Product Designer (Freelance)

📍 Job Overview

Job Title: Product Designer (Freelance)

Company: Multiplica Talent

Location: Lima, Peru

Job Type: FULL_TIME

Category: Product Design / User Experience (UX) Operations

Date Posted: 2026-05-04

Experience Level: 3+ Years

Remote Status: Hybrid (1 day/week in office)

🚀 Role Summary

• Drive the end-to-end product design lifecycle, from discovery through validation, ensuring seamless user experiences.

• Collaborate within multidisciplinary and agile teams to define, design, and continuously improve digital products.

• Align product design decisions with overarching business objectives and key performance indicators (KPIs).

• Leverage user research, analytics, and design methodologies to influence product strategy and deliver impactful solutions.

• Maintain and evolve design systems to ensure consistency, scalability, and efficient implementation across digital platforms.

📝 Enhancement Note: This role is crucial for a Telecoms client in Peru, requiring a deep understanding of digital product development within this sector. The freelance contract with potential for extension highlights a need for immediate impact and long-term strategic contribution.

📈 Primary Responsibilities

• Lead user research initiatives, employing both qualitative and quantitative methods to gather insights and inform design decisions.

• Define user personas, map customer journeys, and establish information architecture to create intuitive and efficient product flows.

• Design user interfaces (UI) and build interactive prototypes in Figma, adhering to best practices for auto layout, variables, and shared libraries.

• Develop, maintain, and evolve design systems to ensure visual consistency, scalability, and seamless integration with development teams.

• Analyze key product metrics (e.g., conversion rates, engagement, funnels) to identify optimization opportunities and measure design impact.

• Collaborate closely with product managers, engineers, and other stakeholders in agile environments to ensure successful product delivery.

• Facilitate design thinking workshops and other user-centered design activities to foster innovation and problem-solving.

• Present design solutions and research findings to stakeholders, articulating the rationale and business value.

• Ensure product designs are compliant with accessibility standards and best practices.

📝 Enhancement Note: The emphasis on "end-to-end" and "influencing decisions" suggests this role requires a strategic and proactive approach, not just execution. The need to work with "agile teams" implies familiarity with sprint cycles and iterative development processes common in operations.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Engineering, Advertising, Social Sciences, or a related field (minimum 2 years of study).

Experience:

• Minimum of 3 years of experience in Product Design or a similar role.

• Proven experience working on digital products, with a preference for those in the telecommunications, banking, or services industries.

• Demonstrated experience in user-centered design methodologies (e.g., Design Thinking, Double Diamond).

• Solid experience in conducting qualitative and quantitative user research.

• Experience in defining user personas, customer journeys, and information architecture.

Required Skills:

• Figma Mastery: Intermediate to advanced proficiency in Figma for interface design, prototyping, and component creation, with a strong understanding of auto layout, variables, and shared libraries.

• Design System Management: Experience in using, maintaining, and evolving design systems for consistency and scalability.

• User Research: Proficiency in both qualitative and quantitative research methods.

• User-Centered Design: Deep understanding and application of Design Thinking, Double Diamond, and similar frameworks.

• Information Architecture: Ability to structure and organize content effectively within digital products.

• Agile Collaboration: Proven experience working effectively in agile environments.

• Product Metrics Analysis: Ability to interpret and utilize product metrics for design optimization.

• Prototyping: Skilled in creating interactive prototypes to test and validate design concepts.

• Communication: Effective and assertive communication skills for stakeholder management.

• Adaptability: Strong capacity to adapt to changing project requirements and team dynamics.

Preferred Skills:

• Experience in the telecommunications industry.

• Familiarity with A/B testing and experimentation design.

• Knowledge of accessibility standards (e.g., WCAG).

• Experience with other design and prototyping tools.

📝 Enhancement Note: The explicit mention of Figma with specific features like "auto layout" and "variables" indicates a high bar for technical proficiency. The preference for Telco/Banking/Services experience suggests that understanding complex user flows and regulatory environments is highly valued in this operations context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design projects, demonstrating your involvement from initial concept to final implementation.

• Include case studies that detail your problem-solving process, design decisions, and the impact of your work on user experience and business goals.

• Highlight your proficiency with Figma, including examples of complex interface designs, interactive prototypes, and well-structured component libraries.

• Demonstrate your experience with design systems, providing examples of how you've contributed to or managed them for consistency and scalability.

• Present clear evidence of your user research capabilities, including methodologies used, insights gained, and how these informed design outcomes.

Process Documentation:

• Clearly articulate your design process for each project, detailing the steps taken from discovery and research to ideation, prototyping, testing, and iteration.

• Document your approach to collaborating with cross-functional teams, including engineers, product managers, and stakeholders, within an agile framework.

• Provide examples of how you have translated user insights and business requirements into actionable design solutions.

• Illustrate your methods for gathering feedback and iterating on designs based on user testing and performance data.

📝 Enhancement Note: For operations roles, a portfolio is critical. It should not just display final designs but deeply explain the process and thinking behind them, especially how they drive efficiency and achieve measurable outcomes. For this role, showcasing Figma's advanced features and design system contributions will be key.

💵 Compensation & Benefits

Salary Range:

Based on market research for Product Designers with 3+ years of experience in Lima, Peru, offering freelance/contract work for a reputable consulting firm and a major telecom client, the estimated salary range is between PEN 6,000 and PEN 10,000 per month. This range accounts for the hybrid work model, specialized skills required (Figma, Design Systems), and the industry focus (Telecoms).

Benefits:

• Freelance Contract: Engage in a professional contract with Multiplica Talent, providing a structured engagement.

• Contract Duration: Secure a 6-month contract with a high likelihood of extension, offering stability and project continuity.

• Hybrid Work Model: Benefit from a blend of remote flexibility and in-office collaboration, with one dedicated day per week in Lima offices.

• Local Currency Payment: Receive payments in Peruvian Soles (PEN), simplifying financial management.

• Professional Development: Opportunity to work on significant projects for a major telecom client, enhancing your portfolio and industry experience.

• Networking Opportunities: Connect with a diverse talent pool and industry professionals through Multiplica Talent's network.

Working Hours:

• Standard Full-Time: Monday to Friday, 9:00 AM to 6:00 PM (Peru time).

• Flexibility: While core hours are defined, the freelance nature may offer some flexibility in managing personal time, provided project deadlines and team collaboration needs are met.

📝 Enhancement Note: Salary estimation is based on current market data for freelance Product Designers in Lima, Peru, considering the experience level and industry. The benefits focus on the contractual advantages and the professional growth associated with the client and role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Talent Consulting & Staffing / Technology Solutions. Multiplica Talent operates within the dynamic tech landscape, specializing in connecting digital talent with innovative companies across LATAM and Europe. This context means the company values forward-thinking, adaptability, and a deep understanding of digital transformation needs.

Company Size: Multiplica Talent is a specialized consultancy, likely operating with a lean, agile team structure to serve its diverse client base effectively. This size implies a culture that is responsive, client-focused, and relies on strong individual contributions.

Founded: With over 20 years of experience, Multiplica Talent has a well-established reputation and deep expertise in talent acquisition and development within the digital space. This longevity suggests a stable, resilient, and experienced organization.

Team Structure:

• Project-Based Cells: The Product Designer will likely integrate into a multidisciplinary "cell" or squad for the Telecoms client. This team will include roles such as Product Managers, other Designers, Developers (Frontend/Backend), QA Testers, and potentially Business Analysts.

• Reporting: Direct reporting will likely be to a lead designer or product manager within the client's project team, with an overarching relationship managed by Multiplica Talent for contract and administrative matters.

• Cross-functional Collaboration: High emphasis on collaboration between design, product, and engineering teams to ensure cohesive product development and alignment with business goals.

Methodology:

• Agile & Lean Practices: The client operates with agile methodologies, necessitating iterative development, frequent communication, and adaptability.

• User-Centricity: A strong focus on user needs, validation through research, and data-driven decision-making is expected.

• Design Operations (DesignOps) Principles: While not explicitly stated, efficient design workflows, system thinking (design systems), and effective collaboration are key to successful operations in this context.

Company Website: https://www.multiplicatalent.com/

📝 Enhancement Note: Understanding Multiplica Talent as a facilitator of talent within larger organizations is key. The "client" is the primary focus for day-to-day operations, implying a need for strong client-facing skills and adaptability to different corporate cultures.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced Product Designer, likely mid-level to senior, depending on the depth of experience in specific areas like design systems and stakeholder management. It requires an individual capable of independent work, strategic input, and end-to-end project ownership. The "freelance" nature means growth is often tied to project success and potential for longer engagements or transitions to other high-impact projects.

Reporting Structure: The designer will report to a lead within the client's project team (e.g., Product Lead, Design Lead) and will collaborate closely with engineers and product managers. This structure emphasizes direct contribution to project outcomes and cross-functional teamwork.

Operations Impact: The Product Designer's impact is directly tied to the success of digital products. This includes improving user satisfaction, increasing conversion rates, driving engagement, and ultimately contributing to the telecom client's revenue and market position. Strategic input on product direction based on user insights is a significant aspect of this impact.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas such as UX research, interaction design, design systems, or product strategy.

• Project Leadership: Potentially lead design efforts on future projects or take on more complex product initiatives.

• Client Transition: Successful performance may lead to opportunities for longer-term contracts or even full-time roles with the client or through Multiplica Talent's broader network.

• Skill Expansion: Gain exposure to new technologies, methodologies, and industry challenges within the telecom sector.

• Mentorship: Opportunity to mentor junior designers if the role evolves or within the broader Multiplica Talent community.

📝 Enhancement Note: For freelance roles, "growth" often means gaining diverse experience, expanding a professional network, and securing more lucrative or impactful contracts. The emphasis on end-to-end ownership and strategic influence indicates potential for career advancement into product strategy or design leadership roles.

🌐 Work Environment

Office Type: The role is described as "Hybrid," with one day per week required in the client's offices in Lima. This suggests a modern office environment that accommodates collaborative work sessions, team meetings, and potentially client presentations. The remaining days are remote.

Office Location(s): The client's office is located in Lima, Peru. Specific details about the office location would typically be provided during the interview process. This hybrid model allows for the benefits of in-person collaboration while retaining remote work flexibility.

Workspace Context:

• Collaborative Hub: The office day is likely intended for high-bandwidth collaboration, brainstorming sessions, and team alignment activities.

• Tools & Technology: Expect access to standard office amenities and potentially client-specific internal tools or platforms. The primary design tools will be those the candidate brings (Figma) and potentially client-side project management or communication platforms.

• Team Interaction: The hybrid model facilitates direct interaction with team members, fostering stronger working relationships and a shared understanding of project goals. Remote days allow for focused, individual work.

Work Schedule:

• Core Hours: Monday to Friday, 9:00 AM to 6:00 PM (Peru time).

• Flexibility: As a freelance contractor, there might be some degree of flexibility in managing personal time, but meeting project deadlines and ensuring availability for critical team meetings during core business hours is paramount. This schedule aligns with typical business operations and cross-functional team needs.

📝 Enhancement Note: The hybrid aspect requires candidates to be comfortable with both remote and in-office work, demonstrating adaptability and professionalism in both settings. The one-day-a-week office presence is a common hybrid model, balancing collaboration with individual focus.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A recruiter from Multiplica Talent will likely conduct an initial screening to assess basic qualifications, experience, and alignment with the role's core requirements.

2. Hiring Manager/Client Interview: An interview with the client's hiring manager or a key stakeholder (e.g., Product Lead, Design Lead). This stage will focus on your experience, understanding of product design principles, and how you approach challenges.

3. Portfolio Review & Case Study: A dedicated session to walk through your portfolio. Expect to present 1-2 relevant case studies, detailing your process, design decisions, challenges, and outcomes. This is where you demonstrate your Figma skills, design system knowledge, and research capabilities.

4. Technical/Skills Assessment (Potential): Depending on the client's process, there might be a small design exercise or a more in-depth discussion on specific technical skills (e.g., Figma features, design system best practices).

5. Final Interview/Offer: A final discussion, potentially with HR or a senior leader, to discuss terms, confirm understanding, and extend an offer.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end product design process, Figma proficiency, design system experience, and user research skills. Prioritize projects relevant to the telecom or similar service industries if possible.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the key decisions you made (and why), the challenges you encountered, and the measurable results or learnings.

• Highlight Figma & Design Systems: Explicitly demonstrate your advanced Figma skills (auto layout, variables, components) and your experience with design systems. Show actual examples of your work within these systems.

• Quantify Impact: Whenever possible, use data to demonstrate the effectiveness of your designs (e.g., "increased conversion by X%", "reduced task completion time by Y%").

• Be Prepared for Deep Dives: Anticipate questions about your design rationale, trade-offs considered, and how you handle ambiguity or feedback.

Challenge Preparation:

• Understand the Client Context: Research the telecom industry in Peru and common digital product challenges faced by such companies.

• Practice Figma Skills: Be ready to demonstrate proficiency in Figma, including advanced features and best practices for efficient design workflows.

• Articulate Your Process: Be able to clearly and concisely explain your design process, emphasizing user-centricity, research integration, and iterative refinement.

• Stakeholder Communication: Prepare examples of how you communicate design decisions and collaborate effectively with diverse stakeholders (product managers, engineers, business leads).

📝 Enhancement Note: The emphasis on portfolio and case studies is paramount for design roles. Candidates should prepare to go deep into their process, tool proficiency (especially Figma), and ability to quantify impact, aligning with operations' focus on efficiency and measurable results.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Proficiency in advanced features like auto layout, variables, components, and shared libraries is required.

• Design Systems: Experience working with, maintaining, or contributing to established design systems. This ensures consistency and scalability across product features.

• Prototyping Tools: Figma's built-in prototyping capabilities will be heavily utilized.

Analytics & Reporting:

• Product Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar platforms to interpret user behavior, track conversion funnels, and measure engagement metrics.

• Data Visualization Tools (Basic): Ability to understand and interpret dashboards and reports, potentially using tools like Tableau or Looker if integrated into the client's workflow.

CRM & Automation:

• Project Management Tools: Experience with Agile project management software such as Jira, Asana, Trello, or similar, for task tracking, sprint planning, and workflow management.

• Collaboration Platforms: Proficiency in tools like Slack, Microsoft Teams, or Google Workspace for daily communication and team coordination.

📝 Enhancement Note: The core technical requirement revolves around Figma and design systems. Familiarity with analytics tools is crucial for demonstrating data-driven decision-making, a key aspect of operations in product development.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving user problems, ensuring that every design decision prioritizes the end-user experience.

• Data-Driven Decisions: Valuing insights derived from user research and product analytics to inform design choices and measure success.

• Collaboration & Transparency: Fostering an environment where ideas are shared openly, feedback is constructive, and cross-functional teams work cohesively towards common goals.

• Efficiency & Scalability: Striving for elegant and effective design solutions that are both easy to implement and scalable across different product lines or features, often facilitated by robust design systems.

• Continuous Improvement: Embracing an iterative approach to design and development, constantly seeking ways to optimize user flows, interfaces, and overall product performance.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with product managers, engineers, and other stakeholders to ensure alignment and shared understanding throughout the product development lifecycle.

• Open Feedback Loops: Participating in regular design critiques, sprint reviews, and feedback sessions to refine work and foster a culture of learning.

• Knowledge Sharing: Willingness to share expertise, best practices, and insights within the team and potentially with the broader Multiplica Talent network.

• Agile Mindset: Embracing flexibility, adaptability, and a proactive approach to problem-solving within fast-paced agile sprints.

📝 Enhancement Note: The values emphasize a blend of user advocacy, analytical rigor, and collaborative execution, which are hallmarks of effective operations professionals in design and product development.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Systems: Understanding and designing for the intricate user flows and business logic common in telecommunications products.

• Balancing Stakeholder Needs: Effectively managing diverse requirements and expectations from various stakeholders while advocating for the user.

• Maintaining Design Consistency: Ensuring a cohesive user experience across a potentially broad range of digital touchpoints and features, especially within a large organization.

• Rapid Iteration Cycles: Adapting quickly to feedback and evolving project requirements within fast-paced agile sprints.

• Measuring Design ROI: Clearly demonstrating the tangible business value and return on investment of design initiatives.

Learning & Development Opportunities:

• Industry Expertise: Deepen knowledge of the telecommunications sector and its unique user needs and market dynamics.

• Advanced Tool Proficiency: Master advanced Figma features and explore new design technologies and workflows.

• Design System Mastery: Gain significant experience in building, scaling, and maintaining complex design systems.

• Strategic Product Input: Contribute to product strategy discussions, leveraging user insights to shape future product roadmaps.

• Cross-functional Acumen: Enhance understanding of engineering constraints, product management strategies, and business operations.

📝 Enhancement Note: Challenges in operations roles often stem from complexity, ambiguity, and the need for cross-functional alignment. Growth opportunities are typically tied to mastering these challenges and expanding one's influence and expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements. How did you approach it, and what was the outcome?" (Focus on negotiation, user advocacy, and data-driven rationale).

• "How do you approach defining the scope and methodology for user research for a new feature?" (Highlight systematic approach, tool selection, and objective setting).

Company & Culture Questions:

• "What interests you about working with a telecom client and Multiplica Talent?" (Show research into the industry and the consultancy's model).

• "How do you stay updated on the latest design trends and technologies?" (Demonstrate continuous learning and passion for the field).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly state the problem, your specific role and contributions, the methodologies and tools used (especially Figma and design systems), key design decisions with rationale, challenges faced, and measurable outcomes.

• Demonstrate Figma Mastery: Be prepared to share your screen and showcase specific Figma features, component libraries, auto layout usage, and prototyping examples.

• Quantify Impact: Use data and metrics to support your claims about the success of your designs. If exact numbers are unavailable, discuss proxy metrics or qualitative feedback that indicates success.

• Focus on Process, Not Just Polish: While polished designs are good, interviewers will be more interested in your thought process, problem-solving skills, and how you arrived at your solutions.

📝 Enhancement Note: Interview preparation for operations roles requires demonstrating not just technical skill but also strategic thinking, problem-solving ability, and effective communication, particularly in explaining complex processes and quantifiable results.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Highlight your 3+ years of experience in product design, specifically mentioning Figma, design systems, user research, and agile methodologies. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 strong case studies that demonstrate your end-to-end design process, advanced Figma skills, and experience with design systems. Ensure clear articulation of problem, solution, and impact.

• Prepare for Portfolio Walkthrough: Practice presenting your case studies, focusing on your thought process, design rationale, and any measurable results. Be ready to demonstrate Figma proficiency live.

• Research the Client & Industry: Understand the challenges and opportunities within the telecommunications sector in Peru and how product design contributes to business success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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