Product Designer

📍 Job Overview

Job Title: Product Designer Company: Entain Location: Melbourne, Victoria, Australia Job Type: Full-Time Category: Product Design / UX/UI Date Posted: 2025-12-08 Experience Level: Mid-Level (2-5 years) Remote Status: Hybrid

🚀 Role Summary

• Drive the end-to-end product design process, from conceptualization to implementation, for digital experiences in the racing, sports, and wagering industry.
• Translate complex customer problems and business objectives into elegant, user-centered design solutions that enhance engagement and satisfaction.
• Develop and maintain high-fidelity prototypes, wireframes, and UI assets that adhere to established design systems and brand guidelines.
• Collaborate closely with cross-functional teams, including Product Managers, Engineers, and Marketing, to ensure seamless product development and launch.
• Conduct and leverage user research and testing to gather insights, validate design decisions, and continuously improve product usability and effectiveness.

📝 Enhancement Note: The role is explicitly focused on Product Design within the context of a transformative racing, sports, and wagering company. This implies a need for designers adept at creating engaging digital experiences for a high-volume, entertainment-driven user base. The emphasis on "evolving UX, UI, and product journeys at scale" suggests a need for strategic thinking beyond individual features, focusing on the overall user lifecycle and platform coherence.

📈 Primary Responsibilities

• Conceptualize and design intuitive user interfaces and engaging user experiences for Entain's diverse portfolio of wagering and entertainment products.
• Create detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups using industry-standard design tools.
• Collaborate with product managers to define product requirements, user stories, and design specifications.
• Work closely with engineering teams to ensure accurate implementation of designs, providing clear documentation and support throughout the development lifecycle, particularly within JIRA.
• Plan, conduct, and analyze user research (e.g., usability testing, interviews, surveys) to uncover user needs, pain points, and opportunities for design improvement.
• Present and articulate design rationale, user insights, and proposed solutions to stakeholders across various departments, including senior leadership.
• Contribute to and advocate for the evolution and adherence of Entain's design system to ensure consistency and scalability across all digital platforms.
• Participate actively in design critique sessions, providing constructive feedback to peers and incorporating feedback to elevate design quality.
• Drive continuous improvement initiatives by identifying areas for design optimization and exploring innovative solutions to enhance user journeys and product performance.

📝 Enhancement Note: The responsibilities highlight a blend of creative design execution and strategic thinking. The mention of "translating customer problems and product goals into elegant, intuitive design solutions" and "driving iteration, exploration, and continuous improvement across workflows and processes" indicates a need for a designer who can not only execute visually but also contribute to product strategy and process optimization. The specific mention of working with developers in JIRA points to a practical, hands-on approach to implementation support.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, Human-Computer Interaction, Graphic Design, or a related field, or equivalent practical experience, is typically expected for Product Designer roles.

Experience: Proven experience as a Product Designer in a commercial environment, demonstrating a strong portfolio of impactful digital design work.

Required Skills:

• Demonstrated expertise in translating user needs and business requirements into effective and aesthetically pleasing design solutions.
• High proficiency in leading design and prototyping tools such as Figma, FigJam, and Miro, for creating wireframes, user flows, and interactive prototypes.
• Strong understanding of design system principles, best practices, and experience in contributing to or scaling UI components.
• Excellent visual design skills, with a keen eye for typography, color theory, layout, and iconography.
• Proven ability to conduct user research and usability testing, interpret findings, and translate them into actionable design improvements.
• Solid grasp of native iOS and Android design patterns and platform-specific UI/UX conventions.
• Exceptional communication, presentation, and interpersonal skills, with the ability to articulate design decisions and rationale clearly to diverse audiences.
• Ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines in a fast-paced, collaborative setting.
• Experience working closely with development teams to ensure design fidelity and seamless implementation.

Preferred Skills:

• Experience designing for multiple brands or white-label products, demonstrating adaptability and understanding of brand consistency.
• Familiarity with agile development methodologies and working within JIRA for task management and collaboration.
• Experience in the gaming, sports, or entertainment industries, understanding the unique demands of these sectors.
• Basic understanding of front-end development principles (HTML, CSS, JavaScript) to better inform design and development handoffs.
• Experience with A/B testing and data-driven design optimization.

📝 Enhancement Note: The "ideal, not essential" mention of "Experience designing for multiple brands or white-label products" suggests that candidates with this experience will have a distinct advantage, particularly given Entain's likely portfolio structure. The emphasis on Figma, FigJam, and Miro points to a modern, collaborative design toolset. The requirement for understanding iOS and Android design patterns is critical for a company with consumer-facing digital products.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive digital portfolio showcasing a range of product design projects, with a clear emphasis on problem-solving and user-centered design methodologies.
• Detailed case studies demonstrating the entire design process, from initial research and conceptualization through to final UI implementation and iterative improvements.
• Examples of wireframes, user flows, interactive prototypes, and high-fidelity UI designs that highlight design thinking and problem-solving skills.
• Evidence of how user research and testing were conducted and integrated into the design decision-making process.
• Projects that illustrate proficiency in using design systems and maintaining UI consistency across platforms.
• Demonstrations of collaboration with development teams and how design intent was communicated and supported during implementation.

Process Documentation:

• Clear articulation of the design process followed for each featured project, including methodologies used (e.g., design thinking, lean UX).
• Documentation of iterative design cycles, showing how feedback and testing results led to design refinements.
• Examples of how design challenges were overcome and the impact of those solutions on user experience and business metrics.
• Showcase of how design systems were applied or contributed to within projects.

📝 Enhancement Note: For a Product Designer role, a portfolio is paramount. The emphasis should be on demonstrating a structured design process, problem-solving capabilities, and the ability to translate user needs into tangible design outcomes. The inclusion of case studies that detail the journey from problem identification to solution implementation, supported by user research and iterative feedback, will be crucial.

💵 Compensation & Benefits

Salary Range: For a Mid-Level Product Designer (2-5 years of experience) in Melbourne, Australia, the typical salary range is AUD $90,000 - $130,000 annually. This estimate is based on industry benchmarks for design roles in major Australian cities, considering the company's industry and the hybrid work model.

Benefits:

• Paid Parental Leave: 12 weeks of paid parental leave, offering significant support for new parents.
• Wellness Benefits: Access to a comprehensive wellness program, including heavily subsidized gym memberships and other paid services, promoting employee health and well-being.
• Onsite Amenities: Free onsite barista, fully stocked fridge, and pantry, providing convenient and complimentary breakfast and lunch options.
• Company-wide Events: Opportunities to participate in events designed to celebrate team achievements and foster a strong company culture.
• Entertainment & Racing Access: Staff giveaways and access to sporting and racing events, reflecting the company's core business and passion.
• Hybrid Work Model: Flexibility to balance remote work with in-office collaboration, fostering autonomy and work-life integration.

Working Hours: The role is full-time, with an estimated 40 hours per week. The hybrid work model suggests flexibility in structuring these hours, balancing core collaboration times with individual focused work.

📝 Enhancement Note: The salary range is an estimate based on typical market rates for a Product Designer with 2-5 years of experience in Melbourne. Actual compensation will depend on the candidate's specific experience, skills, and performance during the interview process. The benefits listed are directly from the job description and are a significant draw for potential candidates.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company, Entain Australia & New Zealand, operates within the highly dynamic and regulated racing, sports, and wagering industry. This sector demands innovation, a strong focus on customer experience, responsible gaming practices, and adaptation to evolving digital landscapes.

Company Size: Entain is a global powerhouse with nearly 30,000 employees operating in over 40 countries. This indicates a large, established organization with significant resources, robust processes, and opportunities for career development, while also presenting the potential for bureaucratic challenges.

Founded: While the founding date of Entain itself is not specified, its history as a global entity suggests a long-standing presence in its operating markets. Entain Australia & New Zealand is home to established brands like TAB, Trackside, and Ladbrokes, each with its own legacy. This blend of established brands and a forward-thinking parent company shapes its culture.

Team Structure:

• The Product Design team is likely part of a larger Product or Digital division, working in close proximity with Product Management and Engineering.
• The Product Designer will collaborate with a Product Manager, potentially a UX Researcher, and a team of Software Engineers.
• Cross-functional collaboration is a key aspect, involving input and feedback from marketing, legal, and operations teams to ensure product success and compliance.
• The hybrid work model suggests intentional efforts to foster team cohesion and collaboration during office-based days.

Methodology:

• Data-Driven Design: Emphasis on user research, interpreting insights, and applying them to design decisions, indicating a move towards data-informed product development.
• Agile Development: Implied through collaboration with developers in JIRA and a fast-paced environment, suggesting iterative development cycles and frequent feedback loops.
• Design System Integration: A focus on delivering assets that align with a design system highlights a commitment to scalability, consistency, and efficient UI development.
• Customer-Centricity: Translating "customer problems and product goals into elegant, intuitive design solutions" underscores a primary focus on the end-user experience.

Company Website: https://entaingroup.com/

📝 Enhancement Note: Entain's position as a major player in the wagering industry means the Product Designer will work on products with high user engagement and significant commercial impact. Understanding the regulatory environment and the importance of responsible gaming will be crucial. The company's global scale suggests a structured approach to operations and design, while its local brands (TAB, Ladbrokes) imply a need for nuanced design tailored to specific Australian and New Zealand markets.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer. It requires a solid foundation in design principles and tools, with the ability to work autonomously while also contributing to team critiques and stakeholder communications. The role is expected to deliver high-quality design solutions and support their implementation, indicating a level of responsibility beyond junior tasks.

Reporting Structure: The Product Designer will report to a Design Lead or Head of Product/Design, and will work closely with Product Managers and Engineering teams. The hybrid model implies specific days or cadences for in-office collaboration and team meetings.

Operations Impact: The Product Designer's work directly influences customer acquisition, engagement, retention, and overall satisfaction on Entain's digital platforms. Successful designs can lead to increased wagering activity, improved user experience, and stronger brand loyalty, directly impacting revenue and market share in the competitive sports and wagering landscape. The role plays a critical part in shaping the user's journey from discovery to transaction.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as interaction design, user research, or design systems, potentially leading to a Senior Product Designer or specialized UX role.
• Leadership Potential: Progression to Senior Product Designer, where they would mentor junior designers, lead design initiatives for larger features or products, and contribute more significantly to design strategy.
• Cross-Functional Exposure: Gaining experience in product strategy, working with diverse teams (marketing, analytics, operations), and understanding broader business objectives, which can open doors to product management or GTM roles.
• Design System Contribution: Opportunity to become a key contributor or owner of the design system, influencing its evolution and adoption across Entain's brands.
• Industry Expertise: Developing deep knowledge of the unique challenges and opportunities within the racing, sports, and wagering industry.

📝 Enhancement Note: The growth path for a Product Designer at a company like Entain often involves moving towards specialization (e.g., Senior UX Researcher, Interaction Design Specialist) or leadership (Senior Product Designer, Design Lead). The company's size and global presence suggest that there will be structured pathways and opportunities for professional development, including access to training and mentorship programs.

🌐 Work Environment

Office Type: The role is based in Melbourne, Australia, with a hybrid work model. This suggests a professional office environment that complements remote work, likely featuring co-working spaces, meeting rooms, and collaborative zones. The mention of a "vibrant Bowen Hills office" points to a modern, potentially amenity-rich workspace.

Office Location(s): The primary office location mentioned is Bowen Hills, Melbourne, Victoria, Australia. This location is likely chosen for its accessibility and capacity to support a hybrid workforce.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates a workspace designed for collaboration, with meeting rooms equipped for hybrid attendees, whiteboarding facilities, and informal breakout areas.
• Tools and Technology: Employees will have access to necessary design software (Figma, FigJam, Miro), hardware, and potentially specialized equipment for user testing. Reliable internet and IT support will be standard.
• Team Interaction: Scheduled office days will provide opportunities for face-to-face interaction with design, product, and engineering teams, fostering team cohesion and spontaneous problem-solving.

Work Schedule: The role is full-time (approx. 40 hours/week) with a hybrid arrangement. This allows for flexibility in structuring the work week, balancing in-office collaboration days with remote workdays. Core collaboration hours are likely established to ensure team alignment.

📝 Enhancement Note: The hybrid work environment at Entain's Melbourne office is designed to balance the benefits of in-person collaboration and connection with the autonomy and flexibility of remote work. Designers should expect a professional setting that supports creative workflows, team interactions, and efficient project execution.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.
• Hiring Manager Interview: A discussion with the hiring manager to delve deeper into your experience, design philosophy, problem-solving approach, and cultural fit. This stage often includes questions about your portfolio.
• Design Challenge/Portfolio Presentation: You will likely be asked to present your portfolio, walking through 1-2 key case studies. This may involve a specific design challenge to assess your problem-solving skills, design process, and presentation abilities in real-time or as a take-home assignment.
• Team Interviews: Interviews with potential peers (other designers, product managers, engineers) to evaluate your collaboration style, technical skills, and ability to integrate into the team.
• Final Interview: Potentially with a senior leader to discuss strategic alignment and overall fit within the organization.

Portfolio Review Tips:

• Curate Selectively: Choose 2-3 of your strongest projects that best showcase your skills relevant to Entain's industry (wagering, entertainment, high-traffic digital products).
• Tell a Story: For each project, clearly outline the problem, your role, the process you followed, the challenges you faced, your design decisions, and the outcomes/impact. Use visuals effectively to support your narrative.
• Highlight Process: Emphasize your problem-solving methodology, user research techniques, iterative design approach, and how you collaborated with stakeholders.
• Showcase Impact: Quantify results whenever possible (e.g., improved conversion rates, increased user satisfaction scores, reduced task completion times).
• Be Prepared to Discuss: Be ready to answer in-depth questions about your design choices, trade-offs made, and what you would do differently.
• Tailor to Entain: If possible, subtly tailor your project selection or presentation to reflect an understanding of Entain's business and user base.

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly understand the problem statement, target users, and constraints.
• Time Management: Practice working within time limits, prioritizing key aspects of the design process.
• Structure Your Approach: Outline your thinking process clearly, from initial assumptions to proposed solutions. Document your steps.
• Focus on Rationale: Clearly articulate why you made certain design decisions, linking them back to user needs and business goals.
• Presentation Skills: Practice presenting your work concisely and confidently, anticipating potential questions.

📝 Enhancement Note: Given the emphasis on "translating customer problems and product goals" and "delivering high-quality prototypes," expect the interview process to heavily scrutinize your portfolio and your ability to articulate your design process and rationale. A strong understanding of user-centered design principles and practical application through case studies will be paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, prototyping, and collaboration. Proficiency in creating components, variants, auto-layout, and interactive prototypes is essential.
• FigJam: Used for ideation, brainstorming, user flow mapping, and collaborative workshops. Familiarity with its features for team collaboration is key.
• Miro: Another powerful tool for collaborative whiteboarding, mind mapping, and workshop facilitation, often used in conjunction with or as an alternative to FigJam.

Analytics & Reporting:

• While not explicitly listed, familiarity with analytics platforms like Google Analytics, Amplitude, or Mixpanel would be beneficial for understanding product performance and informing design decisions.
• Experience with A/B testing tools to measure the impact of design changes.

CRM & Automation:

• Not directly applicable to the Product Designer role, but awareness of how design impacts user journeys within CRM or marketing automation contexts could be helpful.

Other Relevant Tools:

• JIRA: Essential for working with developers, tracking tasks, and understanding implementation workflows.
• User Research Tools: Experience with tools for conducting usability testing (e.g., UserTesting.com, Lookback) or survey platforms.
• Prototyping Tools: Beyond Figma, familiarity with tools like InVision or Adobe XD might be a plus, though Figma is clearly the primary focus.

📝 Enhancement Note: The explicit mention of Figma, FigJam, and Miro indicates that proficiency in these tools is non-negotiable. The ability to use these tools for end-to-end design workflows, from ideation to high-fidelity prototyping and developer handoff, is critical. Familiarity with JIRA is also highlighted for daily collaboration with engineering.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A deep commitment to understanding and solving customer problems through intuitive and engaging digital experiences.
• Collaboration: Valuing teamwork, open communication, and cross-functional partnerships to achieve shared goals.
• Innovation & Transformation: A drive to push boundaries, challenge the status quo, and transform the racing, sports, and wagering industry.
• Impact & Ownership: Taking pride in seeing designs come to life and having a tangible impact on customer experiences and business outcomes.
• Continuous Improvement: A mindset of always seeking ways to enhance processes, designs, and product performance.

Collaboration Style:

• Open Communication: Encouraging honest feedback through design critiques and open discussions with product and engineering teams.
• Cross-Functional Integration: Working closely with Product Managers to define goals and Engineers to ensure feasibility and smooth implementation, fostering a unified approach to product development.
• Shared Ownership: A team environment where everyone contributes to the success of the product, sharing insights and responsibilities.
• Agile & Iterative: A flexible and adaptive approach to design, comfortable with iteration based on feedback and evolving requirements.

📝 Enhancement Note: Entain's culture appears to be one that values both individual creativity and collective effort. The emphasis on "transforming the industry," "customer experiences," and "collaboration" suggests a dynamic environment where designers are empowered to make a significant impact. The hybrid model also implies a culture that trusts employees to manage their time effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• Pace and Scale: Designing for a high-volume, fast-paced industry with a large user base and multiple brands requires efficient workflows and the ability to scale designs effectively.
• Balancing Innovation and Regulation: The wagering industry is heavily regulated, requiring designers to balance creative solutions with compliance requirements and responsible gaming principles.
• Evolving User Expectations: Keeping pace with rapidly changing digital trends and user expectations in the entertainment and gaming sectors.
• Cross-Functional Alignment: Ensuring consistent design vision and execution across diverse teams with potentially competing priorities.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to master advanced UX/UI techniques, delve deeper into user research methodologies, or specialize in areas like accessibility or motion design.
• Industry Expertise: Gaining in-depth knowledge of the unique dynamics, user behaviors, and market trends within the racing, sports, and wagering industries.
• Design System Leadership: Potential to grow into a role focused on managing and evolving the company's design system, influencing its strategic direction.
• Mentorship: Access to experienced designers and product leaders within Entain for guidance and professional development.
• Global Exposure: As part of a global organization, there may be opportunities to collaborate on projects with international teams or gain insights into different market approaches.

📝 Enhancement Note: The primary challenges will likely revolve around managing the complexity of designing for a large, regulated industry with multiple brands, while also capitalizing on the growth opportunities presented by Entain's scale and commitment to transformation.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for translating a complex customer problem into a user-centered design solution. Can you walk me through a specific example from your portfolio?" (Focus on your problem-solving methodology, research, ideation, and iteration).
• "How do you approach collaboration with product managers and engineers? Can you provide an example of a time you had to navigate conflicting priorities or technical constraints?" (Highlight your communication, negotiation, and teamwork skills).
• "Imagine we need to design a new feature for our sports betting app that encourages responsible gambling. What would be your initial steps and key considerations?" (Assess your understanding of user needs, ethical design, and industry context).
• "How do you ensure consistency and scalability in your designs, particularly when working with established brand guidelines or design systems?" (Demonstrate your knowledge of design systems and UI best practices).

Company & Culture Questions:

• "What excites you about Entain and our position in the racing, sports, and wagering industry?" (Research Entain's brands, market position, and recent news).
• "How do you see your design philosophy aligning with our emphasis on customer experience and digital transformation?" (Connect your approach to their stated values).
• "Describe your ideal team environment. How do you contribute to a positive and collaborative culture, especially in a hybrid setting?" (Reflect on teamwork, feedback, and communication).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly articulate: The Problem, Your Role, The Process, The Solution, and The Outcome/Impact.
• Visual Storytelling: Use high-quality visuals (wireframes, mockups, prototypes) to illustrate your points. Ensure they are clean and clearly annotated.
• Focus on Rationale: Be prepared to justify every design decision. Why this layout? Why this color? Why this interaction?
• Show, Don't Just Tell: Instead of just describing a feature, show how it works through interactive prototypes or clear animations.
• Quantify Impact: Whenever possible, include metrics that demonstrate the success of your designs.
• Be Concise and Engaging: Practice your presentation to fit within the allotted time, maintaining audience interest.

📝 Enhancement Note: Expect interview questions to be highly practical, focusing on your design process, problem-solving abilities, and how you approach collaboration. Your portfolio presentation will be a critical component, so ensure you can articulate your thought process and the impact of your work clearly and confidently.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Workable.
• Portfolio Customization: Curate your portfolio to highlight 2-3 projects that best demonstrate your experience in user-centered design, UI/UX execution, and problem-solving within digital product development. Ensure case studies clearly articulate your process, challenges, and outcomes.
• Resume Optimization: Tailor your resume to emphasize keywords from the job description, such as "Product Designer," "UX/UI," "Figma," "design systems," "user research," and "prototyping." Quantify achievements wherever possible.
• Interview Preparation: Practice presenting your portfolio, focusing on clear storytelling, design rationale, and quantifiable impact. Prepare for behavioral questions related to collaboration, problem-solving, and your understanding of the gaming/wagering industry.
• Company Research: Thoroughly research Entain, its brands (TAB, Ladbrokes), its mission, and recent developments. Understand their market position and the competitive landscape of the Australian racing and sports betting industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.