Product Designer

📍 Job Overview

Job Title: Product Designer

Company: August Health

Location: United States

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-02-05

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Lead end-to-end product design for a key product area, driving design vision and establishing best practices within the domain.

• Deeply understand user needs through research, translating insights into actionable, user-centric design solutions for the senior living sector.

• Create comprehensive design deliverables including user flows, wireframes, prototypes, and high-fidelity UI designs using industry-standard tools.

• Collaborate cross-functionally with product management, engineering, and clinical advisors to align on product strategy and execution.

• Champion the user throughout the product development lifecycle, ensuring decisions are grounded in user needs and product metrics.

📝 Enhancement Note: This role is situated within the healthcare technology sector, specifically focusing on senior living operations. The "Product Designer" title, combined with responsibilities like "improving outcomes for our communities and their residents" and "electronic health record (EHR)," indicates a need for designers who can navigate complex workflows and regulatory environments. The emphasis on "end-to-end design" and "design vision" suggests a senior-level individual contributor role with significant autonomy.

📈 Primary Responsibilities

• Own the complete product design lifecycle for a designated product domain, from initial conceptualization through launch and iterative improvements.

• Develop and maintain a strong design vision for your product area, establishing key design patterns, guiding principles, and best practices that align with August Health’s overall design strategy.

• Conduct thorough user research, employing qualitative and quantitative methods to uncover deep insights into user needs, pain points, and behaviors within the senior living operator context.

• Translate research findings and product requirements into compelling design solutions, producing detailed user flows, wireframes, interactive prototypes, and polished high-fidelity UI designs.

• Foster strong collaborative relationships with product managers, engineering teams, clinical advisors, and fellow designers to ensure seamless alignment on product strategy, technical feasibility, and execution.

• Act as a vocal advocate for the end-user throughout the entire product development process, ensuring all design decisions are informed by user needs, usability testing, and product analytics.

• Implement iterative design improvements based on feedback gathered from usability testing sessions, direct user feedback, and analysis of product performance metrics.

• Contribute actively to and help evolve August Health’s design system, ensuring consistency, scalability, and efficiency across all product interfaces.

• Mentor and provide constructive design feedback to other team members, fostering a culture of design excellence and continuous learning within the design team.

📝 Enhancement Note: The core responsibilities highlight a blend of strategic design leadership and hands-on execution. The emphasis on "design vision," "design patterns," and "design systems" points to a need for a designer who can not only execute but also contribute to the foundational elements of the product's user experience. The mention of "clinical advisors" and "improving outcomes" signifies the importance of domain knowledge in healthcare and its impact on user needs.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), or a related field is typically expected for roles with this level of experience and responsibility. Equivalent practical experience will also be considered.

Experience: 5+ years of professional product design experience, with a strong preference for candidates who have worked within regulated or complex domains such as healthcare, wellness, or enterprise software.

Required Skills:

• A robust portfolio showcasing end-to-end product design projects, clearly illustrating your design process, problem-solving approach, and the measurable impact of your work.

• Expertise in a variety of user research methodologies (e.g., interviews, surveys, usability testing, contextual inquiry) and the ability to translate complex research insights into actionable design decisions.

• Advanced proficiency with industry-standard design and prototyping tools, including Figma, Sketch, Adobe Creative Suite, or similar platforms.

• Demonstrated ability to create comprehensive design deliverables such as user flows, wireframes, interactive prototypes, and high-fidelity mockups.

• Exceptional visual and interaction design skills, with a keen eye for detail, micro-interactions, and overall usability.

• Strong systems thinking capabilities, enabling the design of scalable, consistent, and maintainable solutions across multiple use cases and product areas.

• Excellent verbal and written communication skills, with the proven ability to articulate design rationale, present concepts clearly, and tell compelling stories about your design decisions.

• Proven experience working effectively within cross-functional teams, including product management, engineering, and other stakeholders, in an agile development environment.

Preferred Skills:

• Experience specifically within the healthcare technology sector, particularly in areas like EHR systems, clinical workflows, or senior care platforms.

• Familiarity with or experience contributing to design systems, including understanding their principles, implementation, and maintenance.

• Experience mentoring junior designers or providing constructive design feedback to peers.

• Understanding of front-end development principles and constraints to facilitate better collaboration with engineering teams.

📝 Enhancement Note: The "About You" section strongly implies a senior-level Product Designer. The requirement for a portfolio demonstrating "end-to-end product design work" and "impact" is critical. The preference for healthcare or regulated domains suggests that candidates with experience in complex user flows and data privacy considerations will be highly valued. The mention of "systems thinking" and "design systems" is key for candidates to highlight.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of projects that clearly demonstrate your end-to-end product design process, from initial problem definition and user research to final UI design and post-launch iteration.

• Case studies that articulate the specific user problems you addressed, the methodologies you employed, the design decisions you made, and the rationale behind them.

• Evidence of your ability to translate user research insights into concrete design solutions, showcasing how you validated your assumptions.

• Demonstrations of your proficiency in creating detailed user flows, wireframes, interactive prototypes, and high-fidelity visual designs.

• Metrics and qualitative feedback highlighting the impact and success of your designs, ideally quantifying improvements in user engagement, task completion, efficiency, or other relevant KPIs.

Process Documentation:

• Clearly outline your approach to user research, including methods used, participant recruitment strategies, and how insights were synthesized and applied to design.

• Detail your workflow for ideation, wireframing, prototyping, and visual design, including typical tools and techniques employed.

• Explain your process for collaborating with product managers and engineers, including how you integrate feedback and ensure design feasibility.

• Illustrate how you approach usability testing and iterative design, demonstrating your responsiveness to feedback and data.

• Showcase your understanding of designing for complex domains, including considerations for accessibility, data privacy, and regulatory compliance if applicable.

📝 Enhancement Note: For a product design role, the portfolio is paramount. The emphasis should be on demonstrating a structured, user-centered design process and the ability to deliver tangible results. Given the healthcare context, highlighting experience with complex workflows and data-driven decision-making will be crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced Product Designers (5-10 years) in the United States, particularly those with experience in complex domains like healthcare technology, a competitive salary range would typically fall between $120,000 and $170,000 annually. This range can vary based on specific location within the US, the candidate's precise experience level, and the depth of their domain expertise.

Benefits:

• Health Insurance: 100% company-paid premiums for health, dental, and vision coverage, ensuring comprehensive medical well-being.

• Health Savings Account (HSA): Company contributions to an HSA to help manage healthcare expenses.

• 401(k) Retirement Plan: A 4% company match on 401(k) contributions, supporting long-term financial planning.

• Equity Options: Significant equity option grants, offering a stake in the company's growth and success.

• Flexible Time Off: A flexible paid time off (PTO) policy, empowering employees to manage their work-life balance effectively.

• Family Leave: 100% paid family leave, providing comprehensive support during significant life events.

• Mental Wellness Support: Access to services like Rightway Health Advocacy and Spring Health Mental Wellness for holistic well-being.

• Company Offsites: All-expenses-paid, in-person company offsites held twice a year, fostering team cohesion and strategic alignment.

Working Hours: While the typical full-time workweek is 40 hours, August Health emphasizes flexibility and results. The company operates in a dynamic environment, and while specific hours may vary, the focus is on achieving objectives and collaborating effectively within the team's needs.

📝 Enhancement Note: The provided benefits package is very generous and indicative of a well-funded startup. The salary range is estimated based on typical compensation for a Senior Product Designer in the US tech market, adjusted for the specific industry and company stage. The 401(k) match is stated as 2% in the raw data, but the description states 4%. I've used the 4% from the description as it's more recent and detailed. I will use 4% here.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (specifically, modern operating platform and EHR for senior living communities). August Health operates at the intersection of healthcare, technology, and elder care, aiming to modernize a critical but often underserved sector.

Company Size: The company description mentions leading teams at major tech and healthcare companies, implying a growth-stage startup environment. The "About our team" section suggests a highly experienced founding and early team, likely numbering between 50-150 employees, but growing.

Founded: The founding date is not explicitly provided, but the company's focus on modernizing senior living operations and its backing by Silicon Valley investors suggest it is a relatively recent, well-funded venture.

Team Structure:

• The design team is likely part of a larger Product and Engineering organization. The role reports to a Design Lead or Head of Product/Design.

• Collaboration is expected across Product Management, Engineering, and Clinical Advisors, indicating a cross-functional, agile team structure.

Methodology:

• August Health utilizes a data-driven approach, emphasizing user research and product metrics to inform design and product strategy.

• Workflow planning and optimization are central to their mission, aiming to simplify tasks for caregivers and improve operational efficiency for senior living communities.

• Automation and efficiency are key drivers, with the platform designed to reduce manual work and provide actionable insights.

Company Website: https://www.augusthealth.com/

📝 Enhancement Note: The company's mission to "empower the essential work of caring for our elders" through technology is a strong cultural differentiator. The emphasis on a modern operating platform and EHR for senior living suggests a focus on B2B SaaS with a human-centered design approach. The listed company values are aspirational and common in tech startups, but their explicit mention suggests they are actively cultivated.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced Product Designer, likely equivalent to a Senior Product Designer. It involves leading design for a significant product area, owning the end-to-end process, and contributing to design vision and systems. This level requires autonomy, strategic thinking, and the ability to mentor.

Reporting Structure: The Product Designer will report to a design leadership role, such as a Design Manager, Lead Product Designer, or Head of Product. They will collaborate closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The Product Designer's work directly impacts the efficiency and quality of care delivered by senior living communities. By creating intuitive and effective tools, they empower caregivers, improve resident outcomes, and contribute to the operational success and scalability of August Health's clients. Their designs are critical to the company's value proposition and market differentiation in the healthcare technology space.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in healthcare technology design, EHR systems, or specific areas like clinical workflow optimization.

• Leadership Development: Potential to grow into a Lead Product Designer role, managing a small team, or taking on more strategic product design initiatives.

• Cross-Functional Mobility: Exposure to product strategy, user research leadership, and potentially contributing to broader design system governance.

• Industry Impact: The chance to make a significant impact on the quality of care and operational efficiency within the senior living industry.

📝 Enhancement Note: This role offers significant growth potential for a designer looking to specialize in a meaningful sector. The "lead the design effort" and "own the end-to-end design process" phrases indicate a senior individual contributor path with leadership opportunities rather than a direct management track initially.

🌐 Work Environment

Office Type: The role is described as "On-site," suggesting a traditional office-based work environment. This implies a focus on in-person collaboration, team synergy, and a dedicated workspace.

Office Location(s): While the primary location is listed as "United States," the timezone derivation points to "America/Chicago." This suggests the main office or a significant hub is likely located within the Central Time Zone of the United States. Specific city details are not provided but would be crucial for candidates.

Workspace Context:

• The environment is described as "fast-paced, dynamic." This suggests an agile setting where adaptability and quick iteration are key.

• Collaboration is highly valued, with cross-functional interaction being a core part of the role, indicating an open and communicative workspace.

• Access to modern design tools (Figma, Sketch) and a growing design system is expected, supporting efficient and high-quality design work.

Work Schedule: A standard full-time work schedule is expected, likely aligning with typical business hours in the Central Time Zone. However, the company culture emphasizes results and ownership, which may allow for some flexibility as long as team collaboration and project deadlines are met.

📝 Enhancement Note: The "On-site" designation is important for candidates seeking in-person collaboration. The timezone derivation suggests a potential headquarters or primary office location in the Midwest US, which could influence candidate location choices or expectations for office presence.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely review your resume and portfolio, focusing on experience, domain relevance, and overall fit.

• Portfolio Presentation & Design Challenge: Expect to present your portfolio, discussing your process, decision-making, and impact. You may also be given a design challenge (e.g., a take-home exercise or a live whiteboarding session) to assess your problem-solving and design skills.

• Cross-Functional Interviews: Interviews with Product Managers, Engineers, and potentially other Designers or Clinical Advisors to assess collaboration, technical understanding, and alignment with team dynamics.

• Hiring Manager/Leadership Interview: A final discussion with the hiring manager or a design/product leader to evaluate strategic thinking, cultural fit, and overall suitability for the role.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest projects that best showcase end-to-end design experience, especially those in complex or regulated industries if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges you faced, your solutions, and the outcomes/impact. Use visuals effectively.

• Highlight Process: Emphasize your user research methodologies, how you translated insights into design, and your iterative design approach.

• Quantify Impact: Whenever possible, include data or metrics that demonstrate the success of your designs (e.g., increased user engagement, reduced task completion time, improved satisfaction scores).

• Be Prepared for Questions: Anticipate questions about your design rationale, how you handle feedback, and your collaboration style.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the problem statement and the target users (senior living operators, caregivers).

• Prioritize: Focus on demonstrating your core design process (research, ideation, prototyping, testing) rather than trying to create a pixel-perfect final UI in a limited time.

• Communicate Your Thinking: Clearly articulate your assumptions, decisions, and trade-offs throughout the challenge.

• Focus on User Needs: Ensure your solutions are grounded in user needs and address the core problem effectively.

📝 Enhancement Note: The interview process for a senior design role will heavily rely on the portfolio. Candidates should be prepared to deeply discuss their work and demonstrate their thought process, not just the final output. The emphasis on "improving outcomes" and "complex domains" means candidates should be ready to discuss how their designs achieve these goals.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable and preferred), Sketch, Adobe Creative Suite (Photoshop, Illustrator).

• User Research: Tools like UserTesting.com, Lookback, Maze, or internal survey tools for gathering user feedback and conducting usability tests.

• Collaboration & Project Management: Tools such as Jira, Asana, Trello, Slack, and Confluence for team communication, task tracking, and documentation.

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, or Pendo to track user behavior, feature adoption, and product engagement metrics.

• Data Analysis: Proficiency in understanding data presented in dashboards or reports, potentially using tools like Tableau or Looker, though direct manipulation might not be the designer's primary role.

CRM & Automation:

• While not directly a designer's tool, understanding how CRM systems (like Salesforce) and marketing automation platforms (like HubSpot) integrate with product usage can provide valuable context for user journeys and data flow.

📝 Enhancement Note: Figma is the industry standard for modern UI/UX design and is explicitly mentioned as a proficiency requirement. Candidates should be comfortable with this tool. Understanding the broader tech stack, including analytics and collaboration tools, is helpful for cross-functional effectiveness.

👥 Team Culture & Values

Operations Values:

• Be Responsible: Take ownership of your work and leave processes and systems in a better state than you found them. This translates to meticulous design work and proactive problem-solving.

• Take Ownership: Be decisive, action-oriented, and accountable for your design outcomes and contributions.

• Be Ambitious: Strive to build exceptional products that have a significant impact on the senior living industry. This means pushing creative boundaries and aiming for high quality.

• Keep an Open Mind: Communicate candidly, welcome feedback, and be receptive to new ideas and perspectives from colleagues across different disciplines.

• Be Humble: Celebrate team successes, learn from mistakes collaboratively, and approach challenges with a willingness to grow.

• Stay Positive: Assume the best intent in interactions and maintain a constructive attitude, especially when navigating complex projects or feedback.

Collaboration Style:

• Cross-Functional Integration: Close collaboration with Product Managers and Engineers is essential. Designers are expected to be integral members of product teams, not isolated contributors.

• Feedback-Driven: The culture encourages open feedback exchange, both giving and receiving, to continuously improve designs and processes.

• User-Centricity: A shared commitment to grounding decisions in user needs and data, ensuring that the product truly serves its intended audience.

• Iterative Development: Embracing an agile approach where continuous improvement and adaptation based on feedback are the norm.

📝 Enhancement Note: The company's values are clearly articulated and seem to foster a collaborative, results-oriented, and user-focused environment. Candidates should be prepared to speak to how their approach aligns with these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Senior living operations and EHR systems are inherently complex. Translating these intricate workflows into intuitive and efficient user experiences requires deep empathy and analytical skill.

• Balancing User Needs with Business Goals: Ensuring designs meet the needs of caregivers and operators while also supporting August Health's business objectives and technical constraints.

• Navigating a Dynamic Startup Environment: Adapting to evolving priorities, rapid development cycles, and potential pivots common in a growing technology company.

• Driving Design Standards: As the company grows, maintaining and evolving design consistency and quality across an expanding product suite and team.

Learning & Development Opportunities:

• Domain Expertise: Deep dive into the healthcare technology and senior living sectors, understanding unique user needs and operational challenges.

• Design System Contribution: Play a key role in expanding and refining August Health's design system, contributing to its scalability and effectiveness.

• Mentorship and Leadership: Opportunities to mentor junior designers and potentially take on lead roles for specific product initiatives as the team grows.

• Exposure to Senior Leadership: Working closely with experienced founders and leaders who have a track record in building successful technology companies.

📝 Enhancement Note: This role presents significant opportunities for professional growth, particularly for designers interested in the healthcare technology space. The challenges are typical for a growth-stage startup in a complex industry, offering valuable learning experiences.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for tackling a complex design problem in a regulated industry like healthcare." (Focus on user research, iterative design, and stakeholder alignment.)

• "How do you balance user needs with technical constraints and business objectives when designing a new feature?" (Highlight your problem-solving approach and ability to find compromises.)

• "Walk me through a time you had to advocate for a design decision that was met with resistance. How did you handle it?" (Demonstrate communication, persuasion, and data-driven defense of your work.)

Company & Culture Questions:

• "Based on our mission, how would you approach designing for caregivers in senior living communities?" (Showcase empathy and understanding of the target user.)

• "How do you align your design philosophy with company values like 'Be Responsible' and 'Take Ownership'?" (Connect your personal work ethic to their stated values.)

• "What are your expectations for collaboration within a cross-functional product team?" (Emphasize open communication, shared goals, and mutual respect.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear flow: Problem -> Your Role -> Process -> Solution -> Outcome/Impact.

• Visual Storytelling: Use high-quality visuals, mockups, prototypes, and user flow diagrams to illustrate your points.

• Emphasize Your Process: Clearly articulate how you arrived at your solutions, detailing your research, ideation, and iteration steps.

• Quantify Impact: Present data and metrics to showcase the tangible results of your design work. If quantitative data isn't available, use qualitative feedback and user testimonials.

• Be Ready for Deep Dives: Anticipate detailed questions about your design decisions, challenges, and trade-offs.

📝 Enhancement Note: Interview preparation should focus on showcasing a strong, user-centered design process, the ability to work collaboratively, and a deep understanding of the impact of design in a complex domain. The portfolio presentation is the cornerstone of the evaluation.

📌 Application Steps

To apply for this Product Designer position:

• Submit your resume and a link to your online portfolio through the Ashby application portal.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate end-to-end design processes, user research, problem-solving in complex domains, and measurable impact. Prioritize projects that align with healthcare technology or B2B SaaS if possible.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, proficiency in key design tools (Figma, Sketch), user research expertise, and any relevant healthcare/regulated industry experience. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, decision-making rationale, and project outcomes. Prepare to discuss your experience with user research, collaboration, and contributing to design systems.

• Company Research: Thoroughly review August Health's website, mission, and values. Understand their product offerings and target market to demonstrate genuine interest and cultural alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.