SAP Finance UI Lead

📍 Job Overview

Job Title: SAP Finance UI Lead
Company: CVS Health
Location: Cumberland, RI (with remote options in TX, IL, CT, PA)
Job Type: Full-Time
Category: Revenue Operations / Finance Operations Technology
Date Posted: October 1, 2025
Experience Level: 10+ Years
Remote Status: Hybrid/Remote Eligible (for specific US locations)

🚀 Role Summary

• Lead the strategic vision and execution for user experience (UX) and user interface (UI) within CVS Health's SAP S/4HANA finance landscape, ensuring intuitive and efficient colleague interactions.
• Drive the design, development, and implementation of SAP Fiori applications, adhering to global design standards and best practices for finance and accounting functionalities.
• Manage cross-functional projects and stakeholder relationships between Finance, Accounting, and IT to deliver impactful, user-centric solutions that enhance operational efficiency and internal controls.
• Foster a culture of continuous improvement and innovation within the SAP user experience domain, supporting ongoing transformation initiatives and system enhancements.
• Oversee and develop a team of UX/UI professionals, promoting an enterprise mindset and a commitment to transforming healthcare through technology.

📝 Enhancement Note: This role is positioned as a Senior Manager level, indicating significant responsibility for strategic direction, team leadership, and cross-departmental influence within a large enterprise. The focus on SAP S/4HANA Finance UI/UX, Fiori, and the integration with Finance/Accounting functions strongly aligns it with specialized Revenue Operations and Finance Operations Technology roles. The hybrid/remote eligibility across multiple states suggests a flexible work model for qualified candidates.

📈 Primary Responsibilities

• Leadership & Team Development:
  • Lead, mentor, and develop a dedicated team of UX/UI specialists focused on SAP finance applications.
  • Foster an engaged and collaborative team environment with a strong enterprise-wide perspective.
  • Champion change management initiatives to support the successful adoption of system migrations and enhancements.
• UX/UI Design & Development Oversight:
  • Direct the design and development lifecycle of SAP Fiori applications, ensuring alignment with Fiori design principles and corporate branding.
  • Spearhead user research, usability testing, and data analysis to gather actionable insights and inform design iterations.
  • Guide the creation of wireframes, prototypes, and high-fidelity mockups that clearly articulate user journeys and interface functionalities.
• Project & Program Management:
  • Manage a portfolio of SAP-related UX/UI projects, ensuring timely and budget-conscious delivery.
  • Develop comprehensive project plans, including scope, timelines, resource allocation, and risk mitigation strategies.
  • Proactively monitor project progress, identify potential roadblocks, and implement effective solutions.
• Strategic Stakeholder Engagement & Partnership:
  • Serve as a key liaison between Finance, Accounting, and IT departments to ensure user-centric design outcomes.
  • Build and maintain robust relationships with business stakeholders to deeply understand their needs and translate them into functional design requirements.
  • Present design concepts, project updates, and strategic roadmaps to executive leadership and cross-functional teams, incorporating feedback to refine solutions.
  • Effectively communicate competing priorities, risks, and decisions to ensure organizational alignment and successful project execution.
• Strategic SAP S/4HANA Evolution:
  • Contribute to the future strategy and roadmap for SAP S/4HANA finance applications, focusing on user experience enhancements.
  • Oversee the deployment of new functionalities and ongoing system improvements within the SAP landscape.
  • Ensure solutions are designed with a strong understanding of finance, accounting principles, and internal control requirements.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, hands-on UX/UI direction, and critical stakeholder management. The emphasis on Fiori and S/4HANA within a finance context positions this as a specialized role requiring deep understanding of both technical capabilities and business process requirements. The mention of internal controls and transformation programs suggests a need for a candidate who can navigate complex enterprise environments.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Accounting, Finance, Information Technology, Human-Computer Interaction, or a related field. Equivalent professional work experience will also be considered.

Experience:

• 8+ years of progressive experience in enterprise resource planning (ERP) systems, with a significant focus on large-scale implementations and ongoing management.
• Minimum of 3 years of direct experience with SAP S/4HANA or other core SAP modules (e.g., FI, CO, MM, SD).
• 3+ years in a direct or indirect leadership capacity, managing teams or leading project workstreams.
• Proven experience in designing and implementing user-facing solutions within complex system environments.

Required Skills:

• SAP S/4HANA Expertise: Deep understanding of SAP S/4HANA architecture, modules, and functionalities, particularly within the Finance domain.
• Fiori Design Principles: Strong knowledge of SAP Fiori design guidelines, best practices, and the ability to apply them to create intuitive user interfaces.
• UX/UI Design Fundamentals: Proficiency in UX/UI design methodologies, including user research, persona development, journey mapping, wireframing, prototyping, and usability testing.
• Finance & Accounting Acumen: Solid understanding of corporate accounting, finance operations, financial systems, and internal controls to inform design decisions.
• Project Management: Demonstrated ability to manage complex projects, including planning, execution, risk management, and stakeholder communication.
• Stakeholder Management: Excellent interpersonal and communication skills to effectively engage with diverse stakeholders across business and IT functions.
• Leadership & Team Management: Proven ability to lead, mentor, and develop a team, fostering collaboration and driving performance.
• Analytical & Problem-Solving Skills: Strong critical thinking capabilities to analyze complex systems, identify challenges, and propose effective solutions.

Preferred Skills:

• SAP Fiori/UX Certifications: Relevant certifications in SAP Fiori, UI/UX design, or related fields.
• Consulting Experience: Prior experience in a consulting role, particularly within ERP transformation or change management programs.
• Transformation Program Experience: Direct involvement in large-scale business or system transformation initiatives.
• Agile Methodologies: Familiarity with Agile development processes and their application in UX/UI design and development.
• Change Management Expertise: Experience in developing and executing change management strategies for system rollouts.

📝 Enhancement Note: The requirement for 8+ years of experience, including 3+ years in leadership and specific SAP S/4HANA experience, indicates a senior-level role. The explicit mention of Fiori design principles and the need for finance/accounting knowledge are critical differentiators for operations candidates. The preferred qualifications suggest that candidates with consulting or transformation program experience will have a competitive edge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstration of SAP Fiori Design: Showcase examples of SAP Fiori applications designed or significantly contributed to, highlighting adherence to design principles and user-centricity.
• Process Improvement Case Studies: Present detailed case studies illustrating how UX/UI design initiatives have led to tangible improvements in finance or accounting processes, such as reduced cycle times, increased accuracy, or enhanced user adoption.
• System Integration Understanding: Illustrate an understanding of how UI/UX designs integrate with backend SAP S/4HANA modules and other enterprise systems, demonstrating awareness of technical constraints and data flows.
• ROI and Impact Articulation: Clearly articulate the business impact and return on investment (ROI) of UX/UI projects, quantifying benefits where possible (e.g., efficiency gains, cost savings, improved user satisfaction metrics).

Process Documentation:

• Workflow Design & Optimization: Provide examples of documented user workflows and how they were optimized through UX/UI design interventions to improve efficiency and reduce errors.
• User Research & Testing Documentation: Include samples of user research findings, usability test reports, and how these insights directly influenced design decisions and iterative improvements.
• Design Specification Documentation: Showcase documentation for wireframes, prototypes, and final design specifications, demonstrating clarity, detail, and adherence to Fiori design standards.

📝 Enhancement Note: For a role of this caliber, a robust portfolio is essential. Candidates should be prepared to present detailed case studies that not only showcase design skills but also demonstrate a deep understanding of finance processes and the ability to drive measurable business outcomes through UX/UI enhancements within the SAP ecosystem. The ability to explain the "why" behind design choices and their impact on operational efficiency is crucial.

💵 Compensation & Benefits

Salary Range:

• $75,400 - $182,549 annually.

Explanation of Range:

• This range is representative of the Senior Manager/Lead role within the SAP Finance UI domain at a large enterprise like CVS Health. The wide spread accounts for significant variations in candidate experience, specific skill sets (e.g., depth of SAP S/4HANA vs. Fiori expertise), geographic location within the US (influencing cost of living adjustments), and prior leadership experience. Candidates with extensive experience in SAP transformations, strong finance domain knowledge, and proven leadership capabilities are likely to be positioned at the higher end of this range.

Benefits:

• Comprehensive Health & Wellness:
  • Affordable medical plan options.
  • No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Retirement & Investment:
  • 401(k) plan with matching company contributions.
  • Employee Stock Purchase Plan.
• Work-Life Balance & Support:
  • Paid Time Off (PTO).
  • Flexible Work Schedules.
  • Family Leave.
  • Dependent Care Resources.
  • Colleague Assistance Programs.
• Professional Development:
  • Tuition Assistance.
• Long-Term Benefits:
  • Retiree Medical Access.

Working Hours:

• Standard full-time, likely 40 hours per week. The role may require flexibility for critical project deadlines, system rollouts, or urgent issue resolution, potentially involving off-hours work. The hybrid/remote options offer some flexibility in daily work arrangements.

📝 Enhancement Note: The provided salary range is quite broad. Candidates should research typical Senior Manager compensation for SAP Fiori/UX leads in finance roles within major US corporations, considering specific locations if on-site work is preferred. The comprehensive benefits package at CVS Health is a significant component of the total compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare & Retail Pharmacy. CVS Health is a diversified healthcare company with a significant retail pharmacy footprint, operating health insurance plans, pharmacy benefit management services, and retail pharmacies. This broad scope means SAP systems support a wide array of complex business processes. Company Size: Large Enterprise (likely 100,000+ employees). This scale implies robust processes, significant IT infrastructure, and a structured approach to project management and change control. Founded: 1963. With a long history, CVS Health has a well-established corporate culture and a strong presence in the market.

Team Structure:

• Operations Focus: This role sits within a team responsible for the SAP S/4HANA finance user experience, likely part of a larger Finance IT or Enterprise Applications group.
• Reporting: The "Senior Manager" title suggests a direct reporting relationship to a Director or VP of Enterprise Applications, Finance Systems, or IT.
• Collaboration: Expect close collaboration with Finance business partners, Accounting teams, internal IT functional and technical teams (SAP Basis, ABAP, Security), and potentially other UX/UI teams within the organization.

Methodology:

• Agile & Waterfall Integration: Given the enterprise scale, a hybrid approach to project management is common, blending Agile for iterative development of Fiori apps with Waterfall for larger system implementations and integrations.
• Data-Driven Decision Making: Emphasis on using user data, system analytics, and business metrics to inform design choices and prioritize development efforts.
• Process Optimization Focus: A core tenet will be the continuous improvement of finance and accounting processes through enhanced user interfaces and workflows.

Company Website: https://www.cvshealth.com/

📝 Enhancement Note: Operating within a healthcare and retail giant like CVS Health means SAP implementations are critical and complex. Candidates should be prepared for a structured, process-driven environment with a strong emphasis on compliance, scalability, and cross-functional alignment. The role's success will depend heavily on navigating this complex organizational structure.

📈 Career & Growth Analysis

Operations Career Level: Senior Manager / Lead. This position represents a leadership role with significant strategic input and responsibility for a specialized area (SAP Finance UI/UX). It's a pivotal point for professionals looking to deepen their expertise in enterprise systems and user experience within a critical business function. Reporting Structure: Typically reports to a Director or VP of Finance Systems, Enterprise Applications, or a related IT leadership role. This position will likely manage a small team of designers and analysts. Operations Impact: The role directly impacts the efficiency, accuracy, and user satisfaction of finance and accounting operations. By improving the SAP user experience, this lead contributes to faster financial closing, better data integrity for reporting and controls, and improved productivity for finance colleagues. This has a downstream effect on strategic financial decision-making.

Growth Opportunities:

• Leadership Expansion: Potential to move into Director-level roles overseeing broader SAP functional areas or entire IT departments within Finance.
• Strategic SAP Roadmap Involvement: Opportunity to influence the long-term technology strategy for SAP S/4HANA and its integration with other enterprise systems.
• Cross-Functional Leadership: Transition into broader program management or strategic initiatives that span multiple business units and IT functions.
• Specialized Skill Development: Deepen expertise in advanced SAP technologies, UX research methodologies, or specific finance process areas.

📝 Enhancement Note: This role offers a clear path for career advancement within a large, stable organization. The combination of technical SAP knowledge, UX expertise, and finance domain understanding makes candidates highly valuable for future leadership opportunities within CVS Health's extensive IT and operations functions.

🌐 Work Environment

Office Type: Hybrid. The primary location is Cumberland, RI, suggesting an on-site component, but with significant remote eligibility for other specified US states. This indicates a flexible work model designed to attract talent across different regions. Office Location(s): Cumberland, RI (primary), with remote eligibility in Texas, Illinois, Connecticut, and Pennsylvania. Workspace Context:

• Collaborative Environment: Expect a mix of individual focused work (design, analysis) and collaborative sessions (team meetings, stakeholder workshops, cross-functional project discussions).
• Technology Rich: Access to a comprehensive suite of enterprise tools, including SAP systems, design software, collaboration platforms (e.g., Microsoft Teams, Jira, Confluence), and potentially specialized UX research tools.
• Cross-Functional Interaction: Frequent interaction with various departments, emphasizing the need for strong communication and relationship-building skills.

Work Schedule: Standard business hours (likely 40 hours/week), with potential for occasional extended hours during critical project phases or system go-lives. The hybrid/remote aspect provides flexibility in daily work location for eligible employees.

📝 Enhancement Note: The hybrid nature of this role, with specific remote allowances, is a key factor. Candidates should clarify expectations regarding on-site presence in Cumberland, RI, if applicable, and understand the company's policies on hybrid work arrangements. The ability to manage work effectively across different locations and time zones will be important.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter phone screen to assess basic qualifications, interest, and cultural fit.
• Hiring Manager Interview: In-depth discussion with the hiring manager focusing on leadership experience, SAP S/4HANA/Fiori knowledge, project management skills, and strategic thinking.
• Technical/Panel Interview: Assessment by a panel of peers and stakeholders (e.g., Finance leads, IT architects, fellow UX professionals). This stage will likely involve detailed technical questions, scenario-based problem-solving, and a review of the candidate's portfolio.
• Presentation/Case Study: Candidates may be asked to prepare and present a case study from their portfolio or a hypothetical scenario demonstrating their approach to designing a SAP Fiori solution for a finance challenge.
• Final Interview: Potentially with a senior leader (e.g., Director/VP) to finalize the decision and discuss overall fit.

Portfolio Review Tips:

• Focus on Impact: Curate projects that clearly demonstrate how your UX/UI contributions led to measurable business outcomes (efficiency, cost savings, accuracy improvements) within finance or ERP contexts.
• Showcase SAP Fiori Expertise: Include specific examples of Fiori apps you've designed or influenced, detailing design decisions, Fiori design principles applied, and user feedback.
• Structure for Clarity: Organize your portfolio logically, perhaps by project type or by the problem/solution/impact framework. For each project, clearly state your role, the challenge, your approach, the technologies/tools used, and the results.
• Quantify Achievements: Whenever possible, use data and metrics to support your claims about project success.
• Tailor to the Role: Highlight projects most relevant to SAP S/4HANA Finance and UI/UX, demonstrating an understanding of the specific challenges in this domain.

Challenge Preparation:

• Scenario-Based Questions: Be ready to discuss how you would approach a specific finance process redesign using Fiori (e.g., improving the invoice processing workflow, creating a better dashboard for financial reporting).
• Leadership Scenarios: Prepare examples of how you’ve managed teams, resolved conflicts, influenced stakeholders, and driven change.
• Technical Deep Dive: Refresh your knowledge on SAP S/4HANA architecture basics, Fiori app types, OData services, and common UI integration patterns.
• Finance Process Understanding: Review common finance and accounting workflows (e.g., procure-to-pay, order-to-cash, financial close, budgeting, forecasting) and how they are supported by SAP.

📝 Enhancement Note: The interview process is likely rigorous, given the senior nature of the role and the specialized skill set required. Emphasis will be placed on both technical proficiency in SAP Fiori and the ability to translate business needs into user-friendly, efficient financial solutions. A well-prepared portfolio is critical for demonstrating practical application of skills.

🛠 Tools & Technology Stack

Primary Tools:

• SAP S/4HANA: Core ERP system for finance and accounting.
• SAP Fiori: Primary framework for modern SAP user interfaces.
• SAPUI5: Underlying UI development toolkit for Fiori.
• Design & Prototyping Tools: Figma, Sketch, Adobe XD, Axure RP, or similar.
• User Research & Testing Platforms: UserTesting.com, Lookback, or internal tools for qualitative and quantitative feedback.
• Project Management Software: Jira, Confluence, Asana, Microsoft Project, or similar for workflow tracking and collaboration.

Analytics & Reporting:

• SAP Analytics Cloud (SAC): Likely used for financial dashboards and reporting, potentially integrated with Fiori.
• Business Intelligence Tools: Tableau, Power BI, or similar for broader data analysis and visualization.
• Web Analytics Tools: Google Analytics or similar (less likely for internal finance apps, but possible for related portals).

CRM & Automation:

• SAP CRM/Customer Experience (CX): Potentially relevant if customer-facing finance elements are involved.
• Workflow Automation Tools: SAP Workflow, ServiceNow, or other RPA tools might be used in conjunction with Fiori for process automation.
• Integration Platforms: SAP PI/PO, SAP Cloud Platform Integration, or Mulesoft for connecting SAP systems with other enterprise applications.

📝 Enhancement Note: Proficiency with the SAP ecosystem, particularly S/4HANA and Fiori, is paramount. Experience with modern design and prototyping tools is also essential. Familiarity with SAP's analytics and automation capabilities will be a significant advantage, showcasing an understanding of the broader enterprise technology landscape.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A commitment to understanding and meeting the needs of internal finance and accounting users, treating them as primary customers.
• Data-Driven Excellence: Utilizing data from user research, system analytics, and business performance to inform all design and development decisions.
• Efficiency & Optimization: A continuous drive to streamline processes, reduce manual effort, and improve the overall productivity of finance operations through intuitive design.
• Collaboration & Partnership: Fostering strong working relationships across Finance, Accounting, and IT to ensure alignment and successful project outcomes.
• Innovation & Continuous Improvement: Embracing new technologies and methodologies to enhance the SAP user experience and drive transformation.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with business SMEs, IT teams, and project managers to ensure solutions are technically feasible, functionally sound, and meet business objectives.
• Feedback-Driven Iteration: Embracing constructive feedback from stakeholders and users to refine designs through iterative cycles.
• Knowledge Sharing: Promoting best practices in UX/UI design and SAP Fiori development within the team and across the organization.

📝 Enhancement Note: The culture at CVS Health is likely to emphasize collaboration, data-driven decision-making, and a strong focus on operational efficiency, especially within a finance context. Candidates who can demonstrate these values in their work and communication style will be a strong cultural fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of SAP Finance: Navigating the intricate and often rigid nature of SAP finance modules and their associated business processes.
• Balancing User Needs with System Constraints: Designing intuitive interfaces within the technical and procedural limitations of a large ERP system like S/4HANA.
• Driving Adoption of New UI/UX: Ensuring that new Fiori applications and interfaces are effectively adopted by a diverse user base accustomed to existing workflows.
• Managing Competing Stakeholder Priorities: Aligning the needs and expectations of various finance, accounting, and IT stakeholders.
• Keeping Pace with SAP Evolution: Staying current with SAP's roadmap, new Fiori features, and evolving design best practices.

Learning & Development Opportunities:

• Advanced SAP S/4HANA & Fiori Training: Access to official SAP training and certifications to deepen technical expertise.
• UX Research & Design Methodologies: Opportunities to attend workshops, conferences, or pursue certifications in cutting-edge UX practices.
• Finance Process Specialization: Gaining deeper knowledge of specific finance functions (e.g., financial close, treasury, tax) through close collaboration with business teams.
• Leadership Development Programs: CVS Health likely offers internal programs for leadership skill enhancement, strategic thinking, and change management.
• Exposure to Enterprise-Wide Initiatives: Involvement in large-scale transformation programs provides broad business and IT exposure.

📝 Enhancement Note: This role presents significant opportunities for professional growth by tackling complex challenges within a leading enterprise. The ability to overcome these challenges will directly contribute to skill development and career advancement within the operations and technology domains.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to designing a new Fiori dashboard for financial reporting, considering different user roles within the Finance department." (Focus on user research, data visualization, and stakeholder alignment.)
• "How would you handle a situation where Finance stakeholders have conflicting requirements for a new SAP UI feature?" (Emphasize communication, prioritization, risk assessment, and finding innovative solutions.)
• "Walk us through a challenging SAP Fiori project you led. What were the key obstacles, how did you overcome them, and what was the ultimate business impact?" (Prepare a detailed case study from your portfolio, highlighting your problem-solving and leadership skills.)

Company & Culture Questions:

• "What do you know about CVS Health and our mission? How do you see this role contributing to our healthcare transformation goals?" (Research CVS Health's strategic initiatives, values, and recent news.)
• "How do you foster collaboration between IT and business functions like Finance?" (Share examples of successful cross-functional partnerships and your communication strategies.)
• "How do you measure the success of your UX/UI initiatives in an enterprise finance environment?" (Discuss KPIs related to user adoption, efficiency gains, error reduction, and stakeholder satisfaction.)

Portfolio Presentation Strategy:

• Tell a Story: For each portfolio piece, clearly articulate the problem, your role and approach, the solution (showcasing specific Fiori designs/wireframes), and the quantifiable results/impact.
• Highlight SAP Fiori Specifics: Point out how your designs adhere to Fiori principles, address specific SAP functionalities, and improve the user experience within the S/4HANA context.
• Demonstrate Problem-Solving: Be prepared to discuss the challenges encountered during the project and how you creatively solved them.
• Engage Your Audience: Make your presentation interactive, allowing for questions and discussions. Tailor your language to both technical and business stakeholders.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of SAP S/4HANA, Fiori design, finance processes, and leadership capabilities. The portfolio presentation is a critical component, so practice articulating the business value and impact of your work clearly and concisely.

📌 Application Steps

To apply for this SAP Finance UI Lead position:

• Submit your application through the CVS Health Careers portal via the provided URL.
• Portfolio Customization: Ensure your resume and portfolio highlight your experience with SAP S/4HANA, SAP Fiori, UX/UI design principles, and successful finance/ERP projects. Quantify achievements wherever possible.
• Resume Optimization: Tailor your resume to include keywords from the job description such as "SAP S/4HANA," "Fiori," "UX/UI Design," "Finance," "Accounting," "Project Management," and "Leadership."
• Prepare Your Narrative: Develop clear, concise stories and examples that address the likely interview questions, focusing on your leadership style, problem-solving abilities, and impact on business operations.
• Company Research: Thoroughly research CVS Health’s business, its role in the healthcare industry, and its commitment to innovation. Understand their mission and values to articulate how you align with them.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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