Product Designer

📍 Job Overview

Job Title: Product Designer

Company: State Farm

Location: Dunwoody, Georgia, United States; Richardson, Texas, United States

Job Type: FULL_TIME

Category: Digital Product Design / UX/UI Design

Date Posted: 2026-04-07

Experience Level: Mid-Level (1-3 years)

Remote Status: Hybrid

🚀 Role Summary

• Focus on enhancing the customer experience for the State Farm mobile app by delivering user-centered design solutions.

• Collaborate closely with product, business teams, and architecture to identify and address customer pain points and opportunities.

• Create comprehensive design artifacts, including process flows, journey maps, wireframes, and interactive prototypes.

• Advocate for design-centric product enhancements grounded in user research, data analysis, and design thinking methodologies.

• Partner with technology teams to translate high-fidelity designs into production-ready assets for market delivery.

📝 Enhancement Note: This role is specifically focused on mobile app product design within a large, established enterprise (State Farm). The emphasis on "customer experience" and "user-centered design" indicates a strong UX/UI focus, aiming to improve user interactions and satisfaction with the State Farm mobile application. The hybrid work arrangement requires proximity to one of the designated hubs.

📈 Primary Responsibilities

• Conduct usability and empathy studies to uncover customer pain points and define opportunities for product enhancement.

• Develop detailed process and user flows, conceptual diagrams, journey maps, wireframes, and low-to-high fidelity prototypes to articulate design strategies and interaction behaviors.

• Apply established digital experience design and architecture standards, style guides, and pattern libraries to ensure consistency and quality across user interfaces.

• Champion the prioritization of design-centered product enhancements, using research findings, data analytics, design thinking, and service design principles.

• Collaborate with developers and product owners to create high-fidelity design assets, ensuring accurate implementation and successful delivery to market.

• Partner with marketing and business departments to ensure design solutions align with enterprise goals and brand objectives.

• Actively participate in agile development cycles, providing design support and iteration throughout the product development lifecycle.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on the entire design process, from initial research and conceptualization to detailed design and collaboration with development. The mention of "service design methodologies" suggests an interest in holistic customer journey design beyond just the digital interface.

🎓 Skills & Qualifications

Education: Specific educational requirements are not detailed, but a Bachelor's degree in Design, Human-Computer Interaction, a related field, or equivalent practical experience is typically expected for this level.

Experience: 1-3 years of prior experience in graphic design, mobile app design, web design, and user-centered design, with a demonstrated track record of success.

Required Skills:

• Proficiency in Figma for design and prototyping.

• Experience with AI-informed Design tools and methodologies.

• Demonstrated success in graphic design, app design, and web design.

• Experience working within and contributing to established brand guidelines and design systems.

• Ability to create process flows, journey maps, wireframes, and prototypes (low to high fidelity).

• Strong understanding and application of user-centered design principles.

• Excellent written and verbal communication skills for effective collaboration and presentation.

• Proven ability in collaborative work approaches and cross-functional teamwork.

• Knowledge of and experience using data and analytics to inform design decisions and solve user experience problems.

Preferred Skills:

• Experience with motion design.

• Proactive, self-starter approach to work