Internship - UX Research and Design

📍 Job Overview

Job Title: Internship - UX Research and Design

Company: Capgemini

Location: Utrecht, Netherlands

Job Type: Internship

Category: UX Design / Design Operations

Date Posted: March 13, 2026

Experience Level: Internship (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• This internship focuses on strengthening and scaling Capgemini's design system across its .com landscape, emphasizing digital consistency and user experience quality.

• The role involves hands-on analysis of live websites, validation of design components, and collaboration with development teams to ensure seamless implementation of design specifications.

• A key aspect of this internship is exploring the impact of emerging AI capabilities on design operations, scalability, and innovation within design systems.

• The position offers a unique opportunity to contribute to documentation, governance, and quality assurance processes for a global design system serving over 350,000 employees.

📝 Enhancement Note: While the title includes "UX Research and Design," the core responsibilities lean heavily towards Design Systems, Design Operations, and Quality Assurance within the UX domain. The role is an internship, implying a learning and contribution-focused environment rather than independent strategic leadership.

📈 Primary Responsibilities

• Support the maintenance, evolution, and governance of the company's design system within Figma, ensuring its components are up-to-date and functional.

• Conduct rigorous testing and validation of design components prior to developer handoff and public deployment, ensuring adherence to design standards.

• Perform comprehensive audits of live websites to identify and document any inconsistencies between design specifications and actual implementation, flagging deviations for correction.

• Translate audit findings and validation results into clear, actionable improvement proposals for design and development teams.

• Collaborate closely with development teams to advise on and implement solutions that enhance UI consistency, maintain design integrity, and elevate overall UX quality.

• Contribute to the development and refinement of design system documentation, governance frameworks, and quality assurance protocols.

• Research and propose future-oriented best practices for design systems and digital consistency management.

• Investigate and report on the potential of AI-driven design tooling and automation to enhance design system scalability, governance, and innovation within the .com landscape.

📝 Enhancement Note: The responsibilities highlight a blend of tactical execution (component testing, website audits) and strategic exploration (AI in design). The emphasis on "scaling" and "governance" points towards a need for understanding process and systematic approaches, even at the intern level.

🎓 Skills & Qualifications

Education:

Experience:

Required Skills:

• Solid working knowledge of Figma, with practical experience in using components, variants, and libraries.

• A keen eye for detail and a strong commitment to maintaining digital consistency across user interfaces.

• Analytical mindset with the ability to identify patterns, inconsistencies, and opportunities for improvement in design implementations.

• Proficiency in documenting findings in a structured, clear, and actionable manner.

• Excellent written and spoken English communication skills, essential for collaborating in a global, remote-first environment.

• Proactive attitude, curiosity, and a strong desire to contribute to an evolving design system.

Preferred Skills:

• Understanding of front-end development principles, with HTML/CSS knowledge being a significant advantage.

• Familiarity with the principles of design system governance and quality assurance processes.

• Interest in or foundational knowledge of how AI and automation can transform design workflows and operations.

• Experience with website auditing tools or methodologies.

📝 Enhancement Note: While HTML/CSS and AI interest are listed as preferred, the job description emphasizes Figma proficiency and analytical skills. For an internship, demonstrating a strong learning aptitude and a foundational understanding of these concepts will be crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase academic or personal projects demonstrating an understanding of design system principles, component-based design, and UI consistency.

• Include examples of detailed documentation, such as design specifications, audit reports, or process flows, illustrating your ability to articulate findings and recommendations clearly.

• Present case studies that highlight your analytical approach to identifying design inconsistencies and proposing solutions.

Process Documentation:

• Examples of how you have documented design processes, research findings, or system audits in a clear, structured, and actionable manner.

• Visualizations or descriptions of workflows related to design validation, component testing, or developer handoff.

• Evidence of your ability to translate raw findings into actionable insights and improvement proposals.

📝 Enhancement Note: While a formal "portfolio" might not be strictly required for an internship application, candidates should be prepared to showcase their Figma skills and analytical capabilities through project examples. The emphasis is on demonstrating a systematic approach to design and problem-solving.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Learning and Development: Unlimited access to trainings and workshops via AdvantageYou, MyLearning & Next; structured onboarding; opportunities to shape your own path.

• Work Environment: Supportive and collaborative team culture with knowledge sharing; recognition and rewards for hard work.

• Tools & Equipment: A laptop provided for the internship assignment.

• Time Off: 1.5 paid leave days per month.

• Career Progression: Potential to be offered a promising career path within Capgemini after the internship for talented graduates.

• Networking: Fun social events and activities with fellow interns.

Working Hours:

• Full-time internship commitment, 32-40 hours per week.

📝 Enhancement Note: The €500 monthly allowance is a specific figure, common for internships in the Netherlands. The benefits package focuses heavily on learning, development, and potential future employment, which are key attractors for internship roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting and Services. Capgemini is a global leader in providing digital transformation, cloud, data, artificial intelligence, connectivity, software, and platforms services.

Company Size: Large Enterprise (350,000+ employees worldwide). This scale implies complex internal systems and a need for robust, scalable design solutions.

Founded: 1967. With a long history, Capgemini has established itself as a stable and experienced player in the technology sector, undergoing continuous digital evolution.

Team Structure:

• The intern will join the Group IT UX department, a diverse team with members spread across Sweden, USA, India, UK, Austria, and the Netherlands.

• This implies a globally distributed team working primarily in a remote-first environment.

• The supervisor is available online and in person every second week, indicating a hybrid support model.

Methodology:

• The team focuses on improving user experiences at scale across the organization, driving efficiency, accessibility, and impact.

• There's an emphasis on design systems, digital consistency, and leveraging technology (including AI) to enhance workflows.

• The work involves a mix of maintaining existing systems and exploring future-oriented best practices.

Company Website: https://www.capgemini.com/

📝 Enhancement Note: Capgemini's global presence and large employee base mean that design system efforts have a significant impact on internal operations and employee productivity. The "remote-first" approach within the UX department highlights the need for strong digital collaboration skills.

📈 Career & Growth Analysis

Operations Career Level: Internship. This role is designed for students seeking practical experience and a foundational understanding of UX Design Systems and Design Operations within a large corporate IT environment.

Reporting Structure: The intern will report to a supervisor within the Group IT UX department. The supervisor provides online support and in-person guidance bi-weekly, indicating a structured mentorship approach.

Operations Impact: While an intern, contributions to the design system's consistency and evolution directly impact the user experience of hundreds of thousands of employees, indirectly affecting productivity, collaboration, and the adoption of internal digital tools. The exploration of AI in design also positions the intern to contribute to future operational efficiencies.

Growth Opportunities:

• Skill Development: Deepen expertise in Figma, design system management, UX quality assurance, and gain exposure to AI in design workflows.

• Industry Exposure: Learn best practices in a large-scale, global IT organization and understand the operational challenges of maintaining digital consistency across diverse platforms.

• Networking: Build connections within a global UX team and with other interns, potentially leading to future career opportunities.

• Career Path: Talented interns may be considered for full-time graduate positions within Capgemini, offering a clear pathway from internship to a professional career.

📝 Enhancement Note: The growth trajectory for this internship is clearly defined: gain practical skills, understand corporate-level design operations, and potentially secure a future role. The emphasis on AI exploration suggests an opportunity to be at the forefront of emerging trends.

🌐 Work Environment

Office Type: Hybrid, with a "remote-first" approach for the UX department. This means the primary mode of work is remote, with structured in-person interaction.

Office Location(s): Utrecht Leidsche Rijn, Netherlands. While the team is global and remote-first, the physical presence and supervisor availability are based in Utrecht.

Workspace Context:

• Collaborative Environment: The team actively encourages knowledge sharing and collaboration, despite being geographically dispersed. This requires strong digital communication and collaboration tools.

• Tools and Technology: Access to a laptop is provided, and proficiency with Figma is essential. The role involves working with design system components and potentially exploring AI tooling.

• Team Interaction: Opportunities for interaction with designers and developers are integral to the role, facilitated through online meetings and bi-weekly in-person sessions with the supervisor.

Work Schedule:

• Flexible working hours are implied within the 32-40 hours per week commitment, common for internships, allowing for integration with academic schedules where feasible, but requiring consistent availability for team collaboration and meetings.

📝 Enhancement Note: The "remote-first" nature of the team means candidates must be comfortable with asynchronous communication and digital collaboration tools. The bi-weekly supervisor meetings in Utrecht provide a crucial anchor for in-person guidance and integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely involves reviewing CVs and motivation letters, focusing on academic background, Figma skills, and interest in design systems/AI.

• Technical/Skills Assessment: May include a practical Figma exercise or a discussion about design system concepts and how you'd approach auditing a website.

• Behavioral/Fit Interview: Assessing your motivation, curiosity, analytical skills, communication abilities, and how well you align with Capgemini's collaborative and learning-oriented culture.

• Final Interview: Potentially with the hiring manager or a senior team member to discuss the role in more detail and confirm fit.

Portfolio Review Tips:

• Figma Proficiency: Be ready to share specific examples of your Figma work, particularly component creation, variant usage, and library organization.

• Analytical Approach: For any project, clearly articulate the problem, your process for analysis (e.g., identifying inconsistencies), and the solutions you proposed or implemented.

• Documentation Skills: Showcase examples of clear documentation, whether it's design specs, audit findings, or process flows.

• AI Interest: Be prepared to discuss your thoughts on AI's role in design and how you envision it impacting design systems or operations.

• Conciseness: Since it's an internship, focus on quality over quantity. Highlight 2-3 strong projects that best demonstrate the required skills.

Challenge Preparation:

• Website Audit Simulation: Practice auditing a live website for design system inconsistencies. Identify common issues like mismatched typography, colors, spacing, or component variations.

• Figma Component Task: Be ready to create a simple component with variants and states in Figma under timed conditions.

• Problem-Solving Scenarios: Prepare to discuss how you would approach a problem like "How would you ensure all buttons across 10 different internal applications look and behave consistently?"

📝 Enhancement Note: The emphasis on Figma and analytical skills means candidates should prepare concrete examples of their work. For an internship, demonstrating potential and a structured approach is more critical than extensive professional experience.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for design system maintenance, component creation, and collaboration. Proficiency with its advanced features (components, variants, libraries, auto layout) is essential.

• Design System Management Tools: While not explicitly named, any experience with tools or methodologies for managing design systems is beneficial.

Analytics & Reporting:

• Website Auditing Tools: Experience with browser developer tools or specific website auditing software could be beneficial for identifying implementation inconsistencies.

• Documentation Tools: Proficiency with tools like Confluence, Notion, or even well-structured Word/Google Docs for documenting findings and proposals.

CRM & Automation:

• AI Tooling: An interest in and exploration of AI-driven design tools (e.g., emerging Figma plugins, generative design tools) is a key area of exploration for this internship.

• Collaboration Platforms: Experience with tools like Microsoft Teams, Slack, Zoom, or similar for remote collaboration and communication.

📝 Enhancement Note: Figma is the cornerstone of this role's technical requirements. While other design and documentation tools are relevant, deep Figma expertise is paramount. The exploration of AI tools suggests an openness to cutting-edge technologies.

👥 Team Culture & Values

Operations Values:

• Learning & Growth: A strong emphasis on continuous learning, skill development, and shaping one's own career path.

• Collaboration & Support: A culture where colleagues are eager to share knowledge, help each other, and celebrate successes.

• Initiative & Ownership: Room for interns to take initiative and contribute meaningfully to evolving design systems and processes.

• Data-Driven Improvement: Using audits and analysis to drive actionable improvements in UI consistency and UX quality.

• Innovation: An interest in exploring future-oriented practices, including AI's role in design.

Collaboration Style:

• Remote-First & Global: Requires strong asynchronous communication skills and comfort working across different time zones and cultures.

• Cross-Functional: Regular collaboration with designers and developers to ensure seamless integration of design into development.

• Process-Oriented: Emphasis on structured documentation, governance, and quality assurance processes for the design system.

• Feedback-Driven: A culture that encourages constructive feedback for continuous improvement of the design system and individual skills.

📝 Enhancement Note: The culture values proactivity and a willingness to learn and contribute. For an intern, demonstrating enthusiasm for these values will be as important as technical skills.

⚡ Challenges & Growth Opportunities

Challenges:

• Scale and Complexity: Working with a design system that serves hundreds of thousands of employees across a global organization presents challenges in consistency, scalability, and adoption.

• Bridging Design and Development: Ensuring seamless translation of design specifications into code and identifying/resolving implementation discrepancies requires strong communication and technical understanding.

• AI Exploration: Navigating the rapidly evolving landscape of AI in design and identifying practical, impactful applications for Capgemini's design operations.

• Remote Collaboration: Effectively contributing and collaborating within a distributed, remote-first team requires proactive communication and self-discipline.

Learning & Development Opportunities:

• Design System Expertise: Gain in-depth knowledge of design system architecture, maintenance, and governance.

• UX Quality Assurance: Develop skills in auditing, testing, and ensuring digital consistency across a large web presence.

• AI in Design: Explore emerging AI tools and their potential to enhance design workflows, scalability, and innovation.

• Corporate IT Environment: Understand the operational dynamics and challenges of managing digital assets and user experiences within a large enterprise IT department.

• Professional Networking: Build relationships with experienced UX professionals and peers.

📝 Enhancement Note: The challenges presented are opportunities for learning and skill development, particularly in areas like AI integration and large-scale design system management.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you identified an inconsistency in a design or implementation. What steps did you take to address it?" (Focus on your analytical process and communication.)

• "How would you approach auditing a live website to check for design system compliance?" (Demonstrate your understanding of design system audit methodologies.)

• "What are your thoughts on the role of AI in design systems or design operations? How could it be beneficial?" (Showcase your interest and understanding of emerging trends.)

Company & Culture Questions:

• "Why are you interested in Capgemini and this specific internship role?" (Connect your interests to the company's work in design systems and AI.)

• "How do you typically approach learning new software or design methodologies?" (Highlight your proactive learning style.)

Portfolio Presentation Strategy:

• Showcase Figma Skills: Be ready to walk through your Figma projects, explaining your component structure, variant usage, and any reusable libraries you've created.

• Highlight Analytical Process: For any project involving problem-solving or auditing, clearly articulate the problem, your methods for analysis, and the impact of your proposed solutions.

• Documented Findings: Present examples of how you document your work, whether it's process flows, audit reports, or design specifications.

• AI Interest: Briefly mention any personal projects or research you've done related to AI in design, demonstrating initiative.

📝 Enhancement Note: For an internship, the interview will likely focus on potential, learning aptitude, and foundational skills rather than extensive experience. Be prepared to discuss your process, your tools, and your enthusiasm for the role and Capgemini.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Capgemini careers website.

• Tailor your CV: Highlight your Figma proficiency, any experience with design systems or UI consistency, your academic background in relevant fields, and any analytical projects you've completed.

• Craft a compelling cover letter/motivation: Clearly articulate your interest in design systems, AI in design, and Capgemini. Explain why this internship aligns with your academic goals and career aspirations.

• Prepare your portfolio (if applicable): Have examples of your Figma work ready to showcase, focusing on components, variants, and any projects demonstrating an analytical approach to design consistency.

• Research Capgemini: Understand their services, company culture, and their commitment to digital transformation. Familiarize yourself with their approach to design and technology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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