Lead UX Designer

📍 Job Overview

Job Title: Lead UX Designer

Company: PALO IT

Location: Singapore, Singapore

Job Type: Full-time

Category: UX/UI Design & Product Development

Date Posted: May 05, 2026

Experience Level: Senior Level (8+ years)

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end User Experience (UX) and User Interface (UI) design process, from initial research and discovery through to final delivery for client projects.

• Balance diverse responsibilities across direct project delivery, pre-sales activities, and team leadership within a dynamic consulting environment.

• Champion and implement AI-first software development methodologies, leveraging cutting-edge AI tools to significantly accelerate design, prototyping, and overall delivery workflows.

• Drive impactful client engagements by facilitating workshops, presenting innovative solutions, and effectively aligning stakeholders to project goals.

• Provide crucial support and leadership in pre-sales efforts, including crafting compelling proposals, shaping strategic solution approaches, and contributing to successful client pitches.

📝 Enhancement Note: This role is positioned as a Lead UX Designer within a technology consultancy that heavily emphasizes AI-first methodologies. The responsibilities indicate a blend of hands-on design, client-facing consulting, and team leadership, requiring a candidate with a strong strategic and operational understanding of the design process within a project-driven context. The emphasis on AI tools and client engagements suggests a need for individuals who can not only design but also influence and drive adoption of new technologies and methodologies.

📈 Primary Responsibilities

• Spearhead comprehensive UX/UI design initiatives, encompassing user research, information architecture, wireframing, prototyping, visual design, and usability testing.

• Actively participate in and lead client workshops (10-20 participants), effectively facilitating discussions, gathering requirements, and presenting design solutions.

• Develop and refine design systems and style guides to ensure consistency and scalability across client projects and internal initiatives.

• Collaborate closely with cross-functional teams, including developers, product managers, and business analysts, to ensure seamless integration of design into the development lifecycle.

• Contribute significantly to pre-sales cycles by developing proposals, defining scope, estimating effort, and presenting design capabilities to prospective clients.

• Mentor and guide junior designers, providing constructive feedback, fostering skill development, and ensuring adherence to design best practices and quality standards.

• Drive internal design initiatives, contributing to the evolution of PALO IT's design processes, methodologies, and knowledge sharing platforms.

• Advocate for and implement design thinking principles throughout client projects and within the broader organization.

• Ensure design outputs align with business objectives, technical constraints, and user needs, delivering solutions that are both aesthetically pleasing and highly functional.

• Maintain a proactive approach to staying abreast of the latest UX/UI trends, AI advancements in design, and industry best practices.

📝 Enhancement Note: The responsibilities highlight a senior-level role that requires a strategic approach to design leadership. The emphasis on client engagements, pre-sales, and team leadership indicates a need for strong interpersonal and business acumen, in addition to core design skills. The integration of AI tools into the design workflow is a critical aspect, suggesting that candidates should be adept at leveraging technology to enhance efficiency and innovation.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 8 years of progressive experience in UX/UI design, product design, or a closely related field, with a demonstrated history of end-to-end project ownership.

Required Skills:

• Proven expertise in leading the full UX/UI design lifecycle, from user research and discovery to high-fidelity prototyping and final delivery.

• Demonstrated ability to manage multiple complex projects concurrently, prioritizing tasks effectively to meet deadlines in a fast-paced consulting environment.

• Proficiency with AI-powered design and development tools, such as Figma Make, v0, Lovable, Claude, and GitHub Copilot, understanding their application in accelerating design workflows.

• Strong capabilities in facilitating design workshops, presenting solutions persuasively, and effectively managing stakeholder expectations and alignment.

• Experience in contributing to and shaping pre-sales proposals, business development efforts, and client pitches.

• Solid foundation in core design disciplines, including user research methodologies, interaction design principles, and visual design aesthetics.

• Experience working within Agile/Scrum frameworks and collaborating effectively within cross-functional, multidisciplinary teams.

• Excellent communication, storytelling, and presentation skills, with the ability to articulate design rationale and vision clearly.

Preferred Skills:

• Project management experience, with the ability to oversee project timelines, resources, and deliverables.

• Prior experience managing or leading design teams, demonstrating leadership and people management capabilities.

• Background in a consulting environment, with a strong understanding of client service delivery and business development nuances.

• Ability to champion design thinking and promote its adoption across an organization beyond individual project scopes.

• Experience in service design or systems thinking, with a capacity to frame and communicate holistic, end-to-end solutions.

📝 Enhancement Note: The qualifications emphasize a blend of deep design expertise, consulting experience, and leadership capabilities. The specific mention of AI-powered tools is a critical differentiator, suggesting that candidates should not only be familiar with these tools but also understand how to leverage them strategically. The experience requirements are substantial, reflecting the senior and lead nature of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of end-to-end UX/UI design projects, clearly demonstrating your role, process, and impact.

• Include detailed case studies that highlight your approach to user research, problem definition, ideation, prototyping, and final design solutions.

• Provide evidence of your experience with AI-powered design tools and how they were integrated into your workflow to achieve specific outcomes.

• Demonstrate your ability to manage multiple project streams and client engagements simultaneously, showcasing how you prioritized and delivered effectively.

Process Documentation:

• Clearly articulate your design process, emphasizing how you adapt methodologies based on project needs and client context.

• Detail how you leverage user research, data analysis, and iterative design to inform decision-making and ensure user-centered outcomes.

• Illustrate your approach to collaborating with development teams and other stakeholders to ensure successful implementation of design solutions.

• Showcase your experience in mentoring junior designers and contributing to the development of design best practices and standards within a team.

📝 Enhancement Note: For a Lead UX Designer role, the portfolio is paramount. It needs to go beyond just showcasing final designs; it must demonstrate strategic thinking, process rigor, leadership, and an understanding of how to apply new technologies like AI to enhance design outcomes. The ability to articulate a clear, adaptable design process and showcase client engagement skills will be key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Lead UX Designers in Singapore with 8+ years of experience, a competitive salary range is estimated between SGD 10,000 to SGD 14,000 per month, commensurate with experience and qualifications.

Benefits:

• Stimulating and innovative working environments that foster creativity and collaboration.

• Unique career path opportunities with clear progression and development frameworks.

• International mobility options, allowing for global exposure and diverse project experiences.

• Involvement in internal R&D projects, contributing to cutting-edge innovation and exploration.

• Robust knowledge-sharing platforms and opportunities for continuous learning.

• Personalized training programs tailored to individual growth and skill development needs.

• Opportunities for entrepreneurship and intrapreneurship within the company structure.

• Comprehensive health and wellness programs.

• Professional development budget for conferences, courses, and certifications.

Working Hours: Standard full-time working hours, typically around 40 hours per week, with flexibility often available to accommodate project demands and client needs, reflecting a results-oriented work environment.

📝 Enhancement Note: Salary estimation is based on market data for senior UX Design roles in Singapore, considering the consultancy environment and the specialized AI focus. The listed benefits align with those typically offered by global technology consultancies, emphasizing professional growth, international opportunities, and a strong learning culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, Digital Transformation, AI-First Engineering. PALO IT operates at the forefront of digital innovation, specializing in leveraging AI to revolutionize software development and platform modernization. This focus places them in a rapidly evolving sector, requiring adaptability and a forward-thinking approach.

Company Size: Over 500 experts across 10 countries and 5 continents. This global presence offers a broad spectrum of project diversity and cross-cultural collaboration opportunities, while maintaining local care and expertise.

Founded: PALO IT has 16 years of expertise in digital transformation, indicating a mature yet agile organization with a proven track record.

Team Structure:

• The UX design team likely comprises a mix of senior leads, mid-level designers, and junior designers, fostering a mentorship-driven environment.

• Reporting structure will likely place the Lead UX Designer under a Design Director or Head of Design, with direct collaboration with Project Managers, Account Managers, and technical leads.

Methodology:

• AI-First Software Development: The company's proprietary Gen-e2TM approach emphasizes leveraging AI (like GitHub Copilot) to generate 95% of product artifacts, including code, documentation, and infrastructure. This requires designers to think about how AI can augment their creative process and design outputs.

• Data-Driven Design: While not explicitly detailed, the emphasis on AI and quality suggests a strong reliance on data for design decisions, user feedback, and performance analysis.

• Agile and Iterative Processes: Working in a consulting and software development context implies adherence to Agile methodologies, emphasizing iterative development, continuous feedback, and adaptability.

Company Website: https://www.palo-it.com/

📝 Enhancement Note: PALO IT's culture is characterized by its commitment to innovation, sustainability (B Corp certified, climate net-zero goals), and employee well-being. The AI-first approach is a significant differentiator, influencing every aspect of their work. For a UX designer, this means an opportunity to work at the cutting edge of technology and contribute to a company that values positive impact.

📈 Career & Growth Analysis

Operations Career Level: This role represents a Senior Lead position within the UX/UI design domain. It signifies a transition from individual contributor to a role that involves significant leadership, strategic influence, client management, and team development. The candidate is expected to not only execute design but also to shape design strategy, mentor others, and contribute to business development.

Reporting Structure: The Lead UX Designer will likely report to a senior leadership role within the design or technology practice, such as a Head of Design, Design Director, or Practice Lead. They will also work closely with project managers and account directors on client engagements.

Operations Impact: The Lead UX Designer's impact extends across multiple dimensions: driving user adoption and satisfaction for client products, influencing client strategy through design expertise, contributing to business growth through pre-sales efforts, and shaping the capabilities and culture of the design team at PALO IT. Their work directly contributes to the company's reputation for delivering high-quality, innovative digital solutions.

Growth Opportunities:

• Leadership Advancement: Potential to move into roles like Head of Design, Design Director, or specialized AI Design Lead, managing larger teams and strategic initiatives.

• Specialization: Deepen expertise in AI-driven design, human-AI interaction, or specific industry verticals where PALO IT operates.

• Consulting Acumen: Develop advanced skills in client relationship management, business development, and strategic consulting.

• Innovation Leadership: Contribute to internal R&D, shape new methodologies, and represent PALO IT at industry events.

• Global Mobility: Leverage international presence for diverse project experiences and career expansion across different regions.

📝 Enhancement Note: This role is a significant step in a UX design career, offering a blend of technical expertise, leadership, and strategic business involvement. The growth opportunities are substantial, catering to individuals who want to influence not just design outcomes but also business strategy and team development within an innovative tech consultancy.

🌐 Work Environment

Office Type: PALO IT operates with a hybrid model, combining the benefits of on-site collaboration with the flexibility of remote work. The Singapore office is expected to be a modern, collaborative workspace designed to foster innovation and teamwork.

Office Location(s): Singapore, Singapore. This location serves as a hub for the APAC region, offering opportunities for regional and international project involvement.

Workspace Context:

• Collaborative Hub: The office environment is designed to encourage spontaneous interactions, brainstorming sessions, and knowledge sharing among team members.

• Technology-Rich: Expect access to state-of-the-art design tools, collaboration platforms, and potentially AI-powered hardware/software to support the AI-first methodology.

• Cross-Functional Interaction: The workspace facilitates regular interaction with diverse teams, including engineers, AI specialists, product managers, and consultants, promoting a holistic approach to problem-solving.

Work Schedule: Primarily a full-time on-site role, with potential for hybrid arrangements as per company policy. While standard working hours apply, the consulting nature of the work may require flexibility to meet client deadlines and project milestones. The focus is on delivering results, allowing for some autonomy in managing one's schedule within project constraints.

📝 Enhancement Note: The work environment at PALO IT is geared towards fostering innovation and collaboration, essential for a leading-edge technology consultancy. The on-site requirement in Singapore suggests a focus on in-person synergy, crucial for client workshops and team cohesion, while acknowledging the likely availability of some hybrid flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will review applications and conduct a brief screening call to assess basic qualifications, cultural fit, and salary expectations.

• Portfolio Review & Technical Interview: Candidates will present their portfolio, focusing on case studies that demonstrate end-to-end UX/UI design ownership, AI tool integration, client engagement, and leadership experience. This stage will involve in-depth discussions about design process, problem-solving, and strategic thinking.

• Client & Stakeholder Simulation: A potential exercise might involve a simulated client workshop or presentation, assessing facilitation skills, stakeholder management, and ability to articulate design solutions under pressure.

• Team & Leadership Interview: An interview with potential peers and direct reports to assess collaboration style, mentoring approach, and leadership potential within the design team.

• Final Interview: A discussion with senior leadership to confirm strategic alignment, cultural fit, and overall suitability for the Lead UX Designer role.

Portfolio Review Tips:

• Highlight AI Integration: Clearly showcase how you've used AI tools (e.g., GitHub Copilot, Figma AI features) to enhance your design process, improve efficiency, or achieve better outcomes. Quantify these improvements where possible.

• Demonstrate Leadership: Include projects where you led design efforts, mentored junior designers, or influenced project direction. Focus on your impact beyond just creating interfaces.

• Showcase Client Engagement: Present case studies that involve client interaction, workshop facilitation, and problem-solving for real-world business challenges.

• Structure for Clarity: Organize your portfolio with clear project descriptions, defined roles, detailed process explanations, and impactful results. Use visuals effectively.

• Tell a Story: Frame each case study as a narrative, outlining the problem, your approach, the challenges faced, your solutions, and the measurable outcomes.

Challenge Preparation:

• Be prepared to discuss how you would approach a design challenge using AI-first methodologies.

• Practice articulating your design rationale clearly and concisely, especially when explaining complex concepts to non-designers.

• Prepare examples of how you've managed difficult stakeholders or navigated challenging project constraints.

• Research PALO IT's AI-first approach and Gen-e2TM methodology to align your responses with their innovative ethos.

📝 Enhancement Note: The application process is designed to rigorously assess a candidate's design leadership, strategic thinking, client-facing skills, and proficiency with emerging AI technologies. A strong portfolio that explicitly addresses these areas will be critical for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (including AI features like Figma Make), Sketch, Adobe Creative Suite (Illustrator, Photoshop, XD).

• AI-Powered Design Assistants: Familiarity with tools like v0, Lovable, Claude, and GitHub Copilot for design generation, code assistance, and content creation.

• User Research & Testing: Tools such as UserTesting.com, Maze, Hotjar, Lookback, and survey platforms (e.g., SurveyMonkey, Typeform).

• Collaboration & Project Management: Jira, Confluence, Asana, Trello, Slack, Microsoft Teams.

Analytics & Reporting:

• Web/App Analytics: Google Analytics, Amplitude, Mixpanel.

• Data Visualization: Tableau, Power BI (for understanding user behavior data and reporting on design impact).

CRM & Automation:

• CRM Systems: Salesforce, HubSpot (for understanding client project context and business drivers).

• Automation Tools: Understanding of how design integrates with automated workflows and AI-driven processes.

📝 Enhancement Note: Proficiency in industry-standard design tools is expected, but a key differentiator will be hands-on experience and a strategic understanding of how to leverage AI-powered design and development tools. Familiarity with collaboration and project management tools is also essential for a consulting environment.

👥 Team Culture & Values

Operations Values:

• AI-First Mindset: A commitment to leveraging artificial intelligence as a primary driver for innovation, efficiency, and quality in all aspects of work, including design.

• Excellence & Doers: A drive to deliver high-quality results with a proactive, hands-on approach, embodying the "doers" mentality.

• Positive, Courageous, Caring: Cultivating a supportive and inclusive environment where individuals are empowered to take on challenges, express ideas, and support one another.

• Entrepreneurial Spirit: Encouraging innovation, ownership, and the pursuit of new ideas, fostering an environment where employees can act as intrapreneurs.

• Sustainability & Impact: A strong commitment to environmental responsibility (B Corp, Net-Zero) and ensuring that projects deliver positive societal and business impact.

Collaboration Style:

• Cross-Functional Synergy: Emphasis on breaking down silos and fostering close collaboration between design, development, AI, and business teams to achieve holistic solutions.

• Open Communication & Feedback: Encouraging transparent dialogue, constructive feedback, and knowledge sharing to continuously improve processes and outcomes.

• Agile & Adaptive: Embracing iterative development and being responsive to client needs and evolving technological landscapes.

• Mentorship & Knowledge Sharing: A culture that values the transfer of knowledge and skills, where experienced team members actively guide and support their colleagues.

📝 Enhancement Note: PALO IT's culture is a blend of innovation, purpose-driven work, and strong teamwork. The values of being "AI-First," "Doers," and "Courageous" are central to their identity. Candidates should demonstrate alignment with these values, particularly in their approach to technology and problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Rapidly Evolving AI Landscape: Staying ahead of the curve with AI advancements in design and development requires continuous learning and adaptation.

• Balancing Innovation with Client Delivery: Integrating cutting-edge AI methodologies while meeting client expectations for timely and budget-conscious delivery.

• Driving AI Adoption: Educating and guiding clients and internal teams on the benefits and practical application of AI-first design processes.

• Complex Client Engagements: Navigating diverse client needs, stakeholder dynamics, and technical challenges across various industries.

• Scaling Design Operations: Ensuring design quality and consistency across a growing number of global projects and team members.

Learning & Development Opportunities:

• AI & Design Specialization: Opportunities to become a recognized expert in AI-driven UX/UI design, human-AI interaction, and generative design.

• Consulting & Business Acumen: Development in areas like pre-sales, client management, strategic consulting, and business development.

• Leadership Training: Formal and informal training in team management, mentoring, and strategic leadership.

• Industry Exposure: Participation in leading tech conferences, workshops, and internal R&D projects.

• Cross-Functional Skill Development: Learning opportunities in areas like product management, AI engineering, and digital transformation strategy.

📝 Enhancement Note: The role presents significant challenges related to the cutting-edge nature of AI and consulting work, but these are balanced by substantial growth opportunities for individuals looking to advance their careers at the intersection of design, technology, and business strategy.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience leading end-to-end UX/UI design projects. How do you ensure quality and user-centricity throughout the process?"

• "How have you leveraged AI tools in your design workflow? Provide a specific example of how AI accelerated a project or improved an outcome."

• "Imagine you need to facilitate a workshop with 15 stakeholders from different departments. How would you prepare, what techniques would you use, and how would you ensure alignment?"

• "How do you approach balancing multiple client projects with different priorities and deadlines? What strategies do you employ for effective time and resource management?"

Company & Culture Questions:

• "What attracts you to PALO IT's AI-first methodology and its commitment to sustainability?"

• "How do you embody the values of being a 'Doer,' 'Courageous,' and 'Positive' in your professional life?"

• "Describe a time you had to mentor a junior designer. What was your approach, and what was the outcome?"

• "How do you stay updated with the latest trends in UX design and AI technology?"

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process you followed (emphasizing AI integration), the solutions you designed, and the quantifiable results or impact.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Highlight Leadership: Explicitly point out instances where you led teams, mentored colleagues, or influenced strategic decisions.

• Showcase AI Proficiency: Dedicate a section or clearly integrate examples of how you've used AI tools to enhance your work. Discuss the specific benefits and challenges of using these tools.

• Be Prepared for Questions: Anticipate questions about your design choices, your process, your collaboration style, and how you handle challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only core UX skills but also leadership potential, strategic thinking, client-facing capabilities, and a genuine understanding and enthusiasm for AI-driven innovation. Your portfolio is your primary tool to showcase these competencies.

📌 Application Steps

To apply for this Lead UX Designer position:

• Submit your detailed resume and a comprehensive portfolio through the provided application link on Greenhouse.

• Portfolio Customization: Tailor your portfolio to highlight projects showcasing end-to-end UX/UI leadership, AI tool integration, client engagement, and any mentorship experience. Ensure case studies clearly articulate your process and impact.

• Resume Optimization: Ensure your resume clearly lists your 8+ years of experience, key skills in UX/UI, AI tools, leadership, and client-facing activities. Use keywords from the job description to align with ATS scanning.

• Interview Preparation: Practice articulating your design philosophy, your experience with AI in design, and your leadership approach. Prepare specific examples for behavioral and situational questions.

• Company Research: Familiarize yourself with PALO IT's AI-first methodology (Gen-e2TM), their B Corp certification, sustainability initiatives, and their global presence to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.