Product Strategy Vice President - Connected Banking Growth

JPMorgan Chase & Co.
Full-timeWilmington, United States

📍 Job Overview

Job Title: Product Strategy Vice President - Connected Banking Growth

Company: JPMorgan Chase & Co.

Location: Wilmington, Delaware, United States

Job Type: Full time

Category: Product Strategy & Operations

Date Posted: January 16, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

  • Lead the strategic vision and roadmap development for Connected Banking growth initiatives, driving innovation and customer delight.

  • Act as a critical liaison between Line of Business (LOB) stakeholders and the Connected Banking Product team to ensure alignment and integration of LOB priorities into the strategic roadmap.

  • Drive product prioritization for centralized marketing and analytical roadmaps, maximizing the value extracted from customer experiences and data.

  • Present progress and impactful strategies to Senior Digital Leadership, influencing decision-making and fostering a data-driven approach.

  • Foster a culture of continuous innovation, challenging traditional approaches and inspiring cross-functional teams to develop groundbreaking solutions.

📝 Enhancement Note: This role is positioned as a Vice President level, implying significant leadership, strategic influence, and a broad scope of responsibility within the Connected Banking Growth division. The emphasis on "product strategy" and "growth" suggests a focus on market expansion, customer acquisition, and revenue generation through innovative product offerings and enhanced customer experiences. The title "Product Strategy Vice President" indicates a senior leadership role responsible for defining and executing long-term product vision and strategy, rather than day-to-day product management execution.

📈 Primary Responsibilities

  • Develop and articulate the strategic vision, roadmap, and key business growth targets for the Connected Banking growth team, in close partnership with Product Managers.

  • Serve as the primary interface between various Line of Business (LOB) stakeholders and the Connected Banking Product organization, ensuring LOB priorities are effectively integrated into the product roadmap and strategic direction.

  • Prepare and deliver compelling presentations to Senior Digital Leadership, communicating progress, insights, and strategic recommendations related to impactful initiatives across the digital ecosystem.

  • Influence and inform the prioritization of centralized marketing and analytical roadmaps based on strategic product objectives and customer insights.

  • Apply strong business acumen and product management expertise to deliver exceptional customer experiences and achieve key business objectives for the firm.

  • Identify opportunities to maximize the value derived from customer interactions and data analytics within the Connected Banking ecosystem.

  • Define and measure the impact of product strategies and initiatives on both customers and the firm, establishing key performance indicators (KPIs) and reporting mechanisms.

  • Drive change management initiatives within a complex, matrixed organization to foster adoption of new strategies and product enhancements.

  • Lead and manage multiple, diverse work streams concurrently, ensuring successful completion within established timelines and objectives.

  • Facilitate effective cross-functional collaboration, setting clear agendas and leading productive meetings with diverse teams and stakeholders.

📝 Enhancement Note: The responsibilities highlight a senior leadership role focused on strategic planning, stakeholder management, and influencing across a large, complex organization. The emphasis on "Connected Banking Growth" and "Product Strategy" suggests a focus on expanding market share, enhancing customer acquisition, and driving revenue through innovative digital banking solutions. The role requires a blend of strategic thinking, business acumen, and strong communication skills to present to senior leadership and align diverse business units.

🎓 Skills & Qualifications

Education:

Experience:

  • 5-10 years of progressive experience in product strategy, business management, digital product development, or a closely related domain within the financial services industry.

  • Proven track record of developing and executing successful product strategies that have driven significant business growth and customer engagement.

Required Skills:

  • Extensive knowledge of digital product strategy development, including market analysis, competitive intelligence, and customer segmentation.

  • Demonstrated ability to drive organizational change and effectively manage senior stakeholders across multiple functions, influencing decision-making at executive levels.

  • Strong analytical and data-driven decision-making skills, with a proven history of leveraging data to identify opportunities, solve problems, and achieve beneficial outcomes.

  • Robust organizational skills with a proven ability to manage multiple, diverse work streams to successful completion, prioritizing effectively.

  • Excellent collaboration and interpersonal skills, with a demonstrated ability to build strong relationships and foster a team-oriented environment.

  • Highly proficient in Microsoft PowerPoint for creating compelling presentations and strategic documents.

Preferred Skills:

  • Demonstrated prior experience working effectively in a highly matrixed, complex financial services organization.

  • Sound understanding of how Card, Business Banking, and Consumer Banking products interrelate and create value for the firm and its customers.

  • Proven experience in storytelling to senior leadership, effectively communicating complex ideas and influencing strategic decision-making.

  • Familiarity with agile product development methodologies and their application in a large enterprise setting.

  • Experience with customer journey mapping and optimization techniques.

📝 Enhancement Note: The preferred skills emphasize experience within complex financial services environments and a deep understanding of various banking product lines. The ability to "storytell" and influence senior leadership is crucial, indicating that candidates must be adept at communicating strategic vision and its business impact in a compelling manner. The mention of agile methodologies suggests the company may be adopting or already using these approaches for product development, even in a large, traditional institution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase a minimum of 2-3 comprehensive case studies demonstrating successful product strategy development and execution within complex environments.

  • Each case study should clearly articulate the problem statement, strategic approach, key initiatives undertaken, and measurable business outcomes achieved (e.g., revenue growth, customer acquisition, market share increase).

  • Evidence of experience in influencing cross-functional teams and senior leadership to gain buy-in and drive strategic initiatives.

  • Examples of how data and analytics were used to inform strategic decisions and measure impact.

Process Documentation:

  • Prepare to discuss your methodologies for developing product strategies, including market research, competitive analysis, customer segmentation, and business case development.

  • Be ready to articulate your approach to stakeholder management, including identifying key stakeholders, understanding their needs, and fostering collaboration.

  • Demonstrate your process for defining and measuring product success, including key performance indicators (KPIs), A/B testing, and impact analysis.

  • Provide examples of how you have driven change and implemented new strategies within an organization, highlighting any challenges and how they were overcome.

📝 Enhancement Note: For a role at this level, the portfolio should not just list projects but demonstrate a strategic thought process and measurable impact. Candidates should be prepared to walk through their strategic frameworks, decision-making processes, and how they translated high-level objectives into actionable plans that delivered tangible business results, particularly in areas related to growth and customer engagement within the banking sector.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a Vice President of Product Strategy in the financial services sector in Wilmington, Delaware, with 5-10 years of experience, the estimated annual base salary range is $180,000 - $250,000. This range can vary based on specific experience, qualifications, and the total compensation package.

Benefits:

  • Comprehensive health care coverage (medical, dental, vision).

  • On-site health and wellness centers to support employee well-being.

  • Robust retirement savings plan (e.g., 401(k) with company match).

  • Backup childcare services to support working parents.

  • Tuition reimbursement programs for continued education and professional development.

  • Access to mental health support and counseling services.

  • Financial coaching and planning resources.

Working Hours:

  • Standard full-time position, typically around 40 hours per week. However, given the senior leadership nature of the role and the demands of product strategy and growth initiatives, flexibility and occasional extended hours may be required to meet project deadlines and business needs.

📝 Enhancement Note: The salary range is an estimate based on industry data for a VP-level role in a major financial institution in the specified location. JPMorgan Chase & Co. is known for offering a comprehensive benefits package, and the listed benefits are typical for such an organization. The "Connected Banking Growth" focus suggests that performance-based incentives could be a significant component of the overall compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking, Consumer & Community Banking)

Company Size: Large Enterprise (Over 10,000 employees)

Founded: 1824 (as The New York Chemical Manufacturing Company, tracing roots back further)

Team Structure:

  • The Connected Banking team operates within the broader Consumer & Community Banking (CCB) division, a significant segment of JPMorgan Chase.

  • This role is part of a horizontal team focused on "Growth," implying cross-functional collaboration across various product lines (e.g., Card, Business Banking, Consumer Banking) and digital product development units.

  • The reporting structure likely involves reporting to a senior leader within the Connected Banking or Digital organization, with direct responsibility for product strategy and influencing multiple product management teams.

Methodology:

  • Data-driven decision-making is a core tenet, emphasizing the use of analytics and metrics to inform strategy and measure impact.

  • A focus on innovation and customer-centricity, aiming to create industry-leading products and experiences.

  • Emphasis on collaboration within a complex, matrixed environment to align diverse business objectives.

  • Strategic planning and roadmap development are key, with a focus on driving business growth and maximizing value from customer data and experiences.

  • While a large enterprise, there's an ongoing drive to foster innovation and agility, potentially incorporating agile principles in product development.

Company Website: https://www.jpmorganchase.com/

📝 Enhancement Note: JPMorgan Chase & Co. is a global financial leader with a strong emphasis on innovation, customer service, and data-driven strategies. The "Connected Banking - Growth" team likely plays a pivotal role in shaping the future of digital customer engagement and revenue generation within the consumer and community banking segments. The company's size and complex structure necessitate strong collaboration and stakeholder management skills.

📈 Career & Growth Analysis

Operations Career Level: Vice President - Senior Leadership

This role represents a senior leadership position within the product strategy domain. As a VP, the individual is expected to possess a high degree of autonomy, strategic foresight, and the ability to influence organizational direction. The scope of responsibility extends beyond specific product lines to encompass broader growth strategies within the Connected Banking ecosystem. This level requires a deep understanding of the financial services industry, strategic planning frameworks, and the ability to lead and develop teams.

Reporting Structure:

The role likely reports to a Senior Vice President (SVP) or Executive Director within the Connected Banking or Digital organization. The VP will, in turn, influence and collaborate with multiple Product Managers and potentially lead a small team of strategists or analysts focused on growth initiatives. The position requires effective management of relationships with LOB stakeholders, who may hold parallel reporting structures, necessitating strong diplomatic and influencing skills.

Operations Impact:

The primary impact of this role will be on driving revenue growth, expanding market share, and enhancing customer lifetime value within the Connected Banking segment. By defining and executing effective product strategies, the VP will directly influence the firm's competitive positioning, customer acquisition rates, digital engagement levels, and overall financial performance of the CCB division. Success will be measured through key business metrics such as customer growth, product adoption, revenue generation, and customer satisfaction.

Growth Opportunities:

  • Leadership Advancement: Potential progression to Senior Vice President (SVP) or other executive leadership roles within Product Strategy, Digital Banking, or broader Consumer & Community Banking divisions.

  • Strategic Specialization: Deepen expertise in specific areas of financial technology, digital innovation, or customer growth strategies within banking.

  • Cross-Functional Leadership: Opportunity to lead larger strategic initiatives or take on broader responsibilities across different business units within JPMorgan Chase.

  • Mentorship and Development: Opportunities to mentor junior team members and contribute to the development of future leaders within the organization.

  • Industry Influence: Represent JPMorgan Chase at industry conferences and contribute to shaping the future of digital banking.

📝 Enhancement Note: This VP-level role is a significant career opportunity within a leading financial institution. The growth path is clearly defined towards executive leadership, requiring a sustained demonstration of strategic impact, leadership acumen, and an ability to navigate complex organizational dynamics. The focus on "Growth" suggests opportunities to drive impactful change and be recognized for contributions to the company's bottom line.

🌐 Work Environment

Office Type: Corporate Headquarters / Major Office Location

The role is based in Wilmington, Delaware, a significant operational hub for JPMorgan Chase. This implies a professional, corporate office environment designed for collaboration, strategic planning, and executive engagement.

Office Location(s):

  • Primary location: 201 N Walnut St, Wilmington, DE 19801. This is a key corporate office for the company.

Workspace Context:

  • Collaborative Environment: The office space will likely feature a mix of private offices for senior leaders and collaborative work areas, meeting rooms, and presentation facilities to support cross-functional teamwork and executive interactions.

  • Operations Tools & Technology: Access to robust IT infrastructure, including high-speed internet, secure network access, and a suite of productivity and collaboration tools essential for strategic planning and communication within a large enterprise. This includes access to internal data platforms, analytics tools, and communication software.

  • Team Interaction: Opportunities for regular in-person interaction with Product Managers, LOB stakeholders, and other members of the Connected Banking and Digital teams, fostering strong working relationships and facilitating efficient decision-making.

Work Schedule:

  • The role is designated as on-site, requiring consistent presence in the Wilmington office.

  • While a standard 40-hour work week is the baseline, the VP level and focus on growth initiatives often necessitate flexibility and extended working hours to meet strategic objectives, manage critical projects, and participate in key meetings, particularly with senior leadership.

📝 Enhancement Note: The on-site requirement for a VP-level role in a major financial hub like Wilmington underscores the importance of in-person collaboration, executive presence, and direct engagement with stakeholders. The workspace is designed to support high-level strategic work and facilitate seamless integration within the corporate structure.

📄 Application & Portfolio Review Process

Interview Process:

  1. Initial Screening: A recruiter or HR representative will likely conduct an initial screening call to assess basic qualifications, experience, and cultural fit. Be prepared to articulate your career trajectory and interest in this specific role.

  2. Hiring Manager Interview: A conversation with the hiring manager to delve deeper into your experience with product strategy, leadership capabilities, and understanding of the financial services landscape.

  3. Panel Interviews: You will likely participate in multiple interviews with various stakeholders, including Product Managers, LOB representatives, and potentially senior digital leadership. These interviews will assess your strategic thinking, problem-solving skills, collaboration abilities, and how you'd fit within the team's dynamics.

  4. Case Study/Presentation: A common element for senior strategy roles. You may be given a business challenge or strategic question to prepare a presentation on within a set timeframe. This will assess your analytical skills, strategic framework, ability to synthesize information, and presentation delivery.

  5. Final Interview: Potentially with a very senior executive (e.g., SVP or Division Head) to make a final assessment of strategic alignment and leadership potential.

Portfolio Review Tips:

  • Quantify Impact: For each case study, clearly articulate the business problem, your strategic solution, the actions taken, and most importantly, the measurable results (e.g., % increase in revenue, % growth in customer acquisition, % improvement in customer satisfaction).

  • Showcase Strategic Thinking: Demonstrate your ability to develop a long-term vision, understand market dynamics, and translate that into actionable roadmaps. Use frameworks like SWOT, Porter's Five Forces, or customer journey mapping where appropriate.

  • Highlight Collaboration: Emphasize how you worked with cross-functional teams (Product Management, Marketing, Tech, LOBs) to achieve goals. Provide examples of managing diverse stakeholder needs and gaining buy-in.

  • Data-Driven Approach: Show how you used data and analytics to inform your strategic decisions, prioritize initiatives, and measure success.

  • Tailor to JPMorgan Chase: Research JPMorgan Chase's current strategic priorities, especially within Connected Banking and digital innovation. Frame your experience and examples in a way that aligns with their stated goals and values.

Challenge Preparation:

  • Understand the Business: Familiarize yourself with JPMorgan Chase's Consumer & Community Banking division, their key products (cards, consumer banking, business banking), and their digital strategy.

  • Practice Strategic Frameworks: Be ready to apply common strategic frameworks to analyze a business problem or develop a growth strategy.

  • Prepare for "Why JPMorgan Chase": Have a clear, compelling answer for why you are interested in this specific role at this specific company.

  • Articulate Leadership Style: Be ready to discuss your leadership philosophy, how you motivate teams, and how you manage conflict or drive consensus.

📝 Enhancement Note: The interview process for a VP-level role is rigorous and designed to assess strategic depth, leadership capabilities, and cultural fit. A strong portfolio that demonstrates quantifiable impact and strategic thinking is crucial for success. Candidates should prepare to articulate their thought process clearly and connect their past achievements to the specific needs and goals of JPMorgan Chase's Connected Banking Growth initiatives.

🛠 Tools & Technology Stack

Primary Tools:

  • Microsoft PowerPoint: Essential for creating high-impact presentations to senior leadership, outlining strategic visions, roadmaps, and business cases. Advanced proficiency is expected for data visualization and compelling storytelling.

  • Microsoft Excel: Critical for financial modeling, data analysis, market sizing, KPI tracking, and building business cases. Expertise in advanced functions, pivot tables, and data manipulation is highly beneficial.

  • Project Management Software: Familiarity with tools like Jira, Asana, or Microsoft Project may be beneficial for tracking complex work streams and cross-functional initiatives, though direct management is less likely than strategic oversight.

Analytics & Reporting:

  • Internal Data Platforms: Proficiency with JPMorgan Chase's proprietary data warehouses and analytics platforms (e.g., specific BI tools, SQL-based query systems) will be crucial for extracting and analyzing customer and business data.

  • Business Intelligence (BI) Tools: Experience with tools like Tableau, Power BI, or QlikView for creating dashboards and reports to visualize performance metrics and communicate insights to stakeholders.

  • Web Analytics Tools: Familiarity with tools such as Adobe Analytics or Google Analytics to understand digital product usage, customer behavior, and campaign performance.

CRM & Automation:

  • CRM Systems: Understanding of how CRM systems (e.g., Salesforce, internal JPMorgan Chase systems) are used to manage customer relationships and data, informing product strategy.

  • Automation Concepts: While not directly implementing automation, an understanding of how workflow automation (e.g., RPA, marketing automation) impacts customer experience and operational efficiency is valuable for strategic planning.

📝 Enhancement Note: This role requires strong skills in presentation and data analysis tools, with a focus on leveraging internal JPMorgan Chase systems. The emphasis is on using these tools for strategic decision-making and communication rather than hands-on technical implementation. Candidates should be prepared to discuss their experience with data analysis and how they use it to drive strategic insights.

👥 Team Culture & Values

Operations Values:

  • Customer Centricity: A deep commitment to understanding and meeting customer needs, driving the development of products and experiences that delight and serve them effectively.

  • Data-Driven Excellence: A strong reliance on data and analytics to inform strategic decisions, measure performance, and continuously optimize product strategies for maximum impact.

  • Innovation & Agility: A mindset that embraces new ideas, challenges existing paradigms, and seeks to implement solutions that push the boundaries of digital banking.

  • Collaboration & Partnership: A belief in the power of teamwork, fostering strong relationships across diverse teams and business units to achieve shared goals.

  • Accountability & Ownership: Taking responsibility for outcomes, driving initiatives to completion, and being accountable for the strategic and financial success of Connected Banking growth.

Collaboration Style:

  • Cross-Functional Integration: The role necessitates active collaboration with Product Management, Marketing, Technology, Operations, Legal, and various Line of Business stakeholders to ensure alignment and drive integrated strategies.

  • Strategic Alignment: Focus on building consensus and ensuring all parties understand and support the overarching product strategy and its contribution to broader business objectives.

  • Influence and Persuasion: A collaborative style that relies on clear communication, data-backed arguments, and relationship-building to influence decision-making and drive adoption of strategic initiatives.

  • Feedback and Continuous Improvement: An open approach to feedback, encouraging constructive dialogue to refine strategies and enhance product offerings.

📝 Enhancement Note: JPMorgan Chase, as a large financial institution, values a culture of integrity, collaboration, and data-driven decision-making. For this VP role, the emphasis is on strategic leadership that fosters innovation while adhering to robust governance and customer-centric principles. The ability to collaborate effectively across a complex organization is paramount.

⚡ Challenges & Growth Opportunities

Challenges:

  • Navigating Complexity: Operating effectively within a large, matrixed organization requires significant skill in stakeholder management, influencing without direct authority, and aligning diverse priorities.

  • Driving Innovation in a Regulated Environment: Balancing the need for rapid innovation and growth with the stringent regulatory requirements of the financial services industry.

  • Data Integration and Utilization: Effectively synthesizing and leveraging vast amounts of data from disparate systems to gain actionable insights for strategic decision-making.

  • Measuring ROI of Strategic Initiatives: Clearly demonstrating the return on investment for new product strategies and growth initiatives in a complex financial ecosystem.

Learning & Development Opportunities:

  • Advanced Strategic Leadership: Opportunities to hone strategic planning, executive communication, and leadership skills within a world-class financial institution.

  • Deep Financial Services Expertise: Gaining in-depth knowledge of various banking products (cards, consumer, business) and their strategic interplay.

  • Industry Trends and Technology: Staying at the forefront of digital banking innovation, fintech trends, and emerging technologies impacting the financial sector.

  • Mentorship Programs: Access to senior leaders and potential mentorship opportunities to guide career development and strategic thinking.

  • Executive Education: Potential for participation in executive education programs to further develop leadership and strategic capabilities.

📝 Enhancement Note: The challenges are inherent to a senior strategy role in a large financial institution. The growth opportunities are significant, focusing on leadership development, industry expertise, and the ability to shape the future of digital banking at a global scale.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you developed a product strategy that significantly impacted revenue growth. What was your process, and what were the key outcomes?" (Focus on structured approach, metrics, and impact.)

  • "How would you approach developing a strategy for 'Connected Banking Growth' at JPMorgan Chase, considering our existing product portfolio and market position?" (Demonstrate strategic framework, market understanding, and alignment with company goals.)

  • "Imagine a new competitor emerges in the digital banking space. How would you analyze their threat and formulate a counter-strategy for our Connected Banking offerings?" (Showcase competitive analysis, scenario planning, and proactive strategy formulation.)

Company & Culture Questions:

  • "Why are you interested in this specific Product Strategy Vice President role at JPMorgan Chase, and what specifically about our 'Connected Banking Growth' initiative excites you?" (Research company values, recent news, and connect your passion to their mission.)

  • "Describe your experience working in a matrixed organization. How do you ensure alignment and drive results when you don't have direct authority over all resources?" (Highlight collaboration, influencing, and communication skills.)

  • "How do you foster a culture of innovation and continuous improvement within a team or a strategic initiative?" (Discuss leadership style, encouraging new ideas, and driving change.)

Portfolio Presentation Strategy:

  • Structure for Impact: Begin with a clear executive summary of the challenge, your strategic solution, and the quantifiable results.

  • Tell a Story: Weave a narrative that highlights the problem, your thought process, the challenges overcome, and the ultimate success.

  • Visualize Data: Use charts and graphs effectively to showcase key metrics, growth trends, and ROI. Ensure visualizations are clear, concise, and support your narrative.

  • Focus on 'Why' and 'How': Explain not just what you did, but why you made those strategic choices and how you implemented them.

  • Be Prepared for Deep Dives: Anticipate questions about specific decisions, data sources, alternative strategies considered, and lessons learned.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, leadership presence, and a deep understanding of the financial services industry and JPMorgan Chase's business. The portfolio presentation is a critical opportunity to showcase practical application of strategic principles and quantifiable achievements.

📌 Application Steps

To apply for this Product Strategy Vice President position:

  • Submit your application through the official JPMorgan Chase & Co. careers portal via the provided URL.

  • Portfolio Customization: Curate 2-3 of your most impactful product strategy case studies that demonstrate revenue growth, market expansion, or significant customer engagement improvements. Ensure these examples highlight your strategic thinking, data-driven approach, and ability to manage complex initiatives.

  • Resume Optimization: Tailor your resume to highlight experience in product strategy, business management, digital product development, stakeholder management, and driving growth, using keywords from the job description and relevant industry terms. Quantify achievements wherever possible.

  • Interview Preparation: Practice articulating your strategic frameworks, leadership philosophy, and how you would approach the "Connected Banking Growth" challenges at JPMorgan Chase. Prepare specific examples for behavioral questions, focusing on collaboration, innovation, and data-driven decision-making.

  • Company Research: Thoroughly research JPMorgan Chase's Consumer & Community Banking division, their digital strategy, and recent initiatives in Connected Banking. Understand their market position, key competitors, and corporate values to align your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates should have 5+ years of experience in product strategy or a relevant domain area. Strong business acumen, data-driven decision-making skills, and the ability to manage multiple work streams are essential.