Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Ratehub

Location: Bogota, Colombia (Remote)

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: April 10, 2026

Experience Level: Mid-Level (3+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive the end-to-end product design lifecycle, from initial user research and ideation through to prototyping, validation, and final delivery of high-impact digital experiences.

• Serve as the primary advocate for the user, leveraging quantitative and qualitative data, including usability testing and A/B testing, to inform and validate design decisions.

• Foster strong cross-functional partnerships with Product Management, Engineering, Data, Marketing, and Content teams to translate complex ideas into intuitive and user-centered solutions.

• Develop and maintain scalable design systems, ensuring consistency, accessibility (WCAG standards), and adherence to modern design principles across all digital products and platforms.

• Contribute strategically to product roadmaps and sprint planning, actively shaping the design strategy for the company's digital offerings over the next 6-24 months.

📝 Enhancement Note: This role is positioned as a Product Designer with significant ownership, implying a need for strategic thinking beyond just execution. The emphasis on end-to-end ownership, contributing to roadmaps, and shaping design strategy suggests a mid-level to senior-leaning role, despite the 3+ year experience requirement. The "remote-first" nature and location in Bogota, Colombia, indicate a global talent search.

📈 Primary Responsibilities

• Own the comprehensive product design process, including user research, ideation, wireframing, prototyping, UX/UI design, and usability testing for web and mobile platforms.

• Act as the voice of the customer, employing user research methodologies, usability testing, A/B testing, and analytical tools to deeply understand user needs and validate design solutions.

• Collaborate closely with Product Managers to translate business objectives and user needs into actionable design requirements and user flows.

• Partner with Engineering teams to ensure design feasibility, high-fidelity implementation accuracy, and seamless integration of designs into the final product.

• Contribute to the development and maintenance of a robust design system, ensuring consistency, scalability, and adherence to accessibility standards (WCAG).

• Design responsive and coherent user experiences across various devices and screen sizes, optimizing for both desktop and mobile interactions.

• Actively participate in product strategy discussions, contributing to roadmaps and sprint planning sessions by providing design insights and recommendations.

• Support design requirements for content and marketing initiatives across Ratehub and MoneySense brands, ensuring brand consistency.

• Facilitate design thinking workshops and stakeholder alignment sessions to gather requirements, foster collaboration, and co-create innovative solutions.

• Clearly articulate and persuasively present design concepts, rationale, and user insights to diverse audiences, including technical teams and senior leadership.

• Stay abreast of emerging design trends, tools, and best practices, continuously seeking opportunities to enhance design processes and methodologies.

📝 Enhancement Note: The responsibilities highlight a blend of tactical design execution and strategic contribution, typical of a Product Designer in a growing tech company. The emphasis on data-driven validation, design systems, and cross-functional collaboration is critical for success in this role.

🎓 Skills & Qualifications

Education: Post-secondary degree, diploma, or certificate in UX Design, Human-Computer Interaction, Graphic Design, or a related field.

Experience: Minimum of 3 years of professional experience in product design, with a demonstrated track record of delivering user-centered digital products.

Required Skills:

• Proven ability to own and execute the end-to-end product design process, from discovery to delivery.

• Strong proficiency in UX and UI design principles, with a keen eye for detail and a passion for creating intuitive, impactful user experiences.

• High proficiency with Figma for wireframing, prototyping, and high-fidelity UI design.

• Demonstrated experience in conducting user research, usability testing, and leveraging both quantitative and qualitative data (e.g., Heap, Hotjar) to inform design decisions.

• Experience in building and maintaining scalable, component-based design systems and style guides.

• Ability to design responsive experiences for both web and mobile platforms.

• Excellent communication, presentation, and interpersonal skills, with the ability to articulate design rationale clearly to technical and non-technical stakeholders.

• Strong understanding of accessibility standards (WCAG) and commitment to inclusive design practices.

• Experience working within Agile development methodologies and familiarity with tools like Jira and Confluence.

• High level of English language proficiency (written and spoken).

• Self-motivated, highly organized, and capable of managing multiple projects effectively in a fast-paced environment.

• Comfort with ambiguity and experience in designing 0-to-1 products and features.

Preferred Skills:

• Experience with design collaboration tools like Storybook.

• Familiarity with content management systems such as WordPress.

• Basic understanding of front-end development technologies (HTML, CSS, JavaScript).

• Experience designing for customer-facing products targeting Canadian or US markets.

📝 Enhancement Note: The emphasis on Figma proficiency, data-driven validation (Heap, Hotjar), and design systems, alongside the 3+ years of experience, solidifies this as a mid-level role requiring a strong foundation in modern design practices. The preference for experience with specific tools and front-end familiarity adds value.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3 years of product design experience, with a strong emphasis on end-to-end project ownership.

• Detailed case studies demonstrating your involvement in user research, problem definition, ideation, prototyping, UX/UI design, and validation phases.

• Examples of responsive designs for both web and mobile platforms, highlighting your ability to create consistent cross-device experiences.

• Evidence of your understanding and application of design systems, including examples of components, style guides, or contributions to existing systems.

• Case studies that clearly articulate the problem, your design process, the solutions, and the measurable impact or outcomes achieved, ideally supported by data.

Process Documentation:

• The portfolio should clearly illustrate your approach to the design process, detailing how you move from understanding a problem to delivering a solution.

• Showcase your methodology for user research, including how you gather insights and translate them into design decisions.

• Demonstrate your process for prototyping and user testing, including how you iterate based on feedback.

• Include examples of how you collaborate with cross-functional teams (Product, Engineering, Data) throughout the design lifecycle.

• Highlight your approach to ensuring design consistency and scalability through design systems and adherence to best practices.

📝 Enhancement Note: For a Product Designer role, a robust portfolio is paramount. The emphasis should be on demonstrating the process and impact of their design work, not just the final visuals. Case studies should clearly outline the problem, the user-centric approach, the design solutions, and the resulting outcomes.

💵 Compensation & Benefits

Salary Range: Compensation will be commensurate with the incumbent's experience and aligned to the local market (Bogota, Colombia). Based on industry benchmarks for a Product Designer with 3+ years of experience in a remote, international fintech setting, a competitive range would typically fall between COP 6,000,000 and COP 9,000,000 per month.

Benefits:

• Full-time employee benefits package (specifics to be confirmed by Ratehub).

• Opportunity to work remotely, offering flexibility and work-life balance.

• Exposure to the dynamic and growing Canadian fintech industry.

• Professional development opportunities, including potential for growth within the company.

• Chance to contribute to a mission-driven company focused on helping Canadians make better financial choices.

• Collaborative and supportive team environment with a focus on innovation and continuous improvement.

Working Hours: Standard full-time working hours, typically around 40 hours per week, with flexibility inherent in a remote work arrangement.

📝 Enhancement Note: Salary estimates are based on publicly available data for similar roles in Bogota, Colombia, and adjusted for the remote nature and fintech industry. It's crucial for candidates to understand that "commensurate with experience and aligned to the local market" means the provided range is an estimate and actual compensation will depend on the candidate's specific qualifications and negotiations. Benefits are inferred from typical full-time roles and remote work advantages.

🎯 Team & Company Context

🏢 Company Culture

Industry: Canadian Fintech, operating across multiple financial services including mortgages, insurance, investments, savings, and lending. This sector is characterized by rapid innovation, a strong focus on user experience, and a data-driven approach.

Company Size: Ratehub is a significant player in the Canadian fintech space, with multiple business units (mortgage brokerage, insurance brokerage, etc.) and a substantial user base (over 2 million Canadians per month). While the exact number of employees isn't specified, the description suggests a medium to large-sized organization with diverse teams.

Founded: Ratehub was founded with a mission to help Canadians make better financial choices. This foundational principle drives their culture and product development, emphasizing user-centricity and impactful solutions.

Team Structure:

• The Product Design team likely operates within a larger Product & Engineering department, collaborating closely with Product Managers, Engineers, Data Analysts, and potentially UX Researchers.

• This role emphasizes cross-functional collaboration, indicating a matrixed or agile team structure where individuals work on specific product initiatives or features.

Methodology:

• Data-Driven Decision Making: The company emphasizes using data (user research, A/B testing, analytics) to validate ideas and measure impact, a core tenet of modern product development.

• Agile Development: The mention of "sprint planning" and familiarity with Jira/Confluence points to an Agile or Scrum-based development process.

• User-Centricity: The core mission and responsibilities clearly indicate a strong focus on understanding and serving user needs through design.

• Continuous Improvement: The emphasis on iterating, learning, and innovating suggests a culture that embraces ongoing refinement of products and processes.

Company Website: http://www.ratehub.ca

📝 Enhancement Note: The company's mission in the Canadian fintech space provides context for the type of problems a Product Designer will solve – complex financial decisions made simpler for consumers. The "remote-first" approach for a Toronto-headquartered company suggests a mature operational structure for managing distributed teams.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Product Designer with 3+ years of experience. It offers significant ownership of the end-to-end design process, requiring strategic input on product roadmaps and design strategy. This indicates a mid-level position that serves as a crucial link between user needs, business goals, and technical execution.

Reporting Structure: The Product Designer will likely report to a Design Lead, Head of Product, or a Product Manager. They will work collaboratively within product squads, interacting daily with engineers, product managers, and other stakeholders.

Operations Impact: The Product Designer's impact is directly tied to improving user experience, driving engagement, and ultimately contributing to Ratehub's mission of helping Canadians make better financial choices. Successful designs will lead to increased user satisfaction, conversion rates, and business growth across Ratehub's diverse financial services platforms.

Growth Opportunities:

• Skill Specialization: Deepen expertise in UX research, UI design, design systems, or accessibility.

• Leadership Development: Potential to mentor junior designers, lead design initiatives, or transition into a Senior Product Designer role.

• Cross-Functional Exposure: Gain experience across various financial products (mortgages, insurance, investments) and collaborate with diverse teams, expanding business acumen.

• Strategic Contribution: Grow from executing design tasks to influencing product strategy and roadmap development.

• Industry Expertise: Develop specialized knowledge within the fast-paced Canadian fintech sector.

📝 Enhancement Note: The role offers a clear path for growth from a hands-on design role to one with greater strategic influence. The emphasis on data and impact measurement means growth opportunities are tied to demonstrable contributions to business objectives.

🌐 Work Environment

Office Type: Ratehub operates on a "remote-first" model, with its headquarters in downtown Toronto. This indicates a preference for distributed work, prioritizing flexibility and access to a global talent pool.

Office Location(s): While headquartered in Toronto, Canada, the role is open to remote candidates, specifically mentioning Bogota, Colombia as a location for the applicant. This suggests that while the company is Canadian, they are open to hiring talent internationally, provided they can work effectively remotely.

Workspace Context:

• Remote Collaboration: Expect a highly collaborative digital environment, utilizing tools for communication, project management, and design handoffs.

• Tools & Technology: Access to industry-standard design tools (Figma), collaboration platforms (Slack, Jira, Confluence), and potentially analytics tools (Heap, Hotjar) will be essential.

• Team Interaction: Regular virtual meetings, design critiques, and cross-functional sync-ups will be key to staying connected and ensuring alignment within the remote team structure.

Work Schedule: The role is full-time (approx. 40 hours/week). While remote, candidates may need to align working hours with core team collaboration times, which might involve some overlap with Canadian business hours depending on team structure and operational needs.

📝 Enhancement Note: The "remote-first" approach is a significant factor. Candidates should be comfortable with asynchronous communication and a fully digital work environment. The mention of Bogota suggests potential for a localized team or a focus on hiring talent from specific regions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements.

• Portfolio Presentation/Design Challenge: A likely step involving presenting key portfolio projects, discussing your design process, rationale, and impact. A practical design challenge focused on a relevant problem may also be included to assess problem-solving skills and design execution.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to evaluate collaboration style, communication skills, and technical understanding.

• Stakeholder/Leadership Interview: A final interview, possibly with senior leadership, to assess cultural fit, strategic thinking, and overall alignment with Ratehub's mission and values.

Portfolio Review Tips:

• Show, Don't Just Tell: Use case studies to walk through your process for 2-3 of your strongest projects. Clearly articulate the problem, your role, your design decisions, the trade-offs considered, and the final outcome (quantified if possible).

• Highlight End-to-End Ownership: Demonstrate your full involvement from research to delivery, showcasing your ability to handle ambiguity and drive projects forward.

• Emphasize User-Centricity & Data: Explain how you used user research, testing, and data to inform your designs and validate their effectiveness.

• Showcase Figma Proficiency: Be ready to discuss your Figma workflows, component usage, and design system contributions.

• Tailor to Ratehub: Research Ratehub's products and mission. Consider how your past work demonstrates skills relevant to fintech and user financial well-being.

Challenge Preparation:

• Understand the Problem: If given a design challenge, ensure you fully understand the prompt, target users, and business objectives.

• Structure Your Approach: Outline your steps clearly, starting with research/discovery, then ideation, wireframing, prototyping, and validation.

• Communicate Your Rationale: Explain why you made specific design choices, referencing user needs, best practices, and any data insights.

• Be Prepared for Iteration: Show flexibility and an ability to incorporate feedback or consider alternative solutions.

• Focus on Impact: Consider how your proposed solution would benefit the user and the business.

📝 Enhancement Note: The interview process for a Product Designer typically involves a deep dive into their portfolio and practical design skills. Candidates should be prepared to articulate their thought process and demonstrate how they solve problems for users.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly proficient required).

• Collaboration: Slack, Jira, Confluence.

• User Research & Testing: Usability testing tools (e.g., UserTesting.com, Maze), survey tools.

• Analytics & Insights: Heap, Hotjar, Google Analytics, or similar product analytics platforms.

Analytics & Reporting:

• Proficiency in interpreting data from analytics tools to inform design decisions and measure impact.

CRM & Automation:

Other Potential Tools (Nice-to-Haves):

• Design Systems: Storybook.

• Content Management: WordPress.

• Front-end Development: Basic understanding of HTML, CSS, JavaScript for better collaboration with engineers.

📝 Enhancement Note: Figma is explicitly stated as a requirement, making it the central design tool. The inclusion of analytics and user testing tools highlights the data-driven nature of the role.

👥 Team Culture & Values

Operations Values:

• Members First: Prioritize user needs and satisfaction above all else, ensuring designs solve real pain points and contribute positively to financial well-being.

• Growth Mindset: Embrace ambitious goals, challenge the status quo, take calculated risks, and learn from every experience.

• Better Together: Operate as a unified team, supporting colleagues, leaving egos aside, and aiming for collective success across the company.

• Run After Problems: Proactively identify and tackle challenges head-on, viewing obstacles as opportunities for innovation and growth, and being willing to have difficult conversations.

• Measure, Learn, Iterate, Innovate: Focus on execution by measuring key metrics, learning from results, iterating designs based on data, and driving innovation through this continuous cycle.

Collaboration Style:

• Cross-Functional Integration: Design is deeply integrated with Product, Engineering, Data, and Marketing teams, requiring seamless collaboration and communication.

• Workshop Facilitation: Proactive engagement in workshops to align stakeholders and co-create solutions.

• Persuasive Communication: Ability to clearly and persuasively communicate design concepts and rationale to diverse audiences, including senior leadership.

• Agile & Iterative: Collaboration occurs within an agile framework, with frequent feedback loops and iterative design processes.

📝 Enhancement Note: The company's stated values are strongly geared towards customer focus, continuous improvement, teamwork, and proactive problem-solving, all essential for a high-performing design role in a fast-paced fintech environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating complex financial products and processes into simple, intuitive user experiences.

• Balancing User Needs and Business Goals: Finding optimal solutions that satisfy both user requirements and business objectives within the fintech landscape.

• Remote Collaboration: Maintaining strong communication, alignment, and team cohesion in a fully remote, international setting.

• Pace of Innovation: Keeping up with rapid changes in the fintech industry and evolving user expectations.

• Data Interpretation: Effectively leveraging diverse data sources (quantitative and qualitative) to drive design decisions and demonstrate impact.

Learning & Development Opportunities:

• Fintech Domain Expertise: Develop deep knowledge of financial services (mortgages, insurance, investments) and the regulatory landscape.

• Advanced Design Skills: Opportunities to refine skills in UX research methodologies, advanced prototyping, design systems, and accessibility.

• Product Strategy Influence: Grow in ability to contribute to and shape product roadmaps and long-term design strategy.

• Cross-Functional Collaboration: Enhance skills in working effectively with diverse teams and communicating with senior leadership.

• Remote Work Best Practices: Become proficient in navigating and excelling within a remote-first work environment.

📝 Enhancement Note: The challenges presented are typical for a Product Designer in a fintech company, especially one focused on growth and innovation. The growth opportunities are aligned with developing both hard design skills and soft skills critical for career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on communication, negotiation, and user advocacy).

• "How do you approach designing for complex financial products? Walk us through your process for simplifying a challenging user journey." (Highlight your end-to-end process, research, and problem-solving skills).

• "How do you leverage data (quantitative and qualitative) to inform your design decisions and measure the success of your designs?" (Prepare examples using Heap, Hotjar, A/B testing, or usability metrics).

Company & Culture Questions:

• "What interests you about Ratehub and the fintech industry specifically?" (Research Ratehub's mission, products, and recent news. Connect it to your passion for user-centric design).

• "How do you embody our value of 'Members First' in your design work?" (Relate it to your user advocacy and focus on solving user problems).

• "How do you contribute to a 'Better Together' culture in a remote environment?" (Discuss your communication, collaboration, and support for colleagues).

Portfolio Presentation Strategy:

• Structure: For each case study, clearly define the problem, your role, the process, the solutions, and the impact. Use visuals effectively.

• Narrative: Tell a story about your design journey, highlighting challenges, decisions, and learnings.

• Quantify Impact: Whenever possible, use data and metrics to show the tangible results of your designs (e.g., increased conversion, reduced errors, improved satisfaction).

• Figma Demonstration: Be prepared to briefly showcase your Figma file or key screens to demonstrate your proficiency and design system thinking.

• Conciseness: Be mindful of time. Focus on your most relevant and impactful projects.

📝 Enhancement Note: Interview preparation should focus on demonstrating not just design skills, but also strategic thinking, problem-solving capabilities, and cultural alignment with Ratehub's values.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Ratehub careers portal.

• Curate Your Portfolio: Select 2-3 of your most impactful product design case studies that best showcase your end-to-end process, UX/UI skills, and experience with data-driven design and design systems. Ensure each case study clearly outlines the problem, your role, your design process, solutions, and measurable impact.

• Tailor Your Resume: Highlight keywords and achievements relevant to product design, UX/UI, Figma proficiency, user research, design systems, and agile methodologies. Quantify your accomplishments wherever possible.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clearly articulating your design rationale, problem-solving approach, and the impact of your work. Be ready to discuss your Figma workflow and experience with user testing and data analysis.

• Research Ratehub: Understand Ratehub's mission, products, target audience, and company values. Prepare to discuss why you are a good fit for their culture and how your skills can contribute to their success in the fintech space.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.