Product Designer (UX)

📍 Job Overview

Job Title: Product Designer (UX)

Company: Bjak

Location: United States (Remote)

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: April 24, 2026

Experience Level: 2-5 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end design for AI product surfaces, driving user experience from concept to launch, with a focus on intuitive AI interaction models.

• Design core user flows and interaction paradigms that translate complex AI capabilities into simple, reliable, and trustworthy user experiences for everyday use.

• Collaborate closely with Product, Engineering, and Machine Learning teams to rapidly prototype, test, and iterate on innovative AI-driven features and workflows.

• Develop comprehensive design artifacts including wireframes, user flows, prototypes, and high-fidelity UI for both web and mobile platforms, ensuring consistency and scalability through a evolving design system.

📝 Enhancement Note: This role is for a Product Designer with a UX focus, specifically within the AI and chat application space. The emphasis is on designing for reliability, persistent context, and real-world task completion, which are critical for advanced AI products. The "telecommute" designation combined with "United States" location implies a remote role open to candidates within the US. The AI-derived experience level of "2-5 years" suggests this is a mid-level individual contributor role.

📈 Primary Responsibilities

• Spearhead the complete design lifecycle for key AI product features and surfaces, from initial ideation and conceptualization through to final implementation and post-launch iteration.

• Architect and refine core user journeys and interaction models that enable users to discover, engage with, and build trust in advanced AI functionalities seamlessly.

• Foster strong collaborative partnerships with Product Managers, Engineers, and Machine Learning specialists to explore user problems, validate design hypotheses, and drive rapid product development cycles.

• Produce detailed design documentation, including user flows, wireframes, interactive prototypes, and polished high-fidelity UI designs for both web and mobile applications.

• Execute rapid prototyping to quickly test and iterate on novel interaction patterns, particularly those tailored for AI-driven conversational experiences and intelligent assistants.

• Plan and conduct usability testing sessions, rigorously analyze user feedback and behavioral data to inform and refine product strategy and design decisions.

• Contribute to the definition, maintenance, and evolution of the company's design system to ensure consistency, scalability, and efficiency across all product touchpoints.

• Champion user-centered design principles while effectively balancing the demands of product velocity, technical feasibility, and long-term product vision.

📝 Enhancement Note: The responsibilities clearly outline an end-to-end design ownership, emphasizing collaboration with technical teams (Engineering, ML) and a focus on AI-specific challenges like reliability and trust. The mention of "zero-to-one products" and "early-stage teams" (in "Nice to have") strongly suggests this role will involve significant ambiguity and the need for proactive problem-solving and definition.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for a Product Designer role. Equivalent practical experience will also be considered.

Experience: Minimum of 2-5 years of proven experience in Product Design or UX Design, with a strong portfolio showcasing successful web and mobile product designs. Experience in fast-moving, agile environments is crucial.

Required Skills:

• Demonstrated expertise as a Product or UX Designer, evidenced by a robust portfolio of shipped web and mobile products.

• High proficiency in design and rapid prototyping tools, with a specific emphasis on Figma.

• Comprehensive understanding of interaction design principles, information architecture, visual hierarchy, and the creation of cohesive visual systems.

• Proven ability to collaborate effectively with engineering and product management teams in dynamic, fast-paced development settings.

• Adept at designing and iterating on products with incomplete or evolving requirements, embracing ambiguity.

• Skill in simplifying complex workflows and technical concepts into intuitive and user-friendly experiences.

Preferred Skills:

• Prior experience designing for AI-powered products, data-intensive applications, or intelligent systems.

• Familiarity with conducting usability testing, user research, and qualitative research methodologies.

• Experience working on "zero-to-one" products or as part of an early-stage startup team.

• A keen interest in exploring and defining emerging UX patterns for AI, automation, and intelligent agent technologies.

📝 Enhancement Note: The "Nice to have" section provides strong indicators of preferred candidate profiles, particularly those with experience in AI, early-stage products, and emerging UX patterns. These are critical differentiators for candidates. The "2-5 years" experience level aligns well with the expected responsibilities of owning end-to-end design for product surfaces.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 comprehensive case studies demonstrating end-to-end product design ownership for web and mobile applications.

• Clearly articulate the problem statement, your design process, key decisions, and the impact of your solutions, with a focus on user-centric problem-solving.

• Include examples of wireframes, user flows, interactive prototypes, and high-fidelity UI designs, with clear explanations of rationale.

• Highlight experience with Figma and rapid prototyping tools, demonstrating proficiency in creating interactive mockups.

• Feature projects that involved close collaboration with engineering and product teams, illustrating your ability to navigate technical constraints and product velocity.

Process Documentation:

• Demonstrate a structured design process that moves from problem discovery and user research through ideation, prototyping, testing, and final implementation.

• Show how you have contributed to or utilized design systems to ensure consistency and scalability in your work.

• Provide evidence of iterating on designs based on user feedback, usability testing, and performance metrics.

📝 Enhancement Note: The emphasis on "end-to-end design ownership," "rapid prototyping," and collaboration with "engineering and ML teams" means the portfolio should explicitly detail the UX process, decision-making rationale, and tangible outcomes. For this role, showcasing how complex AI concepts were translated into user-friendly interfaces is paramount.

💵 Compensation & Benefits

Salary Range: Based on the "2-5 years" experience level, a fully remote role in the United States, and the specialized nature of AI product design, an estimated salary range for a Product Designer (UX) would be $100,000 - $150,000 USD per year. This range is an estimate and can vary significantly based on specific candidate experience, the company's funding stage, and the exact responsibilities within the role.

Benefits: While specific benefits are not listed, typical benefits for a full-time remote role in a tech startup like Bjak often include:

• Comprehensive health, dental, and vision insurance.

• Stock options or equity grants, especially for early-stage companies.

• Generous paid time off (PTO) and holidays.

• Remote work stipend or home office setup allowance.

• Professional development budget for conferences, courses, and learning resources.

• 401(k) or retirement savings plan.

• Potential for performance-based bonuses.

Working Hours: The role specifies "FULL_TIME" employment and an AI-derived value of 40 hours per week. As a remote position, there is likely flexibility in daily scheduling, provided that core collaboration hours and deadlines are met.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for mid-level UX/Product Designers in the US, considering the remote nature and the tech startup environment. The benefits are inferred from common offerings in similar companies. The provided "40" working hours is a standard full-time expectation, but remote roles often allow for more flexible scheduling.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (AI, Software Development, Chat Applications). Bjak is operating in the rapidly evolving AI and conversational technology sector, aiming to integrate intelligence into everyday user tasks and workflows. This space demands innovation, rapid iteration, and a deep understanding of user needs and AI capabilities.

Company Size: The description implies a small, "world class team" with "high talent density" and a "hands-on" approach. This suggests an early-stage startup environment, likely with fewer than 50 employees, where individual contributions have a significant impact.

Founded: While the founding date is not provided, the description of building a "proactive AI chat app" and operating as a "small, world class team" indicates a company that is likely in its growth or scaling phase, post-seed or Series A funding.

Team Structure:

• The core product and design team is likely small, comprising individuals with specialized skills in Product Management, Engineering (front-end, back-end, ML), and UX/Product Design.

• The reporting structure is expected to be relatively flat, with designers working closely with a Product Lead and engineering counterparts. Direct reporting to a Head of Product or CTO is probable.

Methodology:

• Data Analysis & Insights: Decisions are driven by a blend of user research, usability testing insights, and an understanding of AI model behavior and capabilities. The goal is to use data to inform design choices and measure impact.

• Workflow Planning & Optimization: A significant focus is on designing robust, reliable, long-running workflows and simplifying complex processes for end-users. This involves meticulous journey mapping and interaction design.

• Automation & Efficiency: The underlying product is an AI chat app designed to automate tasks and improve user efficiency. The design process itself is expected to be efficient, with rapid iteration and quick decision-making.

Company Website: https://bjak.my/en/about-us

📝 Enhancement Note: The company culture is characterized by a lean, high-performance team dynamic common in early-stage tech startups. The emphasis on "high talent density" and collective decision-making suggests a collaborative yet demanding environment where individuals are expected to be proactive and self-directed.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer (UX) with 2-5 years of experience. It offers significant ownership and the opportunity to shape core user flows and product direction from the ground up. The role is focused on individual contribution and design execution rather than people management at this stage.

Reporting Structure: The designer will likely report to a Head of Product, Design Lead, or CTO. They will work closely with Product Managers and Engineering teams, forming a tight-knit, cross-functional unit.

Operations Impact: The designer's impact is direct and substantial, influencing how users perceive and interact with advanced AI capabilities. Their work will be critical in establishing user trust, defining usability for complex workflows, and ultimately driving user adoption and retention for a novel AI product. Success will be measured by the clarity, usability, and effectiveness of the AI experiences they design.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in designing for AI, conversational interfaces, and complex workflow automation. Gain experience in shaping the UX of "zero-to-one" products.

• Learning & Development: Opportunities to learn from world-class talent in ML, engineering, and product. Exposure to cutting-edge AI technologies and emerging UX patterns. Potential for formal training in AI UX or advanced design methodologies.

• Leadership Potential: As the company grows, there will be opportunities to take on more complex product surfaces, mentor junior designers, and potentially lead design initiatives or even a design team. The foundational role offers a clear path to future leadership if performance and growth are demonstrated.

📝 Enhancement Note: The role offers substantial growth potential, particularly for individuals passionate about AI and early-stage product development. The ability to influence product direction and build foundational design systems is a significant career accelerator.

🌐 Work Environment

Office Type: Fully Remote. The company operates with a distributed team structure, allowing employees to work from anywhere within the United States.

Office Location(s): While the company is headquartered in the US, specific office locations are not detailed, which is consistent with a fully remote setup. The derived location of "Madison, Mississippi, United States" and timezone "America/Chicago" suggests a potential hub or administrative base, but the role itself is remote.

Workspace Context:

• Collaborative Environment: Expect regular virtual collaboration via video calls, messaging platforms, and shared design tools. The culture emphasizes collective decision-making and rapid iteration.

• Tools & Technology: Access to industry-standard design tools like Figma, prototyping software, and communication platforms. The team likely utilizes agile development methodologies.

• Team Interaction: Frequent interaction with Product Managers, Engineers, and ML experts through scheduled meetings, informal check-ins, and collaborative design sessions. The emphasis is on a high-touch, integrated team experience despite the remote nature.

Work Schedule: Standard full-time hours (approx. 40/week) are expected, with flexibility for remote work. Candidates should be prepared to align with team schedules for critical meetings and collaboration, particularly across different time zones within the US.

📝 Enhancement Note: The remote work environment necessitates strong self-discipline, proactive communication, and comfort with virtual collaboration tools. The derived location and timezone information might be administrative or historical, but the "TELECOMMUTE" and "United States" location tags confirm the remote nature.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Application Review: Technical team members will evaluate applications and portfolios.

• Virtual & Onsite Interviews: Expect a limited number of interviews (3-4) conducted virtually or potentially onsite, depending on company policy and candidate location.

• Prompt Decision: The company values transparency and efficiency, aiming for a prompt decision after the interview stages.

Portfolio Review Tips:

• Showcase End-to-End Process: For each case study, clearly outline the problem, your design process, key decisions, and the measurable outcomes. Emphasize how you translated complex AI concepts into user-friendly experiences.

• Highlight Figma & Prototyping: Explicitly demonstrate your proficiency with Figma and rapid prototyping tools. Include interactive prototypes where possible.

• Focus on AI/Complexity: If you have experience with AI, data-heavy products, or simplifying complex workflows, make these projects prominent. Explain the unique challenges and your approach.

• Collaboration Evidence: Show how you worked with engineers and product managers. Discuss trade-offs and compromises made during the design process.

• Conciseness & Clarity: Ensure your portfolio is well-organized, easy to navigate, and clearly communicates your skills and impact. Tailor your presentation to the specific requirements of this AI product design role.

Challenge Preparation:

• Design Exercises: Be prepared for potential design exercises that may involve solving a specific UX problem related to AI interactions, workflow design, or simplifying complex inputs.

• Problem-Solving Approach: Articulate your thought process clearly, demonstrating how you would approach an undefined problem and iterate towards a solution.

• AI/ML Understanding: While not a technical ML role, show an understanding of AI capabilities and limitations, and how design can manage user expectations and build trust.

📝 Enhancement Note: The interview process is described as efficient and prompt. The portfolio review will be critical, with a strong emphasis on demonstrating end-to-end design ownership and the ability to handle the complexities of AI product design.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly mentioned as a required skill and will likely be the primary tool for UI design, wireframing, and prototyping.

• Rapid Prototyping Tools: Proficiency beyond Figma, such as tools for creating interactive simulations or testing complex user flows, will be advantageous.

• Design Systems Tools: Experience contributing to or utilizing design systems will be important for ensuring consistency and scalability.

Analytics & Reporting:

• While not explicitly stated, expect to work with product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and track the success of design interventions.

CRM & Automation:

• This role is focused on product design, so direct CRM or automation tool management is unlikely. However, understanding how user data flows from front-end interactions into backend systems (potentially managed via CRM or automation platforms) can be beneficial for context.

📝 Enhancement Note: Figma is the cornerstone tool for this role. The ability to leverage design systems and potentially work with product analytics tools will be key to success.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A primary focus on understanding and serving the user needs, translating complex AI into simple, valuable experiences.

• High-Impact Design: Driving significant influence on core user flows, product direction, and user trust in AI.

• Collaboration & Transparency: Working closely with cross-functional teams, making decisions collectively, and maintaining open communication.

• Speed & Iteration: Moving at rapid speed, balancing shipping high-quality work with continuous learning and iteration.

• Ownership & Execution: Taking full responsibility from problem definition through to shipped solutions, demonstrating independent judgment and execution.

Collaboration Style:

• Integrated Teams: Designers work tightly integrated with Product Managers and ML Engineers, fostering a shared understanding and collaborative problem-solving approach.

• Feedback-Driven: A culture that encourages rapid feedback loops, both internally within the design team and externally with cross-functional partners.

• Knowledge Sharing: Expect a dynamic environment where team members share insights, best practices, and learnings, especially concerning new AI UX patterns.

📝 Enhancement Note: The culture is geared towards a high-performance startup environment that values collaboration, rapid execution, and a deep commitment to user experience, particularly in the challenging domain of AI.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Ambiguity: Navigating the inherent non-deterministic nature of AI and designing for predictability, reliability, and user trust.

• Simplifying Complexity: Translating advanced, multi-step AI reasoning and external tool interactions into intuitive and straightforward user experiences.

• "Zero-to-One" Product Development: Building foundational design systems and user flows for a novel product with evolving requirements and limited existing patterns.

• Balancing Velocity and Quality: Making design decisions that enable rapid iteration while ensuring long-term system quality and a robust user experience.

Learning & Development Opportunities:

• AI UX Specialization: Gaining deep expertise in a cutting-edge field by designing for advanced AI, conversational agents, and intelligent systems.

• Cross-Functional Learning: Working closely with world-class engineers and ML specialists, offering unparalleled exposure to technical innovation.

• Product Strategy Influence: Opportunity to significantly shape the product roadmap and design philosophy of a new AI application.

• Mentorship & Leadership: Potential to grow into a senior or lead design role as the company scales, mentoring other designers and influencing design strategy.

📝 Enhancement Note: This role presents a significant opportunity to tackle challenging UX problems in the AI space, offering substantial growth in a fast-paced startup environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex workflow. How did you simplify it for the end-user, and what were the outcomes?" (Focus on process, simplification, and metrics.)

• "How would you approach designing trust and reliability into an AI product that is prone to non-deterministic behavior?" (Prepare to discuss AI-specific UX challenges, transparency, and error handling.)

Company & Culture Questions:

• "What interests you about designing for AI, specifically in a chat application context?" (Research Bjak's mission and the AI chat app space.)

• "How do you balance rapid iteration with ensuring high-quality design and user experience in a fast-paced environment?" (Highlight your understanding of agile design and feedback loops.)

Portfolio Presentation Strategy:

• Tell a Story: For each case study, weave a narrative that highlights the problem, your unique contribution, the challenges you overcame, and the impact of your design.

• Visual Clarity: Use high-quality visuals for wireframes, user flows, and mockups. Ensure interactive prototypes are functional and easy to navigate.

• Process Focus: Clearly articulate your design process, showing why you made certain decisions. Explain your rationale for tool choices and methodologies.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs. If direct metrics aren't available, discuss qualitative feedback and expected impact.

• Tailor to AI: Explicitly connect your past experiences and skills to the specific demands of designing for AI and complex workflows.

📝 Enhancement Note: Preparation should focus on demonstrating a strong understanding of UX principles applied to AI challenges, comfort with ambiguity, and a collaborative, iterative approach aligned with startup culture.

📌 Application Steps

To apply for this Product Designer (UX) position:

• Submit your application through the provided Ashby link.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your end-to-end product design process, particularly highlighting web and mobile projects, complex workflow simplification, and any AI/data-intensive product experience. Ensure clear articulation of your role, process, and outcomes.

• Optimize Your Resume: Tailor your resume to emphasize relevant keywords such as UX Design, Product Design, Figma, Prototyping, Interaction Design, User Flows, AI Product Design, and cross-functional collaboration. Quantify achievements where possible.

• Prepare for Portfolio Presentation: Be ready to walk through your selected case studies during interviews, explaining your design decisions, process, and the impact of your work. Practice articulating your contributions clearly and concisely.

• Research Bjak: Understand the company's mission, product, and target audience. Familiarize yourself with the AI chat app space and the challenges of designing for AI to better tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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