Intern - UX Designer

📍 Job Overview

Job Title: Intern - UX Designer

Company: Labcorp

Location: Remote - Indiana (Eastern Time), United States

Job Type: Full-Time Internship

Category: User Experience (UX) Design / Product Design Operations

Date Posted: October 9, 2025

Experience Level: 0-2 Years (Intern/Entry-Level)

Remote Status: Fully Remote

🚀 Role Summary

• This internship focuses on User Experience (UX) Design within the Drug Development Digital Products team, emphasizing user-centered design principles and a data-driven approach to enhance digital solutions for customers.

• Interns will collaborate closely with design, user research, and product management teams to translate user needs and business objectives into intuitive and effective user interfaces.

• A key aspect of this role involves contributing to the understanding of user journeys through qualitative and quantitative research, informing design concepts and product strategy.

• This position offers a valuable opportunity to gain hands-on experience in a corporate healthcare environment, contributing to impactful projects within Labcorp's 2026 Global Internship Program.

📝 Enhancement Note: While the role is titled "Intern - UX Designer," its integration within a "Drug Development Digital Products User Experience team" and the emphasis on research, customer journey mapping, and collaboration with product management suggests a strong leaning towards Product Operations and GTM enablement through user-centric design. The role will likely involve understanding how design impacts product adoption and user satisfaction, which are core to GTM success.

📈 Primary Responsibilities

• Partner with cross-functional teams, including design, user research, and product management, to deliver best-in-class user experiences for Labcorp's digital products.

• Contribute innovative design concepts and solutions, grounded in user research findings and aligned with business requirements and strategic objectives.

• Assist in the planning, execution, and analysis of qualitative and quantitative user research studies to uncover user needs, pain points, and behaviors.

• Synthesize research insights to define and visualize user journeys, identifying key moments and opportunities for experience improvement.

• Effectively communicate research findings, design concepts, and user journey maps to product management and other stakeholders to inform decision-making and product roadmaps.

• Participate in the development and maintenance of design systems, style guides, and content guidelines to ensure consistency and quality across digital products.

• Support the user research team in gathering and analyzing feedback from the "voice of the customer" to inform design iterations and product enhancements.

• Engage in problem-solving to address user experience challenges and propose actionable design recommendations.

📝 Enhancement Note: The responsibilities clearly indicate a need for analytical thinking and the ability to translate data into actionable design strategies. This aligns with operations roles that bridge the gap between user needs, product development, and market requirements, impacting Go-To-Market (GTM) strategies by ensuring product usability and adoption.

🎓 Skills & Qualifications

Education:

• Currently enrolled in a Bachelor's degree program in Design, Communications, Psychology, Marketing, Human-Computer Interaction (HCI), or a related field.

• Preferred candidates are rising juniors and seniors (expected graduation December 2026 through June 2028).

Experience:

• Demonstrated understanding of quantitative and qualitative data analysis methods, essential for interpreting user research and performance metrics.

Required Skills:

• User Experience (UX) Design Principles: Foundational understanding of user-centered design, usability, and interaction design.

• User Research Methodologies: Knowledge of qualitative (e.g., interviews, usability testing) and quantitative (e.g., surveys, analytics) research techniques.

• Design Tools Proficiency: Familiarity with industry-standard design software such as Figma, Sketch, or Adobe Photoshop.

• Communication Skills: Excellent written and verbal communication abilities, crucial for presenting findings and collaborating with diverse teams.

• Analytical Thinking: Ability to analyze data, synthesize information, and derive meaningful insights to inform design decisions.

• Problem-Solving: Aptitude for identifying user experience challenges and proposing creative solutions.

• Collaboration: Ability to work effectively within a team environment and contribute to shared goals.

Preferred Skills:

• Experience with MS Office Suite (Word, Excel, PowerPoint) for documentation and presentations.

• Understanding of customer journey mapping and persona development.

• Exposure to A/B testing and other experimental design methodologies in a digital product context.

• Familiarity with content strategy and information architecture.

📝 Enhancement Note: The emphasis on data analysis, market research, and communication skills directly supports operations functions like GTM strategy refinement and product market fit analysis. The mention of Figma and Adobe Photoshop indicates a need for practical design implementation skills, which are often leveraged in product marketing and enablement materials.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A portfolio showcasing academic or personal projects that demonstrate your understanding of UX design principles and user research.

• Examples of design deliverables, such as wireframes, mockups, prototypes, and user flow diagrams, illustrating your design process.

• Case studies that articulate a problem, your approach to solving it using UX methodologies, and the outcomes or learnings.

• Evidence of research synthesis, showing how you translated user insights into design decisions.

Process Documentation:

• Examples of how you documented your design process, including research plans, user journey maps, and design rationale.

• Demonstrations of how you applied systematic approaches to problem-solving and iterative design.

• Work samples that illustrate your ability to follow or contribute to design guidelines and standards.

📝 Enhancement Note: For an intern role, a formal "portfolio" might be less about extensive professional experience and more about academic projects and personal work that showcases potential and understanding of core UX/product development processes. The emphasis here is on demonstrating a structured approach to design and research, which is a key indicator of future operational efficiency.

💵 Compensation & Benefits

Salary Range:

This is a paid internship. While specific hourly rates are not disclosed, typical UX Design Intern compensation in the US can range from $18 to $30 per hour, depending on location, academic year, and specific program structure. For remote positions in Indiana, rates often fall within this range, aligning with general industry benchmarks for internships.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:

• Medical, Dental, Vision Insurance

• Life Insurance

• Short-Term Disability (STD) and Long-Term Disability (LTD)

• 401(k) Retirement Savings Plan

• Paid Time Off (PTO) or Flexible Time Off (FTO)

• Tuition Reimbursement

Working Hours:

• Full-time, 40 hours per week.

• Internship duration: May 18, 2026 – August 7, 2026 (12 weeks).

• While remote, adherence to Eastern Time (ET) for the Indiana region is expected for core working hours and team collaboration. Flexibility may be offered within the 40-hour work week.

📝 Enhancement Note: The provided benefits are standard for full-time employees and often extended to interns working 20+ hours per week. The salary range is an estimation based on typical UX intern compensation in the US, adjusted for a remote position in Indiana.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare, Diagnostics, Drug Development Services

Company Size: Large Enterprise (approx. 70,000 employees globally)

Founded: Labcorp was founded in 1971, evolving into a global leader in life sciences.

Team Structure:

• The Drug Development Digital Products User Experience team is part of a larger division focused on drug development.

• It comprises UX professionals, user researchers, and visual/content designers.

• This team collaborates closely with Product Management and other engineering/development groups.

Methodology:

• Data-Driven Design: Emphasis on using user research (qualitative and quantitative) and data analysis to inform design decisions.

• User-Centric Approach: Prioritizing the needs and experiences of customers in the development of digital products.

• Agile/Iterative Development: Likely adoption of agile methodologies, where design is integrated into iterative product development cycles.

• Cross-Functional Collaboration: Strong emphasis on teamwork and communication between design, product, and engineering.

Company Website: https://www.labcorp.com/

📝 Enhancement Note: Labcorp's scale as a large enterprise suggests a structured environment with established processes. The focus on drug development and diagnostics implies a need for precision, regulatory awareness, and a deep understanding of complex user needs within the healthcare ecosystem, which can influence design and operational priorities.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship role, designed as a foundational experience for students aspiring to careers in UX Design, Product Design, or related fields within operations.

Reporting Structure: The intern will report to a UX Designer or UX Manager, who will act as their mentor. They will also take direction from Product Managers and collaborate with other members of the UX and research teams.

Operations Impact: While an intern's direct operational impact is limited, their contributions to user research analysis and design concepts can influence product usability, customer satisfaction, and ultimately, the adoption and success of digital products. This indirectly supports GTM efforts by ensuring the product meets user needs effectively.

Growth Opportunities:

• Skill Development: Gain practical experience in UX research, design tools, and collaborative design processes within a corporate setting.

• Industry Exposure: Learn about the drug development lifecycle and the role of digital products in healthcare innovation.

• Networking: Connect with industry professionals, mentors, and a cohort of fellow interns, building a professional network.

• Potential for Future Opportunities: Successful interns may be considered for future internships or entry-level positions within Labcorp.

📝 Enhancement Note: The internship provides a direct pathway to understanding how design functions within a larger operational framework, specifically how user experience contributes to product success and market adoption.

🌐 Work Environment

Office Type: Fully Remote. This offers flexibility and the opportunity to work from a home office.

Office Location(s): While the internship is remote, it is associated with Labcorp's operations in Indiana and requires adherence to Eastern Time (ET) for scheduling and collaboration.

Workspace Context:

• Remote Collaboration Tools: Interns will utilize standard remote collaboration platforms (e.g., Microsoft Teams, Zoom, Slack) for communication, meetings, and project work.

• Digital Design Tools: Access to and use of industry-standard design and research software.

• Team Interaction: Regular virtual meetings, stand-ups, and design critique sessions with the UX team and cross-functional partners.

• Independent Work: Significant portion of the work will involve independent research, design, and analysis, requiring self-discipline and time management.

Work Schedule:

• 40 hours per week, typically during standard business hours in the Eastern Time Zone.

• The internship is structured with defined start and end dates, providing a concentrated period of learning and contribution.

📝 Enhancement Note: The remote nature of this internship necessitates strong self-management, proactive communication, and proficiency with digital collaboration tools, mirroring many modern operations roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review and potential screening call to assess basic qualifications and interest.

• Technical/Skills Interview: Likely includes a discussion about UX principles, research methodologies, and design tools. Candidates may be asked to walk through a past project from their portfolio.

• Behavioral Interview: Questions focused on teamwork, problem-solving, communication, and adaptability.

• Hiring Manager/Team Interview: Deeper dive into specific project expectations and cultural fit with the UX team.

• Final Round (Potentially): May involve a case study or design exercise, though less common for internships.

Portfolio Review Tips:

• Clarity of Process: Clearly articulate the problem you were solving, your research approach, your design decisions, and the outcomes or learnings.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, user flows) to demonstrate your design thinking.

• Focus on Impact: Discuss how your design or research contributed to a better user experience or business outcome, even if it's from an academic project.

• Tailor to the Role: Highlight projects that align with Labcorp's focus on healthcare, digital products, and user research.

• Conciseness: Be prepared to present key highlights efficiently, as interview time is limited.

Challenge Preparation:

• Research Labcorp: Understand Labcorp's mission, services, and its role in healthcare.

• Familiarize with UX/Product Design Concepts: Brush up on core UX principles, common research methods, and design thinking frameworks.

• Practice Explaining Projects: Be ready to confidently and concisely explain your portfolio projects, focusing on your role, process, and learnings.

• Prepare Questions: Have thoughtful questions ready for the interviewers about the team, the internship project, and career development at Labcorp.

📝 Enhancement Note: The emphasis on portfolio review and explaining design process directly relates to operations roles where demonstrating a structured, data-informed approach to problem-solving is critical for GTM success.

🛠 Tools & Technology Stack

Primary Tools:

• Design Software: Figma (primary), Sketch, Adobe Photoshop. Proficiency in at least one is expected, with familiarity in others being a plus.

• Prototyping Tools: InVision, Figma's built-in prototyping features, or similar tools for creating interactive mockups.

• Collaboration Platforms: Microsoft Teams, Zoom, Slack for communication and virtual meetings.

• Project Management Tools: Familiarity with tools like Jira, Asana, or Trello may be beneficial for understanding team workflows.

Analytics & Reporting:

• User Research Platforms: Tools for conducting usability testing, surveys (e.g., SurveyMonkey, Qualtrics), and user interviews.

• Data Analysis Tools: Basic understanding of how to interpret data from analytics platforms (e.g., Google Analytics, Adobe Analytics) or research reports.

CRM & Automation:

• While not directly used by UX interns, understanding that these tools (like Salesforce or marketing automation platforms) exist and impact the user journey can provide broader context.

📝 Enhancement Note: Proficiency with design and collaboration tools is essential for this role and mirrors the tech stack requirements of many GTM and operations roles that rely on digital platforms for execution and communication.

👥 Team Culture & Values

Operations Values:

• Scientific Rigor: A commitment to evidence-based decision-making, mirroring the scientific nature of Labcorp's core business.

• Innovation: Driving advancements in healthcare through technology and improved user experiences.

• Collaboration: Working effectively across diverse teams to achieve common goals.

• Integrity: Upholding high ethical standards in all aspects of work, particularly critical in healthcare.

• Patient Focus: Ultimately serving the needs of patients by improving health outcomes through reliable diagnostics and services.

Collaboration Style:

• Cross-Functional Integration: Design and research are integral parts of the product development lifecycle, working hand-in-hand with product managers and engineers.

• Feedback-Driven: Openness to constructive criticism and iterative design based on peer and stakeholder feedback.

• Knowledge Sharing: Encouraging the sharing of research insights, design best practices, and learnings across the team.

📝 Enhancement Note: Labcorp's emphasis on scientific rigor and integrity translates into a culture that values data-backed decisions and ethical practices, which are also core tenets of effective operations and GTM strategy.

⚡ Challenges & Growth Opportunities

Challenges:

• Translating Complex Data: Interpreting and applying insights from complex healthcare data and user research into actionable design solutions.

• Balancing User Needs and Business Goals: Navigating the inherent tension between creating ideal user experiences and meeting business objectives within a large organization.

• Remote Collaboration: Effectively contributing and building relationships in a fully remote environment.

• Understanding a New Industry: Quickly learning the nuances of the healthcare and drug development industries.

Learning & Development Opportunities:

• Formal Training: Access to Labcorp's internship program resources, including enterprise-wide learning sessions and potentially LinkedIn Learning.

• Mentorship: Direct guidance from experienced UX professionals.

• Project-Based Learning: Gaining practical skills through hands-on project work.

• Industry Exposure: Understanding the broader context of healthcare innovation and digital transformation in the pharmaceutical sector.

📝 Enhancement Note: The challenges presented are typical for operational roles that require analytical skills, strategic thinking, and the ability to adapt to complex business environments.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to use data to inform a design decision. What was the data, and what was the outcome?" (Focus on your research synthesis and analytical process).

• "How would you approach designing a new feature for a healthcare application, considering user privacy and regulatory compliance?" (Demonstrate understanding of user-centricity and industry constraints).

Company & Culture Questions:

• "What interests you about Labcorp and the healthcare industry specifically?" (Research Labcorp's mission and values).

• "How do you approach collaborating with non-designers, such as product managers or engineers?" (Highlight your communication and teamwork skills).

Portfolio Presentation Strategy:

• Structure: Problem -> Research -> Ideation -> Design Solution -> Outcome/Learnings.

• Visuals: Use clear, well-annotated wireframes, mockups, and user flows.

• Narrative: Tell a story about your design journey, emphasizing your thought process and problem-solving skills.

• Conciseness: Be prepared to present your key projects within the allotted interview time, focusing on the most relevant aspects.

• Engagement: Be ready to answer questions about your decisions and demonstrate your understanding of UX principles.

📝 Enhancement Note: Preparing for these types of questions and presentation strategies will equip candidates to articulate their operational mindset and design thinking effectively, showcasing their potential to contribute to Labcorp's GTM and product success.

📌 Application Steps

To apply for this UX Designer internship position:

• Submit your application through the Labcorp Careers portal via the provided link.

• Portfolio Preparation: Curate your portfolio to highlight projects demonstrating UX research, design process, and problem-solving skills, especially those relevant to digital products or complex systems.

• Resume Optimization: Ensure your resume clearly states your degree program, expected graduation date, relevant coursework, and any design or research experience, using keywords from the job description.

• Interview Preparation: Practice explaining your portfolio projects using the STAR method (Situation, Task, Action, Result) and prepare thoughtful questions about the internship, team, and company.

• Company Research: Familiarize yourself with Labcorp's mission, values, and its role in the healthcare industry to demonstrate genuine interest and cultural alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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