Product Designer

📍 Job Overview

Job Title: Product Designer
Company: House Rx
Location: Remote, U.S.
Job Type: Full-Time
Category: Product Design / GTM Operations Enablement
Date Posted: October 15, 2025
Experience Level: 2-5 Years
Remote Status: Fully Remote

🚀 Role Summary

• Drive the end-to-end design process for critical workflows supporting pharmacists and care coordinators, translating complex operational needs into intuitive user experiences.
• Contribute to shaping the product vision, design culture, and foundational systems from an early stage within a fast-growing startup environment.
• Collaborate closely with Product Management, Engineering, and Operations teams to ensure seamless integration of design solutions and foster a shared understanding of user needs and business objectives.
• Validate design decisions through direct user research with pharmacists and care coordinators, ensuring practical applicability and impact within real-world healthcare operational settings.
• Focus on designing scalable, maintainable systems and polished UIs that not only meet immediate user needs but also contribute to the long-term growth and efficiency of House Rx's platform.

📝 Enhancement Note: While this role is primarily Product Design, its focus on operational workflows, collaboration with operations teams, and the design of internal tools for pharmacists and care coordinators positions it as a key enabler of Go-To-Market (GTM) operations. The successful candidate will directly impact the efficiency and effectiveness of House Rx's core service delivery, bridging the gap between user experience and operational execution.

📈 Primary Responsibilities

• Design and prototype comprehensive user workflows for pharmacists and care coordinators, covering the entire user journey from initial concept to final implementation.
• Conduct user research and validation sessions with target users (pharmacists, care coordinators) to gather insights, test design hypotheses, and iterate on solutions.
• Develop clear and detailed design specifications, interactive prototypes, and UI assets for engineering handoff, ensuring a high degree of fidelity and adherence to design standards.
• Partner with Product Managers to define product requirements, prioritize features, and align design efforts with business goals and user needs.
• Work cross-functionally with Engineering to ensure feasibility, provide ongoing design support during development, and conduct thorough design walkthroughs.
• Collaborate with the Operations team to understand intricate workflow challenges and translate them into user-centered design solutions that enhance efficiency and reduce friction.
• Contribute to the development and maintenance of a scalable design system, ensuring consistency, reusability, and efficiency across the product.
• Advocate for user needs and best practices in design, fostering a culture of user-centricity and continuous improvement within the product development team.
• Contribute to defining and improving product design processes, methodologies, and best practices within the organization.

📝 Enhancement Note: The emphasis on "designing end-to-end workflows," "collaborating with operations," and "taming complex workflows" strongly suggests a focus on operational efficiency and internal tooling. This is a critical aspect of GTM enablement, as efficient internal processes directly impact service delivery and customer satisfaction in a healthcare context.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field is often preferred for roles requiring sophisticated systems thinking and user research capabilities.

Experience: 2-5 years of professional experience in product design, with a preference for candidates who have worked in startup environments.

Required Skills:

• Product Design: Proven ability to design end-to-end user experiences for complex applications, from ideation through to shipped products.
• Figma Proficiency: Expert-level command of Figma, including advanced features like Auto Layout, component libraries, variants, and interactive prototyping for clear design specifications and developer handoffs.
• Systems Thinking: Demonstrated ability to think holistically about user flows, data structures, and interconnected systems, particularly within operational or enterprise software.
• User Research & Validation: Experience conducting user interviews, usability testing, and other validation methods to inform design decisions and ensure product-market fit.
• Collaboration: Exceptional ability to partner effectively with Product Managers, Engineers, and cross-functional teams in a fast-paced, often ambiguous environment.
• Craft Awareness: A keen eye for visual design polish, UI conventions, typography, and micro-interactions that elevate the user experience.
• Problem Solving: Strong analytical and problem-solving skills to tackle complex user challenges and operational bottlenecks.
• Startup Savvy: Experience working in dynamic startup environments, demonstrating pragmatism, MVP thinking, and adaptability to changing priorities.
• Outcome Orientation: A clear focus on delivering designs that ship, improve user lives, and measurably impact business objectives.
• Async Communication: Comfort and proficiency in asynchronous communication methods, including detailed documentation and video walkthroughs.

Preferred Skills:

• Experience designing for complex systems, particularly within healthcare, pharmacy, or specialized operational tools.
• Experience building and contributing to scalable design systems and component libraries.
• Familiarity with or experience in designing for AI-native tools or Large Language Models (LLMs).
• Experience with agile development methodologies.

📝 Enhancement Note: The emphasis on "startup preferred," "Figma-fluent," "craft-aware," and "startup-savvy" points to a need for a designer who can hit the ground running in a lean, iterative environment. The "bonus points" for healthcare/pharmacy experience and systems thinking are highly relevant to House Rx's domain and the complexity of its operational tools.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase at least 2-3 significant product design projects that have shipped to users.
• Clearly articulate the problem statement, your role, the design process followed, and the impact of your solutions.
• Demonstrate your ability to think in systems, showing how individual features connect within a larger product or workflow.
• Highlight your proficiency with Figma, including examples of reusable components, design system contributions, or complex prototyping.
• Provide evidence of user research and validation, explaining how user feedback influenced design decisions.
• Quantify results where possible, detailing how your designs moved key metrics or solved specific user pain points.

Process Documentation:

• Examples of how you've documented complex workflows or user journeys.
• Case studies detailing your approach to iterative design, including how you've incorporated feedback and adapted designs.
• Prototypes or walkthroughs that clearly explain the user flow and interaction design.
• Artifacts demonstrating collaboration with engineering and product teams (e.g., spec documents, handoff materials).

📝 Enhancement Note: For operations-adjacent design roles, the portfolio should emphasize not just aesthetic polish but also the strategic thinking behind the design. Demonstrating an understanding of operational workflows, efficiency gains, and how design supports business objectives is crucial. For this role, showcasing experience with internal tools or complex enterprise systems would be a significant advantage.

💵 Compensation & Benefits

Salary Range: $100,000 - $140,000 per year (Base Salary)

Benefits:

• Flexible work hours, enabling better work-life integration.
• Flexible paid time off, promoting employee well-being and autonomy.
• Generous parental leave to support new parents.
• Comprehensive healthcare, vision, and dental benefits for employees and potentially dependents.
• Competitive salary and equity stake, reflecting the value placed on employee contributions and company growth.

Working Hours: The role is full-time, with an expected 40 hours per week. The company offers flexible work hours, allowing team members to structure their day to best suit their productivity and personal needs, while remaining available for core collaboration times and async communication.

📝 Enhancement Note: The salary range provided ($100,000 - $140,000) is competitive for a Product Designer with 2-5 years of experience in a fully remote US-based role. This range aligns with industry benchmarks for mid-level to senior-level designers in tech startups. The benefits package is robust, typical of growth-stage companies aiming to attract and retain talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (specifically focused on specialty medications and medically integrated dispensing). House Rx operates at the intersection of healthcare services, pharmacy management, and technology, aiming to improve patient access and affordability.

Company Size: The provided description suggests a growing startup, with the Product & Design team currently consisting of 3 PMs and 1 designer, plus this role. The broader PDE (Product, Design, Engineering) team is around 20+ people. This indicates a dynamic, potentially fast-paced environment where individual contributions have a significant impact.

Founded: While the founding date isn't explicitly stated, the company is backed by prominent venture capital firms like Bessemer Venture Partners and First Round Capital, suggesting it's a relatively young but well-funded and ambitious organization.

Team Structure:

• The Product, Design, and Engineering (PDE) team is a core functional unit responsible for building and maintaining the platform. It comprises approximately 20+ individuals, including Engineers, Product Managers, and Designers.
• The Product Designer will report into a Product Management or Design leadership role within this PDE structure.
• Collaboration is heavily emphasized, with daily interaction expected across Product, Engineering, and Operations.

Methodology:

• Iterative Development: The company releases updates daily, requiring a highly iterative development and design process.
• User-Centricity: A strong emphasis on understanding and validating designs with real users (pharmacists, care coordinators).
• Data-Driven Decisions: While not explicitly detailed for design, the company's focus on "data insights platform" suggests a culture that values data in decision-making.
• Process Improvement: A core tenet of the company's mission and the designer's role is to "tame complex workflows" and improve efficiency through design.

Company Website: https://www.houserx.com/

📝 Enhancement Note: House Rx's mission to make specialty medications more accessible and affordable is a strong differentiator. The company culture described as "thoughtful," "supportive," "talented," and "down-to-earth," combined with a focus on technical excellence and enjoying the work, paints a picture of a highly collaborative and mission-driven environment. The emphasis on "designing for/with LLMs" hints at a forward-thinking approach to technology adoption.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level Product Designer position. It offers significant opportunity to influence product direction and design systems from an early stage, which is common in growing startups. The "2-5 years of experience" aligns with this mid-level designation.

Reporting Structure: The Product Designer will likely report to a Product Manager or a Head of Design/Product, working closely within the Product, Design, and Engineering (PDE) team. Collaboration with Operations is a key aspect, meaning exposure to how the product directly supports internal business functions.

Operations Impact: As a Product Designer focusing on operational workflows for pharmacists and care coordinators, the role has a direct impact on House Rx's ability to deliver its core services efficiently. Well-designed systems streamline medication access, improve patient care, and enhance the overall effectiveness of the company's medically integrated dispensing model. This role is crucial for enabling GTM operations by ensuring the tools used by internal teams are effective and user-friendly.

Growth Opportunities:

• Design Leadership: As the design team grows, there will be opportunities to take on lead roles for specific product areas or to contribute significantly to the company's design system.
• Specialization: Deepen expertise in healthcare technology design, complex operational systems, or emerging technologies like AI/LLMs.
• Cross-Functional Acumen: Develop a strong understanding of business operations, product strategy, and engineering practices, becoming a well-rounded product builder.
• Mentorship: As the team expands, there will be opportunities to mentor junior designers.
• Impactful Product Ownership: Shape key features and workflows that directly contribute to the company's mission and growth.

📝 Enhancement Note: The opportunity to "join early in our design journey – helping shape the product, culture, and systems from the ground up" signifies a high-growth potential for this role. Designers who excel here can expect to become instrumental figures in the company's product evolution, potentially leading to senior or specialized design positions.

🌐 Work Environment

Office Type: Fully Remote. The company embraces remote work, with employees distributed across the U.S.

Office Location(s): While the company is remote, its investors and implied employee base suggest a strong presence or connection to tech hubs in the U.S. The company also mentions bi-annual retreats for company-wide and PDE-specific gatherings.

Workspace Context:

• Collaborative Environment: The company culture emphasizes collaboration, curiosity, and clarity, fostering a supportive atmosphere for remote team members.
• Operations Tools & Technology: As a designer working on operational workflows, you can expect to utilize and contribute to the design of internal tools, likely integrated with the core pharmacy management and data insights platform. Figma is a primary tool.
• Team Interaction: Regular interaction with Product Managers, Engineers, and Operations through Slack, video calls, and project management tools, alongside in-person networking during retreats.

Work Schedule: Full-time, with flexible work hours. This allows for asynchronous collaboration, which is a key aspect of the remote environment, while still enabling real-time interaction for critical discussions and planning.

📝 Enhancement Note: The remote-first approach with bi-annual retreats is a common model for startups aiming to balance flexibility with team cohesion. The emphasis on async communication and video walkthroughs is essential for effective remote collaboration in a design context.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screen: A brief conversation with a recruiter or hiring manager to assess basic qualifications, role fit, and interest in House Rx's mission.
• Portfolio Review & Design Challenge: This is a critical stage. Expect to present your portfolio, discussing your process, problem-solving approach, and impact. A take-home design challenge or a live design exercise may be part of this phase, focusing on a relevant workflow or problem.
• Team Interviews: Interviews with Product Managers, Engineers, and potentially other designers or operations stakeholders to evaluate collaboration skills, technical understanding, and cultural alignment.
• Final Interview: A discussion with senior leadership to assess strategic thinking, leadership potential, and overall fit with the company's vision and values.

Portfolio Review Tips:

• Tell a Story: Structure your case studies to narrate the problem, your process, your decisions, and the outcomes.
• Focus on Impact: Quantify your achievements whenever possible. How did your design improve user efficiency, satisfaction, or business metrics?
• Show Your Process: Clearly articulate why you made certain design decisions, referencing research, constraints, and collaboration.
• Highlight Figma Skills: Demonstrate your mastery of Figma for component systems, prototyping, and efficient workflow design.
• Address Operations Context: If possible, include projects that touch on operational workflows or internal tools, showcasing your ability to design for complex business needs.
• Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, and your approach to ambiguity.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with House Rx's mission, the healthcare/pharmacy industry, and the challenges of specialty medication access.
• Focus on Workflow: If given a design challenge, prioritize understanding the user workflow and identifying key pain points for pharmacists and care coordinators.
• Think MVP: Demonstrate pragmatism and the ability to deliver value incrementally, rather than aiming for a perfect, overly complex solution.
• Communicate Your Thinking: Even in a take-home challenge, articulate your assumptions, design rationale, and potential next steps.

📝 Enhancement Note: The emphasis on "designing end-to-end workflows," "validating with real users," and "collaborating with PMs, engineers, and operations" means the interview process will likely assess these specific competencies. A portfolio that clearly demonstrates these skills will be paramount. The "async-ready" requirement might also translate into interview formats that leverage asynchronous communication.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for UI design, prototyping, and component management. Proficiency is essential, including Auto Layout, variants, and component libraries.
• Product Management Tools: Likely Jira, Asana, or similar for task tracking and cross-functional collaboration.
• Communication Tools: Slack for real-time and asynchronous communication, Zoom or Google Meet for video calls and walkthroughs.

Analytics & Reporting:

• While not directly a designer's tool, understanding how designs impact metrics tracked by analytics platforms (e.g., Amplitude, Mixpanel) is beneficial. The company mentions a "data insights platform."

CRM & Automation:

• Not directly applicable to the designer's core tools, but understanding how the designed workflows integrate with or impact CRM systems or other operational automation tools used by House Rx would be advantageous.

📝 Enhancement Note: The explicit mention of "Figma-fluent" and the emphasis on creating "clean, navigable files with reusable components and patterns" makes Figma the central technology requirement for this role. Knowledge of tools that facilitate design handoff and collaboration with engineering (e.g., Zeplin, Jira) is also implied. The "Bonus Points" for AI-native tools suggest an openness to exploring new technologies.

👥 Team Culture & Values

Operations Values:

• Care, Curiosity, and Clarity: These are the foundational values for the design team. This translates to thoughtful design, asking probing questions, and communicating clearly.
• User-Centricity: A deep commitment to understanding and serving the needs of pharmacists, care coordinators, and indirectly, patients.
• Collaboration: Working effectively across disciplines, fostering trust, and valuing contributions from all team members.
• Craftsmanship: A dedication to high-quality design execution, from broad system architecture to fine UI details.
• Outcome-Orientation: A focus on shipping impactful products that move the needle for the business and its users.
• Embracing Failure as Learning: A culture that encourages experimentation and views setbacks as opportunities for growth.

Collaboration Style:

• Cross-Functional Integration: Designers are expected to be embedded within product teams, working closely with PMs and Engineers from inception to delivery.
• Open Communication: Encouraged through Slack, video calls, and in-person retreats.
• Feedback Exchange: A culture where feedback is welcomed and constructively given to drive continuous improvement.
• Knowledge Sharing: Proactive sharing of insights, best practices, and learnings across the team.

📝 Enhancement Note: The explicit mention of "care, curiosity, and clarity" as design team values provides a strong foundation for understanding the team's ethos. The emphasis on "product builders" suggests a hands-on, execution-oriented approach that values both strategic thinking and meticulous craft.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Tackling intricate workflows within healthcare and pharmacy operations requires deep understanding and careful solution design.
• Startup Ambiguity: Navigating evolving priorities and undefined processes common in early-stage companies.
• Balancing Needs: Juggling user needs, business goals, and technical constraints, especially with daily releases.
• Scaling Design Systems: Developing and maintaining a design system that supports rapid iteration and growth.
• Remote Collaboration: Effectively communicating and collaborating across distributed teams.

Learning & Development Opportunities:

• Deep Domain Expertise: Gaining specialized knowledge in healthcare tech, pharmacy operations, and patient care.
• System Design Mastery: Honing skills in designing large, interconnected systems and scalable design languages.
• AI/LLM Exploration: Opportunities to work with or design for emerging AI technologies.
• Cross-Functional Acumen: Broadening understanding of product management, engineering, and business operations.
• Product Impact: Directly contributing to the success of a mission-driven company with tangible improvements in healthcare access.

📝 Enhancement Note: The challenges highlight the need for a resilient, adaptable, and highly collaborative designer. The growth opportunities are significant, offering a chance to shape a product and a design culture in a high-impact industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex workflow for operational efficiency. What was your process, and what was the outcome?" (Focus on process, user research, and impact).
• "How do you approach collaborating with engineers and product managers, especially when there are differing opinions or constraints?" (Highlight communication, negotiation, and partnership skills).
• "Walk me through a project in your portfolio where you had to balance user needs with business objectives or technical limitations." (Demonstrate problem-solving and pragmatic decision-making).
• "How do you ensure your designs are accessible and inclusive for all users, particularly in a domain like healthcare?" (Showcase empathy and adherence to best practices).

Company & Culture Questions:

• "What interests you about House Rx's mission to improve specialty medication access?" (Connect your passion to their purpose).
• "How do you embody the values of care, curiosity, and clarity in your design work and team interactions?" (Provide specific examples).
• "Describe your experience working in a startup environment. What do you enjoy and what challenges do you anticipate?" (Show your adaptability and understanding of startup dynamics).
• "How do you approach asynchronous communication and documentation in a remote setting?" (Demonstrate readiness for a remote-first culture).

Portfolio Presentation Strategy:

• Structure: Start with the company/product context, then your challenge, your process (discovery, ideation, iteration, validation), your solution, and finally, the impact/outcomes.
• Storytelling: Make it engaging. Use visuals effectively and speak to your thought process, not just the final screens.
• Focus on Figma: Be ready to show your Figma files, discuss your component strategy, and explain how you maintain clean, organized files.
• Quantify Impact: For each project, aim to present metrics or qualitative feedback that demonstrate the success of your design.
• Be Prepared for Deep Dives: Interviewers may ask detailed questions about specific design decisions, trade-offs, or alternative approaches you considered.

📝 Enhancement Note: Preparation should focus on demonstrating not only design craft but also how you contribute to business outcomes and operational efficiency, especially within a healthcare context. Highlighting experience with complex systems and remote collaboration will be key.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the House Rx careers portal via the provided link.
• Tailor your resume: Highlight experience in product design, Figma proficiency, systems thinking, user research, and any relevant healthcare or startup experience. Use keywords from the job description.
• Curate your portfolio: Select 2-3 of your strongest projects that best showcase your skills in end-to-end design, workflow optimization, and collaboration. Ensure clear articulation of your process and impact.
• Prepare for the portfolio presentation: Practice walking through your case studies, focusing on your problem-solving approach, design rationale, and quantifiable results. Be ready to demonstrate your Figma files.
• Research House Rx: Understand their mission, product, and company culture. Prepare thoughtful questions to ask the interviewers about the role, team, and company direction.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations/design industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---