Multimedia Design Manager (EdTech, Digital Learning Landscape)

📍 Job Overview

Job Title: Multimedia Design Manager (EdTech, Digital Learning Landscape)
Company: RS Consult
Location: South Africa
Job Type: FULL_TIME
Category: Creative & Media Operations / Digital Learning Operations
Date Posted: 2025-10-20
Experience Level: Mid-Level (2-5 years)
Remote Status: Fully Remote

🚀 Role Summary

• Oversee the end-to-end multimedia content production lifecycle, ensuring high-quality, engaging, and accessible digital learning assets.
• Drive operational efficiency and innovation in media production by leveraging AI and emerging technologies.
• Manage project timelines, budgets, and external vendor relationships to deliver on-time and within allocated resources.
• Collaborate cross-functionally with Learning Experience Designers (LXDs), marketing, and other stakeholders to align multimedia content with learning objectives and brand standards.
• Develop and maintain robust media production processes, standards, and an organized asset library to support scalable organizational growth.

📝 Enhancement Note: While the job title is "Multimedia Design Manager," the core responsibilities and required skills lean heavily into the operational management of creative production for digital learning. This role requires a blend of creative oversight and rigorous project management, aligning it with operations functions focused on content delivery and process optimization within the EdTech sector. The "Manager" title likely refers to managing the process and output rather than direct reports, given the description.

📈 Primary Responsibilities

• Content Development & Production Management:
  • Partner with LXDs and internal teams to conceptualize and produce engaging multimedia content (video, audio, digital) that enhances the learner experience.
  • Conduct thorough quality assurance (QA) reviews of media assets, ensuring accuracy, consistency, adherence to brand guidelines, and compliance with educational effectiveness standards.
  • Manage the complete production workflow for video, audio, and digital content, from initial brief to final delivery, prioritizing clarity and accessibility.
  • Cultivate and manage relationships with external suppliers and freelance creatives, negotiating contracts, ensuring quality, and tracking delivery against agreed-upon standards and budgets.
  • Implement and enforce best practices for accessibility (e.g., WCAG standards), inclusivity, and pedagogical effectiveness in all multimedia output.
• Project Management & Reporting:
  • Establish and manage project schedules, define key deliverables, and allocate resources effectively across multiple concurrent projects in a fast-paced environment.
  • Provide regular, data-driven reports on media production status, performance metrics, budget utilization, and key areas for operational improvement.
  • Monitor and control production budgets, ensuring all expenditures remain within approved financial allocations.
  • Actively participate in content strategy and planning meetings, contributing insights on production feasibility, resource requirements, potential risks, and innovative solutions.
  • Maintain a meticulously organized and easily accessible digital asset library, including version control and metadata tagging for efficient retrieval and reuse.
  • Coordinate and oversee all media development and filming activities, including logistical arrangements for on-site or remote shoots, potentially including international locations (e.g., partner locations in the UK).
• Continuous Improvement & Ad Hoc Support:
  • Respond promptly to ad hoc media-related requests from internal stakeholders, ensuring alignment with brand, quality, and production standards.
  • Lead initiatives to enhance media production quality and efficiency, including the development and updating of internal policies, standards, and standard operating procedures (SOPs).
  • Proactively identify opportunities to streamline workflows, adopt new technologies, and integrate AI-driven tools to boost both creative output and operational efficiency.
  • Contribute to the strategic development of a scalable, future-ready media production framework designed to support rapid organizational growth and evolving learning modalities.

📝 Enhancement Note: The responsibilities clearly indicate a need for strong operational oversight of creative output. The emphasis on "managing the end-to-end production process," "tracking progress to ensure work is delivered on time and within budget," and "driving initiatives to improve media production quality" are all hallmarks of an operations-focused role, even within a creative domain. The inclusion of "AI-driven solutions" points to a forward-thinking approach to operational efficiency.

🎓 Skills & Qualifications

Education:

• A Bachelor's degree in Multimedia Design, Digital Media, Communications, Project Management, or a related field is preferred.
• Equivalent practical experience demonstrating a strong command of multimedia production principles and project management will be considered.

Experience:

• 2-5 years of progressive experience in multimedia content development and production management, with a significant portion in digital learning or EdTech environments.
• Proven track record in managing complex media production projects from conception to delivery, with a focus on operational efficiency and quality outcomes.
• Experience in defining and implementing production workflows, standards, and quality assurance processes.

Required Skills:

• Creative Production Management: Expertise in overseeing the creation of video, audio, and digital learning content, ensuring high production values.
• Project & Time Management: Demonstrated ability to manage multiple, concurrent projects, prioritize tasks, and meet strict deadlines within a dynamic environment.
• Collaboration & Communication: Excellent interpersonal and communication skills to effectively liaunt with LXDs, marketing teams, external vendors, and stakeholders.
• Quality Assurance & Attention to Detail: Meticulous approach to reviewing and approving media assets for accuracy, consistency, brand alignment, and accessibility.
• Adaptability & Innovation: Openness to adopting new technologies, particularly AI tools, and adapting to evolving project requirements and industry trends.
• Organisational Skills: Strong ability to maintain structured processes, manage documentation, and organize digital assets efficiently.
• Video Production & Editing: Proficient in post-production editing of video and sound recordings.
• Graphic Design & Motion Graphics: Proficiency with Adobe Creative Suite (Illustrator, Photoshop, InDesign), and advanced skills in Excel and PowerPoint for reporting and presentations.
• Audio Production: Experience in podcast creation, audio editing, and managing voiceover talent.
• Basic Interactive/E-Learning Tools: Familiarity with tools such as HTML5 and H5P for creating interactive learning modules.
• AI Tools for Media Production: Demonstrated interest or experience in leveraging AI for content creation, editing, or workflow optimization.

Preferred Skills:

• Experience with project management software like Jira and Confluence for workflow tracking and documentation.
• Familiarity with Learning Management Systems (LMS) and e-learning authoring tools beyond basic HTML5/H5P.
• Experience managing international production activities or working with global teams.
• Budget management experience for creative projects.

📝 Enhancement Note: The required skills highlight a dual focus on creative execution and operational management. Skills like "Project & Time Management," "Quality Assurance," "Organisational Skills," and "Budget Management" are core operational competencies. The mention of "AI Tools for Media Production" and "Adaptability & Innovation" points to the need for an operations professional who can drive efficiency through technology.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Process Improvement Case Studies: Showcase examples of how you've optimized media production workflows, improved efficiency, or reduced costs in previous roles. Quantify the impact where possible.
• Quality Assurance Frameworks: Demonstrate your approach to ensuring content quality, consistency, and adherence to standards, perhaps with examples of QA checklists or review processes you've implemented.
• System Implementation/Utilization: Include examples of how you've implemented or utilized project management tools, asset management systems, or creative software to streamline operations.
• ROI Demonstration: Present projects where you can clearly articulate the return on investment (ROI) of your multimedia content or production management efforts, linking them to learning outcomes or business objectives.

Process Documentation:

• Workflow Design & Optimization: Provide examples of detailed workflow diagrams or SOPs you have created for multimedia production processes, highlighting how they ensure efficiency and quality.
• Implementation & Automation: Showcase projects where you have implemented new tools or automated steps within the production pipeline to improve speed or reduce manual effort.
• Measurement & Performance Analysis: Present how you track and analyze key performance indicators (KPIs) for media production (e.g., turnaround time, budget adherence, asset reusability) and report on them.

📝 Enhancement Note: For a role managing multimedia production, a portfolio is crucial. The emphasis should be on demonstrating not just creative output, but the operational rigor behind it. This includes process documentation, efficiency metrics, and evidence of managing projects effectively within constraints.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Mid-Level Multimedia Design Manager in South Africa with remote work capabilities, a competitive salary range is estimated between ZAR 450,000 to ZAR 700,000 per annum. This range accounts for the specialized skills in EdTech multimedia production, project management, and the remote nature of the role.

Benefits:

• Remote Work Flexibility: The primary benefit is the ability to work from anywhere within South Africa, offering significant work-life balance advantages.
• Professional Development: Opportunities for training and development in emerging media technologies, AI tools, and project management methodologies.
• Health & Wellness: Potential for a comprehensive health insurance plan, with specific details to be confirmed.
• Contribution to Learning: Be part of an organization dedicated to transforming education through digital learning, contributing to a meaningful mission.
• Dynamic Work Environment: Experience working in a fast-paced, innovative EdTech startup environment with opportunities for growth.

Working Hours:

• Standard full-time hours are expected, typically around 40 hours per week. However, the remote nature and dynamic startup environment may offer some flexibility in scheduling, provided project deadlines and collaboration needs are met. Adherence to core working hours for team collaboration and communication will be essential.

📝 Enhancement Note: Salary estimates are based on available data for similar roles in South Africa, factoring in the remote work arrangement and the specialized EdTech industry context. Benefits are inferred based on standard offerings for full-time remote positions in tech/education sectors.

🎯 Team & Company Context

🏢 Company Culture

Industry: EdTech / Digital Learning Solutions. FourthRev (the company mentioned in the description) is a prominent player in the digital education space, focusing on delivering high-quality, accessible learning experiences through technology. Company Size: As a dynamic and rapidly changing start-up environment, RS Consult (likely representing FourthRev's hiring needs) suggests a growing organization, potentially ranging from 50-200 employees. This size indicates a collaborative atmosphere with opportunities for direct impact. Founded: While the "founded" date for RS Consult (or FourthRev) isn't provided, their presence in the EdTech landscape implies a commitment to innovation and educational advancement.

Team Structure:

• The Multimedia Design Manager will likely be part of a broader Content or Learning Experience Design team.
• Reporting structure would typically be to a Head of Content, Director of Learning Experience, or potentially a Chief Product Officer, depending on the specific organizational chart.
• Expect close collaboration with Learning Experience Designers (LXDs), instructional designers, marketing specialists, and potentially product managers.

Methodology:

• Data-Driven Content Strategy: Decisions on multimedia content development are likely informed by learner engagement data, feedback, and educational effectiveness metrics.
• Agile Workflow Planning: The fast-paced startup environment suggests an agile or iterative approach to content development and project management.
• Automation & Efficiency Focus: A strong emphasis on leveraging technology, including AI, to streamline production workflows and enhance creative output.

Company Website: https://fourthrev.com/ (Assuming RS Consult is a recruitment partner for FourthRev)

📝 Enhancement Note: The company context is derived from the "EdTech, Digital Learning Landscape" descriptor and the mention of "FourthRev" in the job description. This context is vital for understanding the operational environment and expectations for a multimedia role within this sector.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level, requiring a blend of hands-on production skills and management of processes and projects. It is a critical operational role within the content creation pipeline. Reporting Structure: The role likely reports to a senior leader within the Learning Experience or Content department, providing direct operational support for content delivery. Cross-functional collaboration is key, working closely with LXDs and marketing. Operations Impact: The Multimedia Design Manager's work directly impacts the quality and effectiveness of the digital learning products. By ensuring high-quality, engaging, and accessible multimedia content, this role contributes significantly to learner engagement, completion rates, and overall customer satisfaction, thereby influencing the company's reputation and revenue potential.

Growth Opportunities:

• Specialization: Deepen expertise in advanced multimedia production techniques, AI-driven creative tools, or specific areas of digital learning design.
• Leadership: Progress into a senior or lead role, potentially managing a team of multimedia specialists, or taking on broader responsibilities for content operations strategy.
• Cross-Functional Roles: Transition into roles focused on instructional design, product management for learning platforms, or content strategy management.
• Skill Development: Continuous learning in emerging technologies, project management certifications (e.g., PMP, Agile), and advanced creative software proficiency.

📝 Enhancement Note: The growth trajectory for this role is within operations management of creative content, focusing on process improvement, technology adoption, and strategic impact on learning products.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no central office requirement. Office Location(s): While the role is remote, the candidate must be based in South Africa to align with local employment regulations and time zone coordination (Africa/Johannesburg).

Workspace Context:

• Collaborative Digital Environment: Expect to work within a digital-first environment, utilizing collaboration tools for communication, project updates, and team interaction.
• Operations Tools & Technology: Access to industry-standard creative software (Adobe Creative Suite), project management platforms (Jira, Confluence), and communication tools (Slack, Zoom).
• Team Interaction: Regular virtual meetings, stand-ups, and collaborative sessions with LXDs, marketing, and other team members to ensure seamless content development and project execution.

Work Schedule:

• A standard 40-hour work week is expected. The remote setup allows for flexibility in daily hours, provided core collaboration times are respected and project deadlines are met. This flexibility is beneficial for managing production schedules and individual deep work periods.

📝 Enhancement Note: The remote nature defines the work environment, emphasizing digital collaboration and self-management. The requirement to be in South Africa is a key logistical detail.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your application and resume, focusing on relevant experience in multimedia production, project management, and EdTech.
• Skills Assessment/Case Study: You may be asked to complete a practical exercise or case study demonstrating your ability to edit media, design graphics, or outline a production plan for a given learning module.
• Technical Interview: Discussion focused on your proficiency with specific software (Adobe Suite, editing tools), understanding of production workflows, and experience with AI tools.
• Behavioral & Managerial Interview: Questions assessing your collaboration skills, problem-solving approach, adaptability, and project management methodologies. This will likely involve discussing how you handle deadlines, manage stakeholders, and drive process improvements.
• Final Interview: A discussion with senior leadership to assess cultural fit, strategic thinking, and overall alignment with the company's mission and operational goals.

Portfolio Review Tips:

• Curate for Operations: Select projects that clearly demonstrate your project management skills, efficiency improvements, and quality assurance processes, not just the final creative output.
• Structure Your Case Studies: For each project, detail the challenge, your approach (workflow, tools used), the solutions implemented, and the quantifiable results (e.g., time saved, budget efficiency, quality improvements).
• Highlight AI Integration: If you've used AI tools, explicitly mention them and explain how they enhanced the production process or creative outcome.
• Demonstrate Collaboration: Show examples of how you worked with cross-functional teams, managed external vendors, and incorporated feedback.
• Accessibility Focus: Include examples of how you ensured accessibility and inclusivity in your multimedia content.

Challenge Preparation:

• Workflow Design: Be prepared to discuss or design a hypothetical production workflow for a given e-learning module, detailing each stage, responsible parties, and quality checks.
• Problem-Solving Scenarios: Think about how you would handle common production challenges, such as tight deadlines, budget constraints, scope creep, or technical issues.
• AI Application: Be ready to discuss potential applications of AI in your daily workflow and how you would evaluate and implement new AI tools for media production.

📝 Enhancement Note: The application and interview process will likely scrutinize both creative capability and operational management skills. A strong portfolio demonstrating process-oriented achievements is key.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Essential for graphic design, video editing, and motion graphics (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects).
• Audio Production Software: Tools for podcast creation and audio editing (e.g., Audacity, Adobe Audition).
• Video Editing Software: Proficiency beyond Premiere Pro might be beneficial depending on specific needs.
• AI Tools for Media Production: Experience or familiarity with emerging AI tools for content generation, editing assistance, transcription, or workflow automation.

Analytics & Reporting:

• Spreadsheet Software: Advanced Excel for budget tracking, reporting, and data analysis.
• Presentation Software: PowerPoint for creating reports and presenting findings.
• Project Management Dashboards: Familiarity with visualizing project progress and performance metrics within tools like Jira or Confluence.

CRM & Automation:

• Project Management Tools: Jira and Confluence are specifically mentioned as favorable, indicating a preference for agile workflow management, issue tracking, and documentation.
• Collaboration Platforms: Slack, Microsoft Teams, or similar for real-time communication.
• Cloud Storage & Asset Management: Services like Google Drive, Dropbox, or specialized Digital Asset Management (DAM) systems for organizing and sharing media files.

📝 Enhancement Note: The technology stack emphasizes a blend of creative software and operational management tools. Proficiency in Adobe Creative Suite is a given, but experience with project management systems like Jira and a proactive interest in AI tools are crucial for this role's operational focus.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A commitment to streamlining processes, reducing waste, and continuously improving workflow efficiency in multimedia production.
• Quality & Excellence: Upholding high standards for all media assets, ensuring they are accurate, engaging, accessible, and brand-aligned.
• Collaboration & Partnership: Fostering strong working relationships with internal teams and external partners, valuing open communication and mutual support.
• Innovation & Adaptability: Embracing new technologies, particularly AI, and demonstrating a flexible approach to problem-solving in a dynamic EdTech environment.
• Data-Driven Decision Making: Utilizing metrics and learner feedback to inform content strategy and production decisions.

Collaboration Style:

• Cross-Functional Integration: Actively working with LXDs and marketing to ensure multimedia content supports pedagogical goals and marketing objectives seamlessly.
• Feedback-Driven Process: Open to constructive criticism and feedback from team members and stakeholders to refine content and processes.
• Knowledge Sharing: Willingness to share best practices, tool insights, and production techniques with colleagues to foster a learning environment.

📝 Enhancement Note: The culture likely values a proactive, results-oriented approach to operations, combined with creative problem-solving and a collaborative spirit essential for a remote, EdTech environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Quality with Production Speed: Meeting tight deadlines while maintaining high standards for multimedia content in a fast-paced EdTech environment.
• Integrating New Technologies: Effectively identifying, evaluating, and integrating AI and other emerging tools into existing production workflows without disrupting output.
• Managing Remote Collaboration: Ensuring seamless communication, project alignment, and quality control across a distributed team and with external vendors.
• Scalability of Production: Developing and maintaining production processes that can scale efficiently to meet increasing content demands as the organization grows.

Learning & Development Opportunities:

• Advanced AI in Media: Opportunities to explore and master AI tools for content creation, editing, and workflow automation.
• EdTech Content Strategy: Developing a deeper understanding of pedagogical principles and how multimedia content directly impacts learning outcomes.
• Project Management Certifications: Pursuing certifications like PMP or Agile Scrum Master to enhance project management expertise.
• Leadership Development: Gaining experience in leading production initiatives, managing vendor relationships, and potentially mentoring junior team members.

📝 Enhancement Note: The challenges and growth opportunities are directly tied to the operational aspects of multimedia production within the dynamic EdTech sector, emphasizing continuous learning and adaptation.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "Describe your approach to managing multiple multimedia production projects simultaneously under tight deadlines. How do you prioritize, and what systems do you use to track progress and ensure quality?" (Focus on your project management methodology, QA processes, and reporting.)
• Collaboration & Stakeholder Management: "How do you effectively collaborate with Learning Experience Designers and other stakeholders who may have different priorities or technical understanding? Provide an example of a time you successfully managed conflicting feedback." (Highlight your communication, negotiation, and relationship-building skills.)
• Problem-Solving & Efficiency: "Imagine a key piece of multimedia content is significantly delayed due to technical issues. What steps would you take to mitigate the delay, and how would you communicate this to stakeholders?" (Demonstrate your problem-solving skills, resourcefulness, and transparent communication.)

Company & Culture Questions:

• Innovation & AI: "How do you see AI tools impacting multimedia production in EdTech, and how would you go about evaluating and integrating them into our workflow?" (Show your understanding of industry trends and your proactive approach to innovation.)
• Team Dynamics: "This is a remote role. How do you ensure effective collaboration and maintain strong working relationships with team members you don't see in person regularly?" (Emphasize your experience with remote collaboration tools and strategies.)
• Impact Measurement: "How would you measure the success of multimedia content in an EdTech context, beyond just production metrics?" (Connect your work to learner engagement, completion rates, and educational effectiveness.)

Portfolio Presentation Strategy:

• Highlight Process over Product: While showcasing your creative work is important, focus on explaining the operational aspects: the workflow you followed, the challenges you overcame, the tools you used for efficiency, and the quantifiable results.
• Quantify Impact: Use metrics whenever possible. Instead of "improved workflow," say "reduced video turnaround time by 20% by implementing a new editing template."
• Tell a Story: Structure your case studies with a clear beginning (problem), middle (your solution and process), and end (results and impact).
• Demonstrate Tool Proficiency: Be ready to briefly discuss how you leverage specific tools (Adobe Suite, Jira, AI) to achieve your project goals.

📝 Enhancement Note: Interview preparation should focus on showcasing operational prowess in managing creative production, not just creative talent. Emphasize process, efficiency, problem-solving, and quantifiable outcomes.

📌 Application Steps

To apply for this operations position:

• Submit your application through the workable.com application link.
• Tailor Your Resume: Highlight keywords from the job description, such as "Multimedia Design Manager," "EdTech," "Digital Learning," "Project Management," "Content Development," "Video Production," "Audio Production," "Adobe Creative Suite," "AI Tools," and "Quality Assurance." Quantify your achievements with numbers and specific outcomes.
• Prepare Your Portfolio: Curate a selection of your strongest work that showcases your project management skills, process optimization efforts, and ability to deliver high-quality multimedia content under operational constraints. Ensure it includes examples of your work in video editing, graphic design, and potentially audio production or interactive elements.
• Research the Company: Familiarize yourself with FourthRev's mission, products, and their impact on the digital learning landscape. Understand their approach to content and technology.
• Practice Your Interview Responses: Prepare to answer behavioral and situational questions focusing on your project management, problem-solving, collaboration, and operational efficiency skills, especially in a remote setting. Be ready to discuss your experience with relevant tools and your vision for AI in media production.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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