Head of UX

📍 Job Overview

Job Title: Head of UX Company: Zafran.io Location: Tel Aviv-Yafo, Tel Aviv District, Israel Job Type: Full-time Category: User Experience (UX) / Product Design Leadership Date Posted: 2025-12-23 Experience Level: 5-10 years of relevant experience Remote Status: On-site

🚀 Role Summary

• Lead the strategic direction and execution of User Experience (UX) and Product Design initiatives across Zafran.io's platform.
• Build, mentor, and scale a high-performing UX team, fostering a culture of design excellence and user advocacy.
• Drive user-centered decision-making by partnering closely with Product, Engineering, and Marketing leadership to align user needs with business objectives.
• Ensure the delivery of consistent, high-quality, and impactful user experiences across complex B2B SaaS products.
• Establish and refine scalable UX processes, robust user research practices, and a comprehensive design system to support product development.

📝 Enhancement Note: This role is positioned as a senior leadership opportunity within a growing cybersecurity SaaS company. The Head of UX will be instrumental in shaping the future of Zafran's product interface and user journey, requiring a blend of strategic vision, team leadership, and hands-on design acumen. The emphasis on "scaling the UX function" suggests a need for someone who can build processes and infrastructure from the ground up, not just manage an existing team.

📈 Primary Responsibilities

• Define and champion the company-wide UX vision, strategy, and design standards, ensuring alignment with business goals and product roadmap.
• Recruit, build, lead, and mentor the UX team, fostering professional growth and ensuring high-quality output.
• Collaborate extensively with Product Management, Engineering, and Marketing leaders to integrate UX insights into product strategy and development cycles.
• Oversee the design and implementation of intuitive and effective user interfaces for complex SaaS products within the cybersecurity domain.
• Establish and scale robust UX processes, including user research methodologies, usability testing, and design critiques, to ensure data-informed design decisions.
• Develop and maintain a comprehensive design system to ensure consistency, efficiency, and scalability across all product touchpoints.
• Advocate for the user throughout the organization, driving user-centered decision-making and ensuring user needs are met.
• Represent UX at the executive and leadership levels, effectively communicating design strategy, user insights, and team impact.
• Stay abreast of industry trends, competitive landscapes, and emerging UX technologies to drive innovation and maintain competitive advantage.

📝 Enhancement Note: The responsibilities highlight a dual focus on strategic leadership (vision, strategy, team scaling) and tactical execution (process establishment, design system maintenance, cross-functional collaboration). The cybersecurity context implies a need for understanding complex workflows, data security considerations, and potentially high-stakes user interactions.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field, or equivalent practical experience.

Experience:

• Minimum of 5 years of progressive experience in UX/Product Design, with a significant portion dedicated to leadership or head-level roles.
• Demonstrated success in leading UX for complex B2B or SaaS products, ideally within a cybersecurity or enterprise software environment.
• Proven track record of building and scaling UX teams, processes, and design systems from the ground up.

Required Skills:

• UX Strategy & Vision: Ability to define and articulate a compelling UX vision and strategy that aligns with business objectives.
• Team Leadership & Mentorship: Experience in building, managing, and mentoring design teams, fostering a collaborative and high-performance culture.
• User-Centered Design (UCD): Deep understanding of UCD principles and methodologies, including user research, persona development, journey mapping, and usability testing.
• B2B SaaS Design Expertise: Proven experience designing complex, enterprise-grade SaaS applications, understanding B2B user needs and workflows.
• Cross-Functional Collaboration: Exceptional ability to partner effectively with Product Management, Engineering, Marketing, and other stakeholders.
• Communication & Stakeholder Management: Excellent verbal and written communication skills, with the ability to present complex ideas clearly and influence decision-making at all levels.
• Strategic Thinking: Strong analytical and problem-solving skills, with the ability to connect user needs with business goals and translate them into actionable design strategies.
• Process Development: Experience establishing and optimizing UX workflows, research practices, and design operations.
• English Fluency: Fluent in both written and spoken English.

Preferred Skills:

• Cybersecurity Domain Knowledge: Experience or strong understanding of the cybersecurity landscape, threat exposure management, and related user needs.
• Design System Development: Hands-on experience in creating, implementing, and scaling design systems.
• Agile/Scrum Methodologies: Familiarity with Agile development processes and experience integrating UX into Scrum teams.
• Visual Design Acumen: A strong understanding of visual design principles, typography, and layout that complements UX strategy.

📝 Enhancement Note: The requirement for "leadership or head-level roles" and "building and scaling UX teams and processes" indicates this is a foundational role for the UX function at Zafran.io. Candidates should be prepared to showcase their experience in establishing frameworks and driving organizational change through design. Cybersecurity experience is a significant plus, suggesting the company values candidates who can quickly grasp the complexities of their domain.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Strategic Impact Case Studies: Showcase at least two comprehensive case studies detailing your leadership in defining and executing UX strategy for complex B2B/SaaS products. Highlight how your strategic vision translated into tangible business outcomes and improved user adoption or satisfaction.
• Team Leadership & Scaling Examples: Provide evidence of your experience building, mentoring, and scaling UX teams. This could include examples of team structure, hiring strategies, process implementation, and fostering a collaborative design culture.
• Process & Methodology Documentation: Include examples of UX processes you've established or significantly improved, such as user research frameworks, usability testing protocols, design review cycles, or agile integration.
• Design System Development: If applicable, present an example of a design system you've contributed to or led the development of, demonstrating its impact on consistency, efficiency, and product quality.
• Cross-Functional Collaboration Scenarios: Illustrate how you've effectively partnered with Product, Engineering, and Marketing leaders to drive product strategy and ensure user needs are met.

Process Documentation:

• Workflow Design and Optimization: Be prepared to discuss how you approach designing and optimizing workflows for UX teams, ensuring efficient collaboration and high-quality output.
• Implementation and Automation: Demonstrate understanding of how to implement UX best practices and leverage tools for automation where appropriate to enhance efficiency.
• Measurement and Performance Analysis: Showcase how you measure the impact of UX initiatives, using key performance indicators (KPIs) related to user satisfaction, adoption, conversion rates, and business outcomes.

📝 Enhancement Note: For a Head of UX role, the portfolio needs to demonstrate strategic thinking, leadership capabilities, and a proven ability to build and scale a function. Generic design portfolios will not suffice; candidates must showcase their impact at an organizational level, focusing on process, team development, and strategic alignment.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Head of UX roles in Tel Aviv, Israel, with 5-10 years of experience, particularly in the tech/cybersecurity sector, the estimated annual salary range is likely between ₪300,000 - ₪500,000 (approximately $80,000 - $135,000 USD). This range can vary significantly based on the candidate's specific experience, negotiation skills, and the company's compensation philosophy.

Benefits:

• Comprehensive health insurance (medical, dental, vision) tailored for employees and their families.
• Generous paid time off (PTO), including vacation days, sick leave, and public holidays.
• Opportunities for professional development, including conferences, workshops, and relevant training courses.
• Stock options or equity in a fast-growing startup, providing potential for significant financial upside.
• Potential for flexible working arrangements or hybrid work options, balancing on-site collaboration with personal flexibility.
• Team-building events and social activities to foster a strong company culture.
• Support for professional growth and career advancement within the organization.
• Potential for relocation assistance if applicable.

Working Hours:

• Standard full-time work week, typically around 40 hours. While the role is on-site, Zafran.io may offer some flexibility in daily start and end times, contingent on team coordination and project needs. The emphasis will be on achieving strategic goals and delivering results, rather than strict adherence to hourly schedules.

📝 Enhancement Note: The salary estimate is based on research of comparable Head of UX roles in Tel Aviv's tech scene, considering the company's stage (startup backed by VCs) and the critical nature of the role. Benefits are standard for tech companies in Israel, with a strong emphasis on professional growth and equity for leadership positions.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cybersecurity / Threat Exposure Management Software Company Size: Startup (implied by VC backing and focus on scaling) Founded: Zafran.io was founded in 2021, indicating a relatively young company with a strong growth trajectory and a need for established processes and leadership.

Team Structure:

• The UX team is likely in its nascent stages, requiring the Head of UX to build it from the ground up.
• The Head of UX will report to a senior executive, likely the CTO, CPO, or CEO, and will be a key member of the leadership team.
• Close collaboration is expected with Product Management, Engineering, and Marketing departments, forming a core cross-functional partnership for product development and go-to-market strategies.

Methodology:

• Data-Driven Product Development: Zafran.io emphasizes using data from integrated security tools to reveal and remediate risks, suggesting a data-centric approach to product development and user experience.
• User-Centricity: The core mission of the platform is to address user pain points related to exposure management, indicating a strong focus on understanding and solving user problems.
• Agile & Iterative: As a startup, agile methodologies are likely employed, requiring UX to be integrated seamlessly into iterative development cycles.
• Automation Focus: The platform's agentless approach and automated response workflows highlight a commitment to efficiency and intelligent automation, which should be reflected in the UX design.

Company Website: https://www.zafran.io/

📝 Enhancement Note: Zafran.io operates in the high-growth cybersecurity sector, focusing on a critical area of enterprise risk. As a startup, the culture is likely dynamic, fast-paced, and innovative, with a strong emphasis on impact and problem-solving. The UX leader will be pivotal in shaping the user's perception of this complex technology.

📈 Career & Growth Analysis

Operations Career Level: This role is a senior leadership position, equivalent to a Director or VP level within a larger organization, responsible for establishing and growing an entire function. Reporting Structure: The Head of UX will report directly to a C-suite executive (e.g., CTO, CPO, CEO), indicating high visibility and direct influence on company strategy. They will lead a team of UX designers and researchers. Operations Impact: The Head of UX will have a profound impact on Zafran.io's success by ensuring the Threat Exposure Management Platform is not only technically robust but also intuitive, efficient, and user-friendly. This directly influences product adoption, customer retention, competitive differentiation, and ultimately, revenue growth.

Growth Opportunities:

• Foundational Role: Opportunity to build and shape the entire UX function, setting the strategic direction, processes, and culture for design at Zafran.io.
• Leadership Expansion: Potential to grow into a VP of Product or a broader Head of Product/Design role as the company scales.
• Industry Expertise: Deepen expertise in cybersecurity UX, a high-demand and specialized field.
• Strategic Influence: Directly contribute to company strategy and product roadmap decisions at the executive level.
• Team Development: Build and mentor a team of talented designers, fostering their growth and career development.

📝 Enhancement Note: This role offers a significant opportunity for an experienced UX leader to make a substantial impact and grow with a promising startup. The ability to build a function from the ground up, coupled with direct executive reporting, presents a compelling career advancement path.

🌐 Work Environment

Office Type: Zafran.io is described as an on-site role, implying a physical office environment designed for collaboration and innovation within the Tel Aviv tech hub. Office Location(s): Tel Aviv-Yafo, Tel Aviv District, Israel. This location is a prime spot within Israel's technology ecosystem, offering access to talent and networking opportunities.

Workspace Context:

• Collaborative Design Space: The office is expected to foster collaboration, likely with dedicated spaces for UX/Product teams to brainstorm, conduct research, and present work.
• Technology & Tools: Access to necessary design software, research tools, and collaboration platforms (e.g., Figma, Jira, Confluence, user testing platforms) will be provided.
• Cross-Functional Interaction: The environment will encourage frequent interaction with Product Managers, Engineers, and Marketing professionals, facilitating a holistic approach to product development.
• Startup Energy: Expect a dynamic, fast-paced environment common in startups, where agility and adaptability are key.

Work Schedule:

• While the role is on-site, a degree of flexibility in daily working hours may be available, provided it supports team collaboration and project deadlines. The focus is on productivity and achieving strategic objectives within the established work week.

📝 Enhancement Note: The on-site requirement suggests a company that values in-person collaboration, team cohesion, and the dynamic energy of a shared workspace, particularly important for a growing startup. Tel Aviv's tech scene provides a vibrant ecosystem for such an environment.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: A brief call with a recruiter to assess basic qualifications, cultural fit, and interest in the role and Zafran.io.
2. Hiring Manager Interview: Conversation with the CTO/CPO/CEO to discuss strategic vision, leadership philosophy, and high-level UX strategy.
3. Portfolio Review & Deep Dive: Presentation of your portfolio to key stakeholders (Product, Engineering, Marketing leadership). This will involve discussing your case studies, strategic approach, team-building experience, and process methodologies. Expect in-depth questions about your decision-making and impact.
4. Team & Cross-Functional Interviews: Meetings with potential direct reports (UX designers/researchers) and peers from Product and Engineering to assess collaboration style, mentorship capabilities, and ability to integrate into the existing team dynamics.
5. Executive Final Interview: A final conversation with the CEO or other senior executives to confirm strategic alignment, cultural fit, and overall suitability for the leadership role.

Portfolio Review Tips:

• Focus on Strategy & Impact: Clearly articulate the problem, your strategic approach, your role, the process you followed, and the measurable outcomes (business impact, user satisfaction, efficiency gains).
• Showcase Leadership: Highlight instances where you defined vision, built teams, scaled processes, and influenced organizational direction.
• Tailor to B2B SaaS & Cyber: Emphasize projects relevant to complex enterprise software and, if possible, cybersecurity. Discuss how you handled complexity and user workflows.
• Process & Scalability: Demonstrate how you establish and refine processes that enable efficient and high-quality design output, especially for a growing team.
• Storytelling: Present your work as compelling narratives that showcase your problem-solving skills and strategic thinking.

Challenge Preparation:

• Be prepared for potential case study discussions or a take-home exercise focused on a relevant UX challenge. This might involve analyzing a hypothetical product scenario, outlining a UX strategy, or detailing how you'd approach building a design system or scaling a team.
• Practice articulating your thought process clearly and concisely, focusing on how you would balance user needs with business goals and technical constraints.

📝 Enhancement Note: The interview process is designed to assess strategic leadership, technical UX depth, and cross-functional collaboration skills. The portfolio review is critical and should be tailored to showcase leadership and strategic impact in a B2B SaaS context.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable, given industry standard), Sketch, Adobe Creative Suite.
• User Research & Testing: UserTesting.com, Lookback, Maze, Optimal Workshop, survey tools (e.g., SurveyMonkey, Typeform).
• Collaboration & Project Management: Jira, Confluence, Asana, Trello.
• Design Systems: Storybook (for component libraries), internal documentation platforms.

Analytics & Reporting:

• Product Analytics: Mixpanel, Amplitude, Google Analytics.
• Business Intelligence: Tableau, Power BI (or similar for high-level reporting).

CRM & Automation:

• CRM: Salesforce, HubSpot (for understanding sales/marketing alignment).
• Customer Success Platforms: Gainsight, Zendesk (for understanding post-sale user experience).

📝 Enhancement Note: As Head of UX, proficiency is expected in core design tools and a strong understanding of how UX integrates with product analytics, project management, and CRM systems. The ability to champion the adoption and effective use of these tools within the UX team and across the organization is key.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and experience above all else.
• Excellence & Quality: Striving for the highest standards in design, research, and user experience delivery.
• Collaboration & Teamwork: Fostering an environment where diverse perspectives are valued and cross-functional partnerships thrive.
• Innovation & Adaptability: Embracing new ideas, technologies, and approaches to solve complex problems and stay ahead in a dynamic market.
• Impact & Accountability: Focusing on delivering measurable results that drive business success and taking ownership of outcomes.

Collaboration Style:

• Integrated Partnership: Working closely with Product and Engineering as a unified team to define and deliver features.
• Data-Informed Decision Making: Utilizing user research, analytics, and market insights to guide design choices.
• Open Communication: Encouraging transparent feedback loops, constructive critiques, and knowledge sharing within the UX team and across departments.
• Agile Integration: Seamlessly embedding UX processes within agile development sprints to ensure timely delivery and iterative improvements.

📝 Enhancement Note: Zafran.io's values likely emphasize innovation, user focus, and collaborative problem-solving, typical of a growing tech startup in the cybersecurity space. The Head of UX will be instrumental in embedding these values within the UX team and promoting them across the organization.

⚡ Challenges & Growth Opportunities

Challenges:

• Building from Scratch: Establishing the UX function, team, processes, and design system for a growing company presents both a challenge and a significant opportunity.
• Complex Domain: Navigating the intricacies of cybersecurity threats and translating them into user-friendly experiences requires deep understanding and creative problem-solving.
• Balancing Speed and Quality: In a startup environment, the pressure to deliver quickly can sometimes conflict with the need for thorough research and high-quality design.
• Cross-Functional Alignment: Ensuring consistent UX vision and execution across multiple product lines and feature sets while managing diverse stakeholder expectations.
• Talent Acquisition & Retention: Attracting and retaining top UX talent in a competitive market, especially for specialized roles within cybersecurity.

Learning & Development Opportunities:

• Strategic Leadership: Developing high-level strategic planning, team-building, and executive communication skills.
• Cybersecurity UX Specialization: Gaining deep expertise in a niche but critical area of UX design.
• Product & Business Acumen: Broadening understanding of business strategy, product management, and go-to-market dynamics.
• Mentorship: Opportunity to mentor and develop a team of UX professionals, guiding their careers and skill development.
• Industry Exposure: Staying at the forefront of UX trends and cybersecurity technology through conferences, research, and industry engagement.

📝 Enhancement Note: The challenges are inherent to a leadership role in a scaling startup. The growth opportunities are substantial, offering a chance to build a legacy, develop critical skills, and achieve significant career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe your philosophy for building and scaling a UX team from the ground up."
• "How would you define and implement a UX strategy for a B2B SaaS product in the cybersecurity domain?"
• "What are the key considerations for designing a complex enterprise SaaS platform, and how do you ensure user adoption and satisfaction?"
• "How do you balance the need for speed in a startup environment with the importance of thorough user research and design quality?"
• "Outline your approach to establishing and maintaining a design system for a growing product suite."

Company & Culture Questions:

• "What attracts you to Zafran.io and our mission in Threat Exposure Management?"
• "How do you foster a user-centric culture within a product organization, especially one with strong engineering and product management functions?"
• "Describe a time you had to influence senior leadership on a design decision. What was your approach and the outcome?"
• "How do you measure the success and impact of UX initiatives within a business context?"

Portfolio Presentation Strategy:

• Structure: For each case study, clearly define the problem, your strategic approach, your specific contributions and leadership, the process/methodology used, key design decisions, and measurable outcomes (quantify impact whenever possible).
• Narrative: Tell a compelling story that highlights your problem-solving skills, strategic thinking, and ability to drive results.
• Focus on Leadership: Emphasize your role in strategy, team building, process improvement, and cross-functional collaboration, not just the individual design work.
• Q&A Readiness: Anticipate questions about your decision-making process, alternative approaches you considered, and how you handled challenges or disagreements.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic leadership, a deep understanding of B2B SaaS UX, and the ability to build and scale a function. Candidates should be ready to discuss their leadership style, process development, and how they drive business impact through design.

📌 Application Steps

To apply for this Head of UX position:

• Submit your application through the Comeet portal via the provided URL.
• Tailor your Resume: Highlight leadership experience, team-building achievements, and strategic contributions to B2B SaaS products. Use keywords such as "UX Strategy," "Product Design Leadership," "Team Scaling," "B2B SaaS," "User-Centered Design," and "Cybersecurity UX" where applicable.
• Prepare Your Portfolio: Curate 2-3 comprehensive case studies that showcase your strategic impact, leadership in UX initiatives, experience with complex SaaS products, and ability to build/scale processes. Ensure your portfolio is easily accessible (e.g., via a personal website or PDF).
• Research Zafran.io: Understand their product, target market (cybersecurity), and company mission. Be ready to articulate how your UX vision aligns with their business goals and competitive landscape.
• Practice Your Narrative: Rehearse your approach to discussing your portfolio, focusing on strategic decision-making, leadership accomplishments, and measurable outcomes. Be prepared to answer questions about your leadership philosophy and how you would approach building the UX function at Zafran.io.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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