Instructional Design Consultant (Remote)

📍 Job Overview

Job Title: Instructional Design Consultant (Remote) Company: Jobgether (Partner Company) Location: Indiana, United States Job Type: Full-time Category: Operations/Training & Development (within Healthcare IT) Date Posted: 2026-02-07 Experience Level: Mid-Level (2-5 years implied) Remote Status: Fully Remote

🚀 Role Summary

• This remote Instructional Design Consultant role is critical for enhancing the user experience and operational efficiency within healthcare IT by developing comprehensive training programs for clinical applications.
• The position requires a strong understanding of healthcare systems, particularly EPIC applications, to analyze user needs and translate them into effective training materials and plans.
• Collaboration with IT teams is essential for supporting software implementations, feature rollouts, and troubleshooting technical integration issues.
• The role demands excellent communication skills to bridge the gap between technical staff and end-users, ensuring successful adoption of new systems and processes.
• This is an opportunity to contribute directly to the delivery of exceptional patient care by equipping healthcare professionals with the necessary skills and knowledge.

📝 Enhancement Note: While the title is "Instructional Design Consultant," the description heavily emphasizes collaboration with IT, software implementation, and user experience within a healthcare context, particularly mentioning EPIC. This suggests the role is more aligned with a Healthcare IT Training Specialist or Clinical Systems Training Analyst rather than a general instructional designer. The "operations" aspect comes from optimizing system adoption and user efficiency, which directly impacts operational workflows in a healthcare setting. The "2-5 years" experience level inferred from ai_experience_level positions this as a mid-level, individual contributor role, not a senior consultant.

📈 Primary Responsibilities

• Analyze user requirements and business needs to design and develop effective training strategies and plans for EPIC and other clinical applications.
• Create, update, and maintain comprehensive training materials, including user guides, manuals, presentations, eLearning modules, and job aids, tailored to various user roles and skill levels.
• Deliver engaging and informative training sessions (both virtual and potentially in-person, though primarily remote) to healthcare professionals, ensuring proficiency in using patient-care systems and software.
• Collaborate closely with IT project managers, system analysts, developers, and subject matter experts (SMEs) to support the planning, testing, and successful rollout of new software features and system implementations.
• Provide post-implementation support, troubleshooting, and ongoing training to address user issues, gather feedback, and identify opportunities for process and system enhancements.
• Evaluate the effectiveness of training programs through feedback mechanisms, assessments, and performance metrics, iterating on content and delivery methods to maximize impact and user adoption.
• Act as a liaison between IT teams and end-users, translating technical information into easily understandable terms and advocating for user needs during system development and implementation cycles.
• Contribute to process improvement initiatives by identifying training gaps and recommending solutions that enhance operational efficiency and user experience within the healthcare environment.

📝 Enhancement Note: The raw description implies a blend of direct training delivery and strategic development. The "Accountabilities" section provides a good starting point, but expanding on the analysis, creation, and evaluation phases of instructional design, alongside the collaboration and support aspects for software implementation, provides a more robust picture of the operational impact of this role. The emphasis on EPIC and healthcare systems warrants specific mention in the responsibilities.

🎓 Skills & Qualifications

Education:

• High School Diploma or equivalent required.
• Associate degree preferred, with 3 years of relevant experience in lieu of a Bachelor's degree.
• Bachelor's or Master's degree in a relevant field (e.g., Education, Instructional Design, Information Technology, Healthcare Administration) is a plus.

Experience:

• Minimum of 2-5 years of experience in instructional design, training, or a related role, preferably within the healthcare or IT sector.
• Demonstrated experience in developing and delivering training for complex software systems, ideally Electronic Health Records (EHRs) or similar clinical applications.

Required Skills:

• EPIC Application Certification: Mandatory certification in at least one EPIC application (e.g., Beaker, Cadence, ClinDoc, Radiant, Willow).
• Instructional Design Principles: Strong understanding of adult learning principles and instructional design methodologies (e.g., ADDIE, SAM) for creating effective learning experiences.
• Training Delivery: Proven ability to conduct engaging and effective training sessions, both in-person and remotely, utilizing various delivery methods and technologies.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly to diverse audiences, including healthcare professionals and IT staff.
• Analytical Skills: Ability to analyze user requirements, system functionalities, and operational workflows to identify training needs and develop targeted learning solutions.
• Technical Aptitude: Working knowledge of healthcare systems and proficiency in troubleshooting technical issues related to software and hardware.

Preferred Skills:

• Experience with other healthcare information systems beyond EPIC.
• Proficiency with eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
• Familiarity with Learning Management Systems (LMS) for content deployment and tracking.
• Experience in change management and user adoption strategies for new technology implementations.
• Project management skills for coordinating training development and delivery efforts.
• Knowledge of data analysis and reporting to measure training effectiveness.

📝 Enhancement Note: The original requirements are quite specific, especially the EPIC certification. Highlighting this as mandatory and elaborating on the types of skills needed for analysis, delivery, and collaboration makes the qualifications section more robust. Adding preferred skills common in instructional design roles within IT environments adds further value.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Training Program Design: Showcase examples of training programs you have designed from needs analysis through evaluation, demonstrating a systematic approach to learning development.
• Training Material Examples: Include samples of training materials you have created (e.g., user guides, presentation slides, eLearning modules, quick reference guides) that highlight clarity, engagement, and effectiveness.
• Software Implementation Support: Present case studies or examples where you supported the implementation or rollout of new software, detailing your role in training, user adoption, and issue resolution.
• Metrics & Evaluation: Demonstrate how you have measured the effectiveness of your training initiatives, including examples of feedback forms, assessment results, or performance improvements linked to training.

Process Documentation:

• Needs Analysis Documentation: Evidence of conducting thorough needs assessments, including stakeholder interviews, workflow analysis, and user surveys to inform training design.
• Curriculum Development Plans: Examples of structured curriculum plans outlining learning objectives, content modules, delivery methods, and assessment strategies aligned with system functionalities and operational goals.
• Training Delivery Protocols: Documentation or descriptions of your methodology for delivering effective training, including session planning, participant engagement techniques, and feedback collection mechanisms.
• Post-Training Support Processes: Outlines of your approach to providing ongoing support, troubleshooting, and reinforcement training to ensure sustained user proficiency and system utilization.

📝 Enhancement Note: For an Instructional Design role, a portfolio is crucial. This section infers what the company would likely look for, focusing on the process of design, delivery, and evaluation, as well as system implementation support, which is key given the role's context.

💵 Compensation & Benefits

Salary Range:

• Based on typical mid-level Instructional Design Consultant roles in the US, with a focus on healthcare IT and remote work, a competitive salary range is estimated between $70,000 - $95,000 per year.
• This estimate considers the required EPIC certification, the demand for specialized healthcare IT training professionals, and the remote work arrangement. Actual compensation will vary based on candidate experience, specific qualifications, and final negotiation.

Benefits:

• Flexible Work Environment: Opportunity for fully remote work, allowing for better work-life balance and reduced commuting stress.
• Supportive Team Culture: Emphasis on continuous learning and a collaborative environment, fostering professional development.
• Health IT Conference Attendance: Opportunities to stay current with industry trends and network by attending relevant Health IT conferences.
• Competitive Salary: A competitive compensation package commensurate with experience and qualifications.
• Flexible Scheduling: Potential for flexible work hours, accommodating different time zones and personal needs (within operational requirements).
• Comprehensive Benefits Package: Includes health, dental, and vision insurance, providing robust coverage for employees and their families.

Working Hours:

• Standard full-time workweek, typically 40 hours per week.
• While the role is remote, adherence to core business hours or availability for collaboration during specific time blocks may be required to support cross-functional teams and training schedules.

📝 Enhancement Note: Salary data for remote, specialized roles like this, especially with mandatory certifications, can vary significantly. The provided range is an educated estimate for a mid-level position in the US. The benefits are directly extracted from the provided text and slightly elaborated for clarity.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Information Technology (Health IT) / Software Development & Services Company Size: Jobgether is a platform, but the partner company's size is not specified. However, the role's focus on implementing software implies a company with a significant IT department and likely a medium to large user base of healthcare professionals. Founded: Jobgether was founded in 2022, but the partner company's founding date is not provided.

Team Structure:

• IT Department Focus: The role is part of an Information Technology Team, suggesting a structured IT department responsible for software development, implementation, and support.
• Cross-Functional Collaboration: Expected to collaborate closely with various IT personnel (e.g., system analysts, developers, technical support) and end-users (healthcare professionals).
• Reporting: Likely reports to an IT Training Manager, IT Project Manager, or Director of IT Operations, depending on the partner company's organizational structure.

Methodology:

• User-Centric Design: Training development is driven by user requirements and the need to optimize user experience with clinical applications.
• Agile/Iterative Development Support: Collaboration with IT implies involvement in processes that may follow agile or iterative software development lifecycles, with training adapting to feature rollouts.
• Data-Informed Improvement: The role involves evaluating training effectiveness, suggesting a data-driven approach to refining learning content and delivery methods.

Company Website: https://jobgether.com/ (for the platform managing applications); partner company website not specified.

📝 Enhancement Note: Since the partner company is not named, this section infers the likely environment based on the role's description (Healthcare IT, EPIC, user training, software implementation). The "Methodology" section extrapolates from the responsibilities to describe common operational approaches in such settings.

📈 Career & Growth Analysis

Operations Career Level: Mid-Level Specialist

• This role is positioned as an individual contributor focused on a specific area: instructional design and training for healthcare IT systems. It requires specialized knowledge (EPIC certification) and practical experience in creating and delivering training.

Reporting Structure:

• The Instructional Design Consultant will likely report to a manager within the IT department, such as an IT Training Manager, IT Project Manager, or a lead within the Clinical Applications team. They will collaborate extensively with various IT specialists and end-users across different departments.

Operations Impact:

• This role has a significant impact on operational efficiency and the quality of patient care by ensuring healthcare professionals can effectively and efficiently use critical clinical software. Successful training reduces errors, improves workflow, enhances system adoption, and ultimately contributes to better patient outcomes and operational cost savings.

Growth Opportunities:

• Specialization: Deepen expertise in specific EPIC modules or other healthcare IT systems, becoming a go-to subject matter expert.
• Senior Instructional Design: Advance to senior or lead instructional design roles, taking on more complex projects, mentoring junior staff, and influencing training strategy.
• Training Management: Transition into management roles, overseeing training teams, developing departmental strategy, and managing budgets.
• Project Management: Move into IT project management, leveraging understanding of system implementation and user adoption dynamics.
• Change Management: Develop expertise in change management, focusing on the human side of technology adoption in healthcare.
• Learning & Development: Expand into broader Learning & Development roles within the healthcare organization.

📝 Enhancement Note: The growth path for an instructional designer in healthcare IT is typically within specialized training or broader IT/L&D functions. This section outlines common progressions, linking them to the core skills developed in this role.

🌐 Work Environment

Office Type: Fully Remote

• This role operates entirely remotely, requiring a dedicated home office setup conducive to focused work, virtual collaboration, and effective training delivery.

Office Location(s):

• While the role is remote, the partner company is based in or hires within Indiana, as indicated by ai_remote_location. This might mean the company has a physical presence in Indiana, or it's a geographical hiring preference for tax or legal reasons.

Workspace Context:

• Virtual Collaboration Tools: Expect to utilize a suite of virtual collaboration tools (e.g., Zoom, Microsoft Teams, Slack) for meetings, training sessions, and team communication.
• Digital Learning Environment: Work will primarily occur within digital platforms, including learning management systems (LMS), content authoring tools, and the clinical applications themselves.
• Independent Work: Requires self-discipline and time management skills to work effectively without direct, in-person supervision.
• Cross-Functional Interaction: Opportunities for interaction with diverse teams, fostering a broad understanding of organizational operations and challenges.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week) are expected.
• Flexibility in scheduling may be available, but responsiveness during core business hours and for scheduled training sessions or critical project deadlines will be essential.

📝 Enhancement Note: The remote nature is a key aspect. This section highlights the tools and environment associated with such a role, emphasizing the need for self-management and digital collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Jobgether/AI): Your application will first be processed by Jobgether's AI to assess initial fit against core requirements, including EPIC certification and relevant experience.
• Recruiter Screen: A recruiter from Jobgether or the partner company may conduct a brief phone or video call to confirm basic qualifications, understand your career goals, and assess cultural fit.
• Hiring Manager Interview: A detailed interview with the hiring manager (likely an IT Training Manager or similar) focusing on your instructional design experience, understanding of healthcare systems (especially EPIC), and approach to training development and delivery.
• Technical/Skills Assessment (Potential): You may be asked to complete a short assignment or case study related to designing a training module or analyzing a user scenario for an EPIC application.
• Team/Stakeholder Interview: An interview with potential colleagues or key stakeholders (e.g., IT analysts, clinical SMEs) to assess collaboration style, communication skills, and ability to integrate into the team.
• Final Interview/Offer: A final discussion, potentially with a more senior leader, to confirm mutual fit and extend an offer.

Portfolio Review Tips:

• Highlight EPIC Expertise: Ensure your portfolio prominently features any experience or certifications related to EPIC applications.
• Showcase Process: For each project, clearly articulate the instructional design process followed (needs analysis, design, development, implementation, evaluation).
• Quantify Impact: Wherever possible, include metrics demonstrating the effectiveness of your training (e.g., improved user proficiency scores, reduced error rates, positive feedback trends, faster system adoption).
• Tailor to Healthcare: Select examples that are most relevant to the healthcare industry and clinical workflows.
• Clear & Concise Materials: Present your work cleanly and professionally. Ensure any sample materials are easy to understand and visually appealing.
• Remote Delivery Examples: If you have examples of successful remote training delivery or virtual learning content, highlight these.

Challenge Preparation:

• EPIC Scenario: Be prepared to discuss how you would approach training a new user group on a specific EPIC module, considering their existing technical skill level and clinical responsibilities.
• Instructional Design Strategy: Outline your approach to designing a training program for a complex software update or a new feature rollout in a fast-paced healthcare environment.
• Problem-Solving: Anticipate questions about how you would handle resistance to training, difficult user questions, or technical issues during a training session.
• Collaboration: Be ready to discuss how you collaborate with IT teams and subject matter experts to ensure training content is accurate and relevant.

📝 Enhancement Note: This section provides concrete advice for navigating the application and interview process, focusing on the specific requirements of this role, particularly the EPIC certification and healthcare context.

🛠 Tools & Technology Stack

Primary Tools:

• EPIC Applications: Direct experience and certification in specific EPIC modules (e.g., Beaker, Cadence, ClinDoc, Radiant, Willow) are mandatory.
• Instructional Design Software: Proficiency in creating digital learning content using authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
• Presentation Software: Advanced skills in Microsoft PowerPoint or Google Slides for creating engaging training presentations.
• Video Editing/Screen Recording: Tools like Camtasia, ScreenFlow, or similar for creating software demonstrations and video-based training content.

Analytics & Reporting:

• Learning Management Systems (LMS): Experience with platforms like Cornerstone OnDemand, Workday Learning, Docebo, or similar for deploying, tracking, and reporting on training completion and effectiveness.
• Survey Tools: Proficiency in using tools like SurveyMonkey, Google Forms, or Qualtrics for collecting feedback on training programs.
• Performance Metrics Tracking: Ability to interpret data related to user performance and system adoption to assess training impact.

CRM & Automation:

• While not directly a CRM role, understanding how clinical applications integrate with patient management systems or EMRs is beneficial.
• Familiarity with workflow automation concepts, as training aims to streamline user interaction with systems.
• Collaboration Platforms: Extensive use of tools like Microsoft Teams, Zoom, Slack, and Google Workspace for communication, virtual meetings, and document sharing.

📝 Enhancement Note: This section details the technical toolkit expected for an Instructional Design Consultant in a Health IT setting, emphasizing the critical need for EPIC proficiency and common eLearning development tools.

👥 Team Culture & Values

Operations Values:

• User Focus: A commitment to understanding and serving the needs of healthcare professionals to improve their daily workflows and patient care delivery.
• Accuracy & Precision: Emphasizing the importance of accurate training content and precise system instructions, given the critical nature of healthcare applications.
• Continuous Improvement: A dedication to ongoing learning, skill development, and iterative refinement of training programs and processes.
• Collaboration & Teamwork: Valuing strong partnerships with IT teams, SMEs, and end-users to achieve shared goals.
• Efficiency & Effectiveness: Striving to create training solutions that are not only informative but also efficient to deliver and highly effective in achieving learning objectives.

Collaboration Style:

• Proactive Communication: Regularly engaging with stakeholders to gather requirements, provide updates, and solicit feedback.
• Partnership Approach: Working collaboratively with IT teams to ensure training aligns with system capabilities and implementation timelines.
• Knowledge Sharing: Willingness to share expertise and best practices in instructional design and adult learning with colleagues.
• Adaptability: Openness to feedback and changes, demonstrating flexibility in adapting training content and delivery methods as system requirements evolve.

📝 Enhancement Note: This section infers the likely values and collaboration styles based on the role's focus within a healthcare IT context and the emphasis on continuous learning and user support.

⚡ Challenges & Growth Opportunities

Challenges:

• Keeping Pace with System Updates: Healthcare IT systems, especially EPIC, are constantly updated. The challenge is to rapidly develop and deploy training for new features and changes.
• Diverse User Skill Levels: Training a wide range of healthcare professionals with varying technical proficiencies and learning styles requires adaptable and differentiated instructional strategies.
• Remote Training Effectiveness: Ensuring remote training is as engaging and effective as in-person sessions, particularly for hands-on system practice.
• Balancing Technical Accuracy and User Understanding: Translating complex technical information and clinical workflows into easily digestible and actionable training content.
• Measuring Training ROI: Quantifying the direct impact of training on patient care, operational efficiency, and cost savings can be challenging but is crucial for demonstrating value.

Learning & Development Opportunities:

• Advanced EPIC Certifications: Pursuing certifications in additional EPIC modules to broaden expertise and marketability.
• Elearning Authoring Tools Mastery: Deepening skills in advanced features of popular authoring tools or exploring new technologies.
• Health Informatics & Clinical Workflows: Gaining a more profound understanding of healthcare informatics and specific clinical departmental workflows to create more contextually relevant training.
• Change Management Certifications: Developing expertise in change management principles to better support technology adoption initiatives.
• Project Management Training: Acquiring project management skills to lead training initiatives from conception to completion.

📝 Enhancement Note: Identifying potential challenges and growth paths provides candidates with a realistic view of the role and its long-term potential, framed within the specific demands of healthcare IT training.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for analyzing user needs and developing a training plan for a complex clinical application like EPIC."
  • Preparation: Be ready to detail your ADDIE or SAM process, emphasizing how you gather requirements, identify learning objectives, and map content to specific user roles and workflows.
• "How would you approach training healthcare professionals on a new EPIC module, considering they have limited time and may be resistant to change?"
  • Preparation: Focus on strategies for engagement, time-efficient delivery, adult learning principles, and how you would address potential user concerns or resistance. Highlight your communication and change management approach.
• "Walk us through a time you had to troubleshoot a technical issue that impacted a training session or user adoption. How did you resolve it?"
  • Preparation: Prepare a STAR (Situation, Task, Action, Result) story that demonstrates your problem-solving skills, technical aptitude, and ability to manage challenging situations calmly and effectively.

Company & Culture Questions:

• "What interests you about working for our partner company and specifically in this remote Instructional Design role within healthcare IT?"
  • Preparation: Research the partner company if possible (or Jobgether's mission) and connect your passion for healthcare, technology, and education to their goals. Emphasize your understanding of the critical nature of their work.
• "How do you stay current with updates to EPIC applications and best practices in instructional design?"
  • Preparation: Mention professional development, industry publications, user groups, and continuous learning habits. Demonstrate your proactive approach to skill enhancement.
• "Describe your experience collaborating with IT teams and subject matter experts."
  • Preparation: Provide examples of how you have worked effectively with technical personnel and clinical experts to ensure training accuracy and relevance. Highlight your communication and relationship-building skills.

Portfolio Presentation Strategy:

• Focus on EPIC Relevance: Prioritize portfolio pieces that directly showcase your experience with EPIC or similar healthcare systems.
• Structure Your Narrative: For each project, clearly explain the challenge, your role, the solution (training design/materials), and the measurable results or impact.
• Demonstrate Process: Show, don't just tell. Include examples of needs analysis documentation, storyboards, or curriculum outlines alongside final training materials.
• Highlight Remote Delivery: If applicable, showcase examples of virtual training environments, interactive eLearning modules, or successful remote facilitation.
• Be Prepared for Technical Questions: Understand the technical aspects of your portfolio projects and be ready to discuss the tools and methodologies used.

📝 Enhancement Note: This section provides specific, actionable advice for preparing for interviews, including anticipated questions and strategies for presenting a strong portfolio, tailored to the unique requirements of this role.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Jobgether platform via the provided link.
• Portfolio Customization: Prepare a portfolio that prominently features your EPIC certification(s) and any experience developing or delivering training for healthcare applications. Include examples of training materials, needs analysis, and impact metrics.
• Resume Optimization: Tailor your resume to highlight keywords and responsibilities mentioned in the job description, such as "Instructional Design," "EPIC," "Healthcare Systems," "Training Plans," "Software Implementation," and "User Experience." Quantify your achievements where possible.
• Interview Preparation: Practice answering common interview questions related to instructional design, healthcare IT, EPIC systems, remote collaboration, and problem-solving. Be ready to discuss your portfolio in detail.
• Company Research: While the specific partner company is not named, research Jobgether's mission and understand the general landscape of healthcare IT training and the importance of effective system adoption for patient care.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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