Product Designer

📍 Job Overview

Job Title: Product Designer Company: Level Access Location: Remote - Mexico Job Type: Full-Time Category: Product Design / User Experience Date Posted: 2026-01-16 Experience Level: 2-5 Years Remote Status: Fully Remote

🚀 Role Summary

• Design and deliver accessible, intuitive, and inclusive user experiences across digital platforms, aligning with Level Access's mission in digital accessibility technology.
• Own the complete product design lifecycle for assigned features, from discovery and problem framing through solution definition and final implementation, requiring strong autonomy and accountability.
• Contribute to and evolve a robust design system to ensure consistency, scalability, and maintainability of user interfaces and experiences across all products.
• Leverage user research and usability testing methodologies to gather insights and iteratively refine design solutions, ensuring they meet user needs and business objectives.
• Apply both short-term and long-term design strategies to effectively support the product lifecycle and achieve strategic product goals.

📝 Enhancement Note: This role is specifically for a Product Designer focused on digital accessibility, requiring a blend of user-centered design, systems thinking, and a deep understanding of inclusivity. The remote nature for Mexico suggests a focus on talent acquisition within that region while maintaining global accessibility standards.

📈 Primary Responsibilities

• Design user experiences that meet high standards for usability, inclusivity, and accessibility, adhering to WCAG and other relevant digital accessibility standards.
• Take ownership of end-to-end design for specific product features, demonstrating autonomy and accountability for design outcomes and their impact.
• Collaborate closely with product managers, technical leads, fellow designers, and researchers to define requirements, explore solutions, and deliver cohesive, user-centric experiences.
• Contribute to the development, maintenance, and evolution of the company's design system, ensuring consistency and efficiency across the product portfolio.
• Conduct user research, including interviews, surveys, and usability testing, to gather qualitative and quantitative data that informs and validates design decisions.
• Develop wireframes, prototypes, user flows, and high-fidelity mockups to effectively communicate design concepts and solutions to stakeholders.
• Apply design thinking methodologies to problem-solving, identifying user needs and translating them into innovative and scalable product solutions.
• Proactively participate in design reviews, planning sessions, and feedback loops, offering constructive input and fostering a culture of continuous improvement.
• Stay current with industry trends in UX design, digital accessibility, and AI, and explore opportunities to integrate new approaches into product development.

📝 Enhancement Note: The emphasis on "end-to-end design" and "owning features" indicates a need for a designer who can operate independently and manage projects from conception to completion. The mention of "systems thinking" and "design system" highlights the importance of scalable and consistent design solutions.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for roles of this nature. Equivalent practical experience will also be strongly considered.

Experience: Minimum of 2+ years of professional experience in product design, encompassing the full product development lifecycle, with a strong focus on user interface (UI) and user experience (UX) design. Experience with design systems is a key requirement.

Required Skills:

• Proficiency in product design tools (e.g., Figma, Sketch, Adobe XD) for wireframing, prototyping, and high-fidelity design.
• Demonstrated ability to use data and user research findings to inform and iterate on design decisions, showcasing a data-driven design approach.
• Skilled in design discovery, problem framing, and solution definition, with a methodical approach to tackling complex user challenges.
• Strong communication and collaboration skills, with the ability to articulate design decisions effectively and work cross-functionally with product, engineering, and research teams.
• Proven experience in designing accessible user experiences, with an understanding of WCAG guidelines and best practices for inclusive design.
• Experience contributing to and utilizing design systems for consistency and scalability across multiple products.
• Demonstrated initiative and adaptability, with a proactive approach to identifying and solving problems.
• Working knowledge of UX research practices and the ability to apply research insights to design improvements.

Preferred Skills:

• Curiosity and adaptability towards AI technologies and trends, with an interest in how AI can enhance user experiences.
• Experience in content design or UX writing, contributing to clear and effective user interface copy.
• Deep understanding of fundamental design principles, usability heuristics, and modern UX best practices.
• Familiarity with digital accessibility standards and assistive technologies.
• Experience conducting usability testing and synthesizing research findings.

📝 Enhancement Note: The "2+ years" experience requirement suggests this is not an entry-level role, but rather for someone who has moved beyond initial foundational skills and can demonstrate independent contributions. The "Nice to Have" section provides clear areas for candidates to highlight if they possess these additional skills, particularly AI curiosity and accessibility knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 2-3 end-to-end product design case studies that highlight your design process, problem-solving skills, and delivered outcomes.
• Demonstrate a clear understanding of human-centered design principles and how you applied them to solve real user problems.
• Include examples of your work on design systems, showcasing contributions to component libraries, style guides, or system evolution.
• Showcase projects where data and user research played a significant role in informing your design decisions and leading to measurable improvements.
• Present designs that adhere to accessibility standards, with explanations of how inclusivity was considered throughout the design process.

Process Documentation:

• Case studies should clearly outline the problem statement, your role and responsibilities, the design process undertaken (discovery, ideation, prototyping, testing), and the final solution.
• Include details on the specific UX research methodologies employed and how insights were translated into actionable design changes.
• Document any collaboration with engineering and product teams, highlighting how you navigated technical constraints or feedback.
• Quantify the impact of your designs where possible, using metrics related to user engagement, task completion rates, conversion, or user satisfaction.

📝 Enhancement Note: For a Product Designer role, a strong portfolio is paramount. The emphasis on "end-to-end" and "design systems" requires candidates to demonstrate their ability to manage complex projects and contribute to scalable design infrastructure. Quantifiable results are key to demonstrating impact.

💵 Compensation & Benefits

Salary Range: For a remote Product Designer with 2-5 years of experience based in Mexico, a competitive salary range is estimated to be between $40,000 - $70,000 USD annually. This estimate is based on industry benchmarks for product design roles in emerging markets with remote capabilities, considering the company's US-based operations and the demand for specialized digital accessibility skills.

Benefits:

• Competitive Benefits Package: This typically includes health insurance (medical, dental, vision), life insurance, and potentially disability coverage, adapted for employees in Mexico.
• Bonus Opportunities: Potential for performance-based bonuses, reflecting company and individual achievements.
• Unlimited Vacation/FTO (Flexible Time Off): A flexible approach to paid time off, encouraging work-life balance and employee well-being.
• Professional Development: Opportunities for training, workshops, and conferences to enhance skills in areas like digital accessibility, AI, and advanced design techniques.
• Remote Work Stipend: Potential for a stipend to support home office setup and ongoing remote work expenses.

Working Hours: This is a full-time position, typically requiring approximately 40 hours per week. While remote, adherence to core business hours for collaboration with teams in different time zones (e.g., US Eastern Time) may be expected. Flexibility in scheduling is generally provided to accommodate work-life balance.

📝 Enhancement Note: The salary range is an estimate for a remote position in Mexico, aiming to be competitive with international hiring standards while considering local market factors. The benefits package is structured to align with typical US tech company offerings, adapted for international remote employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specializing in Digital Accessibility. Level Access operates within the intersection of SaaS, EdTech, and Professional Services, providing solutions to ensure digital products and services are accessible to people with disabilities. Company Size: While specific data isn't provided in the input, a company hiring for specialized roles like this often ranges from mid-sized (50-500 employees) to larger organizations (500+ employees). This size generally allows for structured processes while still offering opportunities for individual impact. Founded: Founded in 1999, Level Access has a long-standing history and established presence in the digital accessibility field, indicating a stable and experienced organization.

Team Structure:

• The Product Research and Design team likely consists of Product Designers, UX Researchers, and potentially UX Writers, working collaboratively.
• This team will report up through a Product or Design leadership structure, with designers assigned to specific product squads or feature areas.
• Close collaboration is expected with Product Management, Engineering teams, and potentially Sales and Customer Success for holistic product development.

Methodology:

• Data-Driven Design: Emphasis on using user research, analytics, and testing data to inform all design decisions.
• Human-Centered Approach: Prioritizing user needs and experiences throughout the product development lifecycle.
• Iterative Development: Employing agile methodologies with continuous feedback loops for design and development.
• Accessibility-First Mindset: Integrating accessibility considerations from the initial design phases.

Company Website: https://www.levelaccess.com/

📝 Enhancement Note: The company's long history and specialization in digital accessibility suggest a culture that values expertise, inclusivity, and a mission-driven approach. The team structure likely supports cross-functional collaboration, common in tech companies focused on product innovation.

📈 Career & Growth Analysis

Operations Career Level: This Product Designer role is positioned at an intermediate to senior level, requiring 2+ years of experience with autonomy in end-to-end feature design and contribution to design systems. It's a role for an individual contributor ready to own significant design responsibilities.

Reporting Structure: The Product Designer will likely report to a Design Manager, Lead Product Designer, or Head of Product Design. They will work closely with Product Managers and Engineering Leads within cross-functional product teams.

Operations Impact: The Product Designer's work directly impacts user experience, product adoption, and customer satisfaction. By creating accessible and intuitive interfaces, they contribute to Level Access's core mission, drive user engagement, and support the company’s revenue goals by enhancing the value proposition of its technology products.

Growth Opportunities:

• Senior Product Designer/Lead Designer: Progression to roles with greater design ownership, mentorship responsibilities, and strategic input on product direction.
• Specialization: Deepening expertise in areas like accessibility research, design systems architecture, or AI-driven design.
• Cross-functional Roles: Potential to move into Product Management or UX Research roles with demonstrated aptitude and experience.
• Leadership Development: Opportunities to lead design initiatives, mentor junior designers, and contribute to design team strategy.

📝 Enhancement Note: The role offers clear paths for career advancement within product design, with opportunities to specialize or move into leadership. The company's focus on accessibility also presents a unique growth avenue for individuals passionate about inclusive design.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no central office requirement. Employees work from their home offices.

Office Location(s): Remote - Mexico. This indicates that candidates residing in Mexico are eligible to apply, and the company supports a distributed workforce within this region.

Workspace Context:

• Collaborative Virtual Environment: Expect to use collaboration tools (e.g., Slack, Microsoft Teams, Zoom) for daily communication, team meetings, and design reviews.
• Digital Tools & Technology: Access to industry-standard design and prototyping software, project management tools, and communication platforms.
• Team Interaction: Regular virtual stand-ups, design critiques, and cross-functional meetings to foster connection and alignment.

Work Schedule: While a standard 40-hour workweek is typical for full-time roles, the remote nature often allows for some flexibility in daily scheduling. However, designers will need to be available for synchronous collaboration with team members across different time zones, primarily aligning with US business hours.

📝 Enhancement Note: The fully remote nature for Mexico emphasizes the company's commitment to a distributed workforce. Candidates should be comfortable with virtual collaboration tools and time zone management.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest in the role and company mission.
• Portfolio Review & Design Challenge: A deeper dive into your portfolio, often including a presentation of 1-2 case studies. You may also be given a small design exercise or problem to solve, either take-home or timed during the interview.
• Team Interviews: Interviews with potential peers (other designers, researchers) and cross-functional partners (Product Managers, Engineers) to assess collaboration skills and technical/design thinking.
• Hiring Manager Interview: A final discussion with the hiring manager to evaluate overall fit, experience, and strategic thinking.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest, most relevant case studies that showcase end-to-end design, problem-solving, and your process. Prioritize projects demonstrating your ability to design accessible and inclusive experiences.
• Tell a Story: Structure each case study to clearly articulate the problem, your role, the design process, your decisions (and why), and the impact/outcome. Use visuals effectively.
• Highlight Process: Detail your approach to user research, problem framing, ideation, prototyping, and testing. Show how you iterate based on feedback and data.
• Showcase Design Systems: If applicable, include examples of your contributions to or use of design systems, emphasizing consistency and scalability.
• Accessibility Focus: Clearly articulate how accessibility was integrated into your design process and the final solutions.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly understand the brief and the company's mission (digital accessibility).
• Think Aloud: For live challenges, articulate your thought process clearly. Explain your assumptions, the trade-offs you're making, and the rationale behind your design decisions.
• Focus on Process, Not Just Polish: Interviewers are often more interested in how you approach a problem than a perfectly polished final deliverable for a timed exercise.
• Be Prepared for Q&A: Anticipate questions about your design choices, how you'd handle constraints, and how you'd measure success.

📝 Enhancement Note: Given the role's emphasis on end-to-end ownership and design systems, expect the interview process to thoroughly vet your portfolio and your ability to articulate your design process and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, industry standard), Sketch, Adobe XD. Proficiency in at least one is essential.
• Design System Management: Tools like Zeroheight, Storybook, or internal documentation platforms for maintaining design system components and guidelines.
• Collaboration: Slack, Microsoft Teams, Zoom for communication and virtual meetings.
• Project Management: Jira, Asana, Trello, or similar tools for task tracking and workflow management.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics (for understanding user behavior on digital platforms).
• User Feedback Tools: Hotjar, UserTesting.com, Qualtrics, or similar for gathering qualitative feedback and usability insights.

CRM & Automation:

• While not directly used by the designer, understanding how design integrates with CRM (e.g., Salesforce) and marketing automation platforms can be beneficial for context.

📝 Enhancement Note: Proficiency in modern design tools like Figma and experience with design system platforms are critical. Understanding how design impacts user behavior data and feedback mechanisms is also valuable.

👥 Team Culture & Values

Operations Values:

• Inclusivity & Accessibility: A core value, driving all product development and company initiatives. Expect a strong commitment to making digital experiences usable by everyone.
• User-Centricity: Deep focus on understanding and meeting user needs through empathy and research.
• Collaboration: Emphasis on teamwork and cross-functional partnerships to achieve shared goals.
• Excellence & Quality: Commitment to delivering high-quality, well-crafted, and effective solutions.
• Continuous Improvement: A mindset of learning, iterating, and seeking better ways to design and build products.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with Product Managers, Engineers, and Researchers, participating in all stages of product development.
• Open Feedback Culture: Design reviews are common, and constructive feedback is encouraged to elevate the quality of work.
• Knowledge Sharing: Team members are likely to share best practices, design patterns, and insights to foster collective growth.

📝 Enhancement Note: The company's mission in digital accessibility will heavily influence its culture and values. Expect a team that is passionate about its work and values collaboration, empathy, and quality.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Accessibility with Usability: Designing experiences that are both highly accessible and intuitively usable for all user types can be complex.
• Scalability of Design Systems: Ensuring a design system can effectively scale across a growing product suite and evolving user needs.
• Remote Collaboration: Maintaining strong team cohesion and efficient communication in a fully remote setting.
• Keeping Pace with Technology: Integrating emerging technologies like AI while maintaining accessibility and user-centricity.

Learning & Development Opportunities:

• Deep Dive into Accessibility: Opportunities to become an expert in digital accessibility standards, assistive technologies, and inclusive design practices.
• Design System Mastery: Developing advanced skills in creating, maintaining, and evolving robust design systems.
• AI in Design: Exploring how AI tools and methodologies can enhance the design process and user experience.
• Cross-functional Exposure: Gaining broader understanding of product management, engineering workflows, and business strategy.

📝 Enhancement Note: The challenges are inherent to the specialized field of digital accessibility and the nature of remote work. The growth opportunities are significant for designers looking to specialize in this critical area or expand their skillset in related domains.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a feature with accessibility as a primary consideration. What were the challenges, and how did you address them?" (Focus on process, specific standards, and outcomes).
• "Walk us through a complex product design problem you solved. What was your approach from problem framing to solution?" (Highlight your end-to-end process, decision-making, and collaboration).
• "How do you contribute to or use design systems? What makes a design system effective?" (Demonstrate understanding of consistency, scalability, and maintainability).
• "Imagine we need to design a new feature for [specific Level Access product area]. How would you approach understanding the user needs and framing the problem?" (Showcase your discovery and problem-solving skills).

Company & Culture Questions:

• "What interests you about Level Access and our mission in digital accessibility?" (Research the company's mission, values, and recent work).
• "How do you approach collaboration with product managers and engineers, especially in a remote environment?" (Emphasize communication, empathy, and shared ownership).
• "Describe your experience with user research and usability testing. How do you incorporate feedback into your designs?" (Provide concrete examples of research methods and their impact).

Portfolio Presentation Strategy:

• Select Impactful Projects: Choose 2-3 case studies that best represent your skills in end-to-end design, problem-solving, and accessibility.
• Structure for Clarity: Use a narrative flow: Problem > Your Role > Process > Solution > Impact.
• Visual Storytelling: Use mockups, wireframes, and prototypes to illustrate your design journey.
• Quantify Results: Wherever possible, include metrics (e.g., improved task completion, user satisfaction scores, reduced error rates) to demonstrate the impact of your work.
• Be Ready for Deep Dives: Prepare to answer detailed questions about your design decisions, the trade-offs you made, and your rationale.

📝 Enhancement Note: Be prepared to not only showcase your design skills but also your understanding of accessibility principles and your ability to collaborate effectively in a remote, mission-driven environment.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the Level Access careers portal, ensuring all required fields are completed accurately.
• Curate Your Portfolio: Select 2-3 of your most relevant and impactful product design case studies. Ensure they clearly demonstrate your end-to-end design process, problem-solving abilities, and any experience with design systems or accessibility.
• Tailor Your Resume: Highlight experience in product design, UX research, usability testing, and design systems. Use keywords from the job description, such as "accessible," "intuitive," "human-centered design," and "data-driven." Quantify achievements where possible.
• Prepare Your Presentation: Practice walking through your chosen portfolio case studies, focusing on clearly articulating the problem, your process, your design decisions, and the outcomes. Be ready to discuss your approach to accessibility.
• Research Level Access: Familiarize yourself with the company's mission, products, and commitment to digital accessibility. Understand their values and how your own align.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.