Lead UX Writer

📍 Job Overview

Job Title: Lead UX Writer Company: Jobgether (Partner Company) Location: Argentina Job Type: Full-time Category: UX Writing / Content Design Date Posted: 2026-02-06 Experience Level: 5-10 Years Remote Status: Fully Remote

🚀 Role Summary

• Lead the comprehensive content strategy, voice, and tone for a premium mobile financial and crypto application, ensuring global clarity and brand consistency.
• Optimize critical user journeys through expert UX writing and content design, focusing on reducing friction, enhancing usability, and building user trust in complex financial transactions.
• Collaborate cross-functionally with product, design, engineering, legal, and data teams to embed content seamlessly into the core product design and development lifecycle.
• Translate intricate financial and regulatory information into accessible, user-friendly language that empowers users while maintaining accuracy and compliance.

📝 Enhancement Note: This role is posted by Jobgether on behalf of a partner company. The focus is on leading content strategy for a mobile financial/crypto app, requiring a blend of strategic vision and hands-on execution in a fast-paced, remote environment. The emphasis on "trust," "engagement," and "conversion" highlights the critical business impact of this UX writing role, positioning it as a strategic GTM function.

📈 Primary Responsibilities

• Define, establish, and lead the end-to-end content strategy, including comprehensive voice and tone guidelines for the mobile application, ensuring global consistency and strong brand alignment.
• Conduct thorough audits and implement optimizations for key user flows, specifically targeting the reduction of friction, improvement of overall usability, and enhancement of user trust across financial and cryptocurrency interactions.
• Develop and refine microcopy, onboarding sequences, instructional content, and error messaging to simplify complex transactions and empower users with clear, actionable information.
• Foster deep collaboration with product managers, UX/UI designers, engineers, legal, and compliance teams to ensure content is integrated strategically from the earliest stages of the product design process.
• Translate complex regulatory and compliance mandates into transparent, user-friendly language, ensuring accuracy is maintained without compromising the user experience.
• Initiate and execute copy testing, user research initiatives, and comprehensive funnel analysis to drive continuous improvements in user conversion rates, comprehension, and overall retention.
• Act as a champion for content design best practices across the organization, actively promoting education, fostering alignment, and driving a culture of continuous improvement in content quality.

📝 Enhancement Note: The responsibilities emphasize a leadership role in content strategy, direct impact on user engagement and trust within a regulated fintech/crypto space, and the need for strong cross-functional collaboration. The focus on "auditing," "optimizing," and "analysis" points to a data-driven approach to content design.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in English, Communications, Design, HCI, or a related field is typically expected for Lead-level roles in UX Writing. Experience: 5+ years of dedicated experience in UX writing or content design, with a strong preference for candidates with prior exposure to fintech, wealth management, or cryptocurrency sectors.

Required Skills:

• Demonstrated ability to simplify complex financial concepts and transform dense, multi-step workflows into intuitive and user-friendly experiences.
• Proven track record of end-to-end content ownership across critical product flows, including user onboarding, transactional processes, and troubleshooting scenarios.
• Experience operating within regulated environments, adept at balancing stringent legal and compliance constraints with the imperative of user-centered clarity and natural language.
• Deep understanding and practical application of accessibility standards, inclusive design principles, and mobile-first design patterns.
• Proficiency in modern design and prototyping tools such as Figma or Sketch, with a demonstrated ability to work directly within design files and collaborate effectively with design teams.
• Strong stakeholder management capabilities, with a proven ability to articulate, justify, and defend content decisions using data, user research insights, and structured reasoning.
• A self-starter mentality, comfortable thriving in fast-moving, dynamic environments, and experienced in working within agile, cross-functional team structures.

Preferred Skills:

• Familiarity with behavioral economics principles and their application in influencing user trust, decision-making, and engagement through language.
• Experience conducting and analyzing results from copy testing and A/B testing initiatives to validate content effectiveness.
• Knowledge of content management systems (CMS) and their role in product content delivery.
• Experience with localization and internationalization considerations for global product content.

📝 Enhancement Note: The requirements highlight a specialized skillset in UX writing for complex, regulated industries. The emphasis on a "portfolio," "stakeholder management," and "data/research justification" points to a role that requires strategic thinking and measurable impact, common in GTM and operations-adjacent functions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Comprehensive case studies showcasing end-to-end ownership of significant product flows from ideation through to launch and iteration.
• Demonstration of how content strategy was applied to solve specific user problems and achieve business objectives within financial or crypto products.
• Examples of optimizing complex workflows and simplifying technical or regulatory jargon into clear, actionable user-facing text.
• Evidence of collaboration with product, design, and engineering teams, illustrating how content was integrated into the design and development process.
• Quantifiable results or qualitative feedback demonstrating the impact of your UX writing on key metrics like conversion, engagement, comprehension, or trust.

Process Documentation:

• Examples of content audits and analysis, detailing methodologies used to identify areas for improvement in existing product copy.
• Demonstration of workflow design and optimization, showing how content strategy informed the user journey and interaction design.
• Documentation of user research and copy testing methodologies, illustrating how feedback was gathered and incorporated to refine content.
• Evidence of creating and maintaining voice and tone guidelines or content style guides for product teams.

📝 Enhancement Note: The portfolio requirements are critical for this role. Candidates must showcase not just writing samples, but strategic application of content design principles to solve business problems, a key characteristic of operations-focused roles that drive measurable outcomes.

💵 Compensation & Benefits

Salary Range: For a Lead UX Writer with 5-10 years of experience in Argentina, the estimated salary range is ARS $1,500,000 - ARS $3,000,000+ per month, depending on experience, specific skills, and the exact scope of responsibilities.

Benefits:

• Fully remote work environment, offering flexibility to work from any location.
• Flexible paid time off (PTO) to support work-life balance and personal well-being.
• Annual professional development budget allocated for continuous learning, relevant courses, and industry conferences.
• Competitive compensation package, reflecting the strategic importance and expertise required for the role.
• Opportunity to work with a collaborative, high-performance culture alongside global teammates.
• Involvement in developing cutting-edge financial and cryptocurrency technology products.

Working Hours: The standard working hours are typically around 40 hours per week, with flexibility expected due to the remote nature of the role and the fast-paced environment.

📝 Enhancement Note: Salary is estimated based on typical Lead UX Writer compensation in Argentina for roles requiring specialized fintech/crypto experience and remote work flexibility. Benefits are directly extracted from the provided text, highlighting key advantages for operations-minded professionals valuing work-life balance and continuous learning.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (Fintech) / Cryptocurrency. This industry is characterized by rapid innovation, stringent regulatory oversight, and a strong focus on user trust, security, and seamless digital experiences. Company Size: Not explicitly stated, but the presence of cross-functional teams (product, design, engineering, legal, data) and a global audience suggests a well-established, likely mid-to-large-sized organization or a rapidly scaling startup. Founded: Not specified, but the focus on "cutting-edge financial and crypto technology" implies a company operating in a modern, forward-thinking space.

Team Structure:

• The UX Writer will be part of a cross-functional product team, likely reporting into a Head of Product, Design Lead, or a dedicated Content Strategy Lead, if one exists.
• Close collaboration will occur with Product Managers, UX/UI Designers, Engineers, Legal Counsel, Compliance Officers, and Data Analysts.
• The team operates in a fast-paced, agile environment, emphasizing iterative development and data-informed decision-making.

Methodology:

• Content Strategy: Data-driven and user-centered approach to developing and implementing content across the product.
• Design Process: Content is embedded early and iteratively within the design and development lifecycle, not an afterthought.
• Collaboration: Agile, cross-functional collaboration with a strong emphasis on clear communication and shared ownership.
• Optimization: Continuous improvement through user research, A/B testing, and performance data analysis.

Company Website: [Jobgether.com and the partner company's website, if identifiable]

📝 Enhancement Note: The context points to a dynamic, tech-forward environment where clear communication and user trust are paramount. The emphasis on "data-driven," "user-centered," and "iterative" methodologies aligns with operational excellence.

📈 Career & Growth Analysis

Operations Career Level: Lead UX Writer. This signifies a senior individual contributor role with significant strategic responsibility and potential for mentorship. It's a critical function within the GTM (Go-To-Market) and product development pipeline, directly impacting user acquisition, engagement, and retention. Reporting Structure: Likely reports into a senior product or design leader, with direct collaboration across multiple departments. This structure allows for significant influence on product strategy and user experience. Operations Impact: The role directly influences key business metrics such as user conversion rates, engagement levels, comprehension of financial products, and overall user trust. By simplifying complex financial and crypto concepts, the Lead UX Writer plays a vital role in user adoption and retention, directly impacting revenue potential and market penetration.

Growth Opportunities:

• Leadership Expansion: Potential to grow into a Head of Content Design or Senior Manager role, building and managing a team of UX writers.
• Strategic Influence: Deeper involvement in product strategy, market positioning, and GTM planning, leveraging content expertise to drive business outcomes.
• Specialization: Further specialization within fintech or crypto content strategy, becoming a subject matter expert in a high-demand field.
• Cross-functional Advancement: Opportunities to transition into product management or broader GTM strategy roles, utilizing a deep understanding of user experience and communication.

📝 Enhancement Note: This role offers significant growth potential, moving beyond pure writing to strategic leadership in product and GTM. The emphasis on impact on conversion, retention, and trust aligns it closely with revenue-generating operations functions.

🌐 Work Environment

Office Type: Fully Remote. This offers maximum flexibility in terms of location and work-life integration. Office Location(s): While the role is remote, it is based in Argentina, suggesting potential for localized support or community, and adherence to Argentinian labor laws and time zones for core working hours.

Workspace Context:

• Collaborative Environment: Despite being remote, the culture emphasizes collaboration through digital tools and structured communication channels. Expect frequent virtual meetings and shared digital workspaces.
• Operations Tools & Technology: Access to modern design tools (Figma, Sketch), collaboration platforms (Slack, Teams), project management software (Jira, Asana), and potentially content management systems.
• Team Interaction: Regular interaction with product, design, engineering, legal, and data teams through virtual meetings, asynchronous communication, and shared documentation.

Work Schedule: Standard full-time (approx. 40 hours/week) with flexibility. Core hours might be established to facilitate collaboration with teams in similar or overlapping time zones, but the remote nature allows for significant autonomy in structuring the workday.

📝 Enhancement Note: The remote aspect is a key feature, requiring strong self-discipline and communication skills. The "collaborative, high-performance culture" suggests a structured approach to remote work, common in tech operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a recruiter screen (Jobgether or partner company) to assess basic qualifications, experience, and cultural fit.
• Portfolio Review & Presentation: A core part of the process will involve presenting a curated portfolio of work, showcasing specific case studies that demonstrate end-to-end ownership, problem-solving, and impact. This is where candidates will articulate their strategic approach to UX writing and content design.
• Skills-Based Interview: Technical interviews focusing on UX writing principles, content strategy, experience with financial/crypto concepts, and proficiency with design tools.
• Cross-functional Interviews: Conversations with Product Managers, Designers, and Engineers to assess collaboration style, communication skills, and ability to integrate content into the product development lifecycle.
• Leadership/Stakeholder Interview: Discussion with senior leadership to evaluate strategic thinking, stakeholder management, and alignment with company values and vision.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 impactful projects that best showcase your ability to handle complex financial/crypto concepts, lead content strategy, and drive measurable results.
• Tell a Story: For each case study, clearly articulate the problem, your role and process, the solutions you implemented (specific copy examples are crucial), and the quantifiable outcomes (e.g., improved conversion, reduced support tickets, increased user trust).
• Demonstrate Process: Walk through your thought process for simplifying complex information, your collaboration methods, and how you incorporated user feedback or data.
• Highlight Impact: Quantify results whenever possible. If exact numbers aren't available, use qualitative feedback or logical reasoning to demonstrate the value of your contribution.
• Focus on Clarity: Ensure your presentation is as clear, concise, and user-friendly as the copy you create.

Challenge Preparation:

• Be prepared for a potential take-home assignment or a live whiteboarding/design exercise where you might be asked to rewrite copy for a specific flow, audit existing content, or outline a content strategy for a new feature.
• Practice articulating your reasoning clearly and concisely, especially when discussing trade-offs between user needs, business goals, and regulatory requirements.
• Review common UX writing challenges in fintech and crypto (e.g., explaining complex terms, building trust, navigating regulations) and prepare thoughtful approaches.

📝 Enhancement Note: The interview process is heavily reliant on portfolio demonstration and strategic thinking, common for senior roles in product and GTM operations. Candidates should prepare to articulate not just their writing skills, but their strategic impact and collaborative approach.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Figma, Sketch (essential for working within design files and collaborating with designers).
• Collaboration & Communication: Slack, Microsoft Teams (for team communication, asynchronous updates, and quick queries).
• Project Management: Jira, Asana, Trello (for tracking tasks, workflows, and project progress within agile teams).

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, or Google Analytics (to understand user behavior, track funnel progression, and measure content impact).
• A/B Testing Platforms: Optimizely, VWO, or built-in platform capabilities (for testing copy variations and optimizing conversion rates).
• User Research Tools: SurveyMonkey, Typeform, UserTesting.com (for gathering qualitative feedback and conducting copy testing).

CRM & Automation:

• CRM Systems: While not directly managed, understanding how UX copy impacts CRM data and customer journeys (e.g., Salesforce, HubSpot) is beneficial.
• Content Management Systems (CMS): Potentially involved if the company uses a CMS for managing product content or marketing assets.
• Documentation Tools: Confluence, Notion, Google Docs (for creating and sharing content guidelines, strategy documents, and research findings).

📝 Enhancement Note: Proficiency with design tools and an understanding of analytics/user research platforms are key. While not directly managing CRM or automation, understanding their role in the user journey is valuable for a strategic UX writer.

👥 Team Culture & Values

Operations Values:

• Clarity & Simplicity: A core value, driving the need for clear, concise, and easily understandable communication in all product interactions.
• User Centricity: All decisions, especially regarding content, are made with the user's needs, understanding, and trust as the highest priority.
• Data-Driven Decision Making: Content strategies and optimizations are informed by user research, analytics, and performance metrics.
• Collaboration & Transparency: Open communication and cross-functional teamwork are essential for embedding content effectively and achieving shared goals.
• Innovation & Adaptability: Embracing new technologies (like crypto) and adapting quickly to a rapidly evolving market landscape.

Collaboration Style:

• Proactive Partnership: Content designers are integrated early into product and design processes, not brought in at the end.
• Constructive Feedback: A culture of providing and receiving constructive feedback on copy and content strategy from peers and stakeholders.
• Shared Ownership: Cross-functional teams share ownership of the user experience, with content being a critical component.
• Knowledge Sharing: Encouraging the sharing of insights from user research, data analysis, and best practices across teams.

📝 Enhancement Note: The values emphasize operational excellence through clarity, data, and collaboration, crucial for a GTM and product-focused role.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge is translating intricate financial and cryptocurrency concepts into language that is accessible to a global, diverse user base, while maintaining accuracy and regulatory compliance.
• Balancing Stakeholder Needs: Navigating the requirements and priorities of various departments (Product, Design, Engineering, Legal, Compliance) to ensure content serves all objectives.
• Remote Collaboration: Maintaining strong relationships and effective communication within a fully remote, fast-paced team environment requires proactive effort.
• Measuring Impact: Quantifying the direct impact of UX writing on user behavior, trust, and business metrics can be challenging but is crucial for demonstrating value.

Learning & Development Opportunities:

• Deep Dive into Fintech/Crypto: Gaining specialized knowledge and expertise in a rapidly growing and complex industry.
• Strategic Content Leadership: Developing skills in leading content strategy, mentoring junior writers, and influencing product roadmaps.
• Data Analysis & User Research: Enhancing capabilities in using data and research to inform content decisions and measure effectiveness.
• Cross-functional Acumen: Broadening understanding of product development, engineering processes, and regulatory compliance through close collaboration.

📝 Enhancement Note: The challenges are typical for senior roles in regulated tech environments, offering significant learning opportunities that contribute to career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex financial or technical concept for a user. What was your process, and what was the outcome?" (Focus on your methodology, specific copy examples, and measurable impact).
• "How do you approach balancing user needs with regulatory or legal constraints in your UX writing?" (Highlight your understanding of trade-offs, research, and persuasive communication with stakeholders).
• "Walk us through your process for developing a content strategy for a new product feature or onboarding flow." (Emphasize your strategic thinking, user research integration, and cross-functional collaboration).

Company & Culture Questions:

• "What interests you about working in the fintech/crypto space, and specifically for our company?" (Research the partner company's mission, products, and recent news; connect it to your passion for clarity in finance).
• "How do you contribute to a collaborative, high-performance remote team culture?" (Provide examples of your communication style, proactive engagement, and ability to build rapport virtually).
• "How would you measure the success of your UX writing efforts in this role?" (Discuss key metrics like conversion rates, comprehension scores, user satisfaction, and reduction in support queries).

Portfolio Presentation Strategy:

• Structure is Key: For each case study, clearly define the problem, your role, your process (research, ideation, iteration), the final copy solutions, and the measured results.
• Show, Don't Just Tell: Present actual copy examples within their design context (screenshots or mockups).
• Quantify Impact: Whenever possible, use data and metrics to demonstrate the effectiveness of your work. If precise numbers aren't available, articulate the logical connection between your copy and the intended business outcome.
• Highlight Collaboration: Briefly explain how you worked with designers, PMs, and engineers to arrive at the final solution.

📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, data-informed decision-making, and cross-functional collaboration, alongside strong UX writing skills.

📌 Application Steps

To apply for this Lead UX Writer position:

• Submit your application through the provided Jobgether link.
• Portfolio Customization: Curate your portfolio to prominently feature case studies related to financial services, fintech, or cryptocurrency, showcasing your ability to simplify complex concepts and drive user engagement through clear, persuasive copy.
• Resume Optimization: Tailor your resume to highlight your 5+ years of UX writing or content design experience, emphasizing achievements in user experience improvement, conversion optimization, and stakeholder management within regulated environments.
• Interview Preparation: Practice articulating your UX writing process, content strategy approach, and how you measure the impact of your work, using specific examples from your portfolio for interview scenarios.
• Company Research: Thoroughly research Jobgether and, if possible, the partner company to understand their products, target audience, and company culture, preparing to discuss how your skills align with their specific needs and operational goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.