In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant Company: Renewal by Andersen Location: Elmont, New York, United States Job Type: Full-Time Category: Sales Operations / GTM Enablement Date Posted: 2025-09-17T00:00:00 Experience Level: Entry Level / Junior (0-2 Years) Remote Status: On-site

🚀 Role Summary

• This role focuses on in-home sales consultation, acting as the primary point of contact for potential clients to present custom window and door replacement solutions.
• It requires a blend of sales acumen, product knowledge, and strong interpersonal skills to guide homeowners through the decision-making process for significant home improvement projects.
• The position is integral to the Go-To-Market (GTM) strategy, directly impacting revenue generation by converting pre-qualified leads into closed deals.
• Success in this role hinges on effectively communicating value, building trust, and executing a structured, integrity-driven sales process.

📝 Enhancement Note: While titled "In-Home Design Consultant," the core responsibilities and compensation structure (uncapped commission, high earning potential) strongly align with an Outside Sales Consultant role. The "design" aspect likely refers to the consultative approach in recommending tailored home improvement solutions rather than interior design. The role is crucial for GTM execution, directly driving revenue.

📈 Primary Responsibilities

• Conduct in-home consultations and sales presentations for pre-qualified leads, providing detailed product information and custom quotes for window and door replacement projects.
• Execute a value-based selling process, emphasizing honesty, integrity, and customer-centric solutions throughout the sales cycle.
• Manage a sales pipeline by effectively following up on leads and nurturing customer relationships to drive same-day decision-making.
• Travel to and from customer residences within a designated territory (Long Island), requiring a valid driver's license and comfort with up to 2 hours of travel per appointment.
• Participate actively in ongoing sales training, team meetings, and coaching sessions to continuously improve sales techniques and product knowledge.
• Maintain accurate records of sales activities, customer interactions, and project details using company-provided tools (e.g., iPad applications).
• Collaborate with internal teams, such as scheduling and installation, to ensure a seamless customer experience post-sale.
• Demonstrate a strong ability to close sales by effectively addressing customer concerns and highlighting the value proposition of Renewal by Andersen products and services.

📝 Enhancement Note: The responsibilities emphasize the full sales cycle, from initial consultation to closing. The "no cold calling or door knocking" aspect highlights the lead generation support provided, allowing consultants to focus solely on conversion and relationship-building, a common GTM sales strategy.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Marketing, or a related field is a plus, demonstrating a foundational understanding of sales principles.

Experience:

• 0-2 years of experience in outside sales, in-home sales, or a customer-facing role is preferred, particularly within the home improvement or construction sectors.
• Demonstrated ability to learn and adapt to a structured sales process and product offerings.
• Proven track record of meeting or exceeding sales targets in previous roles, even if informal.

Required Skills:

• Valid Driver's License: Essential for daily travel to client appointments.
• Sales Aptitude: A strong desire and proven ability to close sales, with an understanding of sales psychology and negotiation.
• Communication Skills: Excellent verbal and written communication skills for presenting information clearly and building rapport with homeowners.
• Interpersonal Skills: Ability to connect with diverse clientele, understand their needs, and build trust.
• Tech Savvy: Proficient in using an iPad and various applications for presentations, quoting, and CRM functions.
• Time Management: Ability to manage travel schedules and appointment times effectively to maximize productivity.
• Resilience & Drive: A strong work ethic and persistence to overcome objections and achieve sales goals in a commission-based environment.

Preferred Skills:

• Outside Sales Experience: Prior experience in door-to-door sales, B2C sales, or in-home consultations.
• Home Improvement Industry Knowledge: Familiarity with windows, doors, remodeling, or construction processes.
• Value-Based Selling: Experience or understanding of selling based on the value and benefits provided to the customer, rather than solely on price.
• Product Demonstration: Skill in effectively showcasing and explaining product features and benefits.
• CRM Software Proficiency: Familiarity with customer relationship management tools for tracking leads and sales activities.

📝 Enhancement Note: The experience level is noted as "0-2", indicating that while prior sales experience is beneficial, the company is willing to train motivated individuals. The emphasis on a "strong desire and ability to close the sale" is a critical indicator of the performance-driven nature of this role within the GTM function.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio might not be strictly required for this entry-level sales role, candidates are encouraged to prepare examples that demonstrate their sales process, customer interaction skills, and success in achieving targets.
• Ability to articulate how they would approach a typical in-home sales consultation, including discovery, presentation, objection handling, and closing.
• Examples of how they have successfully persuaded or influenced others to make a decision.
• Documentation or clear descriptions of sales processes they have followed or developed in previous roles.
• Evidence of past performance against goals, such as sales figures or conversion rates, if available.

Process Documentation:

• Candidates should be prepared to discuss their understanding of a structured sales process and how they would adapt to Renewal by Andersen's proven methods.
• Ability to describe how they would document customer interactions and sales progress, likely within a CRM or sales enablement tool.
• Understanding of how to gather and present information that supports a "same-day decision" for homeowners, focusing on clarity and confidence-building.

📝 Enhancement Note: For this specific role, the "portfolio" is less about formal documentation and more about the candidate's ability to articulate their sales process, problem-solving skills, and past achievements during the interview. Demonstrating an understanding of consultative selling and a structured approach will be key.

💵 Compensation & Benefits

Salary Range:

• Estimated Base: While not explicitly stated as a base salary, the structure is commission-heavy. For planning purposes, entry-level sales consultants may earn a draw against commission or a modest base in some organizations, but Renewal by Andersen emphasizes uncapped commissions.
• On-Target Earnings (OTE): $150,000 - $300,000+ per year.
• Commission Structure: Uncapped commission structure, meaning earnings are directly tied to sales performance and there is no limit to potential income.
• Bonus Opportunities: Performance-based bonus opportunities are available, further incentivizing high achievement.

Benefits:

• Comprehensive Insurance: Full insurance package including medical, dental, and vision coverage.
• Life Insurance: Provided for employee protection.
• Retirement Savings: 401(K) program offered for long-term financial planning.
• Student Loan Repayment Program: A unique benefit designed to assist employees with managing student debt.
• Paid, Structured Training: 9 weeks of paid training with ongoing coaching and mentorship, crucial for developing sales skills and product expertise.

Working Hours:

• Flexible Schedule: Offers flexibility on a weekly basis, allowing consultants to manage their appointments.
• Required Availability: Evening and weekend availability is mandatory, aligning with typical homeowner availability for in-home consultations. Standard full-time hours are expected, but the distribution is flexible.

📝 Enhancement Note: The compensation is heavily commission-driven, with a very high earning potential for top performers. The inclusion of a student loan repayment program and extensive paid training are significant benefits that offset the commission-only aspect and appeal to candidates early in their careers. The required evening and weekend availability is standard for in-home sales roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Building Materials / Home Improvement / Manufacturing & Retail Company Size: Large (Renewal by Andersen is a significant division of Andersen Corporation, a major player in the window and door industry. Specific employee counts for the Long Island territory are not provided, but globally Andersen Corporation employs thousands.) Founded: Andersen Corporation was founded in 1903. Renewal by Andersen was established with the objective of creating a better home-improvement experience.

Team Structure:

• Sales Force: Consultants operate as part of a broader sales team, likely segmented by territory (e.g., Long Island).
• Reporting: Reports typically go to a Sales Manager or Regional Sales Director who oversees performance, provides coaching, and conducts training.
• Cross-Functional Collaboration: While primarily focused on client-facing sales, consultants will interact with internal support teams for scheduling, order processing, and customer service, ensuring a cohesive customer journey.

Methodology:

• Data-Driven Sales: While not explicitly detailed, the emphasis on a "proven sales process" and "value-based selling" suggests a structured, data-informed approach to customer engagement and sales forecasting.
• Consultative Approach: The role requires understanding homeowner needs and providing tailored solutions, moving beyond transactional selling.
• Efficiency Focus: The company's model aims for efficiency by providing pre-qualified leads and a streamlined sales process, allowing consultants to maximize their selling time.

Company Website: renewalbyandersen.com / windowsbyrba.com

📝 Enhancement Note: Renewal by Andersen positions itself as a premium provider in the home improvement sector. The culture likely emphasizes professionalism, customer satisfaction, and results. The "proven sales process" suggests a repeatable and scalable method for sales execution, which is key for GTM operations.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Sales Professional / Junior Sales Consultant Reporting Structure: Typically reports to a Sales Manager who oversees a team of consultants, providing direct coaching and performance management. This manager is usually part of a regional or divisional sales leadership structure. Operations Impact: Direct impact on revenue generation and market penetration within the assigned territory. Successful execution of the sales process contributes significantly to the company's overall market share and profitability in the home improvement sector.

Growth Opportunities:

• Sales Progression: Clear paths for advancement from Design Consultant to Senior Consultant, Sales Team Lead, Sales Manager, or into specialized roles within sales enablement or operations management.
• Skill Development: Continuous learning through paid training, mentorship, and on-the-job experience in consultative selling, product expertise, and negotiation.
• Leadership Potential: Opportunities to mentor new hires, lead training sessions, or take on team leadership responsibilities as performance and experience grow.
• Cross-Functional Moves: Potential to move into other areas of the business, such as sales operations, marketing, or customer success, leveraging acquired sales and customer management skills.

📝 Enhancement Note: This role is positioned as an entry point into a sales career within a well-established company. The structured training and clear career progression are significant draws for individuals looking to build a long-term career in sales, particularly in the lucrative home improvement market.

🌐 Work Environment

Office Type: Primarily field-based, with initial training and ongoing support provided at a physical office location (Farmingdale, NY mentioned for training). Office Location(s): Training is conducted at the Farmingdale, NY office. Fieldwork is conducted within the Long Island territory, with consultants traveling from their residences to client homes.

Workspace Context:

• Field-Centric: The primary "workspace" is the customer's home, requiring adaptability and professionalism in various residential settings.
• Supportive Hub: The Farmingdale office serves as a hub for training, team meetings, and access to support resources and management.
• Technology Integration: Consultants rely heavily on mobile technology (iPad) for all aspects of their work, from presentations to data entry.

Work Schedule:

• Flexible: Consultants have flexibility in scheduling their appointments throughout the week.
• Mandatory Evenings/Weekends: Requires availability during evenings and weekends to accommodate homeowner schedules, which is standard for B2C in-home sales.

📝 Enhancement Note: The work environment is a blend of independent field work and structured office-based training and support. Success requires self-discipline and the ability to operate autonomously while adhering to company processes and schedules.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call with an HR or recruitment specialist to assess basic qualifications and cultural fit.
• Sales Aptitude Assessment: May involve a sales-specific assessment or a role-play scenario to evaluate sales skills and presentation style.
• In-Person Interview: A meeting with the Sales Manager or a senior sales team member, potentially including a presentation or case study exercise focused on a sales scenario. This is where portfolio elements (demonstrating past success or sales approach) would be most relevant.
• Final Interview: Potentially a meeting with a higher-level manager to confirm fit and discuss the role in detail.

Portfolio Review Tips:

• Focus on Process: If asked for examples, clearly articulate your sales process: how you identify needs, present solutions, handle objections, and close.
• Quantify Achievements: Use numbers whenever possible. "Increased sales by 15% in Q3" is more impactful than "Improved sales."
• Showcase Persuasion: Prepare examples of how you've convinced clients or stakeholders to adopt your recommendations.
• Demonstrate Adaptability: Highlight instances where you adapted your approach based on customer feedback or unique situations.
• Highlight Consultative Skills: Be ready to discuss how you listen to customers and tailor solutions to their specific needs.

Challenge Preparation:

• Sales Scenario: Be prepared for a mock sales presentation or a role-play scenario where you must sell a product (or the company's services) to an interviewer acting as a homeowner.
• Objection Handling: Practice responding to common sales objections (e.g., price, timing, competitor offers) confidently and effectively.
• Value Proposition Articulation: Be ready to clearly explain the benefits of Renewal by Andersen's products and services, focusing on value and ROI for the homeowner.

📝 Enhancement Note: The interview process will heavily assess sales potential and the ability to follow a structured sales methodology. Candidates should prepare to "sell" themselves and demonstrate their understanding of the sales cycle and consultative approach. The portfolio, in this context, is more about showcasing past performance and sales process thinking.

🛠 Tools & Technology Stack

Primary Tools:

• iPad: The central tool for presentations, product visualization, quoting, CRM access, and potentially order submission. Proficiency in navigating and utilizing iPad applications is crucial.
• CRM System: Likely a proprietary or industry-standard CRM (e.g., Salesforce, HubSpot, or a custom solution) for lead management, customer tracking, and sales activity logging.
• Quoting Software: Specialized software integrated into the iPad for generating accurate, customized customer quotes.

Analytics & Reporting:

• Sales Reporting Tools: Access to dashboards or reports providing insights into personal sales performance, pipeline status, and conversion rates.
• Performance Metrics: Familiarity with key sales metrics such as conversion rates (lead-to-appointment, appointment-to-close), average deal size, and sales cycle length.

CRM & Automation:

• Customer Relationship Management (CRM): Essential for managing customer interactions, scheduling follow-ups, and tracking the sales pipeline.
• Sales Enablement Platforms: May be utilized for accessing training materials, product information, and standardized sales collateral.

📝 Enhancement Note: Proficiency with a tablet-based sales platform and a CRM is non-negotiable. The company provides the tools, but the consultant must be adept at using them to drive sales efficiency and effectiveness.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding honesty and ethical conduct in all customer interactions and sales practices is paramount.
• Customer Focus: Prioritizing the homeowner's needs and ensuring a positive, transparent experience throughout the sales process.
• Results-Oriented: A strong drive to achieve and exceed sales targets through consistent effort and effective sales techniques.
• Teamwork: Collaborating with colleagues and support staff to ensure seamless service delivery and customer satisfaction.
• Continuous Improvement: Willingness to learn, adapt, and refine sales skills and product knowledge through training and feedback.

Collaboration Style:

• Consultative: Working collaboratively with homeowners to understand their specific needs and design the best solution.
• Supportive: Relying on and contributing to a supportive sales team environment, sharing best practices and insights.
• Cross-Functional: Maintaining effective communication with internal departments like scheduling and customer service to ensure a smooth post-sale process.

📝 Enhancement Note: The company culture appears to value a high-integrity, customer-centric approach, combined with a strong emphasis on performance. The "value-based selling process embodying honesty and integrity" is a core cultural tenet for its sales force.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income: The primary challenge is relying on commissions, which can lead to income variability based on sales performance.
• Handling Objections: Effectively addressing homeowner concerns, price sensitivity, and competitive offers requires strong persuasive skills and product knowledge.
• Time Management: Balancing travel, appointments, and administrative tasks efficiently, especially with evening and weekend requirements.
• Market Competition: Navigating a competitive home improvement market requires differentiating Renewal by Andersen's offerings and value proposition.
• Learning Curve: Mastering the product knowledge, sales process, and quoting tools can be demanding for entry-level candidates.

Learning & Development Opportunities:

• Extensive Paid Training: A comprehensive 9-week paid training program is a significant advantage for skill development.
• Ongoing Coaching & Mentorship: Continuous support from managers and senior team members to refine sales techniques and product expertise.
• Sales Skill Enhancement: Opportunities to develop skills in consultative selling, negotiation, closing techniques, and customer relationship management.
• Industry Exposure: Gaining deep knowledge of the window and door industry, home improvement market trends, and best practices in customer engagement.

📝 Enhancement Note: The challenges are typical for commission-based sales roles, but the extensive training and support structure are designed to mitigate the learning curve and equip new consultants for success.

💡 Interview Preparation

Strategy Questions:

• Sales Process Articulation: "Walk me through your typical sales process from initial contact to closing a deal." Be prepared to detail your steps, including discovery, presentation, objection handling, and closing.
• Handling Objections: "How would you respond if a homeowner said your windows are too expensive compared to competitors?" Prepare specific, value-driven responses.
• Customer Needs Assessment: "Describe a time you had to understand a customer's complex needs and tailor a solution. What was your approach?"
• Motivation & Drive: "What motivates you in a sales role, especially one with a commission-heavy structure?" Highlight your intrinsic drive and long-term career goals.

Company & Culture Questions:

• Research Renewal by Andersen: "What do you know about Renewal by Andersen and our position in the market?" Demonstrate you've researched the company's products, values, and reputation.
• Understanding Value-Based Selling: "What does 'value-based selling' mean to you, and how would you apply it here?" Show you understand selling on benefits, not just features.
• Teamwork & Collaboration: "Describe your experience working with support teams or managers to achieve a common goal."

Portfolio Presentation Strategy:

• Case Study Approach: If asked to present, use a structure like STAR (Situation, Task, Action, Result) for past sales successes. Focus on a specific sale where you overcame challenges.
• Quantify Impact: Clearly state the results of your actions using numbers (e.g., "closed a $10,000 project," "achieved 120% of quota").
• Demonstrate Process: Show how you applied a structured sales process, not just luck, to achieve results.
• Highlight Consultative Skills: Emphasize how you listened to the customer and tailored your solution to their needs.

📝 Enhancement Note: Interviews will likely be highly practical, evaluating your ability to sell and apply a structured sales process. Be ready with concrete examples and to demonstrate enthusiasm for the product and the sales opportunity.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link or email your resume to [email protected].
• Resume Optimization: Tailor your resume to highlight any relevant sales experience, customer service achievements, and instances where you demonstrated strong communication, persuasion, or problem-solving skills. Quantify achievements whenever possible.
• Portfolio Preparation: While a formal portfolio isn't mandated, prepare to discuss past sales successes, your approach to customer consultations, and how you handle objections. Think of specific examples that showcase your sales process and results.
• Company Research: Thoroughly research Renewal by Andersen, its products, its market position, and its value proposition. Understand what makes it different from competitors.
• Interview Practice: Practice answering common sales interview questions, role-playing scenarios, and articulating your value proposition and motivation for pursuing this role. Be ready to demonstrate your understanding of consultative selling.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.