Multimedia Design Manager (EdTech, Digital Learning Landscape)
📍 Job Overview
Job Title: Multimedia Design Manager (EdTech, Digital Learning Landscape) Company: RS Consult Location: South Africa (Remote) Job Type: Full-Time Category: Creative & Media Operations / Digital Learning Content Management Date Posted: October 20, 2025 Experience Level: Mid-Level (2-5 years) Remote Status: Fully Remote
🚀 Role Summary
- Oversee the end-to-end production and delivery of high-quality multimedia content within the EdTech sector, focusing on digital learning.
- Collaborate cross-functionally with Learning Experience Designers (LXDs), marketing, and other stakeholders to enrich the learner experience.
- Manage project timelines, budgets, and external supplier relationships for video, audio, and digital content creation.
- Drive continuous improvement in media production quality and efficiency, with a focus on leveraging AI and emerging technologies.
- Ensure all multimedia content adheres to accessibility, inclusivity, and educational effectiveness best practices.
📝 Enhancement Note: While the title is "Multimedia Design Manager," the core responsibilities and required skills lean heavily into operations management for media production. This role will function as a key operational hub for content creation within the EdTech space, requiring strong process management, vendor oversight, and quality assurance capabilities, rather than pure creative design. The "EdTech" and "Digital Learning Landscape" context suggests a need for understanding pedagogical principles in content creation.
📈 Primary Responsibilities
- Content Development & Production Management:
- Partner with LXDs, marketing, and internal teams to conceptualize and produce engaging multimedia content aligned with learning objectives and brand standards.
- Conduct thorough reviews of media assets for accuracy, consistency, quality, and adherence to brand guidelines and media production standards.
- Manage the full production lifecycle for video, audio, and digital learning materials, ensuring clarity, accessibility, and brand alignment.
- Cultivate and manage relationships with external vendors, freelancers, and agencies, negotiating contracts, overseeing quality, and ensuring timely delivery within budget.
- Implement and enforce best practices for media production, focusing on accessibility standards (e.g., WCAG), inclusivity, and maximizing educational effectiveness.
- Project Management & Reporting:
- Define, track, and manage project timelines, deliverables, milestones, and resource allocation across a portfolio of multimedia projects.
- Generate regular status reports on media production progress, budget utilization, and key performance indicators (KPIs), identifying areas for optimization and improvement.
- Monitor and manage production budgets, ensuring expenditures remain within agreed-upon allocations and seeking cost-saving opportunities.
- Actively participate in content planning and strategy meetings, providing critical input on production feasibility, resource requirements, potential risks, and innovative solutions.
- Maintain a meticulously organized and accessible digital asset management (DAM) system or media library for efficient content retrieval and reuse.
- Coordinate and oversee on-site and remote filming activities, including potential international travel for partner location shoots (e.g., in the UK).
- Continuous Improvement & Ad Hoc Support:
- Provide prompt and efficient support for ad hoc media-related requests from various departments, ensuring swift turnaround while maintaining quality and brand consistency.
- Lead initiatives to enhance media production quality, including the development and continuous refinement of internal policies, standards, and operational procedures.
- Proactively identify opportunities to streamline media production workflows, evaluate and adopt new tools, with a particular emphasis on AI-driven solutions for enhanced efficiency and creative output.
- Contribute to the strategic development of a scalable, future-ready media production framework designed to support the organization's growth and evolving digital learning needs.
📝 Enhancement Note: The responsibilities highlight a strong operational focus. The emphasis on "managing the end-to-end production process," "managing relationships with external suppliers," and "defining project timelines, deliverables, and resources" are core operations functions. The inclusion of "AI-driven solutions" and "scalable, future-ready media production framework" points towards strategic operations planning and technology adoption.
🎓 Skills & Qualifications
Education:
- Bachelor's degree in Multimedia Design, Digital Media, Communications, Project Management, or a related field, OR equivalent practical experience demonstrating mastery of multimedia production and operations.
Experience:
- 2-5 years of progressive experience in multimedia production, content management, or a related creative operations role.
- Proven track record of managing complex multimedia projects from concept to completion, with a strong emphasis on process optimization and efficiency.
Required Skills:
- Creative Production Expertise: Demonstrated proficiency in video production (filming, editing), audio production (podcast creation, editing, voiceover management), and graphic design/motion graphics.
- Adobe Creative Suite Proficiency: Advanced skills in Adobe Illustrator, Photoshop, and InDesign are essential for graphic design and asset manipulation.
- Project & Time Management: Exceptional ability to balance multiple projects, prioritize tasks, manage deadlines effectively, and maintain organized workflows in a dynamic environment.
- Collaboration & Communication: Excellent interpersonal and communication skills, with the ability to work seamlessly with cross-functional teams, including Learning Experience Designers, marketing, and external partners.
- Attention to Detail: Meticulous approach to ensuring consistency, quality, accessibility, and brand alignment across all multimedia content.
- Organisational Skills: Proven ability to establish and maintain structured processes, manage digital assets efficiently, and document workflows.
- Video Production Editing: Expertise in post-production editing of provided filming and sound recordings.
- Audio Production: Experience managing podcast creation, editing, and voiceover coordination.
- Basic Interactive/E-Learning Tools: Familiarity with tools such as HTML5 and H5P for creating interactive learning modules.
- AI Tools for Media Production: Demonstrated interest and ability to explore and implement AI tools to enhance media production efficiency and creativity.
Preferred Skills:
- Experience with project management software such as Jira and Confluence.
- Familiarity with Digital Asset Management (DAM) systems.
- Understanding of educational technology (EdTech) principles and digital learning design.
- Experience managing budgets for creative projects.
- Knowledge of accessibility standards (e.g., WCAG) in multimedia content.
📝 Enhancement Note: The "Required Skills" section is heavily weighted towards practical multimedia execution. The "Preferred Skills" and the emphasis on AI and project management within the responsibilities suggest that candidates who can bridge the gap between creative execution and operational efficiency will be most successful. The mention of "AI Tools for Media Production" is a key differentiator.
📊 Process & Systems Portfolio Requirements
Portfolio Essentials:
- Demonstration of Production Workflow: Showcase examples of projects where you managed the entire production lifecycle, from initial brief to final delivery, highlighting your process and problem-solving approach.
- Evidence of Project Management: Include case studies detailing how you managed multiple multimedia projects simultaneously, illustrating your ability to meet deadlines, manage budgets, and coordinate resources.
- Quality Assurance & Brand Adherence: Present examples that clearly demonstrate your ability to review and ensure the accuracy, consistency, and quality of media assets, aligning them with brand and production standards.
- Accessibility & Inclusivity Focus: Provide examples of multimedia content where accessibility and inclusivity were primary considerations, detailing any specific steps taken to ensure compliance.
Process Documentation:
- Workflow Design & Optimization: Be prepared to discuss how you have designed, documented, and optimized multimedia production workflows to improve efficiency, reduce costs, and enhance output quality.
- System Implementation & Automation: Highlight any experience you have in evaluating, implementing, or leveraging tools (including AI) to automate or streamline media production processes.
- Measurement & Performance Analysis: Demonstrate how you have tracked and reported on media production performance, using metrics to identify areas for improvement and inform future strategies.
📝 Enhancement Note: For this role, a portfolio is crucial to demonstrate practical application of skills. The emphasis should be on showcasing how projects were managed and executed, not just the final creative output. Applicants should be ready to articulate their process, decision-making, and any efficiency gains achieved.
💵 Compensation & Benefits
Salary Range: ZAR 350,000 - ZAR 550,000 per annum (estimated)
Benefits:
- Remote Work Flexibility: Fully remote position, allowing for work from anywhere within South Africa.
- Professional Development: Opportunities for continuous learning, including training on new multimedia tools, AI technologies, and EdTech trends.
- Collaborative Environment: Work with a dynamic and passionate global team dedicated to transforming education.
- Contribution to EdTech: Play a key role in shaping the digital learning experience for a growing student base.
- Potential for Growth: As the company scales, opportunities for increased responsibility and leadership within the operations function may arise.
Working Hours:
- Standard full-time hours, approximately 40 hours per week. Flexibility may be offered, but core hours will likely be aligned with South African business hours to facilitate collaboration with local teams and stakeholders.
📝 Enhancement Note: A specific salary range was not provided. Based on the role's mid-level experience requirement (2-5 years), full-time remote status, and the South African market for creative/operations roles in the tech sector, an estimated annual salary range of ZAR 350,000 to ZAR 550,000 has been determined. This estimate considers the cost of living in South Africa and industry benchmarks for similar positions. Benefits are inferred based on typical offerings for remote, tech-focused roles at growing companies.
🎯 Team & Company Context
🏢 Company Culture
Industry: Education Technology (EdTech), Digital Learning Solutions Company Size: RS Consult is a consultancy that appears to work with various organizations, and FourthRev (the implied hiring entity through the job description) is likely a growing EdTech startup. This suggests a dynamic, fast-paced, and potentially lean operational environment. Founded: Information on the founding date of RS Consult or FourthRev is not explicitly provided but the context of a startup implies recent establishment or rapid growth phase.
Team Structure:
- Cross-Functional Collaboration: The role requires close collaboration with Learning Experience Designers (LXDs), marketing teams, and potentially product development teams.
- Reporting: While not explicitly stated, the manager role likely reports to a Head of Content, Head of Operations, or a similar senior leadership position within the content or learning experience division.
- Global Reach: The mention of coordinating filming activities in the UK indicates an international operational scope.
Methodology:
- Data-Driven Content Enhancement: The focus on "improving efficiency and impact" and "reporting on media production status" suggests a data-informed approach to content operations.
- Agile Workflow Principles: The dynamic, start-up environment and need for adaptability imply an agile or iterative approach to project management and content development.
- Continuous Improvement Focus: The emphasis on streamlining workflows, adopting new tools (especially AI), and developing policies points to a culture of ongoing operational refinement.
Company Website: https://jobs.workable.com/company/nUA9XVnDpzg6utGKH85h3U/jobs-at-rs-consult (RS Consult)
📝 Enhancement Note: The description indicates a blend of operational rigor and a startup's agility. The EdTech context means content must be pedagogically sound and engaging. The mention of AI and future-readiness suggests an innovative and forward-thinking company culture.
📈 Career & Growth Analysis
Operations Career Level: This role is positioned as a mid-level manager, responsible for overseeing a critical operational function (multimedia production). It requires a blend of hands-on technical skills and managerial oversight.
Reporting Structure: The Multimedia Design Manager will likely report to a senior leader within the Content, Learning Experience, or Operations departments. They may also manage external resources (freelancers, agencies) and potentially junior team members as the team grows.
Operations Impact: This role directly impacts the quality and effectiveness of digital learning products by ensuring engaging, accessible, and high-quality multimedia content. This directly affects learner engagement, retention, and overall satisfaction, which are key metrics in the EdTech industry and contribute to revenue growth.
Growth Opportunities:
- Specialization in EdTech Operations: Deepen expertise in the unique operational challenges and opportunities within the EdTech content production space.
- Leadership Development: Potential to grow into a Head of Content Operations or similar leadership role as the company expands its content offerings.
- Technology Adoption Leadership: Lead the integration and strategic use of emerging technologies like AI in media production workflows.
- Process Improvement Expertise: Develop advanced skills in optimizing operational processes for creative content delivery at scale.
📝 Enhancement Note: The growth trajectory for this role involves moving from managing production processes to potentially leading broader content operations strategies and teams, with a strong emphasis on technology integration and operational efficiency.
🌐 Work Environment
Office Type: Fully Remote. This implies a distributed team structure, requiring strong asynchronous communication skills and self-discipline.
Office Location(s): South Africa. While remote, the primary operational base and legal entity are in South Africa, suggesting potential alignment with South African business hours for core collaboration, albeit with global project coordination.
Workspace Context:
- Collaborative Digital Space: Expect to work within digital collaboration platforms (e.g., Slack, Microsoft Teams, Zoom) for team communication and project updates.
- Operations Tools & Technology: Access to industry-standard multimedia creation software (Adobe Creative Suite) and project management tools (potentially Jira/Confluence).
- Team Interaction: Regular virtual meetings, project check-ins, and collaborative sessions with LXDs, marketing, and other stakeholders.
Work Schedule: A standard 40-hour work week is expected, but remote work often allows for some flexibility in daily scheduling, provided project deadlines and collaboration needs are met. The ability to work independently and manage one's own schedule is paramount.
📝 Enhancement Note: The remote aspect is a key feature, demanding strong self-management and digital communication skills. While remote, understanding potential core working hours for team alignment is important, especially given the global project coordination mentioned.
📄 Application & Portfolio Review Process
Interview Process:
- Initial Screening: Review of resume and portfolio for relevant experience, skills, and alignment with role requirements.
- Skills Assessment/Case Study: A practical exercise or case study focusing on multimedia production scenarios, project management challenges, or workflow optimization. This might involve editing a short piece of footage, outlining a production plan for a specific learning module, or proposing an AI integration strategy.
- Manager Interview: Discussion with the hiring manager to assess operational thinking, project management approach, collaboration style, and cultural fit.
- Team/Stakeholder Interviews: Meetings with potential collaborators (e.g., LXDs, marketing) to evaluate communication skills, teamwork, and ability to integrate into the existing team dynamics.
- Final Interview: Potentially with a senior leader to discuss strategic vision, long-term impact, and cultural alignment.
Portfolio Review Tips:
- Showcase Process, Not Just Product: For each project, clearly articulate the challenge, your role, the process you followed (workflow, tools used, problem-solving), and the quantifiable outcomes or impact.
- Highlight Management & Collaboration: Include examples demonstrating your ability to manage projects, external vendors, or cross-functional teams effectively.
- Demonstrate Technical Proficiency: Ensure your portfolio includes high-quality examples of video editing, audio production, and graphic design.
- Address AI & Efficiency: If possible, include projects where you leveraged new tools or sought to improve efficiency in your production process.
- Tailor to EdTech: If you have EdTech experience, highlight it. If not, explain how your skills can be applied to educational content.
Challenge Preparation:
- Workflow Design: Be ready to design a basic workflow for producing a short educational video or podcast.
- Problem-Solving: Prepare to discuss how you would handle common production issues like budget overruns, tight deadlines, or difficult stakeholder feedback.
- AI Integration: Think about specific ways AI tools could be used to improve efficiency or creativity in multimedia production for digital learning.
📝 Enhancement Note: The interview process will likely test both technical multimedia skills and operational management capabilities. A strong portfolio that clearly articulates process and impact will be critical for success.
🛠 Tools & Technology Stack
Primary Tools:
- Adobe Creative Suite: Illustrator, Photoshop, InDesign (essential for graphic design and asset creation).
- Video Editing Software: Proficiency in industry-standard tools (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve) is expected for video production editing.
- Audio Editing Software: Experience with tools like Adobe Audition, Audacity, or similar for podcast creation and voiceover management.
- Project Management Software: Experience with Jira and Confluence is preferred, indicating a need for familiarity with agile project tracking and documentation. Other tools like Asana, Trello, or Monday.com might also be relevant.
Analytics & Reporting:
- Basic Data Analysis: Ability to track production metrics, budget adherence, and potentially learner engagement data related to multimedia content.
- Reporting Tools: Proficiency in presentation software (e.g., PowerPoint, Google Slides) for creating status reports and performance summaries.
CRM & Automation:
- Digital Asset Management (DAM): While not explicitly listed, experience with or understanding of DAM systems is beneficial for organizing and managing media assets.
- AI Tools for Media Production: Explicitly mentioned as a key area of interest, suggesting exploration of AI-powered editing, content generation, or workflow automation tools.
📝 Enhancement Note: The technology stack emphasizes creative production tools alongside project management and a forward-looking interest in AI. Candidates should be prepared to discuss their experience with these tools and their ability to adapt to new technologies.
👥 Team Culture & Values
Operations Values:
- Efficiency & Optimization: A drive to streamline processes, reduce waste, and maximize the impact of resources.
- Quality & Excellence: Commitment to producing high-standard, engaging, and effective multimedia content.
- Collaboration & Communication: Valuing open, clear, and proactive communication with all stakeholders.
- Adaptability & Innovation: Embracing change, seeking new solutions, and staying current with technological advancements (especially AI).
- Data-Driven Decision Making: Using metrics and feedback to inform production strategies and improvements.
Collaboration Style:
- Cross-Functional Integration: Working closely with LXDs and marketing to ensure content aligns with learning objectives and broader organizational goals.
- Proactive Communication: Regularly updating stakeholders on project status, potential issues, and successes.
- Feedback-Oriented: Open to receiving and providing constructive feedback to foster continuous improvement.
- Agile & Responsive: Ability to adapt to changing project requirements and priorities in a fast-paced environment.
📝 Enhancement Note: The culture emphasizes operational efficiency, quality output, and adaptability, particularly in leveraging new technologies like AI within a collaborative, cross-functional framework.
⚡ Challenges & Growth Opportunities
Challenges:
- Balancing Creative Quality with Operational Efficiency: Ensuring high-quality multimedia output while adhering to strict timelines and budgets.
- Managing Remote Teams & Stakeholders: Effective communication and coordination across different time zones and working styles in a fully remote setup.
- Integrating Emerging Technologies: Successfully evaluating, piloting, and implementing AI and other new tools into existing workflows without disrupting production.
- Scaling Production: Developing processes that can support increasing content demands as the company grows.
- Ensuring Accessibility & Inclusivity: Continuously staying updated on and implementing best practices for diverse learner needs.
Learning & Development Opportunities:
- EdTech Industry Insights: Gaining deep knowledge of the digital learning landscape and pedagogical approaches.
- AI in Creative Operations: Becoming an expert in leveraging AI tools for multimedia production and workflow optimization.
- Advanced Project Management: Developing skills in managing complex, multi-stakeholder projects in a global context.
- Content Strategy Development: Contributing to the strategic direction of multimedia content for digital learning products.
📝 Enhancement Note: This role presents opportunities to tackle complex operational challenges at the intersection of creative production, technology, and education, offering significant growth potential for those who can adapt and innovate.
💡 Interview Preparation
Strategy Questions:
- "Describe your process for managing the end-to-end production of an educational video, from initial brief to final delivery. What are the key operational checkpoints?"
- Preparation: Outline a step-by-step workflow, highlighting resource allocation, timeline management, stakeholder reviews, and quality assurance measures.
- "How would you approach integrating a new AI tool for video editing into our existing production workflow? What are the potential benefits and challenges, and how would you mitigate them?"
- Preparation: Discuss a structured approach to tool evaluation, pilot testing, training, and phased implementation. Consider potential impact on existing processes and team skills.
- "Imagine you have multiple multimedia projects with conflicting deadlines and limited resources. How would you prioritize and manage these projects to ensure timely delivery of critical content?"
- Preparation: Discuss prioritization frameworks (e.g., impact vs. effort, strategic alignment), resource negotiation, and proactive stakeholder communication strategies.
Company & Culture Questions:
- "What interests you most about working in the EdTech industry and specifically within digital learning content creation?"
- Preparation: Research FourthRev's mission and values. Connect your passion for multimedia and education to their goals.
- "How do you approach collaboration with Learning Experience Designers who may have different priorities or technical understandings?"
- Preparation: Emphasize active listening, clear communication, finding common ground, and focusing on shared goals for learner success.
- "How do you measure the success of multimedia content operations, beyond just on-time and on-budget delivery?"
- Preparation: Discuss metrics like content quality, learner engagement (if data is available), accessibility compliance, reusability of assets, and efficiency gains from process improvements.
Portfolio Presentation Strategy:
- Tell a Story: For each project, walk the interviewer through the narrative: the problem, your solution (your process), the tools you used, the challenges you overcame, and the results achieved.
- Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your projects (e.g., "reduced production time by X%", "improved asset reusability by Y%", "ensured Z% of content met accessibility standards").
- Showcase Process Diagrams: If you have them, use visual aids like workflow diagrams to illustrate your operational thinking.
- Be Ready for Technical Deep Dives: While operations is key, be prepared to briefly discuss technical aspects of your multimedia work.
- Highlight AI/Innovation: If you have examples of using new tools or innovative approaches, make them a focal point.
📝 Enhancement Note: The interview preparation should focus on demonstrating a blend of creative understanding, robust operational management, strategic thinking regarding technology adoption (especially AI), and strong collaborative skills within the EdTech context.
📌 Application Steps
To apply for this Multimedia Design Manager position:
- Submit Your Application: Please apply through the provided link on Workable.
- Curate Your Portfolio: Select 2-3 of your most relevant projects that showcase your multimedia production management, project execution, and any experience with process optimization or new technology adoption. Ensure your portfolio clearly articulates the operational aspects of your work.
- Tailor Your Resume: Highlight keywords and responsibilities that align with the job description, such as "Production Management," "Project Management," "Content Development," "Workflow Optimization," "EdTech," "Adobe Creative Suite," and "AI Tools." Quantify achievements wherever possible.
- Prepare for a Case Study: Be ready to discuss your approach to a media production challenge or to present a brief workflow for a hypothetical EdTech multimedia project during the interview process.
- Research FourthRev/RS Consult: Understand their mission, values, and the broader EdTech landscape they operate in. This will help you tailor your responses and demonstrate genuine interest.
⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.
Application Requirements
Candidates should possess strong creative production skills and project management capabilities, with a keen interest in leveraging AI and emerging technologies. Experience in multimedia content development and a passion for media production are essential.