Product Designer

📍 Job Overview

Job Title: Product Designer Company: VIMO INC (GetInsured) Location: Mountain View, California, USA Job Type: Full-Time Category: Product Design / User Experience (UX) Date Posted: December 17, 2025 Experience Level: 5-10 Years Remote Status: On-site

🚀 Role Summary

• Drive the end-to-end design process for complex web and mobile applications within the health insurance and public services SaaS sector.
• Translate user insights, analytics data, and stakeholder feedback into intuitive and impactful user experiences.
• Champion the development and maintenance of a robust UI design system, ensuring consistency and scalability across products.
• Collaborate closely with cross-functional teams, including Product Managers, Engineers, and QA, to deliver high-quality, user-centered design solutions.
• Advocate for accessibility best practices, ensuring all designs meet WCAG standards and cater to a diverse user base.

📝 Enhancement Note: This role is situated within a company that has evolved from a consumer-facing platform to a B2B SaaS provider for government healthcare programs. This implies a need for design solutions that are not only user-friendly but also compliant with regulatory standards and capable of handling complex eligibility and enrollment processes. The "Product Designer" title, especially with the stated responsibilities, strongly aligns with a UX/UI design focus within a product development lifecycle.

📈 Primary Responsibilities

• Conceptualize and design intuitive user interfaces and user experiences for web and mobile platforms, from initial wireframes to high-fidelity prototypes and final visual designs.
• Conduct user research and usability testing, synthesizing findings with analytics data to identify pain points and opportunities for design improvement.
• Partner with Product Management to define product requirements and translate them into effective design solutions that align with business objectives.
• Collaborate with Engineering teams to ensure accurate implementation of designs, providing clear specifications and supporting asset creation.
• Maintain and evolve the company's UI design system, contributing to style guides, component libraries, and best practices to ensure design consistency and efficiency.
• Champion accessibility standards (WCAG) throughout the design process, ensuring products are usable by individuals with diverse abilities.
• Actively participate in design critiques and provide constructive feedback to peers, fostering a culture of continuous improvement.
• Support the product development lifecycle by contributing to user journey mapping, information architecture, and interaction design.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and hands-on execution. The emphasis on "end-to-end experiences" and "translating insights into solutions" points to a role that requires ownership from concept to delivery. The mention of "supporting user research" and "championing accessibility" indicates a mature design practice within the organization.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction (HCI), Arts, or equivalent practical experience. Experience: 4+ years of professional user design experience, with a demonstrated ability to stay current with UX design tools, trends, and practices.

Required Skills:

• Portfolio: A strong portfolio showcasing expertise in interaction design, visual design, and prototyping for complex problems.
• UX/UI Design: Deep understanding and practical application of user-centered design principles, interaction design, and visual design.
• Prototyping Tools: High proficiency in Figma.
• Design Software: Strong command of Adobe Creative Cloud.
• Design Systems: Proven experience working with and contributing to design systems and component libraries.
• Front-end Understanding: Solid understanding of semantic HTML/CSS and the ability to translate design specifications into clear guidance for front-end development.
• Communication: Excellent verbal and written communication skills, with the ability to articulate design decisions clearly to diverse stakeholders.
• Collaboration: Experience working effectively with distributed teams across different time zones.

Preferred Skills:

• Experience with AI-powered design tools (e.g., v0.dev, Figma Make) and a keen interest in the evolving UX of AI-driven products.
• Experience designing specifically for mobile applications.
• Ability to create interactive prototypes using HTML/CSS.
• Hands-on experience conducting user testing.

📝 Enhancement Note: The requirement for 4+ years of experience, coupled with the mention of a strong portfolio and proficiency in industry-standard tools like Figma and Adobe Creative Cloud, indicates a mid-level to senior design role. The preference for AI tool experience and mobile design suggests a forward-looking company interested in innovative design approaches and broader platform reach. The "equivalent practical experience" clause is a positive indicator for candidates with strong portfolios but non-traditional educational backgrounds.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a range of projects demonstrating problem-solving skills, user-centered design methodologies, and visual design execution across web and mobile platforms.
• Include case studies that detail your design process, from initial research and ideation to prototyping, testing, and final implementation.
• Highlight your contributions to design systems, component libraries, or style guides, illustrating your ability to create scalable and consistent design solutions.
• Provide examples of how you've translated user feedback, analytics, and research findings into tangible design improvements.
• Demonstrate proficiency in Figma and Adobe Creative Cloud through the quality and complexity of your presented work.

Process Documentation:

• Clearly articulate your design process for each project, emphasizing how you approach user research, ideation, wireframing, prototyping, and usability testing.
• Explain how you collaborate with cross-functional teams (product, engineering, QA) throughout the design lifecycle.
• Illustrate your understanding of translating design specifications into developer-friendly guidance, especially concerning HTML/CSS.
• Showcase your approach to advocating for and implementing accessibility standards (WCAG) in your designs.

📝 Enhancement Note: For a Product Designer role, the portfolio is paramount. The requirements emphasize not just the final output but the thought process and methodologies behind it. Candidates should be prepared to walk through their design decisions, the rationale for their choices, and the impact of their work, especially concerning user experience improvements and adherence to design systems and accessibility standards.

💵 Compensation & Benefits

Salary Range: $110,000 - $165,000 per year. Benefits:

• Comprehensive health insurance plans (medical, dental, vision) reflecting the company's core business.
• Retirement savings plan (e.g., 401(k)) with potential company match.
• Paid time off (PTO), including vacation, sick leave, and holidays.
• Potential for stock options or equity, common in SaaS companies.
• Professional development opportunities, including training, conferences, and access to design resources.
• Collaborative and innovative work environment.

Working Hours: 40 hours per week (standard full-time).

📝 Enhancement Note: The salary range provided is competitive for a Product Designer role with 4+ years of experience in the Mountain View, CA area, which has a high cost of living and a strong tech talent market. The benefits listed are standard for full-time roles in the tech industry, with a particular emphasis on health insurance given GetInsured's mission.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (SaaS), Healthcare, Government Services. Company Size: While not explicitly stated, the description of "market-leading SaaS company" and "reimagining how governments deliver healthcare" suggests a mid-to-large-sized organization with established processes and a significant market presence. The mention of "distributed teams" also implies a company operating across multiple locations or with remote employees. Founded: 2010 (based on GetInsured.com founding year).

Team Structure:

• The Product Design team likely operates within a Product Development department, reporting to a Design Lead or Head of Product.
• Designers collaborate closely with Product Managers, Software Engineers (front-end and back-end), QA Testers, and potentially UX Researchers.
• Cross-functional collaboration is essential, with designers acting as a bridge between user needs, business goals, and technical feasibility.

Methodology:

• Data-driven design approach, utilizing analytics, user feedback, and research to inform decisions.
• Agile development methodologies are likely employed, requiring designers to be adaptable and iterative.
• Emphasis on user-centered design principles and human-centered design for public services.
• Focus on building and maintaining a scalable design system for efficiency and consistency.

Company Website: https://www.getinsured.com/

📝 Enhancement Note: GetInsured's evolution into a SaaS provider for government exchanges indicates a shift towards a more complex, B2B-oriented environment. The company's mission to simplify public services suggests a culture that values impact, accessibility, and user advocacy. The "Expedia of health insurance" origin hints at a history of innovation and user-centricity, which likely persists in their current culture.

📈 Career & Growth Analysis

Operations Career Level: This Product Designer role sits at a mid-level to senior individual contributor (IC) position. It requires significant autonomy in executing design tasks, contributing to design systems, and collaborating with cross-functional teams, but likely doesn't involve direct people management at this stage.

Reporting Structure: The designer will likely report to a Design Manager, Lead Product Designer, or potentially the Head of Product, depending on the team's size and structure. They will work in close partnership with Product Managers and Engineering leads for specific product initiatives.

Operations Impact: The Product Designer's work directly impacts user adoption, satisfaction, and retention by creating intuitive and accessible platforms that streamline complex processes for states and citizens. Their designs contribute to the company's mission of making public services simple and human-centered, which in turn drives user engagement and client success for government partners.

Growth Opportunities:

• Senior Product Designer: Progression to a senior IC role with increased ownership of major product areas, mentorship of junior designers, and greater influence on design strategy.
• Design Lead/Manager: Opportunity to move into a leadership role, managing a team of designers, setting design direction, and overseeing design operations.
• Specialization: Deepen expertise in specific areas like AI-driven design, accessibility, or user research.
• Cross-functional Advancement: Potential to move into Product Management or UX Research roles with demonstrated success and interest.

📝 Enhancement Note: The "5-10 Years" experience level derived by AI positions this role firmly in the mid-to-senior range. The growth opportunities reflect typical career paths for designers in tech companies, with emphasis on both individual contribution and potential leadership. The impact on "operations" is indirect but significant, as well-designed user experiences reduce support costs, improve efficiency for end-users, and enhance the overall success of the government programs managed through the platform.

🌐 Work Environment

Office Type: On-site (Mountain View, CA). This suggests a traditional office setting conducive to in-person collaboration. Office Location(s): 1305 Terra Bella Ave, Mountain View, CA 94043. This is a prime Silicon Valley location, offering access to a vibrant tech ecosystem.

Workspace Context:

• The on-site environment likely fosters strong team cohesion and facilitates spontaneous collaboration, crucial for design sprints and problem-solving.
• Access to modern design tools and technology, including high-performance workstations and collaborative software.
• Opportunities for direct interaction with product managers, engineers, and other stakeholders, enabling a holistic understanding of product development.
• A culture that values innovation and user-centricity, likely reflected in the office design and amenities.

Work Schedule: Standard 40-hour work week, with potential for flexibility depending on team needs and project deadlines. The on-site nature implies that work is primarily conducted within the office premises during business hours.

📝 Enhancement Note: The on-site requirement in Mountain View suggests an environment where in-person collaboration is highly valued. This can be advantageous for designers who thrive on direct feedback, whiteboard sessions, and a strong team dynamic. It also implies that the company is committed to a physical presence and the benefits that come with it for team building and knowledge sharing.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, experience, and cultural fit.
• Portfolio Review: A dedicated session where the candidate presents their portfolio, walks through key projects, and explains their design process, rationale, and impact. This is a critical stage.
• Design Challenge/Case Study: May involve a take-home assignment or an in-person/virtual whiteboard session focusing on a specific design problem. This evaluates problem-solving skills, design thinking, and communication.
• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other designers to assess collaboration skills, technical understanding, and ability to articulate design decisions.
• Final Interview: Often with a senior leader (e.g., Head of Product, VP of Engineering) to discuss overall fit, strategic thinking, and long-term potential.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest projects that best represent your skills and the requirements of this role.
• Tell a Story: For each project, clearly articulate the problem statement, your role, the process you followed, the challenges you faced, your solutions, and the measurable outcomes or impact.
• Highlight Process: Emphasize your design methodology, user research insights, and how you iterated based on feedback.
• Showcase Figma & Adobe Proficiency: Ensure your visuals are polished and demonstrate your command of these tools.
• Explain Design Decisions: Be prepared to defend your choices with data, user insights, or established design principles.
• Address Accessibility: If possible, showcase examples where you've considered and implemented accessibility best practices.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research GetInsured, its mission, and its target users.
• Focus on Process: Demonstrate your problem-solving approach, not just the final deliverable.
• Think Out Loud: For live challenges, verbalize your thought process, assumptions, and potential trade-offs.
• Consider Constraints: Acknowledge limitations (time, scope, technical feasibility) and how you would navigate them.
• Prepare Questions: Have thoughtful questions ready for the interviewers about the team, product, and challenges.

📝 Enhancement Note: The interview process for a Product Designer is heavily portfolio-centric. Candidates must be prepared to present their work comprehensively, demonstrating not only design skills but also strategic thinking, problem-solving abilities, and collaborative potential. The emphasis on "translating Figma specs into front-end guidance" means interviewers might probe understanding of how designs are implemented.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and collaboration. High proficiency is a must.
• Adobe Creative Cloud: Including Photoshop, Illustrator, and potentially After Effects for richer visual assets and motion design.
• Prototyping Tools: While Figma is primary, experience with other prototyping tools might be beneficial.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.
• Ability to interpret data and translate insights into actionable design improvements.

CRM & Automation:

• While not directly a design tool, understanding how CRM systems (like Salesforce) and automation platforms impact user workflows can be beneficial for context.

Other Relevant Technologies:

• HTML/CSS: A solid understanding for translating designs and providing front-end guidance.
• Collaboration Tools: Such as Slack, Jira, Confluence for team communication and project management.
• User Research Platforms: Tools for conducting and analyzing user interviews and testing.

📝 Enhancement Note: The explicit mention of Figma and Adobe Creative Cloud, along with HTML/CSS understanding, defines the core technical requirements. Experience with analytics tools is crucial for a data-informed design approach, and familiarity with collaboration platforms is standard for modern tech environments. The bonus points for AI design tools suggest a company looking to stay at the cutting edge of design technology.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of users, whether they are individuals applying for benefits or government administrators managing programs.
• Simplicity & Accessibility: Striving to make complex government services intuitive, easy to access, and usable by everyone, regardless of technical proficiency or ability.
• Innovation: Continuously seeking new and better ways to leverage technology, including AI, to improve public service delivery.
• Collaboration: Fostering a team-oriented environment where ideas are shared freely, and cross-functional partnerships are strong.
• Impact: A focus on making a tangible positive difference in people's lives and in the efficiency of government operations.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Managers, Engineers, and QA, participating actively in product planning and development cycles.
• Open Communication: Encouraging candid feedback and constructive critique within the design team and with partner teams.
• Shared Ownership: Promoting a sense of collective responsibility for the product's success, from concept to delivery and beyond.
• Agile & Iterative: Embracing iterative design processes, quick feedback loops, and adaptability to changing requirements.

📝 Enhancement Note: The company's mission strongly influences its values. Expect a culture that prioritizes making a real-world impact, particularly in public services. Designers will likely be encouraged to think critically about how their work affects diverse user groups and contributes to societal good, aligning with the "human-centered" aspect of their mission.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Public Sector Systems: Designing for government programs often involves navigating intricate regulations, diverse user needs (varying technical literacy, accessibility requirements), and legacy systems.
• Balancing User Needs with Stakeholder Requirements: Effectively mediating between user experience goals, business objectives, and the specific mandates of government clients.
• Evolving Technology Landscape: Staying ahead of rapid advancements in design tools, AI, and web/mobile technologies, and integrating them effectively into the design process.
• Maintaining Design System Scalability: Ensuring the design system can accommodate new features, products, and evolving brand guidelines as the company grows.

Learning & Development Opportunities:

• AI Design Tools: Gaining hands-on experience with emerging AI-powered design tools and exploring their potential impact on UX.
• Accessibility Expertise: Deepening knowledge and practical application of WCAG standards and inclusive design principles.
• Cross-Disciplinary Learning: Understanding the intricacies of government healthcare programs, eligibility, and enrollment processes.
• Mentorship: Opportunities to learn from senior designers and product leaders, and potentially mentor junior team members.
• Industry Conferences & Training: Access to professional development resources to stay current with UX trends and best practices.

📝 Enhancement Note: The challenges presented are inherent to working in the regulated and complex public sector SaaS space. The growth opportunities are tailored to help the designer overcome these challenges by expanding their technical skills, domain knowledge, and leadership potential within the company.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex regulatory environment. How did you approach it, and what were the key considerations?" (Focus on process, research, and stakeholder management.)
• "How do you balance advocating for user needs with the constraints and requirements of business stakeholders or government mandates?" (Emphasize negotiation, compromise, and data-driven reasoning.)
• "Walk us through a project where you significantly improved a user experience through iteration based on data or user feedback. What was your process, and what were the results?" (Highlight your analytical skills and iterative design approach.)

Company & Culture Questions:

• "What interests you about GetInsured's mission to simplify public services, and how do you see design playing a role in that?" (Connect your passion for user advocacy and impact to their mission.)
• "How do you approach collaboration with engineering and product teams, especially in a distributed environment?" (Discuss your communication style, feedback methods, and experience with agile workflows.)
• "How do you ensure your designs are accessible and inclusive for all users?" (Detail your knowledge of WCAG and practical application.)

Portfolio Presentation Strategy:

• Structure: Begin with a high-level overview of the project, then dive into the problem, your role, your process (research, ideation, prototyping, testing), key design decisions, and finally, the outcomes/impact.
• Visuals: Use clear, high-quality mockups, wireframes, and prototypes. Annotate key areas to explain specific design choices.
• Storytelling: Frame your projects as narratives. What was the challenge? How did you overcome it? What was the result?
• Quantify Impact: Whenever possible, use metrics (e.g., conversion rate improvements, task completion times, user satisfaction scores) to demonstrate the value of your design work.
• Tool Proficiency: Naturally weave in how you used Figma and other tools to achieve your design goals.
• Conciseness: Be mindful of time; focus on the most impactful aspects of each project.

📝 Enhancement Note: Interviewers will be looking for a designer who is not only skilled in tools and aesthetics but also a strategic thinker, a strong collaborator, and a champion for the user. Demonstrating an understanding of the company's mission and the complexities of its market will be key.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Paycom.
• Portfolio Preparation: Ensure your portfolio is up-to-date, clearly showcases your best work relevant to web and mobile UX/UI design, and includes detailed case studies of 2-3 projects.
• Resume Optimization: Tailor your resume to highlight your 4+ years of experience, proficiency in Figma and Adobe Creative Cloud, experience with design systems, and any relevant AI design tool exposure. Use keywords from the job description.
• Interview Practice: Prepare to discuss your design process, articulate your design decisions, and present your portfolio projects confidently. Practice explaining your rationale for design choices using data and user research.
• Company Research: Familiarize yourself with GetInsured's mission, products, and the challenges of designing for government-based SaaS platforms. Understand their focus on simplifying public services and making them human-centered.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.