Product Designer (UI/UX)

📍 Job Overview

Job Title: Product Designer (UI/UX) Company: Qualified Health Location: Remote Job Type: Contract-to-Hire Category: Product Design / UI/UX Date Posted: 2025-10-07T19:28:02 Experience Level: Mid-Level (2-5 years) Remote Status: Fully Remote

🚀 Role Summary

• This role focuses on designing complex, end-to-end products and platforms within the innovative Generative AI and healthcare sectors.
• Key responsibilities include leading user research, translating insights into holistic design strategies, and creating detailed wireframes and prototypes.
• The designer will be instrumental in developing scalable, intuitive, and cohesive product experiences across web, mobile, and enterprise applications.
• Collaboration with product managers, engineers, and other designers is crucial for building robust product ecosystems and ensuring alignment with technical feasibility and business objectives.

📝 Enhancement Note: The role is positioned as "Contract-to-Hire," indicating an initial period of contract engagement with the potential for a permanent position based on performance and business needs. The emphasis on "complex, end-to-end products and platforms" and "startup experience" suggests a need for a proactive, adaptable designer capable of navigating ambiguity and contributing to strategic product direction.

📈 Primary Responsibilities

• Lead comprehensive user research initiatives to deeply understand user needs, behaviors, and workflows within multifaceted healthcare and AI-driven products.
• Translate research findings and user insights into holistic, strategic design solutions that significantly enhance usability, operational efficiency, and product adoption.
• Develop detailed storyboards, user flows, wireframes, and interactive prototypes to effectively visualize and communicate product interactions across diverse systems and tools.
• Design scalable, intuitive, and cohesive product experiences that address real user problems by going beyond surface-level UI to solve core functional and usability challenges.
• Create high-fidelity mockups and comprehensive design assets for a range of digital products, including web platforms, mobile applications, and sophisticated enterprise-level software tooling.
• Foster strong partnerships with product managers, engineers, and fellow designers to build robust product ecosystems, ensuring seamless alignment between user experience, technical feasibility, and overarching business goals.
• Clearly articulate and present design rationale, decisions, and trade-offs to stakeholders and cross-functional teams, facilitating informed decision-making.
• Implement a rapid iteration process, incorporating feedback from user testing, data analysis, and stakeholder input to continuously refine and improve designs.
• Contribute actively to the development, maintenance, and evolution of our design systems and style guides, ensuring consistency, scalability, and efficiency across multiple products and platforms.
• Stay informed about the latest design trends, emerging tools, and innovative methodologies, proactively applying them to enhance product quality and drive innovation within the team.
• Collaborate closely with customers and internal teams to mock up feature requests and tooling enhancements, providing critical design support for product pitches and business development efforts.

📝 Enhancement Note: The responsibilities emphasize a strategic and hands-on approach, requiring the designer to not only execute UI/UX tasks but also to influence product strategy through research and cross-functional collaboration. The mention of "enterprise-level software tooling" and "product ecosystems" suggests a need for experience with complex, integrated systems rather than standalone applications.

🎓 Skills & Qualifications

Education: Bachelor's degree in Product Design, Human-Computer Interaction (HCI), or a related field, or equivalent practical experience.

Experience: Demonstrated experience designing end-to-end products or complex software tools, extending beyond basic website design. Proven track record of bringing innovative solutions to life in fast-paced, high-stakes environments, with a preference for startup experience.

Required Skills:

• User Research: Proven ability to conduct user research, synthesize findings, and translate insights into actionable design strategies.
• Design Strategy: Capacity to develop holistic design strategies that align with product goals and user needs.
• Wireframing & Prototyping: Expertise in creating detailed wireframes, user flows, and interactive prototypes using industry-standard tools.
• Visual Design & Mockups: Skill in developing high-fidelity mockups and design assets that are both aesthetically pleasing and functionally robust.
• Cross-Functional Collaboration: Ability to partner effectively with product managers, engineers, and other stakeholders to drive product development.
• Design Systems: Experience contributing to or maintaining design systems and style guides for consistency and scalability.
• Data Analysis & Iteration: Aptitude for using data analysis and user testing feedback to iterate on designs.
• Technical Feasibility Awareness: Understanding of technical constraints and possibilities to ensure designs are feasible.
• Usability Principles: Strong grasp of usability best practices and user-centered design principles.
• Proficiency in Design Tools: Expert-level proficiency with industry-standard design and prototyping tools such as Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Principle, or similar.

Preferred Skills:

• Regulated Industry Design: Experience designing within regulated or high-impact industries like healthcare, fintech, or similar environments.
• Content Strategy & UX Writing: Familiarity with content strategy principles and the ability to craft clear, effective UX copy.
• AI/Data-Intensive Environments: Experience designing products within AI-driven or data-intensive product contexts.

📝 Enhancement Note: The "Required Qualifications" highlight a need for a designer who can handle complexity and ambiguity. The emphasis on "end-to-end products or complex software tools" and a "strong portfolio showcasing expertise in solving complex design challenges" suggests that candidates should be prepared to demonstrate a deep understanding of problem-solving and product lifecycle management, not just UI execution. The preference for startup experience implies a need for adaptability and a proactive, self-starting attitude.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase 2-3 comprehensive case studies detailing your process from problem identification through to final design solution. These should highlight complex challenges and demonstrate your strategic thinking.
• Problem-Solving Approach: Clearly articulate the user problems or business challenges you addressed in each case study, detailing your research methodologies and how you arrived at your design decisions.
• Systemic Design Thinking: Provide examples that illustrate your ability to design for complex systems, product ecosystems, or enterprise-level tooling, demonstrating an understanding of scalability and integration.
• Tool Proficiency Demonstration: Showcase your mastery of industry-standard design tools (Figma, Sketch, etc.) through the quality and complexity of your prototypes and final designs.

Process Documentation:

• User Research Artifacts: Include examples of user research outputs, such as personas, journey maps, or usability testing reports, to demonstrate your understanding of user-centered methodologies.
• Design Iteration Examples: Present how you iterated on designs based on feedback, data, or technical constraints, showing your ability to adapt and refine solutions.
• Design System Contribution: If applicable, include examples of contributions to design systems, style guides, or component libraries, emphasizing consistency and scalability.

📝 Enhancement Note: Given the role's emphasis on "complex, end-to-end products and platforms" and "enterprise-level software tooling," a portfolio that demonstrates systemic thinking, robust user research integration, and a clear process for handling intricate design challenges will be highly valued. Candidates should focus on showcasing their ability to navigate ambiguity, collaborate effectively, and deliver impactful solutions within a fast-paced, evolving environment.

💵 Compensation & Benefits

Salary Range: $30 - $55 per hour. This range is based on skills, qualifications, experience, and location, reflecting the contract-to-hire nature of the role.

Benefits:

• Equity Packages: Eligibility for equity, indicating potential long-term financial upside and ownership in the company's success.
• Medical, Dental, and Vision Insurance: Comprehensive health coverage provided during the contract period and potentially upon conversion to full-time.
• Flexible Working Hours: The ability to adjust work schedules to better suit personal needs and optimize productivity, while ensuring core collaboration times are met.
• Hybrid Work Options: While the role is fully remote, there might be occasional opportunities or requirements for in-person collaboration or team events, allowing for flexibility in work location.

Working Hours: Approximately 40 hours per week, with flexibility offered through "flexible working hours" to accommodate different work styles and time zones.

📝 Enhancement Note: The salary range ($30-$55/hour) suggests a mid-level to senior-level designer for a contract position. The "contract-to-hire" status combined with equity and full benefits (upon conversion) indicates a strong potential future with the company. The "flexible working hours" are a common benefit in remote roles, allowing for better work-life integration, which is crucial for sustained productivity in demanding environments like startups.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically Generative AI applied to Healthcare. Qualified Health is positioned at the intersection of cutting-edge AI development and the critical, highly regulated healthcare sector, aiming to improve patient care through AI governance and specialized agent creation.

Company Size: The company is described as "fast-growing" and seeking "founding team members," suggesting a startup environment that is likely small to medium in size, with a dynamic and entrepreneurial culture. Roles within such organizations often offer significant autonomy and direct impact.

Founded: While the exact founding date isn't provided, the emphasis on "founding team members" and "category-defining product" indicates a relatively early-stage company that is rapidly scaling its operations and product development.

Team Structure:

• Cross-functional Collaboration: The Product Designer will work closely with product managers, engineers, and fellow designers, implying a highly collaborative and integrated team structure.
• Reporting: While not explicitly stated, in a startup environment, the Product Designer would likely report to a Head of Product, Design Lead, or a senior product manager.
• Agile Development: The emphasis on iterating quickly, working with engineers, and developing robust product ecosystems suggests an agile or lean development methodology is in place.

Methodology:

• User-Centric Design: The core of the role involves deep user research and translating insights into design strategies, underscoring a commitment to user-centered product development.
• Data-Driven Decisions: The responsibility to "iterate quickly based on feedback, user testing, and data analysis" highlights a data-informed approach to product design.
• Iterative Development: The focus on rapid iteration and continuous refinement points to an agile and iterative product development process.

Company Website: qualifiedhealthai.com

📝 Enhancement Note: The company operates in a high-stakes, innovative field (AI in Healthcare) and is likely characterized by a fast-paced, agile, and collaborative startup culture. The Product Designer will need to be comfortable with ambiguity, rapid iteration, and direct impact on product strategy and execution. The "founding team members" aspect suggests an opportunity to shape processes and culture.

📈 Career & Growth Analysis

Operations Career Level: This role is for a mid-level Product Designer (UI/UX), typically with 2-5 years of experience, who is ready to take on significant ownership and contribute to strategic product decisions. The emphasis on "end-to-end products" and "complex challenges" indicates a role that demands more than just execution; it requires strategic input and problem-solving.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Product, or a Senior Product Manager. They will collaborate closely with engineers and product managers, forming a core product development pod.

Operations Impact: The Product Designer's work will directly influence the usability, adoption, and overall success of Qualified Health's AI-powered healthcare platform. By creating intuitive and effective user experiences, they will enable healthcare providers and systems to leverage AI safely and efficiently, directly impacting patient care and operational outcomes. Their designs will shape how users interact with complex AI governance and agent creation tools.

Growth Opportunities:

• Strategic Influence: As a potentially early hire in a growing startup, there's a significant opportunity to influence the product's direction, design processes, and the evolution of the design system.
• Skill Specialization: Opportunity to deepen expertise in designing for high-impact industries like healthcare, and to work with advanced technologies such as Generative AI and complex data systems.
• Leadership Potential: With demonstrated success and impact, there's potential to grow into a senior design role, lead design initiatives, or even build and manage a design team as the company scales.
• Broader Product Scope: As the company grows, the Product Designer may have opportunities to work on a wider range of products or features within the Qualified Health ecosystem.

📝 Enhancement Note: The "Contract-to-Hire" nature of the role suggests that successful candidates could transition into a permanent position with more defined career progression paths. The emphasis on "founding team members" implies that individuals who excel in this role may have opportunities to shape the future of product design at Qualified Health, potentially leading to significant career growth.

🌐 Work Environment

Office Type: Fully Remote. This offers maximum flexibility for the designer to work from any location.

Office Location(s): Not applicable, as the role is fully remote. This provides access to a global talent pool and allows employees to work from their preferred environment.

Workspace Context:

• Independent Work: Designers will primarily work independently, managing their own time and workflow from their chosen remote location.
• Digital Collaboration Tools: Reliance on digital tools for communication, project management, and design collaboration (e.g., Slack, Zoom, Figma, Jira).
• Team Interaction: While remote, there will be structured opportunities for team interaction through virtual meetings, design critiques, and collaborative sessions, fostering a sense of connection and teamwork.

Work Schedule: Approximately 40 hours per week, with "flexible working hours." This allows individuals to structure their workday around personal commitments and peak productivity times, provided they meet collaboration needs and deadlines.

📝 Enhancement Note: The fully remote nature of this role requires strong self-discipline, excellent communication skills, and proficiency with remote collaboration tools. The "flexible working hours" are a key component of the remote work environment, supporting work-life integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.
• Portfolio Presentation & Discussion: A session where you will walk through selected case studies from your portfolio, explaining your design process, problem-solving approach, and impact. Be prepared to discuss your rationale for key design decisions.
• Technical/Skills Assessment: Potentially a design challenge or a deep dive into your proficiency with specific design tools and methodologies. This might involve a small, timed exercise or a discussion about how you'd approach a hypothetical problem.
• Team/Cultural Fit Interviews: Meetings with product managers, engineers, and potentially other designers to assess your collaboration style, communication skills, and cultural fit within the fast-paced startup environment.
• Hiring Manager/Executive Interview: A final conversation to discuss your overall fit, long-term aspirations, and alignment with the company's vision.

Portfolio Review Tips:

• Focus on Impact: Showcase how your designs solved a problem, improved a metric, or achieved a business goal. Quantify results whenever possible.
• Highlight Process: Clearly demonstrate your end-to-end design process, from research and ideation to iteration and final solution. Explain your "why" behind each step.
• Showcase Complexity: Prioritize case studies that demonstrate your ability to handle complex, end-to-end product design challenges, especially those involving intricate systems or enterprise tooling.
• Tailor Your Presentation: Be ready to tailor your portfolio walkthrough to highlight aspects most relevant to Qualified Health's mission in AI and healthcare.
• Be Prepared for Questions: Anticipate questions about your design decisions, trade-offs, collaboration experiences, and how you handle feedback.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Qualified Health's mission, the Generative AI space, and the challenges within healthcare technology.
• Practice Problem-Solving: Be ready to articulate your approach to solving ambiguous problems and designing for complex user needs.
• Communicate Clearly: Practice explaining your thought process and design rationale concisely and effectively, as if presenting to a mixed audience of designers and non-designers.

📝 Enhancement Note: The interview process is likely to be rigorous, focusing on both design craft and strategic problem-solving. Candidates should prepare to demonstrate not just UI skills but also a deep understanding of the product development lifecycle and the ability to contribute meaningfully to product strategy in a startup setting. The portfolio is critical and should be curated to showcase relevant experience and a strong, systematic design process.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for UI design, wireframing, prototyping, and collaboration. Proficiency is essential.
• Sketch: A strong alternative or complementary tool for UI design and prototyping.
• Adobe Creative Suite (Illustrator, Photoshop): Useful for creating complex graphics, editing images, and preparing assets.
• InVision/Principle: Tools for creating advanced interactive prototypes and animations, demonstrating user flows and interactions.

Analytics & Reporting:

• User Testing Platforms: Tools like UserTesting.com, Maze, or Lookback for gathering user feedback and conducting usability tests.
• Analytics Tools (e.g., Google Analytics, Mixpanel, Amplitude): While not directly a design tool, understanding how to interpret data from these platforms to inform design decisions is beneficial.

CRM & Automation:

• Project Management Tools (e.g., Jira, Asana, Trello): For managing tasks, tracking progress, and collaborating with engineering and product teams.
• Collaboration Platforms (e.g., Slack, Microsoft Teams): Essential for day-to-day communication and team coordination in a remote environment.

📝 Enhancement Note: Proficiency in Figma is highly recommended, as it's the industry standard for collaborative UI/UX design. The emphasis on "complex, end-to-end products and platforms" suggests that familiarity with tools that support system design and advanced prototyping will be advantageous. The mention of "data analysis" and "user testing" implies the need for designers to be comfortable using and interpreting data to drive their design decisions.

👥 Team Culture & Values

Operations Values:

• Innovation & Ambition: A drive to push boundaries, especially in applying Generative AI to solve significant healthcare challenges.
• Mission-Driven: A strong commitment to improving patient care and transforming the healthcare industry through technology.
• Collaboration & Transparency: Open communication and teamwork are crucial, especially in a fast-paced startup environment where cross-functional alignment is key.
• Agility & Adaptability: The ability to move fast, iterate quickly, and adapt to evolving priorities and market demands.
• User-Centricity: A deep commitment to understanding and serving the needs of users (healthcare professionals, patients) through thoughtful design.

Collaboration Style:

• Integrated Teams: Designers are expected to be embedded within product and engineering teams, working closely on a daily basis.
• Open Feedback: A culture that encourages constructive feedback on designs and processes to foster continuous improvement.
• Data-Informed Discussions: Design decisions are often supported by user research, data analysis, and A/B testing results, leading to fact-based discussions.
• Proactive Communication: In a remote setting, proactive and clear communication is essential for keeping everyone aligned and informed.

📝 Enhancement Note: The culture likely emphasizes a strong sense of purpose due to the healthcare mission, combined with the fast-paced, innovative spirit of an AI startup. The Product Designer will need to be a strong communicator and collaborator, comfortable with rapid iteration and data-driven decision-making.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Regulated Industries: Navigating the complexities and constraints of healthcare regulations while ensuring user-friendly and innovative design.
• AI Complexity: Translating the capabilities and nuances of Generative AI into intuitive and trustworthy user experiences for healthcare professionals.
• Balancing Innovation with Usability: Innovating rapidly in a startup environment while ensuring products are stable, reliable, and easy to use for critical applications.
• Remote Collaboration Dynamics: Effectively collaborating and building strong relationships with a distributed team without the benefit of in-person interaction.
• Defining New Categories: Contributing to the creation of a new category of AI-driven healthcare tools, which involves significant ambiguity and discovery.

Learning & Development Opportunities:

• Deep Domain Expertise: Gaining in-depth knowledge of AI governance, healthcare workflows, and the application of Generative AI in a critical sector.
• Advanced Design Methodologies: Opportunities to explore and implement cutting-edge design thinking, user research, and prototyping techniques for complex systems.
• Product Strategy Contribution: Influencing the strategic direction of a category-defining product from an early stage.
• Cross-Functional Skill Development: Working closely with engineers and product managers to gain a broader understanding of product development and technical capabilities.
• Professional Development: Potential for company-sponsored training, workshops, or conferences related to AI, healthcare technology, and product design.

📝 Enhancement Note: The challenges are significant but also present substantial opportunities for growth. Designers who thrive in ambiguous, high-impact environments and are passionate about leveraging technology for good will find this role particularly rewarding. The opportunity to shape a product in a nascent field is a key growth driver.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex, end-to-end product you designed. What were the biggest challenges, and how did you overcome them?" (Focus on your process, research, and problem-solving.)
• "How would you approach designing an AI agent for healthcare that needs to adhere to strict data privacy regulations?" (Assess your understanding of regulated industries and AI ethics.)
• "Walk us through your process for translating user research insights into actionable design strategies and tangible product features." (Demonstrate your research-to-design pipeline.)
• "How do you balance the need for rapid iteration in a startup with the importance of robust, scalable design systems?" (Showcase your understanding of trade-offs and system thinking.)

Company & Culture Questions:

• "What interests you about Qualified Health's mission to use Generative AI in healthcare?" (Show your alignment with the company's purpose.)
• "How do you approach collaboration with engineers and product managers, especially in a remote setting?" (Highlight your teamwork and communication skills.)
• "Describe a time you had to advocate for a design decision that differed from stakeholder preferences. How did you approach it?" (Assess your influence and communication skills.)
• "What are your expectations regarding design culture and team dynamics in a fast-paced startup?" (Gauge your cultural fit and adaptability.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, your process, the solutions you designed, and the outcomes/impact.
• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) to illustrate your points. Ensure your prototypes are interactive and clearly demonstrate key flows.
• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., increased user engagement, improved task completion rates, reduced error rates).
• Be Ready for Deep Dives: Anticipate detailed questions about specific design choices, technical constraints, and user research methodologies used.
• Connect to Qualified Health: Briefly explain why you chose to present specific projects and how your experience aligns with Qualified Health's challenges in AI and healthcare.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strategic, process-driven approach to design, with a strong emphasis on user research, complex problem-solving, and cross-functional collaboration. Candidates should be ready to articulate their contributions clearly and connect their past experiences to the unique challenges and opportunities at Qualified Health.

📌 Application Steps

To apply for this Product Designer (UI/UX) position:

• Submit your application through the provided Greenhouse link.
• Curate Your Portfolio: Select 2-3 of your strongest, most relevant case studies that showcase your end-to-end product design process for complex systems or enterprise applications. Ensure they highlight your problem-solving skills and impact.
• Tailor Your Resume: Optimize your resume to clearly state your years of experience, key skills in UI/UX design, proficiency with relevant tools (Figma, Sketch, etc.), and any experience in regulated industries or AI. Highlight achievements with quantifiable results.
• Prepare Your Portfolio Presentation: Practice walking through your selected case studies, focusing on clear articulation of your process, design rationale, and demonstrated outcomes. Be ready to answer in-depth questions about your work.
• Research Qualified Health: Understand their mission, the Generative AI space, and the healthcare industry context. Prepare thoughtful questions to ask the interviewers about the company, team, and product vision.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with Qualified Health before making application decisions, especially regarding the contract-to-hire conversion terms, specific benefits, and day-to-day responsibilities.