Product Designer

📍 Job Overview

Job Title: Product Designer Company: SuperOffice Location: Oslo, Oslo, Norway Job Type: FULL_TIME Category: Product Design / UX/UI Design Date Posted: 2025-10-21T06:59:40 Experience Level: 2-5 Years Remote Status: On-site

🚀 Role Summary

• Shape the user experience of Europe's leading CRM solution, impacting daily interactions and long-term engagement.
• Collaborate cross-functionally within product teams to deliver elegant and scalable design solutions that drive customer value.
• Utilize user feedback and prototyping to iterate on designs, ensuring alignment with product goals and technical feasibility.
• Engage directly with users, customers, and stakeholders to gather insights and validate design decisions.
• Leverage modern design tools and explore emerging technologies like AI for enhanced product development.

📝 Enhancement Note: This role is positioned within a product development context, emphasizing the strategic importance of design in shaping a CRM solution. The focus is on creating tangible user value and ensuring design meets both user needs and technical constraints.

📈 Primary Responsibilities

• Lead the design process from concept to implementation for new CRM features and improvements, ensuring a seamless and intuitive user experience.
• Conduct user research, usability testing, and prototype validation to inform design decisions and gather actionable feedback.
• Develop high-fidelity mockups, interactive prototypes, and detailed design specifications for engineering teams.
• Collaborate closely with Product Owners and Engineering teams to ensure design integrity throughout the development lifecycle, addressing technical constraints and opportunities.
• Champion user-centered design principles across the organization, fostering a deeper understanding of user needs and design thinking.
• Contribute to the evolution of the design system, ensuring consistency and scalability across the product suite.
• Stay abreast of design trends, emerging technologies (e.g., AI, vibe coding), and competitor offerings to drive innovation.
• Facilitate design thinking workshops and brainstorming sessions to generate creative solutions to complex user problems.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to product design, involving the full spectrum of UX/UI activities from research and ideation to detailed design and collaboration with development. The emphasis on user feedback and iterative improvement is critical for this role.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX Design, Human-Computer Interaction, Graphic Design, or a related field. Experience: 3-5 years of professional experience in UX/UI design, with a proven track record of designing and shipping digital products, preferably within a SaaS or CRM environment.

Required Skills:

• Proficient in UX/UI design principles and methodologies.
• Strong experience with design and prototyping tools, specifically Figma.
• Excellent problem-solving skills with the ability to translate complex requirements into intuitive user interfaces.
• Superior communication and interpersonal skills in both English and Norwegian, both written and verbal, for effective stakeholder collaboration.
• Demonstrated ability to work effectively in cross-functional teams, collaborating with product managers, developers, and other stakeholders.
• Experience conducting user research, usability testing, and analyzing user feedback.

Preferred Skills:

• Familiarity with or curiosity about emerging technologies like AI and "vibe coding" in design.
• Experience in developing and maintaining design systems.
• Understanding of front-end development principles and technical feasibility considerations.
• Experience in the CRM or enterprise software industry.
• A portfolio showcasing a range of UX/UI design projects with a focus on user problem-solving and elegant solutions.

📝 Enhancement Note: The experience level suggests a mid-level designer who can take ownership of design tasks and contribute strategically. Proficiency in Figma is a hard requirement, with a strong emphasis on communication and collaborative skills, particularly given the Norwegian language requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects demonstrating a strong understanding of user-centered design principles and problem-solving.
• Include case studies that detail the design process, from initial research and ideation through to final design and (if applicable) implementation.
• Highlight your role and contributions within each project, especially in collaborative environments.
• Demonstrate your proficiency with Figma, showcasing your ability to create wireframes, mockups, and interactive prototypes.
• Present evidence of user research, testing, and how feedback influenced design iterations and final outcomes.

Process Documentation:

• Clearly articulate your approach to user research and how you translate insights into design solutions.
• Illustrate your workflow for prototyping and usability testing, detailing the tools and methods used.
• Provide examples of how you collaborate with engineering and product teams to ensure technical feasibility and successful implementation of designs.
• Showcase your ability to document design specifications and rationale clearly for cross-functional understanding.

📝 Enhancement Note: A strong portfolio is crucial for this role, as it serves as tangible proof of design capability and process. The emphasis is on demonstrating a structured approach to problem-solving and user advocacy, supported by real-world project examples.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designers with 3-5 years of experience in Oslo, Norway, the estimated salary range for this position is approximately NOK 550,000 - NOK 750,000 annually. This range accounts for the cost of living in Oslo and the competitive nature of the tech talent market.

Benefits:

• Dynamic and innovative work environment within the technology sector.
• Opportunities for professional growth and career development with competitive compensation.
• Collaborative culture that values creativity, innovation, and employee contributions.
• Unique office space located in a historic villa near the Royal Palace Park in Oslo.
• On-site barista services to enhance the workday experience.
• Exclusive access to "Superland," the company's unique internal nation, complete with its own constitution, flag, and passports.
• Access to modern design tools and technologies.
• Opportunities for continuous learning and skill enhancement.

Working Hours: The standard working hours are approximately 40 hours per week, typical for a full-time position in Norway. While adherence to a standard schedule is expected, SuperOffice fosters a culture of flexibility and work-life balance, allowing for effective management of design processes and deep work sessions.

📝 Enhancement Note: The salary estimate is based on current market data for Oslo and the specified experience level. The benefits package is particularly unique, highlighting SuperOffice's distinctive company culture and employee perks.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Customer Relationship Management (CRM) / Technology. SuperOffice operates within the competitive enterprise software market, focusing on providing a highly regarded CRM solution that enhances productivity for sales, marketing, and customer service teams. Company Size: Approximately 250 employees. This size suggests a company that offers both established processes and the agility to innovate, providing opportunities for significant individual impact within a team setting. Founded: 1990. With over three decades of experience, SuperOffice has a strong foundation and a mature understanding of the CRM market, while still embracing modern technological advancements.

Team Structure:

• The Product Designer will be part of a product team, working closely with Product Owners and Developers.
• This structure emphasizes agile methodologies and cross-functional collaboration.
• Reporting lines likely involve a Design Lead or Head of Product, providing guidance and mentorship.

Methodology:

• SuperOffice emphasizes creating "Europe's most liked CRM system," indicating a strong focus on user satisfaction and product excellence.
• The company culture values user feedback, creativity, innovation, and collaboration.
• Design processes are likely agile, iterative, and user-centric, leveraging tools like Figma for efficient workflow.

Company Website: https://careers.superoffice.com

📝 Enhancement Note: SuperOffice presents itself as an established yet innovative player in the CRM space, with a strong emphasis on user experience and a unique, engaging company culture. The size of the company allows for both structured operations and individual influence.

📈 Career & Growth Analysis

Operations Career Level: This Product Designer role is positioned at a mid-level, requiring 3-5 years of experience. This implies an expectation of independent contribution to design projects, problem-solving, and collaboration with cross-functional teams, rather than solely executing tasks under direct supervision.

Reporting Structure: The designer will likely report to a Design Manager, Head of Product, or a senior member of the product team. They will work closely with Product Owners and Developers within a specific product squad or team, fostering a collaborative and integrated development environment.

Operations Impact: The Product Designer's impact is direct and significant, shaping the user experience of a core CRM product relied upon by thousands of customers. Their work directly influences customer satisfaction, user adoption, productivity gains, and ultimately, SuperOffice's market competitiveness and revenue.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of UX/UI design, such as interaction design, user research, or design systems.
• Leadership: Potential to grow into a Senior Product Designer role, leading design initiatives, mentoring junior designers, and influencing product strategy.
• Skill Development: Access to learning resources, workshops, and potentially conferences to stay updated on design trends, new tools (like AI in design), and industry best practices.
• Cross-functional Exposure: Gaining broader experience in product management and software development lifecycles through close collaboration.

📝 Enhancement Note: The role offers a clear path for growth within product design, emphasizing both skill deepening and potential leadership responsibilities. The impact on the core product makes it a strategic position for career advancement.

🌐 Work Environment

Office Type: On-site. The role is based in SuperOffice's Oslo headquarters. Office Location(s): Wergelandsveien 27, 0167 Oslo, Norway, located in a historic villa near the Royal Palace Park (Slottsparken). This suggests a unique, inspiring, and well-situated work environment.

Workspace Context:

• The office environment is described as dynamic, innovative, and collaborative, fostering creativity.
• The unique location in a historic villa likely provides a stimulating and aesthetically pleasing workspace.
• The presence of an on-site barista and the "Superland" concept suggest a fun, engaging, and employee-centric workplace culture.
• Opportunities for direct interaction with colleagues across product, development, and potentially other departments.

Work Schedule: Standard full-time hours (approximately 40 hours per week) are expected, with an emphasis on flexibility and work-life balance, allowing designers to focus effectively on their craft and deliver high-quality work.

📝 Enhancement Note: The physical workspace and office culture are highlighted as significant attractions, emphasizing a blend of professional innovation and unique employee perks, suggesting a company that invests in its work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with HR or a recruiter to assess basic qualifications and cultural fit.
• Portfolio Review & Design Challenge: Candidates will present their portfolio, discussing their process, problem-solving approach, and impact. A practical design challenge or case study related to CRM user experience may be assigned.
• Team Interviews: Meetings with Product Owners, Developers, and potentially other designers to evaluate collaboration skills, technical understanding, and design thinking.
• Final Interview: A discussion with hiring management (e.g., Head of Product or Design Lead) to assess strategic alignment, leadership potential, and overall fit.

Portfolio Review Tips:

• Storytelling: Structure your portfolio presentations as narratives, clearly outlining the problem, your process, your role, the solution, and the measurable impact.
• Figma Proficiency: Be prepared to walk through specific Figma files, showcasing your workflow, component usage, and prototyping skills.
• User-Centricity: Emphasize how user feedback and research informed your design decisions and led to successful outcomes.
• Problem-Solving: Highlight complex challenges you've tackled and how your design solutions effectively addressed them.
• Relevance: Tailor your presentation to highlight projects most relevant to CRM or SaaS product design if possible.

Challenge Preparation:

• Understand the CRM Context: Familiarize yourself with common CRM functionalities, user workflows, and pain points.
• Focus on User Value: Approach any design challenge with a clear understanding of the user's needs and how your solution will deliver value.
• Iterative Thinking: Be prepared to discuss how you would approach iteration and incorporate feedback into your design.
• Communication: Practice articulating your thought process clearly and concisely, explaining your design choices and rationale.

📝 Enhancement Note: The interview process is expected to be thorough, with a strong emphasis on portfolio demonstration and practical design skills. Candidates should be prepared to articulate their design process and demonstrate their ability to solve user problems within a CRM context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, UI design, prototyping, and collaboration. Proficiency is a key requirement.
• Prototyping Tools: Beyond Figma's capabilities, familiarity with other advanced prototyping tools may be beneficial for complex interactions.
• User Research Platforms: Tools for conducting surveys, interviews, and usability testing (e.g., UserTesting.com, SurveyMonkey, Maze).
• Design System Management: Tools or methodologies for creating and maintaining scalable design systems.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior and track feature adoption.
• Data Visualization Tools: Basic understanding of how to interpret data presented in dashboards (e.g., Tableau, Power BI, or internal SuperOffice tools).

CRM & Automation:

• CRM Software: While not directly a design tool, an understanding of how CRM systems operate (including SuperOffice itself) is highly advantageous.
• Collaboration & Project Management Tools: Jira, Confluence, Asana, or similar tools for task management and team communication.

📝 Enhancement Note: Figma is the core design tool specified. Beyond that, a strong understanding of the broader product development ecosystem, including user research, analytics, and project management tools, is expected for effective collaboration and impact.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring the CRM solution is intuitive, effective, and enjoyable to use.
• Innovation & Creativity: Encouraging novel ideas and approaches to design challenges, fostering a culture where creative solutions are valued.
• Collaboration: Emphasis on working effectively in cross-functional teams, valuing diverse perspectives and collective problem-solving.
• Excellence: Striving for high quality in design execution, attention to detail, and delivering impactful user experiences that contribute to customer success.
• Continuous Improvement: A mindset of constantly seeking feedback, iterating on designs, and embracing new tools and methodologies to enhance product value.

Collaboration Style:

• Agile & Iterative: Working within agile frameworks, with frequent touchpoints and feedback loops between design, product, and development.
• Cross-functional Integration: Designers are integral members of product teams, working shoulder-to-shoulder with product owners and engineers.
• Open Communication: Encouraging transparent and constructive feedback exchange, fostering a supportive environment for design discussions.
• Knowledge Sharing: Promoting the sharing of design insights, best practices, and learnings across the design function and broader organization.

📝 Enhancement Note: The company culture appears to prioritize user satisfaction, innovation, and strong teamwork. The collaborative style is geared towards agile product development, with designers playing a core role within product teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Technical Constraints: Effectively translating user desires into feasible technical solutions within the existing CRM architecture and development capabilities.
• Designing for a Mature Product: Enhancing an established CRM system while maintaining consistency and avoiding disruption for existing users, requiring a nuanced approach to updates and new feature introductions.
• Keeping Pace with Technology: Integrating emerging technologies like AI into design workflows and product features without compromising usability or core CRM functionality.
• Cross-Cultural Design Considerations: While focused on Europe, understanding diverse user needs and preferences across different markets to ensure broad appeal for the CRM solution.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to attend workshops or courses on advanced UX/UI techniques, interaction design, or specialized software.
• Industry Trends: Staying current with evolving design philosophies, AI's impact on product development, and best practices in the SaaS industry.
• Mentorship: Potential to be mentored by senior designers or product leaders, gaining insights into strategic product thinking and career progression.
• Contribution to Design System: Playing a key role in evolving and expanding the company's design system, a valuable skill for future roles.

📝 Enhancement Note: The challenges presented are typical for experienced designers working on established software products, emphasizing continuous learning and strategic problem-solving. Growth opportunities are geared towards skill enhancement and strategic contribution.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements (e.g., user needs vs. business goals vs. technical limitations) in a design project. How did you approach it, and what was the outcome?"
• "How would you approach redesigning a core module of a CRM system like contact management or opportunity tracking to improve user efficiency and satisfaction?"
• "Discuss your process for introducing new technologies, such as AI-driven features, into a user interface. What are the key considerations for user adoption and trust?"

Company & Culture Questions:

• "What aspects of SuperOffice's mission and product appeal to you as a designer? How do you see yourself contributing to 'Europe's most liked CRM system'?"
• "How do you handle constructive criticism or feedback on your designs from team members or stakeholders?"
• "Describe your ideal collaborative environment. How do you ensure effective communication and integration within a product team?"

Portfolio Presentation Strategy:

• Focus on Process: For each project, clearly articulate the problem statement, your specific role, the research and ideation phases, your design decisions, and the final outcome/impact.
• Quantify Impact: Where possible, use data or metrics to demonstrate the success of your designs (e.g., improved task completion time, increased feature adoption, positive user feedback).
• Figma Showcase: Be prepared to screen-share and navigate through your Figma files, explaining your approach to layout, components, states, and prototyping.
• User Storytelling: Frame your projects around the user's journey and how your design solved their specific pain points.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the design process, user-centricity, and collaborative skills, particularly within the context of CRM software development.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the SuperOffice careers portal via the provided link.
• Customize Your Resume: Highlight your 3-5 years of UX/UI design experience, proficiency with Figma, and any experience with CRM or SaaS products. Use keywords like "user experience," "UI design," "prototyping," "user research," and "collaboration."
• Refine Your Portfolio: Ensure your portfolio clearly showcases your design process, problem-solving skills, and impact. Prepare to present specific case studies, emphasizing your work in Figma and user-centric approach.
• Prepare for Design Challenges: Familiarize yourself with common CRM workflows and be ready to articulate your design thinking process for potential design exercises.
• Research SuperOffice: Understand their product, mission, and values to articulate your fit and enthusiasm during interviews. Pay attention to their emphasis on user satisfaction and innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---