Principal Web UI software developer (vue.js)

📍 Job Overview

Job Title: Principal Web UI Software Developer (Vue.js) Company: Sutherland Location: Sofia, Bulgaria Job Type: Full-time Category: Software Development / Web UI Engineering Date Posted: 2025-09-23 Experience Level: 5-10 Years Remote Status: On-site

🚀 Role Summary

• Lead the architectural design, development, and implementation of scalable, high-quality web UI applications and backend services leveraging Vue.js and Node.js.
• Assume full-stack ownership across the software development lifecycle, from initial concept and design through to deployment, maintenance, and optimization.
• Contribute to and influence the technical roadmap, architectural decisions, and technology stack choices for the company's core contact center platform.
• Develop and maintain cross-platform applications ensuring seamless functionality across both Windows and Linux operating systems.
• Champion code quality, implement automated testing strategies, and conduct rigorous code reviews to ensure software robustness and reliability.

📝 Enhancement Note: This role is focused on a Principal level developer, implying leadership in technical decision-making, mentorship of junior developers, and a significant impact on the platform's architecture and future direction within the contact center technology space.

📈 Primary Responsibilities

• Architect, design, and implement robust, scalable, and performant user interfaces using Vue.js, adhering to best practices in front-end development.
• Develop and maintain efficient, high-performance backend services using Node.js, focusing on API design, data management, and system integration.
• Drive the adoption of coding standards, conduct thorough code reviews, and advocate for comprehensive automated testing strategies (unit, integration, end-to-end) to ensure software quality and stability.
• Collaborate closely with Product Management and UX/UI Designers to translate business requirements and user experience goals into effective technical solutions.
• Troubleshoot and resolve complex technical issues, optimize application performance, and proactively identify potential system bottlenecks or areas for improvement.
• Contribute to the technical roadmap, evaluating and recommending new technologies and architectural patterns to enhance the contact center platform's capabilities.
• Ensure applications are developed with cross-platform compatibility in mind, supporting both Windows and Linux environments seamlessly.
• Mentor and guide junior engineers, fostering a culture of technical excellence, knowledge sharing, and continuous learning within the development team.

📝 Enhancement Note: The responsibilities highlight a blend of hands-on development, architectural input, and leadership. The emphasis on "full-stack ownership" and "cross-platform development" suggests a need for versatility and a deep understanding of how front-end and back-end components interact within a defined operating system ecosystem.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Computer Science, Software Engineering, or a closely related technical field, or equivalent practical experience demonstrating a strong foundation in software development principles. Experience: A minimum of 5 years of progressive experience in professional software development, with a substantial focus on full-stack web application development, demonstrating a track record of delivering complex projects.

Required Skills:

• Vue.js: Deep expertise in building complex, scalable, and maintainable user interfaces with Vue.js, including advanced component composition and lifecycle management.
• JavaScript/TypeScript: Strong proficiency in modern JavaScript (ES6+) and TypeScript, including understanding of asynchronous programming patterns and module systems.
• HTML5/CSS3: Advanced understanding of semantic HTML5, modern CSS3 features, responsive design principles, and experience with CSS preprocessors like Sass or Less.
• State Management: Proven experience with state management libraries such as Vuex or Pinia for managing complex application states effectively.
• Node.js: Extensive experience developing robust, performant, and scalable backend services using Node.js, with a strong understanding of its event-driven architecture.
• Node.js Frameworks: Proficiency with popular Node.js frameworks like Express.js or NestJS for building efficient backend APIs.
• RESTful APIs: Strong understanding of designing, developing, and consuming RESTful APIs, including principles of API versioning, authentication, and error handling.
• Relational Databases: "Must-have" strong knowledge of relational database principles, including schema design, normalization, SQL querying, indexing, and performance tuning. Experience with databases such as PostgreSQL, MySQL, or SQL Server is essential.
• Version Control: Proficient with Git and collaborative development workflows, including branching strategies, pull requests, and code merging.
• Agile Methodologies: Experience working effectively within Agile development environments, such as Scrum or Kanban, participating in ceremonies and adapting to iterative development cycles.
• Problem-Solving & Analytical Skills: Excellent analytical and problem-solving abilities with a meticulous attention to detail, capable of dissecting complex technical challenges.
• Communication: Strong verbal and written communication skills, with the ability to articulate technical concepts clearly and concisely to both technical and non-technical stakeholders.

Preferred Skills:

• Real-time Communication Technologies: Experience with WebSockets, Socket.IO, or similar technologies for implementing real-time features like live chat, agent status updates, and dynamic data synchronization.
• Call Center Workflows & KPIs: Understanding of common contact center operational workflows (e.g., inbound/outbound calls, IVR, ACD, CRM integration) and key performance indicators (KPIs) such as Average Handling Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), and Net Promoter Score (NPS).
• Cloud Platforms: Experience with major cloud platforms (AWS, Azure, GCP) and familiarity with their relevant services for application deployment, scaling, and management.
• UI Component Libraries: Familiarity with popular UI component libraries such as Vuetify, Element UI, or Ant Design for accelerating UI development.

📝 Enhancement Note: The emphasis on "Principal" level suggests a need for deep technical expertise across the full stack, strong architectural thinking, and the ability to mentor. The inclusion of specific call center KPIs and real-time communication technologies points towards the domain of customer interaction platforms, requiring candidates to understand the business context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a portfolio showcasing significant contributions to complex web UI applications built with Vue.js, highlighting architectural patterns and scalability considerations.
• Include examples of full-stack projects where you've developed and deployed Node.js backend services, detailing API design and database interactions.
• Present case studies that illustrate your problem-solving approach, particularly in optimizing performance, resolving intricate bugs, or implementing new features from concept to production.
• Provide evidence of your understanding of relational database design and SQL optimization, perhaps through schema diagrams or performance tuning examples.
• Showcase experience with version control workflows (Git) and collaboration tools, demonstrating your ability to work effectively in a team environment.

Process Documentation:

• Be prepared to discuss your process for designing and architecting new features or applications, including how you gather requirements, make technology choices, and plan for scalability.
• Articulate your approach to code quality assurance, including your strategies for code reviews, unit testing, integration testing, and ensuring adherence to coding standards.
• Explain your methods for troubleshooting and debugging complex issues, detailing how you diagnose problems, identify root causes, and implement effective solutions.
• Describe your experience with Agile development methodologies, including how you participate in sprint planning, daily stand-ups, and retrospective meetings to drive efficient project delivery.

📝 Enhancement Note: For a Principal role, the portfolio should not just show completed projects but also the thought process, architectural decisions, and problem-solving methodologies that led to successful outcomes, especially in a full-stack context. Demonstrating impact on performance and scalability will be key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Principal Web UI Software Developers with 5-10 years of experience in Sofia, Bulgaria, a competitive salary range would typically fall between 7,000 BGN to 12,000 BGN gross per month. This estimate reflects the demand for senior full-stack expertise, the cost of living in Sofia, and the specialized nature of developing complex contact center platforms.

Benefits:

• Long-term job security: Offered through a permanent employment contract, providing stability and commitment.
• Comprehensive insurance: Includes additional health and life insurance coverage, ensuring well-being and security.
• Generous annual leave: Provides ample time for rest and personal pursuits, promoting work-life balance.
• Employee perks: Benefits such as food vouchers and paid breaks enhance daily work experience and convenience.
• Competitive compensation: A competitive salary package designed to attract and retain top talent.
• Clear career progression: Defined pathways for professional growth and advancement within the organization.
• World-class training: Access to high-quality on-the-job training to foster continuous skill development and career enhancement.

Working Hours: The standard working hours are expected to be 40 hours per week, aligning with typical full-time employment. While the role is on-site, there may be flexibility in daily start and end times, subject to team coordination and operational needs.

📝 Enhancement Note: The salary estimate is based on publicly available data for senior software development roles in Sofia, Bulgaria, considering the specific technologies (Vue.js, Node.js) and the "Principal" level. The benefits package is comprehensive, offering a mix of financial security, health support, and professional development opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO) and Technology Services, with a strong focus on leveraging Artificial Intelligence, Automation, and Cloud Engineering to drive digital transformation for clients. Sutherland's clients include iconic global brands. Company Size: Sutherland is a large, global enterprise, typically employing thousands of people worldwide. This size offers opportunities for diverse projects, cross-functional collaboration, and exposure to various business units and client needs. For a developer, this means working within a structured environment with established processes, but also the potential to influence significant technological initiatives. Founded: Sutherland was founded in 1980. This long history suggests a stable company with deep industry experience and a proven track record in adapting to technological shifts and evolving market demands.

Team Structure:

• The development team is likely structured around specific product lines or platform components, such as the contact center platform mentioned. Within this, you might find specialized sub-teams focusing on front-end, back-end, data engineering, or DevOps.
• Reporting structures will likely follow a standard hierarchy, with individual contributors reporting to a Team Lead or Engineering Manager, who in turn reports to higher levels of management within the technology organization.
• Cross-functional collaboration is essential, with close working relationships expected between development teams, Product Management, UX/UI Design, Quality Assurance, and potentially client-facing operations teams to ensure the platform meets business and user needs effectively.

Methodology:

• Data Analysis & Insights: Sutherland leverages advanced analytics and AI to provide insights for its clients. Development teams are expected to support this by building robust data pipelines, ensuring data integrity, and developing features that enable data-driven decision-making.
• Workflow Planning & Optimization: The company's core business is optimizing business processes. Development teams play a crucial role in building and enhancing software platforms that automate and streamline these workflows for clients.
• Automation & Efficiency Practices: A key aspect of Sutherland's value proposition is automation. Development teams are expected to implement efficient coding practices, explore automation opportunities within the development lifecycle (e.g., CI/CD), and build automated features within the product itself.

Company Website: https://www.sutherlandglobal.com/

📝 Enhancement Note: Sutherland operates as a large BPO and technology services provider. This means the development team is likely building solutions that directly support client operations, often in the customer service or contact center space. The company's emphasis on AI, automation, and digital transformation suggests a forward-thinking technology environment.

📈 Career & Growth Analysis

Operations Career Level: Principal Web UI Software Developer. This designation signifies a senior-level individual contributor role. It implies a high degree of technical expertise, autonomy, and leadership in guiding technical direction and best practices within the web UI and full-stack development domains. The role likely involves mentoring junior developers, influencing architectural decisions, and tackling the most complex technical challenges. Reporting Structure: Typically, a Principal Developer would report to an Engineering Manager or Director of Engineering. They would also work closely with Product Managers, UX Designers, and other senior technical leads across different engineering disciplines. The structure emphasizes collaboration and influence rather than direct management of people, though mentorship is a key component. Operations Impact: This role has a direct impact on the functionality, performance, and user experience of Sutherland's contact center platform. By developing robust, scalable, and user-friendly interfaces and backend services, the developer contributes to the efficiency and effectiveness of Sutherland's own operations and, critically, the operations of its clients. High-quality software directly translates to better client outcomes, reduced operational costs, and improved customer satisfaction for the end-users of the platform.

Growth Opportunities:

• Technical Specialization: Deepen expertise in specific areas like front-end architecture, real-time communication protocols, or specific cloud services.
• Architectural Leadership: Transition into roles focused purely on software architecture, designing complex systems and defining technical strategies for larger product lines.
• Team Leadership/Management: Move into a Team Lead or Engineering Management role, focusing on people management, project delivery, and team development.
• Cross-functional Exposure: Gain experience in adjacent areas like DevOps, Quality Assurance, or Product Management, broadening overall understanding of the software development lifecycle and business operations.
• Industry Expertise: Develop specialized knowledge in contact center technologies, AI, and automation, becoming a subject matter expert in these critical domains.

📝 Enhancement Note: The "Principal" title indicates a significant growth path, moving beyond pure coding to influencing technology strategy, mentoring, and potentially leading technical initiatives. The growth opportunities are geared towards deepening technical mastery or transitioning into leadership.

🌐 Work Environment

Office Type: The role is advertised as "On-site" in Sofia, Bulgaria. This suggests a traditional office environment where collaboration, in-person brainstorming, and direct interaction with colleagues are prioritized. The office will likely be equipped with standard business amenities and technology infrastructure. Office Location(s): Sofia, Bulgaria. Specific details regarding the office building or its exact location within Sofia are not provided but are typical for a large corporate presence. Candidates should expect a professional office setting in a business district.

Workspace Context:

• As an on-site role, the workspace will facilitate direct collaboration with team members, fostering a dynamic and interactive development environment conducive to pair programming, whiteboarding sessions, and spontaneous problem-solving discussions.
• The office will likely be equipped with modern developer workstations, high-speed internet, and access to necessary software licenses and development tools required for full-stack development.
• Opportunities for interaction with a diverse range of professionals, including product managers, designers, other engineers, and potentially client stakeholders during specific project phases, will be readily available.

Work Schedule: The typical work schedule will be based on a 40-hour work week. While the role is on-site, there might be some degree of flexibility regarding daily start and end times, provided that core working hours and team collaboration needs are met. This flexibility can aid in managing personal schedules while ensuring team availability for critical tasks and meetings.

📝 Enhancement Note: The on-site nature of the role suggests a preference for in-person collaboration and team synergy, which can be beneficial for complex problem-solving and knowledge transfer, especially for a Principal-level role involving mentorship.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or HR representative will likely conduct an initial phone screen to assess basic qualifications, experience, and cultural fit, and to provide an overview of the role and company. Be prepared to articulate your key Vue.js and Node.js achievements.
• Technical Interview(s): Expect one or more technical interviews focusing on your full-stack development skills. This may include:
  • Code challenges: Live coding exercises in JavaScript, Vue.js, or Node.js to assess problem-solving and coding proficiency.
  • System design discussion: Questions about architecting scalable web applications, API design, database strategies, and cross-platform considerations.
  • Technical deep dives: In-depth questions about Vue.js concepts (state management, component lifecycle), Node.js internals, asynchronous programming, and database principles.
  • Portfolio review: A discussion where you walk through selected projects from your portfolio, explaining your role, technical decisions, challenges, and outcomes.
• Team/Manager Interview: An interview with the hiring manager and/or potential team members to evaluate your fit within the team's dynamic, your collaboration style, and your understanding of the company's mission and values.
• Final Interview (Potentially): A final interview with a senior leader, which might focus more on strategic thinking, leadership potential, and overall alignment with the company's goals.

Portfolio Review Tips:

• Curate selectively: Choose 2-3 of your most impactful projects that best demonstrate your Vue.js, Node.js, and full-stack capabilities, especially those related to complex UIs, scalable backends, or cross-platform development.
• Focus on impact and process: For each project, clearly articulate the problem you solved, your specific contributions, the technologies used, the architectural decisions you made, the challenges you overcame, and the quantifiable results or business impact.
• Highlight problem-solving: Be ready to discuss a specific technical challenge you encountered and how you approached its resolution, demonstrating your analytical and debugging skills.
• Explain architectural choices: For a Principal role, be prepared to justify your architectural decisions, discuss trade-offs, and explain how your designs ensure scalability, maintainability, and performance.
• Prepare for code walk-throughs: Be ready to navigate through relevant code snippets or a demo of your projects to illustrate your implementation details and coding practices.

Challenge Preparation:

• Practice core algorithms and data structures: Brush up on common algorithms (sorting, searching) and data structures (arrays, linked lists, trees, graphs) as they are fundamental to many coding challenges.
• Master Vue.js and Node.js fundamentals: Ensure you have a solid grasp of core concepts, common patterns, and best practices for both frameworks.
• Understand system design principles: Prepare for questions related to designing scalable, resilient, and performant web applications, including topics like microservices, caching, load balancing, and database scaling.
• Simulate interview conditions: Practice answering questions under timed conditions, articulating your thought process clearly and concisely, as if you were in a live interview setting.

📝 Enhancement Note: The interview process for a Principal role is rigorous, focusing not just on coding ability but also on architectural thinking, problem-solving skills, and the ability to mentor and lead. A well-prepared portfolio and clear communication of technical decision-making are crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Vue.js: The core JavaScript framework for building interactive user interfaces. Proficiency expected in Vue 2/3, its ecosystem, including Vue Router and potentially Nuxt.js.
• Node.js: The JavaScript runtime environment for server-side development. Expertise required in building backend services and APIs.
• JavaScript/TypeScript: The foundational languages for both front-end and back-end development. TypeScript is highly preferred for its static typing benefits.
• Express.js / NestJS: Popular Node.js frameworks for building web applications and APIs, providing structure and utilities for server-side development.
• SQL Databases (PostgreSQL, MySQL, SQL Server): Essential for relational data storage, requiring strong SQL querying, schema design, and performance tuning skills.
• Git: The standard for version control, used for managing code repositories, collaboration, and tracking changes.

Analytics & Reporting:

• While not explicitly listed as primary tools for this role, developers will likely interact with systems that generate reports or require data for analysis. Understanding how to instrument code for analytics or integrate with reporting tools may be beneficial.

CRM & Automation:

• CRM Integration: Experience integrating front-end and back-end applications with Customer Relationship Management (CRM) systems (e.g., Salesforce, Dynamics 365) is a strong plus, given the contact center context.
• Automation Tools: Familiarity with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions) for automating build, test, and deployment processes is highly desirable for efficient software delivery.
• Real-time Communication Libraries (WebSockets, Socket.IO): Crucial for features like live chat, agent status updates, and real-time data feeds within the contact center platform.

📝 Enhancement Note: The technology stack is modern and full-stack oriented, emphasizing JavaScript/TypeScript across both front-end and back-end. Strong database skills and familiarity with real-time communication technologies are key differentiators for this role within the contact center domain.

👥 Team Culture & Values

Operations Values:

• Quality & Reliability: A strong emphasis on delivering high-quality, stable, and reliable software solutions is paramount, given the critical nature of contact center operations.
• Efficiency & Optimization: A drive to continuously improve processes, code performance, and system efficiency is expected, aligning with Sutherland's core business of optimizing operations.
• Collaboration & Teamwork: As an on-site role, a collaborative spirit and the ability to work effectively with cross-functional teams are highly valued.
• Innovation & Continuous Learning: An openness to exploring new technologies and methodologies, and a commitment to ongoing professional development, are encouraged to stay ahead in the rapidly evolving tech landscape.
• Customer Focus: An understanding that the ultimate goal is to serve clients effectively, meaning development efforts should be aligned with client needs and business outcomes.

Collaboration Style:

• Proactive Communication: Expect an environment where open and proactive communication is the norm, facilitating smooth collaboration across different departments and roles.
• Constructive Feedback: A culture that encourages giving and receiving constructive feedback, particularly during code reviews and project discussions, to foster continuous improvement.
• Knowledge Sharing: Opportunities to share expertise through internal presentations, documentation, or informal team sessions, promoting a learning-oriented environment.
• Agile Principles: Collaboration will likely be structured around Agile methodologies, emphasizing iterative development, cross-functional teamwork, and adaptability.

📝 Enhancement Note: The culture at Sutherland, as implied by its industry and focus on digital transformation, likely values a blend of technical excellence, client focus, and collaborative problem-solving. The emphasis on efficiency and optimization aligns well with operations-centric roles.

⚡ Challenges & Growth Opportunities

Challenges:

• Complex System Integration: Integrating diverse systems within a contact center environment (CRM, telephony, analytics, AI tools) can present significant technical challenges requiring robust API management and data synchronization strategies.
• Real-time Performance Demands: Ensuring low latency and high availability for real-time communication features (like live chat or agent status updates) requires meticulous optimization of both front-end and back-end code, as well as infrastructure.
• Cross-Platform Consistency: Maintaining seamless functionality and consistent user experience across both Windows and Linux environments can be complex due to underlying OS differences and dependencies.
• Evolving Technology Landscape: Keeping pace with rapid advancements in JavaScript frameworks, Node.js ecosystem, and cloud technologies requires continuous learning and adaptation.
• Legacy System Interaction: Depending on the platform's history, there may be challenges in integrating modern Vue.js/Node.js applications with older systems or services.

Learning & Development Opportunities:

• Specialized Training: Access to world-class on-the-job training can provide opportunities to deepen expertise in Vue.js, Node.js, cloud platforms, and real-time communication technologies.
• Industry Certifications: Potential to pursue certifications in cloud platforms (AWS, Azure, GCP) or specific development methodologies.
• Mentorship Programs: As a Principal Developer, you'll have opportunities to mentor junior engineers, which is a significant growth opportunity for leadership and communication skills.
• Exposure to AI & Automation: Working on Sutherland's AI and automation initiatives provides a chance to learn cutting-edge technologies and their application in business processes.
• Client Interaction Exposure: Opportunities to understand client needs and operational challenges firsthand, providing valuable business context and shaping technical solutions.

📝 Enhancement Note: The challenges are typical for senior developers working on complex, enterprise-level platforms with real-time requirements. The growth opportunities are strong, particularly in gaining specialized domain knowledge within the contact center technology space and advancing into leadership roles.

💡 Interview Preparation

Strategy Questions:

• Technical Strategy: "Describe the architectural considerations for building a scalable, real-time chat application using Vue.js and Node.js. What potential bottlenecks would you anticipate, and how would you address them?" (Focus on scalability, state management, WebSockets, database performance).
• Collaboration & Problem Solving: "Walk me through a challenging technical problem you faced on a full-stack project. How did you diagnose it, what steps did you take to resolve it, and what did you learn from the experience?" (Highlight your analytical process, debugging skills, and ability to learn).
• Process & Methodology: "How do you ensure code quality and maintainability in a fast-paced development environment? Discuss your approach to code reviews, testing, and adhering to coding standards." (Emphasize your commitment to best practices and quality assurance).

Company & Culture Questions:

• Company Impact: "Based on your understanding of Sutherland's business, how do you see this role contributing to the company's mission of 'Unlocking digital performance'?" (Research Sutherland's services, AI/automation focus, and client solutions).
• Team Dynamics: "How do you approach collaboration with cross-functional teams like Product Management and UX/UI Design? Describe a situation where you had to align technical constraints with design requirements." (Focus on communication, compromise, and shared goals).
• Operations Understanding: "What are your thoughts on the importance of understanding contact center KPIs and workflows for a developer working on this platform?" (Show awareness of the business domain and how technology supports operations).

Portfolio Presentation Strategy:

• Structure: For each project, follow a STAR (Situation, Task, Action, Result) or similar framework. Clearly state the project's goal, your specific role and tasks, the actions you took (technical decisions, implementation details), and the measurable results or impact.
• Technical Depth: Be prepared to dive into specific code snippets, architectural diagrams, or database schemas to illustrate your technical expertise and decision-making process.
• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your work, e.g., "improved page load times by X%," "reduced API response time by Y ms," "handled Z concurrent users."
• Showcase Vue.js & Node.js Mastery: Ensure your chosen projects prominently feature your skills in these core technologies, highlighting advanced patterns or complex implementations.
• Anticipate Questions: Think about potential questions interviewers might ask about your projects and prepare concise, insightful answers.

📝 Enhancement Note: Preparation should focus on demonstrating not just technical proficiency but also strategic thinking, problem-solving capabilities, and an understanding of how development impacts business operations, especially within the contact center domain.

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📌 Application Steps

To apply for this Principal Web UI Software Developer position:

• Submit your application through the provided link on the Sutherland careers portal.
• Portfolio Customization: Tailor your resume and portfolio to highlight your most relevant Vue.js, Node.js, and full-stack development experience. Select 2-3 key projects that showcase your architectural thinking, problem-solving skills, and impact on performance or scalability, especially if they touch upon real-time features or complex UIs.
• Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, emphasizes your expertise in Vue.js, Node.js, SQL, and other required technologies, and quantifies your achievements with specific metrics where possible. Use keywords naturally integrated throughout your experience descriptions.
• Interview Preparation: Practice discussing your portfolio projects in detail, focusing on your technical decisions, problem-solving approaches, and collaborative experiences. Prepare for technical questions covering JavaScript/TypeScript, Vue.js state management, Node.js backend patterns, API design, and relational database principles.
• Company Research: Familiarize yourself with Sutherland's services, its focus on AI, automation, and digital transformation, and its role in the contact center industry. Understand how your technical contributions align with the company's overall mission and client success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.