RQ10790 - UX Designer - Senior

📍 Job Overview

Job Title: Senior UX Designer (RQ10790)

Company: Maarut

Location: Toronto, Ontario, Canada

Job Type: Full-Time

Category: User Experience & Design Operations

Date Posted: March 12, 2026

Experience Level: Senior (5-10 years)

Remote Status: On-site

🚀 Role Summary

• This Senior UX Designer role focuses on developing intuitive and visually appealing user interfaces and ensuring a superior user experience across digital products.

• The position involves a strong emphasis on user-centered design principles, rapid iteration based on user feedback, and comprehensive user research methodologies.

• A key responsibility includes ensuring and validating AODA (Accessibility for Ontarians with Disabilities Act) compliance for all designed interfaces.

• The role requires proficiency in a range of service design and user experience techniques, from initial user needs mapping to detailed journey mapping and prototyping.

📝 Enhancement Note: While the job title is "UX Designer - Senior," the responsibilities and requirements strongly indicate a role that bridges traditional UX design with elements of service design and a specific focus on accessibility compliance (AODA), suggesting a need for operations-minded individuals who can translate user needs into functional, compliant, and efficient digital experiences.

📈 Primary Responsibilities

• Conduct comprehensive user research, including interviews and surveys, to gather insights into user needs and pain points.

• Translate user research findings into actionable design artifacts such as sitemaps, user flows, customer journey maps, wireframes, mock-ups, and interactive prototypes.

• Design and iterate on user interfaces for a variety of digital projects, including web and mobile applications, ensuring a seamless and engaging user experience.

• Rapidly test and iterate on designs based on user feedback and usability testing results to optimize functionality and user satisfaction.

• Ensure all designed interfaces meet and exceed AODA compliance standards through rigorous testing and validation processes.

• Collaborate closely with cross-functional teams, including developers and product managers, to ensure design feasibility and successful implementation of user experience strategies.

• Create effective, user-friendly, and visually appealing interfaces that align with Maarut's brand identity and product vision.

• Take a user-centered design approach throughout the entire product development lifecycle, from concept to launch.

• Design the overall functionality of products to ensure a great user experience, iterating based on user-testing outcomes.

• Design user interfaces for various creative materials, including digital displays and publications, as required.

📝 Enhancement Note: The responsibilities highlight a blend of strategic UX thinking and tactical execution, emphasizing iterative design processes and a deep understanding of user needs translated into functional specifications. The explicit mention of AODA compliance suggests a need for attention to detail and a systematic approach to accessibility, which is a critical operational aspect of digital product development.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is typically expected for senior-level UX roles. Equivalent practical experience may also be considered.

Experience: Minimum of 5 years of demonstrated experience in service design and user experience techniques, with a proven track record in a senior UX or UI design capacity.

Required Skills:

• Minimum 5 years of experience in a range of service design and user experience techniques: User needs mapping, user research (exploratory and evaluative), stakeholder mapping, personas, customer journey mapping, collaborative design, prototyping, and service blueprinting.

• Demonstrated knowledge of emerging trends and developments in service delivery, digital service design, and leading-edge technology relevant to digital service design and in-person service delivery models.

• Proven experience with AODA (Accessibility for Ontarians with Disabilities Act) testing and validation.

• Experience creating user-friendly and visually appealing graphical user interfaces (GUI) based on user interaction and performance requirements.

• Proficiency with industry-standard design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).

• Thorough understanding of the limitations and appropriate use of web development technologies (HTML, CSS, JavaScript) to inform design decisions.

• Experience designing for web and mobile applications, optimizing designs for a wide range of devices and interfaces.

• Ability to conceive and conduct user research, interviews, and surveys, translating findings into sitemaps, user flows, journey maps, wireframes, mock-ups, and prototypes.

• Experience making strategic design and user-experience decisions for core and new product functions and features.

• Strong analytical thinking skills, with experience using data analytics to develop evidence-based suggestions for user experience improvement.

• Excellent oral and written communication skills, with the ability to effectively communicate complex design concepts to clients and stakeholders who may not be familiar with UX/service design.

Preferred Skills:

• Knowledge of network security and network protocols.

• Experience designing online programs with an emphasis on the emotional aspects of human experience.

• Experience facilitating a client’s product vision through research, ideation, sketching, prototyping, and user-testing.

• Experience identifying design problems and devising elegant solutions.

• Experience gathering user feedback to configure and improve existing interfaces.

• Demonstrated enthusiasm for cooperativeness, co-design, and facilitation.

• Ability to delegate, prioritize tasks, and motivate others.

📝 Enhancement Note: The requirements emphasize a strong foundation in both user-centered design methodologies and practical application, with a significant focus on accessibility. The "Digital Thinking" and "Analytical Thinking" sections point to a need for adaptability, resilience, and a data-informed approach to design, which are crucial for operational efficiency and continuous improvement in UX.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 detailed case studies demonstrating end-to-end UX design processes, from discovery and research to final design and iteration.

• For each case study, clearly articulate the problem statement, your role, the methodologies used (user research, journey mapping, prototyping, etc.), design decisions, and the measurable impact or outcomes achieved.

• Include examples of AODA compliance considerations and how they were integrated into the design process and final product.

• Demonstrate proficiency in creating wireframes, user flows, interactive prototypes, and high-fidelity mock-ups, showcasing a range of design deliverables.

Process Documentation:

• Portfolios should clearly document the design process, including user research methodologies, validation techniques, and iteration strategies.

• Showcase how user feedback and testing were incorporated to refine designs and improve user experience.

• Include examples of how service design principles (e.g., service blueprints) were applied to map out complex user journeys and service touchpoints.

• Demonstrate an understanding of how to document design specifications for development teams, ensuring clarity and efficiency in implementation.

📝 Enhancement Note: For a senior UX role, a robust portfolio is paramount. It serves as tangible proof of the candidate's ability to execute complex design projects, manage the design process, and deliver user-centric solutions. The emphasis on AODA and service design indicates a need for structured, process-oriented thinking that can be clearly communicated through case studies.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Senior UX Designer in Toronto, Ontario, with 5-10 years of experience and specialized skills in AODA compliance and service design, the estimated annual salary range is CAD $95,000 - $130,000. This range can vary based on specific experience, portfolio strength, and negotiation.

Benefits: While specific benefits are not detailed in the provided information, typical offerings for a full-time senior role at a company like Maarut may include:

• Comprehensive health, dental, and vision insurance plans.

• Retirement savings plan contributions (e.g., RRSP matching).

• Paid time off, including vacation days, sick days, and public holidays.

• Opportunities for professional development, training, and conference attendance.

• Potential for performance-based bonuses or incentives.

• Employee assistance programs (EAP).

Working Hours: The role is listed as full-time, with an implied standard working week of 40 hours. Given the on-site nature, standard business hours in Toronto (e.g., 9:00 AM - 5:00 PM EST) are likely, with potential for flexibility depending on project needs and team dynamics.

📝 Enhancement Note: The salary estimation is based on current market data for senior UX roles in Toronto, Canada, considering the specified experience level and the specialized requirements like AODA compliance. Benefits are inferred based on standard practices for full-time positions in the Canadian tech/design sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Maarut operates within the {{company_industry | default: 'Technology and Software Development'}} sector, focusing on providing innovative solutions. The company's emphasis on UX and user-centered design suggests a culture that values user experience, innovation, and quality in its product offerings.

Company Size: Maarut is likely a mid-sized to large organization, as indicated by the structured job posting and the need for specialized senior roles like a UX Designer. This size often translates to a balance between established processes and opportunities for individual impact.

Founded: Founded in {{company_founded | default: 'a recent year'}}, Maarut has established itself as a {{company_description | default: 'provider of advanced technological solutions'}}. Its mission, often reflected in its slogan, "{{company_slogan | default: 'Innovating for a Better Future'}}," likely guides its approach to product development and client services.

Team Structure:

• The UX Designer will likely be part of a dedicated Design or Product Development team, potentially within a larger Engineering or Technology department.

• This team may include other UX/UI designers, researchers, product managers, and developers, fostering a collaborative environment.

Methodology:

• Maarut likely employs agile development methodologies, encouraging iterative design and continuous feedback loops.

• A data-driven approach to decision-making is implied by the emphasis on user research and analytics.

• Cross-functional collaboration is key, with designers working closely with stakeholders across various departments to ensure alignment with business objectives and user needs.

Company Website: www.maarutinc.com

📝 Enhancement Note: The company context is inferred from the provided URL and the nature of the job role. Maarut's focus on technology and the specific UX role suggest an environment that values user-centricity, innovation, and potentially a blend of structured processes with creative problem-solving.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level UX Designer position, implying a significant level of autonomy, responsibility, and expertise. The role is expected to contribute to strategic design decisions and mentor junior team members.

Reporting Structure: The Senior UX Designer will report to a Design Lead or Manager, working within a product development or technology team. Collaboration will extend across product management, engineering, and potentially marketing or client services.

Operations Impact: The Senior UX Designer's work will directly influence product usability, user adoption rates, customer satisfaction, and ultimately, the success and revenue generation of Maarut's digital offerings. By ensuring a superior and compliant user experience, the role contributes to operational efficiency in user support and drives customer loyalty.

Growth Opportunities:

• Leadership: Potential to move into a Lead UX Designer or UX Manager role, overseeing design teams and strategy.

• Specialization: Opportunity to deepen expertise in specific areas like accessibility (AODA), service design, or user research methodologies.

• Cross-functional Advancement: Potential to transition into Product Management or related strategic roles, leveraging a deep understanding of user needs and product development.

• Mentorship: Opportunity to mentor junior designers, developing leadership and coaching skills.

📝 Enhancement Note: The "Senior" designation indicates a clear career path with potential for leadership and specialized growth within the UX and product development domain. The impact on revenue and customer satisfaction underscores the operational importance of this role beyond just aesthetic design.

🌐 Work Environment

Office Type: This role is specified as On-site. Maarut likely operates from a professional office environment in Toronto, designed to foster collaboration and productivity.

Office Location(s): The role is based in Toronto, Ontario, Canada. Specific office address details would be provided upon further inquiry or during the interview process.

Workspace Context:

• The workspace is expected to be collaborative, encouraging interaction with fellow designers, product managers, and engineers.

• Access to necessary design tools and technology will be provided.

• The environment is likely conducive to focused work sessions for deep design thinking and iterative refinement.

• Opportunities for team brainstorming sessions and design reviews will be integral to the daily workflow.

Work Schedule: Full-time, likely adhering to standard business hours in Toronto (e.g., 9:00 AM - 5:00 PM EST). While on-site, there may be some flexibility depending on project deadlines and team needs, but the primary expectation is consistent presence in the office.

📝 Enhancement Note: The on-site requirement suggests a company culture that values in-person collaboration, team synergy, and direct interaction, which can be beneficial for complex design problem-solving and rapid iteration cycles in operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review applications and resumes, focusing on alignment with core requirements and experience.

• Portfolio Review: Candidates will be asked to submit a portfolio showcasing relevant UX/UI design projects, with a specific emphasis on case studies demonstrating user research, AODA compliance, and iterative design processes.

• Technical Interview: This may involve a deep dive into UX methodologies, tool proficiency, and problem-solving scenarios. Candidates might be asked to walk through their portfolio case studies in detail.

• Design Challenge/Exercise: A practical exercise may be assigned to assess problem-solving skills, design thinking, and ability to apply UX principles to a specific challenge. This could involve creating wireframes, user flows, or a design critique.

• Hiring Manager/Team Interview: A final interview with the hiring manager and potential team members to assess cultural fit, communication skills