SAP UX Fiori Functional Consultant

📍 Job Overview

Job Title: SAP UX Fiori Functional Consultant

Company: C5MI Insight

Location: United States - Remote

Job Type: Full-Time

Category: Revenue Operations, Sales Operations, GTM Operations (Leveraging SAP Fiori for operational efficiency and user experience)

Date Posted: March 26, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Fully Remote

🚀 Role Summary

• This role is critical for enhancing user experience and operational efficiency within SAP environments, specifically focusing on SAP Fiori applications.

• The SAP UX Fiori Functional Consultant will bridge the gap between business needs and technical solutions, ensuring front-end applications are intuitive and effective for retail and operational use cases.

• Key involvement in the design and specification of user interfaces and workflows for mobile and browser-based SAP applications, directly impacting daily operational execution.

• This position requires a strong understanding of SAP business processes and the ability to translate complex requirements into actionable functional specifications for development teams.

📝 Enhancement Note: While the role is "SAP UX Fiori Functional Consultant," its core function of designing user-facing applications for operational environments (retail, warehouse) strongly aligns with GTM Operations and Sales Operations principles, focusing on the efficiency and effectiveness of tools used by customer-facing or operations-critical teams. The emphasis on front-end design and user experience directly impacts the adoption and productivity of these tools.

📈 Primary Responsibilities

• Lead requirement gathering sessions with business stakeholders to thoroughly understand needs for SAP Fiori applications in retail and operational settings.

• Translate complex business requirements into clear, concise, and actionable functional specifications for SAP Fiori applications, focusing on front-end user experience and workflows.

• Design intuitive and efficient user interfaces (UI) and user experiences (UX) for SAP Fiori applications, adhering to SAP's UX design principles and best practices.

• Define detailed screen layouts, user interactions, navigation flows, and functional behaviors for a range of SAP Fiori applications, prioritizing optimization for mobile devices and handheld scanners.

• Collaborate closely with SAP developers and technical teams to ensure functional designs are accurately implemented, providing ongoing clarification and feedback throughout the development lifecycle.

• Develop and execute comprehensive test plans, including unit testing and user acceptance testing (UAT), to validate that designed applications meet specified requirements and user needs.

• Provide post-deployment support for SAP Fiori applications, addressing any issues, and facilitating enhancements to improve functionality and user satisfaction.

• Ensure all designed Fiori applications are optimized for performance and usability on handheld devices and scanners commonly used in retail and warehouse environments.

📝 Enhancement Note: The original description focuses on "front-end consumption, not the backend requirements." This enhancement clarifies that the responsibility lies in designing the front-end experience and writing specifications for it, which is a crucial part of the overall solution but distinct from backend configuration or ABAP development.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 5-10 years of experience in SAP functional consulting, with a significant focus on SAP Fiori application design and implementation.

• Proven experience in gathering and analyzing business requirements, translating them into detailed functional specifications for enterprise applications.

• Demonstrated experience in designing user interfaces and workflows for mobile and browser-based applications.

• Experience working collaboratively with SAP development teams to deliver solutions.

Required Skills:

• SAP Fiori Expertise: Deep understanding and hands-on experience with SAP Fiori applications, including design principles and common patterns.

• Functional Design: Proven ability to create detailed functional specifications for front-end application enhancements.

• Requirement Gathering & Analysis: Strong skills in eliciting, documenting, and analyzing business requirements from diverse stakeholders.

• User Experience (UX) Design: Proficiency in designing intuitive, user-friendly interfaces and workflows, with a focus on mobile optimization.

• SAP Business Processes: Solid understanding of core SAP business processes, particularly those relevant to retail or operational environments.

• Mobile & Handheld Device Experience: Experience designing applications specifically for mobile devices and handheld scanners (e.g., Zebra devices).

• Cross-Functional Collaboration: Ability to work effectively with developers, business users, and other project team members.

• Testing Methodologies: Familiarity with unit testing and user acceptance testing (UAT) processes.

Preferred Skills:

• Familiarity with SAP's UX design tools and methodologies.

• Experience with specific SAP modules relevant to retail or supply chain operations (e.g., SAP MM, SAP SD, SAP WM/EWM).

• Knowledge of common warehouse management or retail store operations processes.

• Experience with Agile development methodologies.

• Familiarity with creating mockups or prototypes for user interfaces.

📝 Enhancement Note: The "5-10 years" experience level is inferred from the role's complexity and the expectation to translate requirements into functional designs, which typically requires a seasoned professional. The emphasis on "front-end consumption" and specific device experience suggests a role focused on user-facing application design rather than deep backend configuration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrable examples of functional specifications written for SAP Fiori or similar front-end applications, clearly outlining user flows, screen elements, and interactions.

• Case studies showcasing the design of user interfaces and workflows for mobile or handheld devices, highlighting optimization strategies and user-centric design principles.

• Documentation or examples of how you translated complex business requirements into simplified, effective user experiences for operational tasks.

Process Documentation:

• Ability to document user workflows and interaction designs in a structured, clear, and repeatable format suitable for developer handoff.

• Documentation of testing scenarios and results for Fiori applications, demonstrating a commitment to quality and user satisfaction.

• Processes for gathering and validating user feedback to drive iterative improvements in application design.

📝 Enhancement Note: For a functional consultant role focused on front-end design, a portfolio is crucial. It needs to showcase the ability to articulate design decisions and translate business needs into technical requirements for developers, especially concerning user experience on specific devices.

💵 Compensation & Benefits

Salary Range: $90,000 – $125,000 annually

Explanation of Range: This range is based on the provided compensation information and reflects the mid-to-senior level experience required for an SAP UX Fiori Functional Consultant in the US market, considering the remote work arrangement. Factors such as specific SAP module expertise, depth of Fiori design experience, and the candidate's location within the US (affecting cost of living and market demand) will influence the final offer.

Benefits:

• Comprehensive medical, dental, and vision insurance coverage.

• Life insurance policy.

• Long-term disability coverage.

• 401(k) retirement savings plan.

• Bonus opportunities, reflecting performance and company success.

• Paid holidays for time off and celebration.

• Generous paid time off (PTO) for work-life balance.

• Access to C5MI's benefits information portal for detailed plan specifics.

Working Hours: 40 hours per week, standard full-time commitment. The remote nature of the role may offer some flexibility in scheduling, but consistent availability for collaboration with US-based teams and stakeholders is expected.

📝 Enhancement Note: The salary range and benefits are directly extracted from the provided text. The explanation clarifies the factors influencing the salary within the stated range, common for operations and IT consulting roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology and Services, Consulting, Supply Chain Management, Retail Technology. C5MI operates at the intersection of these industries, providing specialized SAP and supply chain expertise.

Company Size: C5MI is described as a "high-performance team," suggesting a focused, agile, and potentially lean organization rather than a large conglomerate. The emphasis on "top-tier talent" implies a curated group of experienced professionals.

Founded: The founding date is not specified, but the company's description suggests a mature firm that has established itself as a provider of mission-critical solutions.

Team Structure:

• The operations and consulting teams at C5MI are likely structured around project-based engagements, with consultants assigned to specific client challenges.

• Consultants are expected to be self-sufficient, client-facing, and directly influence outcomes, indicating a flat or matrixed reporting structure within projects.

Methodology:

• C5MI emphasizes a "high-performance" and "mission-critical" approach, suggesting rigorous project management, data-driven decision-making, and a focus on delivering tangible results under pressure.

• The company culture values initiative, accountability, continuous growth, and hands-on problem-solving, indicating a preference for agile and iterative development and implementation processes.

• A strong emphasis on delivering business value and solving complex challenges drives their operational methodologies.

Company Website: https://www.c5mi.com/

📝 Enhancement Note: Inferences about team structure and methodology are drawn from the company's self-description as a "high-performance team of SAP and supply chain experts" that "solve complex, mission critical challenges" and "reward initiative, accountability, and continuous growth." This suggests a project-driven, results-oriented, and talent-focused environment.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-to-senior level functional consulting position within SAP's UX/Fiori domain. It requires a blend of deep functional knowledge, strong design thinking, and effective stakeholder management skills. The scope involves influencing front-end application design that directly impacts operational efficiency and user productivity.

Reporting Structure: Typically, an SAP UX Fiori Functional Consultant would report to a Project Manager or a Practice Lead within C5MI, especially during client engagements. Within client projects, they would collaborate closely with client IT teams and business unit leaders.

Operations Impact: The primary impact of this role is on the usability, efficiency, and adoption of SAP Fiori applications. By designing intuitive and optimized user experiences, the consultant directly contributes to improved operational workflows, reduced data entry errors, faster task completion, and enhanced productivity for end-users in retail and operational environments. This, in turn, supports the client's broader business objectives by streamlining operations and potentially reducing costs.

Growth Opportunities:

• Specialization: Deepen expertise in specific SAP modules (e.g., Retail, Supply Chain) or advanced Fiori design patterns.

• Leadership: Transition into roles such as Lead Fiori Functional Consultant, Solution Architect, or Project Manager, leading teams and defining strategic direction for SAP UX initiatives.

• Skill Expansion: Develop skills in broader SAP functional areas, enterprise architecture, or change management to offer more comprehensive consulting services.

• Client Relationship Management: Grow into roles focused on managing key client accounts and driving strategic technology partnerships.

📝 Enhancement Note: The growth analysis is based on typical career progression for specialized IT consultants, particularly within enterprise software like SAP. The focus is on how this specific role can be a stepping stone to more senior or strategic positions.

🌐 Work Environment

Office Type: Fully Remote. This role operates entirely outside of a traditional office setting, requiring self-discipline and effective remote communication strategies.

Office Location(s): Not applicable, as the role is fully remote within the United States.

Workspace Context:

• Collaborative Environment: While remote, collaboration is key. This involves active participation in virtual meetings, utilizing collaboration tools (e.g., Microsoft Teams, Slack), and engaging in real-time discussions with colleagues and clients.

• Operations Tools & Technology: Access to a robust set of collaboration and project management tools will be essential. This includes the SAP Fiori development environment, requirement management tools, and communication platforms.

• Operations Team Interaction: Regular interaction with SAP developers, other functional consultants, project managers, and client stakeholders is expected through virtual channels.

Work Schedule: Standard 40-hour work week. While remote work offers flexibility, consultants must be available during core business hours for meetings and urgent client needs, likely aligning with US time zones.

📝 Enhancement Note: The "Work Environment" section is adapted to reflect the "Fully Remote" status. The focus shifts to virtual collaboration, necessary tools, and the importance of maintaining connectivity and availability.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will conduct an initial call to assess basic qualifications, interest, and cultural fit.

• Technical Interview(s): One or more interviews with hiring managers or senior consultants focusing on SAP Fiori expertise, functional design capabilities, requirement gathering techniques, and experience with mobile/handheld devices. Expect scenario-based questions.

• Portfolio Review: Candidates will likely be asked to present examples from their portfolio, showcasing functional specifications, UI/UX design work, and case studies of mobile application design.

• Final Interview: May involve a discussion with senior leadership or a more in-depth technical challenge.

Portfolio Review Tips:

• Highlight Design & Requirements: Focus on how you translated business needs into specific Fiori application designs and functional specifications.

• Showcase Mobile Optimization: Clearly demonstrate your experience designing for handheld devices and scanners, explaining the specific challenges and solutions.

• Quantify Impact: Where possible, explain the business benefits or improvements achieved through your Fiori application designs (e.g., increased efficiency, reduced errors).

• Structure for Clarity: Organize your portfolio to clearly present requirement analysis, design concepts, functional specifications, and implementation collaboration.

• Be Prepared to Discuss: Be ready to walk through your design decisions, explain trade-offs, and articulate your approach to user-centric design.

Challenge Preparation:

• Scenario-Based Questions: Prepare to discuss how you would approach designing a Fiori application for a specific retail or operational scenario (e.g., inventory management on a handheld scanner).

• Functional Specification Writing: Be ready to outline the key components of a functional specification you would write for a Fiori enhancement.

• SAP UX Principles: Review SAP's Fiori design guidelines and be prepared to discuss how you apply them.

• Stakeholder Management: Consider how you would handle conflicting requirements or feedback from different stakeholder groups.

📝 Enhancement Note: This section is tailored to the specific role, emphasizing the need for a portfolio showcasing functional specifications and mobile design experience, which are core to this position.

🛠 Tools & Technology Stack

Primary Tools:

• SAP Fiori: Core technology for application design and development.

• SAP Gateway/OData: Understanding of how Fiori apps connect to backend services.

• SAP Business Processes: Knowledge of modules like SD, MM, WM/EWM, relevant to retail and operational functions.

• Mobile Device Management (MDM) Tools: Familiarity with how Fiori apps are deployed and managed on handheld devices.

Analytics & Reporting:

• Reporting Tools: Experience with SAP's reporting capabilities and how Fiori apps integrate with data visualization tools for performance monitoring.

• Analytics Platforms: General understanding of how user interaction data from Fiori apps can be analyzed to drive improvements.

CRM & Automation:

• SAP CRM: Understanding of how Fiori applications might integrate with or complement SAP CRM functionalities.

• Workflow Automation: While focused on front-end design, an awareness of how Fiori apps fit into broader workflow automation strategies is beneficial.

• Integration Tools: Knowledge of how Fiori applications interact with other SAP and non-SAP systems.

📝 Enhancement Note: The technology stack is specific to SAP Fiori and related SAP components. The emphasis is on the front-end design and integration aspects relevant to a functional consultant.

👥 Team Culture & Values

Operations Values:

• Challenge: Embracing complex problems and seeking innovative solutions in SAP Fiori design and implementation.

• Have Fun: Maintaining a positive and human-centric approach, even when working remotely and on challenging projects.

• All In: Demonstrating passion, ownership, and a commitment to delivering high-quality Fiori solutions and client satisfaction.

• Never Forget the Customer: Focusing on the end-user experience and ensuring Fiori applications provide genuine business value and ease of use.

• GSD (Get Stuff Done): Executing tasks with urgency and high velocity, delivering functional designs and supporting development efficiently.

• Empower: Fostering a collaborative environment where ideas for better user experiences are encouraged and individual strengths in Fiori design are recognized and developed.

Collaboration Style:

• Cross-Functional Integration: Working closely with SAP developers, project managers, and client business teams to ensure seamless integration of Fiori solutions.

• Process Review & Feedback: Engaging in constructive feedback loops regarding functional designs and user experience, especially during testing phases.

• Knowledge Sharing: Actively sharing insights on SAP Fiori best practices, design patterns, and lessons learned with colleagues and clients.

📝 Enhancement Note: The company's core values are directly integrated, highlighting how they would apply to a functional consultant role focused on user experience and operational efficiency within SAP.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs and Technical Constraints: Designing Fiori applications that are both user-friendly and technically feasible within SAP's architecture and development timelines.

• Keeping Pace with SAP Updates: Staying current with evolving SAP Fiori design guidelines, new controls, and platform updates to ensure best-in-class solutions.

• Remote Collaboration Effectiveness: Maintaining strong communication and collaboration with distributed teams and clients to ensure alignment on design and functionality.

• Translating Complex Backend Logic to Simple UI: Simplifying intricate backend processes into intuitive front-end user experiences for operational staff.

Learning & Development Opportunities:

• Advanced Fiori Design Certifications: Pursuing certifications that validate expertise in SAP Fiori and UX design.

• SAP Module Specialization: Expanding knowledge into specific SAP modules (e.g., Retail, Warehousing) to enhance functional design capabilities.

• UX Research & Usability Testing: Developing skills in formal UX research methodologies to further validate design decisions.

• Leadership Development: Opportunities to mentor junior consultants and lead design initiatives on client projects.

📝 Enhancement Note: Challenges and growth opportunities are framed around the specific technical domain (SAP Fiori) and the consulting nature of the role.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "Describe a situation where you had to balance conflicting business requirements for a Fiori application. How did you prioritize and reach a functional design?"

  • Preparation: Prepare a STAR method (Situation, Task, Action, Result) example focusing on your requirement analysis, negotiation, and design decision-making process. Emphasize how you ensured the final design aligned with core SAP UX principles and business objectives.

• Collaboration & Stakeholder Management: "How do you ensure effective communication and buy-in from both business stakeholders and technical developers when designing a new Fiori application?"

  • Preparation: Discuss your methods for active listening, clear documentation, and regular feedback loops. Highlight your ability to articulate technical concepts to non-technical audiences and vice-versa.

• Problem-Solving: "Imagine a Fiori application you designed is receiving poor user adoption. What steps would you take to diagnose the problem and propose solutions?"

  • Preparation: Outline a systematic approach involving user feedback, data analysis (if available), testing scenarios, and iterative design improvements.

Company & Culture Questions:

• "What interests you about C5MI and our approach to solving complex SAP challenges?"

  • Preparation: Research C5MI's values, mission, and recent projects. Connect your skills and aspirations to their focus on high-performance, mission-critical solutions.

• "How do you embody our core values, such as 'GSD' or 'Challenge,' in your daily work as a functional consultant?"

  • Preparation: Prepare specific anecdotes that demonstrate how you have exhibited these values in previous roles, particularly in demanding consulting or development environments.

• "How do you stay updated on the latest SAP Fiori design trends and best practices?"

  • Preparation: Discuss your methods for continuous learning, such as following SAP blogs, attending webinars, engaging in SAP communities, or pursuing certifications.

Portfolio Presentation Strategy:

• Focus on Impact: For each portfolio piece, clearly articulate the business problem, your design solution, and the resulting benefits (e.g., efficiency gains, improved user experience).

• Showcase Mobile-First Thinking: If presenting mobile designs, explain your rationale for specific UI elements, navigation, and optimizations for handheld devices.

• Detail Functional Specifications: Be prepared to walk through a sample functional specification, explaining how it guides developers and ensures requirements are met.

• Interactive Elements: If possible, use visual aids or interactive mockups to demonstrate user flows and interactions.

📝 Enhancement Note: The interview preparation focuses on typical questions for a functional consultant, emphasizing SAP Fiori, requirement gathering, collaboration, and the importance of a strong portfolio for this role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Greenhouse application link provided.

• Operations Portfolio Customization: Prepare or select 2-3 key projects that best showcase your SAP Fiori functional design skills, particularly your experience with mobile/handheld devices and requirement translation. Tailor your resume to highlight keywords and achievements relevant to SAP Fiori functional consulting.

• Resume Optimization: Ensure your resume clearly details your experience with SAP Fiori, functional specification writing, UI/UX design, requirement gathering, and retail/operational environments. Quantify your achievements whenever possible (e.g., "Improved process efficiency by X% through redesigned Fiori workflow").

• Interview Preparation: Practice articulating your thought process for designing user interfaces and workflows. Be ready to discuss your portfolio items in detail and answer scenario-based questions related to SAP Fiori implementation and user adoption.

• Company Research: Familiarize yourself with C5MI's core values and their emphasis on high-performance, mission-critical consulting. Understand their industry focus (SAP, supply chain) and how your skills align with their client offerings.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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