Product Designer

📍 Job Overview

Job Title: Product Designer
Company: XREX
Location: Taipei, Taiwan
Job Type: FULL_TIME
Category: Product Design / UX/UI Design
Date Posted: December 11, 2025
Experience Level: Mid-Senior Level
Remote Status: On-site

🚀 Role Summary

• Lead the comprehensive end-to-end design process for significant product features and projects, ensuring a cohesive and high-caliber user experience across all touchpoints.
• Drive user research initiatives, translating complex qualitative and quantitative insights into actionable design strategies and continuous product optimization plans.
• Foster robust collaboration with Product, Engineering, Compliance, Legal, and other critical cross-functional teams to ensure seamless design implementation and successful product launches.
• Actively contribute to the enhancement and evolution of the design system, aiming to streamline collaboration efficiency and consistency between design and development teams.
• Proactively identify and recommend workflow improvements, thereby strengthening the strategic influence of design within the broader product decision-making framework.

📝 Enhancement Note: This role focuses on a Product Designer who will own significant features, requiring strong leadership in the design process and a proactive approach to influencing product strategy. The emphasis on cross-functional collaboration, design system contribution, and workflow improvements points to a mid-to-senior level position within a fast-paced, technology-driven environment.

📈 Primary Responsibilities

• Orchestrate and execute the complete design lifecycle for medium to large-scale product features, from ideation and research to final delivery, ensuring exceptional user experiences.
• Plan, conduct, and analyze user research studies, translating findings into strategic design recommendations and actionable optimization plans for product enhancements.
• Serve as a key liaison, collaborating closely with Product Managers, Engineers, Compliance Officers, Legal Counsel, and other stakeholders to ensure designs are technically feasible, business-aligned, and regulatory-compliant.
• Develop, maintain, and evolve the company's design system, promoting consistency, reusability, and efficiency in design and development workflows.
• Champion design thinking and best practices, recommending workflow improvements and actively contributing to product strategy discussions to elevate user-centricity.
• Craft intuitive and effective UX solutions for critical user journeys, including Know Your Customer (KYC) and Know Your Business (KYB) processes, cross-border transactions, and fiat/crypto on-ramping and off-ramping flows.
• Demonstrate strong ownership and a commitment to delivering high-quality, iteratively improved designs in a dynamic startup environment.
• Create compelling and intuitive visual designs and user flows for both web and mobile applications, specifically within the context of blockchain, fintech, and other technology-centric products.
• Integrate seamlessly into established product development methodologies and processes common within the fast-paced tech industry.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant strategic influence. The emphasis on specific financial and blockchain-related user journeys (KYC/KYB, cross-border, fiat/crypto ramps) indicates a need for specialized domain understanding. The requirement to deliver rapid iterations suggests a need for efficient design processes.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: 4–6 years of progressive experience in UI/UX design, with a proven track record of independently planning and leading cross-functional product design projects.

Required Skills:

• UI/UX Design Expertise: Comprehensive understanding of user interface and user experience design principles, with the ability to create intuitive, engaging, and effective digital products.
• User Research Methodologies: Proficiency in planning and executing various user research techniques (e.g., interviews, surveys, usability testing), and the ability to synthesize both qualitative and quantitative data into actionable design insights.
• Cross-Functional Collaboration: Demonstrated ability to work effectively with Product Managers, Engineers, Marketing, Legal, and Compliance teams, fostering strong working relationships and ensuring design alignment across departments.
• Design System Development: Experience in contributing to or developing design systems, understanding their impact on consistency, scalability, and team efficiency.
• Workflow Improvement: A proactive mindset for identifying inefficiencies in existing processes and proposing practical, implementable workflow enhancements.
• UX Solutions for Complex Flows: Ability to translate intricate technical mechanisms and business requirements into clear, user-friendly solutions, particularly for core financial and blockchain journeys.
• Web and Mobile Application Design: Proven experience designing for both web-based platforms and native mobile applications (iOS/Android).
• Figma Proficiency: Advanced skills in Figma for wireframing, interactive prototyping, user flow mapping, and generating detailed design specifications for developers.
• Wireframing and Prototyping: Strong command of wireframing to define information architecture and user flows, and advanced prototyping skills to test and validate design concepts.
• Visual Design Acumen: A keen eye for visual aesthetics, typography, color theory, and layout to create appealing and on-brand interfaces.
• Product Development Lifecycle: Solid understanding of agile and other common product development workflows within the technology industry.

Preferred Skills:

• Financial Services/Fintech Experience: Prior experience designing for financial services, payments, cryptocurrency exchanges, or other highly regulated industries.
• Design Leadership/Mentorship: Experience leading design initiatives, guiding project direction, or mentoring junior designers.
• Data-Driven Design: Familiarity with A/B testing methodologies and analytics tools (e.g., Google Analytics, Mixpanel), with the ability to leverage data to inform and validate design decisions.
• Globalization and Localization: Experience designing for international markets, understanding cultural nuances, and adapting designs for multi-country or multi-language products.
• Advanced Prototyping: Demonstrated ability to create sophisticated prototypes for complex interactions, user flow validation, and rapid concept exploration.
• Regulatory Compliance Collaboration: Experience working closely with Compliance, Legal, and Risk teams to develop balanced UX solutions that meet stringent regulatory requirements.
• Crypto/Blockchain Knowledge: Familiarity with cryptocurrency concepts, blockchain technology, and the unique user needs within this space.
• Front-End Development Understanding: Basic knowledge of front-end development (HTML, CSS, JavaScript) to better collaborate with engineers and understand technical constraints.
• Business Acumen: A product or business-oriented mindset, with an understanding of value propositions, end-to-end user journeys, and business impact.
• Collaborative Mindset: A strong team-player attitude, prioritizing collective success over individual recognition, and an openness to AI-assisted design workflows.

📝 Enhancement Note: The required skills are standard for a mid-senior Product Designer. The preferred qualifications strongly indicate a need for domain expertise in regulated financial services and a collaborative, data-informed approach. Highlighting experience with specific financial flows and regulatory constraints will be crucial for candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• End-to-End Case Studies: Showcase at least 2-3 comprehensive case studies detailing your process from problem identification to final solution, demonstrating your ability to handle medium to large-scale product features.
• User Research Integration: Clearly illustrate how user research (qualitative and quantitative) informed your design decisions and led to measurable improvements.
• Problem-Solving & Solution Design: Present complex problems and articulate the rationale behind your design choices, emphasizing the balance between user needs, business objectives, and regulatory constraints.
• Cross-Functional Collaboration Examples: Include examples or descriptions of how you collaborated with engineering, product, legal, and compliance teams to bring designs to life.
• Design System Contributions (if applicable): If you have experience with design systems, showcase your contributions and their impact on product consistency and development efficiency.
• Visual Design & UI Execution: Demonstrate high-fidelity mockups and interactive prototypes that reflect strong visual design skills and attention to detail.

Process Documentation:

• Research & Discovery: Detail your approach to understanding user needs, market trends, and business requirements at the outset of a project.
• Ideation & Prototyping: Explain your methods for brainstorming solutions, creating wireframes, and developing interactive prototypes for testing and iteration.
• Testing & Iteration: Showcase how you conducted usability testing and incorporated feedback to refine designs, demonstrating a commitment to iterative improvement.
• Handoff & Collaboration: Describe your process for delivering design specifications and collaborating with developers to ensure accurate implementation.

📝 Enhancement Note: The portfolio should go beyond just showcasing final UI. It needs to demonstrate a robust design process, strong problem-solving skills, and the ability to navigate complex, regulated environments. Explicitly showing how research influenced decisions and how collaboration occurred is key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designers with 4-6 years of experience in Taipei, Taiwan, the estimated annual salary range is approximately TWD 1,000,000 - TWD 1,600,000. This range accounts for the specialized nature of fintech and blockchain industries, the on-site work requirement, and the cost of living in Taipei.

Benefits:

• Comprehensive Health Insurance: Medical, dental, and vision coverage for employees and eligible dependents.
• Competitive Paid Time Off: Generous vacation days, sick leave, and public holidays, with potential for increased PTO based on tenure.
• Retirement Savings Plan: Company-sponsored retirement or pension plan with potential matching contributions.
• Professional Development Budget: Allocation for attending industry conferences, workshops, online courses, and obtaining relevant certifications to foster continuous learning and skill enhancement.
• Performance Bonuses: Potential for annual performance-based bonuses tied to individual and company success.
• Stock Options/Equity: Possible opportunity for stock options or equity grants, especially in a growing startup environment.
• Commuting Allowance/Subsidized Transportation: Support for daily commute to the Taipei office.
• Team Building & Social Events: Regular company-sponsored events to foster camaraderie and a positive work environment.

Working Hours: Standard full-time working hours are typically 40 hours per week, with specific daily schedules to be confirmed. While the role is on-site, XREX may offer some flexibility in daily start/end times, subject to team and operational needs.

📝 Enhancement Note: Salary has been estimated based on general market data for a Product Designer in Taipei with 4-6 years of experience, considering the fintech/blockchain industry. Specific benefits will be detailed during the interview process but are presented here as common offerings in tech companies in regulated industries.

🎯 Team & Company Context

🏢 Company Culture

Industry: Blockchain, Fintech, Financial Services. XREX operates at the intersection of these rapidly evolving sectors, providing innovative banking and financial services leveraging blockchain technology. This industry demands a high degree of precision, security, and adaptability.

Company Size: XREX is a growing global company, likely falling into the 50-250 or 251-500 employee range, indicating a dynamic startup-like environment with established processes. This size offers opportunities for significant impact and direct interaction with leadership, while also requiring efficient cross-functional collaboration.

Founded: Founded in 2018, XREX has established itself as a regulated financial institution with a global presence. This relatively short history suggests a culture of rapid innovation, agility, and a forward-thinking approach to redefining traditional banking.

Team Structure: The Product Design team likely operates within a broader Product or Engineering department. Designers collaborate closely with Product Managers who define the 'what' and 'why', and Engineers who build the 'how'. The reporting structure will likely be to a Head of Product, Design Lead, or similar senior role. Collaboration is highly cross-functional, involving close partnerships with Compliance, Legal, and Risk teams to navigate regulatory complexities.

Methodology: XREX likely employs agile development methodologies, emphasizing iterative releases, continuous feedback, and rapid adaptation. Design processes will be integrated into sprint cycles, requiring designers to be adept at rapid prototyping, user testing, and fast iteration. Data analysis and user feedback are crucial for informing design decisions and measuring success.

Company Website: https://www.xrex.io

📝 Enhancement Note: The company's focus on blockchain and fintech means a culture that values innovation, security, and regulatory adherence. The "startup-paced environment" suggests agility, quick decision-making, and a need for proactive problem-solvers. The emphasis on collaboration with Compliance and Legal is a critical differentiator for this industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior Product Designer. It requires independent project leadership, strategic input into product direction, and significant ownership of complex features. The designer is expected to not just execute but also influence design strategy and process improvements.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Product, or a similar senior management role responsible for the product development function. They will work closely with Product Managers, Engineers, and stakeholders from Compliance, Legal, and Risk departments on a day-to-day basis.

Operations Impact: The Product Designer's work directly influences the usability and adoption of XREX's core financial products. By creating intuitive and compliant user experiences for KYC/KYB, cross-border payments, and fiat/crypto transactions, they directly impact user acquisition, retention, transaction volume, and overall customer satisfaction. Their design recommendations can shape product strategy and drive business growth in emerging markets.

Growth Opportunities:

• Lead Design Initiatives: Opportunities to lead the design for major new features or product lines, taking ownership from concept to launch.
• Design System Expansion: Contribute significantly to the growth and maturity of XREX's design system, potentially becoming a subject matter expert.
• Mentorship and Leadership: As a senior member, there's potential to mentor junior designers, provide design critiques, and guide team best practices.
• Specialization: Deepen expertise in fintech, blockchain UX, or regulated industry design through challenging projects and continuous learning.
• Cross-Functional Leadership: Develop stronger strategic partnerships with Product, Engineering, and Compliance, influencing product roadmap decisions.
• Potential for Management: With demonstrated leadership and impact, there may be pathways towards a Design Lead or Managerial role in the future.

📝 Enhancement Note: This role offers a clear path for growth beyond individual contribution, with opportunities for leadership, specialization, and strategic influence within a rapidly growing fintech company. The emphasis on impact within regulated financial services is a key career development aspect.

🌐 Work Environment

Office Type: The role is explicitly stated as "On-site," indicating a traditional office-based work environment in Taipei. This suggests a focus on in-person collaboration, team cohesion, and direct communication.

Office Location(s): Taipei, Taiwan. Being based in the capital city offers access to a vibrant tech ecosystem, talent pool, and essential amenities.

Workspace Context:

• Collaborative Hub: The office environment is likely designed to foster collaboration, with open-plan areas, meeting rooms, and dedicated spaces for team discussions and brainstorming sessions.
• Technology-Rich: Expect access to modern design tools, high-performance workstations, and reliable internet connectivity essential for design and development workflows.
• Cross-Functional Interaction: The on-site nature facilitates spontaneous interactions and direct communication with colleagues across Product, Engineering, Compliance, and Legal teams, crucial for the iterative and regulated nature of fintech product development.

Work Schedule: Standard full-time working hours (approximately 40 hours per week) are expected. While the role is on-site, there might be some flexibility in daily start and end times, subject to team coordination and operational requirements. The focus is on consistent presence and contribution during core business hours.

📝 Enhancement Note: The on-site requirement is a key differentiator, emphasizing in-person collaboration typical in many fintech environments, especially those with stringent regulatory oversight. This setting is conducive to rapid, hands-on teamwork.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role.
• Hiring Manager Interview: A discussion with the hiring manager to delve into your experience, design philosophy, and suitability for the team and company culture. This may include an overview of the role's strategic importance.
• Portfolio Presentation & Design Challenge: You will likely be asked to present a case study from your portfolio, detailing your process, decision-making, and impact. A practical design challenge (e.g., a short take-home assignment or an on-the-spot problem-solving exercise) may also be given to assess your skills in action.
• Cross-Functional Interviews: Meetings with key stakeholders from Product, Engineering, and potentially Compliance/Legal to evaluate your collaboration skills and ability to navigate complex requirements.
• Final Interview: Potentially a conversation with a senior leader to discuss overall fit and long-term potential.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study, from research and ideation to iteration and final execution. Emphasize why you made certain decisions.
• Quantify Impact: Whenever possible, use metrics to demonstrate the impact of your designs on user behavior, business goals, or key performance indicators.
• Highlight Problem-Solving: Showcase how you tackled complex challenges, especially those involving balancing user needs with business and regulatory constraints.
• Showcase Collaboration: Explain how you worked with different teams, managed feedback, and resolved conflicts to achieve project goals.
• Tailor to XREX: Research XREX's products and target audience. If possible, subtly tailor your presentation to show how your skills align with their specific needs in blockchain and fintech.
• Prepare for Questions: Be ready to answer questions about your design choices, how you handle constructive criticism, and your understanding of the fintech/blockchain space.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, ensure you fully grasp the problem statement, target users, and business objectives.
• Time Management: Allocate your time wisely between research, ideation, design, and documentation.
• Communicate Assumptions: Clearly state any assumptions you make during the challenge.
• Focus on Core Journeys: If the challenge relates to XREX's core products (e.g., a transaction flow), focus on creating a clear, intuitive, and compliant solution.
• Practice Presenting: Be prepared to clearly articulate your thought process and design rationale for any challenge presented.

📝 Enhancement Note: The interview process will likely be rigorous, testing not only design skills but also strategic thinking, collaboration abilities, and domain understanding. A strong portfolio that showcases process and impact, coupled with preparation for design challenges and cross-functional discussions, will be crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI/UX design, wireframing, prototyping, and delivering design specifications. Proficiency is a must.
• Prototyping Tools: Figma's built-in prototyping capabilities, or potentially other specialized tools like ProtoPie or Adobe XD for more complex interactions.
• Design System Management Tools: While Figma can manage components, dedicated tools or processes for design system documentation and version control might be utilized.

Analytics & Reporting:

• User Analytics Platforms: Tools like Google Analytics, Mixpanel, Amplitude, or similar to track user behavior, feature adoption, and conversion rates.
• A/B Testing Tools: Platforms that facilitate A/B testing to validate design hypotheses and measure performance impact (e.g., Optimizely, VWO, or built-in features of analytics tools).

CRM & Automation:

• Project Management Software: Tools like Jira, Asana, Trello, or Monday.com for managing design tasks, sprints, and collaboration with engineering teams.
• Collaboration & Communication Tools: Slack, Microsoft Teams for day-to-day team communication and project updates.
• Documentation Tools: Confluence or similar for documenting design principles, research findings, and system guidelines.

📝 Enhancement Note: Proficiency in Figma is explicitly required. Familiarity with analytics and A/B testing tools is highly preferred, indicating a data-driven approach to design. Experience with project management tools is essential for seamless integration into development workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs through thoughtful design, ensuring intuitive and valuable experiences.
• Collaboration & Teamwork: Emphasizing collective success over individual accolades, fostering an environment where designers, product managers, and engineers work in tandem.
• Innovation & Agility: Embracing new technologies and methodologies, adapting quickly to market changes and user feedback in the fast-paced fintech and blockchain space.
• Integrity & Compliance: Upholding the highest standards of ethical conduct and regulatory adherence, recognizing the critical importance of trust in financial services.
• Data-Driven Decision Making: Utilizing analytics and user feedback to inform design choices, measure impact, and drive continuous improvement.

Collaboration Style:

• Cross-Functional Partnership: Designers are expected to be active participants in product strategy, working closely with Product, Engineering, Legal, and Compliance to co-create solutions.
• Open Communication & Feedback: A culture that encourages open dialogue, constructive feedback, and iterative refinement of designs.
• Shared Ownership: A sense of collective responsibility for product success, where design is seen as an integral part of the entire product development lifecycle.
• Proactive Problem Solving: Encouraging team members to identify challenges and propose solutions proactively, rather than waiting for direction.

📝 Enhancement Note: The company values align with typical high-performing tech companies, with a strong emphasis on user needs, collaboration, and data. The unique aspect for XREX is the integration of "Integrity & Compliance" as a core value, reflecting the nature of their business.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Experience with Regulation: Designing intuitive and seamless user journeys that also meet stringent KYC/KYB, AML, and other financial regulatory requirements.
• Rapid Iteration in a Startup Environment: Adapting quickly to evolving product roadmaps and market demands, delivering high-quality designs under tight deadlines.
• Complexity of Fintech/Blockchain: Translating complex financial instruments, blockchain mechanics, and crypto concepts into easily understandable and usable interfaces for a diverse global audience.
• Cross-Functional Alignment: Effectively managing stakeholder expectations and achieving consensus among teams with different priorities (e.g., product innovation vs. strict compliance).
• Global User Needs: Designing for a diverse, international user base with varying cultural contexts, technological access, and financial literacy levels.

Learning & Development Opportunities:

• Fintech & Blockchain Design Specialization: Deepen expertise in a niche but rapidly growing field, becoming a sought-after specialist.
• Regulatory Design Best Practices: Gain invaluable experience in designing for highly regulated industries, a skill transferable to many financial institutions.
• Advanced Tooling & Methodologies: Explore and adopt cutting-edge design tools, AI-assisted design workflows, and advanced user research techniques.
• Product Strategy Influence: Grow from an execution-focused role to a strategic partner, influencing product roadmaps and business direction.
• Industry Exposure: Attend relevant fintech and blockchain conferences, webinars, and workshops to stay abreast of industry trends and network with peers.

📝 Enhancement Note: The challenges presented are inherent to working in regulated fintech and blockchain. The growth opportunities are significant for a designer looking to specialize and gain strategic influence in a cutting-edge industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs with strict business or regulatory requirements. How did you approach it, and what was the outcome?" (Focus on your problem-solving process and ability to find compromises.)
• "Walk us through a complex product feature you designed from concept to launch. What research did you conduct? What were the key design decisions, and how did you measure success?" (Prepare a detailed case study from your portfolio.)
• "How do you approach user research for a new product or feature? What methods would you use for XREX's target audience of businesses and individuals in emerging markets?" (Demonstrate your understanding of research methodologies and adaptability.)
• "How would you contribute to or improve XREX's design system? What are the key principles you believe in for a scalable design system?" (Showcase your understanding of design systems and their importance.)

Company & Culture Questions:

• "What interests you about XREX and our mission to redefine banking?" (Research XREX's values, products, and recent news.)
• "How do you handle feedback on your designs, especially if it's critical or from a non-designer?" (Highlight your collaborative and open-minded approach.)
• "Describe your ideal work environment and how you collaborate with product managers and engineers." (Align your response with XREX's emphasis on cross-functional teamwork.)
• "What are your thoughts on the current state of UX in the blockchain or fintech industry?" (Show your awareness of industry trends and challenges.)

Portfolio Presentation Strategy:

• Select Relevant Projects: Choose 2-3 projects that best showcase your end-to-end process, problem-solving skills, and experience with complex flows relevant to XREX (e.g., financial transactions, onboarding, security-related features).
• Tell a Story: Structure your presentation as a narrative, focusing on the problem, your process, your decisions, and the impact.
• Highlight Your Role: Clearly articulate your specific contributions, especially in collaborative projects.
• Showcase Process Artifacts: Include key deliverables like user flows, wireframes, high-fidelity mockups, and prototypes. Explain the rationale behind their design.
• Quantify Results: Use data and metrics to demonstrate the success and impact of your designs.
• Be Prepared for Q&A: Anticipate questions about your design choices, challenges faced, and how you would apply your skills at XREX.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured design process, strong problem-solving skills, the ability to collaborate effectively, and a genuine interest in XREX's mission and industry. Preparing a strong portfolio presentation with relevant case studies is paramount.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the XREX careers portal or the provided Breezy HR link.
• Portfolio Customization: Ensure your portfolio prominently features 2-3 detailed case studies that highlight your end-to-end design process, user research integration, problem-solving for complex financial/blockchain flows, and cross-functional collaboration. Tailor your portfolio to showcase how your skills address XREX's specific product challenges.
• Resume Optimization: Update your resume to clearly articulate your 4-6 years of relevant UI/UX design experience. Use keywords from the job description (e.g., "end-to-end design," "user research," "Figma," "fintech," "blockchain," "regulatory compliance") and quantify your achievements with metrics where possible.
• Prepare for Interview: Familiarize yourself with XREX's products and mission. Practice articulating your design process, decision-making rationale, and how you handle collaboration and feedback. Prepare to present a case study from your portfolio and discuss how you would approach design challenges at XREX.
• Research XREX: Understand XREX's business model, target audience, and position in the fintech and blockchain industry. This will enable you to ask insightful questions and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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