the challenges you faced, and how you overcame them. Focus on the "why" behind your design decisions.
  • Tailor to the Role: Emphasize work related to design systems, content systems, localization, and voice/tone development.

Challenge Preparation:

  • Understand Design System Principles: Familiarize yourself with common design system components and how content functions within them.
  • Practice Content Modeling: Be prepared to think about how content can be structured for reusability and modularity.
  • Articulate Voice & Tone: Practice defining and applying specific voice and tone guidelines to different scenarios.
  • Focus on Scalability: Consider how your solutions can scale across multiple brands and languages.

📝 Enhancement Note: The emphasis on a "new, scalable design system" means interviewers will be looking for candidates who can build from the ground up, not just maintain existing systems. Your portfolio and challenge responses should highlight your ability to create foundational frameworks and processes.

🛠 Tools & Technology Stack

Primary Tools:

  • Design Software: Figma, Sketch, or Adobe XD (for creating and documenting content within design components).
  • Collaboration Tools: Slack, Microsoft Teams (for daily communication and cross-functional interaction).
  • Project Management: Jira, Asana, Trello (for managing tasks, sprints, and workflows within product development cycles).

Analytics & Reporting:

  • User Analytics: Google Analytics, Amplitude, Mixpanel (to understand user behavior and content performance).
  • A/B Testing Tools: Optimizely, VWO (for testing content variations and measuring impact).

CRM & Automation:

  • Content Management Systems (CMS): Experience with various CMS platforms could be beneficial for managing and deploying content.
  • Localization Platforms: Familiarity with tools used for translation management (e.g., Phrase, Lokalise) would be advantageous.
  • Design System Platforms: Tools like Zeroheight or Storybook (for documenting design system components and content guidelines).

📝 Enhancement Note: While specific tools are not listed, familiarity with industry-standard design, collaboration, and project management tools is expected. Experience with content management and localization platforms will be a significant advantage given the role's responsibilities.

👥 Team Culture & Values

Operations Values:

  • Scalability & Reusability: A core value will be the creation of content solutions that are designed for growth and can be reused efficiently across the product.
  • Consistency & Clarity: Commitment to delivering clear, consistent, and user-friendly content across all touchpoints.
  • Collaboration & Transparency: Open communication and a collaborative spirit are essential for working effectively with cross-functional teams.
  • Data-Driven Decision Making: Using research, analytics, and user feedback to inform content strategy and design choices.
  • User-Centricity: Placing the user's needs and experience at the forefront of all content design decisions.

Collaboration Style:

  • Partnership: Works as a close partner to Product, Design, Research, and Engineering, integrating content expertise into their workflows.
  • Advocacy: Champions the importance of content and user experience, influencing decisions to ensure high-quality, user-centered outcomes.
  • Feedback-Oriented: Actively seeks and provides constructive feedback to improve content and processes.
  • Systematic Integration: Focuses on embedding content processes and best practices within the broader product development lifecycle.

📝 Enhancement Note: The culture likely values innovation, efficiency, and a strong sense of ownership. The ability to build "net-new" systems suggests a proactive and entrepreneurial mindset within the team.

⚡ Challenges & Growth Opportunities

Challenges:

  • Building from Scratch: Establishing the content foundation for a new design system requires defining processes and standards in a nascent environment.
  • Balancing Scalability and Brand Flexibility: Creating content frameworks that are both broadly scalable and adaptable to specific brand needs can be complex.
  • Distributed Ownership: Ensuring consistent application of content principles across teams with potentially distributed ownership requires strong governance and communication.
  • Cross-functional Alignment: Gaining buy-in and ensuring seamless integration of content strategy with Product, Design, and Engineering workflows requires strong influence and diplomacy.

Learning & Development Opportunities:

  • Design System Expertise: Become a leader in building and scaling content within design systems.
  • Content Strategy Leadership: Develop advanced skills in content strategy, governance, and information architecture.
  • Cross-functional Mastery: Deepen understanding of product development lifecycles and inter-departmental collaboration.
  • Industry Trends: Stay abreast of evolving best practices in UX writing, content design, localization, and accessibility.

📝 Enhancement Note: The challenges presented are opportunities to demonstrate strategic thinking, problem-solving, and leadership in establishing operational excellence for content.

💡 Interview Preparation

Strategy Questions:

  • "Describe your process for defining content principles and guidelines for a new design system. How do you ensure they are adopted and maintained?" (Focus on your systematic approach, governance, and collaboration methods).
  • "How do you approach creating modular content structures that can support multiple brands and languages? Provide an example." (Highlight your systems thinking, understanding of localization, and ability to create reusable frameworks).
  • "Walk us through a time you influenced product or design decisions through your content strategy. What was the outcome?" (Showcase your communication, negotiation, and advocacy skills, and ability to quantify impact).

Company & Culture Questions:

  • "What interests you about Parser Limited and our mission to change how software products are built?" (Research the company's mission, values, and recent news).
  • "How do you foster collaboration with engineers and product managers, especially when they may not prioritize content initially?" (Demonstrate your understanding of cross-functional dynamics and your ability to build relationships).
  • "How do you ensure inclusivity and accessibility in your content design?" (Prepare examples of how you've applied these principles).

Portfolio Presentation Strategy:

  • Structure: Organize your portfolio by key themes: Design Systems, Scalable Content, Voice & Tone, Localization/Accessibility.
  • Storytelling: For each case study, clearly articulate the problem, your approach (process, tools, collaboration), the solution, and the measurable impact.
  • Focus on Process: Emphasize how you achieved results, not just the final copy. Detail your systems thinking and operational approach to content.
  • Be Prepared for Deep Dives: Anticipate questions about your methodologies, decision-making rationale, and how your work integrates with broader product development.

📝 Enhancement Note: Prepare to discuss your experience with design systems and content systems in detail. The interview will heavily focus on your ability to build and scale content infrastructure, demonstrating operational rigor.

📌 Application Steps

To apply for this Senior Content Designer / UX Writer position:

  • Submit your application through the provided link on the Parser Limited careers page.
  • Tailor your Resume: Highlight keywords related to content design, UX writing, design systems, content strategy, scalability, localization, and cross-functional collaboration. Quantify achievements where possible.
  • Curate Your Portfolio: Select 2-3 of your strongest projects that best demonstrate your experience with design systems, scalable content, and process definition. Ensure it clearly showcases your systematic approach and impact.
  • Prepare Your Portfolio Presentation: Practice walking through your portfolio, focusing on your process, collaborative methods, and the operational aspects of your content design work. Be ready to discuss how you would approach building a content system from scratch.
  • Research Parser Limited: Understand their mission, growth trajectory, and any publicly available information about their product or culture to articulate your interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Candidates must possess over 5 years of experience in UX writing or content design for complex digital products, demonstrating a strong systems mindset across full user journeys. Essential requirements include experience defining design/content systems and the ability to shape voice and tone principles across multiple brands.