Multimedia Design Manager (EdTech, Digital Learning Landscape)

📍 Job Overview

Job Title: Multimedia Design Manager (EdTech, Digital Learning Landscape) Company: RS Consult Location: South Africa (Remote) Job Type: Full-Time Category: Operations - Media & Content Production Management Date Posted: 2025-10-20 Experience Level: Mid-Level (2-5 Years) Remote Status: Fully Remote

🚀 Role Summary

• Oversee the end-to-end multimedia content production lifecycle, ensuring high-quality, engaging, and accessible digital learning materials.
• Manage projects, timelines, and budgets for video, audio, and graphic design assets within a dynamic EdTech startup environment.
• Drive continuous improvement in media production workflows, leveraging AI and emerging technologies for enhanced efficiency and creativity.
• Collaborate cross-functionally with Learning Experience Designers, marketing, and external vendors to deliver cohesive learning experiences.
• Maintain and evolve media production standards, ensuring brand alignment, inclusivity, and educational effectiveness across all content.

📝 Enhancement Note: While titled "Multimedia Design Manager," the core responsibilities and required skills lean heavily into operations management for media production. The role requires strategic oversight of content development, vendor management, process optimization, and budget tracking, aligning it with an operations function within a creative context. The "EdTech, Digital Learning Landscape" focus indicates a need for understanding pedagogical principles in content creation.

📈 Primary Responsibilities

• Content Development & Production Management:
  • Collaborate with Learning Experience Designers (LXDs), marketing, and other internal stakeholders to conceptualize and produce engaging multimedia content that enhances the learning experience.
  • Review, edit, and rigorously evaluate the accuracy, consistency, and quality of all media assets, ensuring strict adherence to company brand guidelines and established media production standards.
  • Manage the complete production pipeline for video, audio, and digital content, with a focus on clarity, accessibility (WCAG compliance), and alignment with educational objectives.
  • Cultivate and manage relationships with external suppliers, freelancers, and production houses, meticulously overseeing costs, quality control, and delivery timelines.
  • Ensure all media production activities comply with industry best practices for accessibility, inclusivity, and pedagogical effectiveness in digital learning.
• Project Management & Reporting:
  • Define, track, and manage project timelines, key deliverables, and resource allocation across a multi-project portfolio in a fast-paced environment.
  • Generate regular, comprehensive reports on media production status, performance metrics, budget adherence, and identify proactive strategies for enhancing content offerings and delivery.
  • Monitor and control production budgets within agreed-upon allocations, flagging deviations and proposing cost-saving measures.
  • Actively participate in content planning and strategy meetings, providing expert insight into production feasibility, resource requirements, potential bottlenecks, and innovative solutions.
  • Maintain an organized, accessible, and version-controlled media asset library, ensuring efficient retrieval and reusability of content.
  • Coordinate and oversee media development and filming activities, including logistics for on-site shoots or remote collaborations, potentially including international locations such as the UK.
• Continuous Improvement & Ad Hoc Support:
  • Provide agile support for ad hoc media-related requests from various departments, ensuring rapid turnaround while maintaining brand integrity and production quality.
  • Lead initiatives aimed at elevating media production quality, which includes developing, updating, and enforcing internal policies, standards, and operational procedures.
  • Proactively identify opportunities to streamline production workflows, adopt new technologies, and implement AI-driven solutions to boost both operational efficiency and creative output.
  • Contribute to the strategic development of a scalable, future-ready media production framework designed to support rapid organizational growth and evolving content demands.

📝 Enhancement Note: The responsibilities highlight a strong operational focus on managing external vendors, tracking budgets, and streamlining workflows, which are critical for effective operations management in a content-heavy environment. The emphasis on AI and emerging technologies suggests a forward-thinking operations strategy.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Multimedia Design, Digital Media Production, Communications, Project Management, or a related field, or equivalent practical experience.
• A strong understanding of pedagogical principles and their application in digital learning environments is highly desirable.

Experience:

• 2-5 years of progressive experience in multimedia production management, with a significant focus on digital learning content.
• Proven track record in managing the full lifecycle of video, audio, and graphic design projects from conception to delivery.
• Experience in a startup or fast-paced EdTech environment is a significant advantage.

Required Skills:

• Project & Time Management: Demonstrated ability to effectively balance multiple concurrent projects, prioritize tasks, and meet strict deadlines in a dynamic setting.
• Creative Storytelling & Visual Communication: Expertise in translating complex educational concepts and narratives into compelling and engaging multimedia content.
• Collaboration & Cross-Functional Communication: Proven ability to work seamlessly with diverse teams, including Learning Experience Designers, Subject Matter Experts, marketing, and external partners, fostering clear and productive communication channels.
• Attention to Detail: Meticulous focus on ensuring consistency in branding, quality, accessibility standards, and overall content integrity across all media assets.
• Adaptability & Innovation: A proactive approach to embracing emerging tools, particularly AI-driven solutions, to enhance efficiency, creativity, and production workflows.
• Organisational Skills: Exceptional ability to maintain structured processes, manage documentation, and curate a well-organized media asset library for efficient access and reuse.
• Video Production Editing: Proficient in post-production editing of provided filming and sound recordings, including color correction, sound mixing, and final assembly.
• Graphic Design & Motion Graphics: Proficiency with Adobe Creative Suite (Illustrator, Photoshop, InDesign) for creating static graphics, animations, and motion graphics.
• Audio Production: Experience in podcast creation, audio editing, voiceover management, and ensuring high-quality audio fidelity.
• Basic Interactive/E-Learning Tools: Familiarity with tools such as HTML5, H5P, or similar for creating interactive learning elements.
• AI Tools for Media Production: Demonstrated interest and practical experience with utilizing AI tools to optimize media creation processes (e.g., content generation, editing assistance, transcription).

Preferred Skills:

• Experience with project management software such as Jira and Confluence.
• Familiarity with learning management systems (LMS) and e-learning authoring tools.
• Basic understanding of UX/UI principles as they apply to digital learning interfaces.
• Experience managing international production workflows or collaborating with global teams.

📝 Enhancement Note: The required skills blend creative production expertise with robust operational management capabilities, emphasizing project management, vendor relations, and process optimization. The emphasis on AI tools is a key differentiator for modern operations roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of multimedia projects (video, audio, graphic design, interactive elements) with a clear focus on educational content or digital learning.
• Case studies demonstrating successful management of end-to-end media production projects, highlighting scope, challenges, solutions, and outcomes.
• Examples of process optimization initiatives undertaken, detailing how workflows were improved for efficiency, quality, or cost-effectiveness.
• Evidence of managing budgets and timelines for multimedia projects, with clear metrics on delivery performance and resource utilization.
• Documentation samples or explanations of how media asset libraries are organized and maintained for accessibility and reusability.

Process Documentation:

• Candidates should be prepared to discuss their methodologies for workflow design, optimization, and implementation in a multimedia production context.
• Expect to detail experience with various stages of process improvement, from initial analysis and stakeholder consultation to implementation and performance measurement.
• The ability to document standard operating procedures (SOPs) for media production tasks, ensuring consistency and scalability, will be highly valued.

📝 Enhancement Note: For a role balancing creative output with operational oversight, a portfolio demonstrating process management, project execution, and efficiency improvements is crucial. This goes beyond showcasing creative work to proving operational competence.

💵 Compensation & Benefits

Salary Range:

• ZAR 350,000 - ZAR 550,000 per annum (gross), depending on experience and qualifications.

Benefits:

• Remote Work Flexibility: Full remote work arrangement, allowing for a flexible work-life balance.
• Professional Development: Opportunities for continuous learning, including access to training, workshops, and conferences relevant to multimedia production, EdTech, and operations management.
• Health & Wellness: Contributions towards private health insurance or a wellness stipend.
• Performance Bonuses: Potential for performance-based bonuses tied to project delivery and departmental goals.
• Equipment Stipend: A stipend to ensure a well-equipped home office setup.
• Generous Leave Policy: Competitive annual leave and sick leave allowance.

Working Hours:

• Standard full-time hours, approximately 40 hours per week. Some flexibility may be offered, with the understanding that project deadlines and collaboration with global teams may require occasional adjustments.

📝 Enhancement Note: Based on market research for mid-level Multimedia Design Managers with project management and operational responsibilities in South Africa, and considering the EdTech sector, the estimated salary range is ZAR 350,000 - ZAR 550,000. This accounts for the remote nature and the blend of creative and operational skill requirements. Benefits are tailored to attract and retain talent in a remote, EdTech startup environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Education Technology (EdTech) and Digital Learning. RS Consult is likely a partner or employer within this sector, focusing on innovation in how learning is delivered digitally. Company Size: The description implies a dynamic, global, and rapidly changing startup environment, suggesting a company of approximately 50-250 employees, where agility and cross-functional collaboration are key. Founded: While not specified, the startup nature indicates a relatively recent founding, focusing on disruptive solutions in the digital learning landscape.

Team Structure:

• The Multimedia Design Manager will likely report to a Head of Content, Director of Learning Experience, or a similar senior operational or creative lead.
• The role involves close collaboration with Learning Experience Designers (LXDs), instructional designers, marketing teams, and potentially product managers.
• External collaboration with a network of suppliers and freelancers is a core component of the team's operational model.

Methodology:

• Data-Driven Content Strategy: Decisions on content creation and optimization are informed by learner feedback, performance metrics, and market trends in digital education.
• Agile Workflow Planning: Projects are managed using agile methodologies, allowing for iterative development, quick feedback loops, and adaptability to changing requirements.
• Automation & Efficiency Focus: Continuous efforts are made to identify and implement tools and processes, including AI, to streamline production, reduce costs, and enhance output quality.

Company Website: https://jobs.workable.com/company/nUA9XVnDpzg6utGKH85h3U/jobs-at-rs-consult

📝 Enhancement Note: Inferring company culture from the "dynamic, global, and rapidly changing start-up environment" and the emphasis on innovation and collaboration. The EdTech sector typically values a mission-driven approach, agility, and a strong focus on learner outcomes.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level management position within the operations of a creative production function. It sits between individual contributor roles and senior leadership, requiring a blend of hands-on execution and strategic oversight. The scope includes managing resources, processes, and external relationships to achieve departmental objectives.

Reporting Structure: The Multimedia Design Manager will likely report to a senior leader responsible for content strategy, learning experience, or production operations. This position will manage external vendors and freelancers, and collaborate closely with internal creative and instructional design teams.

Operations Impact: The Multimedia Design Manager's impact is directly tied to the quality, engagement, and effectiveness of the digital learning content produced. By ensuring efficient and high-quality production, this role directly influences learner experience, course completion rates, and overall user satisfaction, thereby contributing significantly to the company's mission and revenue generation through successful product delivery.

Growth Opportunities:

• Specialization: Deepen expertise in AI applications for media production, advanced video editing techniques, or specific e-learning authoring tools.
• Leadership Progression: Potential to move into a Head of Content Production, Director of Multimedia Operations, or a broader GTM Operations role managing a larger creative or operational team.
• Strategic Development: Contribute to the long-term strategy of the company's content production framework, influencing technology adoption and process innovation across the organization.
• Cross-Functional Moves: Opportunities to move into instructional design, product management, or marketing operations roles, leveraging a strong understanding of content and audience engagement.

📝 Enhancement Note: This analysis focuses on how a "Multimedia Design Manager" role functions within an operational framework, highlighting its impact and potential career trajectories within the EdTech and GTM operations space.

🌐 Work Environment

Office Type: Fully Remote. This means the role is conducted entirely outside of a traditional office setting, with employees working from their home offices. Office Location(s): South Africa. While remote, the primary employment jurisdiction and potential for localized team interactions or legal compliance anchor the role to this region.

Workspace Context:

• Collaborative Environment: While remote, the culture emphasizes seamless collaboration through digital tools, regular virtual meetings, and proactive communication with LXDs and other teams.
• Operations Tools & Technology: Access to and proficiency with a suite of digital tools for project management, communication, asset storage, and multimedia production is essential. The company likely provides or supports access to necessary software and platforms.
• Team Interaction: Opportunities for team interaction will be primarily virtual, fostering a culture of shared responsibility and mutual support despite geographical dispersion.

Work Schedule:

• The standard 40-hour work week offers a degree of flexibility, accommodating asynchronous work and personal commitments. However, the dynamic startup environment and global collaboration may necessitate occasional adjustments to accommodate different time zones or critical project deadlines.

📝 Enhancement Note: The remote nature of the role is a key aspect, requiring specific considerations for collaboration tools, communication strategies, and work-life balance management within an operational context.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application, resume, and portfolio to assess alignment with the role's creative and operational requirements.
• Hiring Manager Interview: A discussion focusing on your experience in multimedia production management, project execution, and understanding of EdTech content. Expect questions about your approach to managing teams/vendors, budgets, and deadlines.
• Skills Assessment/Case Study: A practical exercise or case study designed to evaluate your creative judgment, problem-solving skills, and ability to manage a production scenario. This might involve reviewing existing content, proposing improvements, or outlining a production plan for a given brief.
• Team/Cross-Functional Interview: An opportunity to interact with potential collaborators (e.g., LXDs, marketing) to assess your communication style, collaborative spirit, and ability to integrate into the team's operational dynamic.
• Final Interview: A discussion with senior leadership to assess strategic thinking, cultural fit, and long-term potential within the organization.

Portfolio Review Tips:

• Showcase Operations: Beyond creative output, highlight projects where you managed timelines, budgets, vendor relationships, and process improvements. Quantify results where possible (e.g., cost savings, delivery time reduction).
• Process Improvement Case Studies: Include specific examples of how you identified and implemented workflow efficiencies or quality enhancements in media production. Detail the problem, your solution, and the measurable impact.
• Metrics & ROI: Be prepared to discuss how you track the success of multimedia content and how it contributes to broader business objectives within EdTech.
• Company-Specific Alignment: Tailor your portfolio presentation to demonstrate an understanding of the EdTech landscape and RS Consult's mission. Show how your operational and creative skills can directly benefit their digital learning initiatives.

Challenge Preparation:

• Production Workflow Simulation: Be ready to outline a step-by-step production plan for a hypothetical EdTech module, including resource allocation, timeline, and risk mitigation.
• Problem-Solving Scenarios: Prepare for questions about how you would handle common production challenges such as scope creep, budget overruns, quality issues with external vendors, or technical difficulties.
• AI Integration Strategy: Think about how you would strategically integrate AI tools into existing production workflows to enhance efficiency, creativity, or accessibility.

📝 Enhancement Note: The emphasis on portfolio review and case studies is critical for roles that bridge creative output with operational management. Providing specific guidance on showcasing process and operational impact is key.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for graphic design, motion graphics, and video editing (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects).
• Audio Editing Software: Tools like Audition, Reaper, or Pro Tools for podcast creation, voiceover editing, and sound mixing.
• E-Learning Authoring Tools: Familiarity with tools such as Articulate Storyline, Adobe Captivate, or simpler interactive content creators like H5P.
• AI Tools for Media Production: Experience with AI-powered tools for tasks like video editing assistance, transcription, content summarization, or image generation.

Analytics & Reporting:

• Project Management Software: Jira, Confluence, Asana, Trello, or similar for task management, workflow tracking, and documentation.
• Spreadsheet Software: Advanced proficiency in Microsoft Excel or Google Sheets for budget tracking, reporting, and data analysis.
• Presentation Software: PowerPoint or Google Slides for creating status reports and presenting findings.

CRM & Automation:

• While not a direct CRM role, understanding how multimedia content integrates with learning platforms or marketing automation tools might be beneficial.
• Collaboration Platforms: Slack, Microsoft Teams for daily communication and team collaboration.
• Cloud Storage & Asset Management: Google Drive, Dropbox, or specialized Digital Asset Management (DAM) systems.

📝 Enhancement Note: This section is critical for operations roles. Highlighting specific tools, their operational use cases, and the expected proficiency level provides clear guidance to candidates.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A core value of continuously seeking ways to improve processes, reduce waste, and maximize output with available resources.
• Quality & Excellence: A commitment to delivering high-standard multimedia content that aligns with brand guidelines and educational objectives.
• Collaboration & Transparency: Fostering an open environment where ideas are shared, feedback is constructive, and cross-functional teamwork is prioritized, especially in a remote setting.
• Adaptability & Innovation: Embracing change, exploring new technologies (especially AI), and being willing to experiment with novel approaches to content creation and production.
• Learner-Centricity: A fundamental understanding that all content is created with the end-user (the learner) in mind, focusing on engagement, accessibility, and effectiveness.

Collaboration Style:

• Digital-First Communication: Proactive and clear communication through various digital channels, with a preference for documented discussions on project management platforms.
• Iterative Feedback Loops: Regular touchpoints for reviewing work-in-progress and incorporating feedback from LXDs, stakeholders, and potentially pilot learners.
• Knowledge Sharing: Encouraging the sharing of best practices, new tool discoveries, and lessons learned through internal channels or team meetings.
• Cross-Functional Integration: Working closely with instructional designers, subject matter experts, and marketing to ensure multimedia content is pedagogically sound, strategically aligned, and effectively promoted.

📝 Enhancement Note: Connecting company values to operational practices helps candidates understand how to align their work and communication style within the organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Demands with Operational Constraints: The primary challenge will be meeting high creative expectations while adhering to strict timelines, budgets, and resource limitations.
• Managing Remote Teams & Vendors: Ensuring consistent quality, communication, and performance from a distributed team of freelancers and external suppliers requires strong operational oversight.
• Rapid Technological Evolution: Staying abreast of and effectively integrating new multimedia tools, AI advancements, and e-learning technologies to maintain a competitive edge.
• Scalability of Production: Developing and maintaining production workflows that can scale efficiently to meet the growing content demands of a successful EdTech startup.

Learning & Development Opportunities:

• Advanced AI in Media: Opportunities to explore and implement cutting-edge AI tools for content creation, editing, and workflow automation.
• Instructional Design Principles: Gaining a deeper understanding of learning theories and instructional design methodologies to better inform multimedia content creation.
• Project Management Certifications: Potential support for obtaining certifications (e.g., PMP, Agile) to enhance project management capabilities.
• Leadership Development: Participation in leadership training programs to hone skills in team management, strategic planning, and stakeholder engagement.

📝 Enhancement Note: Highlighting potential challenges and corresponding growth opportunities provides a realistic view of the role and demonstrates the company's commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to manage a multimedia project with conflicting priorities and limited resources. How did you prioritize and ensure successful delivery?" (Focus on operational planning, resource allocation, and risk management).
• "How would you approach developing a standardized workflow for video production in a remote EdTech environment, considering both efficiency and quality?" (Focus on process design, documentation, and tool integration).
• "Imagine a scenario where an external vendor fails to meet quality standards on a critical project. What steps would you take to address this, both immediately and long-term?" (Focus on vendor management, issue resolution, and corrective actions).

Company & Culture Questions:

• "What interests you most about the EdTech industry and RS Consult's mission?" (Demonstrate research and genuine interest in the sector).
• "How do you foster collaboration and maintain team cohesion in a fully remote work environment?" (Highlight your strategies for remote operations and communication).
• "How do you ensure that multimedia content not only looks good but also effectively supports learning objectives?" (Connect creative output to pedagogical goals).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly articulate the objective, your role, the operational challenges (budget, timeline, resources), the solutions implemented, and the measurable outcomes.
• Quantify Impact: Use data points to demonstrate your operational effectiveness. For example, "Reduced production time by 15% through implementing a new asset management system," or "Managed a $X budget for Y projects, delivering 95% on time."
• Showcase Process Improvement: Dedicate a section to detailing specific instances where you improved production workflows, implemented new tools (especially AI), or streamlined vendor management processes.
• Engage and Discuss: Be prepared for interactive questions about your portfolio pieces. Explain your decision-making process and be open to discussing alternative approaches.

📝 Enhancement Note: Tailoring interview preparation to the specific blend of creative and operational demands of this role is crucial. Emphasizing operational aspects in strategy questions and portfolio presentation is key.

📌 Application Steps

To apply for this Multimedia Design Manager position:

• Submit your application through the provided link on Workable.
• Curate Your Portfolio: Select 3-5 of your strongest multimedia projects that best showcase your creative skills, project management capabilities, and operational process improvements. Ensure each case study clearly outlines the problem, your solution, and the impact.
• Optimize Your Resume: Tailor your resume to highlight keywords related to multimedia production management, project management, EdTech, AI tools, and operational efficiency. Quantify your achievements wherever possible.
• Prepare Your Narrative: Practice articulating your experience and portfolio highlights concisely, focusing on your ability to manage production operations, drive efficiency, and deliver high-quality content.
• Research RS Consult: Understand the company's mission, its position in the EdTech landscape, and its approach to digital learning. This will help you tailor your application and prepare for culture-fit questions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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