Product Designer Senior

📍 Job Overview

Job Title: Senior Product Designer Company: 2brains Location: Santiago, Santiago Metropolitan Region, Chile Job Type: Full-time Category: Product Design, UX/UI Design, Technology Strategy Date Posted: December 01, 2025 Experience Level: Senior (5-10 years) Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end product experience, identifying opportunities for enhancement through a deep understanding of business objectives and user needs.
• Drive continuous discovery processes, designing and validating data-driven solutions, and effectively coordinating with development teams.
• Present and articulate design progress and strategic recommendations to key stakeholders, ensuring alignment and buy-in.
• Champion a user-centered approach, ensuring the delivery of consistently usable, visually appealing, and high-value digital products.

📝 Enhancement Note: The role explicitly mentions "Senior Product Designer" and emphasizes leading product experience, continuous discovery, data-driven solutions, and stakeholder presentations. This indicates a strategic role requiring significant autonomy, experience in complex B2B environments, and a strong understanding of product strategy alongside design execution. The focus on translating business requirements into digital solutions highlights its GTM and revenue-driving potential.

📈 Primary Responsibilities

• Translate complex business requirements and user needs into innovative and impactful digital solutions, aligning with strategic product vision.
• Lead and execute comprehensive user research initiatives, including qualitative and quantitative methods, to uncover user pain points and validate hypotheses.
• Design intuitive user flows, detailed wireframes, and interactive prototypes, ensuring a seamless and consistent user experience across all touchpoints.
• Apply Design Thinking principles and product vision to define and prioritize design strategies and initiatives that drive business growth and user satisfaction.
• Spearhead user validation processes, including usability testing, in-depth interviews, customer journey mapping, and service blueprinting, to gather actionable feedback.
• Analyze key performance metrics and user insights to continuously iterate and optimize digital solutions, enhancing user engagement and conversion rates.
• Document and present design progress, findings, and recommendations effectively through collaborative tools, fostering strong alignment between design, product, and development teams.
• Proactively identify opportunities for continuous improvement in design processes, tools, and standards to enhance team efficiency and output quality.
• Leverage Artificial Intelligence (AI) tools to optimize design workflows, enhance productivity, and explore innovative design solutions.
• Conduct usability analysis, competitive benchmarking, and market research to inform design decisions and maintain a competitive edge.

📝 Enhancement Note: The responsibilities detail a proactive and strategic approach to product design, emphasizing user research, data analysis, and cross-functional collaboration, which are critical for operations-focused roles aiming to improve GTM efficiency and customer experience. The inclusion of AI tools and B2B platforms suggests a need for forward-thinking and technically adept candidates.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is typically expected for a Senior Product Designer. Equivalent practical experience will also be considered.

Experience: A minimum of 5-10 years of progressive experience in product design, with a strong emphasis on UX/UI design for digital products, particularly within B2B or enterprise platforms.

Required Skills:

• Proven ability to translate business and user requirements into impactful digital solutions.
• Extensive experience in user research methodologies, hypothesis validation, and data analysis for design iteration.
• Proficiency in designing user flows, wireframes, and interactive prototypes with a focus on usability and visual consistency.
• Demonstrated application of Design Thinking principles and product vision to define and prioritize design strategies.
• Expertise in leading user validation processes such as usability tests, interviews, customer journeys, and service blueprints.
• Strong analytical skills to interpret metrics and insights for continuous improvement of user experience.
• Experience presenting and documenting design progress in collaborative environments (e.g., Notion, Miro).
• Familiarity with B2B or enterprise-use platforms, understanding their unique design challenges and user needs.
• Proficiency in core design and prototyping tools: Figma.
• Experience with project management and collaboration tools: Jira, Notion, Miro.
• Familiarity with analytics tools such as Google Analytics for data-informed design.
• Experience in building or working with design systems.
• Proficiency in using AI tools to enhance design productivity and explore innovative solutions.

Preferred Skills:

• Experience with research and testing tools like Maze, Dovetail, or Qualtrics.
• Solid knowledge and practical experience with Agile methodologies (Scrum, Kanban).
• Experience conducting usability analysis, competitive benchmarks, and market studies.
• Intermediate to advanced English proficiency for technical reading and communication.

📝 Enhancement Note: The skills list is comprehensive and directly derived from the provided job description. The "Preferred Skills" section has been populated with tools and methodologies mentioned in the description that align with advanced product design practices, particularly in agile and data-driven environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong understanding of the product development lifecycle, showcasing end-to-end design projects from discovery to launch.
• Include detailed case studies that highlight your process for user research, problem definition, ideation, prototyping, and user validation.
• Showcase examples of how you have translated business objectives and user needs into tangible design solutions with measurable impact.
• Present evidence of your ability to collaborate effectively with cross-functional teams (product managers, developers, stakeholders) throughout the design process.
• Include examples of your work on B2B or enterprise platforms, illustrating your understanding of complex user workflows and business requirements.

Process Documentation:

• Provide examples of how you document user flows, wireframes, and prototypes, ensuring clarity and consistency for development teams.
• Showcase your approach to documenting user research findings, insights, and recommendations.
• Illustrate your methods for tracking and analyzing design performance metrics and user feedback to drive iterative improvements.
• Include examples of how you maintain and contribute to design systems or style guides.

📝 Enhancement Note: This section is tailored to the expectations of a senior-level product design role, emphasizing the need for a portfolio that not only displays visual design skills but also a robust understanding of the entire product development and discovery process, a critical aspect for operations professionals seeking to demonstrate their impact.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Santiago, Chile, with 5-10 years of experience, the estimated annual salary range is CLP 20,000,000 - CLP 35,000,000. This estimate considers the company's focus on high-impact projects, experienced team members, and competitive benefits.

Benefits:

• Flexible Work Environment: Offers a dynamic and adaptable work setting, promoting work-life balance.
• Birthday Day Off: A special day off to celebrate your birthday.
• Specialization Course Discounts: Opportunities for continuous learning and skill development through subsidized courses.
• Wellness Programs: Initiatives designed to support employee physical and mental well-being.
• Internal Talks Spaces: Platforms for knowledge sharing, learning, and professional development within the team.
• Supplementary Insurance: Additional health or medical coverage beyond standard provisions.
• Computer Assignment: Provision of necessary hardware (laptop) to facilitate work.
• Purchase Discounts: Exclusive discounts on various products or services.
• Extra Vacation Days: Additional paid time off beyond the legal minimum, enhancing work-life balance.

Working Hours: Approximately 40 hours per week, with a flexible and dynamic work environment that accommodates various aspects of operations and design processes.

📝 Enhancement Note: Salary range estimation is based on researching Senior Product Designer roles in Santiago, Chile, considering the provided experience level and the company's description as a technology-focused firm. The benefits are directly extracted from the provided text and categorized for clarity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Digital Transformation, Software Development, Consulting. 2brains operates at the intersection of strategy, design, and technology, aiming to build the digital future for clients, including disruptors and established businesses.

Company Size: Over 480 professionals. This size indicates a well-established organization with diverse teams and projects, offering ample opportunities for collaboration and growth within specialized departments.

Founded: The founding date is not provided, but the company's description suggests a mature organization with significant experience in digital innovation and client-focused solutions.

Team Structure:

• The Product Design team is integrated within a larger organization of over 480 professionals, implying access to specialized expertise across technology, strategy, and business development.
• The role involves close collaboration with development teams and presenting to stakeholders, suggesting a matrixed or project-based reporting structure that fosters cross-functional synergy.
• Expect a collaborative environment where designers work alongside product managers, engineers, and business analysts to achieve shared goals.

Methodology:

• Data analysis and insights are central to the design process, driving iterative improvements and evidence-based decision-making.
• Workflow planning and optimization are key, with a focus on efficient design processes and seamless handoffs to development.
• Automation and efficiency practices are valued, particularly through the use of AI tools to streamline design tasks and enhance productivity.

Company Website: https://www.2brains.lat/

📝 Enhancement Note: The company context is derived from the provided description, emphasizing its role in digital transformation and innovation. The team and methodology sections infer typical structures and practices for a design-focused team within a larger tech consultancy.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a significant level of expertise and autonomy. Professionals at this level are expected to lead complex projects, mentor junior team members, and contribute to the strategic direction of product design within the company and for clients. The role requires not just execution but also strategic thinking and problem-solving.

Reporting Structure: The designer will likely report to a Head of Design, Design Lead, or a Product Director, with close daily interaction with Product Managers, Engineering Leads, and other cross-functional team members. The presentation of work to stakeholders implies interaction with higher levels of management or client representatives.

Operations Impact: Senior Product Designers at 2brains have a direct impact on revenue and business decisions by creating user experiences that drive customer acquisition, retention, and satisfaction. Their work on B2B platforms is crucial for improving client efficiency, productivity, and ultimately, their business outcomes, which reflects positively on 2brains' service delivery and client retention.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in areas like AI-driven design, advanced user research techniques, and strategic product roadmap contributions.
• Industry Exposure: Working on diverse, challenging projects for major clients offers broad exposure to different industries and business models, enhancing marketability.
• Leadership Potential: Potential pathways to lead design teams, manage client relationships, or specialize in emerging design disciplines within the company.

📝 Enhancement Note: The career growth analysis focuses on the progression and impact expected from a Senior-level role within a technology consulting firm, highlighting how product design skills translate into business value and career advancement.

🌐 Work Environment

Office Type: The role is described as "On-site" with a "Flexible Work Environment." This suggests a physical office space in Santiago that is conducive to collaboration, team meetings, and focused work, while also offering some flexibility in how days are structured.

Office Location(s): Santiago, Chile. Specific office details are not provided, but it is implied to be a central location supporting client interactions and team collaboration.

Workspace Context:

• The environment is expected to be collaborative, encouraging interaction with designers, product managers, and developers to foster innovation and shared problem-solving.
• Access to essential operations tools and technology, including Figma, Jira, Notion, Miro, and AI tools, will be provided to support efficient design and development workflows.
• Opportunities for frequent team interaction and knowledge sharing through internal talks, meetups, and project-based collaboration are encouraged.

Work Schedule: The standard working hours are approximately 40 hours per week. The "flexible and dynamic" environment suggests that while core hours may exist for collaboration, there's an emphasis on output and results rather than strict time adherence, aligning with agile principles.

📝 Enhancement Note: The work environment description is inferred from the "On-site" designation and the "flexible and dynamic" company culture, emphasizing collaboration and the tools necessary for a senior designer.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess suitability for the Senior Product Designer role, focusing on experience with B2B platforms, user research, and design process.
• Technical Interview/Portfolio Review: A deep dive into your portfolio, discussing specific case studies, your design process, how you handle user research, data analysis, and collaboration with development teams. Be prepared to articulate your strategic thinking and problem-solving approaches.
• Stakeholder/Team Interview: An opportunity to meet with potential team members and stakeholders. This stage assesses your communication skills, adaptability, and cultural fit within 2brains' agile and collaborative environment.
• Final Interview: May involve a discussion with senior leadership to finalize the decision, focusing on your overall experience, strategic vision, and potential contributions to client projects.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest B2B or complex digital product projects. Prioritize quality and depth over quantity.
• Structure Your Case Studies: For each project, clearly outline the problem statement, your role and responsibilities, the process you followed (discovery, research, ideation, design, validation), the tools used, challenges faced, and the outcomes/impact (quantify where possible).
• Highlight Operations Impact: Emphasize how your design decisions led to improved user efficiency, increased conversion rates, enhanced customer satisfaction, or other measurable business results.
• Showcase Collaboration: Detail how you worked with product managers, developers, and other stakeholders, demonstrating your ability to communicate effectively and build consensus.
• Prepare for Q&A: Be ready to discuss your design choices, defend your decisions with data and user insights, and explain how you would approach hypothetical scenarios.

Challenge Preparation:

• Expect a design challenge or prompt that may require you to quickly analyze a problem, propose solutions, and present your approach. This could involve a usability critique, a wireframing exercise, or a strategic product question.
• Focus on demonstrating your problem-solving methodology, your ability to think critically and analytically, and your communication skills in articulating your thought process.
• Practice explaining complex design concepts clearly and concisely, tailoring your explanation to different audiences (technical vs. non-technical).

📝 Enhancement Note: This section provides actionable advice tailored to a senior product designer role, emphasizing portfolio content, presentation strategies, and interview preparation, linking design skills to business operations and impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, and prototyping. Proficiency in creating complex designs, interactive prototypes, and collaborating within design files is essential.
• Jira: For project management, sprint tracking, and workflow management, ensuring alignment with development teams.
• Notion: A versatile tool for documentation, knowledge sharing, and project planning, likely used for design briefs, research summaries, and team collaboration.
• Miro: A collaborative online whiteboard platform for brainstorming, ideation, user journey mapping, and service blueprinting.

Analytics & Reporting:

• Google Analytics: For understanding user behavior on digital platforms, tracking key metrics, and informing design iterations.
• AI Tools (Unspecified): The role mentions using "daily use of AI to optimize productivity in design." This could include AI-powered design assistants, research analysis tools, or content generation aids.

CRM & Automation:

• While not explicitly CRM-focused, the role involves translating business requirements, suggesting an understanding of how user experience impacts business goals. Familiarity with the principles behind CRM and automation in driving business processes is beneficial.
• Research & Testing Tools: Experience with platforms like Maze, Dovetail, or Qualtrics for conducting user research and validation is highly desirable.

📝 Enhancement Note: The technology stack is explicitly listed in the job description. This section organizes them into logical categories relevant to a product designer's workflow and highlights their operational significance.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental commitment to understanding and addressing user needs as the primary driver of design decisions.
• Data-Driven Innovation: Utilizing data and insights from user research and analytics to inform strategy, validate hypotheses, and measure impact.
• Continuous Improvement: A proactive approach to refining processes, standards, and tools to enhance efficiency and design quality.
• Collaboration: Fostering strong partnerships with product, development, and business teams to achieve collective goals.
• Strategic Vision: Applying a broad perspective to product design, aligning solutions with overarching business objectives and market opportunities.

Collaboration Style:

• Cross-Functional Integration: Encouraging seamless interaction and shared understanding between design, product, and engineering teams through open communication and collaborative tools.
• Agile & Iterative: Embracing agile methodologies to facilitate rapid prototyping, testing, and iteration based on feedback.
• Knowledge Sharing: Actively participating in internal talks, meetups, and discussions to share expertise, learn from others, and collectively elevate design practices.

📝 Enhancement Note: The company values and collaboration style are inferred from the general description of 2brains and the specific requirements of the Senior Product Designer role, emphasizing a modern, agile, and collaborative work culture.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex B2B Needs: Navigating the intricacies of enterprise-level requirements and diverse user roles to create intuitive and effective solutions.
• Data Integration: Effectively synthesizing data from various sources (user research, analytics, business metrics) to inform design decisions in a complex environment.
• Cross-Functional Alignment: Ensuring consistent understanding and buy-in on design strategies and solutions across product, development, and stakeholder teams.
• Adoption of New Technologies: Keeping pace with evolving design tools, AI advancements, and user expectations in the fast-changing digital landscape.

Learning & Development Opportunities:

• Specialization: Deepen expertise in specific areas such as AI-assisted design, advanced user research methodologies, or design systems architecture.
• Client Exposure: Gain experience working with a diverse range of high-profile clients and challenging projects, broadening your portfolio and marketability.
• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design team, developing leadership skills.
• Continuous Learning: Access to internal talks, external training, and potentially certifications to stay at the forefront of design and technology trends.

📝 Enhancement Note: Challenges and growth opportunities are framed around the senior-level responsibilities and the dynamic nature of the technology and design industry, providing a realistic outlook for potential candidates.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you translated complex business requirements into a successful digital product. What was your process, and what were the key outcomes?" (Focus on your structured approach, research, and impact.)
• "How do you approach continuous discovery and user validation for a B2B platform? Walk us through an example." (Highlight your research methods, data analysis, and iteration strategies.)
• "How do you ensure alignment between design, product, and development teams? What tools and communication strategies do you employ?" (Emphasize collaboration, documentation, and presentation skills.)
• "Discuss your experience using AI tools in your design workflow. How has it impacted your productivity or the quality of your work?" (Be specific about tools and their benefits.)

Company & Culture Questions:

• "What interests you about 2brains and our approach to digital transformation?" (Research their website, recent projects, and values.)
• "How do you handle constructive feedback or disagreements from stakeholders or team members?" (Demonstrate your adaptability, communication, and problem-solving approach.)
• "Describe your ideal work environment and team collaboration style." (Align your response with their emphasis on agility, collaboration, and user-centricity.)

Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the business problem and user need for each project.
• Showcase Your Process: Detail your steps from research and ideation to prototyping and validation, explaining the rationale behind your decisions.
• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., increased conversion, reduced task completion time, improved user satisfaction scores).
• Explain Collaboration: Briefly touch upon how you worked with cross-functional teams and managed stakeholder expectations.
• Be Prepared for Deep Dives: Anticipate questions about specific design choices, trade-offs made, and alternative solutions considered.

📝 Enhancement Note: Interview preparation advice is structured to cover strategic, behavioral, and portfolio-related aspects, offering concrete examples and preparation tips relevant to a senior product designer role in a tech consultancy.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Lever link.
• Curate Your Portfolio: Ensure your portfolio prominently features 3-5 of your strongest B2B or complex digital product case studies, clearly detailing your process, role, challenges, and quantifiable outcomes.
• Tailor Your Resume: Highlight keywords from the job description such as "Product Design," "User Research," "B2B Platforms," "Figma," "Agile," and "AI Tools." Quantify your achievements and responsibilities.
• Prepare Your Narrative: Practice articulating your design philosophy, your approach to problem-solving, and how your experience aligns with 2brains' mission and the specific requirements of this role. Be ready to walk through your portfolio confidently.
• Research 2brains: Understand their services, client base, and company culture. Prepare thoughtful questions about their projects, design processes, and team dynamics.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.