Graphic Designer (Retail/Marketing account)

📍 Job Overview

Job Title: Graphic Designer (Retail/Marketing account)

Company: Fair Trade Outsourcing

Location: Iloilo City, Western Visayas, Philippines

Job Type: Full-time

Category: Creative & Design / Marketing Operations

Date Posted: April 28, 2026

Experience Level: Junior to Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is critical for supporting retail and marketing accounts by producing high-quality visual assets, including decks, lookbooks, and mock-ups.

• The Graphic Designer will be responsible for logo recreation and artwork adaptation, ensuring brand consistency and client satisfaction.

• Proficiency in Adobe Creative Suite, particularly Photoshop and Illustrator, is essential for daily tasks and client deliverables.

• Effective file management within Dropbox and accurate tracking of daily outputs are key operational components of this position.

📝 Enhancement Note: While the title is "Graphic Designer," the context of "Retail/Marketing account," "decks, lookbooks, mock-ups," and the need to "mimic decks/lookbooks" suggests a strong alignment with marketing operations and GTM support, focusing on visual collateral creation for sales enablement and marketing campaigns. The emphasis on client instructions and revisions points to a client-facing operational aspect.

📈 Primary Responsibilities

• Create, design, and produce visually compelling decks, lookbooks, and mock-ups according to client specifications and brand guidelines.

• Recreate and adapt existing logos and artwork for various marketing and retail applications, ensuring accuracy and brand adherence.

• Utilize Adobe Illustrator and Adobe Photoshop for product proofing, adhering to established design methodologies and providing detailed proofing information.

• Provide unlimited revisions to client deliverables, focusing on logo replacement, size adjustments, color modifications, and item updates, incorporating client feedback and suggestions.

• Systematically manage and organize client files (.AI & .PDF) within Dropbox to ensure easy retrieval and accessibility for both internal teams and clients.

• Diligently track the daily volume of proofs produced using a designated web-based tracking system to monitor productivity and performance metrics.

• Collaborate closely with account managers or client representatives to fully understand design briefs and project requirements, ensuring alignment on visual outcomes.

• Maintain a high level of quality and accuracy in all design outputs, reflecting a strong attention to detail and a commitment to client satisfaction.

📝 Enhancement Note: The core responsibilities emphasize client-driven design tasks, direct application of design software for specific collateral types (decks, lookbooks), and operational elements like file management and tracking. This suggests a role that bridges creative execution with operational efficiency within a marketing context.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Fine Arts, Marketing, or a related field is typically preferred for roles requiring a strong creative eye and software proficiency. Equivalent practical experience will also be considered.

Experience: 2-5 years of professional experience in graphic design, with a focus on creating marketing collateral, branding assets, or visual presentations. Experience supporting retail or marketing accounts is highly advantageous.

Required Skills:

• Adobe Photoshop: Must possess strong working knowledge for image editing, manipulation, and design creation.

• Adobe Illustrator: Prior knowledge is a significant plus and expected for logo recreation and vector-based design tasks.

• Graphic Design Principles: Solid understanding of layout, typography, color theory, and visual hierarchy.

• Logo Design & Recreations: Proven ability to work with and adapt existing logos, as well as create new branding elements.

• File Management: Proficiency in organizing and managing digital assets, specifically using cloud storage solutions like Dropbox.

• Attention to Detail: Exceptional ability to spot errors, ensure accuracy in design elements, and maintain brand consistency.

• Time Management & Prioritization: Demonstrated ability to handle multiple projects simultaneously, meet tight deadlines, and maintain productivity in a fast-paced environment.

• Communication Skills: Clear and effective verbal and written communication to understand client instructions and provide design suggestions.

• Adaptability & Learning Agility: Ability to quickly learn new software and adapt to evolving client demands and design trends.

Preferred Skills:

• Adobe InDesign: Familiarity with InDesign for multi-page document layout and digital publishing.

• Creative Eye & Aesthetic Sense: A natural talent for visual aesthetics, able to translate concepts into engaging designs.

• Client Interaction Experience: Previous experience communicating directly with clients or account managers to gather requirements and present design concepts.

• Understanding of Retail/Marketing Collateral: Familiarity with the types of visual assets commonly used in retail promotions and marketing campaigns.

📝 Enhancement Note: The requirement for "deeper sense of comprehension" and the "Junior to Mid EP score" suggest that beyond technical skills, the employer is looking for candidates with strong analytical and problem-solving capabilities within a creative context, indicating a need for strategic thinking in design execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate Versatility: Showcase a range of design projects, including examples of decks, lookbooks, and mock-ups that align with retail and marketing objectives.

• Logo & Branding Work: Include specific examples of logo recreations, brand identity elements, or visual asset adaptations that highlight attention to detail and brand consistency.

• Software Proficiency Proof: Feature projects that clearly demonstrate proficiency in Adobe Photoshop and, ideally, Adobe Illustrator, showcasing complex techniques or efficient workflows.

• Client-Centric Examples: If possible, present case studies or project descriptions that highlight how your designs met specific client briefs, incorporated feedback, or achieved desired outcomes.

Process Documentation:

• Workflow Design: Be prepared to discuss your process for approaching design requests, from initial brief understanding to final delivery, including revision cycles.

• System Utilization: Articulate your experience in using project management or file-sharing systems like Dropbox for asset organization and collaboration.

• Performance Measurement: Be ready to discuss how you approach tracking your output (e.g., number of proofs per day) and how you ensure quality and efficiency in your work.

📝 Enhancement Note: Given the emphasis on client satisfaction and revisions, a portfolio that demonstrates a clear design process, responsiveness to feedback, and successful project completion is crucial. The mention of "assessments focused on creating/fulfilling sample requests" implies that practical design demonstrations will be a key part of the evaluation.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Graphic Designers with 2-5 years of experience in Iloilo City, Philippines, and considering the company's stated AI salary value of PHP 16,000 per month, the estimated salary range for this full-time, on-site role is PHP 16,000 - PHP 25,000 per month. This range accounts for variations in skill depth, portfolio strength, and specific client account demands.

Benefits: While specific benefits are not detailed in the raw listing, typical benefits for full-time employees in the Philippines working for outsourcing companies often include:

• SSS (Social Security System) contributions.

• PhilHealth (Philippine Health Insurance Corporation) contributions.

• Pag-IBIG Fund (Home Development Mutual Fund) contributions.

• Potential for performance-based bonuses or incentives.

• Opportunities for professional development and training.

• Paid time off (vacation and sick leave).

• Potential for HMO (Health Maintenance Organization) coverage, especially for longer-term employees or specific account requirements.

Working Hours: The role is full-time, and the stated AI working hours are 40 hours per week. This typically translates to an 8-hour workday, five days a week. However, given the fast-paced nature of retail/marketing accounts and the mention of "tight deadlines" and "working under pressure," occasional overtime or flexible scheduling to meet client needs might be expected.

📝 Enhancement Note: The AI-generated salary of PHP 16,000 aligns with the lower end of junior entry-level positions in the Philippines for creative roles. The range provided (PHP 16,000 - PHP 25,000) offers a more comprehensive outlook, acknowledging that stronger candidates with more experience or a superior portfolio may command higher compensation. The benefits listed are standard for the Philippines and should be confirmed with the employer.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Process Outsourcing (BPO) / Customer Service / Creative Services. Fair Trade Outsourcing specializes in providing a range of outsourced services, indicating a dynamic environment focused on client satisfaction and operational efficiency.

Company Size: While not explicitly stated in the provided data, "Fair Trade Outsourcing" as a BPO provider often implies a mid-to-large sized organization with multiple client accounts and a significant workforce.

Founded: Information on the founding date of Fair Trade Outsourcing is not directly provided, but their established presence in the BPO sector suggests a company with experience in managing diverse client needs and operational frameworks.

Team Structure:

• Client-Centric Teams: The role is tied to a specific "Retail/Marketing account," suggesting the designer will be part of a dedicated team serving one or more clients within this sector.

• Cross-Functional Collaboration: The designer will likely collaborate with account managers, project coordinators, and potentially other creative or support staff involved in the client's operations.

• Reporting Hierarchy: Typically, graphic designers in BPO environments report to a creative lead, a design manager, or an operations manager overseeing the account.

Methodology:

• Client Brief Driven: The primary methodology will revolve around understanding and executing client instructions for visual assets.

• Agile/Iterative Design: The emphasis on "unlimited revisions" points to an iterative design process where feedback is continuously incorporated.

• Process Adherence: Strict adherence to established workflows for proofing, file management, and tracking is expected.

Company Website: https://fair-trade-outsourcing.breezy.hr (Note: This appears to be a hiring portal; a more general company website may exist, such as fairtradeoutsourcing.com)

📝 Enhancement Note: The BPO context implies a focus on delivering services efficiently and to client specifications. The "retail/marketing account" designation is key, framing the graphic design work within a commercial and results-oriented framework, rather than purely artistic expression.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Junior to Mid-Level Graphic Designer. It requires foundational design skills and software proficiency, combined with the ability to work within structured operational processes and client demands. The expectation of "deeper sense of comprehension" suggests a desire for individuals who can grow into more complex design tasks and client management.

Reporting Structure: The Graphic Designer will likely report to a Creative Lead, Design Manager, or an Operations Manager responsible for the specific retail/marketing account. This structure enables direct oversight and feedback on design execution and operational adherence.

Operations Impact: The Graphic Designer's work directly impacts the client's brand perception, marketing effectiveness, and sales enablement. High-quality visual collateral can improve engagement, clarify product offerings, and support sales pitches, contributing to the client's overall business objectives. Efficient production and accurate proofing ensure timely delivery of critical marketing assets.

Growth Opportunities:

• Specialization: Develop expertise in specific design areas relevant to retail and marketing, such as e-commerce visuals, social media graphics, or presentation design.

• Advanced Software Proficiency: Master more advanced features of Adobe Creative Suite or learn new design tools and technologies.

• Account Management Support: Grow into roles that involve more direct client communication, brief interpretation, and project management for design deliverables.

• Team Lead/Senior Designer: With proven performance and expanded skills, opportunities may arise to mentor junior designers or lead design projects for key accounts.

📝 Enhancement Note: The growth path in a BPO environment often involves deepening expertise within specific client accounts or service lines, rather than broad organizational advancement. Opportunities might focus on becoming a subject matter expert for retail/marketing design needs or moving into supervisory roles within the design team.

🌐 Work Environment

Office Type: This is an office-based role located in Iloilo City, Philippines. The environment is expected to be a professional office setting typical of a Business Process Outsourcing (BPO) company.

Office Location(s): Iloilo City, Western Visayas, Philippines. Specific office building details would need to be confirmed by the employer.

Workspace Context:

• Collaborative Atmosphere: Expect a dynamic office environment where teamwork and communication are valued, especially given the need to collaborate with account managers and potentially other team members.

• Technology-Rich: Access to necessary hardware (computers) and software licenses (Adobe Creative Suite) will be provided. High-speed internet connectivity is a standard in BPO settings.

• Client-Focused Operations: The workspace will be geared towards efficiently serving client needs, with established processes and workflows in place.

Work Schedule: A standard 40-hour work week is anticipated, likely spread over five days. However, be prepared for potential schedule adjustments or overtime to accommodate client demands and project deadlines, which is common in account-based BPO roles.

📝 Enhancement Note: The "office-based" requirement is a critical detail. Candidates must be willing and able to commute to and work from the Iloilo City office daily. The environment is likely structured and process-oriented, designed for high-volume output.

📄 Application & Portfolio Review Process

Interview Process: The process typically involves several stages:

• Initial Screening: Review of resume and portfolio to assess basic qualifications and creative potential.

• Skills Assessment: Candidates will likely be required to complete practical design assessments. These will focus on fulfilling sample requests, demonstrating proficiency in Photoshop/Illustrator, and ability to interpret client briefs accurately under timed conditions.

• Interviews: This may include interviews with an HR representative, a hiring manager (e.g., Creative Lead or Operations Manager), and potentially a senior team member. These interviews will assess technical skills, problem-solving abilities, cultural fit, and understanding of the role's operational demands.

• Final Evaluation: Discussion of assessment results, interview feedback, and portfolio review to make a final hiring decision.

Portfolio Review Tips:

• Curate for Relevance: Prioritize showcasing projects that best represent the skills required for this specific role: decks, lookbooks, mock-ups, and logo work.

• Highlight Process: For each project, briefly describe the client's objective, your design approach, how you incorporated feedback, and the final outcome. This demonstrates your understanding of client needs and your iterative process.

• Showcase Software Mastery: Ensure your portfolio includes work that clearly demonstrates your command of Adobe Photoshop and Illustrator. If you have InDesign experience, include relevant examples.

• Quantify Impact (If Possible): If any of your past design work contributed to measurable results (e.g., increased engagement, improved sales), highlight this. Even anecdotal evidence of client satisfaction is valuable.

• Organize Logically: Present your portfolio in a clean, easy-to-navigate format (e.g., a dedicated website, PDF, or cloud-shared folder).

Challenge Preparation:

• Practice Design Tasks: Rehearse creating mock-ups, adapting logos, or designing simple presentation slides within a limited timeframe. Focus on speed and accuracy.

• Understand Client Briefs: Practice interpreting vague or complex instructions and translating them into design solutions.

• Prepare to Discuss Your Process: Be ready to articulate how you approach design challenges, manage revisions, and use software tools efficiently.

• Research Fair Trade Outsourcing: Understand their business model, client types, and the general nature of BPO work to demonstrate your interest and suitability.

📝 Enhancement Note: The explicit mention of "assessments focused on creating/fulfilling sample requests" is a strong indicator that practical skills testing will be a significant part of the evaluation. Candidates should prepare to demonstrate their abilities live or through take-home assignments.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Photoshop: Essential for image editing, compositing, and creating raster-based graphics. Proficiency is a must.

• Adobe Illustrator: Crucial for vector graphics, logo design, icon creation, and scalable artwork. Prior knowledge is highly valued.

• Adobe InDesign: Preferred for creating multi-page documents like lookbooks and decks, offering advanced layout and typography controls.

• Dropbox: The primary tool for client file management, organization, and sharing.

Analytics & Reporting:

• Web-based Tracker: A specific, unnamed system will be used for tracking daily proof production. Familiarity with any digital tracking or task management tools is beneficial.

CRM & Automation:

• Not explicitly mentioned as primary tools for this role, but understanding how design assets fit into broader marketing or sales workflows could be an advantage.

📝 Enhancement Note: The core of the technology stack revolves around the Adobe Creative Suite and a cloud file management system. The emphasis on specific tools like Photoshop and Illustrator, along with Dropbox, highlights their importance in the daily workflow.

👥 Team Culture & Values

Operations Values:

• Client Focus: A strong commitment to understanding and meeting client needs and expectations is paramount.

• Quality & Accuracy: Delivering high-quality, error-free work is essential, particularly in proofing and logo recreation.

• Efficiency & Productivity: The ability to work quickly and manage a high volume of tasks effectively is crucial in a BPO setting.

• Adaptability & Resilience: Being able to handle pressure, tight deadlines, and frequent revisions demonstrates a resilient and adaptable mindset.

• Attention to Detail: A meticulous approach to design and file management ensures accuracy and client satisfaction.

Collaboration Style:

• Team-Oriented: Expect to work collaboratively with account managers, project coordinators, and potentially other designers to ensure seamless service delivery for the client.

• Feedback-Driven: The culture likely embraces a feedback loop, with regular communication and revisions to meet client requirements.

• Process-Compliant: Adherence to established workflows and communication protocols is expected to maintain operational consistency.

📝 Enhancement Note: The culture is likely performance-driven, with a strong emphasis on client satisfaction and operational efficiency. Teamwork and clear communication are vital for success in managing multiple client demands.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Client Expectations & Revisions: Balancing client demands for "unlimited revisions" with project timelines and design integrity can be challenging.

• High-Volume Output Under Pressure: Consistently producing quality creative work under tight deadlines requires effective time management and stress resilience.

• Interpreting Varied Client Briefs: Accurately understanding and executing diverse design instructions from different clients requires strong communication and comprehension skills.

• Keeping Up with Design Trends: Staying current with visual trends in retail and marketing while adhering to client-specific brand guidelines.

Learning & Development Opportunities:

• Skill Enhancement: Opportunities to deepen expertise in Photoshop, Illustrator, and potentially InDesign through practice and feedback.

• Industry Exposure: Gaining insights into the retail and marketing sectors through the client accounts served.

• Process Mastery: Developing a strong understanding of BPO operational workflows, client management, and efficient asset delivery.

• Potential for Advancement: Moving into senior designer roles or specialized creative positions within the company based on performance and acquired skills.

📝 Enhancement Note: The primary challenges stem from the operational demands of a BPO serving external clients, requiring a balance between creative execution and strict adherence to process and deadlines. Growth opportunities are typically tied to mastering these operational aspects and deepening creative expertise within specific client needs.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for creating a deck or lookbook from a client brief. How do you ensure you meet their vision?" (Focus on understanding requirements, iterative design, and revision handling).

• "How do you manage multiple design requests with competing deadlines? Can you give an example?" (Highlight time management, prioritization, and workflow strategies).

• "Walk us through a project where you had to recreate a logo or adapt existing artwork. What challenges did you face, and how did you overcome them?" (Demonstrate technical skill, problem-solving, and attention to detail).

Company & Culture Questions:

• "What attracts you to working for Fair Trade Outsourcing, specifically on a retail/marketing account?" (Show research into the company and an understanding of the role's context).

• "How do you handle constructive criticism or multiple revision requests from a client?" (Emphasize a positive, client-focused approach and adaptability).

Portfolio Presentation Strategy:

• Structure Your Presentation: Begin with a brief overview of your experience, then walk through 2-3 key projects that showcase your strongest relevant skills (decks, mock-ups, logo work).

• Explain Your Role and Process: For each project, clearly articulate the client's objective, your specific contribution, the tools used, and how you handled feedback and revisions.

• Highlight Technical Proficiency: Point out specific design techniques or software features you utilized to achieve the desired outcome.

• Be Ready for Live Exercises: Prepare for potential on-the-spot design challenges or questions about your techniques.

📝 Enhancement Note: The interview process will likely be a blend of assessing creative talent and operational capability. Candidates should be ready to demonstrate both their design skills and their ability to work within a structured, client-focused environment. The emphasis on "assessments" means the portfolio is just the first step.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided Breezy HR link.

• Customize Your Resume: Tailor your resume to highlight experience with Adobe Photoshop, Illustrator, logo design, creating marketing collateral (decks, lookbooks), file management (Dropbox), and working under deadlines. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your online portfolio or PDF is up-to-date, easily accessible, and showcases relevant work samples. Prioritize projects demonstrating your ability to create decks, mock-ups, and adapt logos.

• Practice Design Assessments: Be ready to complete practical design tests. Practice creating sample designs based on hypothetical briefs and focus on speed and accuracy with Photoshop and Illustrator.

• Research Fair Trade Outsourcing: Understand their services and client focus to articulate why you are a good fit for their operational model and client-centric approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.