Junior Digital Web Designer

📍 Job Overview

Job Title: Junior Digital Web Designer

Company: Intrepid Museum

Location: New York, NY, US

Job Type: Full-time

Category: Digital Operations / Web Development

Date Posted: 2026-04-07T19:24:00

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• Responsible for the ongoing maintenance, enhancement, and evolution of the museum's public-facing website, ensuring a seamless and up-to-date user experience.

• Implement and manage front-end features, web pages, and digital assets using Drupal 10 and other core web technologies.

• Contribute to broader digital marketing initiatives, including the execution of email campaigns, optimization for search engines (SEO), and performance tracking.

• Collaborate closely with cross-functional teams, including developers, internal stakeholders, and IT, to deliver high-quality digital experiences that align with institutional goals and brand guidelines.

📝 Enhancement Note: This role is positioned as a "Junior Digital Web Designer," indicating a focus on execution and support within digital operations rather than strategic GTM planning. The emphasis on website maintenance, page building, and front-end implementation suggests a strong need for technical proficiency in content management systems and web development fundamentals. The hybrid work arrangement (3 days on-site, 2 days remote) is a key detail for work-life balance considerations.

📈 Primary Responsibilities

• Build, update, and maintain website pages within the Drupal 10 content management system (CMS), responding to interdepartmental requests and institutional needs.

• Ensure visual consistency and a seamless user experience across all Drupal-powered public-facing features, strictly adhering to established brand guidelines.

• Implement and manage email marketing campaigns, from content creation to deployment and performance analysis.

• Apply SEO best practices diligently to enhance website visibility, organic search rankings, and overall performance.

• Utilize Google Analytics to meticulously track website performance, campaign effectiveness, and generate comprehensive reports for internal review and decision-making.

• Guarantee code quality, web accessibility standards (WCAG), and cross-browser/device compatibility for all web updates and new implementations.

• Proactively troubleshoot and resolve site maintenance issues, including performance bottlenecks and broken links, as they arise.

• Stay abreast of emerging web technologies, digital design trends, and industry best practices to continuously improve the museum's digital presence.

📝 Enhancement Note: The responsibilities highlight a hands-on technical role with a strong focus on content management and front-end execution. The requirement to "build, update, and maintain" Drupal pages, coupled with SEO and analytics tasks, points towards a need for a designer with a solid understanding of CMS workflows and digital performance metrics. The mention of "interdepartmental requests" implies frequent collaboration and task management.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of three (3) or more years of professional experience in developing websites and landing pages.

• A minimum of three (3) or more years of general Graphic Design experience, with a strong portfolio showcasing creative work.

Required Skills:

• Drupal 9/10 Expertise: Must have proven experience developing, managing, and updating websites using Drupal 9 or 10.

• Front-End Development: Proficiency in HTML5, CSS, JQuery, and JavaScript for front-end implementation and interactivity.

• Adobe Creative Suite: Strong command of Adobe Creative Suite (Photoshop, Illustrator, InDesign) for graphic design, asset creation, and web mockups.

• Web Design Principles: Fundamental understanding of web design principles, user experience (UX) best practices, and visual hierarchy.

• Typography & Design Foundation: Solid grasp of typography and core design principles to ensure aesthetic quality and brand consistency.

• Troubleshooting & Debugging: Strong analytical and troubleshooting skills with the ability to identify and resolve site-loading delays and technical issues.

• Communication Skills: Clear and concise written and verbal communication skills for effective collaboration and reporting.

• Project Management: Excellent time and project management abilities, with a proven capacity to meet multiple deadlines simultaneously.

Preferred Skills:

• SEO Best Practices: Familiarity with SEO principles and their application in web design and content.

• Google Analytics: Experience using Google Analytics for website tracking, performance analysis, and reporting.

• Email Marketing Platforms: Experience with building and managing email marketing campaigns.

• Museum/Cultural Institution Experience: Previous work within a museum or cultural institution environment.

• Responsive Design: Understanding of responsive design principles to ensure optimal viewing across various devices.

• Web Protocols & Standards: Proficient understanding of international web protocols, standards, and emerging technologies.

📝 Enhancement Note: The "ideal candidate" description leans heavily on technical web development and graphic design skills, with Drupal proficiency being a non-negotiable requirement. The emphasis on "3 or more years" for both web development and graphic design suggests a need for a candidate who can hit the ground running with minimal supervision, even though the title is "Junior." The inclusion of "troubleshoot site-loading delays" and "implement site changes and technical business units feedback" indicates a need for problem-solving and stakeholder management.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Web Design Case Studies: Showcase 2-3 detailed case studies of websites or landing pages you have designed and/or developed, highlighting your role, the technologies used (especially Drupal), and the design process.

• Graphic Design Examples: Include a range of graphic design work, demonstrating proficiency in Adobe Creative Suite, with examples relevant to digital assets, branding, or promotional materials.

• Process Workflow Documentation: For at least one case study, provide a brief overview of your design and development workflow, from initial concept to final deployment, including any collaboration or feedback loops.

• Demonstration of Brand Adherence: Include examples where you successfully applied brand guidelines to digital projects, showing your ability to maintain visual consistency.

Process Documentation:

• Content Management Workflow: Be prepared to discuss your process for managing content within a CMS like Drupal, including content creation, editing, publishing, and version control.

• Design & Development Lifecycle: Articulate your understanding of the typical design and development lifecycle for web projects, from requirements gathering to testing and launch.

• Performance Monitoring & Reporting: Describe your approach to tracking website performance using tools like Google Analytics and how you translate data into actionable insights for stakeholders.

• Issue Resolution Process: Outline your methodology for troubleshooting and resolving technical issues related to website functionality, performance, or compatibility.

📝 Enhancement Note: Given the hands-on nature of this role, a strong portfolio is crucial. Applicants should be prepared to demonstrate not just aesthetic design skills but also practical web development capabilities, particularly within Drupal. The focus on process documentation suggests that the hiring team values structured approaches to design, development, and problem-solving. Applicants should be ready to discuss how they translate stakeholder feedback and institutional needs into digital deliverables.

💵 Compensation & Benefits

Salary Range: $80,000 per year.

Benefits:

• Competitive salary package.

• Comprehensive benefits package (specifics not detailed but implied as competitive).

Working Hours:

• Standard full-time hours, likely around 40 hours per week. The role is hybrid, requiring 3 days on-site in New York, NY, and 2 days remote.

📝 Enhancement Note: The stated salary of $80,000 for a Junior Digital Web Designer in New York City is within the expected range for a role requiring 3+ years of specialized experience and a bachelor's degree in a competitive market. The hybrid model offers flexibility. The mention of "benefits" implies a standard package including health insurance, paid time off, etc., which is typical for a museum of this stature.

🎯 Team & Company Context

🏢 Company Culture

Industry: Museum / Cultural Institution / Non-profit. The Intrepid Museum is a leading institution dedicated to the display and interpretation of American technological and military history.

Company Size: While not explicitly stated, the Intrepid Museum is a well-established, large cultural institution, likely employing several hundred individuals across various departments. This implies a structured organizational environment with established processes.

Founded: The museum was founded in 1982, indicating a long-standing presence and history of operations and digital engagement.

Team Structure:

• Reporting Line: The Junior Digital Web Designer reports to the Director of New Media, indicating a direct line of oversight within a digital content and strategy team.

• Cross-Functional Collaboration: This role requires close collaboration with developers, internal stakeholders across various museum departments (e.g., marketing, education, curatorial), and the IT department, emphasizing a team-oriented and communicative work environment.

• Digital Focus: The team structure likely includes specialists in content, digital marketing, web development, and potentially social media, all working towards enhancing the museum's online presence and engagement.

Methodology:

• Data-Driven Decisions: The role involves managing Google Analytics and producing reports, suggesting an approach that values data in understanding website performance and informing digital strategies.

• Iterative Development: The responsibility to "build, update, and maintain" implies an iterative approach to website management, with ongoing improvements and adjustments based on feedback and performance metrics.

• Brand Consistency: A core methodology will be adherence to brand guidelines, ensuring all digital outputs are cohesive and representative of the Intrepid Museum's identity.

Company Website: https://www.intrepidmuseum.org/

📝 Enhancement Note: Operating within a museum environment often means balancing mission-driven objectives with operational needs. The culture likely values education, public engagement, and historical preservation. For a digital role, this translates to creating user-friendly, informative, and engaging online experiences that support the museum's broader goals. The hybrid model suggests a modern approach to work, balancing in-person collaboration with remote flexibility.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as "Junior," implying an entry to mid-level position. It focuses on executing defined tasks within web design and digital operations under the guidance of a Director. The responsibilities involve hands-on development and maintenance rather than strategic planning or team leadership.

Reporting Structure: The role reports directly to the Director of New Media. This provides a clear reporting line and an opportunity to learn from experienced leadership in digital strategy and operations.

Operations Impact: The Junior Digital Web Designer's impact is directly tied to the effectiveness of the museum's website and digital marketing efforts. This includes:

• Enhancing user engagement and experience on the museum's primary digital platform.

• Improving website visibility and reach through SEO and digital campaigns.

• Supporting the museum's mission by effectively communicating its offerings, exhibitions, and educational content online.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in Drupal development, front-end technologies (HTML, CSS, JavaScript), and SEO.

• Digital Marketing Acumen: Gain practical experience in email marketing, campaign management, and performance analytics.

• Cross-Functional Experience: Develop strong collaboration skills by working with diverse teams across a large institution.

• Mentorship: Potential for mentorship from the Director of New Media, providing guidance on career development within digital operations and museum contexts.

• Advancement: With sustained performance and development, potential for advancement to roles with greater strategic influence or specialization within digital operations.

📝 Enhancement Note: While titled "Junior," the 3+ years of experience requirement and the specific technical skills (Drupal, Adobe Suite) suggest this role offers significant growth potential for someone looking to build a career in digital operations within the cultural sector. The direct reporting line to a Director is a strong indicator of potential mentorship and learning opportunities.

🌐 Work Environment

Office Type: Hybrid work environment. This involves a mix of on-site work at the museum's facilities and remote work.

Office Location(s): The primary work location is New York, NY, specifically at the Intrepid Museum. This is a prominent cultural institution located on Pier 86 in Midtown Manhattan, offering a unique and engaging work setting.

Workspace Context:

• Collaborative Hub: On-site days will likely involve working within a dedicated digital media or marketing department, fostering in-person collaboration with colleagues, developers, and stakeholders.

• Tools and Technology: Access to standard office equipment, design software (Adobe Creative Suite), web development tools, and potentially dedicated workstations for digital tasks.

• Team Interaction: Opportunities for face-to-face brainstorming sessions, project reviews, and team meetings, contributing to a dynamic and interactive work environment.

Work Schedule: This is a full-time position, likely with standard business hours (e.g., 9 AM to 5 PM). The hybrid arrangement allows for flexibility, with 3 days in the office and 2 days remote, which can aid in managing personal work-life balance and focusing on tasks requiring deep concentration.

📝 Enhancement Note: Working at a museum like the Intrepid offers a stimulating environment, often surrounded by historical artifacts and exhibitions. The workspace context implies a blend of traditional office collaboration and the flexibility of remote work, catering to modern operational needs and employee preferences.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications and resumes to assess basic qualifications, experience, and alignment with the "Junior" level and required skills.

• Portfolio Review & Technical Assessment: Candidates will likely be asked to submit a portfolio showcasing their web design, graphic design, and Drupal development work. This may be followed by a technical interview or a practical exercise focusing on Drupal CMS, HTML/CSS, or problem-solving.

• Behavioral & Cultural Fit Interview: An interview with the Director of New Media and potentially other team members to assess communication skills, problem-solving approach, collaboration style, and fit with the museum's culture.

• Final Interview: Potentially a final discussion with a higher-level manager or HR to confirm details and extend an offer.

Portfolio Review Tips:

• Highlight Drupal Expertise: Ensure your portfolio prominently features projects built with Drupal, detailing your specific contributions and the versions used (especially Drupal 9/10).

• Showcase Design Process: For each project, briefly explain your design thinking, the problem you were solving, and how you arrived at the final solution. Use screenshots, wireframes, and live links where possible.

• Quantify Impact: If possible, include metrics or describe how your designs or developments contributed to improved user engagement, accessibility, or achieved specific institutional goals.

• Demonstrate Brand Adherence: Include examples that clearly show your ability to work within and maintain brand guidelines for digital platforms.

• Organize for Clarity: Structure your portfolio logically, making it easy for reviewers to navigate and find relevant examples. Categorize by skill (e.g., Drupal Development, Graphic Design, Email Campaigns).

Challenge Preparation:

• Drupal CMS Tasks: Be prepared for tasks that might involve creating a new content type, configuring a module, or styling a specific page element within a Drupal environment.

• HTML/CSS Coding Challenge: Expect a small coding exercise to test your proficiency in front-end development, focusing on responsiveness or implementing a specific design.

• Problem-Solving Scenarios: Think about how you would approach common web design challenges, such as improving site speed, enhancing accessibility, or integrating new content types.

• Collaboration Scenarios: Prepare to discuss how you handle feedback from stakeholders and collaborate with developers to achieve project goals.

📝 Enhancement Note: The application process for a role like this, especially within a cultural institution, will likely emphasize both technical proficiency and an understanding of the organization's mission. A strong portfolio that clearly demonstrates Drupal skills and a thoughtful approach to design and development will be critical. Be ready to discuss your process and how you ensure accessibility and brand consistency.

🛠 Tools & Technology Stack

Primary Tools:

• Drupal 10: The core Content Management System (CMS) for website development and maintenance. Proficiency is a must.

• HTML5, CSS: Essential for front-end development, structuring web pages, and styling.

• JQuery & JavaScript: For adding interactivity, dynamic features, and enhancing user experience on the website.

• Adobe Creative Suite: Including Photoshop, Illustrator, and InDesign, for graphic design, image editing, asset creation, and mockups.

Analytics & Reporting:

• Google Analytics: The primary tool for tracking website traffic, user behavior, campaign performance, and generating reports.

CRM & Automation:

• Email Marketing Platforms: While not specified, experience with platforms like Mailchimp, Constant Contact, or similar for managing email campaigns is highly probable.

• Project Management Tools: Likely use of internal project management software (e.g., Asana, Trello, Jira) for task tracking and collaboration.

📝 Enhancement Note: The technology stack is heavily focused on front-end web development and CMS management, with Drupal at its core. Proficiency in these tools is paramount. The inclusion of Google Analytics indicates a data-driven approach, and familiarity with email marketing tools is expected for supporting digital campaigns.

👥 Team Culture & Values

Operations Values:

• User-Centric Design: A commitment to creating intuitive, accessible, and engaging digital experiences for the museum's diverse audience.

• Brand Integrity: Upholding the Intrepid Museum's brand identity and ensuring all digital communications are consistent and professional.

• Data-Informed Improvement: Utilizing analytics to understand user behavior and measure the effectiveness of digital initiatives, driving continuous improvement.

• Collaborative Spirit: Working effectively with colleagues across departments, valuing input and fostering a supportive team environment.

• Mission Alignment: Contributing to the museum's educational and historical mission through impactful digital storytelling and outreach.

Collaboration Style:

• Cross-Functional Integration: The role requires active collaboration with developers, marketing, IT, and other museum departments, necessitating clear communication and a willingness to work towards shared goals.

• Feedback-Driven Process: Openness to receiving and incorporating feedback from various stakeholders to refine designs and functionalities.

• Knowledge Sharing: Encouraging the sharing of best practices and insights related to web design, digital marketing, and CMS management within the team.

📝 Enhancement Note: The culture at a museum like the Intrepid likely blends artistic and educational values with the practicalities of operations. Expect a team that is passionate about the museum's mission, values detail and quality, and works collaboratively to achieve impactful digital outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively managing requests and priorities from various departments, each with unique objectives for the website.

• Keeping Pace with Technology: Staying current with evolving web technologies, design trends, and CMS updates (especially Drupal) to maintain a modern digital presence.

• Ensuring Accessibility: Consistently implementing and verifying web accessibility standards (WCAG) across all web content and features.

• Performance Optimization: Diagnosing and resolving site-loading delays or performance issues within a potentially complex digital ecosystem.

Learning & Development Opportunities:

• Advanced Drupal Skills: Deepen expertise in Drupal module development, theming, and site architecture.

• Digital Marketing Strategy: Gain hands-on experience in broader digital marketing strategies beyond just execution, potentially including content strategy and campaign planning.

• UX/UI Specialization: Develop more advanced skills in user experience (UX) and user interface (UI) design principles and testing methodologies.

• Reporting and Analytics: Enhance analytical skills by delving deeper into Google Analytics and other data visualization tools to provide more strategic insights.

📝 Enhancement Note: The role presents opportunities for growth in specialized areas of digital operations, particularly within the Drupal ecosystem and museum-specific digital engagement strategies. Overcoming the challenges will require strong problem-solving skills and a proactive approach to learning.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting requests from different stakeholders for a website project. How did you manage it?" (Assesses stakeholder management and prioritization skills.)

• "How do you approach ensuring web accessibility (WCAG standards) in your design and development work?" (Tests understanding of crucial web standards.)

• "Walk us through your process for optimizing a web page for SEO. What key elements do you focus on?" (Evaluates SEO knowledge and practical application.)

Company & Culture Questions:

• "What interests you about working for the Intrepid Museum specifically, beyond the web design role?" (Tests alignment with the museum's mission and culture.)

• "How do you stay updated on the latest web design trends and technologies, especially within the Drupal ecosystem?" (Assesses initiative and commitment to continuous learning.)

Portfolio Presentation Strategy:

• Drupal Focus: Clearly articulate your role and contributions on Drupal projects. Be ready to demo elements if possible or discuss specific module configurations.

• Problem/Solution Narrative: For each project, frame it as a problem you solved. What was the goal? What challenges did you face? How did your design/development contribute to the solution and outcome?

• Metrics & Impact: Where possible, present quantifiable results (e.g., "increased engagement by X%", "reduced bounce rate by Y%"). If not available, describe the intended impact and how success would be measured.

• Brand Consistency Examples: Showcase how you applied brand guidelines effectively in your work.

📝 Enhancement Note: Interviewers will be looking for a blend of technical skill (especially in Drupal), a strong understanding of design principles, problem-solving capabilities, and a genuine interest in the museum's mission. Be prepared to discuss your process, demonstrate your technical abilities, and articulate how you can contribute to the museum's digital success.

📌 Application Steps

To apply for this Junior Digital Web Designer position:

• Submit your application through the provided ADP link on the workforcenow.adp.com portal.

• Curate Your Portfolio: Select your strongest 2-3 web design projects, ensuring at least one prominently features your work with Drupal 9/10. Include graphic design samples and be ready to discuss your process and design choices.

• Tailor Your Resume: Highlight your 3+ years of experience in web development and graphic design, emphasizing specific skills like Drupal, HTML5, CSS, JavaScript, Adobe Creative Suite, SEO, and Google Analytics. Use keywords from the job description.

• Prepare for Technical Questions: Review Drupal CMS functionalities, HTML/CSS basics, and common web design troubleshooting scenarios. Practice articulating your problem-solving approach.

• Research the Intrepid Museum: Familiarize yourself with the museum's mission, current exhibitions, and online presence. Understand how your role contributes to their overall objectives.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.