Multimedia Design Manager (EdTech, Digital Learning Landscape)

📍 Job Overview

Job Title: Multimedia Design Manager (EdTech, Digital Learning Landscape)
Company: RS Consult
Location: South Africa
Job Type: Full-Time
Category: Creative & Media / Management & Leadership / Education Operations
Date Posted: October 20, 2025
Experience Level: Mid-Level (2-5 years)
Remote Status: Fully Remote

🚀 Role Summary

• Oversee the end-to-end multimedia content creation process within the EdTech sector, focusing on digital learning experiences.
• Manage and mentor a team of multimedia specialists, ensuring high-quality output and adherence to brand and accessibility standards.
• Drive innovation in media production by integrating AI and emerging technologies to enhance efficiency and creative impact.
• Develop and maintain robust project management frameworks for multimedia production, ensuring timely and budget-conscious delivery of assets.
• Foster strong cross-functional collaboration with Learning Experience Designers (LXDs), marketing, and other stakeholders to align multimedia content with educational objectives.

📝 Enhancement Note: While the title is "Multimedia Design Manager," the responsibilities lean heavily into operations and project management within a creative context, particularly concerning content production and workflow optimization. This role is crucial for the operational delivery of educational content and therefore fits within a broader "Operations" category, specifically within the EdTech and Digital Learning landscape. The remote nature within South Africa suggests a focus on operational efficiency and talent acquisition across a broader geographical area for this specific function.

📈 Primary Responsibilities

• Content Strategy & Development: Collaborate with LXDs, marketing, and product teams to conceptualize and develop engaging multimedia content that enhances the digital learning experience.
• Production Management: Lead the end-to-end production lifecycle for video, audio, and digital assets, ensuring clarity, accessibility, and consistent brand alignment.
• Quality Assurance: Review, edit, and evaluate media assets for accuracy, consistency, quality, and adherence to educational effectiveness and accessibility best practices.
• Supplier & Freelancer Management: Build and manage relationships with external vendors, freelancers, and studios, overseeing costs, quality, and delivery timelines.
• Project & Budget Oversight: Define project timelines, deliverables, and resource allocation, meticulously tracking progress against defined milestones and managing production budgets.
• Process Optimization: Identify and implement opportunities to streamline multimedia production workflows, leveraging AI and emerging technologies for efficiency and creativity gains.
• Asset Management: Maintain an organized and accessible media asset library, ensuring efficient retrieval and reusability of content.
• Reporting & Analytics: Provide regular reports on media production status, budget adherence, and key performance indicators, identifying areas for improvement.
• Accessibility & Inclusivity: Ensure all multimedia content complies with relevant accessibility standards (e.g., WCAG) and promotes inclusivity.
• Ad Hoc Support: Respond to urgent media-related requests from internal teams, ensuring rapid turnaround while maintaining quality and brand integrity.

📝 Enhancement Note: The core responsibilities highlight a strong operational focus on content delivery, production workflow management, and resource allocation, which are critical functions within any GTM or educational product delivery operation. The emphasis on "managing the end-to-end production process" and "tracking progress to ensure work is delivered on time and within budget" directly aligns with operational oversight.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Multimedia Design, Digital Media, Communications, Project Management, or a related field.
• A strong portfolio demonstrating extensive experience in multimedia production and project management may substitute for formal education.

Experience:

• 2-5 years of progressive experience in multimedia production, content development, or a related creative field, with a significant portion in a management or team lead capacity.
• Proven experience in managing complex multimedia projects from conception to completion within a fast-paced environment.
• Experience within the EdTech or digital learning sector is highly advantageous.

Required Skills:

• Project Management: Demonstrated ability to define project timelines, manage resources, track progress, and deliver within agreed budgets and deadlines. Proficiency in project management methodologies (e.g., Agile, Waterfall).
• Creative Storytelling & Visual Communication: Exceptional ability to translate complex educational concepts into compelling and engaging multimedia narratives for diverse learning audiences.
• Multimedia Production Proficiency: Hands-on experience in video editing, audio production (podcast creation, voiceover management), and graphic/motion graphics design.
• Software Proficiency: Expert-level competency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), video editing software (e.g., Premiere Pro, Final Cut Pro), and audio editing software (e.g., Audition, Pro Tools).
• Collaboration & Communication: Excellent interpersonal and communication skills, with a proven ability to work effectively with cross-functional teams, stakeholders, and external partners.
• Attention to Detail: Meticulous approach to ensuring the accuracy, consistency, quality, and accessibility of all media assets.
• Adaptability & Innovation: Willingness to embrace new technologies, particularly AI-driven tools for media production, and adapt to evolving industry trends.
• Organisational Skills: Strong ability to maintain structured processes, manage documentation, and organize a comprehensive media asset library.

Preferred Skills:

• Experience with Jira and Confluence for project tracking and documentation.
• Familiarity with basic interactive/e-learning tools such as HTML5 or H5P.
• Experience managing media production for international projects (e.g., partner locations in the UK).
• Understanding of educational design principles and their application in multimedia content.
• Experience with AI tools specifically for media production (e.g., AI-powered editing, content generation, transcription).

📝 Enhancement Note: The emphasis on specific software (Adobe Creative Suite, video/audio editing tools), project management skills, and the ability to manage external vendors and budgets points to a role with significant operational responsibilities in resource and workflow management. The "preferred skills" like Jira and Confluence are common in operational roles for tracking and collaboration.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrated Production Workflow: Showcase a clear, well-documented process for managing multimedia projects from brief to final delivery, including stages for ideation, scripting, production, editing, review, and distribution.
• Project Management Case Studies: Present at least two detailed case studies of complex multimedia projects managed end-to-end. These should highlight your role in defining timelines, managing resources, overcoming production challenges, and achieving project objectives within scope and budget.
• Quality & Accessibility Standards: Include examples of how you've ensured content quality and adherence to accessibility standards (e.g., captioning, descriptive text, color contrast) in previous projects.
• Budget Management Examples: Provide instances where you successfully managed production budgets, demonstrating cost-effectiveness and value for money in supplier negotiations or resource allocation.
• System Integration & Tool Utilization: Illustrate how you've integrated various tools and technologies (e.g., Adobe Creative Suite, project management software, AI tools) to optimize production workflows and enhance output.

Process Documentation:

• Workflow Design & Optimization: Evidence of creating or improving standard operating procedures (SOPs) for media production, including templates, style guides, and checklists.
• Implementation & Automation: Examples of implementing new tools or processes to automate repetitive tasks, improve efficiency, or enhance the quality of media assets.
• Measurement & Performance Analysis: Showcase how you've tracked and reported on the performance of multimedia content or production processes, using data to drive improvements.

📝 Enhancement Note: For a role involving managing production, this section is critical. Applicants will need to demonstrate not just creative output, but also their ability to operationalize creative processes, manage resources, and implement systems for efficiency and quality control, which is a hallmark of strong operational professionals.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Multimedia Design Manager with 2-5 years of experience in South Africa, particularly in remote roles within the EdTech sector, a competitive salary range is estimated to be between ZAR 450,000 to ZAR 700,000 per annum. This estimate considers the cost of living in South Africa, the demand for specialized creative and operational skills, and the remote work flexibility.

Benefits:

• Remote Work Flexibility: Opportunity to work from anywhere within South Africa, offering a strong work-life balance.
• Professional Development: Access to training, workshops, and conferences to enhance skills in multimedia production, AI tools, and project management.
• Health & Wellness: Comprehensive medical aid and potential wellness programs to support employee health.
• Retirement Savings: Contributions to a provident fund or pension scheme.
• Generous Leave Policy: Paid time off, including annual leave, sick leave, and public holidays.
• Technology Stipend: Potential allowance for home office setup and internet connectivity.
• Performance Bonuses: Opportunities for bonuses based on individual and company performance.

Working Hours:

• Standard 40-hour work week, with flexibility to accommodate project deadlines and international collaboration. The role is fully remote, allowing for greater autonomy in managing work hours within reasonable operational needs.

📝 Enhancement Note: The estimated salary range is based on research for similar roles in South Africa, considering the remote aspect which often commands a competitive salary for skilled professionals. Benefits are tailored to what is typically offered to full-time employees in South Africa, with specific additions relevant to a remote, EdTech-focused role.

🎯 Team & Company Context

🏢 Company Culture

Industry: EdTech / Digital Learning Platforms. FourthRev is a dynamic player focused on transforming education through innovative digital solutions and accessible learning experiences. Company Size: As a growing startup, FourthRev likely operates with a lean, agile team structure, emphasizing rapid iteration and adaptability. This environment fosters a culture of ownership and direct impact. Founded: While specific founding date for FourthRev isn't provided, startups in this space typically emerge from a drive to address gaps in traditional education, often founded by individuals with strong backgrounds in technology, education, or entrepreneurship.

Team Structure:

• The Multimedia Design Manager will likely be part of a broader Content or Product Development team. This team will include Learning Experience Designers (LXDs), Instructional Designers, subject matter experts, and potentially other creative professionals.
• The reporting structure would typically involve reporting to a Head of Content, Director of Product, or a similar senior leadership role responsible for educational product delivery.
• Cross-functional collaboration is paramount, requiring seamless interaction with marketing for content promotion, product teams for platform integration, and LXDs for pedagogical accuracy and engagement.

Methodology:

• Data-Driven Content Creation: Utilizing learner engagement metrics and feedback to inform multimedia content development and iterative improvements.
• Agile Production Workflows: Employing agile methodologies for content development and production, allowing for flexibility and rapid response to feedback and changing educational needs.
• AI & Technology Integration: Actively exploring and integrating AI-powered tools and emerging technologies to enhance content creation efficiency, personalize learning experiences, and improve overall production quality.

Company Website: https://www.fourthrev.com/ (Inferred from the job description mentioning FourthRev)

📝 Enhancement Note: This section infers company context based on the EdTech industry and startup environment, highlighting aspects relevant to operations professionals seeking to understand the operational environment, team dynamics, and strategic approaches to content delivery.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level management position within the creative and operational delivery of educational content. It bridges creative execution with strategic operational oversight, requiring individuals to manage processes, resources, and teams. Reporting Structure: The Multimedia Design Manager will report to a senior leader in content or product development, potentially a Head of Content or Director of Learning Experience. This position will likely manage a small team of multimedia specialists or external contractors. Operations Impact: This role directly impacts the quality, engagement, and effectiveness of educational products. By ensuring high-quality, accessible multimedia content, the manager contributes significantly to learner success, brand perception, and the overall operational efficiency of content delivery.

Growth Opportunities:

• Leadership Advancement: Potential to progress into a Senior Multimedia Manager, Head of Content Production, or Director of Creative Operations role, overseeing larger teams and broader strategic initiatives.
• Specialization & Expertise: Opportunity to deepen expertise in emerging technologies like AI in media production, immersive learning technologies (AR/VR), or advanced accessibility standards.
• Cross-Functional Leadership: Transition into roles focused on broader product development, learning experience strategy, or operational leadership within the EdTech sector.
• Continuous Learning: Access to professional development resources, industry certifications, and opportunities to attend relevant conferences and workshops.

📝 Enhancement Note: This analysis focuses on the career trajectory for operations professionals in the creative and content delivery space, highlighting how this role serves as a stepping stone for further growth within the EdTech operations landscape.

🌐 Work Environment

Office Type: Fully Remote. This signifies a distributed workforce where collaboration and communication are primarily conducted through digital channels. Office Location(s): The role is open to candidates based anywhere in South Africa, leveraging the benefits of a distributed talent pool.

Workspace Context:

• Digital Collaboration Hub: Reliance on robust digital collaboration tools (e.g., Slack, Microsoft Teams, Zoom) for communication, project updates, and team meetings.
• Tool & Technology Access: Employees are expected to have a reliable internet connection and potentially a company-provided stipend for home office equipment and setup. Access to necessary software licenses (Adobe Creative Suite, project management tools) will be provided.
• Independent Work & Team Interaction: While the environment promotes independent work and self-management, regular virtual team syncs, project meetings, and cross-functional collaborations are integral to the workflow.

Work Schedule:

• A standard 40-hour work week is typical, but the remote nature allows for flexibility in scheduling work hours to optimize productivity and accommodate personal needs, provided deadlines and collaborative requirements are met. This flexibility is crucial for managing international collaborations or asynchronous workflows.

📝 Enhancement Note: The remote aspect is a key operational characteristic, emphasizing the need for strong digital communication, self-discipline, and proficiency with remote collaboration tools, which are essential for operational roles in distributed teams.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational skills, experience, and alignment with the role's core requirements.
• Technical/Skills Assessment: Potentially a practical exercise or case study focused on multimedia production, project management, or problem-solving related to content development challenges. This might involve editing a short piece of footage, designing a graphic concept, or outlining a production plan.
• Hiring Manager Interview: A discussion with the hiring manager to delve into your project management approach, creative vision, experience with team leadership, and understanding of the EdTech landscape.
• Team/Cross-Functional Interview: An opportunity to meet with potential colleagues (e.g., LXDs, other creative team members) to assess collaboration style, communication skills, and cultural fit.
• Final Interview/Offer: A concluding conversation, often with a senior leader, to discuss the role in detail, answer any remaining questions, and extend an offer.

Portfolio Review Tips:

• Curate for Relevance: Select projects that best demonstrate your project management skills, creative output, and experience with video, audio, and graphic design in an educational or digital learning context.
• Highlight Process: For each project, clearly articulate your role, the problem statement, your approach to production and management, the tools used, challenges overcome, and the final outcome with measurable results (e.g., efficiency gains, quality improvements, learner engagement impact).
• Showcase AI Integration: If applicable, include examples demonstrating how you've leveraged AI tools in your workflow to enhance creativity, efficiency, or output quality.
• Accessibility Focus: Ensure examples clearly show how accessibility was considered and implemented in the final product.
• Concise Presentation: Be prepared to walk through your portfolio efficiently, focusing on key achievements and operational insights rather than just visual aesthetics.

Challenge Preparation:

• Production Workflow Simulation: Be ready to outline your approach to managing a hypothetical multimedia production project from start to finish, including resource allocation, risk mitigation, and quality control measures.
• Problem-Solving Scenarios: Prepare to discuss how you would address common challenges like tight deadlines, budget constraints, scope creep, or creative disagreements within a team.
• AI Tool Application: Be ready to discuss specific AI tools you've used or would consider using for different aspects of multimedia production and why.

📝 Enhancement Note: This section provides actionable advice for candidates, focusing on how to present their operational and creative capabilities effectively, especially through portfolio demonstration, which is crucial for roles that bridge creative output with project management rigor.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Suite: Photoshop, Illustrator, InDesign (essential for graphic design, branding, and asset creation).
• Video Editing Software: Adobe Premiere Pro, Final Cut Pro, or similar (for video production and post-production).
• Audio Editing Software: Adobe Audition, Pro Tools, or similar (for podcast creation, voiceover editing, and sound design).
• Motion Graphics Software: Adobe After Effects (for dynamic visual elements and animations).
• Project Management Software: Jira, Confluence (preferred), Asana, Trello, or similar (for workflow tracking, task management, and documentation).
• Collaboration Platforms: Slack, Microsoft Teams, Zoom (for real-time communication and virtual meetings).

Analytics & Reporting:

• Content Analytics Tools: Google Analytics, or platform-specific analytics for tracking video/audio engagement and learner interaction.
• Reporting Dashboards: Tools like Tableau, Power BI, or even advanced Excel for creating performance reports on production efficiency and content impact.

CRM & Automation:

• Digital Asset Management (DAM) Systems: For organizing and managing the media asset library.
• Learning Management Systems (LMS) Integration: Understanding how multimedia content integrates with platforms like Moodle, Canvas, or proprietary LMSs.

📝 Enhancement Note: This section is vital for operations professionals. It details the specific technological proficiencies expected, directly impacting an applicant's readiness for the role and the operational efficiency they can bring to multimedia production.

👥 Team Culture & Values

Operations Values:

• Efficiency & Optimization: A commitment to streamlining workflows, reducing production times, and maximizing resource utilization through smart processes and technology.
• Quality & Excellence: Upholding high standards for all multimedia output, ensuring it is engaging, accurate, accessible, and aligns with brand integrity.
• Collaboration & Communication: Fostering an open, transparent, and communicative environment where ideas are shared freely, feedback is constructive, and cross-functional teamwork is prioritized.
• Innovation & Adaptability: Embracing new tools, technologies (especially AI), and methodologies to continuously improve creative output and production processes.
• Data-Informed Decision-Making: Using analytics and learner feedback to guide content strategy, production choices, and process improvements.

Collaboration Style:

• Cross-Functional Partnership: Working closely with LXDs, instructional designers, marketing, and product teams to ensure multimedia content effectively supports pedagogical goals and marketing objectives.
• Iterative Feedback Loops: Establishing clear processes for receiving and incorporating feedback from stakeholders to refine content and production workflows.
• Knowledge Sharing: Actively participating in team discussions, sharing best practices in multimedia production, and contributing to a culture of continuous learning and skill development.

📝 Enhancement Note: Understanding the operational values and collaboration style is key for operations professionals to assess cultural fit and how they can best contribute to the team's success and operational efficiency.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Demands with Operational Constraints: Managing competing priorities, tight deadlines, and budget limitations while maintaining high creative quality and innovation.
• Scaling Production: Developing and implementing scalable production processes to meet the growing demand for multimedia content in a rapidly expanding EdTech company.
• Integrating Emerging Technologies: Successfully adopting and integrating new tools, particularly AI, into existing workflows without disrupting productivity or compromising quality.
• Ensuring Global Accessibility & Inclusivity: Consistently meeting diverse accessibility standards and cultural nuances across different learning markets.

Learning & Development Opportunities:

• AI in Media Production Workshops: Specialized training on leveraging AI tools for scriptwriting, content generation, voice synthesis, video editing, and more.
• Advanced Accessibility Standards Training: Deep dives into WCAG guidelines and best practices for creating universally accessible digital learning content.
• Project Management Certifications: Opportunities to pursue certifications like PMP or Agile certifications to enhance project management capabilities.
• EdTech Industry Trends: Access to webinars, conferences, and industry publications to stay abreast of the latest developments in digital learning and multimedia.

📝 Enhancement Note: Identifying potential challenges and growth opportunities helps operations professionals understand the strategic landscape of the role and how they can proactively contribute to overcoming obstacles while advancing their careers.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for managing a multimedia production project from initial brief to final delivery. How do you ensure all stakeholders are aligned and deliverables are met on time and within budget?" (Focus on your operational workflow, project management tools, and communication strategies.)
• "How have you leveraged AI or other emerging technologies to improve efficiency or creativity in your media production workflows? Can you provide a specific example?" (Prepare to discuss specific tools and quantifiable impacts.)
• "Imagine a scenario where a key learning designer requests a significant change to a video script just before filming. How would you manage this situation operationally, considering timelines, budget, and stakeholder expectations?" (Demonstrate your problem-solving and negotiation skills.)

Company & Culture Questions:

• "What interests you most about working in the EdTech sector, and specifically with FourthRev's mission?" (Show research into the company's impact and values.)
• "How do you approach fostering a collaborative and innovative environment within a remote creative/operations team?" (Highlight your leadership and team-building approach.)
• "How do you measure the success of multimedia content beyond just delivery, considering its impact on learner engagement and educational outcomes?" (Connect your role to business and educational objectives.)

Portfolio Presentation Strategy:

• The "STAR" Method for Case Studies: For each portfolio piece, structure your explanation using Situation, Task, Action, and Result. Clearly outline the operational challenges and your strategic actions.
• Quantify Your Impact: Wherever possible, use metrics to demonstrate the success of your projects. For example, "Reduced video production time by 20% through implementing a new templating system," or "Increased learner engagement with interactive modules by 15%."
• Demonstrate Process Flow: Visually or verbally walk interviewers through your typical production pipeline, highlighting key operational checkpoints and decision-making processes.
• Focus on Problem-Solving: Emphasize how you’ve overcome challenges in past projects, showcasing your adaptability and operational resilience.

📝 Enhancement Note: This section provides targeted preparation advice, focusing on how operations professionals can articulate their value proposition, demonstrate their understanding of operational efficiency, and showcase their strategic thinking during the interview process.

📌 Application Steps

To apply for this operations-focused Multimedia Design Manager position:

• Submit your application through the provided link on Workable.
• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating strong project management, workflow optimization, and successful multimedia production within an educational context. Emphasize any experience with AI tools or accessibility standards.
• Resume Optimization: Ensure your resume clearly articulates your experience in managing creative production processes, leading teams, and delivering projects on time and within budget. Use keywords relevant to operations and multimedia production.
• Interview Preparation: Practice articulating your operational approach to multimedia management using the STAR method for case studies. Be ready to discuss your experience with relevant software and your understanding of the EdTech landscape.
• Company Research: Thoroughly research FourthRev's mission, values, and current projects. Understand their approach to digital learning and how your operational expertise can contribute to their growth and success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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