In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant (Sales Representative)
Company: Bath Planet of Montgomery
Location: Montgomery, AL
Job Type: Full-Time
Category: Sales Operations / Revenue Operations (Client-Facing Sales Enablement)
Date Posted: January 6, 2026
Experience Level: Entry-Level / Junior (0-2 years)
Remote Status: On-site

🚀 Role Summary

• This role is crucial for enabling client-facing sales efforts by providing expert in-home design consultations and driving revenue through effective sales presentations.
• Focuses on relationship building with pre-qualified homeowners, leveraging a structured sales process and proprietary tools to close deals.
• Requires a strong understanding of sales operations principles, including lead qualification, presentation delivery, and sales cycle management.
• Plays a key role in the go-to-market (GTM) strategy by directly engaging with potential customers and representing the company's product offerings.

📝 Enhancement Note: While the title is "In-Home Design Consultant," the core responsibilities and emphasis on sales presentation, closing, and revenue generation firmly place this role within a sales operations and GTM context, specifically focusing on sales enablement and client-facing execution. The "Sales Representative" designation within the description further solidifies this.

📈 Primary Responsibilities

• Deliver a proprietary, consultative sales presentation to homeowners using an iPad and specialized design software.
• Expertly design new bath configurations and solutions for clients using the company's proprietary iPad software.
• Effectively present pricing options and confidently close sales on a daily basis, meeting or exceeding targets.
• Actively participate in ongoing, weekly sales training sessions to continuously refine product knowledge and sales methodologies.
• Build and maintain strong relationships with pre-qualified homeowners, understanding their needs and presenting tailored solutions.
• Collaborate with internal teams (e.g., order processing, operations) to ensure a seamless customer experience post-sale.
• Maintain a deep understanding of Bath Planet's product lines, features, benefits, and competitive advantages.
• Adhere strictly to established sales processes and training guidelines to ensure consistency and effectiveness.

📝 Enhancement Note: The responsibilities emphasize direct client interaction and sales execution, which are critical components of a successful GTM strategy. The mention of "proprietary sales presentation" and "proprietary iPad software" highlights the need for structured sales enablement and process adherence, typical in operations-focused roles supporting sales.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Sales, Marketing, Business Administration, or a related field is preferred but not mandatory.

Experience:

• 0-2 years of experience in a client-facing role, preferably in sales, design, or customer service.
• Previous experience in home improvement sales or interior design is a plus, but not a prerequisite due to comprehensive training.
• Experience with CRM systems or sales enablement tools is beneficial for understanding operational workflows.

Required Skills:

• Highly developed interpersonal skills for building rapport and trust with homeowners.
• Excellent organizational skills to manage appointments, client information, and presentation materials effectively.
• Strong communication skills, both verbal and written, for clear and persuasive client interactions.
• Demonstrated ability to speak publicly with confidence and poise during sales presentations.
• High degree of self-motivation and self-discipline to manage an independent sales route.
• Ability to work independently and manage time effectively to meet sales objectives.
• Naturally outgoing and articulate individual who thrives in social settings and client interactions.
• Aptitude for learning and mastering new software and product lines quickly.

Preferred Skills:

• Previous sales experience, particularly in-home sales or consultative selling.
• Familiarity with design principles or interior aesthetics.
• Experience using tablet-based sales tools or presentation software.
• Proven track record of meeting or exceeding sales targets.
• Basic understanding of sales operations principles and CRM usage.

📝 Enhancement Note: The emphasis on interpersonal, organizational, and communication skills, coupled with self-motivation and the ability to work independently, are foundational for roles focused on sales execution within a structured GTM framework. The "preferred but not needed" aspect for sales experience suggests a robust training program, which is common for roles that require adherence to specific operational sales processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio isn't explicitly required for this entry-level role, candidates are expected to demonstrate their ability to follow a structured sales process.
• Prepare to discuss past experiences where you successfully followed a prescribed methodology or training program to achieve a desired outcome.
• Showcase your ability to learn and utilize new technologies (like the proprietary iPad software) effectively through examples.
• Be ready to articulate how you would approach designing a bath solution based on client needs, demonstrating problem-solving and design thinking.
• Candidates with prior sales experience should be prepared to discuss their sales process and how they managed client interactions from initial contact to closing.

Process Documentation:

• Candidates will be trained on Bath Planet's proprietary sales presentation and design software. The expectation is to learn and adhere to these documented processes.
• Success in this role will be measured by adherence to the sales process, including accurate data entry in any associated CRM or sales management tools.
• Understanding and contributing to the continuous improvement of sales workflows will be a part of ongoing development.

📝 Enhancement Note: For an entry-level sales enablement role, the "portfolio" is less about a curated collection of projects and more about demonstrating the aptitude to learn, follow, and execute defined sales processes and utilize provided technology. This aligns with operations' focus on standardized procedures and tool adoption.

💵 Compensation & Benefits

Salary Range:

• Estimated First-Year Compensation: Up to $100,000.00 USD (Commission-based, performance-driven).
• Note: This is an achievable target for fully committed team members and represents the potential earning capacity. Actual earnings will vary based on individual sales performance and closing rates.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Comprehensive sales training program, considered "the best in the industry from start to close."

Working Hours:

• This is a full-time, on-site position.
• Working hours will typically align with standard business operations and client appointment schedules, likely including some evenings and weekends to accommodate homeowner availability.
• The role requires flexibility to manage a schedule focused on client appointments and sales presentations.

📝 Enhancement Note: The compensation structure is highly variable and commission-driven, typical for sales roles. The company emphasizes its training program, which is a significant operational investment in sales enablement and skill development for new hires, aiming to quickly bring them up to speed with their proprietary sales processes. The estimated $100,000 first-year compensation is a strong indicator of the earning potential and the company's focus on performance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Services / Building Materials (specifically bath and shower solutions). Company Size: Bath Planet of Montgomery likely operates as a regional branch or franchisee of a larger Bath Planet network. The specific size of the Montgomery branch isn't detailed, but the parent company, Bath Planet, is a manufacturer, suggesting a moderate to large operational footprint. Founded: Bath Planet was founded to address dissatisfaction with existing bath remodeling quality, emphasizing product quality and workmanship in acrylic bath and shower solutions.

Team Structure:

• The In-Home Design Consultant operates within a sales team structure, reporting to a Sales Manager or Branch Manager.
• This role is client-facing and works independently in the field, but is part of a larger sales organization that handles lead generation, order processing, and fulfillment.
• Collaboration is essential with internal sales support, design, and operations teams to ensure seamless project execution from sale to installation.

Methodology:

• The company employs a structured, proprietary sales methodology, heavily reliant on a pre-qualification process and a standardized, iPad-delivered presentation.
• Data-driven insights are leveraged through a rigorous pre-qualification process to ensure sales representatives engage with highly receptive clients.
• Workflow optimization is evident in the company's approach to isolating the sales representative's role to focus solely on selling, with all other operational tasks managed internally.

Company Website: https://www.bathplanet.com/ (General Company Information)

📝 Enhancement Note: The company culture appears to be performance-driven, with a strong emphasis on sales execution and client satisfaction. The operational model isolates the sales function, allowing consultants to focus on their core competency while relying on other departments for support, a common GTM strategy to maximize sales efficiency.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry-level to junior position within the sales and GTM operations framework. It is focused on direct revenue generation and client engagement, serving as a foundational step for a career in sales or sales operations.

Reporting Structure:

• In-Home Design Consultants typically report to a Sales Manager or a Regional Sales Director.
• This structure provides direct oversight and coaching on sales performance, presentation effectiveness, and adherence to company sales processes.

Operations Impact:

• The consultant's primary impact is directly on revenue generation through closing sales.
• By effectively converting leads into customers, they contribute significantly to the company's top-line growth and market penetration.
• Their ability to accurately represent product offerings and design solutions also impacts customer satisfaction and the efficiency of downstream operations (e.g., installation, manufacturing).

Growth Opportunities:

• Sales Excellence: Opportunity to become a top-performing sales consultant, potentially earning significant commissions and receiving recognition.
• Sales Leadership: Progression into roles such as Senior Design Consultant, Sales Trainer, or Sales Management, overseeing a team of consultants.
• Operations Specialization: Potential to transition into broader sales operations roles, focusing on CRM management, sales process optimization, or sales enablement strategy.
• Product/Design Expertise: Deepen expertise in bath remodeling and design, becoming a subject matter expert within the company.

📝 Enhancement Note: This role offers a clear path for growth within a sales-centric organization, with opportunities to advance into leadership or specialized operations functions. The emphasis on training and a structured process supports rapid skill development and career progression.

🌐 Work Environment

Office Type: This is primarily an on-site role, with the "office" being the customer's home. Consultants operate remotely from a central office location for training and administrative purposes.

Office Location(s): Montgomery, AL. Consultants will travel to client homes within a defined service area around Montgomery.

Workspace Context:

• The primary workspace is the client's home, requiring professionalism, adaptability, and the ability to conduct business in a residential setting.
• Consultants will utilize a company-provided iPad as their primary tool for presentations, design, and potentially CRM access.
• While working independently in the field, consultants are part of a larger regional team and will have opportunities for collaboration and support during weekly meetings and through direct communication with management.

Work Schedule:

• Full-time position.
• The schedule is flexible and driven by client appointment availability, often requiring evening and weekend availability.
• This flexibility allows consultants to optimize their time for client engagement and sales activities.

📝 Enhancement Note: The work environment is dynamic and client-focused, requiring adaptability and strong personal management skills. The company's operational support for lead generation and back-office functions allows consultants to maximize their time in the field, engaging directly with potential customers.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of applications to assess qualifications, experience (if any), and alignment with core skills.
• First Interview: Likely a phone or video call with a hiring manager or recruiter to discuss background, motivations, and basic fit for the role, including understanding of sales processes.
• In-Person/Virtual Assessment: This may involve a role-playing scenario where the candidate delivers a mock sales presentation (potentially using a provided script or scenario) to demonstrate presentation skills, interpersonal abilities, and grasp of the sales process.
• Final Interview: May involve meeting with a senior sales leader or branch manager to discuss career aspirations, compensation expectations, and confirm cultural fit.
• Background Check: Standard procedure for all hires.

Portfolio Review Tips:

• For this role, a traditional portfolio demonstrating past projects is less critical than showcasing your aptitude for sales and client interaction.
• Be prepared to articulate your understanding of a structured sales process, even if from a different industry or role.
• Use examples from past experiences (customer service, team projects, academic work) to demonstrate strong communication, interpersonal, and organizational skills.
• If you have prior sales experience, be ready to briefly describe your sales cycle and how you approached client needs.
• For the design aspect, show enthusiasm for problem-solving and creating solutions, even if not directly related to bath design.

Challenge Preparation:

• Practice delivering a clear, concise, and engaging presentation. Focus on persuasive language and confident delivery.
• Prepare to explain how you would handle common client objections or questions about pricing, quality, or installation.
• Think about how you would tailor your approach based on different homeowner needs or personalities.
• Be ready to discuss your motivation for a career in sales and why Bath Planet specifically.
• Research Bath Planet's products and value proposition to demonstrate genuine interest.

📝 Enhancement Note: The interview process will likely focus heavily on assessing soft skills and the ability to execute a defined sales process. Candidates should prepare to demonstrate their sales acumen and client-facing capabilities rather than a formal portfolio of design work.

🛠 Tools & Technology Stack

Primary Tools:

• Proprietary iPad Sales Software: The central tool for delivering sales presentations, designing baths, and presenting pricing. Proficiency in using tablet-based applications and learning new software quickly is essential.
• iPad: The hardware platform for the sales software.

Analytics & Reporting:

• While not directly responsible for complex analytics, consultants will likely input data into a system that tracks their sales performance, conversion rates, and appointment metrics. Understanding basic data entry and its importance for reporting is key.

CRM & Automation:

• CRM System (Likely): Bath Planet likely uses a CRM system (e.g., Salesforce, HubSpot, or a custom solution) to manage leads, track customer interactions, and monitor sales pipelines. Familiarity with CRM principles is beneficial.
• Lead Management System: The company has a rigorous pre-qualification process, indicating a system for managing and distributing leads to sales representatives.

📝 Enhancement Note: The technology stack is focused on sales enablement and efficiency. The primary tool is the company's proprietary iPad software, emphasizing the need for adaptability and technical aptitude in learning specific tools crucial for the sales process.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A strong focus on understanding and meeting homeowner needs through effective design and sales consultations.
• Excellence & Quality: Commitment to delivering high-quality products and services, reflected in the company's manufacturing and installation standards.
• Integrity: Operating with honesty and transparency in sales interactions and pricing.
• Ambition & Drive: A culture that values self-motivation, a strong work ethic, and a desire to achieve sales targets and personal income goals.
• Teamwork: While the role is independent, collaboration with internal departments is vital for success.

Collaboration Style:

• Independent field work with structured support from sales management and back-office teams.
• Weekly team meetings serve as a key touchpoint for training, knowledge sharing, and fostering a sense of team camaraderie.
• Communication is expected to be clear, concise, and action-oriented, especially when coordinating with internal departments.

📝 Enhancement Note: The culture emphasizes performance, quality, and a structured approach to sales, supported by operational processes that enable individual success.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income: The primary challenge is the variable income, requiring consistent sales performance to achieve financial goals.
• Client Rejection/Objections: Dealing with homeowner objections, budget constraints, or competitive offers requires resilience and strong negotiation skills.
• Independent Workload Management: Effectively managing one's schedule, travel, and sales activities without direct supervision requires strong self-discipline.
• Learning Curve: Mastering the proprietary sales presentation, design software, and product knowledge within the initial 90 days can be demanding.
• Geographic Territory Management: Efficiently covering a sales territory to maximize appointments and minimize travel time.

Learning & Development Opportunities:

• Sales Mastery: Intensive training program focused on consultative selling, product knowledge, and closing techniques.
• Design Software Proficiency: Becoming an expert user of the company's proprietary design and sales tools.
• Industry Knowledge: Gaining deep insights into the bath remodeling market, customer needs, and competitive landscape.
• Financial Management: Developing skills in managing a commission-based income and personal finances to achieve income targets.
• Career Advancement: Clear pathways into sales leadership, specialized sales operations, or management roles within the company.

📝 Enhancement Note: The challenges are typical for commission-based sales roles, but the company's robust training program is designed to mitigate the learning curve and equip consultants for success. Growth opportunities are tied directly to performance and dedication.

💡 Interview Preparation

Strategy Questions:

• Sales Process: "Describe your ideal sales process from initial contact to closing a deal." Be prepared to elaborate on how you'd adapt this to Bath Planet's model.
• Handling Objections: "How would you respond to a client who says, 'Your price is too high' or 'I need to think about it'?" Focus on value-based responses and problem-solving.
• Design Thinking: "Imagine a homeowner wants a modern, low-maintenance master bath. What are some key considerations you would explore with them?" Focus on understanding needs and proposing solutions.
• Motivation & Goals: "What motivates you in a sales role, and what are your income aspirations for the first year?" Be specific and tie it to commitment.

Company & Culture Questions:

• "What do you know about Bath Planet and the bath remodeling industry?" Show you've done your research.
• "How do you handle working independently and managing your own schedule?" Provide examples of self-discipline and time management.
• "What are your strengths in communication and interpersonal skills, and how would they apply to in-home sales?" Use specific examples.

Portfolio Presentation Strategy:

• Since a formal portfolio isn't expected, prepare to "walk through" your approach to a sales scenario.
• You might be asked to present a mock sales pitch for a fictional homeowner, demonstrating your ability to connect, present solutions, and close.
• Highlight your ability to use technology (like an iPad) effectively for presentations.
• Emphasize your understanding of the importance of following a structured process and training provided by the company.

📝 Enhancement Note: Interview preparation should focus on demonstrating sales aptitude, client-facing communication skills, and the ability to learn and execute a defined sales process. Role-playing and discussing past experiences that highlight relevant skills will be key.

📌 Application Steps

To apply for this operations-enabled sales position:

• Submit your application through the provided link on Bath Planet's careers portal.
• Resume Optimization: Tailor your resume to highlight customer service, communication, organizational, and any relevant sales or design experiences. Quantify achievements where possible (e.g., "Achieved X% customer satisfaction," "Managed Y client interactions per week").
• Prepare for Role-Play: Practice delivering a concise, engaging presentation. Think about how you would introduce yourself, build rapport, present a solution, and ask for the business.
• Research Bath Planet: Familiarize yourself with their products, mission, and the benefits of their remodeling solutions. Understand their value proposition for homeowners.
• Highlight Adaptability: Be ready to discuss your ability to learn new software and follow a structured training program, as this is a core requirement for success in this role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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