RQ10163 - UX Designer - Senior

📍 Job Overview

Job Title: RQ10163 - UX Designer - Senior Company: Maarut Inc Location: Toronto, ON, Canada Job Type: Full-Time Category: User Experience (UX) Design Date Posted: January 09, 2026 Experience Level: Senior (5-10 years) Remote Status: On-site

🚀 Role Summary

• Designs and iterates on user-friendly, visually appealing interfaces to ensure an exceptional user experience.
• Conducts comprehensive user research, including interviews, surveys, and testing, to inform design decisions.
• Translates research findings into detailed sitemaps, user flows, customer journey maps, wireframes, mockups, and prototypes.
• Collaborates closely with product, development, and business teams to align design vision with project goals.
• Leverages a user-centered design approach, rapidly testing and iterating designs based on user feedback.

📝 Enhancement Note: While the provided job title is "UX Designer - Senior," the core responsibilities and requirements lean heavily into product and service design, user research, and agile methodologies. This suggests the role is deeply embedded within the product development lifecycle, focusing on creating intuitive and effective digital experiences. The emphasis on user-centered design and iterative prototyping aligns with senior-level expectations for strategic input and hands-on execution.

📈 Primary Responsibilities

• Develop and refine intuitive, engaging, and visually appealing user interfaces across various digital platforms.
• Lead user research initiatives, employing methods such as user interviews, diary studies, usability testing, A/B testing, and card sorting to gather critical insights.
• Synthesize complex user research findings into actionable documentation, including user journey maps, personas, service blueprints, and affinity maps.
• Facilitate design thinking workshops and activities to drive ideation and problem-solving with cross-functional project teams.
• Create high-level service design blueprints, information architecture, wireframes, mockups, and interactive prototypes that clearly articulate the user experience and service processes.
• Ensure delivered interfaces are functional, accessible, usable, and aesthetically pleasing, adhering to best practices.
• Collaborate effectively with Business, Product, and Development teams, championing the product and service design vision and concept.
• Practice ego-free design principles, actively participating in giving and receiving constructive feedback and supporting fellow designers.
• Apply pragmatic and thoughtful design approaches, critically evaluating the value of design activities and strategizing approaches based on organizational needs.
• Gather user feedback to iteratively configure and improve existing interfaces, ensuring continuous enhancement.
• Prepare comprehensive documentation, including reports, reviews, and assessments, to communicate design strategies and outcomes.
• Present design ideas and suggestions clearly and effectively in a user-friendly manner, maintaining a high level of customer service.
• Communicate designs and development plans in a clear and understandable manner to diverse stakeholders.
• Engage with technical experts and business subject matter experts to elicit and synthesize key information relevant to user experience and service design.
• Demonstrate high emotional intelligence, discerning stakeholder interests and facilitating reasonable compromises.
• Provide mentoring and coaching, conveying design concepts and methods to team members and stakeholders outside of design professions.
• Experience working within an agile, sprint-based development environment, understanding and applying iterative product development cycles (Discovery, Agile, Beta, Live).
• Collaborate and share design tasks with multiple designers on complex product deliveries, understanding the impact of design deliverables on the broader product development process.
• Lead strategy and execution on product/service discovery initiatives.
• Design interfaces utilizing a design system to ensure consistency and scalability.

📝 Enhancement Note: The responsibilities list is extensive, covering the full spectrum of UX/Product/Service Design from research to delivery and team enablement. The emphasis on "service design methods" and "back-end infrastructure and service processes" suggests a deep integration with operational aspects of product delivery, not just front-end UI. The requirement to "lead strategy and execution on product/service discovery" highlights a senior-level expectation for proactive initiative and strategic ownership.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction, Design, Computer Science, Psychology, or a related field is typically expected for a Senior UX Designer. Equivalent practical experience will also be considered.

Experience: A minimum of 5-10 years of progressive experience in User Experience (UX) Design, Product Design, or UI Design, with a strong focus on user research, interaction design, and prototyping within agile environments. Experience with medium-to-large sized product development/service design projects and dealing with significant organizational complexity is essential.

Required Skills:

• Proven experience in User Experience (UX) Design and Product Design.
• Expertise in conducting user experience design research using a variety of methods (user interviews, diary studies, usability testing, A/B testing, card sorting, etc.).
• Proficiency in synthesizing user research findings into insightful user journey maps, personas, service blueprints, and affinity maps.
• Demonstrated ability to facilitate design thinking workshops and lead ideation sessions.
• Knowledge of service design methods for documenting front-end user experiences and back-end service processes.
• Experience in leading design ideation and delivering design deliverables such as service design blueprints, information architecture, wireframes, mockups, and interactive prototypes.
• Ability to deliver functional, accessible, usable, and aesthetically pleasing user interfaces.
• Strong collaboration skills with Business, Product, and Development teams.
• Experience working in an agile, sprint-based development environment.
• Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live).
• Proficiency with Figma user interface design software.
• Experience designing interfaces with a design system.
• Excellent communication skills, with the ability to prepare comprehensive documentation (reports, reviews, assessments) and present ideas clearly.
• High emotional intelligence and strong stakeholder management capabilities.
• Mentoring and coaching abilities to convey design concepts to team members.

Preferred Skills:

• Experience with medium-to-large sized product development / service design projects.
• Experience designing services and products dealing with large organizational complexity.
• Experience leading strategy and execution on product/service discovery.
• Experience collaborating and sharing design tasks with multiple designers on complex product deliveries.
• Ability to conceptualize design tasks within the broader product development team and understand their impact.
• Experience in user-centered design principles and iterative prototyping.
• Background in emotional aspects of human experience in online programs.

📝 Enhancement Note: The "Must Haves" and "Skill Set Requirements" sections in the original description are highly redundant. This enhancement consolidates and clarifies them into a more standard "Required Skills" and "Preferred Skills" format, while retaining all essential requirements. The education section is inferred based on industry standards for a senior role of this nature.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrates a strong understanding of the end-to-end UX design process, from research to high-fidelity prototyping.
• Showcases case studies that highlight problem definition, user research methodologies, design decisions, and the impact of solutions.
• Includes examples of wireframes, user flows, journey maps, and interactive prototypes created using tools like Figma.
• Presents work that has been iterated upon based on user testing and feedback, illustrating adaptability and a user-centered approach.
• Features examples of designs created with or for a design system, demonstrating an understanding of scalability and consistency.

Process Documentation:

• Ability to document and present complex user research findings clearly and concisely.
• Experience creating detailed service design blueprints, information architecture diagrams, and sitemaps.
• Proficiency in documenting iterative product development cycles, illustrating an understanding of agile workflows.
• Capacity to prepare comprehensive design reports, reviews, and assessments for stakeholders.

📝 Enhancement Note: The original job description heavily emphasizes documentation and research synthesis. This section infers portfolio requirements that directly align with these stated needs, focusing on demonstrating the UX design process, research capabilities, and experience with design systems and agile workflows.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Toronto, Ontario, with 5-10 years of experience, a competitive salary range would typically fall between CAD $90,000 - $130,000 annually. This estimate considers the cost of living in Toronto, the demand for skilled UX professionals, and the senior level of the position.

Benefits:

• Comprehensive Health, Dental, and Vision Insurance.
• Generous Paid Time Off (PTO), including vacation, sick days, and holidays.
• Retirement Savings Plan (e.g., RRSP matching).
• Professional Development and Training Opportunities.
• Opportunities for career advancement within Maarut Inc.
• Collaborative and innovative work environment.

Working Hours: This is a full-time, on-site position. Standard working hours are expected to be approximately 40 hours per week, with potential for flexibility depending on project needs and team collaboration.

📝 Enhancement Note: Salary range is an estimation based on market data for Senior UX Designers in Toronto, Canada. Specific benefits were inferred based on common offerings for full-time roles at technology-focused companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Maarut Inc operates within the Technology sector, likely focusing on software development, product innovation, or digital solutions. The company's involvement with UX design and iterative product development suggests a forward-thinking, user-centric approach to business. Company Size: Maarut Inc is likely a medium to large-sized organization, given the mention of "medium-to-large sized product development / service design projects" and "large organizational complexity." This size can offer both stability and opportunities for impactful contributions. Founded: The founding date is not provided, but the company's focus on modern UX and agile practices suggests a relatively established or a rapidly growing entity within the tech landscape.

Team Structure:

• The UX Designer will likely be part of a Product or Design team, reporting to a Design Lead or Head of Product.
• Collaboration will be extensive with Product Managers, Business Analysts, Software Developers, and potentially other UX/UI designers.
• The team structure likely supports an agile methodology, emphasizing cross-functional communication and shared ownership of project success.

Methodology:

• Maarut Inc likely employs agile methodologies for product development, with an emphasis on iterative cycles (Discovery, Agile, Beta, Live).
• Data-driven decision-making, informed by user research and performance metrics, is expected to be a core component of their approach.
• Process optimization and efficiency are key, as evidenced by the focus on user-friendly interfaces and streamlined service processes.

Company Website: www.maarutinc.com

📝 Enhancement Note: Company-specific details beyond the provided URL and general industry context are inferred based on the nature of the role and the implied operational maturity of the organization.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Designer, indicating a level of expertise and autonomy. It requires not only strong execution skills but also the ability to influence design strategy, mentor junior team members, and lead complex design initiatives. The role is critical in translating business requirements into exceptional user experiences that drive product success.

Reporting Structure: The Senior UX Designer will likely report to a Design Manager, Head of Product, or a similar leadership role within the product development hierarchy. They will work closely with product managers and development teams, acting as a key contributor in product definition and execution phases.

Operations Impact: The Senior UX Designer's impact is direct and significant. By creating intuitive and effective user experiences, they directly influence user adoption, customer satisfaction, retention rates, and ultimately, the commercial success of Maarut Inc's products. Their work ensures that the company's technology is not only functional but also desirable and easy to use, reducing support costs and increasing market competitiveness.

Growth Opportunities:

• Leadership: Potential to move into a Lead UX Designer or Design Manager role, overseeing a team and shaping design strategy.
• Specialization: Opportunity to deepen expertise in specific areas such as service design, user research methodologies, or accessibility design.
• Cross-functional Mobility: Potential to transition into Product Management roles, leveraging a deep understanding of user needs and product development.
• Mentorship: Actively mentor junior designers, developing leadership and coaching skills.
• Strategic Influence: Contribute to the broader product vision and company strategy through user-centric insights.

📝 Enhancement Note: Growth opportunities are inferred based on typical career paths for senior-level design professionals within technology companies that emphasize product development and user experience.

🌐 Work Environment

Office Type: This position is designated as "On-site," indicating a traditional office-based work environment. This setting typically fosters strong in-person collaboration, spontaneous idea sharing, and a clear separation between work and personal life.

Office Location(s): The role is based in Toronto, Ontario, Canada. This vibrant city offers a diverse talent pool and a dynamic business ecosystem. Specific details about the office location (e.g., accessibility via public transport, proximity to amenities) would be provided by Maarut Inc.

Workspace Context:

• The workspace is likely designed to support collaboration, with access to meeting rooms, whiteboards, and common areas for team discussions.
• Essential design and prototyping tools (e.g., Figma) will be readily available on company-provided hardware.
• Opportunities for regular interaction with design, product, and development teams will be abundant, facilitating a cohesive and efficient workflow.

Work Schedule: The role is full-time, with standard business hours. While an on-site role implies a structured schedule, Maarut Inc may offer some flexibility to accommodate project deadlines and team needs, consistent with agile development practices.

📝 Enhancement Note: Assumptions about the workspace are based on typical office environments for technology companies, particularly those emphasizing collaboration and agile methodologies.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, interest, and cultural fit.
• Technical Interview / Portfolio Review: A session with hiring managers and/or senior designers to present and discuss your portfolio. Expect in-depth questions about your design process, problem-solving approach, and specific project contributions. Be prepared to articulate design decisions and their rationale.
• Case Study / Design Challenge: You may be asked to complete a take-home design challenge or participate in an on-site exercise to demonstrate your skills in a simulated work scenario. This could involve analyzing a problem, proposing solutions, and presenting your approach.
• Team Interviews: Meetings with potential team members (Product Managers, Developers) to assess collaboration style and technical understanding.
• Final Interview: A discussion with senior leadership to finalize the decision, focusing on strategic thinking and overall fit.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest projects that best represent your skills and experience relevant to this role (user research, service design, agile context, Figma, design systems).
• Structure Your Case Studies: For each project, clearly articulate:
  • The problem you were solving.
  • Your role and responsibilities.
  • The user research conducted and key insights.
  • Your design process (ideation, wireframing, prototyping, testing).
  • Key design decisions and rationale.
  • The outcomes and impact of your work, using metrics where possible.
  • Lessons learned.
• Highlight Figma & Design Systems: Explicitly showcase your proficiency with Figma and your experience working with or contributing to design systems.
• Demonstrate Collaboration: If possible, illustrate how you collaborated with cross-functional teams and incorporated their feedback.
• Be Ready to Discuss: Prepare to answer detailed questions about your process, challenges faced, and how you overcame them.

Challenge Preparation:

• Understand the Scope: If given a take-home challenge, clarify the scope, deliverables, and timeline.
• Emphasize Process: Focus on demonstrating your systematic approach to problem-solving, not just the final visual design.
• User-Centricity: Ensure your proposed solutions are grounded in user needs and research.
• Presentation Skills: Practice presenting your work concisely and persuasively, anticipating potential questions.

📝 Enhancement Note: The interview process and portfolio review tips are tailored to a senior UX role, emphasizing the need for strategic thinking, deep process understanding, and the ability to articulate impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency in creating and utilizing design systems within Figma is critical.
• Prototyping Tools: Beyond Figma, experience with other prototyping tools may be beneficial.
• User Research Tools: Familiarity with tools for conducting user interviews, surveys, usability testing, and analyzing results (e.g., UserTesting.com, SurveyMonkey, Maze).

Analytics & Reporting:

• Analytics Platforms: Understanding how to interpret data from platforms like Google Analytics, Adobe Analytics, or product-specific analytics tools to inform design decisions and measure impact.
• Reporting Tools: Ability to synthesize findings into reports and presentations.

CRM & Automation:

• While not a primary focus for UX, an understanding of how user experience impacts CRM effectiveness and customer journeys within automated workflows might be advantageous.

📝 Enhancement Note: The "Tools & Technology Stack" section is tailored to a UX Designer role, emphasizing design and research tools, with a nod to how UX impacts other business systems indirectly. Figma is highlighted as a mandatory tool.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the end-user in all design decisions and product development processes.
• Collaboration: Fostering a team environment where open communication, feedback exchange, and shared ownership are paramount for successful product delivery.
• Innovation: Encouraging creative problem-solving and exploring new approaches to design and user experience.
• Excellence: Striving for high-quality outcomes in all aspects of design, from research rigor to polished interface delivery.
• Agility: Embracing iterative development, adaptability, and continuous improvement in response to user feedback and evolving project requirements.

Collaboration Style:

• Cross-functional Integration: Actively engaging with Product Management, Engineering, and Business stakeholders to ensure alignment and shared understanding of design goals and constraints.
• Iterative Feedback Loops: Establishing regular touchpoints for design reviews and feedback sessions within the agile sprint structure.
• Knowledge Sharing: Proactively sharing design insights, best practices, and learnings with team members and the wider organization.

📝 Enhancement Note: Team culture and values are inferred to align with modern tech companies that prioritize user experience, agile development, and collaborative environments.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively advocating for user needs while aligning with business objectives and technical constraints.
• Managing Complex Projects: Navigating large-scale projects with multiple stakeholders and intricate organizational structures.
• Iterative Design in Agile: Continuously adapting designs within fast-paced agile sprints while maintaining a cohesive user experience.
• Measuring Design Impact: Quantifying the success of design initiatives through relevant metrics and user feedback.
• Keeping Pace with Technology: Staying updated with emerging design tools, technologies, and user behavior trends.

Learning & Development Opportunities:

• Advanced Design Workshops: Participating in specialized training focused on service design, user research techniques, or interaction design patterns.
• Industry Conferences: Attending relevant UX and design conferences to gain insights into the latest trends and best practices.
• Mentorship Programs: Engaging in mentorship, either as a mentee to learn from senior leaders or as a mentor to develop leadership skills.
• Cross-Disciplinary Learning: Opportunities to learn more about product management, business strategy, and software development to broaden understanding of the product lifecycle.

📝 Enhancement Note: Challenges and growth opportunities are framed to reflect the senior level of the role and the dynamic nature of the technology and design industries.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex product or service design challenge you faced and how you approached it. What was the outcome?" (Focus on problem framing, research, ideation, and measurable results.)
• "How do you balance user needs with business requirements and technical constraints in your design process?" (Highlight your user-centric approach and negotiation skills.)
• "Walk me through a project where you utilized a design system. What were the benefits and challenges?" (Showcase your understanding of design consistency and scalability.)
• "How do you collaborate with product managers and engineers to ensure successful product delivery?" (Emphasize communication, feedback loops, and shared ownership.)

Company & Culture Questions:

• "What interests you about Maarut Inc and this specific UX Designer role?" (Research the company's products, mission, and recent news.)
• "How do you approach giving and receiving feedback on designs?" (Demonstrate your ego-free design approach and collaborative spirit.)
• "Describe your experience working in an agile development environment." (Highlight your familiarity with sprints, iterative cycles, and cross-functional teamwork.)

Portfolio Presentation Strategy:

• Tell a Story: Frame each case study as a narrative with a clear beginning (problem), middle (process), and end (solution and impact).
• Focus on Your Role: Clearly articulate your specific contributions, especially in team projects.
• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) to illustrate your process and design decisions.
• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved user satisfaction scores).
• Be Prepared for Deep Dives: Anticipate detailed questions about your methodologies, tools, and decision-making rationale for each project.

📝 Enhancement Note: Interview preparation advice is geared towards a senior UX role, focusing on strategic thinking, process articulation, and demonstrating impact through portfolio examples.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Maarut Inc. Zoho Recruit portal.
• Tailor Your Resume: Highlight keywords from the job description, such as "User Experience Design," "User Research," "Prototyping," "Figma," "Agile Development," and "Service Design." Quantify achievements with metrics whenever possible.
• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases relevant projects that demonstrate your senior-level UX skills, and is easily navigable. Focus on case studies that detail your process, research, and impact.
• Research Maarut Inc: Familiarize yourself with their products, company mission, and any recent news or initiatives to demonstrate genuine interest and cultural fit.
• Practice Portfolio Presentation: Rehearse presenting your case studies, focusing on clarity, conciseness, and your ability to articulate design decisions and their outcomes. Be ready to answer in-depth questions about your process.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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