Principal/Senior UX Product Designer

📍 Job Overview

Job Title: Principal/Senior UX Product Designer
Company: DataVisor
Location: Mountain View, California, United States
Job Type: FULL_TIME
Category: UX/Product Design (with strong GTM and SaaS operations implications)
Date Posted: 2025-10-02
Experience Level: 10+ Years
Remote Status: Remote (with potential for hybrid in Mountain View, CA)

🚀 Role Summary

• Lead the end-to-end design strategy and execution for the DataVisor Risk Platform, a crucial B2B SaaS product.
• Drive the creation of intuitive, scalable, and data-driven user experiences for enterprise customers, focusing on fraud and risk management workflows.
• Leverage analytics and user research to inform design decisions, ensuring product-market fit and user satisfaction.
• Collaborate closely with Product Management, Engineering, and Data Science to align UX with business objectives and technical feasibility.
• Mentor junior designers and champion user-centered design principles across the organization, fostering a culture of design excellence.

📝 Enhancement Note: Although titled "UX Product Designer," this role has significant implications for Go-To-Market (GTM) operations and SaaS product operations. The focus on enterprise SaaS platforms, complex workflows, data visualization, and influencing product strategy means the successful candidate will directly impact how sales, customer success, and fraud/risk analysts utilize the platform, thereby influencing revenue and operational efficiency.

📈 Primary Responsibilities

• Define and own the overall UX strategy and design vision for the DataVisor Risk Platform, ensuring alignment with company goals and market demands.
• Design and iterate on key platform components, including sophisticated dashboards, complex investigation workflows, robust reporting tools, and the management console, catering to enterprise user needs.
• Establish, maintain, and evolve a comprehensive design system to ensure product-wide consistency, scalability, and efficiency in design and development.
• Foster strong partnerships with Product Management, Engineering, and Data Science teams to ensure seamless integration of UX designs with product strategy, roadmap, and technical capabilities.
• Utilize analytics tools (e.g., Google Analytics, log data) to meticulously analyze customer usage patterns, identify friction points, and proactively propose data-informed UX improvements.
• Conduct rigorous user research, including surveys, in-depth interviews, and usability studies, to deeply understand customer needs, pain points, and validate design decisions.
• Produce high-quality design artifacts, including wireframes, interactive prototypes, and high-fidelity mockups, ensuring they are testable and ready for effective implementation by the engineering team.
• Mentor and guide junior designers, fostering their professional growth and promoting the adoption of user-centered design principles and best practices throughout the organization.

📝 Enhancement Note: The responsibilities highlight a senior-level role focused on strategic UX leadership and execution within a complex enterprise SaaS environment. The emphasis on "owning the overall UX strategy" and "influencing product direction" suggests a significant impact on the product's success and, by extension, DataVisor's GTM and operational efficiency.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), Computer Science, or a closely related technical field.
• A Master’s degree in a related field is preferred, indicating a strong academic foundation in design principles and user research methodologies.

Experience:

• A minimum of 10 years of professional UI/UX design experience, with a substantial portion dedicated to designing and delivering B2B SaaS platforms.
• Demonstrated success in designing complex enterprise applications, with a strong portfolio showcasing expertise in workflow tools and data-rich dashboards that enhance user productivity and decision-making.

Required Skills:

• UX Strategy & Leadership: Proven ability to define and drive UX strategy, design vision, and user-centered design principles for complex products.
• SaaS Platform Design: Extensive experience designing intuitive and scalable user interfaces for B2B SaaS applications, understanding the nuances of enterprise user needs.
• Data-Rich Dashboards & Workflows: Expertise in designing effective, data-rich dashboards and intricate investigation workflows that empower users to make informed decisions.
• Design Systems: Proficiency in creating, maintaining, and implementing design systems to ensure consistency, efficiency, and scalability across a product suite.
• User Research & Analysis: Strong skills in conducting user surveys, research interviews, and usability studies, coupled with the ability to analyze customer usage patterns via analytics tools (e.g., Google Analytics, logs).
• Prototyping & Wireframing: Mastery in creating wireframes, user flows, and interactive prototypes at various fidelity levels to test and validate design concepts.
• Web Technologies: Solid understanding of web technologies including HTTP/HTTPS, cookies, caching, and asset loading, which aids in understanding technical constraints and possibilities.
• Front-End Fundamentals: Hands-on experience or strong familiarity with HTML, CSS, and JavaScript frameworks such as Angular or React, and data visualization libraries like D3.js.
• Communication & Mentorship: Excellent communication, presentation, and interpersonal skills, with a proven ability to influence product direction and mentor junior design talent.

Preferred Skills:

• Domain Expertise: Prior experience in fraud detection, Anti-Money Laundering (AML), financial risk management, cybersecurity, or machine learning platforms would be a significant advantage.
• Complexity Simplification: Demonstrated ability to distill complex business processes and data into simple, intuitive, and scalable user experiences.
• Balanced Design Approach: A strong balance between visual design craft and practical, effective enterprise UX execution.

📝 Enhancement Note: The requirement for 10+ years of experience and the emphasis on B2B SaaS, enterprise applications, and complex workflows indicate this role is for a seasoned designer who can operate with a high degree of autonomy and strategic influence. The "Preferred Attributes" suggest that domain knowledge is a strong plus, but the core requirement is the ability to design for complex technical environments and data-intensive user tasks.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies of Complex SaaS Products: Showcase detailed case studies of end-to-end UX design projects for B2B SaaS platforms, highlighting problem definition, design process, and iterative improvements.
• Workflow Optimization Examples: Present examples of designing and optimizing complex user workflows, demonstrating how you simplified intricate processes into intuitive and efficient user journeys.
• Data Visualization & Dashboard Design: Include examples of sophisticated, data-rich dashboards and reporting tools designed for enterprise users, emphasizing clarity, actionable insights, and user comprehension.
• Design System Contributions: Detail your experience in creating, contributing to, or maintaining design systems, showcasing their impact on product consistency and development efficiency.
• User Research & Validation: Demonstrate how user research, usability testing, and data analysis informed your design decisions and led to measurable improvements in user experience.

Process Documentation:

• User Journey Mapping: Documented user journey maps that illustrate current user states, pain points, and proposed improvements for key platform workflows.
• Wireframing & Prototyping Deliverables: A collection of wireframes, low-fidelity prototypes, and high-fidelity mockups that clearly articulate design solutions and interaction patterns.
• Usability Testing Reports: Summaries of usability testing findings, including key insights, identified issues, and subsequent design iterations.
• Design System Guidelines: Documentation or examples of design system components, style guides, and usage guidelines.

📝 Enhancement Note: For a Principal/Senior UX Product Designer role, the portfolio is paramount. It needs to go beyond visual aesthetics to demonstrate strategic thinking, problem-solving capabilities, and a deep understanding of enterprise SaaS user needs. The emphasis on workflow optimization and data visualization is critical given DataVisor's product domain.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Principal/Senior UX Product Designers with 10+ years of experience in the Mountain View, California area, a competitive salary range can be estimated. For a highly skilled professional in this specialized role, the annual base salary typically falls between $160,000 and $220,000 USD. This estimate considers the high cost of living in the Bay Area, the demand for experienced UX talent in the B2B SaaS sector, and the strategic importance of this role.

Benefits:

• Stock Options: Opportunity to participate in the company's growth through equity, aligning personal success with company performance.
• 401k: Retirement savings plan with potential employer matching, supporting long-term financial planning.
• Health Benefits: Comprehensive health insurance coverage, including medical, dental, and vision plans, for employees and potentially their dependents.
• Remote Work Flexibility: The option to work remotely offers enhanced work-life balance and flexibility, reducing commute times and increasing autonomy.
• Professional Development: Potential for access to training, conferences, and resources to foster continuous learning and skill advancement in UX design and related fields.

Working Hours:

• Standard full-time work week, typically around 40 hours per week.
• The remote work arrangement offers flexibility in daily scheduling, allowing for adjustments to accommodate personal needs and optimal productivity, while ensuring collaboration during core business hours.

📝 Enhancement Note: The salary range is an estimation based on industry data for senior UX roles in a high-cost-of-living area like Mountain View, CA. DataVisor's specific compensation package may vary. The benefits listed are explicitly mentioned in the job description.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically AI-powered Fraud and Risk Management SaaS. DataVisor operates at the intersection of Big Data, Machine Learning, and Cybersecurity, providing critical solutions for financial institutions and other enterprises. Company Size: While not explicitly stated, DataVisor is a recognized industry leader with "many Fortune 500 companies" as clients, suggesting a growing, established company likely in the mid-to-large size range (e.g., 200-1000+ employees). This implies a structure with established processes but still a dynamic environment for innovation. Founded: DataVisor was founded in 2013, indicating a company with several years of operational experience, having navigated early-stage growth and established its market position.

Team Structure:

• Cross-Functional Collaboration: The role emphasizes close partnership with Product Management, Engineering, and Data Science. This indicates a highly collaborative, agile team structure where design is integrated early and often into the product development lifecycle.
• Reporting: While not explicitly stated, a Principal/Senior UX Designer typically reports to a Head of Product, Director of Design, or a similar senior leadership role, often managing a small team or leading initiatives independently.
• Specialization: The company's focus on AI and fraud detection suggests that teams may be specialized by product area, technology stack, or customer segment.

Methodology:

• Data-Driven Decision Making: The job description explicitly mentions using analytics tools and user research to inform design, highlighting a commitment to data-driven product development and UX optimization.
• Agile Development: The collaborative nature and integration with engineering suggest an agile or lean development methodology, where iterative design and rapid feedback loops are key.
• User-Centered Design: The emphasis on user research, usability studies, and mentoring designers in user-centered principles points to a core company value of prioritizing the end-user experience.

Company Website: https://www.datavisor.com/

📝 Enhancement Note: DataVisor's position as a leader in AI-powered fraud and risk management SaaS is critical context. This means the UX designer will be working with complex data, sophisticated algorithms, and enterprise-level security concerns. The culture is described as "open, positive, collaborative, and results-driven," which is typical for successful tech companies aiming for rapid growth and innovation.

📈 Career & Growth Analysis

Operations Career Level: Principal/Senior UX Product Designer. This is a senior individual contributor role with leadership responsibilities, focusing on strategic design direction, complex problem-solving, and mentorship. It sits at the top tier of individual contributor design roles, often serving as a stepping stone to design management or principal architect positions.

Reporting Structure: The role likely reports to a Director of Product Design or Head of Product, working closely with Product Managers and Engineering Leads. This structure allows for significant influence on product strategy while maintaining a focus on design execution.

Operations Impact: The UX design directly impacts the usability and effectiveness of DataVisor's Risk Platform. By creating intuitive dashboards, efficient investigation workflows, and clear reporting tools, this role will:

• Enhance Customer Adoption & Retention: A superior user experience leads to higher customer satisfaction and reduces churn.
• Improve Operational Efficiency for Users: Streamlining workflows for analysts and investigators directly translates to cost savings and increased productivity for DataVisor's clients.
• Support GTM Efforts: A well-designed, user-friendly platform is a significant selling point for the sales team, contributing to lead generation and deal closure.
• Drive Product Innovation: By understanding user needs and market trends, the designer can influence the product roadmap, ensuring DataVisor remains competitive.

Growth Opportunities:

• Design Leadership: Potential to grow into a lead designer for specific product areas, or a design manager role overseeing a team of designers.
• Strategic Product Influence: Deeper involvement in product strategy, roadmap planning, and business decision-making.
• Specialization: Opportunity to become a deep subject matter expert in UX for fraud detection, AML, or AI/ML platforms.
• Mentorship & Skill Development: Continued opportunities to mentor designers, refine leadership skills, and stay at the forefront of UX design trends and technologies.

📝 Enhancement Note: This role is positioned for impact and growth. The "Principal/Senior" title, combined with the responsibility for overall UX strategy, indicates a high level of trust and autonomy. The growth opportunities lean towards both leadership and deep subject matter expertise within a critical, high-demand tech sector.

🌐 Work Environment

Office Type: While the job is listed as "TELECOMMUTE" and "Remote," the location is Mountain View, California. This suggests that while remote work is the primary arrangement, there may be an office available for hybrid work, team meetings, or collaboration sessions. Companies often maintain physical offices for strategic reasons, even with a remote-first or hybrid policy.

Office Location(s): DataVisor's headquarters are in Mountain View, California. This provides a primary hub for potential in-person collaboration or team events if the company operates a hybrid model.

Workspace Context:

• Remote Collaboration Tools: Expect extensive use of collaboration and communication tools (e.g., Slack, Zoom, Miro, Figma) to facilitate seamless teamwork across distributed team members.
• Agile & Iterative Environment: The work environment is likely fast-paced and iterative, requiring adaptability and a proactive approach to problem-solving.
• Cross-Functional Interaction: Frequent interaction with product managers, engineers, data scientists, and potentially sales and customer success teams, fostering a dynamic and interconnected work setting.
• Access to Tools: While remote, the company will likely provide necessary software licenses and potentially hardware to ensure productivity.

Work Schedule:

• Full-time, typically 40 hours per week.
• The remote nature allows for significant flexibility in structuring the workday, enabling professionals to balance personal commitments with work responsibilities, provided they are available for scheduled meetings and collaborative sessions during core business hours.

📝 Enhancement Note: The "TELECOMMUTE" designation combined with a specific US location strongly implies a remote-first or hybrid-flexible model. For a Principal/Senior role, flexibility is often a key component, allowing individuals to optimize their work environment for deep thinking and focused design tasks.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with a recruiter to assess overall fit, experience, and salary expectations.
2. Hiring Manager Interview: Discussion with the hiring manager (likely a Design Lead or Head of Product) to delve deeper into your experience, approach to UX strategy, and leadership capabilities.
3. Portfolio Review & Design Challenge:
   • Portfolio Presentation: A dedicated session where you present 2-3 key case studies from your portfolio, focusing on your process, decision-making, and impact. Be prepared to discuss your role, the challenges, solutions, and outcomes.
   • Design Challenge (Potential): You may be given a take-home assignment or an in-person/virtual whiteboard exercise to solve a specific design problem relevant to DataVisor's platform. This assesses your problem-solving skills, design thinking, and ability to articulate solutions under pressure.
4. Cross-Functional Interviews: Meetings with key stakeholders from Product Management, Engineering, and Data Science to assess collaboration skills, technical understanding, and alignment with team dynamics.
5. Final Interview: Often with a senior executive (e.g., VP of Product, CTO) to discuss strategic alignment, cultural fit, and long-term vision.

Portfolio Review Tips:

• Focus on Impact: For each case study, clearly articulate the problem, your specific contributions, the design process followed, the challenges encountered, the solutions implemented, and, most importantly, the measurable outcomes or business impact. Quantify results whenever possible (e.g., "reduced task completion time by X%", "increased user engagement by Y%").
• Showcase Your Process: Demonstrate your analytical and problem-solving approach. Include wireframes, user flows, research findings, and iterations to illustrate how you arrived at your final designs.
• Tailor to Enterprise SaaS: Highlight experience with complex B2B SaaS applications, data-rich dashboards, and workflow optimization. This is DataVisor's core domain.
• Be Prepared for Deep Dives: Expect questions about your design decisions, trade-offs you made, how you handled conflicting requirements, and your collaboration style.
• Highlight Leadership & Mentorship: For a Principal/Senior role, be ready to discuss instances where you've led design initiatives, mentored junior designers, or influenced product strategy.

Challenge Preparation:

• Understand the Domain: Research DataVisor, their product, the fraud detection industry, and common UX challenges in enterprise SaaS.
• Practice Problem-Solving: Work through hypothetical design problems related to data visualization, complex dashboards, or user workflows. Think about user needs, business goals, and technical constraints.
• Articulate Your Thinking: Practice explaining your thought process clearly and concisely, especially when working through a live exercise. Focus on your approach rather than just the final solution.
• Consider Scalability and Usability: For a platform like DataVisor's, consider how your designs would scale across different user roles and use cases, and how they would be intuitive for enterprise users.

📝 Enhancement Note: The interview process for a Principal/Senior role is rigorous. The portfolio review is the cornerstone, and candidates must be prepared to articulate their strategic thinking and impact. The potential for a design challenge underscores the need for practical problem-solving skills.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design Software: Figma (highly probable, industry standard for collaboration), Sketch, Adobe Creative Suite (Illustrator, Photoshop).
• Prototyping Tools: Figma, InVision, Axure RP, or similar for creating interactive prototypes.
• Design System Management: Experience with or understanding of how design systems are built and maintained, potentially using tools like Storybook or internal platforms.

Analytics & Reporting:

• Web Analytics: Google Analytics (explicitly mentioned), Adobe Analytics, or similar platforms for tracking user behavior.
• Data Analysis Tools: Familiarity with using data from logs, databases, or BI tools to inform design decisions. Potentially SQL for data extraction.
• User Feedback Platforms: Tools for managing user surveys and feedback (e.g., SurveyMonkey, Typeform, UserVoice).

CRM & Automation:

• While not directly a UX tool, understanding how CRM systems (e.g., Salesforce) and marketing automation platforms are used by enterprise clients can provide context for user roles and data flow.

Collaboration & Project Management:

• Communication: Slack, Microsoft Teams.
• Project Management: Jira, Asana, Trello, or similar tools used by engineering and product teams.
• Documentation: Confluence, Google Workspace.

📝 Enhancement Note: Proficiency in Figma is almost a de facto requirement for modern UX roles, especially in collaborative, remote environments. The mention of Google Analytics and logs for user usage patterns is specific and important for candidates to highlight. Understanding the tech stack of the product (Angular/React, D3.js) is also beneficial for designers to inform their work.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of enterprise users, ensuring the platform is not just powerful but also usable and effective.
• Data-Driven Innovation: Leveraging data—from user analytics to machine learning insights—to guide product development, design iterations, and strategic decisions.
• Collaboration & Transparency: Fostering an open environment where cross-functional teams work together, share knowledge, and provide constructive feedback to achieve shared goals.
• Results-Oriented: A focus on delivering tangible outcomes and measurable impact, both for DataVisor's clients and the company's business objectives.
• Excellence & Continuous Improvement: Striving for high quality in design and execution, and embracing a mindset of ongoing learning and process optimization.

Collaboration Style:

• Integrated Teams: Designers work closely within agile squads, embedded with product managers and engineers, participating in all phases of the product lifecycle from ideation to launch and iteration.
• Constructive Feedback Loops: Regular design critiques, peer reviews, and feedback sessions are likely integral to ensuring design quality and alignment.
• Proactive Communication: Given the remote nature, proactive and clear communication via tools like Slack and Zoom is essential for effective collaboration and alignment.
• Shared Ownership: A culture where design, product, and engineering share ownership of the product's success, working collaboratively to overcome challenges and achieve objectives.

📝 Enhancement Note: The company culture is described as "open, positive, collaborative, and results-driven." This suggests an environment where designers are empowered to contribute strategically and work effectively with other departments to achieve business goals. The emphasis on data and user-centricity aligns well with a mature SaaS product organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Balancing the need for powerful, feature-rich functionality in fraud detection and risk management with the requirement for an intuitive and scalable user interface for sophisticated enterprise users.
• Data Visualization Clarity: Effectively visualizing complex, high-volume data sets in a way that provides clear, actionable insights to analysts and investigators, avoiding information overload.
• Cross-Functional Alignment: Ensuring consistent UX vision and execution across multiple product initiatives and collaborating effectively with diverse teams (engineering, data science, product) with potentially different priorities.
• Remote Collaboration Dynamics: Maintaining strong team cohesion, effective communication, and a shared design vision in a fully remote or hybrid work environment.
• Staying Ahead of Evolving Threats: Designing for a dynamic threat landscape where new fraud patterns and risk factors emerge constantly, requiring adaptable and forward-thinking UX solutions.

Learning & Development Opportunities:

• Industry-Specific Knowledge: Gaining deep expertise in the fraud detection, AML, and risk management domains, understanding the unique challenges and workflows of users in these fields.
• Advanced UX Techniques: Opportunities to hone skills in areas like complex data visualization, information architecture for large-scale platforms, and advanced user research methodologies.
• Leadership and Mentorship: Developing leadership skills through mentoring junior designers, leading key design initiatives, and potentially influencing product strategy at a higher level.
• Technology Stack Exposure: Working with modern web technologies (Angular/React, D3.js) and AI/ML platforms, broadening technical understanding.
• Professional Networking: Engaging with a community of designers and product professionals within a growing, innovative tech company.

📝 Enhancement Note: The challenges presented are typical for senior roles in complex B2B SaaS environments, especially those involving data-intensive and security-critical applications. The growth opportunities are robust, offering pathways for both technical specialization and leadership development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you led the UX strategy for a complex enterprise SaaS platform. What was your process, and what was the impact?" (Focus on strategic thinking, ownership, and measurable results.)
• "How do you approach designing intuitive dashboards and investigation workflows for users dealing with high volumes of complex data?" (Demonstrate your process for data visualization, user task analysis, and simplifying complexity.)
• "Walk us through your experience building or contributing to a design system. What are the key benefits, and how do you ensure its adoption and maintenance?" (Highlight your understanding of scalability, consistency, and collaboration.)
• "How do you use user research and analytics data to inform your design decisions, especially in a B2B context?" (Showcase your data-driven approach and methods for gathering user insights.)
• "Describe a situation where you had to balance conflicting requirements from different stakeholders (e.g., Product, Engineering, Sales). How did you resolve it?" (Assess your negotiation, collaboration, and problem-solving skills.)

Company & Culture Questions:

• "What interests you specifically about DataVisor and our mission in fraud and risk management?" (Research DataVisor's mission, recent news, and the importance of their work.)
• "How do you see your role contributing to a 'results-driven' and 'collaborative' culture?" (Align your values and work style with the company's described culture.)
• "What are your expectations regarding team structure and collaboration in a remote-first environment?" (Show you understand the dynamics of distributed teams.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role and responsibilities, the user/business goals, your design process (research, ideation, iteration, testing), the final solution, and the quantifiable impact.
• Highlight "Why": Don't just show what you did; explain why you made specific design choices. Connect your decisions back to user needs, business objectives, or technical constraints.
• Showcase Process Artifacts: Include wireframes, user flows, prototypes, research summaries, and design system components to illustrate your methodology.
• Focus on Collaboration: Mention how you worked with Product Managers, Engineers, and other stakeholders throughout the process.
• Be Ready for Technical Questions: Given the mention of HTML, CSS, JS, and specific frameworks, be prepared to discuss your understanding of front-end technologies and how they influence design.
• Practice Your Delivery: Rehearse your presentation to ensure it flows smoothly, stays within the allocated time, and you can answer questions confidently.

📝 Enhancement Note: Preparing for this role requires not just showcasing design skills but also demonstrating strategic thinking, leadership potential, and a deep understanding of B2B SaaS product development. The interview process will likely assess how well a candidate can integrate into a high-performing, collaborative team.

📌 Application Steps

To apply for this Principal/Senior UX Product Designer position:

• Submit your application through the provided Workable link.
• Tailor Your Resume: Highlight your 10+ years of experience in B2B SaaS, specific achievements in designing complex enterprise applications, workflow tools, and data-rich dashboards. Use keywords from the job description such as "UX strategy," "design systems," "user research," "prototyping," "enterprise applications," and "SaaS platforms."
• Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your experience with complex enterprise SaaS products, data visualization, and workflow optimization. Ensure each case study clearly outlines the problem, your process, your specific contributions, and the measurable impact.
• Prepare Your Portfolio Presentation: Practice presenting your selected case studies, focusing on your strategic thinking, design process, and ability to articulate outcomes. Be ready to discuss your role in detail and answer in-depth questions about your design decisions.
• Research DataVisor: Understand DataVisor's product offerings, target market (fraud detection, AML), AI/ML focus, and company culture. This will help you tailor your application and articulate your interest effectively.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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